Name: Fairmont Le Montreux Palace
Address: Avenue Claude Nobs 2, Montreux City Centre, Montreux, Switzerland, Montreux, Riviera-Pays-d'Enhaut District, CH
Price range: US$577–US$721 per night
Rating: 8.98

What guests think

At Fairmont Le Montreux Palace, guests consistently praise the elegant, well-maintained property, scenic lake views, spacious rooms, and friendly staff, with many highlighting excellent spa and pool facilities and quality breakfasts in a convenient, walkable location.

However, several reviews report inconsistent service at times, delays at check in, and occasional room issues such as malfunctioning air conditioning, weak soundproofing, disappointing views, or maintenance problems like no hot water. There were isolated remarks about high parking costs and confusion over pool access rules for children. It's a refined choice for Montreux, best for travelers prioritizing atmosphere and amenities, with occasional tradeoffs in service consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and pools are frequently highlighted as excellent, and many guests describe the overall amenities and property as outstanding.

Related guest reviews

10

Armando

20 Dec 2021

·

Stayed 1 night

Das Hotel ist erstklassig!! Zimmer, Pool und Spa, besser geht es nicht. Würde es jedem weiter empfehlen. Da komme ich gerne wieder! :-)

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10

Suzanne

9 Aug 2025

·

Stayed 2 nights

Fantastic property resort style perfect amenities professional staff beautiful decor shopping restaurant food view service concierge just perfect

10

Adriana

1 Aug 2025

·

Stayed 1 night

Excellent Sunset and Ammentities

8

Mike

5 Dec 2022

·

Stayed 1 night

While the overall stay was nice (great spa, gym, restaurant and bar) - the hotel was definitely overwhelmed with the weekend crowd (rooms not ready at 15:00, and some rooms - like ours - definitely not up to 5-star standard).

10

Mehrnoush

4 Sept 2023

·

Stayed 3 nights

Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.

10

Seta

20 May 2025

·

Stayed 2 nights

I’m a tough critic and I was so pleasantly surprised at how phenomenal this hotel was. The service, the room, the spa, the breakfast. Everything was absolutely fabulous!!

8

Edgar

20 Mar 2023

·

Stayed 1 night

Sehr angenehmer Aufenthalt. Super Spa.

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10

Christie

23 Jan 2025

·

Stayed 2 nights

This was one of the best hotel experiences i havre ever had . Beatiful view and room kind staff great spa felt so at home

10

Mark

10 Mar 2025

·

Stayed 4 nights

This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more

10

Colin

25 Oct 2023

·

Stayed 7 nights

The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean and well maintained; several guests called the hotel immaculate. One review mentioned a minor bathroom cleanliness lapse.

Related guest reviews

10

Alireza

13 Aug 2024

·

Stayed 3 nights

Clean and good staff

10

Ammar Asim

13 Apr 2025

·

Stayed 2 nights

We had a wonderful stay at the Fairmont. The rooms were spacious, clean, and offered stunning views. The staff truly stood out—they were incredibly kind, caring, and attentive throughout our stay. Everything about the hotel felt well-maintained and professional. It was a smooth and enjoyable experience from start to finish. Would definitely recommend it to anyone looking for a comfortable and memorable stay.

10

Dusan

14 Dec 2025

·

Stayed 1 night

Das Zimmer war makellos und das Personal zuvorkommend.

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10

Mehrnoush

4 Sept 2023

·

Stayed 3 nights

Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.

10

Sungman

9 Aug 2024

·

Stayed 1 night

호텔 위치 청결 편안함 수영장 어린이 놀이시설 등 모든 것이 완벽 했습니다.

