Bahia Principe Explore San Felipe - Hyatt Inclusive Collection
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Om denne eiendommen
Benytt deg av rekreasjonsfasiliteter som tilbys på stedet, som blant annet et utendørsbasseng, et boblebad og en utendørs tennisbane. Dette hotellet har i tillegg wi-fi (inkludert), et spillrom og frisørsalong.
Fasiliteter
Benytt deg av rekreasjonsfasiliteter som tilbys på stedet, som blant annet et utendørsbasseng, et boblebad og en utendørs tennisbane. Dette hotellet har i tillegg wi-fi (inkludert), et spillrom og frisørsalong.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Puerto de la Cruz? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 241 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Ta deg noe å spise på Main Restaurant Teide, en av dette hotellets mange spisesteder, som omfatter 3 restauranter og en kafé. Slapp av om kvelden med noe å drikke i baren/loungen eller bassengbaren. Frokostbuffé er inkludert og serveres daglig fra kl. 07.30 til kl. 10.00.
Rom
Føl deg som hjemme i et av de 261 aircondition-avkjølte gjesterommene. Rommene har egen møblert balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og bideer.
Beliggenhet
Bahia Principe Explore San Felipe - Hyatt Inclusive Collection ligger i hjertet av Puerto de la Cruz, like ved både Martianez-stranden og Martianez kjøpesenter. Dette hotellet ved stranden ligger 0,3 mi (0,5 km) unna Lago Martianez svømmebasseng og 0,3 mi (0,5 km) unna Casino Puerto de la Cruz.
Hva finnes i nærheten
Martianez-stranden(0.1 miles)
Martianez kjøpesenter(0.2 miles)
Lago Martianez svømmebasseng(0.2 miles)
Casino Puerto de la Cruz(0.2 miles)
San Telmo Promenade(0.3 miles)
Sitio Litre-hagen(0.4 miles)
San Telmo-stranden(0.4 miles)
Tenerife-strender(0.4 miles)
Vannhage(0.5 miles)
Nuestra Senora de la Pena de Francia kirke(0.6 miles)
Puerto de la Cruz rådhus(0.6 miles)
Timanfaya teater(0.6 miles)
San Juan kirke(0.6 miles)
Eduardo Westerdahl museum for samtidskunst(0.7 miles)
La Paz utsiktspunkt(0.7 miles)
Santa Cruz de Tenerife (TFN-Tenerife Nord)(16.9 miles)
Tenerife (TFS-Tenerife sør)(56.5 miles)
Parkering
Restaurant
Svømmebasseng
Barnepass
Turistinformasjon
Renseri
Beliggenhet
Avenida de Colón, 22, Puerto de la Cruz, Kanariøyene, Spania
Martianez-stranden (0.1 miles)
Martianez kjøpesenter (0.2 miles)
Lago Martianez svømmebasseng (0.2 miles)
Casino Puerto de la Cruz (0.2 miles)
San Telmo Promenade (0.3 miles)
Sitio Litre-hagen (0.4 miles)
Romalternativer
9
Suite – junior
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard (Teide View )
Romdetaljer
1 Enkeltseng
2 Enkeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
7
Rom – standard, sjøutsikt (2 adults and 1 child)
Romdetaljer
3× Enkeltsenger
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
4
Rom – standard, 1 queensize-seng
Romdetaljer
1 Stor Dobbeltseng
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard, 2 dobbeltsenger (2 Adults + 1 Child)
Romdetaljer
2 Dobbeltsenger
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
8
Rom – standard, 1 kingsize-seng, sjøutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard, 1 kingsize-seng (2 Adults + 1 Child)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
7
Rom – standard, sjøutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Suite – junior, 2 dobbeltsenger (3 Adults + 1 Child)
Romdetaljer
2 Dobbeltsenger
Sover 3
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Suite – junior, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard
Romdetaljer
1 Dobbeltseng
1 Ekstra Stor Dobbeltseng
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
8
Suite – junior, 1 kingsize-seng (3 Adults + 1 Child)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
258 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard, 2 dobbeltsenger
Romdetaljer
2 Dobbeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Suite – junior, 1 kingsize-seng (2 Adults + 1 Child)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
7
Suite – junior, 2 dobbeltsenger
Romdetaljer
2 Dobbeltsenger
Sover 3
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
6
Rom – standard, 2 dobbeltsenger (Teide View)
Romdetaljer
2 Dobbeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
6
Rom – standard, 1 kingsize-seng (Teide View 2 Adults + 1 Child)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
6
Rom – standard, 1 kingsize-seng (Teide View)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Rom – standard, 2 dobbeltsenger, sjøutsikt
