Hotel Cromwell Stevenage
136 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
136 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel Cromwell Stevenage, les prix par nuit s'élèvent en moyenne à 136 $US pendant le mois le moins cher (septembre) et à 155 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 147 $US |
| février | 153 $US |
| mars | 149 $US |
| avril | 138 $US |
| mai | 140 $US |
| juin | 153 $US |
| juillet | 155 $US |
| août | 153 $US |
| septembre | 136 $US |
| octobre | 140 $US |
| novembre | 136 $US |
| décembre | 143 $US |
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sept. · 136 $US
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Le plus cher : juillet (env. 155 $US)
Le moins cher : septembre (env. 136 $US)
À propos de cet établissement
Enjoy British cuisine and relax in the garden at this hotel with free parking and meeting facilities in Stevenage.
Emplacement
L'hébergement Cromwell Hotel Stevenage vous attend pour un séjour exceptionnel à Stevenage, plus précisément dans le secteur historique, près d'une gare. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Stevenage Arts & Leisure Centre et Stevenage Community Arts Centre. Plutôt envie de faire les boutiques ? Faites-vous plaisir au détour des tout aussi sympathiques Centre commercial The Galleria et Luton Mall. Envie de vivre un moment unique lors de votre séjour ? Consultez l'affiche des fantastiques Lamex Stadium et Top Field, et préparez-vous à vibrer !
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Salle de banquet
Emplacement
High Street, Old Town, Stevenage, Angleterre, Royaume-Uni
Avis des voyageurs
8.4
Très bien
Basé sur 873 avis vérifiés
Qui séjourne ici ?
Affaires
26%
Couples
37%
Familles
17%
Groupes
12%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents commentaires, l'hôtel Cromwell Stevenage est apprécié pour son cadre plein de caractère et son emplacement pratique dans la vieille ville, de nombreux clients soulignant des chambres attrayantes et confortables, ainsi qu'un personnel constamment accueillant tout au long de leur séjour.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents commentaires, l'hôtel Cromwell Stevenage est apprécié pour son cadre plein de caractère et son emplacement pratique dans la vieille ville, de nombreux clients soulignant des chambres attrayantes et confortables, ainsi qu'un personnel constamment accueillant tout au long de leur séjour.
Les inconvénients récurrents incluent des chambres chaudes en raison d'une ventilation limitée et de l'absence de climatisation, des lits plus petits que prévu, ainsi que des nuisances sonores provenant de la rue ou d'autres zones, qui ont affecté le sommeil de nombreux clients. Le service est généralement chaleureux et serviable, bien que quelques commentaires fassent état d'une réception sans personnel, de réponses lentes ou d'interactions occasionnelles non professionnelles. Les installations reflètent un bâtiment historique : il n'y a pas d'ascenseur et certaines chambres impliquent de longues marches ; le parking est généralement facile mais parfois déroutant ou complet, et le petit-déjeuner et le restaurant reçoivent des éloges avec quelques plaintes concernant la température du buffet. Attendez-vous à un séjour charmant et central avec un bon service, mais prévoyez de tenir compte de la chaleur, du bruit et des escaliers.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Propriété historique avec le bar/restaurant adjacent Rump & Wade et quelques espaces événementiels. Il n'y a pas d'ascenseur et certaines chambres nécessitent de longues marches ; le parking est gratuit et pratique pour beaucoup, mais il peut être déroutant ou complet, avec un signalement d'une amende de stationnement.
Avis de voyageur à ce sujet
8
Andrew
3 nov. 2023
·
A séjourné 1 nuit
Nice little hotel, couple of small niggles. Although the parking is free, the sign on the way in says full, you then have to drive around the back and go in the exit. Another annoying factor is the hotel has no lifts and the room was a long walk up and down stairs with cases. The restaurant is also in the building next door. Other than that a nice clean and quiet hotel, would stay again.
Nice little hotel, couple of small niggles. Although the parking is free, the sign on the way in says full, you then have to drive around the back and go in the exit. Another annoying factor is the hotel has no lifts and the room was a long walk up and down stairs with cases. The restaurant is also in the building next door. Other than that a nice clean and quiet hotel, would stay again.
8
Bryan
22 févr. 2025
·
A séjourné 2 nuits
Nice old place - could do with a lift to the upper floor!
Nice old place - could do with a lift to the upper floor!
10
Kris
13 févr. 2025
·
A séjourné 1 nuit
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
8
Caroline
14 mai 2024
·
A séjourné 1 nuit
No lift to rooms, not too much of a problem for us as only one flight of stairs. Room was very large and bed comfortable but was so hot, no air con on a very hot day which is understandable in England but the radiators were on. Biggest disappointment for us was breakfast, all self service and the cooked items looked like they had hardly seen the pan. For the price would have expected some cooked to order items.
No lift to rooms, not too much of a problem for us as only one flight of stairs. Room was very large and bed comfortable but was so hot, no air con on a very hot day which is understandable in England but the radiators were on. Biggest disappointment for us was breakfast, all self service and the cooked items looked like they had hardly seen the pan. For the price would have expected some cooked to order items.
2
Elizabeth
16 janv. 2024
·
A séjourné 3 nuits
The hotel was lovely - very comfortable and charming. However, it was very difficult to get a parking space in the hotel car park. After I got home I received a parking fine for using their car park. I am appealing this fine. They never asked me for a registration number when I checked in. Additionally I had to leave the hotel one day early and as I had already paid in advance through Hotels.com the hotel was unable to issue a refund and told me to contact Hotels.com. Then they would not cooperate with hotels.com to grant me the refund.
The hotel was lovely - very comfortable and charming. However, it was very difficult to get a parking space in the hotel car park. After I got home I received a parking fine for using their car park. I am appealing this fine. They never asked me for a registration number when I checked in. Additionally I had to leave the hotel one day early and as I had already paid in advance through Hotels.com the hotel was unable to issue a refund and told me to contact Hotels.com. Then they would not cooperate with hotels.com to grant me the refund.
10
Alexandra
20 oct. 2024
·
A séjourné 1 nuit
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
10
Maria A
20 août 2025
·
A séjourné 1 nuit
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
10
Derek
12 nov. 2024
·
A séjourné 2 nuits
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
10
Mark
10 mai 2025
·
A séjourné 1 nuit
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
8
Colin
17 déc. 2022
·
A séjourné 1 nuit
The Cromwell is clean and comfortable. No lift, but stairs are easy enough to negotiate. Staff are helpful and polite. More towels in the bathroom would be a good idea, and free-standing showers, because although the shower worked well in my room and was easy to operate, it can be problematic for older folk to climb into the bath to access it. Food is excellent.
The Cromwell is clean and comfortable. No lift, but stairs are easy enough to negotiate. Staff are helpful and polite. More towels in the bathroom would be a good idea, and free-standing showers, because although the shower worked well in my room and was easy to operate, it can be problematic for older folk to climb into the bath to access it. Food is excellent.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont fréquemment décrits comme très propres ou impeccables. Cependant, il y a des lacunes occasionnelles telles qu'une couverture tachée, une salle de bains mal nettoyée et un service de ménage manquant ou lent.
Avis de voyageur à ce sujet
10
Lindsey
12 juin 2025
·
A séjourné 1 nuit
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
10
Jim
26 mai 2024
·
A séjourné 1 nuit
I have to say I was nervous at turning up at 10.40 at night but check in was so so easy and natural. The room was great and the hotel full of history back to 1770. If you have a chance, stay here
I have to say I was nervous at turning up at 10.40 at night but check in was so so easy and natural. The room was great and the hotel full of history back to 1770. If you have a chance, stay here
10
Maxine
1 févr. 2025
·
A séjourné 1 nuit
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
6
Chloe
12 déc. 2022
·
A séjourné 1 nuit
The bathroom had not been cleaned properly - there were small hairs from someone shaving all around the sink. When I told the lady on reception she didn’t seem to care. There was a lot of noise from the corridors late at night, as well as from the room above us; resulting in a terrible nights sleep.
The bathroom had not been cleaned properly - there were small hairs from someone shaving all around the sink. When I told the lady on reception she didn’t seem to care. There was a lot of noise from the corridors late at night, as well as from the room above us; resulting in a terrible nights sleep.
