Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
From
173 USD
a notte
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From
173 USD
a notte
Prezzi medi mensili
Presso Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive, il prezzo per notte è in media di 172 USD nel mese più economico (giugno) e di 606 USD nel mese più caro (aprile), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| febbraio | 296 USD |
| marzo | 350 USD |
| aprile | 606 USD |
| maggio | 175 USD |
| giugno | 172 USD |
| luglio | 192 USD |
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Prezzo più alto: aprile (circa 606 USD)
Prezzo più basso: giugno (circa 172 USD)
Informazioni su questa struttura
All-inclusive resort with a full-service spa, 6 restaurants, and 3 hot tubs near Akumal Beach.
Posizione
Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive si trova a Akumal e vanta una posizione strategica vicino alla spiaggia. Per gli amanti delle attività, una tappa fondamentale è indubbiamente Porto di Puerto Aventuras. A livello naturalistico, invece, spiccano Spiaggia di Akumal e Half Moon Bay. Viaggi con dei bambini? Che ne dici di fare tappa a Parque Xel-Há e Centro Ecológico Akumal? Divertiti in acqua grazie a una delle iniziative sportive della zona, tra cui pesca, oppure puoi sempre vivere le tue giornate all'aria aperta con attività come gite a piedi o in bici, equitazione e ecoturismo.
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Banco escursioni
Posizione
Carretera Chetumal - Cancún Km 250, Akumal, Quintana Roo, Messico
Opzioni camera
5
1 King Bed Junior Suite Double
Dettagli della camera
1 Letto Matrimoniale Large
1 Divano Letto
Posti letto: 3
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (3 Adults + 1 Child)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (1 Adult +1 Child)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (2 Adults + 2 Children)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
1 King Bed Junior Suite Single
Dettagli della camera
1 Letto Matrimoniale Large
1 Divano Letto
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (2 Adults + 1 Child)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
6
2 Double Beds Junior Suite Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
1 Divano Letto
Posti letto: 3
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (3 Adults)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (1 Adult)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
6
2 Double Beds Junior Suite Single
Dettagli della camera
2 Letti Matrimoniali Alla Francese
1 Divano Letto
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (2 Adults)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (1 Adult +2 Children)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Superior Suite
Dettagli della camera
1 Letto Matrimoniale Large
1 Divano Letto
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
5
Junior Suite Superior (1 Adult +3 Children)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
452 ft²
Vista sul giardinoBalconeAria condizionataCassetta di sicurezzDivano lettoIngresso privato
Recensioni degli ospiti
7.9
Buono
Sulla base di 332 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
45%
Famiglia
39%
Gruppo
13%
In solitaria
0%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
A Bahia Principe Grand Coba - All Inclusive, i viaggiatori descrivono un resort grande e adatto alle famiglie, con piscine, un parco acquatico per bambini e animazioni vivaci, bilanciato da camere datate, manutenzione variabile, accesso limitato ai ristoranti à la carte, dipendenza dai navetti e una spiaggia rocciosa soggetta all'accumulo di alghe.
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Cosa pensano gli ospiti
A Bahia Principe Grand Coba - All Inclusive, i viaggiatori descrivono un resort grande e adatto alle famiglie, con piscine, un parco acquatico per bambini e animazioni vivaci, bilanciato da camere datate, manutenzione variabile, accesso limitato ai ristoranti à la carte, dipendenza dai navetti e una spiaggia rocciosa soggetta all'accumulo di alghe.
Molti ospiti lodano il personale cordiale, le ampie piscine, il miniclub e le attività in tutto il complesso, sebbene siano stati segnalati chiusure occasionali e lunghe code al bar. I buffet sono abbondanti ma possono risultare ripetitivi o tiepidi, e le prenotazioni nei ristoranti à la carte sono molto limitate. Le camere sono confortevoli ma datate, con segnalazioni ricorrenti di aria condizionata debole, umidità o odori di muffa e alcuni problemi di manutenzione; il resort è lontano dall'aeroporto e sarà necessario affidarsi ai navetti per raggiungere una spiaggia rocciosa e interessata dall'accumulo di alghe. Ideale per famiglie in cerca di molte attività, a patto di accettare compromessi per quanto riguarda la logistica dei pasti e la qualità della spiaggia.
