Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary breakfast is provided.

Where is the hotel located?

The hotel is located at 7787 Wolf River Blvd., Germantown, Memphis, Tennessee, United States.

Does the hotel have a swimming pool?

Yes, there is an indoor pool available for guests to relax in.

Are children allowed to stay at the hotel?

Yes, children are welcome at the hotel.

Quality Inn & Suites Germantown North Memphis

Average nightly price at Quality Inn & Suites Germantown North by month, last 12 months (USD)
Month	Average price
January	$85
February	$93
May	$85
June	$86
October	$84
November	$86
December	$88

What guests think

Reviews of Quality Inn & Suites Memphis Germantown highlight a friendly staff and convenient Germantown location, alongside common concerns about maintenance and aging infrastructure plus a hit-or-miss breakfast, resulting in widely mixed experiences.

Several guests describe dirty bathrooms and floors, stained linens, musty or smoke odors, and roaches, with housekeeping quality varying. Rooms feel worn, with uneven floors, sagging mattresses, and broken fixtures; facility problems include a closed or cloudy indoor pool and occasional elevator and Wi‑Fi outages. Expect a basic, budget stay with significant trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is frequently closed or described as cloudy/dirty; guests also report occasional elevator outages and intermittent Wi‑Fi.

Related guest reviews

6

Tommi

Jun 12, 2023

·

Stayed 8 nights

This hotel had the cheapest rate in Germantown -- so I knew it was probably going to be sketchy. The staff was freakishly nice and helpful. My room was ugly; but clean, cold, and very comfortable. And I felt very safe. So all and all not a bad experience. The building is old and the lobby looks tired and run down. The pool is "out of order" and they have just left it half full with nasty murky water. And the worst... the elevator was also "out of order" and I was on the third floor. Not a problem for me but many people were VERY MAD. So - yes it is kind of a dump - but if you are looking for a cheap rate, it is good enough.

4

Rhonda

Jun 14, 2023

·

The room itself, was ok, but was put on 3rd floor right at the stairway and heard the door open and slam close constantly. The elevator was not working. Also, the pool is a hazard. It is green and stagnant and a mosquito trap.

6

Perry

May 14, 2023

·

Stayed 2 nights

There was no wifi, the pool was closed, and the made me wait until after 4:00 to check in. That being said, there room was nice.

4

Nicole

Oct 23, 2024

·

Stayed 3 nights

Pool Made my kids sick after swimming. Grout in bathroom was dirty. Breakfast was limited.

4

Nicole

Jun 21, 2023

·

Stayed 1 night

The picture show that there's a nice swimming pool. Well there's no..you are not able to use it. There was no Wi-Fi.

6

sandy

Jun 5, 2024

·

Stayed 2 nights

Sink in room was cracked. Blow dryer did not work. Ceiling in hallway buckled. Pool looked nasty. Staff were nice but had limited English speaking skills.

4

Kelly

May 1, 2025

·

Stayed 3 nights

Pool freezing and cloudy and stinking etc

6

Karan

Jun 15, 2024

·

Stayed 3 nights

Pool needs attention. Floor in our room was sticky and the bathroom door scrapes on the floor. Hallway carpet needs to be cleaned and maintenance is needed everywhere. Choice hotels seem to lacking badly compared to what they used to be. Shame

4

Felicia

Jul 7, 2024

·

Stayed 2 nights

We will never stay here again. We stayed on the 3rd floor and the floor is wavy and feels unsafe. The entire place was dirty. Like nasty dirty. Although we didn’t see bugs. It doesnt seem secure. Some people came from the parking lot to grab breakfast one morning and left. Random people were swimming with us and then just left out of the back door like they just live locally and use the pool as their personal pool. The pool room was never locked and doesn’t seem to have good ventilation. The bed sheets were stained. We had to change rooms because the shower in our first room would not drain and the floors were slippery and gross. The floor turned all of our socks Black. The front desk tried to make it right and gave us another room that was better but also not great. Overall great location but needs renovations!

