Name: Angel Hotel
Address: 3 Angel Hill, District de Suffolk de l'Ouest, District de St Edmundsbury, GB
Price range: 204 $US–330 $US per night
Rating: 8.67

Ce qu'en disent des voyageurs

Les voyageurs apprécient l'hôtel Angel pour son service véritablement chaleureux et attentionné, ainsi que son excellent emplacement central. Nombre d'entre eux apprécient le bar animé, les espaces de restauration et les salons confortables qui mettent en valeur le charme historique de l'établissement.

Les commentaires sur les chambres sont mitigés : certaines sont spacieuses et attrayantes, tandis que d'autres semblent datées, bruyantes, chaudes ou manquent de commodités telles que des miroirs ou des réfrigérateurs, et le confort des lits varie. Le ménage est généralement salué, bien que plusieurs critiques fassent état de moquettes usées, de murs éraflés et de problèmes occasionnels de propreté ou d'entretien. La nourriture est largement appréciée, bien que la qualité et la constance du petit-déjeuner suscitent quelques critiques ; le bâtiment historique comporte de nombreux escaliers et le stationnement peut être difficile, mais le service de voiturier est apprécié. Attendez-vous à un séjour central et plein de caractère, avec des espaces communs attrayants et une qualité de chambre variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs, dont le bar, le salon et le restaurant, sont attrayants et populaires. Le stationnement peut être limité, mais le service de voiturier est apprécié, et le bâtiment historique comporte de nombreux escaliers.

Avis de voyageur à ce sujet

10

Imogen

7 mai 2025

·

A séjourné 1 nuit

A lovely hotel right in the heart of the town. Very good customer service. Be warned that there are steps throughout the building which made it tricky for our aged parents however we managed to change their room to one without steps to the bathroom with no fuss. Bar service was excellent, we didn't get to down there but the food looked great.

4

Christopher

13 mars 2023

·

A séjourné 1 nuit

The bars and restaurants are lovely, nicely decorated but the flooring around the hotel stairs and corridors is shabby and frayed. The bedroom fur note is tired, shabby carpets, a cracked toilet, scuffed walls and scruffy curtains. The blinds couldn’t have been cleaned for weeks! The rooms are in need of refurbishment. The main bars and restaurants are well decorated and great staff but the other areas let this hotel down.

10

Stephanie

17 mai 2024

·

A séjourné 1 nuit

We always enjoy our time at the Angel hotel; the staff are top notch and the bar and restaurant high quality. We particularly appreciate the valet parking which makes the experience feel 5*.

10

Anne Tansi

8 sept. 2024

·

A séjourné 2 nuits

They handle the challenges of limited parking very well. Charming and v helpful and responsive staff. Fantastic breakfasts, lots to do within hotel and nearby. Great location. Will go again!

10

Diana

6 mai 2024

·

A séjourné 1 nuit

This was my third stay at The Angel....love the hotel and the position is great. With the free parking and being in centre of town it is perfect. Love the shops nearby too but a special shout out goes to Steve the incredible cheerful concierge who went out of his way to help and seemed to be juggling several things at once incredibly effectively. It was a Bank Holiday weekend and so the hotel was very busy.

10

Tarikul

21 avr. 2025

·

A séjourné 4 nuits

From the gorgeous hotel exterior as you walk up to it, to the incredible interior, wonderful staff and beautiful room...where to start! The hotel itself was incredible wherever you went, with fantastically friendly and attentive staff everywhere you looked! The Eaterie restaurant, the bar, lounge and even The Vaults for a brilliant Sunday Lunch were terrific as well. To top it all off, the room was absolutely perfect as well! It is a very easy decision where to stay when we come back to Bury St Edmunds, and it is right back at The Angel Hotel every single time! Stunningly brilliant stay!

10

Craig

19 juin 2023

·

A séjourné 1 nuit

Beautiful location, all facilities were very good indeed, no complaints whatsover. The thing that stood out to me though, was the level of training that the staff have obviously undertaken, impeccable, professional and welcoming. If you stay in this area and chose anywhere other than the Angel Hotel, you have downgraded. Highly recommended.

10

Louise

16 juil. 2023

·

A séjourné 2 nuits

Lovely old building. Brilliant staff. Bar was buzzing. Could do with more electric sockets in the room. Definitely going back

6

Patricia

5 sept. 2024

·

A séjourné 1 nuit

We stayed in an angel classic room. After much excitement at staying at the Angel, at the price point they charge rooms I found the room to be uninspiring, tired and reminding me of a budget 1980’s hotel, no fridge, the bed was uncomfortable, the wall was damaged and left unrepaired. Overall very disappointed. We stayed in a hotel in Cambridge the night before, the price point was more than £60 less than the Angel with a city centre location, the bed was comfortable, the facilities great, ironing board, iron, fridge all included, decor of high standard. I guess I was swept away with their website pictures! The staff were friendly and helpful, the public areas are lovely, the location is perfect and parking a bonus, although charged for.

10

Kaye

30 mai 2025

·

A séjourné 1 nuit

Lovely stay for friends wedding. Food was great and staff friendly and helpful. Very comfortable surroundings in lounge area and bar/restaurant. Will definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le ménage est souvent salué, les chambres étant décrites comme propres, mais plusieurs critiques font état de moquettes usées, de murs éraflés ou sales, de meubles tachés et de problèmes occasionnels dans la salle de bains.

Avis de voyageur à ce sujet

10

Jerry

12 sept. 2024

·

A séjourné 2 nuits

This is our second stay at this property and really enjoy the location and convenience to the Abbey Gardens and town Centre shops. Rooms are clean and comfortable. Would highly recommend.

4

Christopher

13 mars 2023

·

A séjourné 1 nuit

The bars and restaurants are lovely, nicely decorated but the flooring around the hotel stairs and corridors is shabby and frayed. The bedroom fur note is tired, shabby carpets, a cracked toilet, scuffed walls and scruffy curtains. The blinds couldn’t have been cleaned for weeks! The rooms are in need of refurbishment. The main bars and restaurants are well decorated and great staff but the other areas let this hotel down.

10

mark

23 mars 2025

·

A séjourné 1 nuit

Very friendly staff, our room was spotless, excellent location. Nice breakfast. Will definitely be coming back.

4

Christine

16 févr. 2023

·

A séjourné 2 nuits

The property sits across from the lovely abbey garden. The location in the village is nice. There are cute tea mugs in the rooms. The porter was cheerful. The chips/fries were delicious. After that, there is nothing about this property I can get excited about. We checked out a night early because the room was so horrible. The clerk didn't seem to care or pay attention that we were leaving a night early. The hotel photographs online are very nice. However, we must have gotten a room they never bothered with, it was a total disappointment. The shades of purple, plastic fixtures were tacky and cheap. The couch was disgusting and stained. The carpet was threadbare. The walls were cracked and the wallpaper so filthy you could see where previous items had hung. There were no face cloths, the shower was either dirty or damaged and had the water pressure of a teaspoon. While the food was presented well, it was under seasoned. When we asked for ketchup we were brought a tablespoon's worth for the table. The hostess was a poor example of hospitable. We were sat at a table close to the exterior door that kept opening and closing. We asked to be sat at a different table at the far end of the dining room and were told we could only have that for 40 minutes. It was not reserved. The excuse given was that it might be used as part of a rally for possible guests. The lobby/restaurant/tea room area are all delightfully decorated but sadly a service and food let down.

10

Hayley

26 févr. 2024

·

A séjourné 1 nuit

Stayed here many times before & as usual very friendly staff & food in restaurant really good! Only had a basic room but was clean & comfortable.

10

Janis

12 oct. 2024

·

A séjourné 1 nuit

Excellent service. Staff couldn't do enough or be more polite. Good food. Clean and classy.

10

Claude

1 juin 2024

·

A séjourné 2 nuits

Friendly staff, very clean, location

6

Patricia

5 sept. 2024

·

A séjourné 1 nuit

We stayed in an angel classic room. After much excitement at staying at the Angel, at the price point they charge rooms I found the room to be uninspiring, tired and reminding me of a budget 1980’s hotel, no fridge, the bed was uncomfortable, the wall was damaged and left unrepaired. Overall very disappointed. We stayed in a hotel in Cambridge the night before, the price point was more than £60 less than the Angel with a city centre location, the bed was comfortable, the facilities great, ironing board, iron, fridge all included, decor of high standard. I guess I was swept away with their website pictures! The staff were friendly and helpful, the public areas are lovely, the location is perfect and parking a bonus, although charged for.

10

Lisa

18 janv. 2025

·

A séjourné 1 nuit

Beautiful decorated hotel. The staff were welcoming on arrival. We had lunch, dinner and breakfast there and each time, the food was lovely and staff were attentive. Reasonably priced as well. The room was clean and accommodating although very warm room!

8

Craig

5 déc. 2022

·

A séjourné 1 nuit

Overall the the stay was ok the staff where very friendly and helpful and parking was great. However was a little disappointed at the quality of the room for the cost per night expected a lot nicer room. Room looked dated the blind on the window was sun faded and the cupboard doors would not close correctly and the room furniture generally tired. Also when walking through the hotel found the carpets thread bare on stairs and around the lift area and in places the wall paper was coming off the walls not really what I would like to find in a expensive four star hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les expériences dans les chambres sont contrastées : certaines sont spacieuses et confortables, ou récemment rénovées, tandis que d'autres semblent datées ou basiques, avec un confort de lit variable, des températures chaudes ou étouffantes, du bruit et des équipements limités tels que des réfrigérateurs ou des miroirs.

Avis de voyageur à ce sujet

8

Barbara

7 juil. 2024

·

A séjourné 1 nuit

It was an amazingly large room lounge bedroom stunning bathroom and dressing room great view over the archway to the park

8

David

15 juil. 2024

·

A séjourné 3 nuits

Very nice hotel, central and couldn’t be better situated. The hotel combines an historic building with modern amenities. The dining room is excellent, worth booking dinner. Breakfast wasn’t bad but lacked panache. For a three night stay it got a bit repetitive. The bed was a bit soft and I don’t like rooms that have windows that cannot be opened, it made the room very stuffy. Bedside lights were hopeless for reading but looked beautiful…

8

Nick

15 déc. 2024

·

A séjourné 1 nuit

Excellent hotel in a great location. The only let down was the rock hard bed.

8

Patricia

28 août 2023

·

A séjourné 1 nuit

Room luxurious and spacious but no dressing table with mirror for make up / hair styling. No full length mirror. No shelf in the bathroom near the washbasin to perch a toilet bag. Lovely comfortable bed though!

4

Bryan

1 sept. 2024

·

A séjourné 1 nuit

The interiors of the bedrooms are hugely outdated and in dire need of remodelling. Extraordinarily beautiful building with premier inn bedrooms. Bar quite cool and lovely staff everywhere but the room hugely let the place down.

10

Tony

25 oct. 2025

·

A séjourné 1 nuit

Lovely hotel great location. I paid for an upgrade to a splendid room and it was well worth it the room was amazing. Staff were very friendly and helpful would definitely recommend this hotel.

6

Patricia

5 sept. 2024

·

A séjourné 1 nuit

We stayed in an angel classic room. After much excitement at staying at the Angel, at the price point they charge rooms I found the room to be uninspiring, tired and reminding me of a budget 1980’s hotel, no fridge, the bed was uncomfortable, the wall was damaged and left unrepaired. Overall very disappointed. We stayed in a hotel in Cambridge the night before, the price point was more than £60 less than the Angel with a city centre location, the bed was comfortable, the facilities great, ironing board, iron, fridge all included, decor of high standard. I guess I was swept away with their website pictures! The staff were friendly and helpful, the public areas are lovely, the location is perfect and parking a bonus, although charged for.

6

Nekisha

12 nov. 2023

·

A séjourné 2 nuits

The room was on the first floor which made it extremely noisy

10

Karl

7 août 2023

·

A séjourné 1 nuit

It was a very busy weekend at the hotel and they appeared to have guests staying who were attending at least two weddings! Despite this service was great from the reception and concierge. The room was lovely and had recently been refurbished to a very good standard. The only slight negative was that despite three of us talking to restaurant staff about arranging a table for 9 for breakfast, this wasn’t arranged and we ended up sitting in the lounge rather than the restaurant, but at least we were all able to sit together. The breakfast was a little inconsistent, plates had items missing, but all corrected quickly. This was probably due to a full hotel and most guests having a late breakfast after a night of celebrating. Fabio was the star of the stay !

8

Fiona

24 févr. 2024

·

A séjourné 2 nuits

Perfect location as you can walk to everywhere so no need to use a car. The hotel is a lovely old historic building, the rooms are fairly well appointed, but a little dated, a coat of paint wouldn’t go amiss. Quite expensive considering the condition, but the location makes up for it. For the price it would be nice to have breakfast included

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa convivialité, son attention et son professionnalisme à la réception, au bar, au restaurant et au service de voiturier, bien que quelques commentaires fassent état d'erreurs administratives ou d'un manque de chaleur et de difficultés de coordination au petit-déjeuner en période de forte affluence.

Avis de voyageur à ce sujet

10

Imogen

7 mai 2025

·

A séjourné 1 nuit

A lovely hotel right in the heart of the town. Very good customer service. Be warned that there are steps throughout the building which made it tricky for our aged parents however we managed to change their room to one without steps to the bathroom with no fuss. Bar service was excellent, we didn't get to down there but the food looked great.

