Royal Solaris Cancún
154 US$
/ noche
Promedio para septiembre
Precios para Royal Solaris Cancún
Selecciona fechas para ver precios y disponibilidad
154 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Royal Solaris Cancún, los precios por noche son de 154 US$ de media en el mes más barato (septiembre) y de 522 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 331 US$ |
| febrero | 522 US$ |
| marzo | 399 US$ |
| abril | 218 US$ |
| mayo | 186 US$ |
| junio | 191 US$ |
| julio | 193 US$ |
| agosto | 186 US$ |
| septiembre | 154 US$ |
| octubre | 159 US$ |
| noviembre | 295 US$ |
| diciembre | 357 US$ |
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sept · 154 US$
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Más caro: febrero (aprox. 522 US$)
Más barato: septiembre (aprox. 154 US$)
Acerca de esta propiedad
Olvídate del estrés con los masajes, tratamientos corporales y tratamientos faciales disponibles. Si quieres divertirte, aquí tienes una piscina al aire libre y gimnasio, entre muchas otras instalaciones. Encontrarás también conexión a Inte...
Servicios
Olvídate del estrés con los masajes, tratamientos corporales y tratamientos faciales disponibles. Si quieres divertirte, aquí tienes una piscina al aire libre y gimnasio, entre muchas otras instalaciones. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Pásate por Las Fuentes, uno de los 4 restaurantes de este alojamiento, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco del bar en la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 299 habitaciones con artículos del minibar gratis y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Royal Solaris Cancun - All Inclusive, disfrutarás de una magnífica ubicación en pleno centro de Cancún, a solo 15 minutos a pie de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y Campo de golf Iberostar Cancún. Además, este alojamiento con todo incluido se encuentra a 1,3 km de Playa Delfines y a 7,1 km de Plaza la Isla.
Qué hay cerca
Laguna Nichupté(0.2 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.6 millas)
Ruinas El Rey(0.7 millas)
Campo de golf Iberostar Cancún(0.7 millas)
Inicio del sendero Zona Arqueológica El Rey(0.7 millas)
Playa Delfines(0.8 millas)
Parque Nacional Arrecife de Puerto Morelos(1.5 millas)
Inicio del sendero del Museo Maya(1.8 millas)
Museo Maya de Cancún(2 millas)
San Miguelito(2.2 millas)
Sala para eventos Oasis Arena(2.2 millas)
Aquaworld(2.5 millas)
Playa Ballenas(3.1 millas)
Centro Comercial Luxury Avenue(3.8 millas)
Centro comercial Kukulcan Plaza(3.8 millas)
El aeropuerto más práctico para llegar a Royal Solaris Cancun - All Inclusive se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(8.6 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Laguna Nichupté (0.2 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.6 millas)
Ruinas El Rey (0.7 millas)
Campo de golf Iberostar Cancún (0.7 millas)
Inicio del sendero Zona Arqueológica El Rey (0.7 millas)
Playa Delfines (0.8 millas)
Opciones de habitación
6
Ocean View Deal of the Day
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Deluxe Room, Ocean View Free Wi-Fi
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
366 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Deluxe Lagoon Room Free Wi-Fi
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
366 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Royal Solaris Cancún
7.8
Bueno
Basado en 1405 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
34%
Familia
51%
Grupo
13%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Royal Solaris Cancun - Todo Incluido, los viajeros elogian con frecuencia al personal amable, el ambiente familiar y su ubicación frente a la playa, aunque muchos señalan una calidad de la comida inconsistente, dificultades para reservar los restaurantes especializados y, ocasionalmente, bebidas diluidas en el paquete con todo incluido.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Royal Solaris Cancun - Todo Incluido, los viajeros elogian con frecuencia al personal amable, el ambiente familiar y su ubicación frente a la playa, aunque muchos señalan una calidad de la comida inconsistente, dificultades para reservar los restaurantes especializados y, ocasionalmente, bebidas diluidas en el paquete con todo incluido.
Las habitaciones varían desde modernas hasta anticuadas; las vistas al mar son populares, pero las paredes delgadas, el Wi-Fi irregular en la habitación y problemas de mantenimiento como aire acondicionado con fugas o jacuzzis rotos aparecen en varias reseñas. A las familias les gustan las piscinas, el club infantil, el spa y los espectáculos nocturnos, aunque las tumbonas y la sombra son limitadas, algunas áreas cierran temprano y las renovaciones u obras ocasionales afectan el acceso. Espere un resort familiar económico y animado con actividades enérgicas, una restauración desigual y una infraestructura envejecida.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, un área para niños, spa y espectáculos nocturnos son aspectos destacados, y algunos huéspedes utilizan las instalaciones de la propiedad hermana. El aglomeramiento, la sombra y las tumbonas limitadas, los cierres tempranos y las obras o cierres periódicos son quejas recurrentes.
