Akumal Bay Beach & Spa Resort
338 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
338 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Akumal Bay Beach & Spa Resort, il prezzo per notte è in media di 227 USD nel mese più economico (agosto) e di 533 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 431 USD |
| febbraio | 435 USD |
| marzo | 400 USD |
| aprile | 370 USD |
| maggio | 304 USD |
| giugno | 253 USD |
| luglio | 239 USD |
| agosto | 227 USD |
| settembre | 338 USD |
| ottobre | 533 USD |
| novembre | 450 USD |
| dicembre | 433 USD |
G
F
M
A
M
G
L
A
set · 338 USD
S
O
N
D
Prezzo più alto: ottobre (circa 533 USD)
Prezzo più basso: agosto (circa 227 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 4 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questa struttura potrai inoltre conta...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 4 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questa struttura potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Mangia un boccone al Rodizio Grill, uno dei 4 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 3 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:00.
Camere
Regalati un soggiorno indimenticabile in una delle 310 camere della struttura, complete di vasche idromassaggio private esterne e TV al plasma. Le camere sono dotate di balcone o patio attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I comfort includono telefoni, casseforti e minibar con snack e bevande gratuite.
Posizione
Alloggiando presso Akumal Bay Beach & Spa Resort All Inclusive, una struttura sul mare di Akumal, puoi metterti al volante ed essere in 2 minuti a Spiaggia di Akumal e in 10 minuti a Parque Xel-Há. Questa struttura all-inclusive dista 16,6 km da Porto di Puerto Aventuras e 17,5 km da Soliman Bay.
Nelle vicinanze
Spiaggia di Akumal(0.5 miglia)
Spiaggia di Akumal Sud(0.8 miglia)
Hekab Be Biblioteca(0.8 miglia)
Centro Ecológico Akumal(1 miglia)
Half Moon Bay(1.7 miglia)
Laguna di Yal-ku(1.9 miglia)
Riviera Maya Golf Club(2.2 miglia)
Aktun Chen(2.2 miglia)
Spiaggia di Xcacel(5.6 miglia)
Santuario di Xcacel-Xcacelito(6.4 miglia)
Spiaggia di Xcacelito(6.4 miglia)
Parque Xel-Há(6.8 miglia)
Spiaggia di Xpu-ha(8.2 miglia)
Cenote Tajma Ha(8.2 miglia)
Parco ecologico El Toh(8.4 miglia)
Aeroporto Internazionale di Cozumel (CZM)(33.5 miglia)
Aeroporto internazionale di Tulum (TQO)(41.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(57.4 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Km. 104 Carretera Federal Cancun-Tulum, Akumal, Quintana Roo, Messico
Spiaggia di Akumal (0.5 miglia)
Spiaggia di Akumal Sud (0.8 miglia)
Hekab Be Biblioteca (0.8 miglia)
Centro Ecológico Akumal (1 miglia)
Half Moon Bay (1.7 miglia)
Laguna di Yal-ku (1.9 miglia)
Opzioni camera
11
Junior Suite Penthouse Ocean Front Rooftop terrace
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
850 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
8
Junior Suite Garden Premium Ocean Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
7
Junior Suite Garden Ocean Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
592 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
9
Junior Suite Premium Ocen Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
495 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
9
Junior Suite Ocean Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
495 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
8
Junior Suite Penthouse Premium Roof Top Terrace
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
Recensioni degli ospiti
8.7
Ottimo
Sulla base di 1004 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
57%
Famiglia
30%
Gruppo
10%
In solitaria
0%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Nelle recensioni recenti di Akumal Bay Beach & Spa Resort, i viaggiatori lodano costantemente l'ambiente tranquillo sulla spiaggia, il personale cordiale e le opportunità di snorkeling nella Baia di Akumal, mentre le opinioni divergono sulla qualità del cibo, le condizioni delle camere e l'impatto delle alghe e dei lavori di ristrutturazione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Nelle recensioni recenti di Akumal Bay Beach & Spa Resort, i viaggiatori lodano costantemente l'ambiente tranquillo sulla spiaggia, il personale cordiale e le opportunità di snorkeling nella Baia di Akumal, mentre le opinioni divergono sulla qualità del cibo, le condizioni delle camere e l'impatto delle alghe e dei lavori di ristrutturazione.
Molti hanno apprezzato le camere con vista sull'oceano, un'atmosfera rilassata con yoga quotidiano e musica dal vivo, e il servizio premuroso di personale esperto. Tra gli svantaggi più comuni figurano la qualità incostante della colazione a buffet, la disponibilità limitata di bevande di alta qualità, le attese per la cena à la carte e occasionali problemi di manutenzione come aria condizionata debole, problemi con l'acqua calda o camere datate. Le alghe e le rocce possono limitare il nuoto in alcuni momenti, e i recenti lavori di ristrutturazione o la pratica di riservare i lettini a bordo piscina/spiaggia hanno frustrato alcuni ospiti. Aspettatevi un soggiorno tranquillo sulla spiaggia, con personale e servizi eccellenti, ma con esperienze variabili in termini di cibo e camere.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
L'offerta benessere si distingue, con frequenti elogi per le lezioni di yoga, i trattamenti spa e la facilità di fare snorkeling o SUP direttamente dalla spiaggia. Tra gli aspetti negativi segnalati figurano la ristrutturazione/il rumore della piscina, il numero limitato di lettini e daybed, occasionali chiusure di ascensori/palestra e un programma di intrattenimento tranquillo.
Recensioni degli ospiti correlate
10
Laura
13 ago 2025
·
Soggiorno di 6 notti
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
6
Lee
19 ago 2025
·
Soggiorno di 7 notti
Major renovation works taking place. Hard to relax by the pool with constant drilling and banging. Was Not advised of this prior to booking. The room next door to us was also under renovation and work was carried out durning the night past 10pm on two occasions. Balcony door very poor security and left open each day by Housekeeping. Did not work on arrival and a temporary fix was done. Hot tub did not work on arrival also the TV however this was fixed. Hotel is generally nice. Most staff are helpful however a couple of staff give poor service. Good is generally nice.
Major renovation works taking place. Hard to relax by the pool with constant drilling and banging. Was Not advised of this prior to booking. The room next door to us was also under renovation and work was carried out durning the night past 10pm on two occasions. Balcony door very poor security and left open each day by Housekeeping. Did not work on arrival and a temporary fix was done. Hot tub did not work on arrival also the TV however this was fixed. Hotel is generally nice. Most staff are helpful however a couple of staff give poor service. Good is generally nice.
