Iberostar Waves Club Cala Barca All Inclusive

Vi havde en skøn uge på hotellet i den sidste uge af juni. Venligt personale. Gode faciliteter som træningscenter, fodboldbane, padel og bordtennis. Skønne poolområder og dejligt område med små strande i nærheden. God variation af aktiviter for børn, unge og voksne. Da vi kom til de sidste dage kunne vi godt mærke at hotellet blev fyldt op det blev sværere at få plads ved og i poolen og på restauranterne. Man skal være forberedt på at værelsesbygningerne er spredt ud over et ret stort område og at man derfor skal gå lidt for at komme ned til pool og receptionsområdet hvis man ikke har booket værelse med central beliggenhed. Der er plads til ca 1700 gæster og det er imponerende hvor rent og pænt der alligevel er overalt. Både i restauranterne, omkring pools og snackbarer og på de fælles toiletter. Hotellet ligger ret afsides og vi havde derfor lejet bil. Skøn uge Vi kommer gerne tilbage ! 😊 men nok i starten af ferien igen - inden hotellet bliver alt for fyldt.

A great resort for families. Fabulous pools, multiple restaurants, great facilities and wonderful wonderful staff; the staff are honestly the best! Only flaw is that the nightly entertainment goes on til 10pm or 11pm and is very loud. Not very well thought-out considering it is so close to the supposed “family friendly” rooms (and most families with young kids will be putting them down around 8pm or 9pm.)

올인클루시브 너무 좋네요 수영장도 여기저기 가깝고, 바다를 끼고 있어서 스노쿨링하기 너무 좋습니다. 식당이 4개인데 모두 부페고 음식이 아주 좋습니다. 해변식당은 꼭 예약해야 되는데, 2일안에는 항상 마감이니, 체크인전에 앱을 깔아서 미리 예약해보세요 리조트안에 마트랑 옷가게 없는게 없습니다 시내는 차로 10-20분 나가야 있습니다. 며칠간여기서 살아야 합니다. 공항에서는 약1시간. 택시로 90유로.

Brilliant stay. Very satisfied with the pools, restaurants, staff, and entertainment. Guests should be aware this property is massive so if not centrally located you have to walk across to the main restaurants and stage. It is also very busy in peak season with thousands of visitors.

This is a perfect family hotel. That it is in a resort, makes it so relaxable, and there is no worries about people stealing, like on a public beach. Also you don't have to go around worrying about your children. A safe and relaxing super place

1000% the staff makes this resort shine!!! They are unbelievably friendly and welcoming. The resort is beautiful and well maintained. The staff goes above and beyond to keep you entertained.

the resort does what it says on the tin. very family friendly, surprisingly good food (you have to kinda look for it but if you do, you can get away from just the trashy junkfood they put out for the brits), and very ample, motivated and very friendly staff. The water parks were a lot of fun for the kids, and they have other larger pools which are a bit quieter. Plenty of buffet options and lots of booze (tho sadly, only 1 type of beer!) we are not normally "resort people" but due to an injury i am on crutches and we figured this was the best we could do with the kids, and we were both quite pleasantly surprised at the quality of everything. the resort when we were there was about 40-40-20 british german other, and there was lots of people watching and accent indentifying. :) the cultural stereotypes of the tourists were as much fun for me and my wife as the pools were for the kids.

We just got back from a 10 day vacation with our family and we had such a fabulous time at this resort. Food: so many amazing options at the buffet and restaurants we were never bored of the food great variety. Added touch was the shots available every other night and the random party truck that just showed up at the beach with corona and popsicles. Hotel: was immaculate and the staff were exceptional. The evening entertainment was so much fun the staff worked incredibly hard. We stayed in block 33 and it was a great location for the beach and close to the central area. The rooms were set up great for a family of 4 with a long bed and two twin beds in a separate room. Also 3 shops with souvenirs, essentials and food which the kids loved. There was also a photographer on site and available to take pictures around the pool or session with family. Beaches and Pools: there was 8 pools to choose from and we enjoyed visiting them all. The main dome was a highlight for the kids and also what we called the bridge pool. We also spent some time at the pool furthest away and they had great burgers! The beach was awesome, in a small cove you could swim out to the caves and do some jumping off the rocks. It is a little rocky so be sure to bring water shoes and a snorkel there was so many fishes swimming underneath. My son had a blast searching for crabs and we even saw an octopus one evening! I would highly recommend this hotel we thoroughly enjoyed our stay.

Generally a very nice holiday. The positives: firstly a big thank you to all the staff, everyone we met was friendly and helpful, absolutely a great team. The food, great choice for all and excellent quality, very enjoyable. (remember it's a family resort so can be a bit chaotic at times!) Lots of entertainment especially for the kids. Kids loved the little beach and the hotel is located only 5 minutes (by bus or taxi) to a lovely little town/marina if you want to get out. Negatives, nowhere for adults to get away for a bit of peace, no adult pool or bar so for us poor grandparents it was "full on". Our rooms were quite old and dated, (block 12) which was a shame and did "spoil" the experience. We did bring to their attention a couple of issues after a few days, which we thought had been resolved including a damaged bathroom window. However in one of our rooms that bathroom window fell open with no warning if one of the children was underneath, I dread to think. The tiled floor in the bedroom was sinking resulting in tile cracking with sharp edges. I believe block 12 is the only accommodation not refurbished yet and other blocks did look new. I would say the management did seem genuinely concerned and helpful in finally getting the window repaired but we should never had been put at risk in the first place. That incident did spoil what would have been a lovely family holiday.

Un excellent hôtel avec toutes les commodités. Toute la famille, petits et grands, on trouvé leurs bonheurs. Plusieurs restaurants, plusieurs piscines pour toutes les âges. L’hôtel est immense, si on est logé loin, on peut passer plusieurs minutes pour arriver à la réception. Le personnel est gentil et serviable. La distance à la plage dépend de l’emplacement de la chambre. Je conseille cette hôtel pour les familles.

Pool area was dirty covered with bird poop, room was cold and damp, bathroom fan was not working properly making the room even more damp, shower booth

First impression was very good but the closer you look the worser it gets. Whole hotel complex is nice and the pools are all very cool. But there are a lot of small things which the hotel did not take care of dutyfully. It is very noisy in the room, you can hear the room above very good. It is an "all inclusive" hotel but then there are popcorn machines where you have to pay for... Parking is quite tricky, there is a hotel parking area but it is allways full as it is very small. You can park on the street but as well, very full and hard to find a spot if you arrive late during the day. In the room the safe did not work as well as a light (bulb was missing - > open your eyes housekeeping!) and an eletricity bolt did not work either. Maintenance was done very quickly after mentioning it but it did not work again the day after. Glasses and plates at the bar/restaurant were more then once dirty. One had still the red lipstick from the previous customer on it. Were not asked if we did enjoy our stay during check out. So I guess they don't care if you are happy or not. Overall it was ok for the price but I guess if you look you will find better options for the same price on the island.

Hotel staff and location are fantastic. The rooms were clean and beds and pillows were very comfortable. The rooms are a bit dated and have chipped paint and bathroom tiles need maintenence. The layout of the resort is well designed. Food was good and drinks were great.

På plussidan: väldigt bra koll på poolerna, gott om livräddare som gör sitt jobb till skillnad från många andra hotell där de bara tittar på annat. Väldigt bra städat överallt, även i rummen. Hjälpsam receptionspersonal. Fina pooler, många och varierande, även om de är för kalla i maj och stänger för tidigt (kl. 18) Minus: för låg säkerhet i Star Camp, ingen verkar ha koll på barnen som lätt kan smita iväg och trilla i den djupa poolen bredvid. Frukostmaten fattig, bara tre frukter och utspädda smoothies och juicer, en färskpressad juice finns dock. För få restauranger för allt folk och med för lite variation på den ganska smaklösa maten. Mycket sämre mat en Selection Iberostar hotellen. Dåligt diskade tallrikar och bestick. Sen märks engelska och tyska charterturister en hel del, mest genom att alla solstolarna runt de populära poolerna är paxade med handdukar redan kl. 6-7 på morgonen och personalen agerar tyvärr inte mot beteendet trots många tillsägelser från gästerna.

Excelente hotel, fica próximo de várias praias lindas. Alimentação do Hotel é muito boa!! A limpeza dos quartos e os funcionários excelentes e muito educados. Fomos atendido em tudo que precisamos.

We upgraded our room after night one. We had to check out by 11am and had no room until after 3pm. While usually we wouldn’t mind it makes it hard to change to go eat or get your little one a nap if you don’t have access to a room, shower or your luggage. Bathrooms in both rooms were pretty neglected. Basic cleaning (towels & sweep) seems like the only thing done.

Plus: Schöne Anlage mit Pools und Hotelstrand, 4 verschiedene Restaurants Minus: Zimmer teils alt (inklusive Bettwanzen)

Die Anlage, das Ambiente, die Zimmer sind wirklich toll! Das Personal ist überdurchschnittlich freundlich und bemüht. Kulinarisch kann man zwischen den verschiedenen Restaurants wechseln und findet so eigentlich immer was passendes. Die Auswahl ist sehr groß und reichhaltig. Es ist viel los, quasi ein Feriendorf für sich, entsprechend werden die Pools etc frequentiert. Aber nach einiger Zeit kann man durchaus auch ruhigere Fleckchen finden, sowohl am Pool (Acht Stück an der Zahl, Babybecken mitgezählt...)als auch am Meer. Die Badebucht ist traumhaft, samt Meer! Auch die Animateure geben sich große Mühe und glänzen durch Talent, Ideen und Enthusiasmus. Immer wieder überraschend tolle Abendshows, ein sicher nicht selbstverständliches Niveau! Natürlich bevorzugt ein Urlaub für Familien mit (kleinen) Kindern, Ruhesuchende sind hier fehl am Platz.

Family friendly . Super clean . Great food . Great facilities

It seems like all the restaurants on site offered the same food the entirety of the trip. Not much variety day to day. Rooms are outdated although clean. The pool is dirty and people leave their drinks cups all over the property and the staff don’t clean up regularly. It would be nice if the beach area had lounge chairs and a food bar available. The night shows are mainly catered to young kids. We have teens and would leave half way through show. Also, the employee from the Supermarket onsite is disgruntled and should not work in customer service. Extremely rude employee. All the other employees were pleasant.

Drukte alom, volle eetgelegenheden en overvolle zwembaden. De kamers zijn uitermate slecht geïsoleerd, dus tot een uur of 22u komt er veel lawaai de slaapkamer in. Niet ideaal met kleine kinderen.

We have a lovely 4 night stay as a last minute booking. After staying here previously 5 years ago we had a good idea of what the hotel was like but it was certainly better than we remembered from our last stay. It was busy but plenty of space and sun beds available. The rooms were comfortable with daily house keeping. Food in the restaurant was varied and caters for everyone. The evening and daytime entertainment was also great. This is an excellent 4* hotel and wouldn’t hesitate recommending a stay here.

Beim Essen ist noch viel Luft nach oben. Für Familien mit Kindern ok. Zimmer sind in die Jahre gekommen. Am Anfang roch es nach Kloake (Badezimmer). Adults Friendly Bereich fehlt. Personal war freundlich und hilfsbereit.

A great resort for families. Fabulous pools, multiple restaurants, great facilities and wonderful wonderful staff; the staff are honestly the best! Only flaw is that the nightly entertainment goes on til 10pm or 11pm and is very loud. Not very well thought-out considering it is so close to the supposed “family friendly” rooms (and most families with young kids will be putting them down around 8pm or 9pm.)

Hotel staff and location are fantastic. The rooms were clean and beds and pillows were very comfortable. The rooms are a bit dated and have chipped paint and bathroom tiles need maintenence. The layout of the resort is well designed. Food was good and drinks were great.

Virkelig lydt og meget larm i lejlighederne. Dårlige senge, dårlige hovedpuder. Trænger til renovering, beskidt mange steder ved pools.

We upgraded our room after night one. We had to check out by 11am and had no room until after 3pm. While usually we wouldn’t mind it makes it hard to change to go eat or get your little one a nap if you don’t have access to a room, shower or your luggage. Bathrooms in both rooms were pretty neglected. Basic cleaning (towels & sweep) seems like the only thing done.

We had a fantastic stay. The food was delicious and they were very careful with my son’s allergy. Yes, the room was very out of date, but literally only spent time there for naps during the day. The staff were super friendly, working as a team. The shows were amazing, we love you Starky and Stella . Massive thank you to Ana from the star camp for being so sweet to our son. The cala is not great but we found another one nearby.

The property itself was amazing, big pools cleaned daily and surrounded by trees which was lovely. There was a stage for activities and performances.The rooms were nice and big too but the bathroom door was broken so people could easily look in and the air con wasn’t working well. The staff were nice and helpful especially at the main bar. Food options were ok nothing amazing, would not recommend for a vegetarian and all the restaurants are buffet style where the food types didn’t really change. I expected atleast one proper restaurant. It was good for 3 days but really could not have stayed longer because of the food. Honestly expected better for the price paid and since it’s 4 stars. The only thing that made the experience better was the near by beaches for example Cala Mondrago. Will not be visiting again though.

Generally a very nice holiday. The positives: firstly a big thank you to all the staff, everyone we met was friendly and helpful, absolutely a great team. The food, great choice for all and excellent quality, very enjoyable. (remember it's a family resort so can be a bit chaotic at times!) Lots of entertainment especially for the kids. Kids loved the little beach and the hotel is located only 5 minutes (by bus or taxi) to a lovely little town/marina if you want to get out. Negatives, nowhere for adults to get away for a bit of peace, no adult pool or bar so for us poor grandparents it was "full on". Our rooms were quite old and dated, (block 12) which was a shame and did "spoil" the experience. We did bring to their attention a couple of issues after a few days, which we thought had been resolved including a damaged bathroom window. However in one of our rooms that bathroom window fell open with no warning if one of the children was underneath, I dread to think. The tiled floor in the bedroom was sinking resulting in tile cracking with sharp edges. I believe block 12 is the only accommodation not refurbished yet and other blocks did look new. I would say the management did seem genuinely concerned and helpful in finally getting the window repaired but we should never had been put at risk in the first place. That incident did spoil what would have been a lovely family holiday.

Sehr freundliches und hilfsbereites Personal Sehr guter Service (Zimmer und Transfer im Hotel) Gute Verkehrsanbindung durch Bushaltestelle vor Ort Familienzimmer sind gut ausgestattet Sehr große und wechselhafte Essensauswahl Zum Teil lange, „bergige“ Wege um von Zimmer zur zentralen Lage bzw. Pools zu gelangen Wenig Deutschsprachiges Personal bzw. Animateure

The resort was amazing! Great food, friendly service, and tons of activities for the whole family! We enjoyed all of the evening shows! The Disco, Rock, and Addams Groove were so impressive! The fire show at the beach was a great time too! Highly recommend for families - especially those with younger kids!

Positiv war das meiste Personal, die sehr freundlich waren, außer die Dame bei dem Foodtruck, wo es Wraps und Kekse gab, die war sehr unfreundlich. Toll fand ich die Getränkestationen, die wirklich überall waren und die Wasserstationen. Super das es Becher gibt, da fast nur Familien mit Kindern da sind. Natürlich bekommen die Gäste bei den Cocktails Gläser, aber die Gäste machen sie in Ihrem Alkoholrausch kaputt und lassen die Scherben am Pool liegen. Geht echt gar nicht. Toll das man überall draußen sitzen kann. Negativ: Die Zimmer sind in die Jahre gekommen, absolut uralt und Bad ist eindeutig renovierungsbedürftig. Überfüllt Anlage, nicht immer sind Liegen frei. Laute Musik von anderen Gästen, die keine Rücksicht nehmen. In der Nacht sehr viel Lärm, hier kontrolliert niemand.

1000% the staff makes this resort shine!!! They are unbelievably friendly and welcoming. The resort is beautiful and well maintained. The staff goes above and beyond to keep you entertained.

Amazing reception staff who went above and beyond to accommodate us when it transpired there was a problem with our booking. All other staff were so hardworking, polite and helpful - iberostar please give them a raise! Food was delicious and entertainment was fab, we particularly enjoyed the acrobats and the kids loved the Moana themed show. Didn’t use the kids club but it looked great and the staff were awesome. Kids pool was a big hit with our littles. Thankyou for a fab holiday!

Very mismanaged. We couldnt , for even a single meal, reserve the brach club restaurant for my husbands birthday. Management is v poor and not helpful.

Die Anlage, das Ambiente, die Zimmer sind wirklich toll! Das Personal ist überdurchschnittlich freundlich und bemüht. Kulinarisch kann man zwischen den verschiedenen Restaurants wechseln und findet so eigentlich immer was passendes. Die Auswahl ist sehr groß und reichhaltig. Es ist viel los, quasi ein Feriendorf für sich, entsprechend werden die Pools etc frequentiert. Aber nach einiger Zeit kann man durchaus auch ruhigere Fleckchen finden, sowohl am Pool (Acht Stück an der Zahl, Babybecken mitgezählt...)als auch am Meer. Die Badebucht ist traumhaft, samt Meer! Auch die Animateure geben sich große Mühe und glänzen durch Talent, Ideen und Enthusiasmus. Immer wieder überraschend tolle Abendshows, ein sicher nicht selbstverständliches Niveau! Natürlich bevorzugt ein Urlaub für Familien mit (kleinen) Kindern, Ruhesuchende sind hier fehl am Platz.

Fantastic hotel with friendly and helpful staff. Beautiful beach on site too

Everything was great! Staff was excellent.

The staff are very nice

Great location

Sehr freundliches und hilfsbereites Personal Sehr guter Service (Zimmer und Transfer im Hotel) Gute Verkehrsanbindung durch Bushaltestelle vor Ort Familienzimmer sind gut ausgestattet Sehr große und wechselhafte Essensauswahl Zum Teil lange, „bergige“ Wege um von Zimmer zur zentralen Lage bzw. Pools zu gelangen Wenig Deutschsprachiges Personal bzw. Animateure

Très belle expérience à l’Iberostar de Cala Barca. Très propre, belle chambre, nourriture de bonne facture, pleins d’activités disponibles, bref de très bons moments. A améliorer : l’accès à l’hôtel qui pourrait être améliorer car le partenaire ROIG est cher pour 4 personnes (dont 2 enfants) et il serait utile d’avoir plus d’ infos de fonctionnement de l’hôtel avant l’arrivée

올인클루시브 너무 좋네요 수영장도 여기저기 가깝고, 바다를 끼고 있어서 스노쿨링하기 너무 좋습니다. 식당이 4개인데 모두 부페고 음식이 아주 좋습니다. 해변식당은 꼭 예약해야 되는데, 2일안에는 항상 마감이니, 체크인전에 앱을 깔아서 미리 예약해보세요 리조트안에 마트랑 옷가게 없는게 없습니다 시내는 차로 10-20분 나가야 있습니다. 며칠간여기서 살아야 합니다. 공항에서는 약1시간. 택시로 90유로.

Excelente hotel, fica próximo de várias praias lindas. Alimentação do Hotel é muito boa!! A limpeza dos quartos e os funcionários excelentes e muito educados. Fomos atendido em tudo que precisamos.

Traumhafte Lage, allerdings sehr weitläufig, was man wissen muss, wenn man nicht gut zu Fuß ist. Für sturzgefährdete Menschen gibt es einige Stolperfallen, für Familien mit Kindern super

Très très bien. mais peut être trop familial pour un couple , très bien situé bord de mer magnifique

The resort is in a beautiful setting, with a lovely cove and beach bar the highlight for us. The staff were extremely friendly and the service was excellent. Everything was clean but a few things would have improved our holiday even further: - another area for the evenings, as we have older children who didn't enjoy the entertainment, but there was nowhere else to sit and have a drink - all the toilet cubicles having working locks - the air conditioning in the lower reception area being more powerful We thought it was a fantastic hotel; the food was excellent and it was great to have a range of themed restaurants and evening specials e.g. sushi, baked potatoes, Mexican.

Had a blast! Great location and close to beaches. Staff is very friendly, food is good. We would recommend this hotel to anyone with families or couples. The hotel provides activities and snack bars, shops and transportation. We rented a car and everything was accessible within a reasonable distance. We will come back!

Generally a very nice holiday. The positives: firstly a big thank you to all the staff, everyone we met was friendly and helpful, absolutely a great team. The food, great choice for all and excellent quality, very enjoyable. (remember it's a family resort so can be a bit chaotic at times!) Lots of entertainment especially for the kids. Kids loved the little beach and the hotel is located only 5 minutes (by bus or taxi) to a lovely little town/marina if you want to get out. Negatives, nowhere for adults to get away for a bit of peace, no adult pool or bar so for us poor grandparents it was "full on". Our rooms were quite old and dated, (block 12) which was a shame and did "spoil" the experience. We did bring to their attention a couple of issues after a few days, which we thought had been resolved including a damaged bathroom window. However in one of our rooms that bathroom window fell open with no warning if one of the children was underneath, I dread to think. The tiled floor in the bedroom was sinking resulting in tile cracking with sharp edges. I believe block 12 is the only accommodation not refurbished yet and other blocks did look new. I would say the management did seem genuinely concerned and helpful in finally getting the window repaired but we should never had been put at risk in the first place. That incident did spoil what would have been a lovely family holiday.

Sehr freundliches und hilfsbereites Personal Sehr guter Service (Zimmer und Transfer im Hotel) Gute Verkehrsanbindung durch Bushaltestelle vor Ort Familienzimmer sind gut ausgestattet Sehr große und wechselhafte Essensauswahl Zum Teil lange, „bergige“ Wege um von Zimmer zur zentralen Lage bzw. Pools zu gelangen Wenig Deutschsprachiges Personal bzw. Animateure

The resort was amazing! Great food, friendly service, and tons of activities for the whole family! We enjoyed all of the evening shows! The Disco, Rock, and Addams Groove were so impressive! The fire show at the beach was a great time too! Highly recommend for families - especially those with younger kids!

올인클루시브 너무 좋네요 수영장도 여기저기 가깝고, 바다를 끼고 있어서 스노쿨링하기 너무 좋습니다. 식당이 4개인데 모두 부페고 음식이 아주 좋습니다. 해변식당은 꼭 예약해야 되는데, 2일안에는 항상 마감이니, 체크인전에 앱을 깔아서 미리 예약해보세요 리조트안에 마트랑 옷가게 없는게 없습니다 시내는 차로 10-20분 나가야 있습니다. 며칠간여기서 살아야 합니다. 공항에서는 약1시간. 택시로 90유로.

