Meliá Jardines del Teide - Adults Only
$442
/ night
Avg. for November
Prices for Meliá Jardines del Teide - Adults Only
Select dates to see prices and availability
$442
/ night
Avg. for November
Monthly average prices
Nightly prices at Meliá Jardines del Teide - Adults Only average $237 in June, the cheapest month, and $470 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $470 |
| February | $466 |
| March | $425 |
| April | $291 |
| May | $245 |
| June | $237 |
| July | $242 |
| August | $307 |
| September | $245 |
| October | $373 |
| November | $442 |
| December | $466 |
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Nov · $442
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Most expensive: January (~$470)
Cheapest: June (~$237)
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and lifeguards on s...
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and lifeguards on site. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Dining
Enjoy international cuisine at Pico Negro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with single sofa beds. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.
Location
With a stay at Melia Jardines del Teide - Adults Only in Adeje (Costa Adeje), you'll be within a 5-minute drive of Fañabé Beach and El Duque Beach. This luxury hotel is 4.5 mi (7.2 km) from Siam Park and 5.1 mi (8.2 km) from Playa de las Américas.
What's nearby
The Duke Shops(0.5 miles)
Spa Vitanova(0.5 miles)
Plaza del Duque Shopping Center(0.6 miles)
El Beril(0.6 miles)
El Duque Beach(0.7 miles)
Fañabé Beach(0.9 miles)
Tenerife Beaches(0.9 miles)
Megabowl(1 miles)
Gran Sur Shopping Center(1.2 miles)
Playa de la Enramada(1.2 miles)
La Pinta Beach(1.5 miles)
Playa Puerto Colón(1.5 miles)
Playa La Caleta(1.6 miles)
Tenerife Nautical Center(1.6 miles)
Tenerife Top Training(1.7 miles)
Tenerife South Airport (TFS)(13.8 miles)
La Gomera (GMZ)(52.6 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Location
Urbanización Mirador del Duque, El Duque, Adeje, Canary Islands, Spain
The Duke Shops (0.5 miles)
Spa Vitanova (0.5 miles)
Plaza del Duque Shopping Center (0.6 miles)
El Beril (0.6 miles)
El Duque Beach (0.7 miles)
Fañabé Beach (0.9 miles)
Room options
6
Junior Suite, Ocean View (The Level, with Solarium)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
534 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
5
the Level, Junior Suite
Room details
2 Twin Beds
1 King Bed
Sleeps 3
474 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
7
Melia Room, Double Room
Room details
2 Twin Beds
1 King Bed
Sleeps 3
463 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
5
Suite, Ocean View (The Level, with Whirpool)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
1067 ft²
BalconyAir ConditioningWi-Fi (Free)Shared BathroomOutdoor Private Spa TubPrivate Spa Tub
6
Suite, Ocean View
Room details
1 Full Bed
Sleeps 3
592 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
6
Suite, Ocean View (The Level Master)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
936 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
the Level, Suite, Ocean View
Room details
1 King Bed
2 Twin Beds
Sleeps 3
592 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
6
Junior Suite
Room details
1 King Bed
2 Twin Beds
Sleeps 3
474 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Junior Suite, Ocean View
Room details
1 King Bed
2 Twin Beds
Sleeps 3
549 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
6
the Level, Junior Suite, Ocean View
Room details
1 King Bed
2 Twin Beds
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
4
the Level Premium Ocean View
Room details
1 King Bed
2 Twin Beds
Sleeps 3
640 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
6
the Level, Junior Suite, Pool Access
Room details
1 King Bed
2 Twin Beds
Sleeps 3
463 ft²
BalconyAir ConditioningWi-Fi (Free)Shared Bathroom
Guest reviews of Meliá Jardines del Teide - Adults Only
8.6
Fabulous
Based on 714 verified reviews
Who stays here?
Business
1%
Couple
48%
Family
40%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Melia Jardines del Teide - Adults Only, guests often praise the friendly staff, tranquil adults‑only vibe, panoramic sea views, large pools and generally strong breakfasts, while noting the hillside setting makes walks to and from the beach longer.
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What guests think
At Melia Jardines del Teide - Adults Only, guests often praise the friendly staff, tranquil adults‑only vibe, panoramic sea views, large pools and generally strong breakfasts, while noting the hillside setting makes walks to and from the beach longer.
Rooms are mostly spacious and comfortable with appealing sea or pool views, though some felt dated, noisy, or faced less attractive outlooks. Service is warmly regarded yet inconsistent, and dining beyond breakfast draws mixed feedback, including slow or disorganized service and limited vegetarian choice. Expect a quiet, view‑focused stay with strong relaxation, tempered by some service and dining variability.
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AI-generated summary based on recent guest reviews
Facilities
Large multi-level resort with big pools (including an exclusive Level area), well-kept grounds, a decent gym, and regular evening entertainment. Some guests note many steps and indirect access between levels.
Related guest reviews
10
Doris
Jul 5, 2025
·
Stayed 3 nights
Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.
Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.
10
Elsa
May 1, 2025
·
Stayed 7 nights
This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.
This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.
8
Christopher
Mar 3, 2025
·
Stayed 7 nights
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
10
Luis Sanchez
Sep 16, 2025
·
Stayed 6 nights
Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.
Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.
10
José Luis
Jul 14, 2024
·
Stayed 2 nights
Beautiful landscaping, pools, terraces.
Beautiful landscaping, pools, terraces.
8
Jerome
Jun 1, 2024
·
Stayed 7 nights
Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.
Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.
10
Jane
Nov 8, 2024
·
Stayed 3 nights
It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.
It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.
10
Glen Tod
Jul 24, 2025
·
Stayed 6 nights
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
10
Elizabeth Margaret
Jun 10, 2024
·
Stayed 8 nights
Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area
Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area
10
Andrew David
May 22, 2025
·
Stayed 5 nights
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: while many describe spotless spaces, others report poorly cleaned floors or dishes and maintenance issues like leaks or worn fixtures. Towel changes or housekeeping sometimes required follow-up.
Related guest reviews
10
Doris
Jul 5, 2025
·
Stayed 3 nights
Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.
Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.
10
Iain
Oct 30, 2023
·
Stayed 6 nights
The hotel experience surpassed our expectations. Great hospitality, superb housekeeping.
The hotel experience surpassed our expectations. Great hospitality, superb housekeeping.
8
Grako
Mar 26, 2024
·
Stayed 5 nights
Hotel was good, we had some noise in our room cause we were under the buffet restauran but nothing crazy. Food at buffet specially breakfast can be boring, they have other restaurants in property but also the beach and other venues are within short walk distance. We went for lunch in the restaurant near the pool at the bottom level, food was good unfortunately I catch a food poison all evening and night, will be good to improve the cleanness and supervision of the restaurants, aswell many "clean" plates at buffet area were not so clean. You have the piles of plates to grab under the food areas but they were no clean all the time, besides that property is quiet and pretty
Hotel was good, we had some noise in our room cause we were under the buffet restauran but nothing crazy. Food at buffet specially breakfast can be boring, they have other restaurants in property but also the beach and other venues are within short walk distance. We went for lunch in the restaurant near the pool at the bottom level, food was good unfortunately I catch a food poison all evening and night, will be good to improve the cleanness and supervision of the restaurants, aswell many "clean" plates at buffet area were not so clean. You have the piles of plates to grab under the food areas but they were no clean all the time, besides that property is quiet and pretty
8
Malina
May 5, 2025
·
Stayed 7 nights
- Schönes großes Zimmer (Junior Suite), große eigene Terrasse, schöner Poolbereich, sehr freundliche Poolbar - leider nur oberflächlich sauber, in den Ecken ist es wirklich dreckig (Bsp. im Bad hinter der Tür und die gesamte Tür) - Service ist sehr sehr langsam und auf keinen Fall 5 Sterne (roomservice kann man zeitlich wirklich vergessen - dauert Stunden, auch bei Mehrfach-Anrufen), viele Mitarbeiter sind nicht aufmerksam - das Frühstück ist lecker und facettenreich, das Personal wirkt oftmals unterbesetzt und etwas unstrukturiert (Bestellungen werden auf den falschen Tisch geschrieben und kommen nicht an, ohne Nachfrage kommt tlw. nach 20-25 min. erst Service etc.) - die Umgebung ist eher laut
