From
Select dates to see prices and availability
From
Location
Located in Hakone (Sengokuhara), Hakone Highland Hotel is minutes from Venetian Glass Museum and Museum of the Little Prince
Parking
24-hour reception
Elevator/Lift
High-speed internet
Concierge
Massage/Beauty centre
Room details
2
Room details
12
Room details
Based on 119 verified reviews
Business
2%
Couple
30%
Family
51%
Group
10%
Solo
5%
AI-generated summary based on recent guest reviews
Highland draws travelers for its serene, wooded setting, standout onsen baths, and warm service, with many highlighting spacious rooms, beautiful gardens, and tasty meals, while noting dated decor in places and limited on-site dining options.
Read moreWas this helpful?
What guests think
Highland draws travelers for its serene, wooded setting, standout onsen baths, and warm service, with many highlighting spacious rooms, beautiful gardens, and tasty meals, while noting dated decor in places and limited on-site dining options.
The quiet location is by a bus stop and near museums, and some guests walked to restaurants and convenience stores, though others felt eateries and transport were limited. A few reported minor room issues like weak in-room coolers, climate control quirks, or musty odors. Expect a peaceful, classic stay with attentive hospitality in a quiet setting.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The onsen facilities, including indoor and outdoor baths and a jacuzzi, are a consistent highlight, and expansive gardens enhance the relaxing atmosphere. A few guests noted limited on-site vending or retail and no shuttle.
Related guest reviews
Reiko
30 Jan 2025
·
Stayed 1 night
Sachiko
17 Aug 2024
·
Stayed 1 night
Hernán
14 Apr 2025
·
Stayed 2 nights
Hiroyuki
11 Aug 2024
·
Stayed 1 night
??
24 Oct 2023
·
Stayed 1 night
Yukari
30 Dec 2023
·
Stayed 1 night
Sailesh
16 Oct 2024
·
Stayed 2 nights
MISAHO
3 Nov 2023
·
Stayed 1 night
Christy
4 Apr 2023
·
Stayed 2 nights
Dekel
12 Apr 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews commonly describe the property and baths as clean and well kept. A few mention dust or musty smells and some wear in areas like flooring or humidifiers.
Related guest reviews
masayo
4 Jul 2024
·
Stayed 1 night
Scott
24 Jun 2024
·
Stayed 1 night
Eliza
20 Apr 2025
·
Stayed 2 nights
JOSEFA ANNA
26 Mar 2024
·
Stayed 1 night
Manian
28 Mar 2024
·
Stayed 1 night
Yosihisa
15 Feb 2025
·
Stayed 1 night
ヨシコ
24 Feb 2024
·
Stayed 1 night
MISAHO
3 Nov 2023
·
Stayed 1 night
しのぶ
25 Jan 2023
·
Stayed 1 night
YUKA
7 Nov 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, quiet, and comfortable, though decor feels dated in places. Some guests reported weak in-room coolers or fridges and climate control or plumbing quirks.
Related guest reviews
ATSUKO
10 Nov 2024
·
Stayed 1 night
akiko
28 Feb 2024
·
Stayed 1 night
masayo
4 Jul 2024
·
Stayed 1 night
まみこ
2 Apr 2023
·
Stayed 1 night
JOSEFA ANNA
26 Mar 2024
·
Stayed 1 night
Sailesh
16 Oct 2024
·
Stayed 2 nights
SHUJI
9 Dec 2024
·
Stayed 1 night
MARK
16 Jul 2024
·
Stayed 2 nights
Dekel
12 Apr 2023
·
Stayed 2 nights
tsuguo
17 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are consistently friendly, polite, and accommodating, including honoring requests and handling dietary needs. Occasional challenges included limited English for some staff and difficulty arranging taxis or a shuttle.
Related guest reviews
Kaoru
12 Oct 2024
·
Stayed 1 night
???
27 Jan 2024
·
Stayed 1 night
Kenneth
17 Dec 2024
·
Stayed 1 night
HIROSHI
1 Jul 2024
·
Stayed 1 night
Katsuya
25 Nov 2023
·
Stayed 1 night
MIKIO
24 Nov 2024
·
Stayed 1 night
MARK
16 Jul 2024
·
Stayed 2 nights
JEFFREY
22 Nov 2023
·
Stayed 2 nights
Sushil
3 Feb 2025
·
Stayed 2 nights
ERI
31 Jul 2023
·
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set in a quiet, wooded area with a bus stop nearby and easy access to sights like the Hakone Glass Museum. Some found eateries limited or access less convenient, while others walked to restaurants and convenience stores.
Related guest reviews
Chun Ming Dominic
27 Jul 2024
·
Stayed 2 nights
Reiko
30 Jan 2025
·
Stayed 1 night
Chi Lun
7 Jan 2024
·
Stayed 2 nights
Hernán
14 Apr 2025
·
Stayed 2 nights
YUKA
24 Nov 2023
·
Stayed 1 night
Bharath
3 Jun 2023
·
Stayed 1 night
SHUJI
9 Dec 2024
·
Stayed 1 night
Alan
9 Jul 2024
·
Stayed 3 nights
Christy
4 Apr 2023
·
Stayed 2 nights
YU REN
9 Feb 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food earns strong praise, from French fine dining to satisfying breakfasts, and staff can accommodate dietary restrictions. Some note the on-site option is mainly a single, expensive restaurant and lobby drinks can be pricey.
Related guest reviews
akiko
28 Feb 2024
·
Stayed 1 night
Reiko
30 Jan 2025
·
Stayed 1 night
Mizuki
16 Nov 2024
·
Stayed 1 night
Scott
24 Jun 2024
·
Stayed 1 night
Miyu
21 Jun 2024
·
Stayed 6 nights
Eliza
20 Apr 2025
·
Stayed 2 nights
Kenneth
17 Dec 2024
·
Stayed 1 night
XIAOYING
31 Dec 2024
·
Stayed 1 night
MARK
16 Jul 2024
·
Stayed 2 nights
Christy
4 Apr 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Yuko
14 Mar 2023
·
Stayed 1 night
リュウイチ
20 Feb 2023
·
Stayed 1 night
しのぶ
25 Jan 2023
·
Stayed 1 night
Yes, free self-parking is available on-site.
Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out availability is not specified.
The hotel features an elevator/lift for ease of access. Additional accessibility features are not specified.
The hotel is located in Hakone (Sengokuhara), just minutes from the Venetian Glass Museum and the Museum of the Little Prince, and is within close proximity to the Lalique Museum Hakone and Choanji Temple.
Children are allowed to stay at the hotel, but the minimum age for free stay is not specified.
Have a question?
Instant AI responses are based on hotel information
Age Requirements
Minimum age to check in is 20 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Meals and futons for children ages 0-3 are not included in the room rate.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Crib (infant bed) fee: JPY 3000 per stay; Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No rollaway/extra beds available
Dining
At Hakone Highland Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.Fee for cooked-to-order breakfast: approximately JPY 3200 per person;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Popular amenities
Parking
24-hour reception
Elevator/Lift
High-speed internet
Concierge
Massage/Beauty centre
Services
Concierge
Elevator/Lift
24-hour reception
Meeting rooms
Photocopier
Luggage storage
Designated smoking area
Internet
High-speed internet
Free wi-fi
Activities
Garden
General
Massage/Beauty centre
Air conditioned
Sauna
Mini bar
Refrigerator
Hair dryer
Massage
Vending machines
Parking
Parking