Name: Mercure Inverness Hotel
Address: Church St, Inverness, Highlands, GB
Price range: 88 $US–371 $US per night
Rating: 7.6

Ce qu'en disent des voyageurs

D’après les avis concernant l’hôtel Mercure Inverness, les voyageurs soulignent son emplacement central et sa commodité pour se déplacer à pied, ainsi que le personnel généralement aimable. Les inconvénients récurrents incluent un bruit de rue important côté pub, des parties de l’établissement vieillissantes et quelques problèmes occasionnels d’entretien ou de service.

Le petit-déjeuner est souvent apprécié et certains clients ont profité du bar et du restaurant. Les chambres varient de spacieuses avec vue sur la rivière à compactes et datées, et plusieurs avis font état d’une prise de courant limitée près du lit, d’un Wi-Fi aléatoire et de l’absence de climatisation par temps chaud. Un parking sur place est disponible, mais payant, et certains clients ont rencontré des difficultés concernant le paiement ou le nombre de places limitées. Attendez-vous à un point de départ pratique avec un environnement animé et un confort variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar et le restaurant sur place sont pratiques et généralement bien accueillis. Un parking est disponible sur place, mais payant, et plusieurs clients ont trouvé le nombre de places limité ou les instructions de paiement peu claires.

Avis de voyageur à ce sujet

8

Dave

16 sept. 2025

·

A séjourné 2 nuits

Clean room helpful staff. Car parking is a nightmare ☹️

8

Alastair

14 nov. 2025

·

A séjourné 1 nuit

Nice central hotel. Car parking charge £15 per night. We had booked 2 nights for the following weekend, but cancelled due to the parking costs.

10

TJ

11 août 2025

·

A séjourné 4 nuits

Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.

8

Megan

28 juil. 2024

·

A séjourné 1 nuit

Overall a good option. Comfortable, clean room with updated bathroom facilities. Convenient and walkable to restaurants and shops. Parking on site is shared by general public who are able to pay to park. Initially found it difficult to find a spot within the lot but had no problem once a spot was available.

8

Joel

22 juin 2025

·

A séjourné 1 nuit

Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.

10

Shannon

4 sept. 2024

·

A séjourné 2 nuits

The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.

10

Rebecca

10 août 2025

·

A séjourné 1 nuit

Great property. Good onsite bar and restaurant. Very conveniently located.

10

John

6 avr. 2023

·

A séjourné 1 nuit

Good central location, with parking. Comfortable Prestige rooms with a good view across the river. Staff were attentive and friendly

8

Kevin

20 mars 2023

·

A séjourné 2 nuits

Not happy having to pay to park my car!

8

David

1 août 2025

·

A séjourné 3 nuits

We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres et présentables. D’autres ont signalé des tapis tachés, des toiles d’araignées, de la poussière ou un manque de service, ce qui indique des normes incohérentes.

Avis de voyageur à ce sujet

6

Gary

6 oct. 2025

·

A séjourné 2 nuits

Beds were comfortable. Bar was great. The hotel itself was tired and in need of decorating inside and out. Carpets looked dour. Cobwebs hung from the bedroom ceiling. One of the 2 lifts was out of action for a day and a half. Rooms at the front were noisy with revellers outside until the early hours noting it was the weekend. Windows could be better glazed. To finish on a positive note, the staff were friendly and helpful, working hard.

2

Thomas

18 mai 2025

·

A séjourné 1 nuit

The towels were not replaced from previous guest. They brought us new ones and said previous guest did not stay. When we came back later we realized the garbage cans were full of trash and the room needed to vacuumed. Very disappointed and when brought it up to the front desk in the morning was instructed to contact expedia for a refund.

10

Jay

8 déc. 2024

·

A séjourné 2 nuits

The hotel staff were friendly and welcoming. The cleanliness was excellent

4

Diego

3 août 2024

·

A séjourné 3 nuits

Not a 4 star hotel. Run down, no AC, dirty appearance, limited options for dining, reception not very friendly. Expensive for it offers overall.

10

Heather

27 oct. 2025

·

A séjourné 1 nuit

Room was clean, customer service was good, check in-out quick and no complications My only issue is no water supplied for the 'complimentary tea and coffee' charged for water at check out

8

Joel

22 juin 2025

·

A séjourné 1 nuit

Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.

2

Christopher

30 août 2024

·

A séjourné 2 nuits

Old and sick building in bad need of a renovation. Dirty inside and out

4

Michael

6 août 2025

·

A séjourné 1 nuit

First, I get that August in Scotland is expensive. Everywhere. But a down at the heel Travelodge is a more attractive and charming lodging than this travesty of a hotel. Terribly stained rugs throughout the property. Lifeless, corporate decor. Decent but overburdened staff. Room had a comfortable bed and good bedding but all else was concrete block walls covered by decaying paper, a few wall stains, exposed piping, dirty windows. Pathetic value for nearly 200 quid. The French corporate owners should be ashamed of themselves pawning off this aging relic on tourists at extortionate rates.

10

Megan

27 avr. 2024

·

A séjourné 1 nuit

Mercure Inverness is perfectly located and has an old-fashioned sophistication. The room was clean, comfortable, and well-appointed with nice details. The breakfast was great.

8

Lee

8 déc. 2024

·

A séjourné 2 nuits

Nice clean room breakfast good

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de spacieuses avec une agréable vue sur la rivière à compactes et datées. Plusieurs avis font état d’une prise de courant limitée près du lit, d’un Wi-Fi aléatoire et de l’absence de climatisation par temps chaud.

Avis de voyageur à ce sujet

6

Andrew

9 nov. 2025

·

A séjourné 1 nuit

Basic room. Bathroom was a bit dated. Toilet didn’t flush properly. Extractor fan didn’t work. Check in was ok. Comfy bed. Noisy outside on Saturday night, windows did not block the noise.

8

Ai-Lin

21 juin 2023

·

A séjourné 2 nuits

The location was great. Room was fine, but very poor wifi. We were unable to get service most of the time.

8

Deborah

21 juin 2023

·

A séjourné 1 nuit

Could not access Wifi in my room

10

Gerardo

10 août 2024

·

A séjourné 2 nuits

Convenient hotel, just a short walk from the train station. Next to the river. Our room actually had a nice view of the river. Breakfast was good!

8

Philip

2 déc. 2024

·

A séjourné 4 nuits

Ideal location for Inverness, though a bit noisy in front rooms overlooking one of the busiest streets for nightlife

10

Robert

21 mai 2023

·

A séjourné 1 nuit

Beautiful view of the river. This hotel needs updated electrical. Location is supreme. Staff was excellent.

6

Valence

21 juin 2025

·

A séjourné 3 nuits

Location was great Room is a bit small

6

Greg

11 août 2025

·

A séjourné 1 nuit

The staff were very friendly and helpful and the interior was in good shape. The exterior looked quite shabby and maybe needs some work. The room was comfortable but very noisy indeed (a Sunday night) as it overlooked a street with late bars and music venues. The internet coverage in the room was patchy. Water pressure in the shower (3rd floor) was very weak. Quite likely there are other rooms without these issues. Parking was 15 pounds a night (not included in the expedia booking and if it was advertised I didn't see the notice). Mercure is generally good and I'll stay with them again but probably not in the Inverness Mercure.

8

David

1 août 2025

·

A séjourné 3 nuits

We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.

6

Robert

23 janv. 2025

·

A séjourné 1 nuit

Uncomfortable bed - hard mattress and pillows. Sofa in the room has seen better days. Also very dark, could do with more than a few lamps to brighten it. Poorly soundproofed resulting in noise pollution from outside being very audible in the room. The room itself was nothing like the image used on Hotels.com to sell the room - Privilege Room?? Underprivilege room gives a better description. Check in staff polite and attentive, check out staff more interested in their conversation with colleagues. Unlikely to book this property again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et accommodant. Cependant, plusieurs avis mentionnent un manque de personnel, un enregistrement lent et un suivi incohérent en cas de problème.

Avis de voyageur à ce sujet

10

Chris

15 déc. 2024

·

A séjourné 1 nuit

Well placed, friendly staff and clean

10

Russ

19 oct. 2024

·

A séjourné 1 nuit

Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.

2

Jesper

19 avr. 2025

·

A séjourné 2 nuits

Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere.

8

Judith

18 mai 2025

·

A séjourné 3 nuits

Stay was just ok. Room had no air conditioning, no fridge and staff were not overly helpful or friendly. I received an email from hotel 2 days prior to check in asking if I would like to upgrade room for a small extra fee if upgrade was available. I selected yes. On arrival staff had no idea what I was talking about and said the only upgrade they could offer me was for a smaller room.

10

Alan

8 févr. 2025

·

A séjourné 3 nuits

The hotel is in a convenient and walkable position for all the shop, bars, restaurants and the river. The welcome on arrival from Jo was warm, friendly and helpful. She was full of local knowledge and recommendations and was always chatty during our 3 night stay. There is easy parking at the rear of the hotel. All the staff were friendly and happy to assist if required.

2

Alan

23 sept. 2025

·

A séjourné 3 nuits

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

4

Terri

1 sept. 2025

·

A séjourné 1 nuit

Room was not ready. Told it would be shortly. That they would let us know. We were directed to their bar to wait. Which was old and boring. There was no one there to take a drink order. After over an hour we went back ourselves. The room itself was fine. But the lobby area was old and drabby

10

Robert

23 sept. 2025

·

A séjourné 1 nuit

Very well located. Excellent staff

2

Oliver

14 oct. 2025

·

A séjourné 1 nuit

Big queue at check in. One lady, Janet, doing her best but clearly under staffed.

8

Pedro

20 juil. 2025

·

A séjourné 1 nuit

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement central près de la gare, de la station de bus, de la rivière, des boutiques et des pubs. Cette commodité s’accompagne du bruit de la vie nocturne côté rue.

Avis de voyageur à ce sujet

10

CHEE KEONG

9 juil. 2024

·

A séjourné 1 nuit

Love location, just down the road from train n bus station. Easy to get to eateries, shopping and walking to interesting spots!

10

Paul

27 sept. 2024

·

A séjourné 1 nuit

Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.

10

John

5 août 2025

·

A séjourné 1 nuit

This hotel is right near the train station and taxi stands. Also near McGregor’s for traditional music and great F&C. Also get a proper scone and proper tea and cafe across the street.

10

Steven

26 mars 2025

·

A séjourné 2 nuits

Very handy for the station with views over the river

10

Jennifer

3 nov. 2025

·

A séjourné 1 nuit

Whilst the location is excellent, the parking situation was not. Breakfast was good, the room was good and staff were great.

10

James

17 juil. 2025

·

A séjourné 1 nuit

Excellent location and nice hotel.

10

Wendy

4 oct. 2024

·

A séjourné 2 nuits

Great location for exploring Inverness on foot. Rooms were quiet and clean with an awesome shower! Lovely staff. Parking easy but need to pay for it. Would recommend.

10

TJ

11 août 2025

·

A séjourné 4 nuits

Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.

10

Nadia Ali

17 sept. 2024

·

A séjourné 1 nuit

Directly located in the centre with easy access in and out of the hotel to the main streets.

8

timothy

28 juil. 2023

·

A séjourné 1 nuit

Wonderful area of Inverness with many restaurants, pubs and shops very close and safe to walk to by the river and city center

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et sa variété, avec des options pour différents régimes alimentaires mentionnées ; plusieurs clients ont également apprécié le dîner et le service au bar. Quelques personnes ont signalé un service de petit-déjeuner inégal ou des repas du soir décevants.

Avis de voyageur à ce sujet

10

Nicola

3 avr. 2025

·

A séjourné 1 nuit

All of the staff were extremely friendly. I am coeliac and I really appreciate the gluten free station for breakfast. There was something to suit everyone for breakfast from fresh fruit to traditional full Scottish/ continental. We also had our evening meal in the hotel and the waiting staff obviously took my dietary requirement seriously and checked with the chef if my choice of meal was safe for me to eat. This is our second stay at the hotel and will return again. The bed was very comfortable. We were on the third floor so there was no noise from the street. Didn’t book a river view as only there for one night. The room was clean with a modern shower/ toilet but would benefit from a bit of an upgrade as the carpet was a bit tired looking. This did not detract from our stay and we will certainly return.

10

Grace

27 août 2025

·

A séjourné 4 nuits

The service and food were excellent. You have amazing chef(s).

10

Margaret

28 nov. 2025

·

A séjourné 1 nuit

Spacious rooms, excellent breakfast and helpful staff

8

susan

31 août 2025

·

A séjourné 3 nuits

Hotel was a good stay Everyone was very accommodating to our needs. The breakfast buffet was excellent. Plenty of hot & cold choices. Just be aware that one side of the hotel is on the main pub strip - there was noise.

2

Anastasia

28 sept. 2025

·

A séjourné 2 nuits

Rooms are worn. Overpriced for what you get. Poor shower. Noisy clubs/ bars on the road so couldn’t sleep (stopped at 3am). Central but you pay for it! No water the next morning so no shower/ toilet/ coffee. No management on site, no guest update or apologies, no bottled water available. Breakfast run out of fresh ham, water, hot drinks. Staff polite under challenging circumstances

8

Phil

29 août 2025

·

A séjourné 1 nuit

Great location, hotel looking run down and room noisy due to people going through fire doors. Bed was comfortable and great powerful shower. Enjoyed evening meal and breakfast in hotel.

2

Alan

23 sept. 2025

·

A séjourné 3 nuits

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

10

Barbara

29 août 2024

·

A séjourné 4 nuits

Our room was comfortable and clean. Good breakfasts daily were tasty and offered a variety of foods. Parking onsite was a good value. Pleasant check-in snd check-out.

8

Matthew

14 mai 2025

·

A séjourné 2 nuits

It was fine. No air conditioning or fan didn't make sleeping that pleasant. Breakfast was good one morning and not good the next. Location was great for restaurants.

10

Marcia

22 août 2024

·

A séjourné 2 nuits

Everything was great . Breakfast was good. But the food and service at the dinner restaurant was terrible. Pizza was terrible and service poor. Also front desk was not manned so we had to search for someone to check us in

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	69 $US
février	70 $US
mars	87 $US
avril	180 $US
mai	312 $US
juin	265 $US
juillet	239 $US
août	310 $US
septembre	324 $US
octobre	134 $US
novembre	84 $US
décembre	83 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $234	20 $276	21 $258	22 $158	23 $196	24 $371
25 $187	26 $254	27 $313	28 $261	29 $250	30 $110	31 $147

di	lu	ma	me	je	ve	sa
1 $96	2 $92	3 $270	4 $101	5 $91	6 $104	7 $113
8 $91	9 $91	10 $280	11 $88	12 $100	13 $104	14 $113
15 $91	16 $91	17 $133	18 $100	19 $91	20 $104	21 $113
22 $91	23 $91	24 $102	25 $100	26 $91	27 $104	28 $113
29 $91	30 $91

Mercure Inverness Hotel

Prix pour Mercure Inverness Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Privilege, Chambre Double, 1 lit double

Chambre Double Classique, 1 lit double

Chambre Classique, 2 lits une place

Chambre Double, 1 lit double (Compact)

Avis des voyageurs sur Mercure Inverness Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir