Name: Mercure St Helens
Address: Linkway West, St Helens (Angleterre), Merseyside (comté), GB
Price range: 64 $US–152 $US per night
Rating: 8.33

Ce qu'en disent des voyageurs

D'après les récents commentaires, le Mercure St Helens est fréquemment salué pour son personnel aimable et serviable, ses chambres propres et son emplacement central à proximité des commerces, de la gare et du stade, avec des installations de loisirs appréciées comme la piscine, le sauna et la salle de sport.

Le petit-déjeuner et les restaurants sur place sont généralement bien accueillis, bien que plusieurs commentaires fassent état de plats tièdes ou d'un choix limité au petit-déjeuner. Les principaux inconvénients sont des chambres trop chaudes avec une climatisation bruyante ou inefficace, ainsi que des nuisances sonores occasionnelles provenant de mariages ou de chambres adjacentes. Quelques clients ont également signalé de petits défauts d'entretien ou des enregistrements plus lents, mais ceux-ci n'étaient pas universels. Dans l'ensemble, il convient aux voyageurs qui recherchent un point de chute pratique avec des installations utiles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs, dont la piscine, le sauna/hammam et la salle de sport, suscitent souvent des éloges, et le parking sur place est facile. Quelques commentaires notent que le coin piscine est fatigué ou sale et pourrait être rafraîchi.

Avis de voyageur à ce sujet

8

Charlotte

30 avr. 2025

·

A séjourné 1 nuit

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

Paul

11 oct. 2025

·

A séjourné 1 nuit

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

4

Margaret

6 avr. 2024

·

A séjourné 1 nuit

Arrived at one of the 2 roons we had booked but TV wasn't working so we were moved no hassle. 2nd Room had an item from a previous guest flung behind a chair. One room had too few tea bags to allow an evening and morning drink. Ordered evening meals and breakfasts arrived promptly were cold. One small pot of tea for 2 was inadequate. Long and loud disturbance at 130am which was eventually dealt with after a lot of shouting, and foul language but not before all 4 of us were fully awake and the 2 children thorougly frightened. No apologies or explanations offered. Taking the children for an early swim was a disappointment with the floor of the pool decidedly grubby with all angles brown with muck or discolouration.

10

Claire

1 sept. 2023

·

A séjourné 1 nuit

The hotel is good value. The facilities (pool) needs a good refurb. The staff were excellent. The parking is a bit strange I understand it is owned by a third party.

10

Mark

12 oct. 2025

·

A séjourné 5 nuits

Great place to stay. Gym is a huge bonus

10

Lorraine

1 déc. 2025

·

A séjourné 1 nuit

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Paul

15 sept. 2024

·

A séjourné 1 nuit

Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.

10

Katie

30 juil. 2023

·

A séjourné 2 nuits

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25 févr. 2024

·

A séjourné 3 nuits

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

10

Aaron

18 mars 2025

·

A séjourné 1 nuit

Excellent leisure facilities and the location was great for the purpose of our stay

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont systématiquement décrites comme propres et bien rangées lors de nombreux séjours. Des problèmes occasionnels incluent des salles de bains vieillottes ou de petites négligences en matière d'entretien.

Avis de voyageur à ce sujet

8

Lorraine

31 déc. 2025

·

A séjourné 1 nuit

Friendly efficient staff , clean room

10

Loic

28 sept. 2025

·

A séjourné 2 nuits

Lovely location an very clean

10

Paul

11 oct. 2025

·

A séjourné 1 nuit

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Simon

27 oct. 2024

·

A séjourné 1 nuit

Excellent stay in nice clean room followed by a lovely breakfast.

10

Kim

4 oct. 2025

·

A séjourné 1 nuit

Clean room, comfy bed friendly staff.

6

Lauren

25 févr. 2024

·

A séjourné 2 nuits

This hotel was average however unfortunately I felt the room wasn’t the cleanest but alright for the price I guess

10

Bryan

7 mai 2025

·

A séjourné 3 nuits

A clean comfortable hotel. Staff are friendly and helpful.

