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Crowne Plaza Düsseldorf - Neuss by IHG

$109
/ night

Avg. for September

Crowne Plaza Düsseldorf - Neuss by IHG - Image 1
Crowne Plaza Düsseldorf - Neuss by IHG - Room
Crowne Plaza Düsseldorf - Neuss by IHG - Room
Crowne Plaza Düsseldorf - Neuss by IHG - View from room
Crowne Plaza Düsseldorf - Neuss by IHG - Reception

Prices for Crowne Plaza Düsseldorf - Neuss by IHG

Select dates to see prices and availability

$109
/ night

Avg. for September

Monthly average prices

Nightly prices at Crowne Plaza Düsseldorf - Neuss by IHG average $83 in August, the cheapest month, and $179 in October, the most expensive, based on the last 12 months.

Average nightly price at Crowne Plaza Düsseldorf - Neuss by IHG by month, last 12 months (USD)
MonthAverage price
January$87
February$128
March$109
April$123
May$169
June$108
July$99
August$83
September$109
October$179
November$163
December$98

Most expensive: October (~$179)

Cheapest: August (~$83)

About this property

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wir...
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  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Location

Rheinallee 1, Hammfeld, Neuss, Rhein-Kreis Neuss District, North Rhine-Westphalia, Germany

Rhine (0.3 miles)

Port of Neuss (0.9 miles)

St. Quirinus Neuss (1.6 miles)

Medienhafen (2.3 miles)

Gehry Buildings (2.6 miles)

Marina Düsseldorf (2.6 miles)

More location info

Room options

8

Standard Room, 2 Twin Beds

Room details

2 Twin Beds

Sleeps 2

258 ft²

Air Conditioning
Heating
Wi-Fi (Free)

6

Premium Room

Room details

1 Twin Bed

Sleeps 2

Air Conditioning
Heating
Wi-Fi (Free)

12

Premium Room, 1 King Bed, River View

Room details

1 King Bed

Sleeps 3

Air Conditioning
Heating
Wi-Fi (Free)

14

Standard Room

Room details

1 Twin Bed

Sleeps 2

Air Conditioning
Heating
Wi-Fi (Free)

10

Standard Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

258 ft²

Air Conditioning
Heating
Wi-Fi (Free)

12

Premium Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

344 ft²

Air Conditioning
Heating
Wi-Fi (Free)

Guest reviews of Crowne Plaza Düsseldorf - Neuss by IHG

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Düsseldorf - Neuss by IHG, travelers praise friendly staff, warm pool and spa, and river-view rooms, while recurring downsides include temperature control and maintenance issues, occasional service or billing problems, elevator outages, and mixed parking or location convenience.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Inconsistent

Location

Quiet

Dining

Varied

Was this helpful?

10

Kristoffer

IAN-logo

Jul 9, 2026

·

Stayed 1 night

.
.
10

Jennifer michel

IAN-logo

Jun 7, 2026

·

Stayed 1 night

It was amazing, looking forward to come , thanks 😊
It was amazing, looking forward to come , thanks 😊
10

Nadine

EXP-logo

Apr 3, 2026

·

Stayed 7 nights

The breakfast was amazing with many options to choose from. Staff were very professional.
The breakfast was amazing with many options to choose from. Staff were very professional.
2