Reseñas de huéspedes relacionadas
8
Nathan
1 nov 2025
·
Se alojó 5 noches
The staff was amazing. Used the spa too and the massages were great
The staff was amazing. Used the spa too and the massages were great
6
Thea
6 dic 2025
·
Se alojó 3 noches
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
8
Tsharra
29 sept 2025
·
Se alojó 4 noches
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
6
Rachel
13 abr 2025
·
Se alojó 7 noches
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
8
Iva
10 jul 2025
·
Se alojó 7 noches
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
10
Leon
9 mar 2025
·
Se alojó 7 noches
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
6
Duane
8 oct 2025
·
Se alojó 7 noches
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
8
marty alan van
4 mar 2025
·
Se alojó 7 noches
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
10
william raul
18 oct 2025
·
Se alojó 6 noches
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
8
Patrick
9 feb 2025
·
Se alojó 7 noches
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos informan sobre habitaciones limpias y terrenos bien cuidados, pero los problemas recurrentes incluyen fugas durante la lluvia, avistamiento de plagas y, ocasionalmente, platos o ropa de cama sucios.
Reseñas de huéspedes relacionadas
8
Nair
8 feb 2025
·
Se alojó 4 noches
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
2
Huber
9 oct 2025
·
Se alojó 3 noches
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
2
ASLI
20 ago 2024
·
Se alojó 4 noches
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
2
Venkata
27 dic 2024
·
Se alojó 2 noches
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
10
Bethanie
10 nov 2025
·
Se alojó 3 noches
Room was very clean, excellent staff
Room was very clean, excellent staff
6
sharmaine
15 nov 2024
·
Se alojó 6 noches
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
2
Richard
20 may 2024
·
Se alojó 6 noches
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
10
Pawel wojte
28 sept 2025
·
Se alojó 4 noches
Clean room
Clean room
2
Lerrick
23 sept 2025
·
Se alojó 2 noches
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
2
Obed
26 mar 2025
·
Se alojó 3 noches
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones ofrecen bonitas vistas al mar o a la laguna y un espacio adecuado, pero muchos mencionan una decoración anticuada, paredes delgadas, pasillos ruidosos, Wi-Fi irregular en la habitación, almohadas incómodas, problemas con el aire acondicionado y algunos jacuzzis en el balcón que no funcionan.
Reseñas de huéspedes relacionadas
6
YUKI
7 ago 2025
·
Se alojó 2 noches
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
8
Barbara
24 sept 2025
·
Se alojó 5 noches
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
6
Haley
21 feb 2026
·
Se alojó 5 noches
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
6
Yong
22 jun 2025
·
Se alojó 5 noches
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
6
Sarah
6 jul 2025
·
Se alojó 3 noches
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
8
Carrie
12 nov 2025
·
Se alojó 6 noches
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
8
Alberto
14 ago 2024
·
Se alojó 2 noches
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
6
Tamara
2 ago 2025
·
Se alojó 4 noches
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
10
Tara Lynn
9 oct 2025
·
Se alojó 6 noches
The room was nice but we had to call daily to have the spa fixed
The room was nice but we had to call daily to have the spa fixed
8
UMED
6 ago 2025
·
Se alojó 5 noches
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
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Servicio
El servicio se describe ampliamente como amable y servicial en limpieza, restaurantes y entretenimiento, aunque la información del registro de entrada puede ser poco clara y las ventas de tiempo compartido son insistentes. Algunos huéspedes también informan sobre una atención lenta o que no responde en la recepción.
Reseñas de huéspedes relacionadas
10
Dwight
30 nov 2025
·
Se alojó 3 noches
Excellent guest service beautiful resort
Excellent guest service beautiful resort
10
Kibrom
10 sept 2025
·
Se alojó 4 noches
Very friendly staff. Made us feel like We are family
Very friendly staff. Made us feel like We are family
4
Alfredo
11 sept 2024
·
Se alojó 6 noches
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
10
Maureen
11 oct 2025
·
Se alojó 4 noches
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
6
Juan Miguel
9 feb 2025
·
Se alojó 5 noches
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
6
Hiteshkumar
15 ago 2025
·
Se alojó 2 noches
Front desk people are soo rude and not friendly at all
Front desk people are soo rude and not friendly at all
10
Sarah Elizabeth
5 feb 2025
·
Se alojó 4 noches
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
8
Hyacinth
1 oct 2025
·
Se alojó 4 noches
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
10
francisco
8 dic 2024
·
Se alojó 5 noches
The staff people were very friendly and helpful. Always in the lookout of anything.
The staff people were very friendly and helpful. Always in the lookout of anything.
