Is parking available at the hotel?

Parking facilities are available at the hotel. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and any associated costs have not been provided.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is offered at the hotel. However, specific serving hours and details about the breakfast type have not been provided.

What are the check-in and check-out times?

The standard check-in time is at 14:00, and check-out is at 11:00. Early check-in and late check-out options may be available, and guests can request these at the front desk.

What accessibility features are available for guests with disabilities?

The hotel features elevators and step-free entrances, ensuring accessibility for guests with disabilities. Additional wheelchair-accessible facilities are available in public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Chitose, connected to New Chitose Airport. Nearby attractions include New Chitose Airport Onsen, Chitose Inter Golf Club, Utonai-ko Sanctuary, and Shikotsu-Toya National Park. Public transport options are likely available due to the hotel's proximity to the airport.

What are the hotel's policies for guests staying with children?

Children are allowed to stay at the hotel. However, specific details regarding the minimum age for children to stay for free have not been provided.

Air Terminal Hotel in Chitose

Average nightly price at Air Terminal Hotel by month, last 12 months (USD)
Month	Average price
January	US$175
February	US$226
March	US$177
April	US$121
May	US$153
June	US$172
July	US$199
August	US$195
September	US$171
October	US$171
November	US$161
December	US$178

What guests think

At Air Terminal Hotel, reviewers consistently highlight the in-airport location at New Chitose, making late arrivals and early departures easy, with quieter-than-expected rooms for the setting and helpful staff smoothing check-in and luggage needs.

Rooms are generally clean but dated, some spacious, and runway views are popular; recurring drawbacks include limited temperature control (no individual AC, sometimes stuffy or hot), occasional smoke or musty smells, and mattresses that some guests found uncomfortable. Guests appreciate free access to the airport onsen, though it requires a 5–10 minute indoor walk and closes when the terminal does; the included breakfast wins frequent praise yet a minority find it average, and late-night dining options are scarce. Wayfinding to the hotel can be confusing from certain areas, but overall it suits a practical, no-frills overnight before or after a flight.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Free access to the airport onsen is a standout perk, but it’s a 5–10 minute indoor walk and closes with the terminal at night. There’s no on-site restaurant, and several reviews mention inconvenient or undiscounted parking.

Related guest reviews

8

NAKAGAWA

7 Sept 2024

·

Stayed 1 night

朝食のバイキング、種類も割と豊富で味も良かったです。北海道はほぼ個人旅行＝レンタカーだと思うのですが、早朝出発する場合、前日の夜にレンタカーを借り受けておく必要があり、その際に空港駐車場の利用割引があればと思いました。温泉大浴場はホテルの中ではなく、空港施設の所を利用券をもらって利用することになります。参考まで。

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8

Kimiyo

29 Nov 2025

·

Stayed 1 night

空港内にあるので移動が楽早い時間に到着する場合には良いが遅い時間だと空港のレストランもショップも閉まっていて、空港が23:30には閉まるので温泉も入れない

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10

Taylor

25 Jan 2026

·

Stayed 1 night

Great spot if you're connecting to somewhere else outside of Sapporo. Hotel is super accessible from the airport check in counters, rooms are solid, no complaints. Complimentary breakfast and onsen pass are awesome. Direct walkway connection to the "mall" style area was a huge plus. Made our long travel day more tolerable as we had our Niseko bus shuttle going out the following morning.

10

Hisashi

13 Oct 2025

·

Stayed 1 night

スタッフの応対、施設共にとても良かったです。駐車料金の割引があると、もっと嬉しいです！

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10

Isabel

28 Oct 2025

·

Stayed 1 night

Very convenient with free onsen access in the airport

10

Keeichi

11 Jul 2025

·

Stayed 2 nights

空港内の温泉施設が無料で利用できる。

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6

Marie Paz Annette

15 Apr 2025

·

Stayed 1 night

Conveniently located within the airport, if you need a place to stay in overnight. After 8 pm, the food stores near the hotel close down, and there isn't a restaurant in the hotel itself, so make sure to get your dinner early!

8

KATSUHIKO

8 Oct 2025

·

Stayed 1 night

朝早い便の搭乗のため利用しました。温泉施設が使えるのは良かった。

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6

HISAKO

15 Jul 2025

·

Stayed 1 night

ドライブ旅行の途中に立ち寄るホテルとしては駐車場利用が簡単では無いので適さないと思いました。温泉が無料で使えるところはよかったです。

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8

Naoki

1 Jan 2025

·

Stayed 1 night

Free ticket for the airport hot spring.