8
Kyla
7 feb 2026
·
Soggiorno di 5 notti
Beautiful facility. Nice activities. Staff was helpful.
Beautiful facility. Nice activities. Staff was helpful.
8
Elizabeth
19 gen 2025
·
Soggiorno di 7 notti
The good: Loved the proximity to beach, all rooms are ocean view. The staff are lovely. Nice decor and vibe. Clean, well appointed room. The food is hit or miss as far as their fine dining options. The bad: Elevator was broken half the time and building 4 stank of sewerage in hallway. Getting a good chair on the beach or by the pools is cutthroat. Get your towel on a chair by 615 am.
The good: Loved the proximity to beach, all rooms are ocean view. The staff are lovely. Nice decor and vibe. Clean, well appointed room. The food is hit or miss as far as their fine dining options. The bad: Elevator was broken half the time and building 4 stank of sewerage in hallway. Getting a good chair on the beach or by the pools is cutthroat. Get your towel on a chair by 615 am.
10
Alejandra
3 feb 2026
·
Soggiorno di 6 notti
Fabulous resort. Love the yoga and 5 yoga meditation with music. Rooms are large and clean. Very comfortable. Staff is so nice! Awesome gym. Good food and bartenders. Really liked the nightlife. We danced a lot.
Fabulous resort. Love the yoga and 5 yoga meditation with music. Rooms are large and clean. Very comfortable. Staff is so nice! Awesome gym. Good food and bartenders. Really liked the nightlife. We danced a lot.
10
Erin Nicole
6 giu 2023
·
Soggiorno di 5 notti
We had a fantastic stay here! It is low key, the staff is friendly, very clean, the pools were great and di not get gross by the end of the day, the beach is gorgeous and swimmable, the staff keep the seaweed raked, and the food at the restaurants and buffet were excellent. We booked a couple of excursions through the resort and they were also excellent. The only drawback would be the limited top shelf alcohol choices and the staff do not speak a lot of English so communicating and requesting some different cocktail choices were not easy, but we survived. Hands down we would stay here again.
We had a fantastic stay here! It is low key, the staff is friendly, very clean, the pools were great and di not get gross by the end of the day, the beach is gorgeous and swimmable, the staff keep the seaweed raked, and the food at the restaurants and buffet were excellent. We booked a couple of excursions through the resort and they were also excellent. The only drawback would be the limited top shelf alcohol choices and the staff do not speak a lot of English so communicating and requesting some different cocktail choices were not easy, but we survived. Hands down we would stay here again.
10
Chloe
12 apr 2025
·
Soggiorno di 9 notti
Quieter, amazing staff, yoga, SUPs, painting and Thursday markets. Loved our stay!
Quieter, amazing staff, yoga, SUPs, painting and Thursday markets. Loved our stay!
6
derrick
3 lug 2025
·
Soggiorno di 3 notti
Relaxing Retreat with Incredible Service — Watch out for the Seaweed We recently stayed at Akumal Wellness Resort in Akumal, Mexico, and overall had a wonderful and restorative experience. From the moment we arrived, the staff made us feel truly welcome — warm, attentive, and genuinely kind. The people here are what make this place so special. One of the highlights of our trip was the spa — the services were absolutely amazing. Every treatment we experienced was expertly done, leaving us relaxed and refreshed. It’s a must-do if you're staying at the resort. The food and drinks were another highlight. Every meal was delicious, and the drinks were always on point — fresh, flavorful, and plentiful. Whether poolside or at dinner, the culinary offerings exceeded our expectations. The only downside of our trip was the sargassum (seaweed) on the beach. Unfortunately, it was heavy during our visit, which made the beach largely unusable. While this is a natural and seasonal issue that many Caribbean destinations face, it was disappointing not to be able to fully enjoy the otherwise beautiful beachfront. That said, the resort made up for it in many other ways. If you're looking for a relaxing escape with great people, fantastic food, and top-tier wellness services, Akumal Wellness Resort is worth considering. Just be sure to check the seaweed conditions if the beach is a key part of your vacation plans. Would have been 5 stars if not for the seaweed.
Relaxing Retreat with Incredible Service — Watch out for the Seaweed We recently stayed at Akumal Wellness Resort in Akumal, Mexico, and overall had a wonderful and restorative experience. From the moment we arrived, the staff made us feel truly welcome — warm, attentive, and genuinely kind. The people here are what make this place so special. One of the highlights of our trip was the spa — the services were absolutely amazing. Every treatment we experienced was expertly done, leaving us relaxed and refreshed. It’s a must-do if you're staying at the resort. The food and drinks were another highlight. Every meal was delicious, and the drinks were always on point — fresh, flavorful, and plentiful. Whether poolside or at dinner, the culinary offerings exceeded our expectations. The only downside of our trip was the sargassum (seaweed) on the beach. Unfortunately, it was heavy during our visit, which made the beach largely unusable. While this is a natural and seasonal issue that many Caribbean destinations face, it was disappointing not to be able to fully enjoy the otherwise beautiful beachfront. That said, the resort made up for it in many other ways. If you're looking for a relaxing escape with great people, fantastic food, and top-tier wellness services, Akumal Wellness Resort is worth considering. Just be sure to check the seaweed conditions if the beach is a key part of your vacation plans. Would have been 5 stars if not for the seaweed.
8
Diane
21 mag 2024
·
The property itself was nice, open, lots of relaxing areas. The beach is small but also close to the resort so easy access to the water. Unfortunately, the Sargasm decided to visit earlier than normal but the resort did a great job clearing the beach. My only disappointment was the food as there were not enough fish or shrimp options and the menus were obscure, and I am an adventurous eater. Another issue was the main pool has NO lounge chairs just beds and they are not conducive to sitting comfortably and there are not enough for everyone anyway. Overall, the resort was peaceful and beautiful, and I enjoyed my week there.
The property itself was nice, open, lots of relaxing areas. The beach is small but also close to the resort so easy access to the water. Unfortunately, the Sargasm decided to visit earlier than normal but the resort did a great job clearing the beach. My only disappointment was the food as there were not enough fish or shrimp options and the menus were obscure, and I am an adventurous eater. Another issue was the main pool has NO lounge chairs just beds and they are not conducive to sitting comfortably and there are not enough for everyone anyway. Overall, the resort was peaceful and beautiful, and I enjoyed my week there.
