Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
From
173 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
173 $US
/nuit
Prix moyens mensuels
À Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive, les prix par nuit s'élèvent en moyenne à 172 $US pendant le mois le moins cher (juin) et à 606 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| février | 296 $US |
| mars | 350 $US |
| avril | 606 $US |
| mai | 175 $US |
| juin | 172 $US |
| juillet | 192 $US |
| août | 184 $US |
F
M
A
M
J
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Le plus cher : avril (env. 606 $US)
Le moins cher : juin (env. 172 $US)
À propos de cet établissement
All-inclusive resort with a full-service spa, 6 restaurants, and 3 hot tubs near Akumal Beach.
Emplacement
Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive vous donne rendez-vous à Akumal, plus précisément près de la plage. En quête d'aventure ? Dirigez-vous vers l'emblématique Port de plaisance de Puerto Aventuras. Plutôt envie de vous poser et d'admirer la beauté naturelle des lieux ? Les tout aussi sympathiques Plage d'Akumal et Half Moon Bay n'attendent que vous ! En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Parc Xel-Há et Centre écologique d'Akumal. Les amateurs de sport nautique pourront profiter de leur séjour dans la région pour découvrir la pêche, tandis que les amoureux de sortie en plein air craqueront pour la randonnée à pied ou à vélo, les promenades à cheval et les excursions écologiques, des activités auxquelles se prêtent parfaitement les environs.
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Emplacement
Carretera Chetumal - Cancún Km 250, Akumal, Quintana Roo, Mexique
Options de chambre
5
1 King Bed Junior Suite Double
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
Couchages 3
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (3 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 3
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (1 Adult +1 Child)
Détails de la chambre
2 Lits Doubles
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (2 Adults + 2 Children)
Détails de la chambre
2 Lits Doubles
Couchages 2
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
1 King Bed Junior Suite Single
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (2 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 2
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
6
2 Double Beds Junior Suite Double
Détails de la chambre
2 Lits Doubles
1 Canapé-Lit
Couchages 3
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (3 Adults)
Détails de la chambre
2 Lits Doubles
Couchages 3
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (1 Adult)
Détails de la chambre
2 Lits Doubles
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
6
2 Double Beds Junior Suite Single
Détails de la chambre
2 Lits Doubles
1 Canapé-Lit
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (2 Adults)
Détails de la chambre
2 Lits Doubles
Couchages 2
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (1 Adult +2 Children)
Détails de la chambre
2 Lits Doubles
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Superior Suite
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Junior Suite Superior (1 Adult +3 Children)
Détails de la chambre
2 Lits Doubles
452 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litEntrée privée
Avis des voyageurs
7.9
Bien
Basé sur 332 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
45%
Familles
39%
Groupes
13%
Solo
0%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Bahia Principe Grand Coba - Tout Inclus, les voyageurs décrivent un grand complexe familial avec piscines, un parc aquatique pour enfants et de nombreuses activités, mais aussi des chambres vieillottes, un entretien variable, un accès limité aux restaurants à la carte, une dépendance aux navettes et une plage rocheuse souvent envahie par les algues.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Bahia Principe Grand Coba - Tout Inclus, les voyageurs décrivent un grand complexe familial avec piscines, un parc aquatique pour enfants et de nombreuses activités, mais aussi des chambres vieillottes, un entretien variable, un accès limité aux restaurants à la carte, une dépendance aux navettes et une plage rocheuse souvent envahie par les algues.
De nombreux clients apprécient le personnel agréable, les grandes piscines, le club pour enfants et les activités proposées dans l'ensemble du complexe, bien que des fermetures occasionnelles et de longues files d'attente aux bars soient signalées. Les buffets sont copieux mais peuvent être répétitifs ou tièdes, et les réservations aux restaurants à la carte sont très limitées. Les chambres sont confortables mais vieillottes, avec des signalements récurrents de climatisation faible, d'humidité ou d'odeurs de moisi, et certains problèmes d'entretien ; le complexe est éloigné de l'aéroport et vous devrez compter sur des navettes pour rejoindre une plage rocheuse affectée par les algues. Idéal pour les familles qui recherchent beaucoup d'activités si vous pouvez accepter des compromis sur la logistique des repas et la qualité de la plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, un parc aquatique pour enfants, des activités quotidiennes et (pour certains forfaits) l'accès à des complexes hôteliers partenaires sont des atouts. Les inconvénients incluent des fermetures/rénovations occasionnelles, des heures d'ouverture de piscine tôt, de longues files d'attente au bar, l'absence d'ascenseurs dans les villas et un service limité ou inexistant au bord de la piscine/en chambre.
Avis de voyageur à ce sujet
4
Christopher
4 mai 2025
·
A séjourné 7 nuits
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
8
Kelly
2 août 2025
·
A séjourné 6 nuits
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Kimberly
22 mars 2025
·
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
6
Victoria
4 août 2025
·
A séjourné 3 nuits
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
10
Danielle
1 nov. 2025
·
A séjourné 8 nuits
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
10
Anthony Fabbrizio Penado
18 janv. 2025
·
A séjourné 5 nuits
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
8
Carys
17 juin 2025
·
A séjourné 7 nuits
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
8
Lynnette
10 avr. 2025
·
Large property with lots to do.
