Go back to search
Share

Crowne Plaza Düsseldorf - Neuss by IHG

$163
/ night

Avg. for November

Crowne Plaza Düsseldorf - Neuss by IHG - Reception
Crowne Plaza Düsseldorf - Neuss by IHG - Room
Crowne Plaza Düsseldorf - Neuss by IHG - Room
Crowne Plaza Düsseldorf - Neuss by IHG - Reception
Crowne Plaza Düsseldorf - Neuss by IHG - Pool

Prices for Crowne Plaza Düsseldorf - Neuss by IHG

Select dates to see prices and availability

$163
/ night

Avg. for November

Monthly average prices

Nightly prices at Crowne Plaza Düsseldorf - Neuss by IHG average $87 in August, the cheapest month, and $179 in October, the most expensive, based on the last 12 months.

Average nightly price at Crowne Plaza Düsseldorf - Neuss by IHG by month, last 12 months (USD)
MonthAverage price
January$87
February$128
March$109
April$123
May$169
June$108
July$99
August$87
September$137
October$179
November$163
December$98

Most expensive: October (~$179)

Cheapest: August (~$87)

About this property

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimenta...
Show more

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

Show all

Location

Rheinallee 1, Hammfeld, Neuss, Rhein-Kreis Neuss District, North Rhine-Westphalia, Germany

Rhine (0.3 miles)

Port of Neuss (0.9 miles)

St. Quirinus Neuss (1.6 miles)

Medienhafen (2.3 miles)

Harbor Bridge (2.5 miles)

Gehry Buildings (2.6 miles)

More location info

Room options

5

Standard Room, 2 Twin Beds

Room details

2 Twin Beds

Sleeps 2

258 ft²

Air Conditioning
Heating
Wi-Fi (Free)

4

Premium Room

Room details

1 Twin Bed

Sleeps 2

Air Conditioning
Heating
Wi-Fi (Free)

9

Premium Room, 1 King Bed, River View

Room details

1 King Bed

Sleeps 3

Air Conditioning
Heating
Wi-Fi (Free)

8

Standard Room

Room details

1 Twin Bed

Sleeps 2

Air Conditioning
Heating
Wi-Fi (Free)

4

Standard Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

258 ft²

Air Conditioning
Heating
Wi-Fi (Free)

8

Premium Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

344 ft²

Air Conditioning
Heating
Wi-Fi (Free)

Guest reviews of Crowne Plaza Düsseldorf - Neuss by IHG

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Düsseldorf - Neuss by IHG, travelers praise friendly staff, warm pool and spa, and river-view rooms, while recurring downsides include temperature control and maintenance issues, occasional service or billing problems, elevator outages, and mixed parking or location convenience.

Read more

Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Inconsistent

Location

Quiet

Dining

Varied

Was this helpful?

8

Johan

IAN-logo

6 days ago

·

Stayed 3 nights

Free parking in the street!
Free parking in the street!
10

Kristoffer

IAN-logo

Jul 9, 2026

·

Stayed 1 night

.
.
10

Jennifer michel

IAN-logo

Jun 7, 2026

·

Stayed 1 night

It was amazing, looking forward to come , thanks 😊
It was amazing, looking forward to come , thanks 😊
10

Nadine

EXP-logo

Apr 3, 2026

·

Stayed 7 nights

The breakfast was amazing with many options to choose from. Staff were very professional.
The breakfast was amazing with many options to choose from. Staff were very professional.
2

jaehoon

IAN-logo

Mar 16, 2026

·

Stayed 1 night

I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel the reservation due to the issue. However, I was told that cancellation was not possible because I had already completed the online check-in. What disappointed me even more was the explanation I received from the staff member, who stated that the situation was “not my responsibility.” From a customer perspective, I believe such a comment does not appropriately reflect the level of service or reputation a hotel should maintain. Furthermore, I was informed that the matter would be handed over to the staff during check-out and that a discount would be considered as compensation. However, when I checked out, there was no handover or record of the issue. The staff appeared to be completely unaware of the situation until I explained it again. Only after I raised the complaint was I offered a 15% discount, which was presented in a very casual manner. Overall, this experience was extremely disappointing and far below the level of service I would normally expect from a hotel.
I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel the reservation due to the issue. However, I was told that cancellation was not possible because I had already completed the online check-in. What disappointed me even more was the explanation I received from the staff member, who stated that the situation was “not my responsibility.” From a customer perspective, I believe such a comment does not appropriately reflect the level of service or reputation a hotel should maintain. Furthermore, I was informed that the matter would be handed over to the staff during check-out and that a discount would be considered as compensation. However, when I checked out, there was no handover or record of the issue. The staff appeared to be completely unaware of the situation until I explained it again. Only after I raised the complaint was I offered a 15% discount, which was presented in a very casual manner. Overall, this experience was extremely disappointing and far below the level of service I would normally expect from a hotel.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Show more

Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs about Crowne Plaza Düsseldorf - Neuss by IHG

Is parking available at the property?

Yes, the property offers limited on-site parking for a fee of EUR 24 per night, which includes in/out privileges. Additionally, nearby parking is available for EUR 19 per day, located 164 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 23.00 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional charges for extra guests.

Does the property allow pets?

Yes, the property allows pets with a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. However, specific details regarding accessible rooms and facilities are not provided.

What is the location like in relation to key landmarks?

The property is located on the riverwalk in Neuss, within a 10-minute drive of St. Quirinus Neuss and Medienhafen. It is approximately 4.6 miles (7.4 km) from Konigsallee and 5.2 miles (8.4 km) from Rhine Promenade. The Rhine is just 0.4 km away.

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool, which is accessible from 7:00 AM to 10:00 PM. Guests can enjoy the pool year-round.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but guests are encouraged to check with the property for specific policies regarding family accommodations.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 40.00 per night, and advance request is required for confirmation. Specific information regarding cribs is not provided.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Neuss trip?

What do room rates usually look like at Crowne Plaza Düsseldorf - Neuss by IHG?

Over the next 60–90 days, room rates at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss typically land around $60 a night for two guests, ranging from $50 to $88.

Why is Crowne Plaza Düsseldorf - Neuss by IHG so affordable?

Crowne Plaza Düsseldorf - Neuss by IHG undercuts 17 of 19 comparable hotels nearby, while those hotels typically run around $113 a night. The hotel’s riverside location by the Rhine and Port of Neuss helps position it as an attractive option for business travellers and couples looking for value.

How does the nightly price at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss compare to recent weeks?

The current price at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss is $91 per night for 2 guests, which is low for this hotel: about 20% below its $112 average over the last 60 days. Most nights over that period fell between $70 and $254.

Prices for upcoming dates

November 2026
December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Product

  • Affiliate program
  • Cookie preferences
  • Cookie policy
  • Privacy policy
  • Terms of use

Social

© 2026 Vio