10
Emilie Day
7 lug 2025
·
Soggiorno di 8 notti
We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!
We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno trovato la struttura e le camere molto pulite, con giardini curati. Tuttavia, le recensioni segnalano anche delle mancanze e segni di usura, come camere polverose o con odore di chiuso, piscine torbide/sporche, la presenza di insetti in alcuni casi, e aree comuni o sedute che necessitano di maggiore manutenzione.
Recensioni degli ospiti correlate
8
Mohsen
16 ott 2023
·
Soggiorno di 7 notti
The property need a face left almost everything falling a part , but it was clean . Landscaping was very nice . Front desk was very helpful and nice.
The property need a face left almost everything falling a part , but it was clean . Landscaping was very nice . Front desk was very helpful and nice.
8
christopher
18 giu 2025
·
Soggiorno di 5 notti
Nice and clean room ,very friendly employees Food was good, Mexican restaurant was the best. Big disappointment was the beach, tons seagrass prevent swimming . Because of that pool was overcrowded .
Nice and clean room ,very friendly employees Food was good, Mexican restaurant was the best. Big disappointment was the beach, tons seagrass prevent swimming . Because of that pool was overcrowded .
10
Ashley
30 mag 2023
·
Soggiorno di 3 notti
This is a really nice, quiet resort, it's not as new and shiny as others, but the staff does an excellent job maintaining the property and keeping it clean. The food was good, especially the Mexican and Peruvian restaurants. The rooms were really clean. It is a beautiful property and I would definitely go back.
This is a really nice, quiet resort, it's not as new and shiny as others, but the staff does an excellent job maintaining the property and keeping it clean. The food was good, especially the Mexican and Peruvian restaurants. The rooms were really clean. It is a beautiful property and I would definitely go back.
6
Christina
10 mag 2024
·
Soggiorno di 8 notti
We love the snorkeling at the resort and the staff. The room we had 2001 needed work. Broken mirror. Light fixture hanging from ceiling. We had cockroaches in the room. Box springs had holes in it. Air conditioner did not cool down enough. Lowest was 24. Maids didn’t clean very well. Paint was falling off the wall in the bathroom. The maids didn’t clean the floors. The sheets on the bed was a flat sheet that didn’t fit.
We love the snorkeling at the resort and the staff. The room we had 2001 needed work. Broken mirror. Light fixture hanging from ceiling. We had cockroaches in the room. Box springs had holes in it. Air conditioner did not cool down enough. Lowest was 24. Maids didn’t clean very well. Paint was falling off the wall in the bathroom. The maids didn’t clean the floors. The sheets on the bed was a flat sheet that didn’t fit.
10
barry
12 set 2025
·
Soggiorno di 5 notti
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
10
Raymond
23 ott 2025
·
Soggiorno di 14 notti
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
6
pierre
10 apr 2024
·
Soggiorno di 12 notti
Établissement méritant pour les chambres un rafraîchissement. Ce qui est déjà en vous actuellement Une grande partie de l’hôtel était en réfection. Alimentation moyen, pas de grande saveur, pas de fruit mûr Sans saveur petit déjeuner varié, mais pas de très très grande qualité Plage, très belle, si ce n’est que nous ne savions pas qu’il y avait des roches et qui fallait absolument s’acheter des chaussures pour pouvoir aller dans l’eau Les sièges du restaurant du buffet vraiment très sale, les transats de la piscine, vraiment très sale, pas terrible , le service, de très bonne qualité, les gens sympathique pa Rapport qualité prix moyen
Établissement méritant pour les chambres un rafraîchissement. Ce qui est déjà en vous actuellement Une grande partie de l’hôtel était en réfection. Alimentation moyen, pas de grande saveur, pas de fruit mûr Sans saveur petit déjeuner varié, mais pas de très très grande qualité Plage, très belle, si ce n’est que nous ne savions pas qu’il y avait des roches et qui fallait absolument s’acheter des chaussures pour pouvoir aller dans l’eau Les sièges du restaurant du buffet vraiment très sale, les transats de la piscine, vraiment très sale, pas terrible , le service, de très bonne qualité, les gens sympathique pa Rapport qualité prix moyen
6
Marcel
13 giu 2023
·
Soggiorno di 6 notti
Das Positive vorweg: Das Hotel Akumal Bay hat einen tollen Service, egal in welcher Position: sehr zuvorkommend und auch authentisch und freundlich. Der Strand ist wundervoll, teilweise ist der Einstieg sehr steinig - Vorsicht ! Seegras wird hier mit aller Macht bekämpft, sehr erträglich. Leider waren wir jedoch mit dem Hotel größtenteils nicht zufrieden: 1.) Essenauswahl überhaupt nicht mexikanisch, das Essen war auch weitestgehend nicht gut. Poolbar Mittagsbuffet sehr verdreckt, verschmutzt und unappetitlich. 2.) Cocktails fürchterlich, billiger Fusel wird hier ausgeschenkt. Lieber nur Wasser trinken, ist auch gesünder. 3.) Die Zimmer sind sehr hellhörig und teilweise gibt es schon einige Defekte, z.B. klemmende Tür, ausgehängte Schiebetür, defektes Fliegengitter. 4.) Der Pool ist versifft und total warm, hier saßen den ganzen Tag unsere amerikanischen Mitmenschen in Ganzkörperschwimmanzug, Schwimmhut und 1 Liter Trinkbechern und unterhielten sich lautstark. Alles in allem sind wir -gerade auch in dieser Preiskategorie- nicht zufrieden gewesen.
Das Positive vorweg: Das Hotel Akumal Bay hat einen tollen Service, egal in welcher Position: sehr zuvorkommend und auch authentisch und freundlich. Der Strand ist wundervoll, teilweise ist der Einstieg sehr steinig - Vorsicht ! Seegras wird hier mit aller Macht bekämpft, sehr erträglich. Leider waren wir jedoch mit dem Hotel größtenteils nicht zufrieden: 1.) Essenauswahl überhaupt nicht mexikanisch, das Essen war auch weitestgehend nicht gut. Poolbar Mittagsbuffet sehr verdreckt, verschmutzt und unappetitlich. 2.) Cocktails fürchterlich, billiger Fusel wird hier ausgeschenkt. Lieber nur Wasser trinken, ist auch gesünder. 3.) Die Zimmer sind sehr hellhörig und teilweise gibt es schon einige Defekte, z.B. klemmende Tür, ausgehängte Schiebetür, defektes Fliegengitter. 4.) Der Pool ist versifft und total warm, hier saßen den ganzen Tag unsere amerikanischen Mitmenschen in Ganzkörperschwimmanzug, Schwimmhut und 1 Liter Trinkbechern und unterhielten sich lautstark. Alles in allem sind wir -gerade auch in dieser Preiskategorie- nicht zufrieden gewesen.
