Milana Beach Resort & Spa Phú Quốc

The hotel has a nice location - the staff are very friendly. But it is not maintained - everything was kind of just neglected. The water by the beach was horrible! Soooo much plastic! And only one little guy to clean up. We were not able to go swimming at all. Then there really is nothing to do in the area - because you are out in the middle of nowhere. The pool only had 16 sun beds for the entire hotel - and only 6(!) mattress! A joke! People were laying on the wood bed! Just buy some more! And EVERY night this woman comes and live perform

Milana is one of these resorts in Vietnam that makes you understand why so few tourists choose to return for a second trip. The pictures are from the resort was new and the price matches the pictures. Today it’s a different story. What greets you is a resort that screams for maintenance. I can understand if staff fail to notice a clogged drain in the shower, but when a whole door is missing from the shower cabinet….? That I cannot understand. Why do you rent out a Bungalow (with sea view) that doesn’t have a working shower? The shower is in the bedroom, so water everywhere is not a good thing. Did they solve it quickly? No. We end up in another bungalow for the night while they promise to fix the shower in the morning. Did they fix it? Not really. After several hours we finally could move back to a halfway working shower. A good tip would be to check if the job is actually done before you tell the customer it’s fixed. I wasted more than half a day on this mess. Milana has plenty of potential with a beautiful beach and the concept it was built with could work if it was maintained. It could have been a perfect place to unwind and relax, but lack of maintenance hits you in the face everywhere you go.

The beach and massage services were top notch, absolutely fantastic place for a relaxing week. The driver they organized was equally as awesome!

Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.