Name: Dragonfly Hotel Bury St Edmunds
Address: Symonds Road, District de Suffolk de l'Ouest, District de St Edmundsbury, GB
Price range: 73 $US–134 $US per night
Rating: 7.77

Ce qu'en disent des voyageurs

À l'hôtel Dragonfly Bury St Edmunds, les clients apprécient fréquemment le personnel amical, les chambres propres mais simples, et l'accès facile à l'A14 et à la ville. Cependant, les inconvénients récurrents sont le bruit de la route, le mobilier démodé et la qualité variable du petit-déjeuner et du restaurant.

Plusieurs commentaires mentionnent l'enregistrement automatique, qui convient à certains mais semble impersonnel ou maladroit à d'autres. Les clients signalent des chambres chaudes ou étouffantes, un espace de rangement ou des miroirs limités, et un éclairage faible, avec des ventilateurs parfois fournis à la place de la climatisation. Le parking est abondant, bien que la signalisation à l'entrée et les travaux ou l'encombrement du parking puissent être déroutants. Dans l'ensemble, attendez-vous à un arrêt simple et offrant un bon rapport qualité-prix, avec un service amical mais des prestations variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking sur place est abondant, avec des bornes de recharge pour véhicules électriques disponibles. Certains notent que le parking est un peu éloigné de l'entrée et occasionnellement encombré pendant les travaux. Il y a un bar/restaurant sur place, mais les horaires d'ouverture ou les événements privés peuvent limiter l'accès.

Avis de voyageur à ce sujet

8

David

19 mars 2024

·

A séjourné 1 nuit

parking along way away from entrance for people with limited mobility if you can not be taken to drop off point.

8

Dave

17 oct. 2024

·

A séjourné 1 nuit

Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice. Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.

6

Gavin

24 mai 2023

·

A séjourné 2 nuits

Nice hotel, with friendly staff, that could be so much better. Spoilt by some night time noise from the nearby A14 and the bar closing at 10 PM each night. One of our group arrived a night later than booked, and despite telling reception and the room being pre-paid, his room had been given to someone else when he arrived. Fortunately another room was found but it still caused mayhem when paying for breakfasts.

2

Darina

21 oct. 2025

·

A séjourné 1 nuit

Arrived around 3pm, asked if room was ready, the receptionist said yes but it will be £10 extra for early check in, how rude, so we had to wait in the car park for a hour to get our key, will never stay hear again. We couldn’t even go in the bar and wait as there was a private funeral in there

8

Nicholas

20 oct. 2024

·

A séjourné 1 nuit

Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.

10

Laurie

15 juil. 2024

·

A séjourné 1 nuit

Never stayed at a Dragonfly hotel before was pleased with the welcoming and facilities good breakfast buffet

6

Tracey

17 avr. 2023

·

A séjourné 2 nuits

Hotel adequate, would describe as a little tired! Breakfast a little expensive for the quality Self check awful and pointless. Please please please bring back the personal touch and a member of staff. The lady that helped our failing try was helpful and pleasant! Would have been easier and quicker without the machine and it's not paperless so don't use that excuse. Grounds pleasant but a sign by the entrance would be a great help as the sat Nav isn't accurate!

6

Dave

22 mai 2025

·

A séjourné 1 nuit

Pros Friendly staff Clean room Good free car park inc EV charging Cons Room quite small, window small so not much light Restaurant menu very basic, usual burgers, pizza , fish n chips etc Didn’t look appealing so I ate elsewhere Breakfast was very basic, not much choice , no pastries and only one 2 slice toaster for the whole restaurant! This caused a back log and long wait. On check out, no ‘how was your room ? Questions, just thanks and goodbye which I get a lot in the hotels I stay in Not sure I would stay again, was just average

6

James

19 oct. 2024

·

A séjourné 2 nuits

It's in the middle of a building site.