2
Lucie
18 apr 2025
·
Soggiorno di 8 notti
Return with bug bites which turned out to be bed bugs. Will never return!!
Return with bug bites which turned out to be bed bugs. Will never return!!
10
John Frederick
8 apr 2023
·
Soggiorno di 14 notti
The resort is delightfully small and very clean - perfect for a relaxing holiday. The housekeeping is top notch. Nice white sandy beach. There was sargassum (sea weed) but it was everywhere in the bay and not within the control of the resort. They did their best to clear it. The Staff at the resort are attentive, friendly, authentically happy and eager to please. Whenever we came upon staff throughout the property, we were always greeted with a smile and an “hola”. We were given stellar service by the following: (to name only a few) Buffet: Daniela,; Michelle; Marco; Hector; Otilio; Carla Tec; Carla Ek; Antonio; and Aurora - (the omelet lady) who was extremely friendly and consistently, much to our amazement, recalled each guest’s preferences in detail. Conceriege/lobby/lounge: Luis Fernando; Gil Huerta; and Erick Quezeda. Lobby bar/coffee: Marcia; Blanca; Whilbert; Lidia; and Alejandra. The pool area recreation staff: Jessica and Alejandro - these two friendly outgoing athletes lead morning easy stretch, yoga, cardio (mild) in the pool, which was fun, healthy and an enjoyable social event. There is nightly music in the open air lounge and it’s very well done, with a variety of performers during the week. We did not miss the loud disco party that many resorts have. The dining options are excellent - from the buffet to the specialty restaurants. We spent 2 weeks at the resort and will defiantly be planning a return visit.
The resort is delightfully small and very clean - perfect for a relaxing holiday. The housekeeping is top notch. Nice white sandy beach. There was sargassum (sea weed) but it was everywhere in the bay and not within the control of the resort. They did their best to clear it. The Staff at the resort are attentive, friendly, authentically happy and eager to please. Whenever we came upon staff throughout the property, we were always greeted with a smile and an “hola”. We were given stellar service by the following: (to name only a few) Buffet: Daniela,; Michelle; Marco; Hector; Otilio; Carla Tec; Carla Ek; Antonio; and Aurora - (the omelet lady) who was extremely friendly and consistently, much to our amazement, recalled each guest’s preferences in detail. Conceriege/lobby/lounge: Luis Fernando; Gil Huerta; and Erick Quezeda. Lobby bar/coffee: Marcia; Blanca; Whilbert; Lidia; and Alejandra. The pool area recreation staff: Jessica and Alejandro - these two friendly outgoing athletes lead morning easy stretch, yoga, cardio (mild) in the pool, which was fun, healthy and an enjoyable social event. There is nightly music in the open air lounge and it’s very well done, with a variety of performers during the week. We did not miss the loud disco party that many resorts have. The dining options are excellent - from the buffet to the specialty restaurants. We spent 2 weeks at the resort and will defiantly be planning a return visit.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Camere spaziose con vista sull'oceano e alcune unità ristrutturate ricevono complimenti, soprattutto le suite panoramiche con vasche idromassaggio sul tetto. Altri segnalano arredi datati, problemi di privacy nel bagno e problemi ricorrenti come aria condizionata debole, problemi con l'acqua calda, rubinetteria rotta o rumori di costruzione.
Recensioni degli ospiti correlate
8
Carolyn
4 dic 2022
·
Soggiorno di 19.329 notti
The staff was very friendly and accommodating. We had a Penthouse room which was lovely with 2 exceptions - a toilet that isn\'t private is not ideal - a full door isn\'t too much to ask. Also, the room never got cooler than 26 degrees C, despite the AC being on full blast at all times. We stopped at the front desk to ask about it, and they said the penthouse rooms just "don\'t get that cool" which is unacceptable in a very warm environment. The specialty restaurants were good with excellent service (if you were fine with going at 6pm or 8:30pm, otherwise had to wait 45mins to an hour), but the buffet was pretty bad (for breakfast, lunch, or dinner). The buffet had lots of options, but nothing that was very flavorful or cooked well. Drinks are weak (as usual at an all inclusive resort). The hunger games starting at 7:30am to get a beach chair or day bed is tiring - provide enough seats for your guests. Live entertainment (a singer or a band every evening) was lovely, and the waitresses there are great and work their tails off. Overall, it was a great trip and the hotel itself is beautiful. Foodies or heavy drinkers, look elsewhere to avoid disappointment. I recommend implementing an online reservation system for the restaurants to make things run smoother.
The staff was very friendly and accommodating. We had a Penthouse room which was lovely with 2 exceptions - a toilet that isn\'t private is not ideal - a full door isn\'t too much to ask. Also, the room never got cooler than 26 degrees C, despite the AC being on full blast at all times. We stopped at the front desk to ask about it, and they said the penthouse rooms just "don\'t get that cool" which is unacceptable in a very warm environment. The specialty restaurants were good with excellent service (if you were fine with going at 6pm or 8:30pm, otherwise had to wait 45mins to an hour), but the buffet was pretty bad (for breakfast, lunch, or dinner). The buffet had lots of options, but nothing that was very flavorful or cooked well. Drinks are weak (as usual at an all inclusive resort). The hunger games starting at 7:30am to get a beach chair or day bed is tiring - provide enough seats for your guests. Live entertainment (a singer or a band every evening) was lovely, and the waitresses there are great and work their tails off. Overall, it was a great trip and the hotel itself is beautiful. Foodies or heavy drinkers, look elsewhere to avoid disappointment. I recommend implementing an online reservation system for the restaurants to make things run smoother.
10
Sean Lee
26 set 2025
·
Soggiorno di 7 notti
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
10
Daniel
28 dic 2024
·
Soggiorno di 6 notti
Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation.
Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation.
6
Isabel
7 ago 2024
·
Soggiorno di 6 notti
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
6
Renee
1 lug 2024
·
Soggiorno di 7 notti
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
6
karen
11 giu 2024
·
Soggiorno di 6 notti
Dining was a bit limited, our room was clean but bathroom is a bit awkward. There needs to bit more privacy in the toilet area.
