Name: Holiday Inn Express Forest City by IHG
Address: 200 Holiday Inn Drive, Forest City, North Carolina, United States of America, Forest City, North Carolina, US
Price range: $152–$253 per night
Rating: 8.63

What guests think

Reviews of Holiday Inn Express Forest City by IHG highlight friendly, accommodating staff, generally clean, comfortable rooms, and a convenient location near dining, with breakfast frequently praised for hot options and consistency, creating a reliable stop for short stays.

Some guests reported thin walls and hallway noise, plus occasional maintenance problems such as faulty HVAC, broken ice machines, and noisy in-room appliances. Housekeeping consistency varied, with a few reports of missed service, lingering smoke odors, and isolated cleanliness concerns. A handful noted a policy of not renting to locals and a couple felt uneasy about the area. Overall, expect a straightforward, comfortable stay with standout service and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Limited feedback on facilities; a few guests reported broken ice machines, and common areas mentioned were well kept.

Related guest reviews

6

Robert

Dec 28, 2022

·

Stayed 19,353 nights

Everything was working well until the coldest night and the pipes burst. We did not get wet but there was no water. In the morning we left. When asked what their plan for us was, I got a shrug of the shoulders. No plans for us to check in somewhere else, they did not know about refunds, they did not know about when it will be fixed. We did get reimbursed for when we checked out.

6

Nour-Eddine

Oct 23, 2023

·

Stayed 1 night

Typical Holiday Inn Express experience, except there were few sub par flaws. One luggage cart sites, the other was taken by a customer and the staff has no clue where it was.. Ice machine on our floor (3) broken, juice machine for breakfast broken, so theee was no juices… there was no effort to inform guests when the broken things will get fixed or suggestions for alternatives.

2

Michael

May 27, 2023

·

Stayed 1 night

On our way to our room we noticed the ice machine was "out of order". We got to our room and it was 2 queen beds instead of a king bed we requested. my wife used the toilet and it would not flush. Called down to the front desk and got not response. Went down to the desk and the lady said she would come up and fix it. She tried and could not get it to flush. She told us they did not have any rooms to move us to and would cancel our reservation. Haven't seen the refund yet.

10

Trevor

Aug 3, 2025

·

Stayed 1 night

Myself and a friend were in town for a race down the road at the equestrian center. The hotel parking lot was clean and there were many options for parking. The inside was clean, staff friendly to check in. Room was clean, bathroom stocked. Beds were comfortable. Breakfast was GREAT! I was pleasantly surprised. We ended up needing a late check out and the staff were able to accommodate without issue. I will plan to stay again in the future for races in the area.

10

Aaron

Mar 8, 2025

·

Stayed 1 night

Overall good stay. Rooms were clean. The walls are thin though. We heard everything in the halls and other rooms televisions/music. When flushing our toilet, every other time, the pipes would scream. Not fun when someone went to the bathroom at 5 am!

10

Morris

Feb 21, 2023

·

Stayed 1 night

I was very satisfied with comfort, clean room property kept up and staff was professional also Breakfast was Great!😎

10

Kyle

Oct 24, 2025

·

Stayed 1 night

The front desk lady was amazing when I was checking in. She was so friendly and kind. The hotel lobby was so clean and the hotel smelled clean. The rooms were in perfect order and beds comfortable. The only down side was the fire alarm went off in the middle of the night and we were left outside for close to a half hour while the fire department figured that out. But that’s not the staffs fault at all.

6

Douglas

Jun 19, 2023

·

Stayed 2 nights

Large areas of Landscaping fungus in entry plant beds with no apparent attempt to remove.

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Cleanliness

Many reviews praise very clean rooms and public spaces, but several report lapses such as missed housekeeping, leftover items, smoke odors, mold, or pests.

Related guest reviews

6

Fernando R

Dec 16, 2024

·

Stayed 2 nights

I stay 2 days but they never clean up my room

10

Matthew

Jul 14, 2025

·

Stayed 1 night

Extremely clean and the staff were very friendly and helpful

4

Paul

Dec 4, 2022

·

Stayed 19,329 nights

Tired room, infested with insects. Felt unclean, and in need of pest control.

4

Madalyn

Mar 7, 2024

·

Stayed 1 night

There was a used dried up wash cloth hanging over the shower left over from the previous guest. I was not happy to find this, because it meant the room was not properly cleaned.

10

Sandi

May 27, 2025

·

Stayed 3 nights

Very clean. Breakfast food always keep full and fresh.

4

Gary

Oct 19, 2023

·

Stayed 3 nights

A/C wasn’t working properly. Mold on bathroom walls. Requested room service didn’t make the beds or empty trash and didn’t leave cups for coffee.

10

Billie

Jan 29, 2024

·

Stayed 1 night

Very clean and comfy, close to lots of eating options, friendly staff

10

Jame

Feb 5, 2024

·

Stayed 1 night

The staff was friendly at check-in, it was a easy process. The rooms was clean and stocked with items i didn't have to reach out for anything.

8

Roy

Jul 16, 2023

·

Stayed 2 nights

Hotel was located in an area that was easy to locate and close to shopping areas. Very clean lobby and good food served for breakfast. Hotel was clean and front desk personnel was very friendly, helpful and courteous. Was disappointed on housekeeping, our room was not cleaned while we were there.

10

Francesco

Feb 7, 2025

·

Stayed 2 nights

Everything was fine, good breakfast, staff was great, room was confortable and clean. 106 / 5.000 I can only say that the bathroom had not been swept well as I found a pill under the sink. But the rest was clean.

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Rooms

Rooms are often spacious and comfortable with well-liked beds, and one review noted fast Wi-Fi; however, several mentioned noise between rooms and occasional in-room issues like HVAC, fridge noises, or limited TV channels.

Related guest reviews

10

Julia

Jul 27, 2025

·

Stayed 2 nights

Bed was very comfortable.

8

samantha

Jan 21, 2024

·

Stayed 1 night

Good hotel. A but louder than wanted for sleeping but probably because I was on the first floor near the lobby. Only negative was the heater was so loud I had to turn the heat off in the middle of the night to be able to sleep.

10

Leslie

Feb 28, 2025

·

Stayed 1 night

Nice clean property. Very spacious and comfortable room

8

Larry

Mar 25, 2024

·

Stayed 3 nights

Bed was clean and both mattress and pillows were comfortable. Bathroom tub, toilet and sink area was clean. Bathroom floor looked like it needed a little extra cleaning. I know it can be difficult for housekeeping staff to view the room from the bathtub and toilet but if so, it would be good to do that because that is what your guest see. We had the King suite and we loved how spacious it was and the additional seating in the room was great. Overall definitely worth the affordable price.

8

Ron

Dec 26, 2024

·

Stayed 1 night

The staff was informative. Checkin was easy. Room was nice. But the noise from above our room was terrible. We were informed of this when we checked in, and attendant tried to move us to third floor, but nothing was available. Over all nice stay.

10

Martin

Feb 8, 2025

·

Stayed 1 night

The room was nice. The breakfast was complete, eggs bacon sausage, good coffee, plenty of dining space. Internet access was speedy. Comfy beds. Hot shower. What more can you ask for?

10

Aaron

Mar 8, 2025

·

Stayed 1 night

Overall good stay. Rooms were clean. The walls are thin though. We heard everything in the halls and other rooms televisions/music. When flushing our toilet, every other time, the pipes would scream. Not fun when someone went to the bathroom at 5 am!

6

Timothy

Dec 18, 2022

·

Stayed 1 night

Hotel was very clean and nice. Not sure how you have $200 TVs in the room and 2 HD stations and very poor analog stations. So TV was useless. Breakfast was ok.

8

Derek

Dec 22, 2023

·

Stayed 1 night

The room was clean and bed comfortable. The fridge in the room didn’t work and kept making a clicking sound all night so had to unplug it.

8

William

Jul 8, 2025

·

Stayed 2 nights

The rooms were clean just getting older need renovations Capet had stains in them and chaise had rip in it

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Service

Staff are frequently described as friendly, professional, and helpful, with smooth check-in and accommodating requests. Some guests reported rude or unhelpful interactions, and a policy of not renting to locals led to denied check-ins.

Related guest reviews

6

Robert

Dec 28, 2022

·

Stayed 19,353 nights

Everything was working well until the coldest night and the pipes burst. We did not get wet but there was no water. In the morning we left. When asked what their plan for us was, I got a shrug of the shoulders. No plans for us to check in somewhere else, they did not know about refunds, they did not know about when it will be fixed. We did get reimbursed for when we checked out.