- Schönes großes Zimmer (Junior Suite), große eigene Terrasse, schöner Poolbereich, sehr freundliche Poolbar - leider nur oberflächlich sauber, in den Ecken ist es wirklich dreckig (Bsp. im Bad hinter der Tür und die gesamte Tür) - Service ist sehr sehr langsam und auf keinen Fall 5 Sterne (roomservice kann man zeitlich wirklich vergessen - dauert Stunden, auch bei Mehrfach-Anrufen), viele Mitarbeiter sind nicht aufmerksam - das Frühstück ist lecker und facettenreich, das Personal wirkt oftmals unterbesetzt und etwas unstrukturiert (Bestellungen werden auf den falschen Tisch geschrieben und kommen nicht an, ohne Nachfrage kommt tlw. nach 20-25 min. erst Service etc.) - die Umgebung ist eher laut
10
Christopher
Dec 14, 2024
·
Stayed 6 nights
Beautiful hotel with excellent service. From check in to check out the staff were friendly and attentive. Hotel is spotlessly clean. Worth upgrading to The Level if you can. Would recommend and would stay again
Beautiful hotel with excellent service. From check in to check out the staff were friendly and attentive. Hotel is spotlessly clean. Worth upgrading to The Level if you can. Would recommend and would stay again
8
Jerome
Jun 1, 2024
·
Stayed 7 nights
Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.
Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.
6
Keith
Nov 23, 2023
·
Stayed 7 nights
Overal we had a nice time and this hotel does not need to do much to sort itself out. I attach photos which relates to two points. Extra towels needed just to soak up a water leak from the shower. Everytime we showered it leaked out of the base Other photo relates to the furniture which was the maindesk unit within the room. You can see rather than renewing it upon the refurb it has been botched up and touched in with paint (badly) . We also had curtains which would not close and he had maintenance out for all of this We also paid extra for the premium LEVEL service. One of the benefits here is complimentary snacks/nibbles/ wine/sparkling fizz. Unfortunately the quality of this was just poor, constantly asking for more glasses. To be fair the staff were rushed off their feet so I dont blame them it can only be the management not staffing it correctly. I would prefer reduced timings for snacks but better and fresher snacks being delivered. 5pm -6pm they enhance the drink selection to include items such as Gin. That then drives a behaviour of many people scrambling for the enhanced items which then very quickly runs out and then you are waiting for glasses or wine to come out. One day I had to wait 10 mins for ice. Small things as my title suggests and easily fixed. LEVEL breakfast was poor. The LEVEL also requires you to wear one of these wrist bands which I do not like. Entertainment was good. I did discuss all of this and I believe much is acknoledged so we will see...
Overal we had a nice time and this hotel does not need to do much to sort itself out. I attach photos which relates to two points. Extra towels needed just to soak up a water leak from the shower. Everytime we showered it leaked out of the base Other photo relates to the furniture which was the maindesk unit within the room. You can see rather than renewing it upon the refurb it has been botched up and touched in with paint (badly) . We also had curtains which would not close and he had maintenance out for all of this We also paid extra for the premium LEVEL service. One of the benefits here is complimentary snacks/nibbles/ wine/sparkling fizz. Unfortunately the quality of this was just poor, constantly asking for more glasses. To be fair the staff were rushed off their feet so I dont blame them it can only be the management not staffing it correctly. I would prefer reduced timings for snacks but better and fresher snacks being delivered. 5pm -6pm they enhance the drink selection to include items such as Gin. That then drives a behaviour of many people scrambling for the enhanced items which then very quickly runs out and then you are waiting for glasses or wine to come out. One day I had to wait 10 mins for ice. Small things as my title suggests and easily fixed. LEVEL breakfast was poor. The LEVEL also requires you to wear one of these wrist bands which I do not like. Entertainment was good. I did discuss all of this and I believe much is acknoledged so we will see...
10
Andrew David
May 22, 2025
·
Stayed 5 nights
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
6
Hannah Zoe Christina
Sep 7, 2025
·
Stayed 14 nights
Es gab viele gute Aspekte, insbesondere The Level Upgrade, das Frühstück dort, die Snacks und Drinks sowie insgesamt leckeres Abendessen. Gleichzeitig aber auch einige Schwächen bei Sauberkeit, Service und Abwechslung. Wer bereits echten 5*-Standard erlebt hat, wird hier merken: dieses Niveau wird nicht erreicht oder nur in Ansätzen.
Es gab viele gute Aspekte, insbesondere The Level Upgrade, das Frühstück dort, die Snacks und Drinks sowie insgesamt leckeres Abendessen. Gleichzeitig aber auch einige Schwächen bei Sauberkeit, Service und Abwechslung. Wer bereits echten 5*-Standard erlebt hat, wird hier merken: dieses Niveau wird nicht erreicht oder nur in Ansätzen.
8
H
Jan 29, 2025
·
Stayed 4 nights
Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.
Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are mostly spacious and comfortable with balconies and attractive sea or pool views. A minority found them dated or noisy, with some facing car parks or having uncomfortable beds.
Related guest reviews
8
Julia Lisa
May 31, 2025
·
Stayed 7 nights
Lovely room, staff great , and evening entertainment enjoyable. However , still water only provided upon arrival, disappointing considering 5* hotel. Long walk/taxi/shuttle to beach.
Lovely room, staff great , and evening entertainment enjoyable. However , still water only provided upon arrival, disappointing considering 5* hotel. Long walk/taxi/shuttle to beach.
10
David
Sep 7, 2024
·
Stayed 7 nights
Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.
Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.
10
Amilcar
Sep 12, 2025
·
Stayed 4 nights
Wat een geweldige accommodatie met betrokken personeel! Wij hebben heerlijk geslapen in een prachtige kamer (814) met een mega bed en geweldig uitzicht. De service was top en het eten lekker! Ik heb nu al zin om terug te komen 🙏
Wat een geweldige accommodatie met betrokken personeel! Wij hebben heerlijk geslapen in een prachtige kamer (814) met een mega bed en geweldig uitzicht. De service was top en het eten lekker! Ik heb nu al zin om terug te komen 🙏
10
adam
Dec 30, 2024
·
Stayed 9 nights
property has a fantastic View and is close to one of the best beaches on the island we stayed in a suite room 813 one of the best views on the property and maybe the entire Island
property has a fantastic View and is close to one of the best beaches on the island we stayed in a suite room 813 one of the best views on the property and maybe the entire Island
10
Jane
Nov 8, 2024
·
Stayed 3 nights
It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.
It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.
10
Glen Tod
Jul 24, 2025
·
Stayed 6 nights
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
6
Susan Heather
Feb 21, 2025
·
Stayed 4 nights
Looking bit tired now - public areas good and staff so friendly - breakfast not a 5star spread :( Room disappointing as so noisy and bed really uncomfortable.
Looking bit tired now - public areas good and staff so friendly - breakfast not a 5star spread :( Room disappointing as so noisy and bed really uncomfortable.
8
Sian
Jun 1, 2025
·
Stayed 7 nights
Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel
Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel
10
Andrew David
May 22, 2025
·
Stayed 5 nights
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
6
gagandeep
Sep 6, 2024
·
Stayed 5 nights
Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement
Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, but overall service can be inconsistent—slow or disorganized in restaurants and bars, frustrations around The Level rules/replenishment, and uneven housekeeping or room service. A few report rigid policies for cancellations or post-checkout access.
Related guest reviews
10
Elsa
May 1, 2025
·
Stayed 7 nights
This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.
This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.
8
Christopher
Mar 3, 2025
·
Stayed 7 nights
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
6
Scott
Nov 12, 2023
·
Stayed 7 nights
A great week in a lovely hotel ruined by a crazy Management decision. Was thoroughly enjoying our stay until we checked out and then were refused entry to lunch while we waited for our transfer. It's a given with an inclusive stay that you can use the facilities until you leave. We are small eaters and also ate outside of the hotel during our stay. I don't book a stay in a 5 star hotel and expect to be embarrassed, hungry and treated like trash the second I hand my room key in. Ridiculous and petty decision by the Management team which has ensured that I will never use a Melia hotel again. No reflection on the hard working staff.
A great week in a lovely hotel ruined by a crazy Management decision. Was thoroughly enjoying our stay until we checked out and then were refused entry to lunch while we waited for our transfer. It's a given with an inclusive stay that you can use the facilities until you leave. We are small eaters and also ate outside of the hotel during our stay. I don't book a stay in a 5 star hotel and expect to be embarrassed, hungry and treated like trash the second I hand my room key in. Ridiculous and petty decision by the Management team which has ensured that I will never use a Melia hotel again. No reflection on the hard working staff.