Dining was a bit limited, our room was clean but bathroom is a bit awkward. There needs to bit more privacy in the toilet area.
10
Dianne
9 mar 2025
·
Soggiorno di 14 notti
The renovated rooms are lovely. T
The renovated rooms are lovely. T
6
Marty Edward
5 giu 2025
·
Soggiorno di 7 notti
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
4
Andrey
9 mag 2025
·
Soggiorno di 7 notti
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
6
Shanda
28 giu 2025
·
Soggiorno di 4 notti
Property was very nice. However inconvenienced by no hot water first day we arrived and no AC on last night at this location.
Property was very nice. However inconvenienced by no hot water first day we arrived and no AC on last night at this location.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il servizio è ampiamente descritto come caloroso, cordiale e disponibile, con personale spesso pronto a fare il possibile per soddisfare le richieste. Alcuni ospiti hanno riscontrato un servizio più lento o incostante, problemi di priorità per i posti a sedere o richieste irrisolte.
Recensioni degli ospiti correlate
10
jacqueline
27 giu 2023
·
Soggiorno di 7 notti
We had an amazing time staying at the Akumal Bay Beach & Wellness Resort! The location was perfect, making it so easy for us to visit all the iconic places we had on our list. The resort itself was beautiful and well maintained, with plenty of amenities to keep us entertained during our stay. We especially enjoyed learning about the reef turtles from Alex's presentation! The staff members were incredibly friendly and helpful, always going above and beyond to ensure we were comfortable and happy. We met German and Joel during our vacation and I must say, they were an absolute delight! They treated us like family from the moment we arrived, always making sure we were comfortable and had everything we needed. Their eagerness to help was truly heartwarming and made our stay even more enjoyable. We must also highlight how much the evening performances delighted us. The singers were amazing and the musicians were out of this world. It was truly a night to remember, every night! We would like to give a special thanks to the servers Marissa, Marcia, Lydia and Rosa Linda for their kindness and professionalism throughout the 8 days of our stay. Thank you for an unforgettable experience that we will cherish forever.
We had an amazing time staying at the Akumal Bay Beach & Wellness Resort! The location was perfect, making it so easy for us to visit all the iconic places we had on our list. The resort itself was beautiful and well maintained, with plenty of amenities to keep us entertained during our stay. We especially enjoyed learning about the reef turtles from Alex's presentation! The staff members were incredibly friendly and helpful, always going above and beyond to ensure we were comfortable and happy. We met German and Joel during our vacation and I must say, they were an absolute delight! They treated us like family from the moment we arrived, always making sure we were comfortable and had everything we needed. Their eagerness to help was truly heartwarming and made our stay even more enjoyable. We must also highlight how much the evening performances delighted us. The singers were amazing and the musicians were out of this world. It was truly a night to remember, every night! We would like to give a special thanks to the servers Marissa, Marcia, Lydia and Rosa Linda for their kindness and professionalism throughout the 8 days of our stay. Thank you for an unforgettable experience that we will cherish forever.
10
Jan
29 nov 2025
·
Soggiorno di 3 notti
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
10
LaDena
21 nov 2025
·
Soggiorno di 11 notti
Most of the customer service was outstanding!
Most of the customer service was outstanding!
10
JUAN
27 giu 2025
·
Soggiorno di 4 notti
Every thing was great: room, pools, beach, restaurant, food, live music, drinks, but special the workers, not only they work hard, but specially how nice they are, how hard they do to be sure that be are happy. My special thanks to Manuel Novelo, he treated us like VIP guest, you are the best. Thank you guys, you are amazing
Every thing was great: room, pools, beach, restaurant, food, live music, drinks, but special the workers, not only they work hard, but specially how nice they are, how hard they do to be sure that be are happy. My special thanks to Manuel Novelo, he treated us like VIP guest, you are the best. Thank you guys, you are amazing
4
Daniel
6 giu 2025
·
Soggiorno di 3 notti
The 5 star rating of this all inclusive resort is not justified. Travelling solo at this resort I was treated like a second class citizen. I often sat waiting and watching as couples and families were seated in the resteraunts before me even though I arrived and checked in well before before they did. One evening I waited an hour and a half while I watched multiple couples and families walk right in and be seated. Thankfully one of the staff members recognized me from another resteraunt and when I told her I was forgotten she sat me right away. The Good: The majority of the staff were warm and welcoming. Cleaning crew always greeted while walking the halls. The room (Penthouse 4th BLDG) was clean and had a nice view. Bed was very comfortable. The Bad: Pools were cloudy. No towels to be found at smaller pools requiring a hike to the main pool to get one. Crowded beach with not enough chairs or shade. You must get up at 6am and secure a spot. Bars use bottom shelf liquor, unless you specifically ask for name brand. Frozen drinks not blended enough with large chunks of ice Food was scarce and terrible. This was the worst part of the trip.
The 5 star rating of this all inclusive resort is not justified. Travelling solo at this resort I was treated like a second class citizen. I often sat waiting and watching as couples and families were seated in the resteraunts before me even though I arrived and checked in well before before they did. One evening I waited an hour and a half while I watched multiple couples and families walk right in and be seated. Thankfully one of the staff members recognized me from another resteraunt and when I told her I was forgotten she sat me right away. The Good: The majority of the staff were warm and welcoming. Cleaning crew always greeted while walking the halls. The room (Penthouse 4th BLDG) was clean and had a nice view. Bed was very comfortable. The Bad: Pools were cloudy. No towels to be found at smaller pools requiring a hike to the main pool to get one. Crowded beach with not enough chairs or shade. You must get up at 6am and secure a spot. Bars use bottom shelf liquor, unless you specifically ask for name brand. Frozen drinks not blended enough with large chunks of ice Food was scarce and terrible. This was the worst part of the trip.
10
Les
14 feb 2025
·
Soggiorno di 7 notti
Wonderful resort and the most amazing friendly staff. For an all inclusive you were made to feel like a special guest nothing was a problem. Selection of restaurants was very good as was the main dining buffet, bars everywhere and no pressure to tip. Room was splendid cleaned every day, great bedding. Beach fabulous and good off beach snorkeling. Can’t rate it high enough!
Wonderful resort and the most amazing friendly staff. For an all inclusive you were made to feel like a special guest nothing was a problem. Selection of restaurants was very good as was the main dining buffet, bars everywhere and no pressure to tip. Room was splendid cleaned every day, great bedding. Beach fabulous and good off beach snorkeling. Can’t rate it high enough!
10
Katerina
23 lug 2025
·
Soggiorno di 13 notti
Great resort! Everyone was very attentive and helpful. Definitely would return!
Great resort! Everyone was very attentive and helpful. Definitely would return!
8
Denise
29 mar 2025
·
Soggiorno di 7 notti
We love this place and it was the second time we went. Unfortunately, I feel like the attentiveness of the wait staff in the restaurants was slow. Last year we went and had better service, and we thought it would get even better if we tipped constantly. This year we tipped constantly and it wasn’t better. It was worse…
We love this place and it was the second time we went. Unfortunately, I feel like the attentiveness of the wait staff in the restaurants was slow. Last year we went and had better service, and we thought it would get even better if we tipped constantly. This year we tipped constantly and it wasn’t better. It was worse…
4
Andrey
9 mag 2025
·
Soggiorno di 7 notti
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
8
Pierre
30 nov 2025
·
Soggiorno di 3 notti
Perfect beach ! Amazing service
Perfect beach ! Amazing service
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Sulla spiaggia della calma Baia di Akumal, con eccellenti possibilità di snorkeling al largo e un'atmosfera tranquilla e rilassante; la città è raggiungibile a piedi, ma per visitare luoghi più distanti sono necessari taxi più costosi. Le alghe e gli ingressi rocciosi a volte limitano il nuoto, anche se il team si impegna a rimuovere le sargassi.
Recensioni degli ospiti correlate
10
Nina Legendre
29 giu 2025
·
Soggiorno di 3 notti
Beautiful grounds, updated rooms, easy beach access and a variety of dining options.
Beautiful grounds, updated rooms, easy beach access and a variety of dining options.
6
Michael Shaun
30 nov 2024
·
Soggiorno di 9 notti
I’ll say what was good only. Staff are very nice and pleasant to deal with. Beach is awesome, Raymond is the house evening entertainment, is great and imho underappreciated there. On weds the band Goliath plays and they rock! Leaving my review at that and that should speak volumes.
I’ll say what was good only. Staff are very nice and pleasant to deal with. Beach is awesome, Raymond is the house evening entertainment, is great and imho underappreciated there. On weds the band Goliath plays and they rock! Leaving my review at that and that should speak volumes.
8
Benjamin
20 giu 2025
·
Soggiorno di 3 notti
Gorgeous bay
Gorgeous bay
10
Deborah Jeanne
16 apr 2024
·
Soggiorno di 7 notti
My favourite part was the proximity to the ocean and the smaller size of the resort.
My favourite part was the proximity to the ocean and the smaller size of the resort.
6
Karen
7 set 2025
·
Soggiorno di 9 notti
I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
10
Peter Andrew
25 mar 2025
·
Soggiorno di 5 notti
Great beach and snorkeling. Not too crowded. Everything very close to walk to.
Great beach and snorkeling. Not too crowded. Everything very close to walk to.
8
Nikolai
21 mag 2024
·
Soggiorno di 9 notti
Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks.
Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks.
10
Ramaswamy
5 mag 2025
·
Soggiorno di 4 notti
On the beach. Excellent value for price. Mid size. Positives: All rooms have ocean views. Great vegetarian options. Diverse international visitors. Good snorkeling from beach. Turtle sites are nearby though require additional payment. Excellent yoga and meditation classes. Good attentive staff. Though slightly confused when it comes to service and reservations of beach chairs and gazebos. Negatives: Access to Tulum and other adjacent sites are limited. Cab fares via hotel are exorbitant. One can walk 15 mins on beach to town nearby and then hop on a cab to everywhere. But that’s not ideal while on vacation. Especially given Mexico’s arrangement to negotiate a ride each time. Thus, once there, feels a bit stuck.
On the beach. Excellent value for price. Mid size. Positives: All rooms have ocean views. Great vegetarian options. Diverse international visitors. Good snorkeling from beach. Turtle sites are nearby though require additional payment. Excellent yoga and meditation classes. Good attentive staff. Though slightly confused when it comes to service and reservations of beach chairs and gazebos. Negatives: Access to Tulum and other adjacent sites are limited. Cab fares via hotel are exorbitant. One can walk 15 mins on beach to town nearby and then hop on a cab to everywhere. But that’s not ideal while on vacation. Especially given Mexico’s arrangement to negotiate a ride each time. Thus, once there, feels a bit stuck.
10
Aaron
28 ott 2024
·
The location in Akumal Bay was wonderful. The beach was beautiful and we saw turtles, rays, coral, and fish galore while snorkeling. The area was safe and convenient for walking. The property was beautiful and well laid out. We ate at several different restaurants with different cuisines. One item to kepe in mind, most of the restaurants are not air conditioned so we tried to sit by the windows or on patios as well as dress lightly. We relaxed on lounge chairs under a nice umbrella on the beach each day. The staff was incredibly nice and helpful and made the stay delightful. The overall location was convenient for getting to/from TQO airport and to/from local attractions.
The location in Akumal Bay was wonderful. The beach was beautiful and we saw turtles, rays, coral, and fish galore while snorkeling. The area was safe and convenient for walking. The property was beautiful and well laid out. We ate at several different restaurants with different cuisines. One item to kepe in mind, most of the restaurants are not air conditioned so we tried to sit by the windows or on patios as well as dress lightly. We relaxed on lounge chairs under a nice umbrella on the beach each day. The staff was incredibly nice and helpful and made the stay delightful. The overall location was convenient for getting to/from TQO airport and to/from local attractions.
8
Yulia
20 lug 2025
·
Soggiorno di 4 notti
The place is okay. The beach unfortunately wasn’t so good for kids. Lots of seaweed prevented us from swimming. The place doesn’t have a lot of activities.
The place is okay. The beach unfortunately wasn’t so good for kids. Lots of seaweed prevented us from swimming. The place doesn’t have a lot of activities.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
I feedback sul cibo sono contrastanti: molti apprezzano alcuni ristoranti à la carte (messicano, brasiliano, peruviano, sushi) e la colazione, mentre molti altri trovano la colazione a buffet insipida, fredda o ripetitiva e le opzioni vegetariane limitate. Aspettatevi attese per la cena e per lo più bevande di fascia media.
Recensioni degli ospiti correlate
10
Susan
6 nov 2025
·
Soggiorno di 6 notti
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
8
Alexandra
2 mar 2025
·
Soggiorno di 7 notti
Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is meer dan genoeg ruimte en het bed sliep heerlijk. Er wordt ook goed schoongemaakt. Voor het eten waren de verwachtingen laag en dat klopte ook met de werkelijkheid. Een paar restaurants, te weinig tafels dus in de rij (!!) om 18.00 uur of wachten tot 19:45. Kwaliteit middelmatig met 1 uitzondering: er is een sushibar, open van 12.30 tot 18.00. Perfect en smaakvol. Soms een lange rij maar het is het wachten meer dan waard. Het buffet is praktisch, voor iedereen wel iets te vinden. Alleen bij het ontbijt moesten we vaak lang wachten op ons drinken. Dan het strand en de ligbedden. Er worden handdoeken op de ligbedden neergelegd terwijl mensen dan uren later pas verschijnen alsof je in een goedkoop hotel zit. Als wij dit van te voren hadden geweten, waren we hier niet naartoe gegaan. Zorg voor voldoende bedden, maak het strand en de bedden schoon en verbied deze ‘’claim je stoel met een handdoek’ ellende. Super triest en het voelt goedkoop.
Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is meer dan genoeg ruimte en het bed sliep heerlijk. Er wordt ook goed schoongemaakt. Voor het eten waren de verwachtingen laag en dat klopte ook met de werkelijkheid. Een paar restaurants, te weinig tafels dus in de rij (!!) om 18.00 uur of wachten tot 19:45. Kwaliteit middelmatig met 1 uitzondering: er is een sushibar, open van 12.30 tot 18.00. Perfect en smaakvol. Soms een lange rij maar het is het wachten meer dan waard. Het buffet is praktisch, voor iedereen wel iets te vinden. Alleen bij het ontbijt moesten we vaak lang wachten op ons drinken. Dan het strand en de ligbedden. Er worden handdoeken op de ligbedden neergelegd terwijl mensen dan uren later pas verschijnen alsof je in een goedkoop hotel zit. Als wij dit van te voren hadden geweten, waren we hier niet naartoe gegaan. Zorg voor voldoende bedden, maak het strand en de bedden schoon en verbied deze ‘’claim je stoel met een handdoek’ ellende. Super triest en het voelt goedkoop.
2
James
26 feb 2026
·
Soggiorno di 7 notti
Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
6
Marty Edward
5 giu 2025
·
Soggiorno di 7 notti
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
8
Maria
24 dic 2025
·
Soggiorno di 7 notti
Ojämn service, vacker strand och flera restauranger som inte var speciellt bra.
Ojämn service, vacker strand och flera restauranger som inte var speciellt bra.
8
Diana
23 set 2025
·
Soggiorno di 12 notti
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
6
Jose
10 ago 2025
·
Soggiorno di 4 notti
Food terrible
Food terrible
8
Sara
22 apr 2025
·
Soggiorno di 5 notti
excellent location, beautiful beach and great snorkeling. extremely clean and well kept property. service was good but could have been more attentive (not being seated/drink orders taken at buffet, soaps/shampoos/water not replenished by housekeeping, etc). a la Cartes restaurants VERY good. buffet was fairly typical, but had lots of nice Mexican options. chair saving an issue, but staff always available at beach to help you find a spot/remove towels. great resort for lower mobility individuals as there are elevators and everything is in close proximity. extra points for the resident resort cat.
excellent location, beautiful beach and great snorkeling. extremely clean and well kept property. service was good but could have been more attentive (not being seated/drink orders taken at buffet, soaps/shampoos/water not replenished by housekeeping, etc). a la Cartes restaurants VERY good. buffet was fairly typical, but had lots of nice Mexican options. chair saving an issue, but staff always available at beach to help you find a spot/remove towels. great resort for lower mobility individuals as there are elevators and everything is in close proximity. extra points for the resident resort cat.
8
Vivek
3 ago 2025
·
Soggiorno di 7 notti
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
8
Ramiro
24 mag 2025
·
Soggiorno di 7 notti
The buffet needs more and better options.
The buffet needs more and better options.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Francesca
6 mag 2025
·
Soggiorno di 7 notti
Struttura immersa in una cornice paradisiaca, di dimensioni umane seppur munita di ogni confort e servizio. Facilities di ottima qualità e pulizia impeccabile. Personale gentile, ottima scelta di ristoranti e cibo di qualità, fantastico il mini-club. Durante il nostro soggiorno non avremmo potuto desiderare di meglio. Consiglio vivamente sotto tutti i punti di vista.
Struttura immersa in una cornice paradisiaca, di dimensioni umane seppur munita di ogni confort e servizio. Facilities di ottima qualità e pulizia impeccabile. Personale gentile, ottima scelta di ristoranti e cibo di qualità, fantastico il mini-club. Durante il nostro soggiorno non avremmo potuto desiderare di meglio. Consiglio vivamente sotto tutti i punti di vista.
10
Gualtiero
28 ago 2023
·
Struttura delle giuste dimensioni. Grande ma non enorme. La spiaggia è bellissima, anche se consiglio di portare le scarpine da snorkel in quanto in acqua ci sono alcuni sassi. A 5 minuti a piedi dalla spiaggia c'è un'area dove si possono vedere le tartarughe. C'è una zona delimitata da boe bianche dove non si può entrare se non a pagamento, ma basta stare ai limiti della boa e si potranno vedere gratis tante tartarughe, soprattutto la mattina presto. La lezione sulla vita delle tartarughe organizzato in hotel è bellissimo, partecipate! La sera se siete fortunati potrete assistere alla deposizione delle uova; se vedete un biologo con la luce rossa, vuol dire che sta monitorando e proteggendo la tartaruga; avvicinatevi in silenzio e assolutamente senza flash e potrete assistere ad un evento meraviglioso. Buffet valido anche se un po' ripetitivo, ma ci sono anche 4 buoni ristoranti tematici inclusi nella struttura, oltre ad uno snack bar ed a un sushi bar. Tanto personale e tutti molto simpatici, sorridenti, veloci e disponibili. Consiglio di prendere un auto a noleggio per poter visitare anche le meraviglie nei dintorni. Raccomando: Tulum, Cobà e i 4 cenotes di casa Tortuga (i biglietti si acquistano insieme a quelli di Tutum).