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8

Lin

3 Sept 2025

·

Stayed 2 nights

The room was very clean, with a nice view and excellent housekeeping service. We were also lucky to have such good weather during our stay. I heard the building was just renovated last year—it now has a modern-classic design that I really love! The only drawback was the service, as I had to repeat the same request twice before it was taken care of

8

Jane

1 Jan 2024

·

Stayed 2 nights

Loved the stay except for day 1 as I had to put a hold on my activities as bathroom wasn’t functioning (no hot water for shower) and wasn’t fixed until late night (was initially told it will take an hour). There was hair on hair dryer in the bathroom so cleaning could be better. But great professional staff, would visit again just for them!

10

LORIN C

19 Apr 2024

·

Stayed 1 night

The entire staff was some of the most friendly people we met in Switzerland. The entire facilty was immaculate, and we felt very welcome. We will definitely stay here next time we are in Montreux.

10

Sandra

6 Jan 2026

·

Stayed 3 nights

Quarto grande, limpo e confortável. Funcionarios atenciosos e prestativos, ótimo café da manhã.

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10

justin

15 Mar 2023

·

Stayed 1 night

Beautiful hotel, very clean and an amazing staff. Would highly recommend

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Rooms

Many reviews praise spacious, comfortable, and often renovated rooms with attractive decor and lake or garden views. However, others note mismatches with room type or view, dated or smaller rooms, weak soundproofing, and occasional maintenance issues such as faulty AC or hot water.

Related guest reviews

8

Mark

18 Jun 2022

·

Stayed 3 nights

We were placed in a Signature Room with Lake View. Unfortunately we were facing other buildings rather the Lake View. The lake View was only visible from the balcony at a very sharp angle. Also the bar service was slow and staff not attentive. We had to remind the staff that we ordered drinks on several occasions. I also do not understand why Funky Claude's Bar advertise that food is available until 1am weekdays and yet we were not able to book anything to it? Overall very disappointed.

10

Ammar Asim

13 Apr 2025

·

Stayed 2 nights

We had a wonderful stay at the Fairmont. The rooms were spacious, clean, and offered stunning views. The staff truly stood out—they were incredibly kind, caring, and attentive throughout our stay. Everything about the hotel felt well-maintained and professional. It was a smooth and enjoyable experience from start to finish. Would definitely recommend it to anyone looking for a comfortable and memorable stay.

2

Simon

15 Apr 2024

·

Stayed 1 night

Service during arrival was terrible, no one helped us with the luggage even though there are 8 of us including a child. We asked the lobby personnel twice but they simply said its not their job. In the end we have to carry all luggages to our room by ourselves. We booked 4 rooms at the hotel and all of the AC does not work, the technician came to try to fix it but he was not able to. At 12AM they offered to change our room, we did, but the AC was also not working. They gave us a fan. Such a shame for a grand hotel like this. Overall, horrible experience, the worst of our trip in Switzerland.

6

Florian

21 Jul 2024

·

Stayed 1 night

Les : - le service (pro, souriant, sympathique) - la restauration - l’emplacement - la vue sur le lac Les -: - la chambre qui n’a rien à voir avec ce qui est décrit ni avec les photos sur le site internet de l’hôtel et celles dans le livre présentant l’hôtel disponible dans les chambres: bien plus petite, sans espace lounge, avec un micro balcon où il est difficile de s’asseoir. - L’insonorisation des chambres est aussi très mauvaise. Nous entendions tout ce que disait les occupants de la chambre d’à coté (chambre communicante évidemment). À 1879 CHF la nuit et étant habitués à des hôtels de haut standing nous avons été très déçus. C’est à la limite de la publicité mensongère…

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8

Jane

1 Jan 2024

·

Stayed 2 nights

Loved the stay except for day 1 as I had to put a hold on my activities as bathroom wasn’t functioning (no hot water for shower) and wasn’t fixed until late night (was initially told it will take an hour). There was hair on hair dryer in the bathroom so cleaning could be better. But great professional staff, would visit again just for them!

10

Patricia

1 Oct 2025

·

Stayed 3 nights

Beautiful hotel; the renovated rooms are tastefully decorated.