10

Robert Scott

28 déc. 2025

·

A séjourné 1 nuit

Room was clean and comfortable. Staff were polite, friendly and professional.

10

KEVIN

3 juin 2023

·

A séjourné 1 nuit

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

8

JAMES

8 août 2025

·

A séjourné 2 nuits

Staff were great, plenty of food choices on menu. Rooms are clean and roomy.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, avec des touches modernes et de grands lits. Les problèmes récurrents incluent des températures inconfortablement chaudes avec une climatisation bruyante ou inefficace, ainsi que des nuisances sonores occasionnelles provenant de mariages ou de chambres adjacentes et certains matelas datés ou usés.

Avis de voyageur à ce sujet

10

Paul

11 oct. 2025

·

A séjourné 1 nuit

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15 févr. 2024

·

A séjourné 1 nuit

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Darius

19 févr. 2024

·

A séjourné 1 nuit

Very convenient in proximity to station. Good for business location. 28 dgr !!! In room and unable to change the temperature despite the very noisy AC. Very humid and difficult to sleep. Even without the AC on, the noise was unbearable…the property is dated and needs a fresh look inside the toilet and some fixtures.

8

Colin

28 août 2025

·

A séjourné 1 nuit

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

8

peter

19 mars 2025

·

A séjourné 2 nuits

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Neil

2 juil. 2024

·

A séjourné 4 nuits

Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.

8

Paul

26 juil. 2025

·

A séjourné 1 nuit

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.

8

Andrew

23 févr. 2024

·

A séjourné 1 nuit

Room too hot, temperature control not working in both of our rooms

10

John

25 févr. 2024

·

A séjourné 3 nuits

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

8

Deborah

21 sept. 2025

·

A séjourné 1 nuit

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son aide et son professionnalisme à la réception, au bar et dans la direction. Cela dit, certains clients ont signalé un enregistrement lent ou peu accueillant, ainsi que quelques cas de rudesse ou de manque de suivi.

Avis de voyageur à ce sujet

6

Colin

1 août 2024

·

A séjourné 1 nuit

Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.

10

Pam

25 mars 2025

·

A séjourné 1 nuit

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.

4

Ayesha

15 août 2025

·

A séjourné 1 nuit

Terrible service at check in, we waited for around 25 mins for somebody to check us in.

10

Lorraine

1 déc. 2025

·

A séjourné 1 nuit

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Glinys

24 août 2025

·

A séjourné 1 nuit

A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.

6

Amy

13 sept. 2023

·

A séjourné 2 nuits

It’s a place to shower and sleep. Pretty clean room but there aren’t any amenities and the staff aren’t real friendly…..would not let us check in early. Check in is 3pm and we were told that we wouldn’t be able to check in early even though we’d just flown all night from the US and took four trains to get to St Helen’s to come to a funeral. Don’t expect much

10

Nik

17 nov. 2024

·

A séjourné 1 nuit

The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!

10

Robert Scott

28 déc. 2025

·

A séjourné 1 nuit

Room was clean and comfortable. Staff were polite, friendly and professional.

4

Fiona

26 mai 2024

·

A séjourné 1 nuit

Had called the hotel last week to arrange an early check in for one of our 2 rooms as we were attending a wedding. Was told it would be £20 additional charge. Arrived at 12, gave our names and said we were checking in only to be told quite clearly that check in was 3pm. I explained we had booked an early check in and was told no record of it instead of perhaps saying ‘let me look into that for you’. Eventually got a room but was certainly left feeling that the customer service could be improved to ensure customers are left feeling welcomed rather than not.

10

Sally Louise

9 nov. 2024

·

A séjourné 1 nuit

I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé au centre de St Helens, à proximité du centre-ville, de la gare, des commerces, des cinémas et du Totally Wicked Stadium, avec de nombreux restaurants à proximité. Pratique pour les visites de la région ou les voyages, bien que l'environnement immédiat ne soit pas pittoresque.

Avis de voyageur à ce sujet

10

OLUWATOSIN VICTOR

2 sept. 2025

·

A séjourné 2 nuits

Great time and serene atmosphere. Lots of dining options nearby and cinemas too.

8

Charlotte

30 avr. 2025

·

A séjourné 1 nuit

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

stuart

25 mai 2024

·

A séjourné 1 nuit

Nice hotel , 2 mins from town centre, 10 min walk to rugby ground. Staff very helpful and checked to see if our room was ready so we could check in early. Room was decent, comfy bed, tea coffee in the room. Car park free just had to input car details on tablet. There is a £50 surcharge at checkin for any breakages but that was regunded about 3 hours after check out. I would stay again

8

Colin

28 août 2025

·

A séjourné 1 nuit

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

6

John Eric

24 mai 2024

·

A séjourné 1 nuit

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

10

E

19 juil. 2024

·

A séjourné 1 nuit

Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!

8

Roger

29 sept. 2025

·

A séjourné 1 nuit

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool

10

Lorraine

1 déc. 2025

·

A séjourné 1 nuit

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Katie

30 juil. 2023

·

A séjourné 2 nuits

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25 févr. 2024

·

A séjourné 3 nuits

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas au restaurant sont souvent appréciés, avec une bonne qualité et un menu raisonnablement varié. Cependant, plusieurs commentaires ont trouvé le petit-déjeuner tiède ou limité, et un client a signalé une confusion concernant une allocation en demi-pension.

Avis de voyageur à ce sujet

10

Paul

11 oct. 2025

·

A séjourné 1 nuit

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15 févr. 2024

·

A séjourné 1 nuit

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Lesley

18 sept. 2023

·

A séjourné 1 nuit

We generally stay in this hotel when we visit family in St. Helens. It’s always very clean and comfortable but can be quite pricey. This weekend however the breakfast was very disappointing. It was mostly cold as was the tea and coffee and the coffee machine wasn’t working either.

10

Tony

26 juil. 2025

·

A séjourné 1 nuit

One of the nicest hotels we have stayed in. The staff were all friendly, welcoming and efficient. The facilities were excellent, and parking was very easy. All round, the hotel was nice and clean. Food was very good, especially the breakfast, tasty, hot and plenty. It was an easy walk into the town. All round, a great experience for us, highly recommended.

6

John Eric

24 mai 2024

·

A séjourné 1 nuit

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

8

peter

19 mars 2025

·

A séjourné 2 nuits

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Nabil

30 déc. 2022

·

A séjourné 2 nuits

Breakfast was not good Paid extra for the breakfast and has limited choices

10

Lorraine

1 déc. 2025

·

A séjourné 1 nuit

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

KEVIN

3 juin 2023

·

A séjourné 1 nuit

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

10

Bartolomej

15 févr. 2024

·

A séjourné 1 nuit

Very nice and clean ..super staff, restaurant is nice good food

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	85 $US
février	86 $US
mars	89 $US
avril	96 $US
mai	96 $US
juin	109 $US
juillet	103 $US
août	99 $US
septembre	101 $US
octobre	98 $US
novembre	110 $US
décembre	101 $US

di	lu	ma	me	je	ve	sa
1 $70	2 $120	3 $152	4 $120	5 $64	6 $71	7 $113
8 $64	9 $84	10 $105	11 $140	12 $64	13 $64	14 $91
15 $64	16 $83	17 $109	18 $112	19 $64	20 $97	21 $121
22 $64	23 $84	24 $140	25 $115	26 $64	27 $64	28 $140
29 $64	30 $85

Mercure St Helens

Prix pour Mercure St Helens

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 très grand lit

Chambre Classique, 1 très grand lit

Chambre Classique, 2 lits une place

Privilege, Chambre, 1 très grand lit

Avis des voyageurs sur Mercure St Helens

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $150	21 $106	22 $75	23 $70	24 $95
25 $76	26 $114	27 $99	28 $146	29 $123	30 $128	31 $92