FERGUS Puerto de la Cruz

problème pour le parking en dehors de l'hôtel et prix élevé dans ce lui de l'hotel

No tienen hamacas para los huéspedes del hotel . Reservan con toallas y tienes que esperar 40 minutos para poder quitarla o acceder a alguna , un desastre .

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to

Hotel très bien placé avec 2 belles piscines ! Personnel très agréable et soirées organisées par l'hotel très sympa

Todo perfecto, la unica pega que le pondria son los horarios de la cena que acaba a las 21:30 y el bar de la piscina que alas 17:30 estaba cerrado

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Es muy complicado encontrar aparcamiento en los alrededores del Hotel.

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.

Vi stannade en natt och det var ok för oss. Läget är lite utanför centrum & strand. Ganska brant upp till hotellet från centrum. Stort hotell, mycket folk, små pooler. Bra parkering i garage för 15euro. Bra rum men vi kommer nog inte välja att bo där igen.

Wir waren zunächst 4 Tage dort und haben dann, da es uns so gefiel nochmal verlängert. Zum Frühstück gab es alles, was man sich wünscht. Parkplätze sind oberhalb des Hotels am Straßenrand vorhanden. Wir haben immer einen gefunden. Runter in den Ort bzw ans Wasser ging es über einige Treppen, was wir nicht schlimm fanden, sind auch mehrfach am Wasser mit den Wellenreitern gewesen. Zum Hotel gehören zwei Pools, wobei am höher liegenden zu unserer Zeit nichts los war. Personal war immer freundlich und motiviert.

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to

Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,

There was a horrible smell, drinks were crap and so was the food

De kamers waren netjes en schoon maar door het hele hotel heen hing een vreemde vieze geur die ik niet thuis kon brengen. Daarnaast was het ontbijtbuffet niet zo bijzonder. Verder was de service goed en zat het hotel op een mooie plek.

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Chambre donnant vu sur mer, bien entretenu. Un petit point négatif pour le parking qui est payant

Hôtel très propre avec un personnel sympa.

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.

Dejligt ophold, pænt og rent, hjælpsomt personale. God beliggenhed

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to

Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,

방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요

Lo hemos pasado genial y la habitación muy buena.

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Chambre donnant vu sur mer, bien entretenu. Un petit point négatif pour le parking qui est payant

Perfect location, nice staff. Modern rooms.

Vi stannade en natt och det var ok för oss. Läget är lite utanför centrum & strand. Ganska brant upp till hotellet från centrum. Stort hotell, mycket folk, små pooler. Bra parkering i garage för 15euro. Bra rum men vi kommer nog inte välja att bo där igen.

En couple plus un ado. Avec petit déjeuner . Très confortable, très bonne literie même pour le lit supplémentaire. Petit déjeuner très copieux et varié . Nous avons réussi sans problème tous les jours à nous garer gratuitement dans la rue en remontant de l’hôtel à moins de 300m Le parking de l’hôtel était complet . On y reviendra !

El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.

Front desk was a little rude

The staff is great. I will recommend this hotel to my friends and family.

Excelente servicio y amabilidad

Das ist ein sehr empfehlenswertes Hotel in Puerto de la Cruz. Insbsonders das Personal an der Reception half mir nach Kräften in einer Notlage (Ausweisverlust) Das Essen war für ein Kettenhotel dieser Art überdurchschnittlich gut. Gerne wieder!

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Hôtel très propre avec un personnel sympa.

The hotel is nicely equipped. I got a free upgrade of room as I was celebrating my birthday on the trip, which was a nice gesture of them.

La atencion fatal....me dieron una habitacion ruidosa....las dos noches sin dormir, les avise varias veces y no me hicieron caso.

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.

Was really pleasant. Staff were lovely

방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요

Great location

We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Perfect location, nice staff. Modern rooms.

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.

Vi stannade en natt och det var ok för oss. Läget är lite utanför centrum & strand. Ganska brant upp till hotellet från centrum. Stort hotell, mycket folk, små pooler. Bra parkering i garage för 15euro. Bra rum men vi kommer nog inte välja att bo där igen.

En couple plus un ado. Avec petit déjeuner . Très confortable, très bonne literie même pour le lit supplémentaire. Petit déjeuner très copieux et varié . Nous avons réussi sans problème tous les jours à nous garer gratuitement dans la rue en remontant de l’hôtel à moins de 300m Le parking de l’hôtel était complet . On y reviendra !

Wir waren zunächst 4 Tage dort und haben dann, da es uns so gefiel nochmal verlängert. Zum Frühstück gab es alles, was man sich wünscht. Parkplätze sind oberhalb des Hotels am Straßenrand vorhanden. Wir haben immer einen gefunden. Runter in den Ort bzw ans Wasser ging es über einige Treppen, was wir nicht schlimm fanden, sind auch mehrfach am Wasser mit den Wellenreitern gewesen. Zum Hotel gehören zwei Pools, wobei am höher liegenden zu unserer Zeit nichts los war. Personal war immer freundlich und motiviert.

Dejligt ophold, pænt og rent, hjælpsomt personale. God beliggenhed

Generally, there's nothing to brag about. The worst part was the poor quality of all the soft drinks, including juices and coffee.

There was a horrible smell, drinks were crap and so was the food

De kamers waren netjes en schoon maar door het hele hotel heen hing een vreemde vieze geur die ik niet thuis kon brengen. Daarnaast was het ontbijtbuffet niet zo bijzonder. Verder was de service goed en zat het hotel op een mooie plek.

Trivelig betjening og god mat

Das ist ein sehr empfehlenswertes Hotel in Puerto de la Cruz. Insbsonders das Personal an der Reception half mir nach Kräften in einer Notlage (Ausweisverlust) Das Essen war für ein Kettenhotel dieser Art überdurchschnittlich gut. Gerne wieder!

Goed hotel, ontbijt redelijke kwaliteit, koffie kan veel beter. Geen airco aangezet in het hele hotel eigenlijk vinden we dit niet kunnen voor 4 sterren, maar goed het was te doen..

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.

En couple plus un ado. Avec petit déjeuner . Très confortable, très bonne literie même pour le lit supplémentaire. Petit déjeuner très copieux et varié . Nous avons réussi sans problème tous les jours à nous garer gratuitement dans la rue en remontant de l’hôtel à moins de 300m Le parking de l’hôtel était complet . On y reviendra !

Wir waren zunächst 4 Tage dort und haben dann, da es uns so gefiel nochmal verlängert. Zum Frühstück gab es alles, was man sich wünscht. Parkplätze sind oberhalb des Hotels am Straßenrand vorhanden. Wir haben immer einen gefunden. Runter in den Ort bzw ans Wasser ging es über einige Treppen, was wir nicht schlimm fanden, sind auch mehrfach am Wasser mit den Wellenreitern gewesen. Zum Hotel gehören zwei Pools, wobei am höher liegenden zu unserer Zeit nichts los war. Personal war immer freundlich und motiviert.

El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.