Is parking available at the property?

Self parking is available on-site for a fee of JPY 8000 per night, which includes in/out privileges. Valet parking is also offered at the same rate of JPY 8000 per day.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately JPY 5800 for adults and JPY 3000 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 5:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding the accessibility of rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Tokyo, just steps from Tokyo Midtown and the Suntory Museum of Art. It is approximately 0.1 miles from 21 21 Design Sight and 0.3 miles from the National Art Center, Tokyo.

Does the property have a swimming pool?

Yes, the property features an indoor pool that is accessible from 7:00 AM to 10:00 PM. Additionally, there is an outdoor heated pool available.

Are children allowed at the property?

Children are welcome at the property. One child aged 11 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of JPY 25056 per night. Advance request or confirmation is required for rollaway bed availability.

The Ritz-Carlton, Tokyo - Luxury Stay in Japan

Average nightly price at The Ritz-Carlton, Tokyo by month, last 12 months (USD)
Month	Average price
January	US$780
February	US$785
March	US$1,111
April	US$1,208
May	US$966
June	US$808
July	US$774
August	US$653
September	US$748
October	US$1,191
November	US$1,155
December	US$1,163

What guests think

Across recent reviews of The Ritz-Carlton, Tokyo, travelers consistently praise attentive service, spacious rooms with striking city and Mt. Fuji views, and a central Midtown location, though some note aging decor and occasional frustrations with the club lounge or restaurant.

Housekeeping feels thorough and frequent, and a few remarks highlight modern facilities along with a relaxing spa and pool. Several guests also chose it for special occasions, citing thoughtful touches that enhanced their celebrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Marika

6 Jul 2024

·

Stayed 3 nights

We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.

10

Kazuyuki

12 Nov 2022

·

Stayed 1 night

世界のリッツカールトンのサービスクオリティに、ただただ感動いたしました。クラブフロアにおける経験は他では味わえない、代え難い価値があり、いつか必ずまた来たいと思わされてしまうものでした。素敵な時間に感謝いたします。ありがとうございました。

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6

Cleo

16 Aug 2024

·

Stayed 9 nights

Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10

10

Sidharth

19 Nov 2022

·

Stayed 3 nights

The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff. I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.

10

Jeff

10 Sept 2023

·

Stayed 4 nights

Excellent modern facilities and friendly staff. Would have no hesitation staying there again.

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Cleanliness

Spaces feel clean and housekeeping is frequent, though a few maintenance or wear issues are noted (e.g., musty carpets and a stiff bathroom dispenser).

Related guest reviews

8

Etsehiwot

28 Sept 2025

·

Stayed 1 night

The hotel lobby is clean and modern . The staff members are very nice. The room and whole way carpet is old and musty. They need to get rid of carpet in hotel rooms . Thank you

10

hidenobu

13 Apr 2023

·

Stayed 1 night

清潔感が良かったです。

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10

Miyuki

3 Jan 2025

·

Stayed 1 night

久しぶりの滞在でしたが、快適かつ行き届いたサービスでまた伺いたいと思いました。お部屋がアップグレードされており有り難かったです。ひとつだけ残念なことがありました。客室バスルームのボディーソープ類、小さな入れ物をやめてボトルでの提供は環境にも優しく素晴らしいと思いますが、ノズルが硬くてスムーズに出すことが出来ず、ノズルを取り除いて使うしかなく難儀いたしました。5202室ご確認ください。

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10

TIN YAU

16 Jun 2025

·

Stayed 3 nights

Good view, frequent housekeeping

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are spacious and comfortable with standout skyline or Mt. Fuji views. Several guests mention dated decor or aging carpets and fixtures.

Related guest reviews

10

Marika

6 Jul 2024

·

Stayed 3 nights

We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.

8

jeongeun

19 Jan 2026

·

Stayed 2 nights

객실도 좋고 프론트 직원들도 너무 친절하고 좋았습니다

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10

Sameer

2 Nov 2025

·

Stayed 1 night

Room was fantastic. It was low occupancy, so we got upgraded to the 52nd floor. Could see Mt. Fuji at sunset in the distance

10

Dana

6 Sept 2024

·

Stayed 2 nights

The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.

10

Michael

6 Jan 2025

·

Stayed 4 nights

Excellent property. Great location, room. Breakfast buffet

10

Aaron Jacob

5 Feb 2025

·

Stayed 7 nights

Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again!

10

Selina

8 Oct 2025

·

Stayed 3 nights

Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,

10

Hiromichi

23 Sept 2025

·

Stayed 1 night

今回初めての滞在でしたが、接客、客室、眺望の全てが申し分なく期待以上だった。特にゲストリレーションズの方々のホスピタリティ力が高いと感じた。

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10

Sidharth

19 Nov 2022

·

Stayed 3 nights

The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff. I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.

8

Ann

3 Aug 2024

·

Stayed 1 night

エグゼクティブスイートにステイいたしました。各国のリッツにお世話になっていますが、こちら東京のお部屋は比較的普通でした。しかしスタッフさんの対応はさすがリッツ、大変素晴らしく、おかげさまで気持ちよく過ごさせて頂きました。仕事があり残念ながら泊まることなく数時間で失礼しましたが、次回は是非クラブラウンジで朝食を楽しみたいと思います。どうもありがとうございました。

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Service

Service is widely praised as attentive, warm, and proactive, including help with transport and special requests. Occasional complaints cite slow responses during peak periods, inconsistent lounge service, or a spa billing issue.

Related guest reviews

10

Marika

6 Jul 2024

·

Stayed 3 nights

We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.

8

jeongeun

19 Jan 2026

·

Stayed 2 nights

객실도 좋고 프론트 직원들도 너무 친절하고 좋았습니다

Translate

10

Ayman

5 Sept 2025

·

Stayed 6 nights

What makes this place special is an incredible unwavering culture of service. If there is anything they can do to make their guest comfortable they will not hesitate to do it. Great place to spend a work or vacation stay.

10

lara

14 Jul 2025

·

Stayed 3 nights

This is a beautiful property perfectly located in the heart of the city. Service was outstanding.

10

Tomoko

11 Dec 2022

·

Stayed 1 night

スタッフは世代が若くなっている分、配慮や経験不足が否めない。半年前？からだいぶ雰囲気が変わってしまった。外線からの電話だと 10回コールや最悪出てもらえない。

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10

susan

15 May 2025

·

Stayed 2 nights

Friend of the staff and willingness to go the extra mile to make you happy

10

Selina

8 Oct 2025

·

Stayed 3 nights

Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,

6

Jin

3 Jan 2025

·

Stayed 3 nights

Understanding it was a during the new year holiday/ extremely busy- still waited a LONG time for any service. Will not be returning to this ritz. Should have stuck with the Four seasons

10

Shinjiro

13 Aug 2023

·

Stayed 1 night

最高のおもてなし、空間、時間と最高のホテルでした。どのスタッフも笑顔で丁寧にもてなしていただき、とても良い時間を過ごさせていただきました。元々好きでしたが、ファンになってしまいました。また、大切なタイミングでぜひ利用させていただきたいと思います。本当にありがとうございました。

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6

Cleo

16 Aug 2024

·

Stayed 9 nights

Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10

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Location

Central Midtown setting makes getting around and shopping easy. Taxis are readily arranged by staff.

Related guest reviews

10

Marika

6 Jul 2024

·

Stayed 3 nights

We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.

10

Caroline

13 Jan 2025

·

Stayed 1 night

It is a fantastic place to stay in central Tokyo and especially wonderful with all Christmas decorations and of course the service is impeccable.

8

yongseon

2 Oct 2024

·

Stayed 3 nights

전체적으로 유흥가와 가까와서 쇼핑하기 편하고 좋았습니다.

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10

lara

14 Jul 2025

·

Stayed 3 nights

This is a beautiful property perfectly located in the heart of the city. Service was outstanding.

10

Michael

6 Jan 2025

·

Stayed 4 nights

Excellent property. Great location, room. Breakfast buffet

10

Aaron Jacob

5 Feb 2025

·

Stayed 7 nights

Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again!

10

Selina

8 Oct 2025

·

Stayed 3 nights

Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,

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AI-generated summary based on recent guest reviews

Dining

Club Lounge views and food receive praise, but others find restaurant offerings average and note restrictive breakfast or lounge time limits.

Related guest reviews

10

Marika

6 Jul 2024

·

Stayed 3 nights

We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.

10

Kazuyuki

12 Nov 2022

·

Stayed 1 night

世界のリッツカールトンのサービスクオリティに、ただただ感動いたしました。クラブフロアにおける経験は他では味わえない、代え難い価値があり、いつか必ずまた来たいと思わされてしまうものでした。素敵な時間に感謝いたします。ありがとうございました。

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10

Michael

6 Jan 2025

·

Stayed 4 nights

Excellent property. Great location, room. Breakfast buffet

10

Brenda

2 Jan 2025

·

Stayed 3 nights

El hotel es precioso y la gente muy amable, Lo Único que está muy promedio es el restaurante la verdad no me gustó.

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6

Cleo

16 Aug 2024

·

Stayed 9 nights

Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10

10

yi

20 Oct 2023

·

Stayed 4 nights

Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment.

10

Sidharth

19 Nov 2022

·

Stayed 3 nights

The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff. I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.

8

Ann

3 Aug 2024

·

Stayed 1 night

エグゼクティブスイートにステイいたしました。各国のリッツにお世話になっていますが、こちら東京のお部屋は比較的普通でした。しかしスタッフさんの対応はさすがリッツ、大変素晴らしく、おかげさまで気持ちよく過ごさせて頂きました。仕事があり残念ながら泊まることなく数時間で失礼しましたが、次回は是非クラブラウンジで朝食を楽しみたいと思います。どうもありがとうございました。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $1,833	11 $1,562	12 $1,322	13 $1,322	14 $1,403
15 $1,321	16 $1,323	17 $1,445	18 $1,265	19 $1,089	20	21
22	23	24	25 $1,032	26 $1,035	27 $1,087	28 $1,355
29 $1,171	30 $1,150

Su	Mo	Tu	We	Th	Fr	Sa
		1 $1,141	2 $1,135	3 $1,131	4 $1,146	5 $1,146
6 $913	7 $918	8 $923	9 $918	10 $918	11 $917	12 $1,151
13 $920	14 $845	15 $845	16 $920	17 $1,076	18 $1,232	19 $1,496
20 $1,727	21 $1,727	22 $1,739	23 $1,960	24 $2,146	25 $2,021	26 $1,960
27 $1,757	28 $1,699	29 $1,727	30 $1,727	31 $2,630

The Ritz-Carlton, Tokyo

Prices for The Ritz-Carlton, Tokyo

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Deluxe Room, 1 King Bed (View)

Executive Suite, 1 King Bed

Deluxe Room, 1 King Bed

Premier Suite, 1 King Bed

Club Suite, 2 Double Beds

Luxury Suite, 1 King Bed

Club Suite, 1 King Bed (Carlton)

Deluxe Room, 2 Queen Beds

Club Deluxe Room, 1 King Bed

Superior Suite, 2 Double Beds

Club Deluxe Room, 2 Queen Beds

Guest reviews of The Ritz-Carlton, Tokyo

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Ritz-Carlton, Tokyo

Prices for upcoming dates