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Cleanliness

Most guests report very clean or spotless rooms. A few note issues such as dust, odors, hair, or an insect sighting.

Related guest reviews

2

Wai Ling

16 Aug 2025

·

Stayed 1 night

Only good thing was that it’s convenient right at arrival area. Other than that - the hotel is old and smelly and dirty. I was forced to pay extra to upgrade to non-smoking room - but the room still smelled like smoke. Everywhere looked dirty! Really uncomfy - would never stay again!

10

YUMI

13 Dec 2025

·

Stayed 1 night

Theroom was spotless.

4

takashi

12 Aug 2025

·

Stayed 1 night

枕が臭い

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8

Tanya

7 Oct 2025

·

Stayed 1 night

Rooms were old but clean. One room with nicer than the other.

6

YORIKO

18 Sept 2025

·

Stayed 1 night

チェックイン時のスタッフの方の対応はとても良かったです。朝食も美味しく品数もそこそこありました。朝からジンギスカンもあり、コーンパンも美味しかったです。空港温泉も利用できて疲れを癒すこともできました。空港内なので、並ばないと購入できないお店の物も無事ゲットできました。施設の古さは仕方ないとして、Gが出てしまったので、何よりGは怖くて大嫌い。なので残念です。

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10

Howard

22 Feb 2026

·

Stayed 1 night

Compact clean room, friendly staff, excellent breakfast buffet.

10

John

14 Feb 2026

·

Stayed 1 night

Super convenient and always very clean.

10

Malcolm

14 Feb 2026

·

Stayed 1 night

Room was spotless

10

Ay ni

12 Jan 2026

·

Stayed 1 night

Clean room except the hair dryer is dirty.

8

Masaharu

27 Oct 2025

·

Stayed 2 nights

朝食時、スタッフの方が料理について説明してくださり、「美味しいのでぜひ」とおすすめしてくださったのが良かったです。客室は全体的に綺麗だったのですが、クローゼットの中の下の開きを開けた部分にホコリが溜まっており、その中に荷物を入れるのは断念しました。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated yet functional; sizes range from compact to spacious, many are quiet for an airport setting, and runway views are popular. Drawbacks include limited temperature control (often warm/stuffy), occasional smoke or musty smells, uneven mattress comfort, and spotty Wi‑Fi.

Related guest reviews

8

John

27 Jan 2026

·

Stayed 1 night

Very practical location and great view of the main runway

8

Laura

31 Jan 2026

·

Stayed 1 night

Dated rooms but just what we needed - perfect for late arrival.

8

CHING PING CONNIE

1 Nov 2024

·

Stayed 1 night

No air-condition and need to open the window

6

YUKI

2 Oct 2025

·

Stayed 1 night

防音が良い

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10

Sylvia

29 Jan 2026

·

Stayed 1 night

Convenient location in the airport after 24 hour travel day. The room was small, but comfortable. Great breakfast.

8

Gus

17 Oct 2025

·

Stayed 1 night

No AC. Can’t open window so room was quite musty and stuffy . Condition of room is very dated but it’s clean and convenient

6

Kiet

19 Sept 2025

·

Stayed 1 night

Helpful and friendly staff. The room was still stuffy after turned on high air-conditioning (the corridor was cooler than the room). Contacted the front desk and asked for room change. The staff offered another room on the same level, however the room condition was the same so we didn’t move to another room. The staff then offered a fan and we used the fan in the room. The breakfast was great and the hotel offered free onsen admission (the onsen is located on level 4, walkable within 5 mins). Convenient location for next day departure. Many restaurants and shops for food, especially for chocolates. There were public transport and hotel shuttle buses. We used the hotel shuttle bus and was very convenient and on time. It runs every 30 minutes.

6

Yee Wah Patty

2 Feb 2025

·

Stayed 1 night

Space wise, the room is very spacious. However, noise from outside the window (from the runway) and also from the corridor was annoying. I was notified at the time of check in that wifi connection could be poor. In real, there was no connection at all. This property should be listed as no wifi provided. I was trying to use my mobile phone data to go online. But the location of the hotel made it a hit-or-miss.

6

Kimiko

22 Oct 2025

·

Stayed 1 night

部屋が暑く、冷房がないのが残念でした。

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10

TAKAKO

11 Sept 2025

·

Stayed 1 night

空港ターミナルビルの上なのでとにかく楽です。部屋は多少古さを感じますがシングルルームでも他のホテルに比べ広くゆったり過ごせます。また部屋から飛行機の離着陸が見られるのもうれしいです。スタッフのみなさんもとても感じが良くまた利用したいと思います。

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Service

Staff are frequently described as friendly, helpful, and efficient, with thoughtful help on luggage and smooth check-in. A minority encountered curt or confusing service at reception or breakfast.

Related guest reviews

10

Joel

17 Feb 2025

·

Stayed 1 night

Very friendly and helpful staff. Conveniently located and breakfast times aligned well with our departures.

6

CHIH-HUI

9 Feb 2025

·

Stayed 1 night

It was very confusing to communicate with the receptionist at the front desk. He was friendly but his English ability was not good enough to comprehend what I said. The girl at the entrance of the breakfast room was good enough but her manners were not up to a Japanese standard. In addition, the pillow case smelled a bit. It was just a disappointment after Hotel Nikki in Sapporo.

8

KEIKO

14 Nov 2025

·

Stayed 1 night

客室が何処か分からず荷物を持って右往左往しました。地図などで明確に教えて頂きたい。迷っていたのは私だけではありませんでした。フロントの方はマニュアル通りにお話を進めていたと思いますがお客のリズムに沿ってもっとゆっくりご説明いただきたかったです。

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8

NAOKO

7 Dec 2025

·

Stayed 1 night

チェックアウトの後、荷物を預かって貰いました。対応も親切で気持ち良く過ごせました。

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4

Yoshihisa

3 Nov 2025

·

Stayed 1 night

受付スタッフの女性が非常に無愛想で対応も微妙

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4

Miao Qin

23 Mar 2025

·

Stayed 1 night

One of the my worst hotel customer experience I have encountered in Japan. I asked for help during check-in to contact the airlines for damaged luggage, but the front counter staff cut me off coldly saying that they are a hotel and not the airport without empathy or offering any suggestions. During breakfast service, the staff stationed at the breakfast area was rude and did not even bothered greet us as if we owe her money. The rooms are old, dusty and mattress was sagging. For the amount paid, you can find a way better hotel. Definitely won’t recommend unless you are in for lousy service and backaches.

8

Christ

25 Jan 2026

·

Stayed 1 night

Extremely friendly staff extremely convenient

10

YUKO

12 Sept 2025

·

Stayed 1 night

お部屋でご飯を食べたのですがプレート類がなく、フロントに問い合わせたらちょっとイヤな態度を取られました。「確認してからでないと」と。結果、持って来てもらえましたが対応がイマイチだなという印象でした。

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8

HSIAO-NI

27 Feb 2026

·

Stayed 1 night

服務人員不錯，有任何問題，服務人員會儘力為您說明。

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10

Peggy

23 Nov 2025

·

Stayed 1 night

Clean comfortable and really helpful staff. Arranged for my luggage to be sent on to my new address

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Location

In-terminal location at New Chitose makes late arrivals and early departures easy, with direct access to shops, transport, and gates. Some guests found signage or entrances hard to locate, and certain routes involve longer walks.

Related guest reviews

8

Zhaohui

24 Dec 2024

·

Stayed 1 night

Great option for overnight transition at airport

10

Robert

11 May 2025

·

Stayed 1 night

Great for early flight and shopping in air terminal.

8

Antonia

12 Jan 2025

·

Stayed 1 night

It was really hard to find the hotel. We got there late at night and there were few people available to ask directions from. There is very little signage. Google maps was no help. Some directions on your site would be helpful. It's right next to D gate.

8

Jon

4 Nov 2025

·

Stayed 1 night

The draw to this hotel was the convenience of being able to walk a short distance to our flight because the hotel is literally adjacent to the airport. For that, you pay a premium price. Otherwise, the room was quiet and comfortable, in need of updating in terms of design yet still adequately functional. The staff were friendly, helpful and courteous. The breakfast (the only meal option offered) was very good, loads of tasty choices both Japanese and western. The mall at the airport has lunch and dinner restaurants but be aware that if you arrive in the early evening on a Sunday as we did, most of the mall restaurants close early. For a one-night stay, it worked very well.

10

teresa

3 Feb 2026

·

Stayed 2 nights

Location, location, location :-)

8

Jeong-Ho

6 May 2025

·

Stayed 1 night

Direct access to the air terminal.

10

Eiko

6 Oct 2025

·

Stayed 1 night

The hotel is inside the airport. Very convenient.Clean room.Friendly staff.

8

??

3 Jun 2024

·

Stayed 2 nights

2泊しました。空港直結なので先にお土産を買ったり荷物を預けたりするのに便利でした。札幌市内までは遠いため、目的地が千歳周辺の方には便利でいいと思います。

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10

Terayama

14 Oct 2025

·

Stayed 1 night

空港の中とはわからず外に出たらすぐでした

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10

TAKASHI

24 Jan 2026

·

Stayed 1 night

アクセスが最高

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Dining

Included breakfast is widely praised for quality and variety, though a minority found it average or limited; it typically starts around 6:00 and ends by 9:30. There’s no on-site dinner service and many airport eateries close early.

Related guest reviews

8

Sara

7 Oct 2025

·

Stayed 1 night

The room was clean and the staff were very welcoming and friendly, but the facilities are old and there's a lot of wear and tear showing. The breakfast was amazing though! So much to choose from and my friends are still talking about it days later comparing our other hotel breakfasts to this one.

10

Gloria

17 May 2025

·

Stayed 1 night

Good size modern room. Very quiet. Lovely breakfast area with an amazing choice of food.

8

Fung Yew

16 Jul 2025

·

Stayed 1 night

We landed at the New Chitose airport past 11pm and were glad we booked the Air Terminal hotel which was walkable and comfortable to rest for the night. The rooms are clean but the mattress a little too soft for us. We enjoyed the buffet breakfast which was fresh and delicious. Only drawback was that it closes at 9.30am, which was kind of early in my opinion

10

Aki

29 Sept 2025

·

Stayed 2 nights

立地が言うまでもなくよい。＆朝食ビュッフェがとにかく美味しい。。←リピしてる理由です。北の食材いっぱいでうれしい。また、スタッフの方、親切です⋯感謝です。荷物を預かって頂けた（チェックイン前＆チェックアウト後）のもありがたかったです。。飛行機みながら⋯飽きません。。また伺いたい!!

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10

Howard

22 Feb 2026

·

Stayed 1 night

Compact clean room, friendly staff, excellent breakfast buffet.

8

Pui Shan

11 Sept 2025

·

Stayed 1 night

Breakfast not good, no variety I booked 2 rooms but one of the room quite dark Weak air-conditioning in room

8

Jon

4 Nov 2025

·

Stayed 1 night

The draw to this hotel was the convenience of being able to walk a short distance to our flight because the hotel is literally adjacent to the airport. For that, you pay a premium price. Otherwise, the room was quiet and comfortable, in need of updating in terms of design yet still adequately functional. The staff were friendly, helpful and courteous. The breakfast (the only meal option offered) was very good, loads of tasty choices both Japanese and western. The mall at the airport has lunch and dinner restaurants but be aware that if you arrive in the early evening on a Sunday as we did, most of the mall restaurants close early. For a one-night stay, it worked very well.

8

Paul

26 Dec 2024

·

Stayed 1 night

Breakfast was poor

8

Geir

26 Jul 2024

·

Stayed 1 night

Perfect airport hotel. Inside terminal. Only downside is the terminal it self. The restaurants close at 8PM. If you hope to have a meal after a late arrival, you only have the option to buy something to eat from the convenience store.

10

Sylvia

29 Jan 2026

·

Stayed 1 night

Convenient location in the airport after 24 hour travel day. The room was small, but comfortable. Great breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $160	10 $136	11 $130	12 $162	13 $124	14 $140
15 $134	16 $125	17 $131	18 $156	19 $156	20 $291	21 $255
22 $261	23 $256	24 $225	25 $256	26 $150	27 $161	28 $178
29 $150	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $121	3 $163	4 $156	5 $167
6 $278	7 $137	8 $150	9 $150	10 $286	11 $220	12 $318
13 $186	14 $137	15 $155	16 $158	17 $137	18 $211	19 $309
20 $213	21 $286	22 $310	23 $148	24 $316	25 $309	26 $202
27 $300	28 $213	29 $292	30 $300	31 $151

Air Terminal Hotel

Prices for Air Terminal Hotel

Monthly average prices

About this property

Location

Room options

Double Smoking

Deluxe Single Room Runway Side

Deluxe Twin

Triple Smoking

Twin Smoking

Single

Triple

Single Smoking

Hollywood Twin

Double

Deluxe Double

Twin

Guest reviews of Air Terminal Hotel

Who stays here?

What guests think

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FAQs about Air Terminal Hotel

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