Struttura delle giuste dimensioni. Grande ma non enorme. La spiaggia è bellissima, anche se consiglio di portare le scarpine da snorkel in quanto in acqua ci sono alcuni sassi. A 5 minuti a piedi dalla spiaggia c'è un'area dove si possono vedere le tartarughe. C'è una zona delimitata da boe bianche dove non si può entrare se non a pagamento, ma basta stare ai limiti della boa e si potranno vedere gratis tante tartarughe, soprattutto la mattina presto. La lezione sulla vita delle tartarughe organizzato in hotel è bellissimo, partecipate! La sera se siete fortunati potrete assistere alla deposizione delle uova; se vedete un biologo con la luce rossa, vuol dire che sta monitorando e proteggendo la tartaruga; avvicinatevi in silenzio e assolutamente senza flash e potrete assistere ad un evento meraviglioso. Buffet valido anche se un po' ripetitivo, ma ci sono anche 4 buoni ristoranti tematici inclusi nella struttura, oltre ad uno snack bar ed a un sushi bar. Tanto personale e tutti molto simpatici, sorridenti, veloci e disponibili. Consiglio di prendere un auto a noleggio per poter visitare anche le meraviglie nei dintorni. Raccomando: Tulum, Cobà e i 4 cenotes di casa Tortuga (i biglietti si acquistano insieme a quelli di Tutum).
10
Ana Paula
2 settimane fa
·
Soggiorno di 3 notti
Muy buena atencion del personal, la comida rica y fresca y todos los espacios limpios. Seguramente lo iré recomendar.
Muy buena atencion del personal, la comida rica y fresca y todos los espacios limpios. Seguramente lo iré recomendar.
10
KATHERINE
28 mag 2026
·
Soggiorno di 7 notti
Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.
Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.
10
Rosemary
27 mag 2026
·
Soggiorno di 4 notti
The resort stretches along the coast so there are plenty of seaview rooms. We stayed in building 4 which was great if you prefer quiet and don't mind a little more walking for restaurants. Buildings 1 and 2 are closer to the restaurants and swimming beach. We tried all the food venues except sushi and all of them were really good whether you are in the mood for a relaxed sit down dinner or prefer the speed and variety of a buffet you have good choices. We enjoyed snorkeling in front of the resort and appreciated the great yoga classes. Our room was spacious and comfortable. The fridge was resupplied daily but with all the food and drink options we did not need much in the room.
The resort stretches along the coast so there are plenty of seaview rooms. We stayed in building 4 which was great if you prefer quiet and don't mind a little more walking for restaurants. Buildings 1 and 2 are closer to the restaurants and swimming beach. We tried all the food venues except sushi and all of them were really good whether you are in the mood for a relaxed sit down dinner or prefer the speed and variety of a buffet you have good choices. We enjoyed snorkeling in front of the resort and appreciated the great yoga classes. Our room was spacious and comfortable. The fridge was resupplied daily but with all the food and drink options we did not need much in the room.
Politiche della struttura
Check-in
Check-out
Check-in dalle 15:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 253.24662725463867USD
- 2026-09-17: 252.81256190460203USD
- 2026-09-18: 252.42858169134522USD
- 2026-09-19: 173.40505466253663USD
- 2026-09-20: 251.8560425797119USD
- 2026-09-21: 252.8499550720825USD
- 2026-09-22: 251.8560425797119USD
- 2026-09-23: 251.8560425797119USD
- 2026-09-24: 252.81256190460203USD
- 2026-09-25: 255.9902633876953USD
- 2026-09-26: 253.24662725463867USD
- 2026-09-27: 253.0220056572876USD
- 2026-09-28: 253.96014350939942USD
- 2026-09-29: 253.0220056572876USD
- 2026-09-30: 256.9847710896606USD
- 2026-10-01: 281.78789016082766USD
- 2026-10-02: 281.84784877441405USD
- 2026-10-03: 281.84784877441405USD
- 2026-10-04: 281.78789016082766USD
- 2026-10-05: 281.84784877441405USD
- 2026-10-06: 281.7041056572876USD
- 2026-10-07: 281.78789016082766USD
- 2026-10-08: 281.78789016082766USD
- 2026-10-09: 281.84784877441405USD
- 2026-10-10: 281.8507197854004USD
- 2026-10-11: 281.7041056572876USD
- 2026-10-12: 309.23893916345213USD
- 2026-10-13: 281.7041056572876USD
- 2026-10-14: 281.7041056572876USD
- 2026-10-15: 281.7041056572876USD
- 2026-10-16: 281.7041056572876USD
- 2026-10-17: 281.7041056572876USD
- 2026-10-18: 281.7041056572876USD
- 2026-10-19: 281.7041056572876USD
- 2026-10-20: 281.84784877441405USD
- 2026-10-21: 281.78789016082766USD
- 2026-10-22: 281.78789016082766USD
- 2026-10-23: 282.84237398254396USD
- 2026-10-24: 281.7041056572876USD
- 2026-10-25: 281.84784877441405USD
- 2026-10-26: 303.72736834094235USD
- 2026-10-27: 304.72189354907226USD
- 2026-10-28: 303.72736834094235USD
- 2026-10-29: 303.72736834094235USD
- 2026-10-30: 303.9073667248535USD
- 2026-10-31: 303.2486447651367USD
- 2026-11-01: 329.59451209350584USD
- 2026-11-02: 329.59451209350584USD
- 2026-11-03: 329.59451209350584USD
- 2026-11-04: 329.63085489111324USD
- 2026-11-05: 332.56852935205075USD
- 2026-11-06: 329.59451209350584USD
- 2026-11-07: 329.89005116345214USD
- 2026-11-08: 329.59451209350584USD
- 2026-11-09: 329.59451209350584USD
- 2026-11-10: 329.59451209350584USD
- 2026-11-11: 329.59451209350584USD
- 2026-11-12: 328.74276716345213USD
- 2026-11-13: 329.59451209350584USD
- 2026-11-14: 331.02154460302734USD
- 2026-11-15: 322.4591744842529USD
- 2026-11-16: 322.4591744842529USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Servizi
Business center
Banco escursioni
Servizio babysitter e asilo nido
Servizio di pulizia
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Mini-club
Bar della piscina
Beach Sun Loungers
Snack Bar/Deli
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Biliardo
Pesca
Area giochi
Piscina bambini
Piscina scoperta
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito