Name: Hotel Cromwell Stevenage
Address: High Street, Stevenage, Hertfordshire (comté), GB
Price range: 121 $US–260 $US per night
Rating: 8.37

Ce qu'en disent des voyageurs

D'après les récents commentaires, l'hôtel Cromwell Stevenage est apprécié pour son cadre plein de caractère et son emplacement pratique dans la vieille ville, de nombreux clients soulignant des chambres attrayantes et confortables, ainsi qu'un personnel constamment accueillant tout au long de leur séjour.

Les inconvénients récurrents incluent des chambres chaudes en raison d'une ventilation limitée et de l'absence de climatisation, des lits plus petits que prévu, ainsi que des nuisances sonores provenant de la rue ou d'autres zones, qui ont affecté le sommeil de nombreux clients. Le service est généralement chaleureux et serviable, bien que quelques commentaires fassent état d'une réception sans personnel, de réponses lentes ou d'interactions occasionnelles non professionnelles. Les installations reflètent un bâtiment historique : il n'y a pas d'ascenseur et certaines chambres impliquent de longues marches ; le parking est généralement facile mais parfois déroutant ou complet, et le petit-déjeuner et le restaurant reçoivent des éloges avec quelques plaintes concernant la température du buffet. Attendez-vous à un séjour charmant et central avec un bon service, mais prévoyez de tenir compte de la chaleur, du bruit et des escaliers.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Propriété historique avec le bar/restaurant adjacent Rump & Wade et quelques espaces événementiels. Il n'y a pas d'ascenseur et certaines chambres nécessitent de longues marches ; le parking est gratuit et pratique pour beaucoup, mais il peut être déroutant ou complet, avec un signalement d'une amende de stationnement.

Avis de voyageur à ce sujet

8

Andrew

3 nov. 2023

·

A séjourné 1 nuit

Nice little hotel, couple of small niggles. Although the parking is free, the sign on the way in says full, you then have to drive around the back and go in the exit. Another annoying factor is the hotel has no lifts and the room was a long walk up and down stairs with cases. The restaurant is also in the building next door. Other than that a nice clean and quiet hotel, would stay again.

8

Bryan

22 févr. 2025

·

A séjourné 2 nuits

Nice old place - could do with a lift to the upper floor!

10

Kris

13 févr. 2025

·

A séjourné 1 nuit

Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.

8

Caroline

14 mai 2024

·

A séjourné 1 nuit

No lift to rooms, not too much of a problem for us as only one flight of stairs. Room was very large and bed comfortable but was so hot, no air con on a very hot day which is understandable in England but the radiators were on. Biggest disappointment for us was breakfast, all self service and the cooked items looked like they had hardly seen the pan. For the price would have expected some cooked to order items.

2

Elizabeth

16 janv. 2024

·

A séjourné 3 nuits

The hotel was lovely - very comfortable and charming. However, it was very difficult to get a parking space in the hotel car park. After I got home I received a parking fine for using their car park. I am appealing this fine. They never asked me for a registration number when I checked in. Additionally I had to leave the hotel one day early and as I had already paid in advance through Hotels.com the hotel was unable to issue a refund and told me to contact Hotels.com. Then they would not cooperate with hotels.com to grant me the refund.

10

Alexandra

20 oct. 2024

·

A séjourné 1 nuit

First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.

10

Maria A

20 août 2025

·

A séjourné 1 nuit

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.

10

Derek

12 nov. 2024

·

A séjourné 2 nuits

I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.

10

Mark

10 mai 2025

·

A séjourné 1 nuit

Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault

8

Colin

17 déc. 2022

·

A séjourné 1 nuit

The Cromwell is clean and comfortable. No lift, but stairs are easy enough to negotiate. Staff are helpful and polite. More towels in the bathroom would be a good idea, and free-standing showers, because although the shower worked well in my room and was easy to operate, it can be problematic for older folk to climb into the bath to access it. Food is excellent.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont fréquemment décrits comme très propres ou impeccables. Cependant, il y a des lacunes occasionnelles telles qu'une couverture tachée, une salle de bains mal nettoyée et un service de ménage manquant ou lent.