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Servizi
Piscine multiple, un parco acquatico per bambini, attività quotidiane e (per alcuni piani) accesso ai resort affiliati rappresentano i punti di forza. Tra gli aspetti negativi figurano chiusure/ristrutturazioni occasionali, orari di apertura delle piscine anticipati, lunghe code al bar, assenza di ascensori nelle ville e servizio in piscina/in camera limitato o assente.
Recensioni degli ospiti correlate
4
Christopher
4 mag 2025
·
Soggiorno di 7 notti
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
8
Kelly
2 ago 2025
·
Soggiorno di 6 notti
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Kimberly
22 mar 2025
·
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
6
Victoria
4 ago 2025
·
Soggiorno di 3 notti
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
10
Danielle
1 nov 2025
·
Soggiorno di 8 notti
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
10
Anthony Fabbrizio Penado
18 gen 2025
·
Soggiorno di 5 notti
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
8
Carys
17 giu 2025
·
Soggiorno di 7 notti
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
8
Lynnette
10 apr 2025
·
Large property with lots to do.
Large property with lots to do.
10
Alexis
15 set 2025
·
Soggiorno di 7 notti
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
8
Eric
27 ott 2025
·
Soggiorno di 4 notti
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
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Pulizia
Molti ospiti hanno trovato la struttura e le piscine pulite, ma il feedback è incoerente. Problemi ricorrenti includono camere umide o con odore di muffa, presenza di insetti (ad esempio scarafaggi/acari), aree poco manutenute e pulizie irregolari; un rapporto ha segnalato cibo poco cotto e problemi di igiene nel parco acquatico.
Recensioni degli ospiti correlate
10
Monette
2 nov 2025
·
Soggiorno di 5 notti
Room is clean..staff are friendly and helpful.
Room is clean..staff are friendly and helpful.
2
JAMES
10 apr 2025
·
Soggiorno di 4 notti
Cucarachas en todos lados y olor pestilente
Cucarachas en todos lados y olor pestilente
4
Catherina
16 ott 2025
·
Soggiorno di 3 notti
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
8
Carole
4 nov 2025
·
Soggiorno di 8 notti
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
8
Juan Cosme
9 nov 2025
·
Soggiorno di 4 notti
Everything was great. Just the staff didn’t clean my room every day.
Everything was great. Just the staff didn’t clean my room every day.
2
Kory
12 dic 2025
·
Soggiorno di 8 notti
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
6
Grace
30 set 2025
·
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
10
Russell
30 apr 2025
·
Soggiorno di 5 notti
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
10
Sandra
24 giu 2025
·
Soggiorno di 7 notti
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
2
Frédérick
25 apr 2025
·
Soggiorno di 7 notti
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
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Camere
Le camere sono generalmente spaziose e confortevoli ma datate, con poche prese di corrente e senza ascensori per raggiungere i piani superiori. Le lamentele più comuni includono aria condizionata debole, umidità o odori di muffa, rumore occasionale vicino agli spettacoli e problemi di manutenzione sporadici.
Recensioni degli ospiti correlate
10
WESLEY
15 nov 2025
·
Soggiorno di 7 notti
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
10
David
31 mar 2025
·
Soggiorno di 6 notti
Our room was near the lobby the evening shows were extremely loud in our room .
Our room was near the lobby the evening shows were extremely loud in our room .
8
Kelly
2 ago 2025
·
Soggiorno di 6 notti
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Brian
20 lug 2024
·
Soggiorno di 5 notti
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
4
Jennifer
10 nov 2025
·
Soggiorno di 3 notti
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
10
Danielle
1 nov 2025
·
Soggiorno di 8 notti
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
8
Carole
4 nov 2025
·
Soggiorno di 8 notti
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
6
Eric Lindsay
29 apr 2025
·
Soggiorno di 7 notti
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
6
serge
30 gen 2025
·
Soggiorno di 8 notti
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
4
junais
1 mar 2025
·
Soggiorno di 7 notti
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
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Servizio
Il servizio è considerato in modo variabile: molti membri del personale sono cordiali e gli animatori del miniclub ricevono elogi, tuttavia il check-in può essere molto lento, le informazioni incoerenti e il personale insufficiente a volte. Gli ospiti menzionano lunghe attese, ritardi dei golf cart e risposte poco utili da parte dell'assistenza clienti.
Recensioni degli ospiti correlate
10
WESLEY
15 nov 2025
·
Soggiorno di 7 notti
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
8
Hector
6 ago 2025
·
Soggiorno di 4 notti
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
8
Dilcia Maria
9 ott 2025
·
Soggiorno di 7 notti
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
4
Jennifer
10 nov 2025
·
Soggiorno di 3 notti
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
8
Corrine
3 set 2025
·
Soggiorno di 7 notti
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Leslie
9 nov 2025
·
Soggiorno di 4 notti
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
2
Rita
3 nov 2025
·
Soggiorno di 5 notti
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
10
Neisha Daly
19 ott 2024
·
Soggiorno di 4 notti
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
4
Jesús
9 lug 2025
·
Soggiorno di 2 notti
Servicio pésimo
Servicio pésimo
8
Cynthia
14 ago 2025
·
Soggiorno di 3 notti
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
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Posizione
Il resort è lontano dall'aeroporto e non si trova direttamente sulla spiaggia; gli ospiti dipendono dai navetti per raggiungere una piccola spiaggia rocciosa spesso interessata dall'accumulo di alghe. La posizione è comunque comoda per visitare Tulum/Xcaret e altre attrazioni della Riviera Maya.
Recensioni degli ospiti correlate
10
Jocelyn Rita
2 mar 2025
·
Soggiorno di 6 notti
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
8
Kelly
2 ago 2025
·
Soggiorno di 6 notti
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
8
Judy
20 mar 2025
·
Soggiorno di 9 notti
Far from beach
Far from beach
8
Sara
17 mar 2025
·
Soggiorno di 4 notti
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
2
eddy
1 lug 2025
·
Soggiorno di 6 notti
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
10
Bonita May
14 mar 2025
·
Soggiorno di 10 notti
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
8
Clinton
10 apr 2025
·
Soggiorno di 6 notti
Seaweed on the beach sucks but every resort faces that issue these days
Seaweed on the beach sucks but every resort faces that issue these days
8
Corrine
3 set 2025
·
Soggiorno di 7 notti
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Sergey
4 feb 2025
·
Soggiorno di 5 notti
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
8
Stephanie
14 ago 2025
·
Soggiorno di 8 notti
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
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Ristorazione
I buffet offrono molta scelta ma possono essere ripetitivi o tiepidi, e la segnalazione degli allergeni e le opzioni senza glutine sono inaffidabili. Le prenotazioni nei ristoranti à la carte sono severamente limitate e spesso complete; alcuni ospiti hanno segnalato cibo poco cotto, mentre altri si sono goduti alcuni ristoranti.
Recensioni degli ospiti correlate
8
Anne-Carlie
2 ago 2025
·
Soggiorno di 7 notti
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
4
Liliia
11 mar 2025
·
Soggiorno di 5 notti
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
10
Ann Marie
8 nov 2025
·
Soggiorno di 14 notti
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
8
Matthew
4 ott 2025
·
Soggiorno di 2 notti
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
10
Danielle
1 nov 2025
·
Soggiorno di 8 notti
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
4
Catherina
16 ott 2025
·
Soggiorno di 3 notti
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
2
Kory
12 dic 2025
·
Soggiorno di 8 notti
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
8
Martin
7 mar 2025
·
Soggiorno di 7 notti
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
8
Kristie
21 apr 2025
·
Soggiorno di 8 notti
Food labelling in buffet, more gluten free options
Food labelling in buffet, more gluten free options
8
Eric
27 ott 2025
·
Soggiorno di 4 notti
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Jose de Jesus
4 mag 2024
·
Soggiorno di 4 notti
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10
Ilaria
19 dic 2023
·
Soggiorno di 6 notti
Camere molto spaziose con balconcino, bagno molto grande. Sono un po' datate rispetto agli altri Bahia principe che sono lì. Tutta la baia è del Bahia principe che poi si divide in più villaggi, quindi con le loro efficentissime navette puoi girare tutti gli hotel e di conseguenza le spiagge. È tutto molto grande e ben tenuto. Il ristorante al buffet bellissimo e super fornito. Personale gentilissimo. Pulizia della camera ottima. Molto carino anche hacienda, un posto dove la sera mettono musica di fino le due di notte che per noi giovani non è male dato che akumal è un po' lontana dalla movida di playa del carmen ( raggiungibile appena fuori hacienda, all'entrata principale, sulla strada con un collettivo). Ci ritornerei!!