10
evelyn
3 avr. 2023
·
A séjourné 1 nuit
Excellent room, spotlessly clean. Breakfast was very good.
Excellent room, spotlessly clean. Breakfast was very good.
8
liz
27 déc. 2025
·
A séjourné 2 nuits
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
10
Derek
12 nov. 2024
·
A séjourné 2 nuits
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
10
Samantha
23 nov. 2024
·
A séjourné 1 nuit
Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
6
Roy
11 déc. 2024
·
A séjourné 2 nuits
Every thing was good , apart from the room not being cleaned from the first night?
Every thing was good , apart from the room not being cleaned from the first night?
10
Blair
7 mai 2023
·
A séjourné 3 nuits
It was very clean
It was very clean
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont attrayantes et confortables, parfois spacieuses. Les problèmes courants sont la chaleur excessive due à une ventilation limitée et à l'absence de climatisation, des lits doubles plus petits que prévu et du bruit provenant de la rue, des couloirs ou des systèmes du bâtiment qui perturbent le sommeil.
Avis de voyageur à ce sujet
8
Tanika
28 mars 2024
·
A séjourné 1 nuit
The single room is reasonably priced, clean and more spacious than expected. The room was unbearably hot for most of the night. However, preferable to being too cold. View of the carpark though. Not a problem if only there to sleep. Bathroom is lovely, water pressure strong.
The single room is reasonably priced, clean and more spacious than expected. The room was unbearably hot for most of the night. However, preferable to being too cold. View of the carpark though. Not a problem if only there to sleep. Bathroom is lovely, water pressure strong.
6
Sascha
26 mars 2025
·
A séjourné 2 nuits
Typical English hotel. Everything is old and used but in good condition. The bed was really great. Thin walls and a loud disturbing ventilation. Breakfast English with nothing special. Just acceptable. For this price not ok.
Typical English hotel. Everything is old and used but in good condition. The bed was really great. Thin walls and a loud disturbing ventilation. Breakfast English with nothing special. Just acceptable. For this price not ok.
8
Jane
15 oct. 2025
·
A séjourné 2 nuits
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
6
Claire
19 mai 2025
·
A séjourné 1 nuit
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
8
Mary
28 avr. 2024
·
A séjourné 2 nuits
Lovely large room but disappointed about the size of the small double bed. Room was also very hot in the mornings. Tea and coffee refreshments were not topped up during our stay. Apart from the above comments a lovely hotel with lots of character.
Lovely large room but disappointed about the size of the small double bed. Room was also very hot in the mornings. Tea and coffee refreshments were not topped up during our stay. Apart from the above comments a lovely hotel with lots of character.
10
David
29 juin 2025
·
A séjourné 1 nuit
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
6
Andy
15 août 2025
·
A séjourné 1 nuit
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
8
Lucy
10 août 2025
·
A séjourné 1 nuit
The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
10
Maria A
20 août 2025
·
A séjourné 1 nuit
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
8
Kim
15 sept. 2024
·
A séjourné 1 nuit
Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .
Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
La plupart des clients ont trouvé le personnel sympathique, professionnel et serviable. Une minorité a signalé une réception sans personnel, des réponses lentes aux demandes ou un incident isolé avec un responsable de nuit agressif.
Avis de voyageur à ce sujet
10
Lorraine
10 sept. 2024
·
A séjourné 1 nuit
Absolutely wonderful! Phenomenal staff across the board
Absolutely wonderful! Phenomenal staff across the board
8
Steven
4 déc. 2024
·
A séjourné 1 nuit
Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
6
Claire
19 mai 2025
·
A séjourné 1 nuit
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
10
STEPHEN
22 sept. 2024
·
A séjourné 1 nuit
Very friendly and efficient staff. High quality through out visit.
Very friendly and efficient staff. High quality through out visit.
10
Mrs Terry
6 avr. 2025
·
A séjourné 1 nuit
We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
10
Alexandra
20 oct. 2024
·
A séjourné 1 nuit
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
10
Derek
12 nov. 2024
·
A séjourné 2 nuits
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
6
Dhanuka
17 déc. 2025
·
A séjourné 1 nuit
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
6
Clementene
10 août 2025
·
A séjourné 1 nuit
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
10
Jane L
18 mars 2025
·
A séjourné 2 nuits
Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!
Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central dans la vieille ville, à proximité des bars, des restaurants et accessible à pied de la gare. Les chambres donnant sur la rue peuvent être sujettes au bruit de la rue tard le soir.
Avis de voyageur à ce sujet
8
RICHARD
3 juil. 2023
·
A séjourné 1 nuit
stayed for one night. plenty of free parking. Easy check-in. A bit of a walk up and down stairs to get to room .Room and bed fine clean and tidy . Area out side ok for pubs.
stayed for one night. plenty of free parking. Easy check-in. A bit of a walk up and down stairs to get to room .Room and bed fine clean and tidy . Area out side ok for pubs.
8
Jane
15 oct. 2025
·
A séjourné 2 nuits
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
8
keith
8 déc. 2024
·
A séjourné 1 nuit
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
10
Kris
13 févr. 2025
·
A séjourné 1 nuit
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
10
David
29 juin 2025
·
A séjourné 1 nuit
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
10
John
4 juin 2025
·
A séjourné 2 nuits
Excellent Hotel in a great location .
Excellent Hotel in a great location .
10
Jacky
6 avr. 2025
·
A séjourné 1 nuit
Great hotel. Lively location.
Great hotel. Lively location.
10
Derek
12 nov. 2024
·
A séjourné 2 nuits
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
8
Emily
14 oct. 2024
·
A séjourné 1 nuit
Great place to stopover for a night, conveniently located fairly close to the train station.
Great place to stopover for a night, conveniently located fairly close to the train station.
10
Sarah
27 mai 2023
·
A séjourné 1 nuit
Beautiful hotel and so well located in Old Town Stevenage. We absolutely loved it. The staff were so helpful and the room fantastic.
Beautiful hotel and so well located in Old Town Stevenage. We absolutely loved it. The staff were so helpful and the room fantastic.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et les repas du restaurant sont souvent salués comme savoureux, copieux et bien servis. Les plaintes récurrentes soulignent que les plats du buffet peuvent être tièdes ou secs, le choix de pain limité, les assiettes froides et parfois des heures d'ouverture du bar restreintes.
Avis de voyageur à ce sujet
8
jeff
23 mai 2025
·
A séjourné 2 nuits
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
6
Christopher
1 avr. 2023
·
A séjourné 1 nuit
The hotel was basic. Nice and clean. The waiting staff provided more info than i received upon check in. But although they were great unfortunately they was let down by the food where everything was dry apart from the coffee. Avoid the cooked breakfast or at least the sausages, there is a good selection of most things
The hotel was basic. Nice and clean. The waiting staff provided more info than i received upon check in. But although they were great unfortunately they was let down by the food where everything was dry apart from the coffee. Avoid the cooked breakfast or at least the sausages, there is a good selection of most things
10
Nicholas
2 mai 2023
·
A séjourné 1 nuit
Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!
Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!
8
STEVEN
29 oct. 2025
·
A séjourné 1 nuit
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
8
keith
8 déc. 2024
·
A séjourné 1 nuit
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
10
Emma
9 févr. 2025
·
A séjourné 1 nuit
Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
10
evelyn
3 avr. 2023
·
A séjourné 1 nuit
Excellent room, spotlessly clean. Breakfast was very good.
Excellent room, spotlessly clean. Breakfast was very good.
10
Maria A
20 août 2025
·
A séjourné 1 nuit
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
6
Dhanuka
17 déc. 2025
·
A séjourné 1 nuit
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
8
Hannah
12 juin 2024
·
A séjourné 1 nuit
I liked the feel of the hotel. Service at breakfast was excellent
I liked the feel of the hotel. Service at breakfast was excellent
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Charli
il y a 4 semaines
·
A séjourné 1 nuit
It was an amazing stay and the staff was incredibly helpful
It was an amazing stay and the staff was incredibly helpful
8
Steve
3 août 2026
·
A séjourné 4 nuits
.
.
6
Keegan
22 juil. 2026
·
A séjourné 1 nuit
Decent enough hotel but it was during the heatwave and the rooms were too warm, could not open the windows much due to the limiter.
Decent enough hotel but it was during the heatwave and the rooms were too warm, could not open the windows much due to the limiter.
4
Tammie
17 juil. 2026
·
A séjourné 2 nuits
Hotel and staff lovely, very clean, friendly staff, room good. Restful stay, no. We stayed from Friday to Sunday, and there is clubs right across from the hotel, the noise was horrible. No sleep until 4am both night, only to be up again at 6am for early starts. Absolutely shattered was an understatement. Such a shame as it’s a lovely place.
Hotel and staff lovely, very clean, friendly staff, room good. Restful stay, no. We stayed from Friday to Sunday, and there is clubs right across from the hotel, the noise was horrible. No sleep until 4am both night, only to be up again at 6am for early starts. Absolutely shattered was an understatement. Such a shame as it’s a lovely place.
10
Debbie
13 juil. 2026
·
A séjourné 3 nuits
I had a really relaxing time and parking was brilliant. Really lovely staff.
I had a really relaxing time and parking was brilliant. Really lovely staff.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-05: 172.26071726989747USD
- 2026-09-06: 135.00004364318846USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: 255.8316488067627USD
- 2026-09-11: 194.10808388061523USD
- 2026-09-12: 194.10808388061523USD
- 2026-09-13: 163.55576411743164USD
- 2026-09-14: NO DATA
- 2026-09-15: 276.4152911437988USD
- 2026-09-16: 276.00007504882814USD
- 2026-09-17: 218.97548745422364USD
- 2026-09-18: 170.80088623962402USD
- 2026-09-19: 194.15828905334473USD
- 2026-09-20: 161.4346USD
- 2026-09-21: 219.00004953308104USD
- 2026-09-22: NO DATA
- 2026-09-23: 192.2400544921875USD
- 2026-09-24: 167.2416USD
- 2026-09-25: 211.67631458129884USD
- 2026-09-26: 228.43739921875USD
- 2026-09-27: 168.9625759033203USD
- 2026-09-28: 204.12005507202147USD
- 2026-09-29: 231.00006050109863USD
- 2026-09-30: NO DATA
- 2026-10-01: 197.64006119995116USD
- 2026-10-02: 176.6402280822754USD
- 2026-10-03: 183.86004382019044USD
- 2026-10-04: 141.6908USD
- 2026-10-05: 161.80563625183106USD
- 2026-10-06: 218.26005045166016USD
- 2026-10-07: NO DATA
- 2026-10-08: 153.2828607116699USD
- 2026-10-09: 154.48324813842774USD
- 2026-10-10: 178.56725253601073USD
- 2026-10-11: 126.36003113861084USD
- 2026-10-12: 173.0376480773926USD
- 2026-10-13: 201.1000535522461USD
- 2026-10-14: 189.78845421142577USD
- 2026-10-15: 152.14339999999999USD
- 2026-10-16: 178.06004383544922USD
- 2026-10-17: 196.56005631408692USD
- 2026-10-18: 126.36003113861084USD
- 2026-10-19: 178.06004383544922USD
- 2026-10-20: 218.26005045166016USD
- 2026-10-21: 184.20483444519041USD
- 2026-10-22: 153.2828607116699USD
- 2026-10-23: 172.31003636474608USD
- 2026-10-24: 167.45404603271484USD
- 2026-10-25: 122.28844125061035USD
- 2026-10-26: 153.36003809509276USD
- 2026-10-27: 183.86004382019044USD
- 2026-10-28: 183.80003862609863USD
- 2026-10-29: 149.33003184204102USD
- 2026-10-30: 172.31003636474608USD
- 2026-10-31: 184.20483444519041USD
- 2026-11-01: 139.50364080200194USD
- 2026-11-02: 155.13003182678221USD
- 2026-11-03: 195.28004592895508USD
- 2026-11-04: 195.28004592895508USD
- 2026-11-05: 137.84002958068848USD
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Salle de banquet
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Déjeuners à emporter
Chambre familiale
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Jardin
Mobilier d'extérieur
Terrasse
Services
Nettoyage à sec
Salle de banquet
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit