Name: Hilton Garden Inn Norman
Address: 700 Copperfield Dr, Norman, Oklahoma, United States of America, Norman, Oklahoma, US
Price range: $94–$288 per night
Rating: 8.3

What guests think

At Hilton Garden Inn Norman, reviews describe a generally clean, convenient base near I-35 and OU, suitable for overnight stops and campus visits, with experiences varying by room and stay length.

Service stands out, with many notes of warm, helpful staff and smooth check-in. Room feedback is mixed: some find beds comfortable and spaces quiet, while others report hard mattresses, dated or noisy fixtures, and occasional maintenance problems. Facilities draw criticism for a dirty or closed pool and a smelly or underwhelming gym, and the bar/restaurant was sometimes closed; parking is easy. Overall, it suits straightforward stays if you verify amenity status and room condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is inconsistent: several guests found the fitness rooms useful, but others said the gym smelled and felt inadequate. Pool and hot tub were sometimes dirty, empty, or closed, and the bar/restaurant was occasionally not open; parking is easy.

Related guest reviews

2

Jeremy

May 27, 2024

·

Stayed 1 night

There was no specifying that the pool was empty, which is the ONLY thing that my kids wanted to do while we were there. When we tried to get a refund the desk clerk was a unprofessional jerk. We went and paid for another room elsewhere and started a claim with yall.

8

Carey

Apr 23, 2024

·

Stayed 1 night

This is a beautifully maintained property in a very convenient location. I would have given it 5 stars but for a couple of things missed at check-in and the fact that the restaurant and bar were not open with no advance notice. After a seven hour drive, we were looking forward to getting to the hotel and not having to leave for a meal and drink. Otherwise, great hotel!

4

Sage

Oct 14, 2025

·

Stayed 4 nights

I was in Norman, OK for a conference, so I was mostly looking for some place to sleep and get the occasional meal. Rooms: rooms were fine enough in terms of space, furniture, and decor. The bed was miserable--rock hard and very thin, and being 250 lbs meant that the mattress did nothing to support the pressure points. The bathroom does not have a fan, so I suspect beneath the paint of the bathroom walls there's tons of mold. That moldy smell was palpable in the room. Facilities: above the ice machine on the second floor, there's TONS of mold on the ceiling, which was disgusting. The cardio gym smelt like a cat's litter box. Overall, the hotel had a faint stench of sewage and cleaner. Restaurant/breakfast: breakfast was okay. Restaurant had decent food, but it's a bummer that they can't run it up to your room for you. I was really disappointed that the bar wasn't open on Sunday evening.

8

Kevin

Feb 8, 2026

·

Stayed 3 nights

Great staff and fitness equipment. Continental breakfast was pretty good! My room (116) was a little beat up. Shower had a steady drip, the sink counter was slightly broken away from the wall, and the privacy blind was heavily damaged.

10

Theresa

May 27, 2023

·

Stayed 1 night

Friendly check in. Only ONE issue. In the dog area, the trash hasn’t been emptied in a LONG time, it was full and smelly. Glad I have my own dog bags because there were none in the holder. I enjoyed the fitness areas, liked that the cardio and weight rooms were separated.

8

Teresa

Oct 20, 2023

·

Stayed 2 nights

Courteous and helpful staff. Our air conditioner wasn't cooling efficiently. Maintenance came fairly quickly, and stayed until the problem was resolved. My only disappointment was that the pool and hot tub were already closed for the season when we arrived, due to a recent cold snap. I would recommend this hotel for a good, clean stay with comfortable bedding.

8

Carrie

Mar 31, 2025

·

Stayed 1 night

Clean, spacious room. Pool looked nice but it was too chilly out to use it for our stay. Breakfast was included in my rate but must not be for everyone because some had to pay to use it. Business center wasn’t functional but front desk staff was very pleasant and printed what I needed for me. Walkable to a few good restaurants and convenient to highway and OU.

6

Thomas

Oct 5, 2025

·

Stayed 2 nights

The hotel is fine. Fitness center is a joke and smells disgusting. AC unit smells musty when it kicks on. Way overpriced for a game weekend but I realize demand makes them get it. As long as your expectations are not high, you'll be pleased.

6

Leanne

Aug 31, 2025

·

Stayed 6 nights

Very clean hotel and room, with easy parking and a convenient location near OU to visit my daughter. Kathy at the front desk was very nice and helpful with dining suggestions. The only downside was the pool—it was dirty and unusable, which was disappointing in the hot weather. Otherwise, a pleasant stay.

8

maria

Jul 28, 2024

·

Stayed 1 night

The front desk staff was wonderful. The restroom in the room was in lack of cleaning. The pool was okay but the jacuzzi wasn’t disgusting. As I stated previously the staff is outstanding but the cleaning needs improvement.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally praised, with many comments about very clean rooms and public areas. However, several guests reported issues such as dirty or poorly maintained bathrooms, mold or musty odors, and lapses in housekeeping during stays.

Related guest reviews

8

Carrie

Mar 2, 2023

·

Stayed 2 nights

The hotel was pretty and super convenient. However, we ran out of toilet paper the very first night. We stayed 2 nights and expected that when they cleaned rooms they would restock, but they didn't clean rooms. We had to ask the front desk to put some in the room. .

4

Sage

Oct 14, 2025

·

Stayed 4 nights

I was in Norman, OK for a conference, so I was mostly looking for some place to sleep and get the occasional meal. Rooms: rooms were fine enough in terms of space, furniture, and decor. The bed was miserable--rock hard and very thin, and being 250 lbs meant that the mattress did nothing to support the pressure points. The bathroom does not have a fan, so I suspect beneath the paint of the bathroom walls there's tons of mold. That moldy smell was palpable in the room. Facilities: above the ice machine on the second floor, there's TONS of mold on the ceiling, which was disgusting. The cardio gym smelt like a cat's litter box. Overall, the hotel had a faint stench of sewage and cleaner. Restaurant/breakfast: breakfast was okay. Restaurant had decent food, but it's a bummer that they can't run it up to your room for you. I was really disappointed that the bar wasn't open on Sunday evening.

4

Laura

Mar 5, 2024

·

Stayed 1 night

The bathroom in our room was gross. Toilet seat was probably clean but stained badly in a very unappealing way. Such an easy, inexpensive fix. I expect more from Hilton.

10

Trelena

Oct 6, 2024

·

Stayed 1 night

Cleanliness was bar none. Extremely quiet and close to shops and dining.

10

Bradley

Sep 2, 2025

·

Stayed 1 night

Clean. Convenient to I35

10

Neal

Mar 7, 2025

·

Stayed 1 night

This property was clean and fresh as you walk in. It continued with the room when we got checked in.

10

Kevin

Jul 7, 2025

·

Stayed 2 nights

It was very clean and the outside was very nice.

10

Maria

Oct 22, 2025

·

Stayed 1 night

Great service and all was in great condition and clean

6

Ilanit M.

Aug 17, 2024

·

Stayed 1 night

The staff check-in and check-out amazing. The breakfast was fine. The room was horrible dirty and need update. The price of the room is not valid with what it is. It's not fair its high price and very poor room quality. The TV in the room didn't turn on.

10

Mitchell

Jul 8, 2024

·

Stayed 3 nights

I would definitely stay here again. I know the hotel was packed because there was several basketball groups there for a tournament. But, it was so quiet, you would never know anyone else was there. The staff was super friendly and kind! Very clean hotel and the ac worked extremely well!

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Rooms

Room feedback is mixed: some guests mention comfortable beds, quiet or spacious layouts. Others note hard mattresses, thin walls, noisy or aging fixtures, poor bathroom lighting, and maintenance issues like broken TVs, AC, or awkward shower setups.

Related guest reviews

8

monica j

Apr 22, 2024

·

Stayed 2 nights

Clean hotel with friendly staff. Easy 10 min drive to OU campus. Only downside--thin walls! You can hear kids/people running up/down the halls

4

Sage

Oct 14, 2025

·

Stayed 4 nights

I was in Norman, OK for a conference, so I was mostly looking for some place to sleep and get the occasional meal. Rooms: rooms were fine enough in terms of space, furniture, and decor. The bed was miserable--rock hard and very thin, and being 250 lbs meant that the mattress did nothing to support the pressure points. The bathroom does not have a fan, so I suspect beneath the paint of the bathroom walls there's tons of mold. That moldy smell was palpable in the room. Facilities: above the ice machine on the second floor, there's TONS of mold on the ceiling, which was disgusting. The cardio gym smelt like a cat's litter box. Overall, the hotel had a faint stench of sewage and cleaner. Restaurant/breakfast: breakfast was okay. Restaurant had decent food, but it's a bummer that they can't run it up to your room for you. I was really disappointed that the bar wasn't open on Sunday evening.

6

Deborah

Mar 17, 2025

·

Stayed 1 night

There is very poor lighting in the bathroom for doing your makeup. The shower is a accident waiting to happen. Water floods the floor and my husband nearly fell.

6

David

Oct 30, 2025

·

Stayed 2 nights

Staff was great. Rooms average, but TV didn’t work, nor phones

8

Carrie

Mar 31, 2025

·

Stayed 1 night

Clean, spacious room. Pool looked nice but it was too chilly out to use it for our stay. Breakfast was included in my rate but must not be for everyone because some had to pay to use it. Business center wasn’t functional but front desk staff was very pleasant and printed what I needed for me. Walkable to a few good restaurants and convenient to highway and OU.

2

Miranda

Jun 20, 2025

·

Stayed 1 night

Air conditioner was broke in first room and the bath tub was rusted. Second room had a hole in the ceiling with water leak stains and the mirror on the closet was broke.

10

Mary

Oct 3, 2025

·

Stayed 1 night

Comfy bed

8

Eric

Feb 28, 2025

·

Stayed 1 night

Super friendly staff. Only downside was they installed those shampoo and soap bottles on the long wall in the shower, leaving not nearly enough room to actually take the shower.

6

Robin

Jun 24, 2024

·

Stayed 1 night

The room was extremely hot upon entering. It took several minutes for the air to turn on and took quite awhile for it to cool down. The door on the room made a horrible clicking noise every time the air turned off and the refrigerator was noisy as it was cycling. Needless to stay I paid for a room I didn’t sleep in. Loved the shampoo and conditioner provided in the room. The room was very clean and the staff were all very friendly.

6

Emma

Mar 3, 2024

·

Stayed 2 nights

The staff was very nice. They were polite and when I asked to move rooms as the heater unit was very loud, they moved me with no issue. The room that I moved to was better for the heater but the refrigerator was very loud during the night -- when trying to sleep. The covers on the bed just felt old. The toilet seat was cracking. The location is good but the hotel needs some tlc in the rooms.

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Service

Service consistently earns high marks for friendly, welcoming staff, efficient check-in, and helpful responses, including prompt maintenance. A few guests reported less friendly interactions.

Related guest reviews

8

Valorie

Oct 21, 2025

·

Stayed 1 night

Comfortable stay. Kathy at the front desk was wonderful!

10

Jason

Mar 1, 2026

·

Stayed 1 night

Doug was excellent and quick to check us in. He also followed up on how our room was.

10

Michelle

Jul 13, 2025

·

Stayed 1 night

Kathy was amazing!

8

Teresa

Oct 20, 2023

·

Stayed 2 nights

Courteous and helpful staff. Our air conditioner wasn't cooling efficiently. Maintenance came fairly quickly, and stayed until the problem was resolved. My only disappointment was that the pool and hot tub were already closed for the season when we arrived, due to a recent cold snap. I would recommend this hotel for a good, clean stay with comfortable bedding.

8

Kinny

Nov 26, 2023

·

Stayed 2 nights

There were no carts when we checked in . They had carts when we checked out . The check in staff was not friendly . The night staff was excellent helpful and friendly . It can be difficult when you have to carry your stuff to the room with out having a cart .

10

Venanzio

Jun 26, 2025

·

Stayed 2 nights

Clean courteous respectful Hannah was a pleasure to deal with

10

Karen

Jun 18, 2024

·

Stayed 5 nights

The front desk staff was INCREDIBLE!! The friendliest staff at any hotel I’ve ever stayed at. Will definitely stay here again!

10

Tara

May 18, 2023

·

Stayed 1 night

Check-in was quick and easy. Michael was extremely friendly. No complaints. Nice facility.

10

Whitney

Mar 30, 2025

·

Stayed 1 night

Best customer service I’ve had in a loooong time. At check-in, kathy at the front desk was kind and welcoming and helpful. When we checked out, the two ladies at the front desk were kind and helpful. Seriously, a five star customer service experience.

10

Edmond

Feb 18, 2024

·

Stayed 3 nights

Excellent customer service

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Location

Location is convenient for OU and I-35, with restaurants and shops within walking or short driving distance. Guests also note easy access and parking.

Related guest reviews

10

Penny

Feb 10, 2024

·

Stayed 1 night

I had a wonderful experience staying at The Hilton Garden Inn. The location is perfect and my room was exceptional! I will definitely stay here again!

10

Michelle

May 12, 2024

·

Stayed 2 nights

Perfect accommodations and location for OU graduation.

10

Bradley

Sep 2, 2025

·

Stayed 1 night

Clean. Convenient to I35

8

Kimberly

Dec 31, 2022

·

Stayed 1 night

We always stay here on our way to and from Austin Texas. It’s a great hotel for the money very convent of expressway, staff is super.

10

Stephani

Jul 29, 2024

·

Stayed 1 night

Convenient location and friendly staff. Easy parking too

10

Jacqueline

Mar 6, 2025

·

Stayed 1 night

Staff was extremely helpful and friendly. Convenient to walk to restaurants and easy to get to OU stadiums.

8

Fredrick

Feb 23, 2025

·

Stayed 1 night

Conveniently located, alot of dining options.

10

Rachel

Apr 7, 2024

·

Stayed 2 nights

Great location, lots of shopping

10

Ronald

Mar 4, 2023

·

Stayed 2 nights

The stay was great around a lot of restaurants in walking distance and close to Lloyd Noble Center.

10

Lyndi

Jun 26, 2024

·

Stayed 3 nights

Love when we find a place that accommodates our dogs AND isn't a dump! This hotel was very nice. It was convenient to get around with lots of restaurants close

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Dining

Breakfast quality ranges from okay to very good, with several guests praising the selection and waffles. Many note breakfast is not included and can be pricey, and the restaurant/bar or room service was occasionally unavailable.

Related guest reviews

8

Carey

Apr 23, 2024

·

Stayed 1 night

This is a beautifully maintained property in a very convenient location. I would have given it 5 stars but for a couple of things missed at check-in and the fact that the restaurant and bar were not open with no advance notice. After a seven hour drive, we were looking forward to getting to the hotel and not having to leave for a meal and drink. Otherwise, great hotel!

10

Ludy

Feb 13, 2024

·

Stayed 2 nights

Very nice hotel with friendly staff and yummy waffles for breakfast.

10

Gretchen

Feb 25, 2024

·

Stayed 1 night

Overnight stay. Very friendly staff, quick check in. Room was clean and quiet and the breakfast was amazing. Not complimentary, we had to pay however we could not have purchased anywhere else for the amazing selection of scrambled eggs, bacon, sausage links, seasoned potatoes , and cook yourself waffles! Great selection of fruit, bagels, cereals, coffee, juice etc with REAL plates and silverware. We will DEFINITELY stay again’

8

Javier

Aug 31, 2025

·

Stayed 1 night

Nice but the $15 fee for each person for breakfast is disappointing

4

Sage

Oct 14, 2025

·

Stayed 4 nights

I was in Norman, OK for a conference, so I was mostly looking for some place to sleep and get the occasional meal. Rooms: rooms were fine enough in terms of space, furniture, and decor. The bed was miserable--rock hard and very thin, and being 250 lbs meant that the mattress did nothing to support the pressure points. The bathroom does not have a fan, so I suspect beneath the paint of the bathroom walls there's tons of mold. That moldy smell was palpable in the room. Facilities: above the ice machine on the second floor, there's TONS of mold on the ceiling, which was disgusting. The cardio gym smelt like a cat's litter box. Overall, the hotel had a faint stench of sewage and cleaner. Restaurant/breakfast: breakfast was okay. Restaurant had decent food, but it's a bummer that they can't run it up to your room for you. I was really disappointed that the bar wasn't open on Sunday evening.

8

Kevin

Feb 8, 2026

·

Stayed 3 nights

Great staff and fitness equipment. Continental breakfast was pretty good! My room (116) was a little beat up. Shower had a steady drip, the sink counter was slightly broken away from the wall, and the privacy blind was heavily damaged.

10

Ebony

Dec 27, 2024

·

Stayed 3 nights

The staff were super nice and helpful! The food was great! And there were great dining options across the street or in walking in distance

8

jacob

Jun 28, 2025

·

Stayed 1 night

It was fine. Nothing special. We booked two queen beds but got two full beds. Not that bad but not what we wanted. Other than that breakfast was $15 a person. But it was clean and what I expected. Would stay here again.

6

Mandi

Jul 25, 2025

·

Stayed 3 nights

Not included and crazy expensive

8

David and Tina

Jun 18, 2023

·

Stayed 1 night

Though our stay was pleasant, there was a problem with the tv in the living area and the garbage cans were too small. It said there was room service but the only food served was a breakfast that we were charged 12.95 each for and is a general continental breakfast included at hotels less expensive than this one. The convenience store was under stocked as well… overall a good stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$100
March	$113
April	$147
May	$169
June	$129
July	$127
August	$113
September	$161
October	$175
November	$135
December	$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $178	15 $174	16 $288	17	18	19
20 $103	21 $161	22 $140	23 $140	24 $144	25 $165	26 $140
27 $104	28 $144	29 $138	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $168	3 $154
4 $95	5 $145	6 $143	7 $144	8 $149	9 $128	10 $136
11 $94	12 $140	13 $143	14 $147	15 $151	16	17
18 $102	19	20 $149	21 $148	22 $153	23 $168	24 $149
25 $99	26 $144	27	28 $155	29 $148	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible, Bathtub

One King Bed Evolution Room

Room, Accessible

Room, 2 Queen Beds, Accessible

Two Queen Beds Evolution Room

One King Evolution Suite

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Norman

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Prices for upcoming dates