Romdetaljer
2 Dobbeltsenger
Sover 3
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard (2 Adults + 1 Child)
Romdetaljer
1 Dobbeltseng
1 Ekstra Stor Dobbeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
6
Rom – standard, 2 dobbeltsenger (Teide View 2 Adults + 1 Child)
Romdetaljer
2 Dobbeltsenger
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
8
Suite – junior (2 adults and 1 child)
Romdetaljer
3× Enkeltsenger
Sover 2
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard (Teide View 2 adults + 1 child)
Romdetaljer
2 Enkeltsenger
1 Enkeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Suite – junior, 1 soverom (2 Adults + 2 Children)
Romdetaljer
4× Enkeltsenger
Sover 2
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Rom – standard, 1 kingsize-seng, sjøutsikt (2 Adults + 1 Child)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
7
Suite – junior, 2 dobbeltsenger (2 Adults + 2 Children)
Romdetaljer
2 Dobbeltsenger
Sover 2
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Rom – standard, 2 dobbeltsenger, sjøutsikt (2 Adults + 1 Child)
Romdetaljer
2 Dobbeltsenger
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
7
Suite – junior, 2 dobbeltsenger (2 Adults + 1 Child)
Romdetaljer
2 Dobbeltsenger
Sover 2
258 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Rom – standard, 1 queensize-seng (2 Adults + 1 Child)
Romdetaljer
1 Stor Dobbeltseng
Sover 2
194 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
9
Suite – junior, 1 kingsize-seng (2 Adults + 2 Children)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
269 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Bahia Principe Explore San Felipe - Hyatt Inclusive Collection
8.1
Veldig bra
basert på 528 verifiserte omtaler
Hvem bor her?
Business
0%
Par
55%
Familie
34%
Grupper
6%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Bahia Principe Sunlight San Felipe roser gjestene konsekvent det vennlige og oppmerksomme personalet og den praktiske beliggenheten ved sjøen, med nydelig havutsikt. Samtidig påpeker de at deler av eiendommen og noen av rommene føles utdaterte og trenger oppussing.
Les merVar dette til hjelp?
Hva gjestene synes
På Bahia Principe Sunlight San Felipe roser gjestene konsekvent det vennlige og oppmerksomme personalet og den praktiske beliggenheten ved sjøen, med nydelig havutsikt. Samtidig påpeker de at deler av eiendommen og noen av rommene føles utdaterte og trenger oppussing.
Gjestene liker bassengene og hagene, men nevner trege eller ute av drift heiser, begrenset eller betalt parkering, ekstra kostnader for spa eller innendørsbasseng og sporadiske stengninger av fasiliteter. Tilbakemeldingene på buffeten er blandede, alt fra variert og velsmakende til kantineaktig og kjedelig. Det kan bli køer i baren om kveldene og all inclusive dekker vanligvis kun lokale drinker. Rommene har ofte fin havutsikt og noen er romslige, men det rapporteres om harde madrasser, svak klimaanlegg eller vanntrykk, støy eller dårlig lydisolering, og sporadiske lukter. Alt i alt kan du forvente et godt beliggende, familievennlig hotell med varm service og aldrende infrastruktur.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Bassengene og hagene er godt likt, med underholdning som passer for familier. Vanlige problemer inkluderer trege eller ute av drift heiser, begrenset eller betalt parkering, ekstra kostnader eller stengninger av spa eller innendørsbasseng, og sporadisk kamp om solsenger.
Relaterte gjesteomtaler
8
Sarah Marie
11. feb. 2024
·
Overnattet 8 netter
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
10
ian
4. mai 2023
·
Overnattet 3 netter
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
4
Katrina
4. aug. 2024
·
Overnattet 3 netter
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
8
Mario Obregón
18. okt. 2025
·
Overnattet 7 netter
El alojamiento en general bueno, las instalaciones no eran muy nuevas, algunas necesitan restaurarse. El buffet completo y la calidad buena, en relación calidad-precio. La piscina genial, podías disponer de tumbona sin problema y con zonas de sol y sombra. El parking un poco caro. La habitación normalita para un cuatro estrellas. La atención del personal muy buena. La conexión de horarios entre el bufete, bar piscina y bar hotel ha sido buena porque siempre podías disponer de algo abierto y eso se agradece, en el todo incluido. La ubicación buenísima, céntrico para ir al mar, pasear y centro pueblo. En general la estancia muy buena.
El alojamiento en general bueno, las instalaciones no eran muy nuevas, algunas necesitan restaurarse. El buffet completo y la calidad buena, en relación calidad-precio. La piscina genial, podías disponer de tumbona sin problema y con zonas de sol y sombra. El parking un poco caro. La habitación normalita para un cuatro estrellas. La atención del personal muy buena. La conexión de horarios entre el bufete, bar piscina y bar hotel ha sido buena porque siempre podías disponer de algo abierto y eso se agradece, en el todo incluido. La ubicación buenísima, céntrico para ir al mar, pasear y centro pueblo. En general la estancia muy buena.
8
CHLOE
1. mars 2025
·
Overnattet 4 netter
Equipes accueillantes et agreables. Magnifique vue sur la mer de la chambre. Je recommande le "all inclusif" avec un repas au restaurant à la carte compris. Déçue de la piscine couverte non ouverte, le club enfant pas disponible et SURTOUT il était ecrit " baby sitter disponible" sur le site expédia et cela est complément faux !! Nous avions choisi cet hotel pour ce service et il n'existe pas !! Extrêmement déçue par cette fausse information qui nous a coûté 2 places de funiculaire que l'on a pas pu faire :(
Equipes accueillantes et agreables. Magnifique vue sur la mer de la chambre. Je recommande le "all inclusif" avec un repas au restaurant à la carte compris. Déçue de la piscine couverte non ouverte, le club enfant pas disponible et SURTOUT il était ecrit " baby sitter disponible" sur le site expédia et cela est complément faux !! Nous avions choisi cet hotel pour ce service et il n'existe pas !! Extrêmement déçue par cette fausse information qui nous a coûté 2 places de funiculaire que l'on a pas pu faire :(
6
Stephen
5. mars 2023
·
Overnattet 6 netter
Sehr sauber, die Pool Landschaft und Spa hat mir besonders gefallen
Sehr sauber, die Pool Landschaft und Spa hat mir besonders gefallen
6
Frederic
1. juli 2025
·
Overnattet 6 netter
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
10
valerie
7. aug. 2025
·
Overnattet 5 netter
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
2
Alejandro
27. aug. 2022
·
Overnattet 8 netter
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes hotellet er veldig rent, men tilbakevendende kommentarer nevner mugglukt, kakerlakker og støv eller manglende vedlikehold i noen av rommene.
Relaterte gjesteomtaler
4
Steve
28. feb. 2025
·
Overnattet 7 netter
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
10
Fabio
26. feb. 2026
·
Overnattet 6 netter
Tutto perfetto, consigliatissimo. Personale gentile, stanza pulite, ottima la ristorazione. Torneremo sicuramente
Tutto perfetto, consigliatissimo. Personale gentile, stanza pulite, ottima la ristorazione. Torneremo sicuramente
8
Sarah Marie
11. feb. 2024
·
Overnattet 8 netter
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
4
Aimee
13. nov. 2025
·
Overnattet 5 netter
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
10
Frantisek
14. juli 2022
·
Overnattet 7 netter
Hotel s veškerou službou jsem velmi spokojený s čistotou stravou a službami mohu jenom doporučit s dětmi s rodinou
Hotel s veškerou službou jsem velmi spokojený s čistotou stravou a službami mohu jenom doporučit s dětmi s rodinou
6
Stephen
5. mars 2023
·
Overnattet 6 netter
Sehr sauber, die Pool Landschaft und Spa hat mir besonders gefallen
Sehr sauber, die Pool Landschaft und Spa hat mir besonders gefallen
6
Frederic
1. juli 2025
·
Overnattet 6 netter
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
10
valerie
7. aug. 2025
·
Overnattet 5 netter
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
10
JOSIAS
19. des. 2022
·
Overnattet 3 netter
Todos los empleados super simpaticos y agradables. La habitacion muy limpia. La comida estaba buena y habia mucha variedad.
Todos los empleados super simpaticos y agradables. La habitacion muy limpia. La comida estaba buena y habia mucha variedad.
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
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Rom
Mange rom tilbyr fin havutsikt og noen er romslige, men innredningen og møblene beskrives ofte som utdaterte. Det rapporteres om harde madrasser, svak klimaanlegg eller vanntrykk, støy og dårlig lydisolering, og sporadiske lukter.
Relaterte gjesteomtaler
4
Steve
28. feb. 2025
·
Overnattet 7 netter
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
8
Sarah Marie
11. feb. 2024
·
Overnattet 8 netter
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
8
Alexandre Jean
6. apr. 2025
·
Overnattet 7 netter
Chambre et balcon très grand
Chambre et balcon très grand
8
Rolf
1. juni 2023
·
Overnattet 7 netter
Nice view, polite personel, nice ground floor and park with pool area. Room floors and room were looking a bit tired after many years. Over all impression is good and it was a pleasent stay. overallin use.
Nice view, polite personel, nice ground floor and park with pool area. Room floors and room were looking a bit tired after many years. Over all impression is good and it was a pleasent stay. overallin use.
6
Frederic
1. juli 2025
·
Overnattet 6 netter
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
2
Alejandro
27. aug. 2022
·
Overnattet 8 netter
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
6
Catherine
25. feb. 2026
·
Overnattet 7 netter
L’hôtel commence à vieillir De nombreuses fissures dans les couloirs et les chambres
L’hôtel commence à vieillir De nombreuses fissures dans les couloirs et les chambres
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
8
Anemette
30. okt. 2025
·
Overnattet 11 netter
View to the sea - Staff - reception, bar, restaurant
View to the sea - Staff - reception, bar, restaurant
8
Jörg Godehard
2. okt. 2025
·
Overnattet 9 netter
Die Sicht auf das Meer und das Meeresrauschen.
Die Sicht auf das Meer und das Meeresrauschen.
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Service
Personalet i resepsjonen, restaurantene, barene og underholdningsteamet roses ofte som vennlige og hjelpsomme. Noen få gjester nevner sporadisk uhøflighet, påtrengende rengjøring, treg problemløsning eller køer i baren om kvelden.
Relaterte gjesteomtaler
4
Aimee
13. nov. 2025
·
Overnattet 5 netter
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
10
Andrew Edward
7. juni 2025
·
Overnattet 5 netter
Staff was wonderful. Always eager to help guests.
Staff was wonderful. Always eager to help guests.
10
Tibor
23. sep. 2025
·
Overnattet 4 netter
The staff was very helpful, especially Lucia.
The staff was very helpful, especially Lucia.
8
Hugh
23. juli 2022
·
Overnattet 12 netter
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
10
JOSEFA
11. sep. 2025
·
Overnattet 7 netter
Personal maravilloso en la atención y el trato.
Personal maravilloso en la atención y el trato.
6
Frederic
1. juli 2025
·
Overnattet 6 netter
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
10
valerie
7. aug. 2025
·
Overnattet 5 netter
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
L’équipe animation est géniale ! la piscine très agréable … ménage nickel, les serveurs pétillants et le restaurant italien un bonheur … Le personnel est très gentil ! Merci à toutes et tous Valérie ..
2
Alejandro
27. aug. 2022
·
Overnattet 8 netter
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
10
Lara
23. sep. 2025
·
Overnattet 4 netter
Todo increíble. Las instalaciones maravillosas, tranquilas, limpias y bonitas. El menú buffet bastante variado cada día. La atención del personal fue increíble por parte de todos, pero destacar el trabajo de las animadoras (Ale y Eri), siempre con una sonrisa en la cara y con toda la buena actitud. Y de los camareros, Moisés. Super amable, muy atento y un encanto de persona, cuidenlo bien :)
Todo increíble. Las instalaciones maravillosas, tranquilas, limpias y bonitas. El menú buffet bastante variado cada día. La atención del personal fue increíble por parte de todos, pero destacar el trabajo de las animadoras (Ale y Eri), siempre con una sonrisa en la cara y con toda la buena actitud. Y de los camareros, Moisés. Super amable, muy atento y un encanto de persona, cuidenlo bien :)
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
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Beliggenhet
Beliggenhet ved sjøen med flott havutsikt og enkel tilgang til promenaden, restauranter og attraksjonene i Puerto de la Cruz. Noen påpeker at det ligger litt utenfor gamlebyen, men beliggenheten er generelt sett et sterkt pluss.
Relaterte gjesteomtaler
4
Steve
28. feb. 2025
·
Overnattet 7 netter
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
8
Jerome
30. okt. 2023
·
Overnattet 6 netter
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
10
Christine
15. mai 2025
·
Overnattet 8 netter
Toller Service. Sehr gute Lage. Es gibt nichts auszusetzen :-)
Toller Service. Sehr gute Lage. Es gibt nichts auszusetzen :-)
8
Mario Obregón
18. okt. 2025
·
Overnattet 7 netter
El alojamiento en general bueno, las instalaciones no eran muy nuevas, algunas necesitan restaurarse. El buffet completo y la calidad buena, en relación calidad-precio. La piscina genial, podías disponer de tumbona sin problema y con zonas de sol y sombra. El parking un poco caro. La habitación normalita para un cuatro estrellas. La atención del personal muy buena. La conexión de horarios entre el bufete, bar piscina y bar hotel ha sido buena porque siempre podías disponer de algo abierto y eso se agradece, en el todo incluido. La ubicación buenísima, céntrico para ir al mar, pasear y centro pueblo. En general la estancia muy buena.
El alojamiento en general bueno, las instalaciones no eran muy nuevas, algunas necesitan restaurarse. El buffet completo y la calidad buena, en relación calidad-precio. La piscina genial, podías disponer de tumbona sin problema y con zonas de sol y sombra. El parking un poco caro. La habitación normalita para un cuatro estrellas. La atención del personal muy buena. La conexión de horarios entre el bufete, bar piscina y bar hotel ha sido buena porque siempre podías disponer de algo abierto y eso se agradece, en el todo incluido. La ubicación buenísima, céntrico para ir al mar, pasear y centro pueblo. En general la estancia muy buena.
6
Frederic
1. juli 2025
·
Overnattet 6 netter
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
10
HUBERT ERNEST
12. jan. 2025
·
Overnattet 7 netter
Magnifique endroit. L’hôtel est très bien situé et calme. Employés très serviables et souriants.
Magnifique endroit. L’hôtel est très bien situé et calme. Employés très serviables et souriants.
10
Holger
17. mai 2025
·
Overnattet 14 netter
Eine schöne Anlage in zentraler Randlage. Die Promenade ist fussläufig erreichbar und lädt zum Spazieren ein. Das Personal ist hilfsbereit und höflich. Die Speisen sind gut und vielfältig. Die Einrichtung und die Zimmer könnten an manchen Stellen eine Renovierung vertragen, der aktuelle Zustand scheint aber landesüblich zu sein.
Eine schöne Anlage in zentraler Randlage. Die Promenade ist fussläufig erreichbar und lädt zum Spazieren ein. Das Personal ist hilfsbereit und höflich. Die Speisen sind gut und vielfältig. Die Einrichtung und die Zimmer könnten an manchen Stellen eine Renovierung vertragen, der aktuelle Zustand scheint aber landesüblich zu sein.
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
8
Anemette
30. okt. 2025
·
Overnattet 11 netter
View to the sea - Staff - reception, bar, restaurant
View to the sea - Staff - reception, bar, restaurant
8
Jörg Godehard
2. okt. 2025
·
Overnattet 9 netter
Die Sicht auf das Meer und das Meeresrauschen.
Die Sicht auf das Meer und das Meeresrauschen.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Tilbakemeldingene på maten er blandede: mange setter pris på den varierte buffeten, mens andre synes middagene er middelmådige eller kantineaktige. Det kan bli køer i baren om kvelden, og all inclusive dekker vanligvis kun lokale drinker.
Relaterte gjesteomtaler
4
Aimee
13. nov. 2025
·
Overnattet 5 netter
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
10
ian
4. mai 2023
·
Overnattet 3 netter
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
4
Katrina
4. aug. 2024
·
Overnattet 3 netter
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
8
Hugh
23. juli 2022
·
Overnattet 12 netter
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
2
Alejandro
27. aug. 2022
·
Overnattet 8 netter
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
Habitación standar decoración completamente obsoleta, mal insonorizada con puerta que daba a otra habitación y que los niños de al lado intentaban abrir (teníamos 2 habitaciones pero no comunicadas entre sí, se comunicaban con otros clientes. Pocos enchufes pedimos regletas y nos dieron la dirección de una ferretería (tenemos el mapa) Aire acondicionado ruidoso y sin marcas en el termostato Baño anticuado con una sola pastilla de jabón y dispensadores de gel, mala iluminación 1 solo enchufe Intentamos cancelar pero no fue posible sin penalización y el reembolso tampoco era posible, se pago en el hotel y tardaban más de 7 días El buffet era de muy bajo nivel, habíamos comprado el pack completo, e intentamos anular el primer dia. Pero hoteles.com dijo que lo tenía que hacer el hotel y el hotel que hoteles.com Solo hemos desayunado 2 personas. En la semana solo hicimos 2 cenas en los restaurantes de las instalaciones también bastante mejorables También hay un sistema de reserva de horarios para el desayuno y comidas cuártelario , que tampoco evita las colas Igualmente los ascensores o están mal programado o son pinsuficientes . Mejor por las escaleras Las instalaciones de las piscinas con tumbona también suponen cierta habilidad para coger alguna . Como no viajábamos con niños no podemos decir nada de ese tema Hemos pagado la estancia del parking La situación del hotel es buena , te permite ir a cualquier otro sitio rápidamente EL PERSONAL es 10
10
Holger
17. mai 2025
·
Overnattet 14 netter
Eine schöne Anlage in zentraler Randlage. Die Promenade ist fussläufig erreichbar und lädt zum Spazieren ein. Das Personal ist hilfsbereit und höflich. Die Speisen sind gut und vielfältig. Die Einrichtung und die Zimmer könnten an manchen Stellen eine Renovierung vertragen, der aktuelle Zustand scheint aber landesüblich zu sein.
Eine schöne Anlage in zentraler Randlage. Die Promenade ist fussläufig erreichbar und lädt zum Spazieren ein. Das Personal ist hilfsbereit und höflich. Die Speisen sind gut und vielfältig. Die Einrichtung und die Zimmer könnten an manchen Stellen eine Renovierung vertragen, der aktuelle Zustand scheint aber landesüblich zu sein.
10
JOSIAS
19. des. 2022
·
Overnattet 3 netter
Todos los empleados super simpaticos y agradables. La habitacion muy limpia. La comida estaba buena y habia mucha variedad.
Todos los empleados super simpaticos y agradables. La habitacion muy limpia. La comida estaba buena y habia mucha variedad.
10
Lara
23. sep. 2025
·
Overnattet 4 netter
Todo increíble. Las instalaciones maravillosas, tranquilas, limpias y bonitas. El menú buffet bastante variado cada día. La atención del personal fue increíble por parte de todos, pero destacar el trabajo de las animadoras (Ale y Eri), siempre con una sonrisa en la cara y con toda la buena actitud. Y de los camareros, Moisés. Super amable, muy atento y un encanto de persona, cuidenlo bien :)
Todo increíble. Las instalaciones maravillosas, tranquilas, limpias y bonitas. El menú buffet bastante variado cada día. La atención del personal fue increíble por parte de todos, pero destacar el trabajo de las animadoras (Ale y Eri), siempre con una sonrisa en la cara y con toda la buena actitud. Y de los camareros, Moisés. Super amable, muy atento y un encanto de persona, cuidenlo bien :)
8
Jade
8. aug. 2025
·
Overnattet 6 netter
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
6
Soeren
24. nov. 2025
·
Overnattet 4 netter
Aftenbuffeten bør være meget meget bedre…alt kødet er tørstegt, maden mangler salt, cafeteria mad og præsenteret som sådan i store fade og bøtter… desserten kan dog snige sig op på een stjerne mere…
Aftenbuffeten bør være meget meget bedre…alt kødet er tørstegt, maden mangler salt, cafeteria mad og præsenteret som sådan i store fade og bøtter… desserten kan dog snige sig op på een stjerne mere…
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Marisa Isabel
10. juli 2026
·
Overnattet 5 netter
Todo muy bien pero las habitaciones necesitan una reforma. Están un poco antiguas.
Todo muy bien pero las habitaciones necesitan una reforma. Están un poco antiguas.
8
Audrius
26. juni 2026
·
Overnattet 6 netter
Nice time spent, we would love to come back
Nice time spent, we would love to come back
6
Alfredo
21. juni 2026
·
Overnattet 2 netter
👍estuvimos bien pero alguna cosa se podía mejorar bastante, el personal lo mejor del hotel
👍estuvimos bien pero alguna cosa se podía mejorar bastante, el personal lo mejor del hotel
10
Anthony
26. mai 2026
·
Overnattet 10 netter
Very friendly staff
Very friendly staff
8
Dylan
21. mai 2026
·
Overnattet 7 netter
The pools were amazing and if you book for 5 nights you get another restaurant on the premises where you get a free meal but only if you book 5 nights or more
The pools were amazing and if you book for 5 nights you get another restaurant on the premises where you get a free meal but only if you book 5 nights or more
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- En obligatorisk avgift for gallamiddag første nyttårsdag er inkludert i totalprisen som vises for opphold som omfatter 1. januar.
- Pris for selvbetjent parkering utendørs: 15 EUR per dag
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