10

Kate

22 déc. 2025

·

A séjourné 1 nuit

Thanks to all the wonderful staff who made our stay truly amazing, from check in all the way to checking out. Warm and friendly, polite and efficient. We will be back

8

Sean

10 mars 2024

·

A séjourné 1 nuit

Reception were not on top of things. I made a booking of two rooms and used my credit card as a guarantee. I informed the lady at the reception that only one room should be booked on my card and so did my colleague. However, they still charged both rooms to my credit card!

10

Benjamin

14 sept. 2025

·

A séjourné 1 nuit

Welcoming and friendly. Here for our sons wedding. Excellent food, with great attentive service, and staff. We had a perfect day. Thanks to everyone

10

Stephanie

17 mai 2024

·

A séjourné 1 nuit

We always enjoy our time at the Angel hotel; the staff are top notch and the bar and restaurant high quality. We particularly appreciate the valet parking which makes the experience feel 5*.

10

Diana

6 mai 2024

·

A séjourné 1 nuit

This was my third stay at The Angel....love the hotel and the position is great. With the free parking and being in centre of town it is perfect. Love the shops nearby too but a special shout out goes to Steve the incredible cheerful concierge who went out of his way to help and seemed to be juggling several things at once incredibly effectively. It was a Bank Holiday weekend and so the hotel was very busy.

10

Tarikul

21 avr. 2025

·

A séjourné 4 nuits

From the gorgeous hotel exterior as you walk up to it, to the incredible interior, wonderful staff and beautiful room...where to start! The hotel itself was incredible wherever you went, with fantastically friendly and attentive staff everywhere you looked! The Eaterie restaurant, the bar, lounge and even The Vaults for a brilliant Sunday Lunch were terrific as well. To top it all off, the room was absolutely perfect as well! It is a very easy decision where to stay when we come back to Bury St Edmunds, and it is right back at The Angel Hotel every single time! Stunningly brilliant stay!

10

Michael

29 sept. 2024

·

A séjourné 3 nuits

The staff were fantastic they couldn’t do more for you.

10

Tony

25 oct. 2025

·

A séjourné 1 nuit

Lovely hotel great location. I paid for an upgrade to a splendid room and it was well worth it the room was amazing. Staff were very friendly and helpful would definitely recommend this hotel.

10

Patirck

2 mars 2025

·

A séjourné 1 nuit

Fabulous service the moment we got there. Attentive staff, lovely surroundings, and atmosphere.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement central pour les Abbey Gardens, les boutiques et les sites touristiques, la plupart des attractions étant accessibles à pied.

Avis de voyageur à ce sujet

8

Linda

30 mai 2023

·

A séjourné 1 nuit

A lovely hotel in a really central location for exploring the delights of Bury St Edmunds. Within easy walking distance of historial attractions, shopping and multiple dining options.

10

Imogen

7 mai 2025

·

A séjourné 1 nuit

A lovely hotel right in the heart of the town. Very good customer service. Be warned that there are steps throughout the building which made it tricky for our aged parents however we managed to change their room to one without steps to the bathroom with no fuss. Bar service was excellent, we didn't get to down there but the food looked great.

10

Jerry

12 sept. 2024

·

A séjourné 2 nuits

This is our second stay at this property and really enjoy the location and convenience to the Abbey Gardens and town Centre shops. Rooms are clean and comfortable. Would highly recommend.

10

Jayson

29 juil. 2024

·

A séjourné 2 nuits

Excellent location

10

Raymond

21 oct. 2024

·

A séjourné 1 nuit

Very friendly and courteous staff. Quiet room. Central location.

10

Anne Tansi

8 sept. 2024

·

A séjourné 2 nuits

They handle the challenges of limited parking very well. Charming and v helpful and responsive staff. Fantastic breakfasts, lots to do within hotel and nearby. Great location. Will go again!

10

mark

23 mars 2025

·

A séjourné 1 nuit

Very friendly staff, our room was spotless, excellent location. Nice breakfast. Will definitely be coming back.

10

jasdeep

21 nov. 2024

·

A séjourné 1 nuit

great location

10

Tony

25 oct. 2025

·

A séjourné 1 nuit

Lovely hotel great location. I paid for an upgrade to a splendid room and it was well worth it the room was amazing. Staff were very friendly and helpful would definitely recommend this hotel.

10

Dina

7 mai 2023

·

A séjourné 3 nuits

We loved the charm of the property. Our room was generous and large. The property was so close to the Abbey ruins and walkable shopping and eateries.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La nourriture servie à l'Eaterie, au bar et au salon est fréquemment saluée pour sa qualité et son appréciation. Le petit-déjeuner suscite parfois des critiques en raison de son incohérence (œufs, bacon, articles manquants) et la coordination des sièges peut être compromise aux heures de pointe.

Avis de voyageur à ce sujet

8

Samuel

12 mai 2023

·

A séjourné 1 nuit

Lovely place to stay. But they really need to work on there breakfasts. The chef doesn't know how to cook poached eggs or even scrambled eggs . Both of us had the full English and both were very satisfactory. Other than that it was a lovely place to stay and maybe most of the menu was great.

8

David

15 juil. 2024

·

A séjourné 3 nuits

Very nice hotel, central and couldn’t be better situated. The hotel combines an historic building with modern amenities. The dining room is excellent, worth booking dinner. Breakfast wasn’t bad but lacked panache. For a three night stay it got a bit repetitive. The bed was a bit soft and I don’t like rooms that have windows that cannot be opened, it made the room very stuffy. Bedside lights were hopeless for reading but looked beautiful…

10

Benjamin

14 sept. 2025

·

A séjourné 1 nuit

Welcoming and friendly. Here for our sons wedding. Excellent food, with great attentive service, and staff. We had a perfect day. Thanks to everyone

10

John

1 déc. 2025

·

A séjourné 1 nuit

Lovely room,great staff,we love staying at the Angel in beautiful Bury St. Edmunds!! Food fantastic as well!!

10

Anne Tansi

8 sept. 2024

·

A séjourné 2 nuits

They handle the challenges of limited parking very well. Charming and v helpful and responsive staff. Fantastic breakfasts, lots to do within hotel and nearby. Great location. Will go again!

10

Tarikul

21 avr. 2025

·

A séjourné 4 nuits

From the gorgeous hotel exterior as you walk up to it, to the incredible interior, wonderful staff and beautiful room...where to start! The hotel itself was incredible wherever you went, with fantastically friendly and attentive staff everywhere you looked! The Eaterie restaurant, the bar, lounge and even The Vaults for a brilliant Sunday Lunch were terrific as well. To top it all off, the room was absolutely perfect as well! It is a very easy decision where to stay when we come back to Bury St Edmunds, and it is right back at The Angel Hotel every single time! Stunningly brilliant stay!

10

Janis

12 oct. 2024

·

A séjourné 1 nuit

Excellent service. Staff couldn't do enough or be more polite. Good food. Clean and classy.

10

Lisa

18 janv. 2025

·

A séjourné 1 nuit

Beautiful decorated hotel. The staff were welcoming on arrival. We had lunch, dinner and breakfast there and each time, the food was lovely and staff were attentive. Reasonably priced as well. The room was clean and accommodating although very warm room!

10

Kaye

30 mai 2025

·

A séjourné 1 nuit

Lovely stay for friends wedding. Food was great and staff friendly and helpful. Very comfortable surroundings in lounge area and bar/restaurant. Will definitely stay again.

10

Karl

7 août 2023

·

A séjourné 1 nuit

It was a very busy weekend at the hotel and they appeared to have guests staying who were attending at least two weddings! Despite this service was great from the reception and concierge. The room was lovely and had recently been refurbished to a very good standard. The only slight negative was that despite three of us talking to restaurant staff about arranging a table for 9 for breakfast, this wasn’t arranged and we ended up sitting in the lounge rather than the restaurant, but at least we were all able to sit together. The breakfast was a little inconsistent, plates had items missing, but all corrected quickly. This was probably due to a full hotel and most guests having a late breakfast after a night of celebrating. Fabio was the star of the stay !

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	203 $US
février	207 $US
mars	215 $US
avril	214 $US
mai	253 $US
juin	247 $US
juillet	250 $US
août	232 $US
septembre	245 $US
octobre	231 $US
novembre	223 $US
décembre	233 $US

di	lu	ma	me	je	ve	sa
1 $205	2 $258	3	4	5 $206	6 $222	7 $239
8 $206	9 $204	10	11	12 $209	13 $223	14 $256
15 $222	16 $222	17	18	19 $222	20 $255	21 $255
22 $225	23 $223	24	25	26 $222	27 $237	28 $330
29 $222	30 $225

Angel Hotel

Prix pour Angel Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Classic Rooms

Splendid Rooms

Signature Superior Rooms

Signature Ivy Superior Rooms

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $209	23 $206	24 $258
25 $205	26 $206	27	28	29 $205	30 $225	31 $220