10
Kseniia
11 nov 2025
·
Se alojó 4 noches
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
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Ubicación
Conveniente ubicación en la Zona Hotelera a una corta distancia en coche del aeropuerto, con fácil acceso en autobús y una ubicación frente a la playa. Nadar puede estar limitado por las olas fuertes o las rocas frente al hotel.
Reseñas de huéspedes relacionadas
6
Iwona
11 may 2025
·
Se alojó 7 noches
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
10
Walter
28 feb 2025
·
Se alojó 3 noches
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
10
Johnson W
18 may 2024
·
Se alojó 4 noches
Great location & food options. Relaxing vacation any day.
Great location & food options. Relaxing vacation any day.
6
Pauline
17 oct 2025
·
Se alojó 2 noches
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
10
Patricia
2 mar 2025
·
Se alojó 3 noches
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
8
Jesus Angel Martinez
4 jul 2024
·
Se alojó 5 noches
Properly has good food and entertainment. Easy access to beach.
Properly has good food and entertainment. Easy access to beach.
10
Susan
7 mar 2025
·
Se alojó 9 noches
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
10
karen
21 jun 2024
·
Se alojó 2 noches
Tudo muito bom. Praia linda.
Tudo muito bom. Praia linda.
10
Danielle
11 mar 2025
·
Se alojó 5 noches
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
8
Brett
9 sept 2024
·
Se alojó 7 noches
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los buffets se describen con frecuencia como repetitivos, tibios o limitados, y puede ser difícil conseguir reservas para la cena; algunas bebidas saben a agua. Algunos restaurantes y platos (por ejemplo, Marco Polo, Bogavante, pizza, postres, tortillas de desayuno) reciben elogios.
Reseñas de huéspedes relacionadas
8
Kristi
31 mar 2025
·
Se alojó 4 noches
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
6
Thea
6 dic 2025
·
Se alojó 3 noches
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
6
Simon
18 jul 2025
·
Se alojó 3 noches
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
8
Carrie
12 nov 2025
·
Se alojó 6 noches
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
6
Hector M
15 abr 2025
·
Se alojó 9 noches
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
8
Roxannie
17 ago 2025
·
Se alojó 4 noches
The food is cold, service poor
The food is cold, service poor
10
salah eddine
6 ago 2025
·
Se alojó 6 noches
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
10
Carlos
26 may 2025
·
Se alojó 6 noches
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
8
Kelly Jean
29 jun 2025
·
Se alojó 7 noches
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
8
Hyacinth
1 oct 2025
·
Se alojó 4 noches
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Elisa Isabel Plascencia
11 jun 2026
·
Se alojó 4 noches
La verdad mi mamá y yo quedamos encantadas con el servicio y la amabilidad del personal
La verdad mi mamá y yo quedamos encantadas con el servicio y la amabilidad del personal
10
Marlen
1 jun 2026
·
Se alojó 3 noches
Hola, muy buen hotel. Lo super recomiendo.
Hola, muy buen hotel. Lo super recomiendo.
10
Roxana Rodriguez
31 may 2026
·
Se alojó 2 noches
Espectacular
Espectacular
6
Modesto
28 may 2026
·
Se alojó 1 noche
El buffet no es el mejor
El buffet no es el mejor
6
Carolina
19 may 2026
·
Se alojó 4 noches
Es un hotel viejo remodelado
Es un hotel viejo remodelado
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cómo suelen ser las tarifas de las habitaciones en Royal Solaris Cancun - All Inclusive en Cancún?
Durante los próximos 60–90 días, las tarifas de las habitaciones en Royal Solaris Cancun - All Inclusive en Cancún suelen rondar los 219 US$ por noche para dos personas, con un rango de 199 US$ a 232 US$.
¿Cuándo es el momento más tranquilo para visitar Royal Solaris Cancun - All Inclusive?
El mes más tranquilo en Royal Solaris Cancun - All Inclusive en Cancún es agosto, mientras que la demanda alcanza su punto máximo en noviembre. Espere multitudes notablemente menores y mayor disponibilidad a mediados o finales de verano en comparación con el período otoñal más concurrido.”
¿Qué mes tiene las tarifas más bajas en Royal Solaris Cancun - All Inclusive?
Septiembre es el mes más barato para alojarse en Royal Solaris Cancun - All Inclusive en Cancún, con un promedio de 194 US$ por noche, mientras que febrero es el más caro, con 622 US$. El mes más tranquilo es diferente al más barato: agosto es el más tranquilo en cuanto a multitudes, aunque septiembre ofrece las tarifas más bajas.”
¿Qué atracciones y estilos de viaje están cerca o son adecuados para Royal Solaris Cancun - All Inclusive?
Royal Solaris Cancun - All Inclusive en Cancún se encuentra en Quintana Roo, cerca de Playa Delfines, Luxury Avenue Shopping Mall y el Museo Maya de Cancún, lo que lo convierte en una buena opción para familias y parejas. La ubicación del hotel es ideal para estancias centradas en la playa y actividades familiares con fácil acceso a parques costeros y ruinas locales.”