10
Lee Robert
May 4, 2024
·
Stayed 9 nights
Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.
Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.
2
Ginette
Jul 12, 2025
·
Stayed 7 nights
Our flight out was cancelled and we couldn't get another for three days so had to cancel our trip. Hotel would not make any concession and refused to refund even a small part of the amount paid for 7 days half board.
Our flight out was cancelled and we couldn't get another for three days so had to cancel our trip. Hotel would not make any concession and refused to refund even a small part of the amount paid for 7 days half board.
10
CATHERINE
Sep 26, 2025
·
Stayed 6 nights
A very lovely hotel and blissfully quiet. All the staff we met were helpful and friendly and made the atmosphere very warm. We would love to stay here again.
A very lovely hotel and blissfully quiet. All the staff we met were helpful and friendly and made the atmosphere very warm. We would love to stay here again.
4
Paul
Jan 28, 2025
·
Stayed 10 nights
For the money we paid which was 4k gbp, it ended up being a below average bed and breakfast. The food was like canteen food in the buffet, the service of the bar staff was poor and slightly rude, for instance the slow particular arrangement of the glasses while a que of guests were waiting for a drink. We stayed on The Level, which was supposedly a more personal service like poolside service and drink service to your patio, we got offered one drink away from the bar in ten days. House keeping was very hit and miss, maybe twice properly in ten days, the towels were very threadbare. The Level breakfast which was all we had included for what we paid had a la carte meals unavailable due to a lack of cream cheese. The meals we did pay for were average if that, we ate off most nights. All in all no value for the money.
For the money we paid which was 4k gbp, it ended up being a below average bed and breakfast. The food was like canteen food in the buffet, the service of the bar staff was poor and slightly rude, for instance the slow particular arrangement of the glasses while a que of guests were waiting for a drink. We stayed on The Level, which was supposedly a more personal service like poolside service and drink service to your patio, we got offered one drink away from the bar in ten days. House keeping was very hit and miss, maybe twice properly in ten days, the towels were very threadbare. The Level breakfast which was all we had included for what we paid had a la carte meals unavailable due to a lack of cream cheese. The meals we did pay for were average if that, we ate off most nights. All in all no value for the money.
2
Heinrich
Dec 22, 2024
·
Stayed 4 nights
We are having a family medical emergency, my mother in law was hospitalized and were told she probably have days left. This hotel was not willing to cancel or even give travel credit, we lost everything that we had paid
We are having a family medical emergency, my mother in law was hospitalized and were told she probably have days left. This hotel was not willing to cancel or even give travel credit, we lost everything that we had paid
6
Alyson
Apr 11, 2025
·
Stayed 4 nights
I liked the reception area and the first impression. The staff generally were very nice and attentive. A couple of staff members could have been more helpful. We resented being ‘told off’ by staff members for sitting in the weong place around the Level pool, for removing the Level refreshments out of the Level area when we were told by reception staff that we could take plastic cups from the pool area and go get a drink from the Level to take back with us. The rules were inonsistent and made no sense some of the time as its all the same hotel so why make it difficult for guests! The refreshments at the Level snacks buffet were not replenished quickly enough and when the milk ran out and I asked for it to be refilled, the member of staff who was restocking the fridge of cold drinks, told me she would finish stocking the fridge and then would get the milk. So she left me standing for quite some time and expected me to wait until she finished. This was not good customer relations. It would have taken her no time to just go grab some milk and then continue with fridge!!!
I liked the reception area and the first impression. The staff generally were very nice and attentive. A couple of staff members could have been more helpful. We resented being ‘told off’ by staff members for sitting in the weong place around the Level pool, for removing the Level refreshments out of the Level area when we were told by reception staff that we could take plastic cups from the pool area and go get a drink from the Level to take back with us. The rules were inonsistent and made no sense some of the time as its all the same hotel so why make it difficult for guests! The refreshments at the Level snacks buffet were not replenished quickly enough and when the milk ran out and I asked for it to be refilled, the member of staff who was restocking the fridge of cold drinks, told me she would finish stocking the fridge and then would get the milk. So she left me standing for quite some time and expected me to wait until she finished. This was not good customer relations. It would have taken her no time to just go grab some milk and then continue with fridge!!!
10
christopher
Jun 10, 2025
·
Stayed 7 nights
Excellent room's very clean .staff was amazing. Especially Leila, Helena,Patricia,Patrick,Giovanni,Ari Made us feel so welcome. We would definitely come back and recommend this hotel to our friends and family
Excellent room's very clean .staff was amazing. Especially Leila, Helena,Patricia,Patrick,Giovanni,Ari Made us feel so welcome. We would definitely come back and recommend this hotel to our friends and family
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AI-generated summary based on recent guest reviews
Location
Elevated hillside setting offers wide views and a quiet atmosphere, with shops and restaurants within walking distance. Reaching the beach usually means a longer walk with an uphill return, and shuttle availability is limited.
Related guest reviews
8
ATHANASIOS
Jul 26, 2024
·
Stayed 7 nights
Staff were excellent, facilities were great , location of hotel though making it difficult to walk the area due to steep roads.
Staff were excellent, facilities were great , location of hotel though making it difficult to walk the area due to steep roads.
10
Luis Sanchez
Sep 16, 2025
·
Stayed 6 nights
Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.
Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.
8
Franck Robert
Jun 20, 2024
·
Stayed 7 nights
Attention l'hôtel est assez retiré du centre
Attention l'hôtel est assez retiré du centre
10
David
Sep 7, 2024
·
Stayed 7 nights
Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.
Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.
8
Alexander
May 31, 2024
·
Stayed 14 nights
Alles in allem schönes Hotel, Kleinigkeiten verbesserbar (z.B. Poolbar, Service). Eher gute 4 als 5 Sterne. Nähe zum Strand, Einkaufsmöglichkeiten und Bushaltestelle gut (wenn man gut zu Fuß ist).
Alles in allem schönes Hotel, Kleinigkeiten verbesserbar (z.B. Poolbar, Service). Eher gute 4 als 5 Sterne. Nähe zum Strand, Einkaufsmöglichkeiten und Bushaltestelle gut (wenn man gut zu Fuß ist).
10
Stephen John
Jun 29, 2024
·
Stayed 8 nights
Excellent hotel with friendly staff and good food. Elevated location giving wide ranging views. Quiet location away from the front which suited us.
Excellent hotel with friendly staff and good food. Elevated location giving wide ranging views. Quiet location away from the front which suited us.
10
Glen Tod
Jul 24, 2025
·
Stayed 6 nights
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
10
Elizabeth Margaret
Jun 10, 2024
·
Stayed 8 nights
Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area
Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area
8
Sian
Jun 1, 2025
·
Stayed 7 nights
Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel
Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel
10
Heidi
Sep 23, 2024
·
Stayed 5 nights
The hotel has a very luxurious feel to it, set over multiple levels with lots of greenery and views out to the sea. The staff are all friendly and helpful and can't do enough to make your stay as good as possible. The hotel is well located with a short walk to restaurants and shops, although it is located on a hill so it is a little challenging to walk back to after a visit to the shops! Overall, a great stay and would happily return!
The hotel has a very luxurious feel to it, set over multiple levels with lots of greenery and views out to the sea. The staff are all friendly and helpful and can't do enough to make your stay as good as possible. The hotel is well located with a short walk to restaurants and shops, although it is located on a hill so it is a little challenging to walk back to after a visit to the shops! Overall, a great stay and would happily return!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised, but dinners and à la carte options get mixed reviews for repetition, limited vegetarian choices, and slow service. All-inclusive is valued by some, while drinks feel expensive otherwise.
Related guest reviews
8
Peter Robert
Nov 14, 2025
·
Stayed 6 nights
Great location, staff good. Mosaico restaurant poor and expensive.
Great location, staff good. Mosaico restaurant poor and expensive.
8
Christopher
Mar 3, 2025
·
Stayed 7 nights
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.
10
James
Jul 14, 2024
·
Stayed 8 nights
The food was amazing!
The food was amazing!
10
Kate Elizabeth
Aug 21, 2024
·
Stayed 5 nights
The staff are fabulous. All very friendly and can’t do enough to help you. Staying All Inclusive was fantastic value, the mini bar in the room was restocked daily for free- fabulous service. The food was excellent and the choice available was too! Highly recommend.
