Meliá Costa Atlantis Tenerife

Name: Meliá Costa Atlantis Tenerife
Address: Avenida Venezuela, 15, Puerto de la Cruz, Canary Islands, Spain, Puerto de la Cruz, Canary Islands, Spain
Rating: 7.7

"Loved the bar"

"Delicious breakfast"

"Conveniently located"

"Great pool"

"Excellent in-house restaurant"

"Staff were helpful and professional"

Amenities

Parking
Swimming pool
Room Service
Housekeeping
Banquet Facilities
Beach (Nearby)

Show all

Property description

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless interne...

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Guest reviews

7.7

Good

Based on 850 verified reviews

Who stays here?

Business

6%

Couple

58%

Family

21%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Melia Costa Atlantis Tenerife, travelers consistently highlight the excellent seaside location and welcoming staff, alongside generally clean spaces and enjoyable breakfasts, while noting dated rooms, occasional maintenance issues, and added charges for parking, safes, and some facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Mark

Mar 7, 2026

·

Stayed 5 nights

A lovely hotel, outdoor pool was well heated even though the weather was cloudy it was a very pleasant swim. Breakfast was plentiful and nice. Overall a great stay and would recommend

6

Marco

Jan 9, 2026

·

Stayed 4 nights

Carpark is 25 euro extra each day and was not available when we arrived even if we booked and we got a fine.

10

Ellen

Nov 17, 2025

·

Stayed 3 nights

Excellent location with a great staff.

6

Amit

Nov 4, 2025

·

Stayed 4 nights

I’m quite disappointed with the room service during my stay. I called twice to request an extra quilt or bedsheet from the room service team and once at reception, but despite staying for five nights, no one ever provided it. Additionally, it was very disappointing to find that the indoor pool is not available for children and the outdoor pool isn’t suitable for kids either. This makes the hotel not very family-friendly, which isn’t clearly stated on website. I would strongly recommend making this information clearer for families planning to stay.

10

Lily

Aug 16, 2025

·

Stayed 2 nights

Good place

Avenida Venezuela, 15, Puerto de la Cruz, Canary Islands, Spain

Location

A stay at Meliá Costa Atlantis Tenerife places you in the heart of Puerto de la Cruz, steps from Martianez Shopping Centre and Playa Martianez. This beach hotel is 0.1 mi (0.2 km) from Lago Martianez Swimming Pools and 0.2 mi (0.2 km) from Casino Puerto de la Cruz.

Martianez Shopping Centre(0.1 miles)

Playa Martianez(0.1 miles)

San Telmo Promenade(0.2 miles)

Lago Martianez Swimming Pools(0.2 miles)

Casino Puerto de la Cruz(0.2 miles)

Playa de San Telmo(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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