¿Cómo se comparan las tarifas de Royal Solaris Cancun - All Inclusive con otros hoteles en Cancún?
Royal Solaris Cancun - All Inclusive es más barato que 12 de 19 hoteles comparables en las cercanías, con una mediana típica de 242 US$ por noche frente a aproximadamente 249 US$ para sus competidores. Esto lo sitúa por debajo de la mediana del vecindario, pero aún dentro del rango estándar para las propiedades en Cancún.”
¿Cómo ha variado el precio por noche en Royal Solaris Cancún en Cancún en comparación con el de las últimas semanas?
El precio actual en Royal Solaris Cancún en Cancún es de 179 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 217 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 194 US$ y 307 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 178.72484990844725USD
- 2026-09-19: 178.7170139717102USD
- 2026-09-20: 178.7170139717102USD
- 2026-09-21: 187.1870129722595USD
- 2026-09-22: 187.17132356872557USD
- 2026-09-23: 178.75212668151855USD
- 2026-09-24: 178.7170139717102USD
- 2026-09-25: 178.77566955184935USD
- 2026-09-26: 178.72484990844725USD
- 2026-09-27: 176.5669346054077USD
- 2026-09-28: 178.7170139717102USD
- 2026-09-29: 178.7170139717102USD
- 2026-09-30: 178.72484990844725USD
- 2026-10-01: 178.7170139717102USD
- 2026-10-02: 187.20270237579345USD
- 2026-10-03: 187.17132356872557USD
- 2026-10-04: 187.1870129722595USD
- 2026-10-05: 187.1870129722595USD
- 2026-10-06: 178.72484990844725USD
- 2026-10-07: 178.7170139717102USD
- 2026-10-08: 178.72484990844725USD
- 2026-10-09: 178.77975405578613USD
- 2026-10-10: 178.72484990844725USD
- 2026-10-11: 178.7170139717102USD
- 2026-10-12: 178.72484990844725USD
- 2026-10-13: 178.7170139717102USD
- 2026-10-14: 178.7170139717102USD
- 2026-10-15: 178.72484990844725USD
- 2026-10-16: 187.1870129722595USD
- 2026-10-17: 187.20270237579345USD
- 2026-10-18: 187.17132356872557USD
- 2026-10-19: 187.1870129722595USD
- 2026-10-20: 187.17132356872557USD
- 2026-10-21: 178.7170139717102USD
- 2026-10-22: 178.7170139717102USD
- 2026-10-23: 178.72484990844725USD
- 2026-10-24: 178.77975405578613USD
- 2026-10-25: 178.77975405578613USD
- 2026-10-26: 178.72484990844725USD
- 2026-10-27: 178.7170139717102USD
- 2026-10-28: 178.10356705856321USD
- 2026-10-29: 178.77975405578613USD
- 2026-10-30: 178.77975405578613USD
- 2026-10-31: 187.20270237579345USD
- 2026-11-01: 198.04099492721556USD
- 2026-11-02: 199.35068322601316USD
- 2026-11-03: 196.00529920120238USD
- 2026-11-04: 199.0279548248291USD
- 2026-11-05: 192.92218240127562USD
- 2026-11-06: 198.04099492721556USD
- 2026-11-07: 234.20773464202878USD
- 2026-11-08: 228.11751138153076USD
- 2026-11-09: 234.20773464202878USD
- 2026-11-10: 234.20773464202878USD
- 2026-11-11: 221.04123978652953USD
- 2026-11-12: 221.04123978652953USD
- 2026-11-13: 221.01576860961913USD
- 2026-11-14: 202.35642234191894USD
- 2026-11-15: 202.02456077957152USD
- 2026-11-16: 219.38894399871825USD
- 2026-11-17: 219.02824548797605USD
- 2026-11-18: 217.38511792144774USD
Si tienes previsto llegar después de las 18:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. En este establecimiento no se admiten llegadas antes de la hora prevista.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 21 años.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Debes saber que las solicitudes de habitación con vistas que se hayan hecho durante la reserva están sujetas a disponibilidad al realizar la entrada.
- Para todos los pagos realizados con tarjeta de crédito American Express se aplica una tasa del 5 % del importe en caso de cancelaciones o reembolso.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Para acceder a este alojamiento, no es necesario el coche.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Los pagos con tarjeta de crédito están sujetos a un recargo del 5 %.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Club infantil
Desayuno en la habitación
Snack Bar/Deli
Actividades
Piscina
Jardín
Playa (cercana)
Zona de juegos
Piscina al aire libre
Música en directo
Muebles de exterior
Terraza
Fitness Center (nearby)
Water Park