The staff are fabulous. All very friendly and can’t do enough to help you. Staying All Inclusive was fantastic value, the mini bar in the room was restocked daily for free- fabulous service. The food was excellent and the choice available was too! Highly recommend.
10
Lee Robert
May 4, 2024
·
Stayed 9 nights
Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.
Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.
10
Glen Tod
Jul 24, 2025
·
Stayed 6 nights
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.
10
Steve
May 17, 2024
·
Stayed 7 nights
Amazing views , amazing breakfast but alcoholic beverages were very expensive if you were not all inclusive
Amazing views , amazing breakfast but alcoholic beverages were very expensive if you were not all inclusive
10
Andrew David
May 22, 2025
·
Stayed 5 nights
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!
6
gagandeep
Sep 6, 2024
·
Stayed 5 nights
Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement
Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement
8
H
Jan 29, 2025
·
Stayed 4 nights
Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.
Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.
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AI-generated summary based on recent guest reviews
4
shirley
2 weeks ago
·
Stayed 2 nights
We had high expectations for this stay. We have visited Costa Adeje many times but this hotel was a huge disappointment. Firstly the room... do they assign the worst to bookings that aren't direct? Whether that's true or not, it felt like it. We had a junior suite - 232. it was spacious but so dark that you needed the light on during every waking hour. The outside space had a view of metal fencing and overland piping and was equally dark. Then there's the large bathroom window which faces into the main room. It has a blind so you can bathe or shower in private, but it's not blackout. So if your partner goes to the bathroom during the night the bedroom is flooded with light. I'm presuming this is a standard feature of all their junior suites. Then there's the location of the hotel itself. It doesn't have access onto the promenade like so many other of the top end Costa Adeje hotels, it's on the hillside. A 15 minute walk down the hill which is actually fine, but coming back it's hard work up the steep slope in the heat and that's even entering through the lower exit by the swimming pool. Finally, to add insult to injury, we arrived late morning and had advised this in advance yet they still made us wait until the official check in time of 4pm before letting us into the room. Never ever again. Couldn't wait to leave after 2 nights.
We had high expectations for this stay. We have visited Costa Adeje many times but this hotel was a huge disappointment. Firstly the room... do they assign the worst to bookings that aren't direct? Whether that's true or not, it felt like it. We had a junior suite - 232. it was spacious but so dark that you needed the light on during every waking hour. The outside space had a view of metal fencing and overland piping and was equally dark. Then there's the large bathroom window which faces into the main room. It has a blind so you can bathe or shower in private, but it's not blackout. So if your partner goes to the bathroom during the night the bedroom is flooded with light. I'm presuming this is a standard feature of all their junior suites. Then there's the location of the hotel itself. It doesn't have access onto the promenade like so many other of the top end Costa Adeje hotels, it's on the hillside. A 15 minute walk down the hill which is actually fine, but coming back it's hard work up the steep slope in the heat and that's even entering through the lower exit by the swimming pool. Finally, to add insult to injury, we arrived late morning and had advised this in advance yet they still made us wait until the official check in time of 4pm before letting us into the room. Never ever again. Couldn't wait to leave after 2 nights.
10
Emma
Aug 3, 2026
·
Stayed 7 nights
Fab hotel. We stayed on the level and it was worth it! Beautiful hotel, comfy beds friendly staff
Fab hotel. We stayed on the level and it was worth it! Beautiful hotel, comfy beds friendly staff
10
Cristian Marian
May 17, 2026
·
Stayed 7 nights
Sea view and breakfast really nice!
Sea view and breakfast really nice!
10
Branimir
May 14, 2026
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Stayed 4 nights
Great hotel with two swimming pools and breakfast buffet and dinner. We were “level” guests and therefore enjoyed a free lounge access as well!
Great hotel with two swimming pools and breakfast buffet and dinner. We were “level” guests and therefore enjoyed a free lounge access as well!
10
Mark
May 14, 2026
·
Stayed 9 nights
Lovely clean and fresh ocean-view suite, with very friendly staff in all areas. No problem getting a sunbed either. Would definitely go back — go and enjoy!
Lovely clean and fresh ocean-view suite, with very friendly staff in all areas. No problem getting a sunbed either. Would definitely go back — go and enjoy!
FAQs about Meliá Jardines del Teide - Adults Only
Is parking available at the hotel?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 20 per person.
Does the hotel allow pets?
Yes, pets are allowed with a fee of EUR 50 per pet, which varies based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property directly.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Adeje (Costa Adeje), within a 5-minute drive of Fañabé Beach and El Duque Beach. It is approximately 4.5 miles (7.2 km) from Siam Park and 5.1 miles (8.2 km) from Playa de las Américas.
Does the hotel have a swimming pool?
Yes, the hotel features 2 outdoor pools, including a heated pool. The pools are available seasonally, and operational hours can be confirmed with the property.
What are the hotel's policies regarding children?
Guests under 16 years old are not permitted at this adults-only property.
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Instant AI responses are based on hotel information
Considering this hotel for your El Duque trip?
What do room rates usually look like at Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife?
Over the next 60–90 days, room rates at Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife typically land around $251 a night for two guests, ranging from $226 to $423 on peak dates.
When is the quietest time to visit Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife?
The quietest stretch at Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife is May, with demand much lower than the peak; October is the busiest month for arrivals. Plan for calmer crowds in late spring if you prefer fewer people and easier booking.
Which month has the lowest rates at Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife?
June is the cheapest month to stay at Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife, averaging $253 a night; January is the priciest at $502. June’s lower rates come even though the quietest month for crowds is May.
What nearby attractions and traveller types suit Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife?
Meliá Jardines del Teide - Adults Only in Santa Cruz de Tenerife sits near El Duque Beach, Fañabé Beach and the Plaza del Duque Shopping Center, making it easy to mix beach days with shopping. The hotel primarily caters to couples and families and suits travellers seeking spa relaxation and coastal activities.
How does the nightly price at Meliá Jardines del Teide - Adults Only in El Duque compare to recent weeks?
The current price at Meliá Jardines del Teide - Adults Only in El Duque is $579 per night for 2 guests, which is high for this hotel: about 110% above its $275 average over the last 60 days. Most nights over that period fell between $238 and $350.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: 599.6799794742432USD
- 2026-11-06: 593.9140540561523USD
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 617.6525850960082USD
- 2026-11-11: 613.4817732748413USD
- 2026-11-12: 535.3991379152221USD
- 2026-11-13: NO DATA
- 2026-11-14: 535.3991379152221USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 360.04338562005614USD
- 2026-11-18: 360.04338562005614USD
- 2026-11-19: 360.04338562005614USD
- 2026-11-20: 497.6804844236755USD
- 2026-11-21: 487.15929981262207USD
- 2026-11-22: 313.87928066796877USD
- 2026-11-23: 318.0348287365417USD
- 2026-11-24: 318.0348287365417USD
- 2026-11-25: 313.585119USD
- 2026-11-26: 318.0348287365417USD
- 2026-11-27: 452.52224361724853USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: 297.03056744506836USD
- 2026-12-02: 297.03056744506836USD
- 2026-12-03: 297.03056744506836USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 317.06463718121336USD
- 2026-12-08: 277.5069930569153USD
- 2026-12-09: 280.99025USD
- 2026-12-10: 281.03729322850035USD
- 2026-12-11: 389.49940967651366USD
- 2026-12-12: 389.50664709628296USD
- 2026-12-13: 267.0144322695465USD
- 2026-12-14: 267.0144322695465USD
- 2026-12-15: 263.5619257853393USD
- 2026-12-16: 267.0144322695465USD
- 2026-12-17: 267.0144322695465USD
- 2026-12-18: 409.0233956714783USD
- 2026-12-19: 403.48224187304686USD
- 2026-12-20: 338.0389197765808USD
- 2026-12-21: 381.0476812120972USD
- 2026-12-22: 381.0476812120972USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 423.05623809561155USD
- 2027-01-04: 189.5186281711731USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 20 per person
- Pet fee: EUR 50 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Activities
Swimming pool
Garden
Cycling
Hiking
Pool Outdoor
Outdoor heated pool
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi
Services
Tour Desk
Housekeeping
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Breakfast in the Room
Beach Sun Loungers