Large property with lots to do.
10
Alexis
15 sept. 2025
·
A séjourné 7 nuits
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
8
Eric
27 oct. 2025
·
A séjourné 4 nuits
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé la propriété et les piscines propres, mais les avis sont variables. Les problèmes récurrents incluent des chambres moisi ou humides, des parasites (par exemple, des cafards/acariens), des zones mal entretenues et un ménage inégal ; un rapport a fait état d'aliments insuffisamment cuits et de problèmes d'hygiène dans le parc aquatique.
Avis de voyageur à ce sujet
10
Monette
2 nov. 2025
·
A séjourné 5 nuits
Room is clean..staff are friendly and helpful.
Room is clean..staff are friendly and helpful.
2
JAMES
10 avr. 2025
·
A séjourné 4 nuits
Cucarachas en todos lados y olor pestilente
Cucarachas en todos lados y olor pestilente
4
Catherina
16 oct. 2025
·
A séjourné 3 nuits
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
8
Carole
4 nov. 2025
·
A séjourné 8 nuits
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
8
Juan Cosme
9 nov. 2025
·
A séjourné 4 nuits
Everything was great. Just the staff didn’t clean my room every day.
Everything was great. Just the staff didn’t clean my room every day.
2
Kory
12 déc. 2025
·
A séjourné 8 nuits
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
6
Grace
30 sept. 2025
·
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
10
Russell
30 avr. 2025
·
A séjourné 5 nuits
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
10
Sandra
24 juin 2025
·
A séjourné 7 nuits
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
2
Frédérick
25 avr. 2025
·
A séjourné 7 nuits
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, mais vieillottes, avec peu de prises de courant et pas d'ascenseurs pour accéder aux étages supérieurs. Les plaintes courantes incluent une climatisation faible, de l'humidité ou des odeurs de moisi, du bruit occasionnel à proximité des spectacles et des problèmes d'entretien sporadiques.
Avis de voyageur à ce sujet
10
WESLEY
15 nov. 2025
·
A séjourné 7 nuits
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
10
David
31 mars 2025
·
A séjourné 6 nuits
Our room was near the lobby the evening shows were extremely loud in our room .
Our room was near the lobby the evening shows were extremely loud in our room .
8
Kelly
2 août 2025
·
A séjourné 6 nuits
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Brian
20 juil. 2024
·
A séjourné 5 nuits
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
4
Jennifer
10 nov. 2025
·
A séjourné 3 nuits
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
10
Danielle
1 nov. 2025
·
A séjourné 8 nuits
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
8
Carole
4 nov. 2025
·
A séjourné 8 nuits
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
6
Eric Lindsay
29 avr. 2025
·
A séjourné 7 nuits
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
6
serge
30 janv. 2025
·
A séjourné 8 nuits
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
4
junais
1 mars 2025
·
A séjourné 7 nuits
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est sujet à des appréciations contrastées : beaucoup de membres du personnel sont agréables et les équipes du club pour enfants reçoivent des éloges, mais l'enregistrement peut être très lent, les informations incohérentes et le personnel parfois insuffisant. Les clients mentionnent de longues attentes, des retards avec les navettes et des réponses peu utiles du service clientèle.
Avis de voyageur à ce sujet
10
WESLEY
15 nov. 2025
·
A séjourné 7 nuits
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
8
Hector
6 août 2025
·
A séjourné 4 nuits
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
8
Dilcia Maria
9 oct. 2025
·
A séjourné 7 nuits
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
4
Jennifer
10 nov. 2025
·
A séjourné 3 nuits
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
8
Corrine
3 sept. 2025
·
A séjourné 7 nuits
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Leslie
9 nov. 2025
·
A séjourné 4 nuits
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
2
Rita
3 nov. 2025
·
A séjourné 5 nuits
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
10
Neisha Daly
19 oct. 2024
·
A séjourné 4 nuits
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
4
Jesús
9 juil. 2025
·
A séjourné 2 nuits
Servicio pésimo
Servicio pésimo
8
Cynthia
14 août 2025
·
A séjourné 3 nuits
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Le complexe est éloigné de l'aéroport et ne se trouve pas sur la plage ; les clients dépendent des navettes pour rejoindre une petite plage rocheuse souvent touchée par les algues. Il est bien situé pour visiter Tulum/Xcaret et d'autres attractions de la Riviera Maya.
Avis de voyageur à ce sujet
10
Jocelyn Rita
2 mars 2025
·
A séjourné 6 nuits
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
8
Kelly
2 août 2025
·
A séjourné 6 nuits
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
8
Judy
20 mars 2025
·
A séjourné 9 nuits
Far from beach
Far from beach
8
Sara
17 mars 2025
·
A séjourné 4 nuits
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
2
eddy
1 juil. 2025
·
A séjourné 6 nuits
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
10
Bonita May
14 mars 2025
·
A séjourné 10 nuits
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
8
Clinton
10 avr. 2025
·
A séjourné 6 nuits
Seaweed on the beach sucks but every resort faces that issue these days
Seaweed on the beach sucks but every resort faces that issue these days
8
Corrine
3 sept. 2025
·
A séjourné 7 nuits
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Sergey
4 févr. 2025
·
A séjourné 5 nuits
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
8
Stephanie
14 août 2025
·
A séjourné 8 nuits
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets offrent un grand choix, mais peuvent être répétitifs ou tièdes, et l'étiquetage des allergènes et les options sans gluten sont peu fiables. Les réservations aux restaurants à la carte sont strictement limitées et souvent complètes ; quelques clients ont signalé des aliments insuffisamment cuits, tandis que d'autres ont apprécié certains restaurants.
Avis de voyageur à ce sujet
8
Anne-Carlie
2 août 2025
·
A séjourné 7 nuits
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
4
Liliia
11 mars 2025
·
A séjourné 5 nuits
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
10
Ann Marie
8 nov. 2025
·
A séjourné 14 nuits
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
8
Matthew
4 oct. 2025
·
A séjourné 2 nuits
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
10
Danielle
1 nov. 2025
·
A séjourné 8 nuits
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
4
Catherina
16 oct. 2025
·
A séjourné 3 nuits
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
2
Kory
12 déc. 2025
·
A séjourné 8 nuits
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
8
Martin
7 mars 2025
·
A séjourné 7 nuits
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
8
Kristie
21 avr. 2025
·
A séjourné 8 nuits
Food labelling in buffet, more gluten free options
Food labelling in buffet, more gluten free options
8
Eric
27 oct. 2025
·
A séjourné 4 nuits
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Coralie
12 avr. 2026
·
A séjourné 7 nuits
Tout a été parfait. Le personnel est au petit soin, la piscine est très bien le buffet rien à redire. Nous recommandons bahia principe et y reviendront avec plaisir pour un séjour en famille.
Tout a été parfait. Le personnel est au petit soin, la piscine est très bien le buffet rien à redire. Nous recommandons bahia principe et y reviendront avec plaisir pour un séjour en famille.
10
Patrick
6 janv. 2026
·
A séjourné 10 nuits
Nous avons séjourne 10 jours hôtel et superbe et très accueillant notre chambre donnait sur un endroit calme vraiment magnifique merci encore pour cette belle accueil
Nous avons séjourne 10 jours hôtel et superbe et très accueillant notre chambre donnait sur un endroit calme vraiment magnifique merci encore pour cette belle accueil
8
Anne-Carlie
2 août 2025
·
A séjourné 7 nuits
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
10
Priscillia
28 mai 2025
·
A séjourné 9 nuits
Un endroit magnifique, seul point négatif a dire ces que le lit et tres dur.
Un endroit magnifique, seul point négatif a dire ces que le lit et tres dur.
10
alain
28 avr. 2025
·
A séjourné 7 nuits
Idéal pour la fa
Idéal pour la fa
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-16: 157.52741957850648USD
- 2026-09-17: 161.24087901127626USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 162.07008877066042USD
- 2026-09-21: 162.34238278329468USD
- 2026-09-22: 161.29039973075868USD
- 2026-09-23: 162.34238278329468USD
- 2026-09-24: 163.256068035553USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 147.8618914087372USD
- 2026-09-28: 162.31762242355347USD
- 2026-09-29: 162.21219854722597USD
- 2026-09-30: 162.07008877066042USD
- 2026-10-01: 162.54287874713137USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 160.60789860006716USD
- 2026-10-05: 160.60789860006716USD
- 2026-10-06: 164.81722970059207USD
- 2026-10-07: 162.21219854722597USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 164.39688062727356USD
- 2026-10-13: 162.54287874713137USD
- 2026-10-14: 162.54287874713137USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 161.55776265480043USD
- 2026-10-19: 161.55776265480043USD
- 2026-10-20: 161.55776265480043USD
- 2026-10-21: 150.9188865580292USD
- 2026-10-22: 160.60789860006716USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 161.55776265480043USD
- 2026-10-26: 161.55776265480043USD
- 2026-10-27: 161.55776265480043USD
- 2026-10-28: 161.55776265480043USD
- 2026-10-29: 161.55776265480043USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 171.8143220104828USD
- 2026-11-03: 176.09345774101257USD
- 2026-11-04: 171.8143220104828USD
- 2026-11-05: 171.8143220104828USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 171.8143220104828USD
- 2026-11-09: 181.29680537391664USD
- 2026-11-10: 171.8143220104828USD
- 2026-11-11: 171.8143220104828USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
Satisfy your appetite with international cuisine at Kukulkan, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 3.19 per accommodation, per night. This tax does not apply to children under 12 years of age.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Aire de pique nique/Tables
Petit-déjeuner en chambre
Chambres hypoallergéniques
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Activités
Piscine
Courts de tennis
Plage privée
Casino
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Cyclisme
Karaoké
Billard
Pêche
Mini-golf
Équitation
Aire de jeux
Canoë
Piscine extérieure
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit