Mercure Haydock Hotel

Je suis arrivé pour motif professionnel ,et j’ai demandé à la réception si le parking était payant et si oui de le mettre sur ma chambre ou de me dire comment faire. On m’a répondu que c’était bon et qu’il n’y avait besoin de rien. J’ai trouvé que c’était bizarre , en plus à la fin de mon séjour une autre personne à la réception m’a demandé de renseigner la plaque de ma voiture . Au final j’ai reçu une amende de parkingeye ! Pas très correct.

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Room was very basic was traveling with family so we asked to check in early charged us £30 but our daughter who travelled with us room was already ready when she arrived for them but we got charged which I wasn't happy with. Hotel rooms were very basic, hitel reception area was nice the bar staff were very slow and even forgot at coffer we had asked for at one point had to ask again didn't get breakfast but had a breakfast sandwich from bar before was left was nice. Would stay again but need to upgrade rooms and needs a bit of tlc.

We loved our stay at this hotel. The staff welcomed us with smiles and took time to answer our questions. They were so welcoming. Great sized room, toiletries, lovely big comfortable bed, bath with plenty of hot water. Food was very good and reasonably priced. We were just sad that our timetable didn’t give us enough time to use the beautiful pool. All in all a great stay! Thank you!