10

Sandra

6 Jan 2026

·

Stayed 3 nights

Quarto grande, limpo e confortável. Funcionarios atenciosos e prestativos, ótimo café da manhã.

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8

Ludovico

2 Jan 2023

·

Stayed 1 night

Ci siamo stati per capodanno. Servizio deludente fin dal momento della prenotazione: ho chiesto se accettavano cani, nessuno ha risposto. Ho scritto una seconda mail, finalmente hanno risposto dicendo che dovevo pagare una quota di 30€ ma il cane sarebbe stato accettato e avrebbero fornito cuccia e ciotole, ma all’arrivo in stanza non c’era nulla nonostante alla reception mi avessero detto che era tutto pronto. Ovviamente ho dovuto pagare la quota nonostante ciò. La stanza é molto vecchia, stile anni 70-80, andrebbe rinnovata, per non parlare del bagno con doccia in vasca. Temperatura invivibile, abbiamo spento tutto e abbiamo dovuto aprire le finestre. Alla faccia del cambiamento climatico! All’arrivo, nessuno ci ha aiutati con i bagagli, nonostante ci fossero 5 persone all’ingresso. Ottimi invece sia il ristorante Nikkei Nine, sia il servizio colazione, con un ottimo buffet. La posizione dell’hotel é incantevole, così come la città di Montreux. Onestamente non credo tornerei al Fairmont.

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10

Mark

10 Mar 2025

·

Stayed 4 nights

This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more

10

Colin

25 Oct 2023

·

Stayed 7 nights

The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.

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Service

Staff are widely described as friendly, professional, and helpful. Recurring concerns include slow or unhelpful arrival assistance, inconsistent or incorrect information, delayed responses, and crowd related delays at check in.

Related guest reviews

10

Ammar Asim

13 Apr 2025

·

Stayed 2 nights

We had a wonderful stay at the Fairmont. The rooms were spacious, clean, and offered stunning views. The staff truly stood out—they were incredibly kind, caring, and attentive throughout our stay. Everything about the hotel felt well-maintained and professional. It was a smooth and enjoyable experience from start to finish. Would definitely recommend it to anyone looking for a comfortable and memorable stay.

8

Mike

5 Dec 2022

·

Stayed 1 night

While the overall stay was nice (great spa, gym, restaurant and bar) - the hotel was definitely overwhelmed with the weekend crowd (rooms not ready at 15:00, and some rooms - like ours - definitely not up to 5-star standard).

8

Lin

3 Sept 2025

·

Stayed 2 nights

The room was very clean, with a nice view and excellent housekeeping service. We were also lucky to have such good weather during our stay. I heard the building was just renovated last year—it now has a modern-classic design that I really love! The only drawback was the service, as I had to repeat the same request twice before it was taken care of

10

Christopher

2 Jul 2024

·

Stayed 2 nights

This is truly a 5 star hotel in one of the most beautiful cities in Switzerland. The staff were amazing and spoke excellent English.

6

Lourdes

11 Sept 2023

·

Stayed 3 nights

Everything had gone really smoothly and we had had a beautiful time, we asked the person in charge in the reception if we could leave one night before with 24 previous hours, she agreed and told us there was no problem. One day after this person wasnt there and the other receptionist said that what she told us was not true and we had to pay the night because we had made the reservation through Expedia. I am upset because it seemed the hotel wanted to punish us for using expedia to book the hotel even thought the stay wasnt paid for.

2

Simon

15 Apr 2024

·

Stayed 1 night

Service during arrival was terrible, no one helped us with the luggage even though there are 8 of us including a child. We asked the lobby personnel twice but they simply said its not their job. In the end we have to carry all luggages to our room by ourselves. We booked 4 rooms at the hotel and all of the AC does not work, the technician came to try to fix it but he was not able to. At 12AM they offered to change our room, we did, but the AC was also not working. They gave us a fan. Such a shame for a grand hotel like this. Overall, horrible experience, the worst of our trip in Switzerland.

2

Yvette

21 Dec 2024

·

Stayed 2 nights

Terrible! El servicio es lo peor que he tenido en hoteles de esta calidad! Desde el check in la información que dan es errónea: dicen horarios en los que los niños pueden usar la alberca y cuando lo hacen, no se los permiten. El staff de recepción grosero. Dejan pasar a dos grupos antes sin explicación cuando éramos los siguientes en la línea y cuando les dices te contestan de regreso de forma grosera! Y ni siquiera saben que están en Suiza y no en Francia. Te tratan como si estuvieras en Paris. No vuelvo!!! Mil veces mejor Banyan Tree

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10

Xin

28 Apr 2024

·

Stayed 1 night

Excellent location and service

10

LORIN C

19 Apr 2024

·

Stayed 1 night

The entire staff was some of the most friendly people we met in Switzerland. The entire facilty was immaculate, and we felt very welcome. We will definitely stay here next time we are in Montreux.

10

Mark

10 Mar 2025

·

Stayed 4 nights

This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more

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Location

Prime lakeside setting that is walkable to Montreux sights, near the train station and Christmas market, with beautiful lake and mountain views.

Related guest reviews

10

Dorothy or Eric

12 Mar 2024

·

Stayed 1 night

The view of lake Geneva was absolutely amazing.

10

Macy

21 Jul 2024

·

Stayed 1 night

Beautiful Hotel near the lake. The buffet breakfast was incredible. The staff was helpful and nice.

10

Sungman

9 Aug 2024

·

Stayed 1 night

호텔 위치 청결 편안함 수영장 어린이 놀이시설 등 모든 것이 완벽 했습니다.

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10

Noor

4 Dec 2022

·

Stayed 1 night

Wonderful hotel in every way! Amazing location and beautiful views surrounding the hotel. Spacious room. Excellent service. Great breakfast variety. Friendly staff, especially Mohamed at the front desk— exceptionally helpful and hospitable. Had a lovely time and would definitely stay here again!

8

Mario

31 Aug 2024

·

Stayed 3 nights

It was very nice, quiet and centric

10

Xin

28 Apr 2024

·

Stayed 1 night

Excellent location and service

10

Priscila

8 Dec 2021

·

Stayed 1 night

O hotel é excelente, muito bem localizado, principalmente para visitar a feira de natal. Atendimento bom. Quartos bonitos e super confortáveis.

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10

Colin

25 Oct 2023

·

Stayed 7 nights

The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.

10

Michelle

22 Jul 2023

·

Stayed 2 nights

Beautiful hotel with excellent staff. Pool is gorgeous and the location is perfect.

10

Erin

18 Oct 2023

·

Perfect location to the Christmas market and things to see and do. We walked everywhere. I loved this hotel. The staff were amazing and the rooms were comfortable. Older property, which is what Fairmont is and the architecture is beautiful. Christmas decorations everywhere which made is very festive. Public train to anywhere but specifically Zermatt and Geneva airport was very close but take a cab on your way out and there is a large hill (which we found fine) but if you don't want to lug your suitcase behind you up a hill... Definitely recommend this hotel.

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Dining

Breakfast is widely praised for quality and variety; restaurant service is often commended, including Nikkei Nine. A few notes mention average breakfast or slow bar service late at night.

Related guest reviews

8

Mark

18 Jun 2022

·

Stayed 3 nights

We were placed in a Signature Room with Lake View. Unfortunately we were facing other buildings rather the Lake View. The lake View was only visible from the balcony at a very sharp angle. Also the bar service was slow and staff not attentive. We had to remind the staff that we ordered drinks on several occasions. I also do not understand why Funky Claude's Bar advertise that food is available until 1am weekdays and yet we were not able to book anything to it? Overall very disappointed.

10

Macy

21 Jul 2024

·

Stayed 1 night

Beautiful Hotel near the lake. The buffet breakfast was incredible. The staff was helpful and nice.

10

Mehrnoush

4 Sept 2023

·

Stayed 3 nights

Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.

10

Seta

20 May 2025

·

Stayed 2 nights

I’m a tough critic and I was so pleasantly surprised at how phenomenal this hotel was. The service, the room, the spa, the breakfast. Everything was absolutely fabulous!!

10

Noor

4 Dec 2022

·

Stayed 1 night

Wonderful hotel in every way! Amazing location and beautiful views surrounding the hotel. Spacious room. Excellent service. Great breakfast variety. Friendly staff, especially Mohamed at the front desk— exceptionally helpful and hospitable. Had a lovely time and would definitely stay here again!

10

Erick D

5 Jan 2026

·

Stayed 2 nights

Bien, el desayuno más o menos

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10

Sandra

6 Jan 2026

·

Stayed 3 nights

Quarto grande, limpo e confortável. Funcionarios atenciosos e prestativos, ótimo café da manhã.

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8

Ludovico

2 Jan 2023

·

Stayed 1 night

Ci siamo stati per capodanno. Servizio deludente fin dal momento della prenotazione: ho chiesto se accettavano cani, nessuno ha risposto. Ho scritto una seconda mail, finalmente hanno risposto dicendo che dovevo pagare una quota di 30€ ma il cane sarebbe stato accettato e avrebbero fornito cuccia e ciotole, ma all’arrivo in stanza non c’era nulla nonostante alla reception mi avessero detto che era tutto pronto. Ovviamente ho dovuto pagare la quota nonostante ciò. La stanza é molto vecchia, stile anni 70-80, andrebbe rinnovata, per non parlare del bagno con doccia in vasca. Temperatura invivibile, abbiamo spento tutto e abbiamo dovuto aprire le finestre. Alla faccia del cambiamento climatico! All’arrivo, nessuno ci ha aiutati con i bagagli, nonostante ci fossero 5 persone all’ingresso. Ottimi invece sia il ristorante Nikkei Nine, sia il servizio colazione, con un ottimo buffet. La posizione dell’hotel é incantevole, così come la città di Montreux. Onestamente non credo tornerei al Fairmont.

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10

Mark

10 Mar 2025

·

Stayed 4 nights

This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more

10

Colin

25 Oct 2023

·

Stayed 7 nights

The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$726
February	US$813
March	US$621
April	US$618
May	US$852
June	US$862
July	US$1,199
August	US$789
September	US$764
October	US$654
November	US$613
December	US$747

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $645	7 $658	8 $639	9 $657	10 $577
11 $581	12 $638	13 $607	14 $655	15 $601	16 $645	17 $638
18 $596	19 $618	20 $627	21 $643	22	23 $665	24 $652
25 $645	26 $606	27 $586	28 $650	29 $613	30 $661	31 $659

Fairmont Le Montreux Palace

Prices for Fairmont Le Montreux Palace

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed, Lake View

Panorama Suite, 1 King Bed with Sofa Bed, Private Rooftop Terrace, Lake View

Fairmont, Room, 1 King Bed, City View

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious Living & Dining Area

Suite, 1 Double Bed, Lake View (Bellevue)

Signature Suite, 1 Double Bed, Lake View

Fairmont, Twin Room, 2 Twin Beds, Lake View

Fairmont, Room, 1 Queen Bed, Lake View

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

Junior Suite, 1 Double Bed, Lake View

Suite, 1 King Bed, Lake View (Quincy Jones)

Signature Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Twin Room, 2 Twin Beds, Lake View

Fairmont, Room, 1 Queen Bed, City View

Guest reviews of Fairmont Le Montreux Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairmont Le Montreux Palace

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $699	22 $593	23 $672	24	25	26 $717
27 $665	28 $665	29	30 $721