jaehoon

IAN-logo

Mar 16, 2026

·

Stayed 1 night

I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel the reservation due to the issue. However, I was told that cancellation was not possible because I had already completed the online check-in. What disappointed me even more was the explanation I received from the staff member, who stated that the situation was “not my responsibility.” From a customer perspective, I believe such a comment does not appropriately reflect the level of service or reputation a hotel should maintain. Furthermore, I was informed that the matter would be handed over to the staff during check-out and that a discount would be considered as compensation. However, when I checked out, there was no handover or record of the issue. The staff appeared to be completely unaware of the situation until I explained it again. Only after I raised the complaint was I offered a 15% discount, which was presented in a very casual manner. Overall, this experience was extremely disappointing and far below the level of service I would normally expect from a hotel.
I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel the reservation due to the issue. However, I was told that cancellation was not possible because I had already completed the online check-in. What disappointed me even more was the explanation I received from the staff member, who stated that the situation was “not my responsibility.” From a customer perspective, I believe such a comment does not appropriately reflect the level of service or reputation a hotel should maintain. Furthermore, I was informed that the matter would be handed over to the staff during check-out and that a discount would be considered as compensation. However, when I checked out, there was no handover or record of the issue. The staff appeared to be completely unaware of the situation until I explained it again. Only after I raised the complaint was I offered a 15% discount, which was presented in a very casual manner. Overall, this experience was extremely disappointing and far below the level of service I would normally expect from a hotel.
10

Yin

EXP-logo

Feb 22, 2026

·

Stayed 1 night

Everything was perfect. Best value for money anyone could expect.
Everything was perfect. Best value for money anyone could expect.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Crowne Plaza Düsseldorf - Neuss by IHG

Is parking available at the property?

Yes, the property offers limited on-site parking for a fee of EUR 24 per night, which includes in/out privileges. Additionally, nearby parking is available for EUR 19 per day, located 164 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 23.00 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional charges for extra guests.

Does the property allow pets?

Yes, the property allows pets with a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. However, specific details regarding accessible rooms and facilities are not provided.

What is the location like in relation to key landmarks?

The property is located on the riverwalk in Neuss, within a 10-minute drive of St. Quirinus Neuss and Medienhafen. It is approximately 4.6 miles (7.4 km) from Konigsallee and 5.2 miles (8.4 km) from Rhine Promenade. The Rhine is just 0.4 km away.

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool, which is accessible from 7:00 AM to 10:00 PM. Guests can enjoy the pool year-round.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but guests are encouraged to check with the property for specific policies regarding family accommodations.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 40.00 per night, and advance request is required for confirmation. Specific information regarding cribs is not provided.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Neuss trip?

What do room rates at Crowne Plaza Düsseldorf - Neuss by IHG usually run in the near term?

Over the next 60–90 days, room rates at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss typically land around $82 a night for two guests, with the lowest available rates near $69 and peak-date prices reaching $377.

When is the quietest time to visit Crowne Plaza Düsseldorf - Neuss by IHG?

Demand at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss dips in early summer, with June the quietest month for crowds and September the peak month for business and events. If you prefer fewer people and easier availability, plan for June or the surrounding weeks.

Which month has the cheapest rates at Crowne Plaza Düsseldorf - Neuss by IHG?

August is the cheapest month to stay at Crowne Plaza Düsseldorf - Neuss by IHG, averaging $92 a night; October is the priciest at $191. August’s lower rates come even though June is the quietest month for crowds, so the calmest and the cheapest stretches don’t align exactly.

What nearby attractions and traveller types is Crowne Plaza Düsseldorf - Neuss by IHG best suited for?

Set in the Düsseldorf Government Region, Crowne Plaza Düsseldorf - Neuss by IHG in Neuss is well placed for business travellers and couples, with quick access to the Rhine, Port of Neuss and the Gehry Buildings in Medienhafen. The hotel’s city and business orientation makes it convenient for meetings and sightseeing around the Marina and Neuer Zollhof.

How does Crowne Plaza Düsseldorf - Neuss by IHG compare on price with nearby hotels?

Crowne Plaza Düsseldorf - Neuss by IHG is cheaper than 13 of 19 comparable hotels nearby, with a typical median of $96 a night versus about $108 for its peers. That puts this Neuss property below the neighborhood norm while still sitting among established city hotels.

How does the nightly price at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss compare to recent weeks?

The current price at Crowne Plaza Düsseldorf - Neuss by IHG in Neuss is $187 per night for 2 guests, which is high for this hotel: about 115% above its $88 average over the last 60 days. Most nights over that period fell between $71 and $240.

Prices for upcoming dates

September 2026
October 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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