Is parking available at the property?

Yes, on-site parking is available, but it is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available on the premises with various excellent meal offerings.

Does the hotel allow pets?

Pets are not allowed, but service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 14:00 and ends at 23:59. Check-out time is at 11:00.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of JPY 1000 per child (one-way) for children up to 11 years old.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Shin-Yokohama neighborhood, connected to a rail/subway station, and is close to attractions like the Shinyokohama Raumen Museum and Zoorasia Yokohama Zoological Gardens.

What are the policies for guests staying with children?

Children 5 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

No rollaway or extra beds are available. Extra-person charges may apply depending on property policy.

Hotel Associa Shin-Yokohama - Comfortable Stays in Japan

Average nightly price at Hotel Associa Shin-Yokohama by month, last 12 months (USD)
Month	Average price
January	US$130
February	US$145
March	US$137
April	US$141
May	US$123
June	US$139
July	US$160
August	US$274
October	US$159
November	US$160
December	US$148

What guests think

Hotel Associa Shin-Yokohama sits directly above Shin-Yokohama Station, giving effortless access to Shinkansen, local trains, and airport buses, plus many dining and shopping options in the same building, while maintaining quiet, modern rooms despite the lively transport hub location.

Rooms are widely praised for cleanliness, comfort, and space for Japan, with pleasing city or even Mt. Fuji views. Service is often friendly and responsive, and issues like maintenance are handled quickly. Downsides mentioned across reviews include hard to find entrance signage, busy elevators, occasional breakfast queues or inconsistent quality, complicated parking, and a preference for in room bottled water over floor dispensers. Overall, expect a very convenient, quiet base ideal for transit and exploring Yokohama.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guest lounge with free drinks, coin laundry, and a small gym are useful; facilities are generally modern. Some report slow or crowded elevators, complex or slow parking, and a preference for bottled water over floor dispensers.

Related guest reviews

10

Sari

25 Nov 2025

·

Stayed 1 night

宿泊者は12階のラウンジが使える。飲み物だけで無人だが落ち着く。チェックアウト後は利用不可なのでご注意。テイクアウト用のコップもあるので、部屋にも持ち帰って飲むのもあり。アメニティにメイク落とし、洗顔あり。 iPhone充電器あり。スリッパ、室内着あり。きれいで快適に過ごせます。

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8

Michiyo

28 Apr 2025

·

Stayed 14 nights

I was a little bothered that I couldn't enter the hotel lounge with my room key, but the lounge seen from the hallway wasn't very appealing, so I don't really care about that. I stayed for 2 weeks, so the 24-hour gym and laundry were convenient. The service was average, but the location was great, so I would definitely use it again.

10

Yukihiro

27 Jul 2024

·

Stayed 4 nights

飲料水用の汲み置きの容器が少し小さいかと思いますが、以前のようにペットボトルのお水をいただけたほうが嬉しく思います。

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10

yasuko

29 Nov 2025

·

Stayed 1 night

12階のラウンジで友達とゆっくり過ごさせていただきました。落ち着く場所でした。

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10

Alan

22 Aug 2025

·

Stayed 6 nights

Coin washers were good. They were unable to dry clothes though.

10

sam

24 Jun 2025

·

Stayed 1 night

The hotel is on top of the station which make it perfect and easy to get around I stay here on every trip to Tokyo area. The only thing I think they can improve on would be faster access to elevator since it’s on the 10th floor it always a wait and packed elevator

10

Clark

13 Dec 2025

·

Stayed 4 nights

Clean, nice lounge, friendly staff and good breakfast

10

Linda

6 Jul 2025

·

Stayed 1 night

Everyone was very nice at this property. It is also attached to a mall, which was convenient. Down side was there was no where for the taxi to drop us off for a handicapped person and the dryers took forever to dry. Please allow yourself extra time when you are doing laundry. Otherwise we loved everything else about this property.

10

tomoharu

12 Jan 2026

·

Stayed 2 nights

ホテルはとても広びろとして綺麗で最高なのですが、ショッピングセンターのエレベーターとのアクセスが同じなので、待つ時間が結構長かったりします。またレンタカーの駐車場がエレベーター式で出し入れに制限等があり、ちょっと使いづらいです。レストランとショッピングに関してはそばにあるのでとても便利です。

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10

Lim

2 Jun 2024

·

Stayed 4 nights

Well kept and clean. Always pick this place for my trip to Japan, especially in Tokyo. Having a gym is definitely a plus for Hotel Associa!!!

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Cleanliness

Overall cleanliness is high and rooms feel fresh and quiet. Isolated issues noted include bathroom mold or mildew, dust from an air purifier, and occasional leftover hairs or odors.

Related guest reviews

8

MASAHIKO

20 Jun 2025

·

Stayed 1 night

駅近で便利でした。部屋やアメニティも満足でした。電気のスイッチ(部屋全体、デスク用とも)の場所が分かりにくかったのと、ベッドに小さいゴミが残っていたのが残念でした。

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10

Kok Hann

2 Dec 2025

·

Stayed 1 night

Clean rooms, quiet, nice breakfast, will come back

10

Lim

28 Feb 2024

·

Stayed 3 nights

Cleanliness very good

8

Shigeyoshi

9 Feb 2025

·

Stayed 1 night

スタッフの対応や、部屋は非常に良かったものの、浴室にカビがあり、気になりました。ランドリーの乾燥機は壊れていてお金を無駄にしてしまいました。

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10

Tommie

25 Jan 2026

·

Stayed 8 nights

Clean, great service! Just by the station!

10

Kulmurzayev

27 Sept 2025

·

Stayed 3 nights

Super Service, das Zimmer war sehr sauber und groß. Im Zimmer war sehr ruhig. Personal war sehr freundlich und hilfsbereit

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10

KATSUAKI

23 Nov 2025

·

Stayed 1 night

空気清浄機から大量の埃が出てきました。しばらく咳が止まらずに大変でした。施設自体は綺麗です

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10

Catherine

30 Apr 2025

·

Stayed 1 night

The room was spacious and comfortable. The location was convenient to Shin-Yokohama station and close to bus transportation to Haneda airport. The staff was very helpful by permitting us to leave our luggage at the hotel before check-in and before departure to the airport.

10

MASARU

27 Nov 2025

·

Stayed 1 night

清潔で静かな空間が良い眠りを提供してくれました。横浜港方面の部屋は朝日が美しく気持ちの良い目覚めも加わって大満足です。

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6

Luke

16 Oct 2024

·

Stayed 3 nights

Mold or fungus growing in the shower clearly the people cleaning are too short to see this but it’s terrible and lots of sickly Chinese people around I wouldn’t have come to Yokohama at all if I knew ahead about the sick culture there avoid this city despite what Japanese people will tell you stick to Tokyo and Osaka if your coming for vacation.

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Rooms

Rooms are quiet and comfortable, many spacious for Japan with good views; amenities like quality hair dryers are appreciated. Some found triple rooms tight, beds or pillows too soft, small fridges, or desk space reduced by a large TV.

Related guest reviews

10

Marie

26 Nov 2025

·

Stayed 1 night

This was the perfect hotel to stay at after landing in Haneda and leaving on the Shinkansen the next day. The hotel is situated on the top floors of the train station itself so it was accessible to everything you’d need. The check-in was easy and the baggage forwarding was easy, too. The twin room was spacious and very clean and comfortable. No complaints and would stay here again.

10

Cynthia

23 Nov 2025

·

Stayed 3 nights

Courteous and helpful staff, reception and housekeeping. It was so nice to come back to a clean and refreshed room each day. Guest rooms also larger than other Japanese hotels.

8

King Fai

30 Nov 2023

·

Stayed 3 nights

The matress is too soft. The choice of pillows is limited.

10

Eve

6 Apr 2025

·

Stayed 1 night

Super convenient to Shin Yokohama station, with plenty of food options. Comfortable hotel room.

10

Mike

8 Apr 2025

·

Stayed 1 night

Clean and pretty rooms. Beds were decent. Great views when the air is clear. Having the train station connected was a huge plus.

8

Patrick

3 Sept 2025

·

Stayed 1 night

This hotel is very convenient for the local trains and Shinkansen…the main reason for staying here. We, a total of 3 of us with 1 luggage and 1 carry-on travel backpack each whereby a room with 3 beds, made it a bit tight but was doable. As with all hotels in Japan, very clean, good ammenities.

8

Yukihiro

29 Mar 2025

·

Stayed 5 nights

The TV on the desk has been replaced with a new large 4K TV, but I think the previous setup was better because the desk space has become too cramped to work with a laptop PC. I believe this 4K TV should be mounted on the wall.

10

Jeannie

17 Oct 2025

·

Stayed 2 nights

Staff were very nice and willing to help with directions with maps in English!! So thank you for being so nice since being lost can be so overwhelming. The rooms were large and roomy along with the amenities. Only thing I wish we had was a colder and larger refrigerator.

10

Roy

26 Nov 2025

·

Stayed 3 nights

I always stay at the Shin Associa prior to going home to USA and every stay has been very special and a fond memory of my time in Japan. This time my final day I was able to see Fujisan out my window.

10

MASARU

27 Nov 2025

·

Stayed 1 night

清潔で静かな空間が良い眠りを提供してくれました。横浜港方面の部屋は朝日が美しく気持ちの良い目覚めも加わって大満足です。

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Service

Staff are friendly, professional, and often communicate in English; issues are resolved promptly and luggage handling is available. A few guests experienced slower check in or waits for baggage assistance at busy times.