Avis de voyageur à ce sujet

10

Lindsey

12 juin 2025

·

A séjourné 1 nuit

Room is beautiful, clean and nicely furnished. Quiet and bed comfy.

10

Jim

26 mai 2024

·

A séjourné 1 nuit

I have to say I was nervous at turning up at 10.40 at night but check in was so so easy and natural. The room was great and the hotel full of history back to 1770. If you have a chance, stay here

10

Maxine

1 févr. 2025

·

A séjourné 1 nuit

Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show

6

Chloe

12 déc. 2022

·

A séjourné 1 nuit

The bathroom had not been cleaned properly - there were small hairs from someone shaving all around the sink. When I told the lady on reception she didn’t seem to care. There was a lot of noise from the corridors late at night, as well as from the room above us; resulting in a terrible nights sleep.

10

evelyn

3 avr. 2023

·

A séjourné 1 nuit

Excellent room, spotlessly clean. Breakfast was very good.

8

liz

27 déc. 2025

·

A séjourné 2 nuits

Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back

10

Derek

12 nov. 2024

·

A séjourné 2 nuits

I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.

10

Samantha

23 nov. 2024

·

A séjourné 1 nuit

Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.

6

Roy

11 déc. 2024

·

A séjourné 2 nuits

Every thing was good , apart from the room not being cleaned from the first night?

10

Blair

7 mai 2023

·

A séjourné 3 nuits

It was very clean

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont attrayantes et confortables, parfois spacieuses. Les problèmes courants sont la chaleur excessive due à une ventilation limitée et à l'absence de climatisation, des lits doubles plus petits que prévu et du bruit provenant de la rue, des couloirs ou des systèmes du bâtiment qui perturbent le sommeil.

Avis de voyageur à ce sujet

8

Tanika

28 mars 2024

·

A séjourné 1 nuit

The single room is reasonably priced, clean and more spacious than expected. The room was unbearably hot for most of the night. However, preferable to being too cold. View of the carpark though. Not a problem if only there to sleep. Bathroom is lovely, water pressure strong.

6

Sascha

26 mars 2025

·

A séjourné 2 nuits

Typical English hotel. Everything is old and used but in good condition. The bed was really great. Thin walls and a loud disturbing ventilation. Breakfast English with nothing special. Just acceptable. For this price not ok.

8

Jane

15 oct. 2025

·

A séjourné 2 nuits

Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room

6

Claire

19 mai 2025

·

A séjourné 1 nuit

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.

8

Mary

28 avr. 2024

·

A séjourné 2 nuits

Lovely large room but disappointed about the size of the small double bed. Room was also very hot in the mornings. Tea and coffee refreshments were not topped up during our stay. Apart from the above comments a lovely hotel with lots of character.

10

David

29 juin 2025

·

A séjourné 1 nuit

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise

6

Andy

15 août 2025

·

A séjourné 1 nuit

It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,

8

Lucy

10 août 2025

·

A séjourné 1 nuit

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.

10

Maria A

20 août 2025

·

A séjourné 1 nuit

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.

8

Kim

15 sept. 2024

·

A séjourné 1 nuit

Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

La plupart des clients ont trouvé le personnel sympathique, professionnel et serviable. Une minorité a signalé une réception sans personnel, des réponses lentes aux demandes ou un incident isolé avec un responsable de nuit agressif.

Avis de voyageur à ce sujet

10

Lorraine

10 sept. 2024

·

A séjourné 1 nuit

Absolutely wonderful! Phenomenal staff across the board

8

Steven

4 déc. 2024

·

A séjourné 1 nuit

Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!

6

Claire

19 mai 2025

·

A séjourné 1 nuit

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.

10

STEPHEN

22 sept. 2024

·

A séjourné 1 nuit

Very friendly and efficient staff. High quality through out visit.

10

Mrs Terry

6 avr. 2025

·

A séjourné 1 nuit

We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.

10

Alexandra

20 oct. 2024

·

A séjourné 1 nuit

First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.

10

Derek

12 nov. 2024

·

A séjourné 2 nuits

I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.

6

Dhanuka

17 déc. 2025

·

A séjourné 1 nuit

We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.

6

Clementene

10 août 2025

·

A séjourné 1 nuit

Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.

10

Jane L

18 mars 2025

·

A séjourné 2 nuits

Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central dans la vieille ville, à proximité des bars, des restaurants et accessible à pied de la gare. Les chambres donnant sur la rue peuvent être sujettes au bruit de la rue tard le soir.

Avis de voyageur à ce sujet

8

RICHARD

3 juil. 2023

·

A séjourné 1 nuit

stayed for one night. plenty of free parking. Easy check-in. A bit of a walk up and down stairs to get to room .Room and bed fine clean and tidy . Area out side ok for pubs.

8

Jane

15 oct. 2025

·

A séjourné 2 nuits

Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room

8

keith

8 déc. 2024

·

A séjourné 1 nuit

Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.

10

Kris

13 févr. 2025

·

A séjourné 1 nuit

Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.

10

David

29 juin 2025

·

A séjourné 1 nuit

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise

10

John

4 juin 2025

·

A séjourné 2 nuits

Excellent Hotel in a great location .

10

Jacky

6 avr. 2025

·

A séjourné 1 nuit

Great hotel. Lively location.

10

Derek

12 nov. 2024

·

A séjourné 2 nuits

I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.

8

Emily

14 oct. 2024

·

A séjourné 1 nuit

Great place to stopover for a night, conveniently located fairly close to the train station.

10

Sarah

27 mai 2023

·

A séjourné 1 nuit

Beautiful hotel and so well located in Old Town Stevenage. We absolutely loved it. The staff were so helpful and the room fantastic.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas du restaurant sont souvent salués comme savoureux, copieux et bien servis. Les plaintes récurrentes soulignent que les plats du buffet peuvent être tièdes ou secs, le choix de pain limité, les assiettes froides et parfois des heures d'ouverture du bar restreintes.

Avis de voyageur à ce sujet

8

jeff

23 mai 2025

·

A séjourné 2 nuits

The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.

6

Christopher

1 avr. 2023

·

A séjourné 1 nuit

The hotel was basic. Nice and clean. The waiting staff provided more info than i received upon check in. But although they were great unfortunately they was let down by the food where everything was dry apart from the coffee. Avoid the cooked breakfast or at least the sausages, there is a good selection of most things

10

Nicholas

2 mai 2023

·

A séjourné 1 nuit

Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!

8

STEVEN

29 oct. 2025

·

A séjourné 1 nuit

Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.

8

keith

8 déc. 2024

·

A séjourné 1 nuit

Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.

10

Emma

9 févr. 2025

·

A séjourné 1 nuit

Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .

10

evelyn

3 avr. 2023

·

A séjourné 1 nuit

Excellent room, spotlessly clean. Breakfast was very good.

10

Maria A

20 août 2025

·

A séjourné 1 nuit

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.

6

Dhanuka

17 déc. 2025

·

A séjourné 1 nuit

We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.

8

Hannah

12 juin 2024

·

A séjourné 1 nuit

I liked the feel of the hotel. Service at breakfast was excellent

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	147 $US
février	153 $US
mars	149 $US
avril	138 $US
mai	140 $US
juin	153 $US
juillet	155 $US
août	153 $US
septembre	166 $US
octobre	140 $US
novembre	136 $US
décembre	143 $US

di	lu	ma	me	je	ve	sa
1 $153	2 $181	3 $258	4 $227	5 $146	6 $171	7 $185
8 $140	9	10 $199	11 $242	12 $146	13 $157	14 $180
15 $124	16 $200	17 $199	18 $167	19 $126	20 $160	21 $165
22 $123	23 $149	24 $204	25 $172	26 $151	27 $162	28 $217
29 $121	30 $141

Hotel Cromwell Stevenage

Prix pour Hotel Cromwell Stevenage

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Double Room

Single Room

Superior Single Room

Superior Double Room

Standard Twin Room

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $260	22 $155	23 $163	24 $186
25 $137	26 $168	27 $185	28 $188	29 $149	30 $146	31 $175