På plussidan: väldigt bra koll på poolerna, gott om livräddare som gör sitt jobb till skillnad från många andra hotell där de bara tittar på annat. Väldigt bra städat överallt, även i rummen. Hjälpsam receptionspersonal. Fina pooler, många och varierande, även om de är för kalla i maj och stänger för tidigt (kl. 18) Minus: för låg säkerhet i Star Camp, ingen verkar ha koll på barnen som lätt kan smita iväg och trilla i den djupa poolen bredvid. Frukostmaten fattig, bara tre frukter och utspädda smoothies och juicer, en färskpressad juice finns dock. För få restauranger för allt folk och med för lite variation på den ganska smaklösa maten. Mycket sämre mat en Selection Iberostar hotellen. Dåligt diskade tallrikar och bestick. Sen märks engelska och tyska charterturister en hel del, mest genom att alla solstolarna runt de populära poolerna är paxade med handdukar redan kl. 6-7 på morgonen och personalen agerar tyvärr inte mot beteendet trots många tillsägelser från gästerna.

En general lo mejor las actividades de niños . Pocas opciones para comer solo el restaurante principal es de gran variedad.. la comida es de calidad … no recomiendo el restaurante en la playa , a pesar de hacer una reserva anticipada llegas y tienes que esperar colas de 15 min porque no te dejan sentarte .. allí no hay variedad de comida .. ni para desayunar y mucho menos para cenar … si no eliges habitaciones cerca de las piscinas tienes que andar muchísimo desde las demás habitaciones que están fuera del hotel .. un tiempo perdido y muy incómodo con niños … el último día nuestras toallas y almohadas desaparecieron de la piscina .. ( menos mal que cojo siempre mi bolso con objetos personales) seguro no repetiré por el precio que pagué esperaba algo mejor

We had ghouls stay. The resort is large. We booked the resort as we read the vegetarian meal options were great, unfortunately this wasn’t the case. Very limited in food choices.

The resort is in a beautiful setting, with a lovely cove and beach bar the highlight for us. The staff were extremely friendly and the service was excellent. Everything was clean but a few things would have improved our holiday even further: - another area for the evenings, as we have older children who didn't enjoy the entertainment, but there was nowhere else to sit and have a drink - all the toilet cubicles having working locks - the air conditioning in the lower reception area being more powerful We thought it was a fantastic hotel; the food was excellent and it was great to have a range of themed restaurants and evening specials e.g. sushi, baked potatoes, Mexican.

It seems like all the restaurants on site offered the same food the entirety of the trip. Not much variety day to day. Rooms are outdated although clean. The pool is dirty and people leave their drinks cups all over the property and the staff don’t clean up regularly. It would be nice if the beach area had lounge chairs and a food bar available. The night shows are mainly catered to young kids. We have teens and would leave half way through show. Also, the employee from the Supermarket onsite is disgruntled and should not work in customer service. Extremely rude employee. All the other employees were pleasant.

Generally a very nice holiday. The positives: firstly a big thank you to all the staff, everyone we met was friendly and helpful, absolutely a great team. The food, great choice for all and excellent quality, very enjoyable. (remember it's a family resort so can be a bit chaotic at times!) Lots of entertainment especially for the kids. Kids loved the little beach and the hotel is located only 5 minutes (by bus or taxi) to a lovely little town/marina if you want to get out. Negatives, nowhere for adults to get away for a bit of peace, no adult pool or bar so for us poor grandparents it was "full on". Our rooms were quite old and dated, (block 12) which was a shame and did "spoil" the experience. We did bring to their attention a couple of issues after a few days, which we thought had been resolved including a damaged bathroom window. However in one of our rooms that bathroom window fell open with no warning if one of the children was underneath, I dread to think. The tiled floor in the bedroom was sinking resulting in tile cracking with sharp edges. I believe block 12 is the only accommodation not refurbished yet and other blocks did look new. I would say the management did seem genuinely concerned and helpful in finally getting the window repaired but we should never had been put at risk in the first place. That incident did spoil what would have been a lovely family holiday.

The food in every all inclusive restaurant was really good! Every meal was great. The staff was very helpful and friendly.