Camere molto spaziose con balconcino, bagno molto grande. Sono un po' datate rispetto agli altri Bahia principe che sono lì. Tutta la baia è del Bahia principe che poi si divide in più villaggi, quindi con le loro efficentissime navette puoi girare tutti gli hotel e di conseguenza le spiagge. È tutto molto grande e ben tenuto. Il ristorante al buffet bellissimo e super fornito. Personale gentilissimo. Pulizia della camera ottima. Molto carino anche hacienda, un posto dove la sera mettono musica di fino le due di notte che per noi giovani non è male dato che akumal è un po' lontana dalla movida di playa del carmen ( raggiungibile appena fuori hacienda, all'entrata principale, sulla strada con un collettivo). Ci ritornerei!!
8
ALLISON LORENA
1 set 2023
·
Soggiorno di 3 notti
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8
Alejandra
3 settimane fa
·
Soggiorno di 2 notti
La alberca la cierran a las 7 pm es muy temprano Falta que tenga meseros q distribuyan las bebidas todo se tiene q levantar uno a servirse
La alberca la cierran a las 7 pm es muy temprano Falta que tenga meseros q distribuyan las bebidas todo se tiene q levantar uno a servirse
8
patricio
mese scorso
·
Soggiorno di 3 notti
Todo en general bien, solo tuve problemas con la habitación, llegamos y tenía goteras por el aire acondicionado y no enfriaba mucho, lo reporte y repararon sin embargo la habitación estaba extremadamente húmeda y con olor a humedad, tuvieron que mandar u deshumidificador que si ayudo más si había mucha humedad. Se portaron muy bien buscando soluciones aunque si fue incómodo
Todo en general bien, solo tuve problemas con la habitación, llegamos y tenía goteras por el aire acondicionado y no enfriaba mucho, lo reporte y repararon sin embargo la habitación estaba extremadamente húmeda y con olor a humedad, tuvieron que mandar u deshumidificador que si ayudo más si había mucha humedad. Se portaron muy bien buscando soluciones aunque si fue incómodo
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 161.33810437509158USD
- 2026-09-17: 161.3876549546814USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 162.5765014346924USD
- 2026-09-21: 147.95104948251344USD
- 2026-09-22: 162.32881852343752USD
- 2026-09-23: 162.32881852343752USD
- 2026-09-24: 163.25308030551147USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 148.14919931085205USD
- 2026-09-28: 163.25308030551147USD
- 2026-09-29: 162.29853178146362USD
- 2026-09-30: 148.14919931085205USD
- 2026-10-01: 163.25308030551147USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 162.73652601129152USD
- 2026-10-05: 163.25308030551147USD
- 2026-10-06: 165.0188446036072USD
- 2026-10-07: 163.07067748339844USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 163.25308030551147USD
- 2026-10-13: 163.07067748339844USD
- 2026-10-14: 163.25308030551147USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 161.755382543396USD
- 2026-10-19: 159.8644120491333USD
- 2026-10-20: 161.755382543396USD
- 2026-10-21: 161.755382543396USD
- 2026-10-22: 161.755382543396USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 161.755382543396USD
- 2026-10-26: 161.755382543396USD
- 2026-10-27: 161.755382543396USD
- 2026-10-28: 161.755382543396USD
- 2026-10-29: 161.755382543396USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 172.52397275076294USD
- 2026-11-03: 172.52397275076294USD
- 2026-11-04: 172.52397275076294USD
- 2026-11-05: 172.52397275076294USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 172.52397275076294USD
- 2026-11-09: 172.52397275076294USD
- 2026-11-10: 172.52397275076294USD
- 2026-11-11: 172.52397275076294USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
Satisfy your appetite with international cuisine at Kukulkan, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 3.19 per accommodation, per night. This tax does not apply to children under 12 years of age.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Banco escursioni
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Informazioni generali
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
Solarium
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Bar della piscina
Area/Tavoli da picnic
Colazione in camera
Disponibilità camere anallergiche
Distributori automatici
Family room
Beach Sun Loungers
Snack Bar/Deli
Attività
Piscina
Campi da tennis
Spiaggia privata
Casinò
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Ciclismo
Karaoke
Biliardo
Pesca
Minigolf
Equitazione
Area giochi
Canoa
Piscina scoperta
Musica dal vivo
Bicycle Tour Information
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Water Park
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Stazione di ricarica per auto elettriche
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito