Name: The Blackstone, Autograph Collection
Address: 636 South Michigan Avenue, Chicago, Illinois, USA, Chicago, Illinois, US
Price range: 305 $–1.691 $ per night
Rating: 8.83

Was Gäste sagen

Im The Blackstone, Autograph Collection, heben Reisende die erstklassige Lage im South Loop in der Nähe von Grant Park und Museen, eine historische Lobby mit Charakter, komfortable, modernisierte Zimmer mit herrlichem Blick auf den See und generell freundliches Personal hervor, das oft frühe Check-ins ermöglicht.

Häufig erwähnen Gäste zusätzliche Kosten wie eine tägliche Destinationsgebühr, kostenpflichtiges WLAN bei einigen Raten und teures Parken. Die Verpflegung vor Ort ist begrenzt, es gibt keinen Zimmerservice und es werden eingeschränkte Öffnungszeiten für Restaurants oder Bars genannt. Es kommt gelegentlich zu Mängeln bei der Instandhaltung und Sauberkeit, gelegentlichen Problemen mit der Schlüsselkarte und einigen uneinheitlichen Serviceleistungen. Erwarten Sie einen charmanten, gut gelegenen Aufenthalt, der sich am besten für Reisende eignet, die Wert auf Geschichte und Aussicht legen und weniger auf umfassende Annehmlichkeiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Mehrere Bewertungen weisen auf fehlenden Zimmerservice, begrenzte Öffnungszeiten der Bar/des Restaurants vor Ort und die Notwendigkeit, auf nahegelegene Optionen zurückzugreifen, hin; das Parken erfolgt außerhalb und ist oft teuer. Eine Bewertung lobt das Fitnessstudio; es wurde über einen Ausfall des Aufzugs im Erdgeschoss und Sicherheitsbedenken im Zusammenhang mit dem Aufzug berichtet.

Reinigung

Viele Gäste fanden die Zimmer und öffentlichen Bereiche sehr sauber, aber es gibt Mängel wie schmutzige Böden, nicht abgeholten Müll in der Nähe der Aufzüge und einige Berichte über unsaubere Badezimmer. Eine Bewertung vermutete Bettwanzen, dies war jedoch ein Einzelfall.

Zimmer

Die Zimmer sind im Allgemeinen modernisiert, komfortabel und einige sind geräumig mit ausgezeichnetem Blick auf den See; die Betten werden oft für ihren Komfort und ihre Ruhe gelobt. Eine Minderheit berichtete über veraltete oder abgenutzte Elemente, niedrigen Wasserdruck oder kleinere Wartungsprobleme.

Dienstleistung

Das Personal wird häufig als freundlich, professionell und entgegenkommend beschrieben, einschließlich Hilfe beim frühen Check-in. Mehrere Gäste berichteten jedoch von unhöflichen oder unhilfsbereiten Interaktionen sowie Problemen beim Check-in/der Zimmerzuweisung.

Ähnliche Gästebewertungen

6

Imaobong

5. Dez. 2022

·

I had issues with the front desk staff when checking in. I booked a king room with a lake view. immediately they were having difficulty because I requested to place my incidental hold on my credit card separate from the card I was charging the room on. I’ve done this many times before at other hotels and yet they acted as if this was a foreign concept. They placed me on the 6th floor right next to the gym. Furthermore, the key the gave me did not work so I immediately went back to the front desk to request a new room. I was told the only other available king room with a lake view was an accessible room otherwise I would have to downgrade my room option. I refused to down grade since I picked this hotel and that room specifically for a reason. I was then told that the room was not clean and would take an hour to be ready. This completely threw off my plans as I already planned to check in drop my bags off and head to an appointment. Between the mishap with my card and having to request a new room, I was running behind for my appointment. When I returned to retrieve my new key a little over an hour later, the desk attendant that was helping me was pretty rude and made a snide remark when I asked if they room was still not ready after hearing him mention something of the sort to his co worker. The room overall was spacious and clean. It was in a good location. I only stayed one night so I did not get to enjoy the full amenities but I did not appreciate staff treatment.

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4

Kristina

6. Sept. 2023

·

Aufenthalt am 3 Nächte

First, our reservation was missing somehow, although I handed the front desk my confirmation email from Expedia. We started panicking. Than the manager suddenly found it. Or just figure out to better give us another room, they were not fully booked. The room was very small and next to the supply room and cleaning staff. They were talking loudly in the mornings and woke us up two of the days. On the day we had to checkout, which is noon according to their web, the cleanings lady started knocking on the door 9:36 am and when I opened she told me bluntly that I have to leave. Never in my long history of hotel stays something like this ever happened. When I checked out I was not asked by the staff how my stay was. It was very hot when we visited, no complimentary water was offered, no information about the facilities was offered. The staff was not friendly, they all looked grumpy and tried to get you out of their hair as fast as possible. I was treated better at motels. This is def not a 4 star hotel and I will definitely not bookings it again.

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10

Linda

18. Jan. 2025

·

Aufenthalt am 1 Nacht

Excellent service. They accommodated my request for an early checkin (12 pm) without any drama Will stay there again.

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10

Marnie

10. Nov. 2025

·

Aufenthalt am 1 Nacht

The room was nice, the staff was on point and very kind and accommodating. Parking was easy. We love to stay there for Bears home games and walk to the stadium. We also had breakfast at the restaurant and it was amazing so definitely try it.

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4

deborah

16. Aug. 2024

·

Aufenthalt am 3 Nächte

This hotel has gone down hill in the past 3 years. The front desk staff is rude and argumentative. I was put in a room thst had no dresser to un pack and only a shelf and a low bar the was blocked by the safe. There was no water pressure in the shower and the water never got hot. We grabbed a quick bite at the restraint. The food was expensive and terrible. After spending a great deal of money hosting guests here for my daughters wedding what I got this time compared to then was like night and day. I forgot to mention a brand new pair of AirPods was taken out of a bag that I had stored under a bench. Security never followed up and I was blown off at check out. Never again will I stay at the Blackstone.

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2

Tamara

27. Juni 2024

·

Aufenthalt am 5 Nächte

This property lacks the customer care. I experienced an issue at midnight, was downgraded to a room that allegedly was the same rate as the one I was moved to. I highly doubt it but because I was tired, I dismissed it. The woman, while nice, was thanking me for not being upset instead of trying to go above and beyond to make it right. I booked a lakeview room and was told that because I was on a low floor I shouldn't expect to see the lake - that just makes no sense, maybe don't call it a lakeview room if that's the case. This place is not ADA compliant and the front lobby is so busy, you can barely move around. I found it very funny that the staff was referring people to use the Hilton services across the street (microwave, coffee, etc). Against my better judgement, I stayed here instead of my preferred Hilton. Won't ever make that mistake again. Overall, not up to my standards. Room was old, clearly plumbing or sewage issues in the building. Nothing charming about this place and lack of customer service made it 10 times worst. I will never stay here again.

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10

Jennifer

8. Sept. 2025

·

Aufenthalt am 4 Nächte

This hotel is beautiful! We had a lake view and our room was beautifully updated. The lobby has its old school grandeur. And the employees were very friendly and helpful. We would stay here again and highly recommend it to others in this fantastic location!

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10

Charles

4. Juli 2025

·

Aufenthalt am 5 Nächte

Professional and friendly staff, hotel very clean and great housekeeping, wonderful decor, bed, bath, all amenities - perfect location and convenient to red line…historical ambiance of building was perfect

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6

Joe

24. Mai 2025

·

Aufenthalt am 1 Nacht

Room lock was broken (clearly forced open). The lock was hanging off the screws when I checked in. Also staff were nice but not very helpful. For $1000 reservation, they refused to give me late check out and kept asking me when I was leaving and if I needed help with my bags anytime I passed through the lobby. I felt rushed out every time. Not good.

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10

Kayla

2. Apr. 2025

·

Aufenthalt am 4 Nächte

Hotel beds were amazing, things were clean and staff were excellent. Major perk was the door staff; they even made sure my kid didn’t run out into the street while trying to get into the car. Everyone on site absolutely understood the assignment. Amazing place.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage im South Loop gegenüber dem Grant Park und in der Nähe von Museen, dem Soldier Field und öffentlichen Verkehrsmitteln wird durchweg gelobt; viele Sehenswürdigkeiten sind zu Fuß erreichbar. Mehrere Gäste empfanden die Gegend als sicher und günstig gelegen.

Gastronomie

Die Qualität des Restaurants vor Ort ist unterschiedlich: Einige genossen die Mahlzeiten und das Frühstück, während andere begrenzte Öffnungszeiten, Schließungen (insbesondere morgens oder sonntags) und eine frühe Schließung der Bar feststellten; Zimmerservice wird nicht angeboten. Insgesamt wirken die Verpflegungsmöglichkeiten auf dem Gelände begrenzt.

Monat	Durchschnittspreis
Januar	135 $
Februar	143 $
März	177 $
April	275 $
Mai	382 $
Juni	457 $
Juli	469 $
August	310 $
September	364 $
Oktober	436 $
November	258 $
Dezember	165 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $730	17 $543	18 $515	19 $514
20 $335	21 $312	22 $760	23 $1.064	24 $407	25 $394	26 $420
27 $354	28 $711	29 $613	30 $584

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $416	2 $374	3 $613
4 $1.669	5 $1.691	6 $1.005	7 $416	8 $415	9 $711	10
11 $908	12 $420	13 $520	14 $514	15 $452	16 $416	17 $613
18 $495	19 $643	20 $957	21 $645	22 $643	23 $817	24 $348
25 $305	26 $768	27 $547	28 $643	29 $609	30 $554	31 $740

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Club-Zimmer, 1 King-Bett

Zimmer, 2 Queen-Betten, Seeblick

Executive-Zimmer, 1 King-Bett und Schlafsofa

Zimmer, 1 Queen-Bett

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (Mobility Accessible, Tub)

Zimmer, 1 King-Bett, Seeblick (Mobility Accessible, Tub)

Zimmer, 1 King-Bett, Seeblick

Zimmer, 2 Queen-Betten, Seeblick (Mobility Accessible, Roll-In Shower)

Executive-Zimmer, Mehrere Betten

Gästebewertungen

Fantastisch

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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