10

Daniel

19 avr. 2024

·

A séjourné 1 nuit

Staff were polite, welcoming, interactive and professional. Bed was comfortable. Room was large, quiet and clean. Restaurant was spacious and food was very good and decent price.

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Propreté

De nombreux clients trouvent les chambres et les salles de bains propres, mais il y a des plaintes récurrentes concernant les odeurs persistantes, les joints moisis, les tapis collants ou usés, et le nettoyage occasionnellement oublié.

Avis de voyageur à ce sujet

2

Simon

20 oct. 2023

·

A séjourné 2 nuits

Terrible hotel. The room was not clean and was smelly. The staff were rude and unhelpful.

6

Jane

3 janv. 2025

·

A séjourné 1 nuit

Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.

8

Dawn

5 juil. 2025

·

A séjourné 1 nuit

Nice quick check in,room nice and clean and beds very comfortable.Bathroom nice and clean ,plenty of towels , toiletries provided.Was a hairdryer,only thing would have been nice to have a socket near a mirror when drying your hair.This room we had this time was a lot noiser from all the traffic .Breakfast had plenty of choice ,nice to have brand name cereals,cooked breakfast was okay but mushrooms were nearly raw and fried eggs were quite rubbery looking and hard

10

Julie

9 juil. 2023

·

A séjourné 1 nuit

Only stayed overnight, but very impressed overall. Clean and comfortable. Friendly, helpful staff. Would definitely book again.

6

Sheena

21 oct. 2024

·

A séjourné 1 nuit

Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).

6

Mark

25 juin 2025

·

A séjourné 1 nuit

Toilet still had last persons mess in it , electrics tripped in the night, only lights worked. No power to tv or any electrical socket. I didn’t report, until the next morning, as was after 10pm

6

Kim

27 déc. 2024

·

A séjourné 1 nuit

Was a bit unfriendly. Shower had mouldy seals. Lights in room ceiling was out. Heater wasn't working so had to use fan heater. Was noisy. Shame because it was nice and quiet other than that, despite the strong smell of drugs...room 322

10

Niall

16 déc. 2024

·

A séjourné 1 nuit

Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.

10

John

2 avr. 2025

·

A séjourné 1 nuit

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.

2

Gaetane

6 juil. 2025

·

A séjourné 2 nuits

To start off my hotel room smelled really bad. Every time I entered the room I was hit with a stench to which felt like it came from the carpet itself then to top it off, with every flush you could smell the sewer. Although this property is known to locals, the sign of the hotel should be a bit more visible for visitors new in the area. In addition, I wish it was advertised that the room has no AC. Although the heat bothered me, the smell was so much that that’s all I could focus on with the fear of the smell would stay on my clothes. But aside from that, great staff, lots of parking space and nice dinning area.

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Chambres

Les chambres sont simples mais généralement confortables, beaucoup louant les lits. Cependant, certaines sont démodées ou sombres, manquent d'espace de rangement ou de miroirs, et peuvent être chaudes avec une ventilation limitée ou des ventilateurs à la place de la climatisation. Le trafic de l'A14 peut perturber les chambres donnant sur la route, et des problèmes de maintenance occasionnels (par exemple, les douches, l'éclairage, les ports HDMI) sont signalés.

Avis de voyageur à ce sujet

4

Sharon

6 févr. 2023

·

A séjourné 1 nuit

The room that was allocated to me was facing the A14, but as the soundproofing was woefully inadequate, I did not get a very good nights sleep due to loud traffic noise throughout the night.

2

John

20 oct. 2024

·

A séjourné 2 nuits

noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .

8

Carol

23 mars 2024

·

A séjourné 1 nuit

really nice clean rooms and lovely food, the only downside was the rooms were so hot, they had provided a fan but more than one would have been better.

8

CHRISTOPHER

20 avr. 2024

·

A séjourné 3 nuits

Good value but room was so noisy as it is so close to A14. Breakfast good,restaurant food okay but such a huge pile of chips with main course a lot was wasted

8

Stewart

13 mars 2023

·

A séjourné 1 nuit

Rooms were basic, but of a good size and neat and tidy. Bathroom and shared areas looked of recent new quality. Bed wasn't bad and we slept pretty well for being in a hotel. We were lucky though as our room was furthest from the A14 so little to no noise. For the price, in this area, cant be beaten, and very convenient location for us.

6

Sheena

21 oct. 2024

·

A séjourné 1 nuit

Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).

6

Gary

8 juil. 2025

·

A séjourné 1 nuit

Like to watch fire TV stick. 1st room HDMI port was broken so switched rooms. 2nd room was the same. 2 singles beds pushed together to make a double, which are slightly different heights so not overly comfortable. Average experience on this occasion.

8

Nicholas

20 oct. 2024

·

A séjourné 1 nuit

Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.

8

Niki

27 mai 2025

·

A séjourné 1 nuit

Lovely hotel, just the room had no main light so it was a bit dark, also the shower was nice apart for the temperature control, it was either cold or hot just couldn’t get a happy medium. Breakfast the next morning was really good.

8

Janet

7 sept. 2025

·

A séjourné 2 nuits

No drawers in room , no where to hang anything in bathroom. No mirror do do my hair.

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Service

Le personnel est largement décrit comme amical et serviable, avec un enregistrement rapide pour beaucoup et une assistance pour les demandes spéciales. Cependant, certains signalent un enregistrement automatique impersonnel, un manque occasionnel de professionnalisme ou de réactivité, et un service de restauration lent ou sous-effectif.

Avis de voyageur à ce sujet

10

michael

12 mai 2024

·

A séjourné 2 nuits

Excellent staff from the manager down

2

Richard

18 déc. 2023

·

A séjourné 1 nuit

Booking in staff not helpful no info given to me when they finally finished talking about there private life and booked me in, the bathroom wasnt fully cleaned ,the breakfast was a farce waiting for each dish as it ran out , under staffed,and to top it all i wasnt given the room i paid extra for awaiting a reply from hotel and head office for a refund on my room option i will not be using this company again

6

Robert

3 déc. 2023

·

A séjourné 2 nuits

Breakfast was £12 however this was in short supply. Front desk staff could be friendlier.

10

SAMANTHA

12 déc. 2025

·

A séjourné 1 nuit

Easy check in ,very good room as needed special request as on crutches was met . Breakfast was lovely plenty of choice self service ,

10

nikky

31 août 2025

·

A séjourné 2 nuits

Relaxing staff were helpful polite friendly nice quite area

4

Graham

1 juin 2025

·

A séjourné 2 nuits

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.

8

Richard

1 mai 2024

·

A séjourné 1 nuit

The young receptionist/bar person (I didn’t get her name but she is slim with dark hair and a tattoo on her upper body) was extremely accommodating and so helpful. I had a lot of work to do in my room but needed to have a meal. I asked if I could eat my meal in my room, so ordered it and began to wait. She very kindly offered to deliver the meal to my room when it was ready. The meal was delivered 15 minutes later by this lovely young lady and with a smile. Great customer service, thank you so much.

6

Tracey

17 avr. 2023

·

A séjourné 2 nuits

Hotel adequate, would describe as a little tired! Breakfast a little expensive for the quality Self check awful and pointless. Please please please bring back the personal touch and a member of staff. The lady that helped our failing try was helpful and pleasant! Would have been easier and quicker without the machine and it's not paperless so don't use that excuse. Grounds pleasant but a sign by the entrance would be a great help as the sat Nav isn't accurate!

8

Sarah

19 juin 2023

·

Booked for a one night stay as hotel was a reasonably short drive to a gig at Thetford Forest. Extremely friendly and helpful member of staff on duty who explained the self check in process (very straightforward). Room was clean and perfectly equipped and adequate for our needs. No noise from neighbouring rooms/corridor/outside etc and we had a great nights sleep. Hotel was a pleasant 20 min or so walk in to Bury St Edmunds. Would not hesitate to book again.

10

Chris

21 avr. 2024

·

A séjourné 1 nuit

Warm, comfortable, clean and the staff were very friendly and helpful

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Emplacement

Situé près de l'A14 à la périphérie, l'hôtel est accessible à pied depuis Bury St Edmunds et pratique pour les conducteurs. De nombreux commentaires notent le bruit de la route dans certaines chambres et les entrées confuses ou mal signalisées.

Avis de voyageur à ce sujet

10

Allen

14 nov. 2023

·

A séjourné 2 nuits

Clean and comfortable. Easy access from A14.

8

elaine

12 août 2023

·

A séjourné 2 nuits

This was recommended due to us attending a friend's wedding in Bury St Edmunds .It was easy to get too & was plenty of parking. We arrived at 1pm but could not access our room, which was ready, until 2pm. We were told there was an extra charge of £10 to have access before 2pm, which we did not do. It is within walking distance of Bury town centre & a taxi cost around £8. Not impressed with the breakfast, there was no bacon left & the rest was just about warm. Could see no staff to ask. The table had also not been cleaned, it was covered in crumbs & was all sticky with what looked like where glasses had been the night before. The interior is a bit dated, but the room was adequate for our 2 night stay. Was very noisy on the first night with inconsiderate people banging doors in the early hours & having TV very loud, solved with earplugs. Not sure I would stay there again.

2

John

20 oct. 2024

·

A séjourné 2 nuits

noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .

8

ketan

22 déc. 2024

·

A séjourné 1 nuit

Nice reasonable and easily accessible.

8

CHRISTOPHER

20 avr. 2024

·

A séjourné 3 nuits

Good value but room was so noisy as it is so close to A14. Breakfast good,restaurant food okay but such a huge pile of chips with main course a lot was wasted

10

Derek

16 nov. 2023

·

A séjourné 1 nuit

Really nice hotel: large room with comfortable bed and a very good shower. Friendly reception. Comments: the entrance gate is not obvious as instead of the hotel sign it says "authorised vehicles only". The same sign is all over the car park but you are authorised as soon as you have registered your car at reception so ignore it!

8

Gary

23 sept. 2025

·

A séjourné 1 nuit

Very good value for money; friendly, helpful staff, and within walking distance of Bury St Edmunds.

8

Gary

26 juil. 2024

·

A séjourné 2 nuits

Comfortable well located hotel. Easy walking access to Bury St Edmunds. Food (breakfast and evening meal) was quite nice and menu was not overly epensive.

8

Sarah

19 juin 2023

·

Booked for a one night stay as hotel was a reasonably short drive to a gig at Thetford Forest. Extremely friendly and helpful member of staff on duty who explained the self check in process (very straightforward). Room was clean and perfectly equipped and adequate for our needs. No noise from neighbouring rooms/corridor/outside etc and we had a great nights sleep. Hotel was a pleasant 20 min or so walk in to Bury St Edmunds. Would not hesitate to book again.

6

Nicholas

10 oct. 2024

·

A séjourné 1 nuit

Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.

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Repas

Le petit-déjeuner est fréquemment décrit comme correct avec un bon choix, mais plusieurs clients l'ont trouvé simple, cher, avec un manque d'articles ou servi froid, et le service parfois lent ou sous-effectif. Les repas du soir sont mitigés, avec un menu simple et une disponibilité occasionnelle des plats limitée.

Avis de voyageur à ce sujet

8

elaine

12 août 2023

·

A séjourné 2 nuits

This was recommended due to us attending a friend's wedding in Bury St Edmunds .It was easy to get too & was plenty of parking. We arrived at 1pm but could not access our room, which was ready, until 2pm. We were told there was an extra charge of £10 to have access before 2pm, which we did not do. It is within walking distance of Bury town centre & a taxi cost around £8. Not impressed with the breakfast, there was no bacon left & the rest was just about warm. Could see no staff to ask. The table had also not been cleaned, it was covered in crumbs & was all sticky with what looked like where glasses had been the night before. The interior is a bit dated, but the room was adequate for our 2 night stay. Was very noisy on the first night with inconsiderate people banging doors in the early hours & having TV very loud, solved with earplugs. Not sure I would stay there again.

8

CHRISTOPHER

20 avr. 2024

·

A séjourné 3 nuits

Good value but room was so noisy as it is so close to A14. Breakfast good,restaurant food okay but such a huge pile of chips with main course a lot was wasted

6

Charlene

19 déc. 2022

·

A séjourné 1 nuit

Wasn’t impressed with the food at this hotel. Evening meal was below par. And the breakfast was cold and under cooked. Stayed in better and ate better sad to say

10

SAMANTHA

12 déc. 2025

·

A séjourné 1 nuit

Easy check in ,very good room as needed special request as on crutches was met . Breakfast was lovely plenty of choice self service ,

4

Graham

1 juin 2025

·

A séjourné 2 nuits

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.

6

Judith Plummer

17 déc. 2024

·

A séjourné 1 nuit

Roughly what you would expect. Room, service all OK. Various pizzas on the menu for dinner, but not available. Expensive ev charging. Rooms ridiculously hot for December. Breakfast not worth the price.

6

Richard

30 juil. 2024

·

A séjourné 1 nuit

The room was nice and the bed was comfortable. The main downside we had was the breakfast when we went down there wasn't much of a selection and what they did have was cold or had been out for a while. Overall the room is worth the price but the breakfast isn't.

8

Niki

27 mai 2025

·

A séjourné 1 nuit

Lovely hotel, just the room had no main light so it was a bit dark, also the shower was nice apart for the temperature control, it was either cold or hot just couldn’t get a happy medium. Breakfast the next morning was really good.

8

Gary

26 juil. 2024

·

A séjourné 2 nuits

Comfortable well located hotel. Easy walking access to Bury St Edmunds. Food (breakfast and evening meal) was quite nice and menu was not overly epensive.

6

Dave

22 mai 2025

·

A séjourné 1 nuit

Pros Friendly staff Clean room Good free car park inc EV charging Cons Room quite small, window small so not much light Restaurant menu very basic, usual burgers, pizza , fish n chips etc Didn’t look appealing so I ate elsewhere Breakfast was very basic, not much choice , no pastries and only one 2 slice toaster for the whole restaurant! This caused a back log and long wait. On check out, no ‘how was your room ? Questions, just thanks and goodbye which I get a lot in the hotels I stay in Not sure I would stay again, was just average

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Mois	Prix moyen
janvier	84 $US
février	87 $US
mars	88 $US
avril	90 $US
mai	88 $US
juin	95 $US
juillet	100 $US
août	96 $US
septembre	102 $US
octobre	94 $US
novembre	95 $US
décembre	79 $US

di	lu	ma	me	je	ve	sa
1 $83	2 $101	3 $100	4 $106	5 $101	6 $86	7 $129
8 $86	9 $106	10 $103	11 $99	12 $106	13 $87	14 $111
15 $86	16 $105	17 $104	18 $107	19 $101	20 $90	21 $110
22 $84	23 $102	24 $107	25 $107	26 $108	27 $93	28 $106
29 $88	30 $103

Dragonfly Hotel Bury St Edmunds

Prix pour Dragonfly Hotel Bury St Edmunds

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard

Chambre Standard avec lits jumeaux

Chambre Familiale

Avis des voyageurs sur Dragonfly Hotel Bury St Edmunds

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $134	22 $103	23 $83	24 $82
25 $73	26 $99	27 $99	28 $101	29 $103	30 $86	31 $121