10

David

Sep 29, 2025

·

Stayed 7 nights

I was in town for my father‘s services… The hotel staff did an excellent job in making sure that we were taken care of… I would like to shout out about the front desk, clerk Miss Ashley, she was very understanding and made our stay very comfortable and our needs were taken care of.. she is deserving of a five star rating for service provided. I will probably be in need of additional time to attend to affairs and will definitely be using Holiday Inn for city as my home while in town.. again thank you for providing an excellent experience during my troubled times… Sincerely David Pies…

10

Trevor

Aug 3, 2025

·

Stayed 1 night

Myself and a friend were in town for a race down the road at the equestrian center. The hotel parking lot was clean and there were many options for parking. The inside was clean, staff friendly to check in. Room was clean, bathroom stocked. Beds were comfortable. Breakfast was GREAT! I was pleasantly surprised. We ended up needing a late check out and the staff were able to accommodate without issue. I will plan to stay again in the future for races in the area.

10

Wayne

Dec 15, 2024

·

Stayed 2 nights

We arrived late Friday and the night desk person was awesome helping us get checked in. Everyone we encountered that weekend was polite and very helpful. We will stay there again if we cone back through there.

2

Whitney

Nov 29, 2025

·

Stayed 1 night

What a disaster with a disgusting no people skill having General Manger. I booked a room online thru Expedia. I’m driving from Nashville TN WHERE I LIVE AND OWN A HOUSE! I have a TN drivers license and my car has a TN tag because I AM A TENNESSEE RESIDENT!!!! Tge GM calls while I’m driving and is immediately RUDE. She states they don’t rent to locals so I can’t have a room. I explained that I’m not a local and am a resident of TN. Her response was “Since when?” EXCUSE ME!!!! Since I sold my house a year and a half ago and MOVED TO Tennessee!!! My children still have family here and I’m driving in to pick them up. I’m staying one night. She says VERY RUDELY that if I have a TN drivers license I can check in. I drive the 7 hours in my car that has a TN tag I get here and am told I’m on a “do not rent list” I ask why and just told that I won’t be checking in. I asked what I did to be put on a list they didn’t have an answer.

10

VALERIE

Jun 26, 2023

·

Stayed 2 nights

Great place to stay. Staff was fabulous!

2

Krystal

Feb 13, 2025

·

Stayed 1 night

Hotels.com doesnt have it posted thst this hotel wont rent to locals. So when i went to check in to slend my daughter's birthday with her i was turned away and am currently waitibg to get my refund

10

Kyle

Oct 24, 2025

·

Stayed 1 night

The front desk lady was amazing when I was checking in. She was so friendly and kind. The hotel lobby was so clean and the hotel smelled clean. The rooms were in perfect order and beds comfortable. The only down side was the fire alarm went off in the middle of the night and we were left outside for close to a half hour while the fire department figured that out. But that’s not the staffs fault at all.

8

Vanessa

Jun 14, 2023

·

Stayed 3 nights

All the front desk employees were amazing, friendly, and helpful. The only thing that was a downside was the fact the room was half cleaned the vacuuming and moping and the cleaning of the bathroom weren't done correctly and the refilling of the included Dove Hand soap & body wash products were empty. But wonderfully enough Charles at the front desk apologized for what happened and assisted with getting it rectified. I have to say even with the condition of the room once clean I would totally stay here again good customer service is hard to find but this location has some great people, it's just the cleaning crew needs to be more thorough.

10

MARILYN

Aug 10, 2023

·

Stayed 1 night

Fantastic gal at the front desk….great personality and very accommodating. Much better than our last visit.

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AI-generated summary based on recent guest reviews

Location

Convenient to restaurants, highways, and local venues, making it an easy stop for area visits. A small number of guests did not feel safe in the immediate area.

Related guest reviews

10

Angela

Oct 12, 2025

·

Stayed 2 nights

Clean and quiet great location for our needs.

10

Paul

Feb 3, 2024

·

Stayed 1 night

Clean and convenient to a lot of restaurants

8

Harry

Jun 27, 2024

·

Stayed 1 night

Super convenient to the local community college where I saw Steve Earle play an acoustic set. Only a five minute drive, so a little too far to walk. Plenty of shopping and restaurants in the area, a movie theater at a mall as well all a very short drive away. The room has cold AC and the bed was comfortable. There was a desk where I was able to get some work done while I was there. The workout room didn't have any weights but there is a nice exercise bike and treadmill. If you like Sonic it is within feet of the lobby entrance. The breakfast buffet was adequate and very similar to other hotels I've stayed in. I would stay there again if I were to come back to town.

