Name: Mercure Norwich Hotel
Address: 121 To 131 Boundary Rd, Norwich, Norfolk (comté), GB
Price range: 86 $US–178 $US per night
Rating: 7.48

Ce qu'en disent des voyageurs

À l'hôtel Mercure Norwich, les clients apprécient fréquemment le personnel accueillant et serviable, le grand parking gratuit et les chambres généralement propres et confortables, tout en notant que le bâtiment et le décor semblent datés et que certaines installations et expériences culinaires peuvent être inégales.

Plusieurs commentaires mentionnent l'absence d'ascenseur et d'occasionnels problèmes d'entretien des chambres. L'emplacement est pratique pour les automobilistes et les bus, bien qu'il soit situé en dehors du centre dans une zone industrielle, de sorte que les déplacements en ville nécessitent généralement un taxi ou un bus. Le petit déjeuner est souvent salué, mais la qualité et la rapidité du service au restaurant varient, et le bruit provenant des événements sur place a perturbé certains séjours. Attendez-vous à un séjour confortable, axé sur le service, dans un établissement plus ancien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le grand parking gratuit est souvent souligné, et l'espace bar est agréable. De nombreux commentaires signalent l'absence d'ascenseur pour accéder aux étages supérieurs.

Avis de voyageur à ce sujet

8

Karen

20 août 2025

·

A séjourné 2 nuits

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov. 2025

·

A séjourné 2 nuits

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 juin 2024

·

A séjourné 1 nuit

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

6

Bruno

8 nov. 2025

·

A séjourné 5 nuits

lack of elevator, rooms a bit old for a 4 star hotel.

10

Gregory

2 août 2024

·

A séjourné 2 nuits

No lift for 1st floor

10

Jamie

22 juin 2025

·

A séjourné 1 nuit

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun

8

Steven

16 août 2025

·

A séjourné 3 nuits

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Dawn

25 mars 2023

·

A séjourné 2 nuits

Staff at the hotel were friendly and efficient. Bar and restaurant quite pleasant. However, the rest of the hotel hasn’t been decorated or renewed for many years. So rooms were a good size but old fashioned. Carpets worn and bare in places. No lift to the first floor. However, the most disappointing part of the hotel was the function room. Still stuck in the 80s but with added Christmas decoration. Fairly lights on show, Christmas decs in the ceiling and huge red bows around the bar area. Overall stay was ok but wouldn’t rush back

6

Maria

18 juin 2025

·

A séjourné 1 nuit

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

6

Jenny

4 nov. 2024

·

A séjourné 1 nuit

The location was good and ample parking. The property and facilities were however very dated throughout

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement propres, plusieurs clients faisant l'éloge du service de ménage, bien que certains notent des lacunes, comme des surfaces poussiéreuses ou une chambre initialement sale.

Avis de voyageur à ce sujet

8

Karen

20 août 2025

·

A séjourné 2 nuits

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 juin 2024

·

A séjourné 1 nuit

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Thomas

15 août 2025

·

A séjourné 1 nuit

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Hilary

15 févr. 2025

·

A séjourné 2 nuits

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.

8

Kevin

8 déc. 2025

·

A séjourné 1 nuit

Nice room, very clean

8

Steven

16 août 2025

·

A séjourné 3 nuits

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Denise

23 janv. 2023

·

A séjourné 1 nuit

It was sufficient for our needs, clean if a little dated and tired looking

4

Diane

29 déc. 2025

·

A séjourné 2 nuits

The room was okay, although we mived because the first room had not been properly cleaned

6

Lee

17 juil. 2025

·

A séjourné 1 nuit

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 juin 2025

·

A séjourné 1 nuit

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables avec de bons lits et certaines sont spacieuses, mais le décor est daté et des problèmes d'entretien (par exemple, les accessoires de salle de bain, les cartes de clé) surgissent. Le niveau sonore varie, avec des séjours paisibles et d'autres perturbés par des événements ou la chaleur.

Avis de voyageur à ce sujet

8

Keshar

18 mai 2025

·

A séjourné 2 nuits

Toilet and bathroom extractor fan wasn’t working apart from that all good thanks

8

Andrew

2 nov. 2025

·

A séjourné 2 nuits

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 juin 2024

·

A séjourné 1 nuit

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Elizabeth

23 juin 2024

·

A séjourné 1 nuit

Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.

6

Bruno

8 nov. 2025

·

A séjourné 5 nuits

lack of elevator, rooms a bit old for a 4 star hotel.

10

Thomas

15 août 2025

·

A séjourné 1 nuit

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Shahid

13 avr. 2025

·

A séjourné 4 nuits

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working

6

William

25 août 2024

·

A séjourné 1 nuit

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night

4

Wang Yip Derrick

21 sept. 2025

·

A séjourné 1 nuit

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Adam

8 mai 2024

·

A séjourné 4 nuits

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est systématiquement aimable, serviable et efficace, avec un enregistrement fluide. Les points négatifs incluent un service de restauration lent, un manque de personnel le soir et une assistance limitée en cas de bruit provenant d'événements affectant les chambres.

Avis de voyageur à ce sujet

8

Karen

20 août 2025

·

A séjourné 2 nuits

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov. 2025

·

A séjourné 2 nuits

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Sylvie

4 juil. 2025

·

A séjourné 1 nuit

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Elaine

31 août 2025

·

A séjourné 1 nuit

Fast freindly check in

10

maxwell

11 juin 2023

·

A séjourné 1 nuit

Great service. Hot shower. Quite room. The front desk managed to source me and taxi quickly when I couldn't myself due to the king wait time.

6

Sarah

28 juil. 2024

·

A séjourné 1 nuit

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose

4

Wang Yip Derrick

21 sept. 2025

·

A séjourné 1 nuit

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Kirsten

22 sept. 2023

·

A séjourné 1 nuit

The staff were lovely but getting food was terribly slow and not great food when it came. Hotel was being repainted but it all felt a little tired and a very hard bed.

10

Jatinder

6 juil. 2025

·

A séjourné 1 nuit

Really helpful and friendly staff. Especially the lady receptionist.

10

Montgomery

7 oct. 2025

·

A séjourné 1 nuit

It was a good stay all round. Friendly and helpful staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les automobilistes avec un grand parking et un accès facile aux routes et aux lignes de bus, y compris pour l'université. Il est situé en dehors du centre dans une zone industrielle, de sorte que les déplacements en ville nécessitent généralement un taxi ou un bus.

Avis de voyageur à ce sujet

8

Karen

20 août 2025

·

A séjourné 2 nuits

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 juin 2024

·

A séjourné 1 nuit

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Ian

4 mai 2025

·

A séjourné 1 nuit

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.

8

Catherine

11 août 2024

·

A séjourné 1 nuit

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.

2

M

13 juin 2024

·

A séjourné 1 nuit

Old. Outdated , poor service, too far outside city

8

Steven

16 août 2025

·

A séjourné 3 nuits

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

10

George

23 juin 2024

·

A séjourné 1 nuit

Good location, good price, but there was a lot of noise at nighttime!

10

Hilary

4 nov. 2024

·

A séjourné 3 nuits

We had a very comfortable stay, great location, friendly, helpful staff.

10

Michael

26 févr. 2024

·

A séjourné 2 nuits

Proxsimaty to city centre.

6

Jenny

4 nov. 2024

·

A séjourné 1 nuit

The location was good and ample parking. The property and facilities were however very dated throughout

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit déjeuner est fréquemment salué pour son choix et son goût. L'expérience culinaire globale est inégale, avec des signalements de service lent, de repas trop chers ou décevants, de fermeture précoce du restaurant et de boissons au bar coûteuses.

Avis de voyageur à ce sujet

8

Andrew

2 nov. 2025

·

A séjourné 2 nuits

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 juin 2024

·

A séjourné 1 nuit

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Sital

29 avr. 2024

·

A séjourné 2 nuits

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.

2

N S

19 avr. 2024

·

A séjourné 2 nuits

No tea making facilities in the room. Only one chair for two people. Dinner was rubbish, a bought-in pie with de-frosted peas, and a much depleted wine list. Overall the hotel gave the impression that it was past its best and had no wish to improve it. A dump, in other words.

10

Sylvie

4 juil. 2025

·

A séjourné 1 nuit

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Ruth

6 juin 2025

·

A séjourné 1 nuit

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.

6

Kathleen

2 juil. 2024

·

A séjourné 2 nuits

Room was ok as hotels go. Basic but clean with everything we needed. Breakfast was disappointing. Cooked food looked as if it had been standing for hours. They ran out of butter on the first day so we couldn't have toast. Second day said the same but when i complained miraculously butter appeared. Cold food ham cheese and fruit were from the day before and was dry and brown. Couple onthe next table were told it was fresh but it wasn't

8

Glen

29 août 2023

·

A séjourné 2 nuits

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast

6

Lee

17 juil. 2025

·

A séjourné 1 nuit

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 juin 2025

·

A séjourné 1 nuit

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	100 $US
février	104 $US
mars	110 $US
avril	120 $US
mai	122 $US
juin	117 $US
juillet	113 $US
août	117 $US
septembre	114 $US
octobre	110 $US
novembre	111 $US
décembre	119 $US

di	lu	ma	me	je	ve	sa
1 $91	2 $106	3 $157	4 $119	5 $106	6 $95	7 $101
8 $86	9 $106	10 $136	11 $157	12 $105	13 $95	14 $160
15 $86	16 $123	17 $158	18 $178	19 $106	20	21 $169
22 $86	23 $106	24 $169	25	26 $106	27 $95	28 $101
29 $86	30 $106

Mercure Norwich Hotel

Prix pour Mercure Norwich Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Supérieure, 1 lit double

Chambre Classique, 1 très grand lit et 1 canapé-lit

Chambre Classique, 2 lits une place

Chambre Double Classique, 1 lit double

Privilege, Chambre Double, 1 lit double

Avis des voyageurs sur Mercure Norwich Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $177	21 $146	22 $124	23 $101	24 $112
25 $96	26 $116	27 $143	28 $158	29 $108	30 $101	31 $108