Related guest reviews

8

YUI

12 Oct 2025

·

Stayed 1 night

立地もハード面も大満足でまた利用させて頂きたいと思います。・・が、チェックインに時間がかかり過ぎでした。事前に手続き済みなら別に受付して欲しいです。ビュッフェスタイルの朝食でフロアスタッフさんは複数いらしたのに食器の補充が全く間に合って無かったです。対応には満足しています。ありがとうございました。

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10

Jeannie

13 Oct 2025

·

Stayed 1 night

Staff was nice and helpful with directions and provided me with an English map to assist in getting around town. It was greatly appreciated.

10

Terumi

2 May 2024

·

Stayed 2 nights

スタッフの対応が素晴らしかった。特にフロントの牧野さん(女性) 成田行きのバスチケットを購入するにあたって辛抱強くアプリからの購入の手伝いをして頂き大変ありがたかったです。彼女がいなければ購入出来ませんでした。ありがとうございました。

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10

RURIKO

28 Jun 2025

·

Stayed 14 nights

Excellent staff. Best so far in my many travels in Japan.

10

Mingfuh

28 Jan 2026

·

Stayed 2 nights

Great service. Especially, when I got airconditional issue, the staff came to my room immediate to fix the problem.

10

Tommie

25 Jan 2026

·

Stayed 8 nights

Clean, great service! Just by the station!

6

J

31 Oct 2025

·

Stayed 1 night

ホテルの設備やフロントのサービスには不満は無い。ただし、専用のベルデスクが無くフロントと兼任であるため荷物の受け取りや預けるために少し待たされる。また、朝食がロイヤルホストになるが、人手不足のためかオペレーションが回っておらず、受付でかなり待たされる。宿泊者と一般客で受付を分けている案内も無く不親切。食器も不足しており食事を始めるまでも時間を要した。委託をしているホテル側の管理に問題がある。ホテル自体の設備は良かっただけに残念。次は利用しない気がする。

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6

Fang

16 Nov 2025

·

Stayed 3 nights

The hotel room size is super, but the staff service is below the average.

10

Jody

22 Oct 2025

·

Stayed 6 nights

Staff was always pleasant and very helpful.

10

Catherine

30 Apr 2025

·

Stayed 1 night

The room was spacious and comfortable. The location was convenient to Shin-Yokohama station and close to bus transportation to Haneda airport. The staff was very helpful by permitting us to leave our luggage at the hotel before check-in and before departure to the airport.

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Location

Directly above Shin-Yokohama Station with Shinkansen, JR or subway, and airport buses, plus extensive dining and shopping in the same complex; handy for Yokohama Arena and Nissan Stadium. Several guests struggled with station signage to the entrance and occasional elevator waits.

Related guest reviews

10

Iain

16 Nov 2025

·

Stayed 15 nights

My wife and I had a wonderful stay at this hotel during our vacation. It was located right above a major train station, which made each daily adventure start more quickly. We had a room with great views of the surrounding area. The laundry room that guest could use was a great benefit when we needed to do a quick load while planning our day. Checking in and out had no issues as the staff spoke English and understood any questions we had as well. We look forward to staying at this hotel again in our next trip back.

10

LORETTA

28 Oct 2025

·

Stayed 1 night

Love that there are so many restaurants and shopping in the hotel building and surround areas. Train, taxi and limo bus right downstairs So convenient

10

Andrew

2 Sept 2025

·

Stayed 4 nights

Property was hard to find due to lack of adequate signage

10

Jeffrey

26 Oct 2025

·

Stayed 2 nights

Ideal property if you are catching the Shinkansen (Bullet train) to other cities. Reception is on the 10th floor so a bit hard to find entrance of arriving by car as it is over the Shin Yokohama rail station. Loads of restaurants and shops on floors 2-9 which is common at rail stations in Japan. Nicely decorated rooms and very clean. Adequate size for Japan.

10

sam

24 Jun 2025

·

Stayed 1 night

The hotel is on top of the station which make it perfect and easy to get around I stay here on every trip to Tokyo area. The only thing I think they can improve on would be faster access to elevator since it’s on the 10th floor it always a wait and packed elevator

8

YOKO

20 Aug 2025

·

Stayed 1 night

駅直結で、横浜アリーナでのライブにとても便利でした。また、ライブで利用したいと思いました。

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8

Sherilyn

20 May 2025

·

Stayed 2 nights

Had difficulty finding entrance to hotel from train station upon arrival. We caught a bus from the airport and could see the sign for the hotel on the building . Need to take elevator in train station to 10 th floor to hotel lobby. But there was no signage in train station so we walked around lost .

10

siah luang

29 Mar 2025

·

Stayed 1 night

Right above the shinkansen station. Airport buses also serve this place.

10

isao

9 Jan 2026

·

Stayed 1 night

部屋は非常に綺麗で広かったです。駅から直結であることも非常に便利でした。

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10

ALLAN

18 Nov 2025

·

Stayed 7 nights

The hotel lobby was on the 10F. Restaurants were available on the 10F and 9F, which you can easily access by escalators. There was a convenience store on the 2F, Starbucks and the Kobeya Kitchen (bakery) on the 3F. On departure day we caught the Airport Limousine Bus to Haneda Airport (Terminal 3) for 1,000 yen (about $7) per person. We had caught a taxi on arrival from Haneda to the hotel which cost about 10,000 yen or $70. So in the future we will catch the Airport Limousine Bus roundtrip and use the savings for our yakiniku dinner!

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Dining

Breakfast at Royal Host is frequently described as tasty with both Japanese and Western choices. Others reported queues, limited variety, or higher prices, and there is no room service; the lounge offers complimentary drinks.

Related guest reviews

8

Norihito

22 Jan 2026

·

Stayed 1 night

廊下、浴室、部屋が綺麗で過ごしやすかったです。従業員の方の説明も的確でわかりやすかったです。朝食会場も広く心地良かったです。

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10

Collin

28 Apr 2025

·

Stayed 2 nights

Great location, superb breakfast, and spacious room. The definitely had the small details figured out.

8

yuko

8 Jul 2024

·

Stayed 1 night

立地がとてもよかったです。朝食はロイヤルホストでフードコートのようで、それ自体は悪くないのですが2,200円は高く感じました。

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6

J

31 Oct 2025

·

Stayed 1 night

ホテルの設備やフロントのサービスには不満は無い。ただし、専用のベルデスクが無くフロントと兼任であるため荷物の受け取りや預けるために少し待たされる。また、朝食がロイヤルホストになるが、人手不足のためかオペレーションが回っておらず、受付でかなり待たされる。宿泊者と一般客で受付を分けている案内も無く不親切。食器も不足しており食事を始めるまでも時間を要した。委託をしているホテル側の管理に問題がある。ホテル自体の設備は良かっただけに残念。次は利用しない気がする。

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10

Clark

13 Dec 2025

·

Stayed 4 nights

Clean, nice lounge, friendly staff and good breakfast

6

MARIKO

26 Oct 2025

·

Stayed 2 nights

朝食がもう少し種類欲しい

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6

Masayo

6 Feb 2023

·

Stayed 1 night

横浜アリーナでのLIVEの為に1泊しました。LIVE終演後ホテル内にレストランが一切無い為ルームサービスが無いのは残念でした。ホテルの室内の雰囲気は高級感があるのですがサービス面はビジネスホテルクラスに感じました。そのため宿泊代金はかなり高い印象です。

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10

eungjong

20 Dec 2025

·

Stayed 3 nights

친절한직원, 조식은 조금 아쉬웠어요.

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10

m

28 Jun 2024

·

Stayed 1 night

新横浜駅直結はやはり便利！ロイホのブッフェも美味しかったです！

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10

Nami

17 Apr 2024

·

Stayed 1 night

Super convenient to Shinkansen line and lots of shopping. Building and room is very clean. Excellent staff. Breakfast was amazing.

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Prices for Hotel Associa Shin-Yokohama

Monthly average prices

About this property

Location

Room options

Double Or Twin Executive

Family Room Standard

Twin Superior

Double Single Use Standard

Quadruple Standard

Double Executive

Double Queen Size Bed

Double Economy with Shared Bathroom

Double Superior Queen Bed

Room Executive

Double Standard

Double Economy

Twin Superior

Double Or Twin Superior

Triple Economy

Twin Executive

Family Room

Room Run of House

Twin Executive

Single Economy

Room Standard

Single Executive

Double Executive

Double Executive King Bed

Family Room Smoking

Double Superior King Bed

Twin Standard

Triple Standard

Double Single Use Economy

Double Or Twin Economy

Family Room Capacity 4

Double Superior

Double Economy

Double Superior with Double Bed

Triple Superior

Triple Superior City View

Twin Economy

Twin

Double

Triple Economy

Twin Economy

Studio Two Beds

Quadruple Executive

Double Or Twin Run of House

Double Superior Smoking

Double Run of House

Triple Superior

Double Superior

Twin Superior City View

Quadruple Two Beds

Triple Superior with Double Bed

Guest reviews of Hotel Associa Shin-Yokohama

Who stays here?

What guests think

Property policies

FAQs about Hotel Associa Shin-Yokohama