2

Janie

Apr 18, 2024

·

Stayed 1 night

Checked in looked in the room turned around and left. Very sketchy! I was put in the very back on the bottom floor. I didn’t feel safe at the location or that area. I did not stay.

8

Rose

Jun 18, 2024

·

Stayed 1 night

Easily accessible to highways

10

Susanne

Jun 16, 2025

·

Stayed 4 nights

I was there several days. I was close to places to eat .

10

Bethany

Aug 16, 2024

·

Stayed 1 night

I was pleasantly surprised by this stay. This was a quick, one night stop but the front desk staff was very friendly and helpful. Lemonade and cookies were out for guests as well as a sign with the names of guests checking in. Location was close to a lot of restaurants. Would stay again.

10

Billie

Jan 29, 2024

·

Stayed 1 night

Very clean and comfy, close to lots of eating options, friendly staff

2

Tamara

Apr 17, 2025

·

Stayed 3 nights

I left a night early because I didn't feel safe in the area.

10

Joann

Jul 24, 2024

·

Stayed 1 night

The reception crew was very friendly & helpful, and location was good. Just a hop-skip-and-a-jump to the main streets of downtown Forest City, Rutherfordton and about 15 miles from Lake Lure. The room was comfy and clean for a nights stay.

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Dining

Breakfast receives frequent praise for being hot, plentiful, and better than expected, though some noted dry eggs, missing items, or issues like milk off or a juice machine outage.

Related guest reviews

10

Andrew

Feb 15, 2023

·

Stayed 1 night

The room was clean and confortable. The breakfast was hot and fresh

6

Nour-Eddine

Oct 23, 2023

·

Stayed 1 night

Typical Holiday Inn Express experience, except there were few sub par flaws. One luggage cart sites, the other was taken by a customer and the staff has no clue where it was.. Ice machine on our floor (3) broken, juice machine for breakfast broken, so theee was no juices… there was no effort to inform guests when the broken things will get fixed or suggestions for alternatives.

8

Sharon

Jul 23, 2023

·

Stayed 2 nights

Clean and quiet property. Was disappointed with the breakfast service - the milk my daughter had was off, the cereal wasn’t what the label said, there were no plastic knives out to spread condiments and no one was around to ask for help. Other than that the property is good!

10

Meredith

Nov 2, 2025

·

Stayed 2 nights

Wonderful breakfast, fast service when needing more towels

10

Trevor

Aug 3, 2025

·

Stayed 1 night

Myself and a friend were in town for a race down the road at the equestrian center. The hotel parking lot was clean and there were many options for parking. The inside was clean, staff friendly to check in. Room was clean, bathroom stocked. Beds were comfortable. Breakfast was GREAT! I was pleasantly surprised. We ended up needing a late check out and the staff were able to accommodate without issue. I will plan to stay again in the future for races in the area.

10

Tim

Feb 15, 2025

·

Stayed 7 nights

I loved the atmosphere and especially the breakfast with a to-go baggie to take to work.

10

Samantha

Sep 14, 2025

·

Stayed 1 night

For the price point, I expected less. Great property and no complaints. The hot breakfast options were a welcomed surprise.

10

Martin

Feb 8, 2025

·

Stayed 1 night

The room was nice. The breakfast was complete, eggs bacon sausage, good coffee, plenty of dining space. Internet access was speedy. Comfy beds. Hot shower. What more can you ask for?

10

Sandi

May 27, 2025

·

Stayed 3 nights

Very clean. Breakfast food always keep full and fresh.

8

Marcia

Nov 8, 2023

·

Stayed 1 night

Breakfast- hard dry eggs, no milk, no fresh fruit. Caulk around bathroom sink old, big gaps. Otherwise very good!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$129
March	$132
April	$147
May	$153
June	$148
July	$147
August	$152
September	$139
October	$148
November	$131
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $191	16 $167	17 $158	18 $157	19 $163
20 $153	21 $180	22 $180	23 $181	24 $201	25 $201	26 $216
27 $181	28 $153	29 $153	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
				1 $153	2 $176	3 $176
4 $152	5 $156	6 $195	7 $195	8 $195	9 $195	10 $196
11 $195	12 $174	13 $221	14 $177	15 $169	16 $209	17 $202
18 $172	19 $251	20 $251	21 $251	22 $251	23 $251	24 $251
25 $251	26 $251	27 $251	28 $251	29 $242	30 $253	31 $242

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room

Room, 1 King Bed, Roll-In Shower (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Forest City by IHG

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