Name: ANA Crowne Plaza Kobe by IHG
Address: Chuo-ku Kitano 1, Kitano, Kobe, Kobe (and vicinity), Japan, Kobe, Hyogo Prefecture, Japan
Rating: 8.18

Guest reviews

8.2

Very good

Based on 2,911 verified reviews

Who stays here?

Business

42%

Couple

17%

Family

23%

Group

6%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At ANA Crowne Plaza Kobe by IHG, breakfasts draw strong praise and rooms are generally spacious yet dated, with aging bathrooms and occasional smoke odors or frustrating centralized temperature control that can leave spaces uncomfortably warm.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Stephen

2 weeks ago

·

Stayed 1 night

Stayed just one night in Kobe to take a sake brewery tour (worth it!). This hotel is steps from the Shinkansen station so very easy access. Also a short train or cab ride from Sannomiya, the heart of the city. Had a pricey dinner at the Teppanyaki restaurant in the hotel but it was outstanding. Breakfast with the room was very substantial & they offer a Japanese option elsewhere. Rooms are aging a bit but very comfortable with good lighting. They have a coin laundry which we did not use. Nespresso coffee machine as in most Japanese hotels. No complaints and could have easily spent a few more days there. Fast internet too! Great views from the 20th floor.

10

Toan

Apr 2, 2026

·

Stayed 1 night

Spacious room. Beautiful view. Perfect location. Family friendly.

2

Kwan Ping

Feb 11, 2026

·

Stayed 2 nights

Room was spacious with nice view but the furnishings were quite outdated. Early check-in surcharge was excessive (1-2 nights of room fare just for 3 hours early check-in).

10

Hsiao Charlene L

Feb 3, 2026

·

Stayed 1 night

Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places

10

Dinu

Jan 29, 2026

·

Stayed 7 nights

Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.

Chuo-ku Kitano 1, Kitano, Kobe, Kobe (and vicinity), Japan

Location

With a stay at ANA Crowne Plaza Kobe by IHG in Kobe (Chuo Ward), you'll be steps from Shin-Kobe Ropeway and 7 minutes by foot from Takenaka Carpentry Tools Museum. This luxury hotel is 1.3 mi (2.1 km) from Nunobiki Falls and 1.3 mi (2.1 km) from Kobe Ōji Zoo.

Shin-Kobe Ropeway(0.1 miles)

Takenaka Carpentry Tools Museum(0.4 miles)

Kitano Ijinkan Street(0.5 miles)

Space 11 Darvish Museum(0.7 miles)

Nunobiki Falls(0.7 miles)

Kobe Mosque(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of JPY 1500 per night. Reservation is not required, but parking is limited.

Buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 3600 for adults and JPY 1800 for children.

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of JPY 2200 per person (one-way) at scheduled times. Guests can arrange the transfer through the front desk.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to all floors.

The hotel is located in Chuo Ward, Kobe, just steps from Shin-Kobe Ropeway and a 7-minute walk from Takenaka Carpentry Tools Museum. It is approximately 1.3 miles from Nunobiki Falls and Kobe Ōji Zoo.

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability may vary, and a pool fee of JPY 2640 per person per day applies.

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, but additional fees may apply for extra guests.

ANA Crowne Plaza Kobe by IHG

Amenities

Property description

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