2

RODNEY

May 10, 2024

·

Stayed 1 night

We are normally RVers and don’t stay in a lot of hotels. Currently on a road trip and staying in hotels. This was the worst. Sticky floors, smelly hallways, dirty bathroom, not enough luggage carts (only one I ever saw), ice machine not working, indoor pool closed and looking awful. Very nice young lady checked us in. Nice young man serving in the breakfast area next AM. Nice help in a truly sorry and poorly run facility.

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Cleanliness

Cleanliness is a recurring complaint, with dirty bathrooms and floors, stained linens, odors, and reports of roaches; a few guests found rooms clean.

Related guest reviews

2

Zechariah

Nov 27, 2023

·

Stayed 1 night

My room was terrible. Bathroom door that locks you In unless you use overly excessive force to pull open because of the damages of the room. Molded bathrooms and the whole entire room is infested with roaches. From room to the bathroom roaches are literally everywhere had to keep my bags in the car.

4

Amaris

Jul 5, 2024

·

Stayed 1 night

Main concern was their rooms were very dirty. Bathroom had some kind of mold on the ceiling; stains on the floor, hair on the toilet that wasn’t ours. Sheets had stains on them, pillows had stains on them; curtain was torn; splatter stain on the lamp shade. Floors had a film on them and we were greeted with a strong stench of cleaner, as if they just cleaned it and we checked in at 12:00 am. You get what you pay for.

4

Angela

Jun 20, 2025

·

Stayed 2 nights

There was a live roach in the bath tub and a hair in the corner of the bed upon arrival. I advised the lady at the desk and she just shook her head and said that they had sprayed a couple of days ago. That's it. Nothing else. There was a strong odor coming from a couple of the rooms and it enveloped the hall creating an uncomfortable and nauseating feeling when entering and existing the room. The location was great.

2

Stephanie

Jun 23, 2024

·

Stayed 1 night

Room was disgusting, mold, floors sticky, our whole room was sinking in the middle the dresser was even leaning forward. Smelled awful, shower doesn’t drain. Worst place I have ever booked. Had to leave the conditions were so nasty.

2

Roxanne

Jun 28, 2023

·

Stayed 1 night

We stayed here last week when our power went out. I was shocked when I noticed lots of brown dirty spots on the sheets and the tub was disgusting. The air conditioner also kept us awake all night because it was so noisy but it was definitely nice and cool. The elevator floor was also pretty nasty looking. The only saving grace was how kind and helpful the staff were. 0 out of 10 on cleanliness.

2

Carrie Lynn

May 19, 2025

·

Stayed 3 nights

The area is beautiful! This hotel is a 0 - 1 star hotel. EXTREMELY DIRTY! The rooms & hotel is filthy, and smells TERRIBLE ! We had 3 nights booked and left after the 1st night. (We would have never stayed the 1st, except we didn’t arrive until after 1am. ~ Expedia did issue a credit for our remaining nights)

4

Deborah

Sep 20, 2025

·

Stayed 1 night

The lady at check in was very friendly and nice. The doorways are hard to get the carts thru. The room was dirty. There was hair in the tub, walls had gunk on them, and ceiling had spots. I spilt a little water in the floor between the beds. When I got a towel to clean up the water, the towel was very filthy after cleaning up.

2

Patricia

Jul 7, 2024

·

Stayed 3 nights

Rooms were not clean daily or towels replaced garbage cans emptied. Towels also had a sour smell.

2

David

Jul 9, 2024

·

Stayed 3 nights

Roaches everywhere, very dirty, very noisy, people were smoking weed

4

Savannah

May 22, 2025

·

Stayed 3 nights

First impression when you walk into the hotel/lobby is a weird odor coming from somewhere. Room was not impressive, walking barefoot on the floor had my feet black because the floor was so dirty. Kept finding random hairs throughout the room/bathroom. It was not a pleasant stay, will not be staying again and will not be recommending this hotel to anyone.

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Rooms

Many note uneven or sloping floors, sagging mattresses, worn furnishings, and some AC or Wi‑Fi issues; a few say rooms are small but adequate.

Related guest reviews

4

Mary

Apr 2, 2025

·

Stayed 1 night

Room 222 door had such a gap we did not feel safe; floor near bed was so uneven we almost fell; commode tank so loose we thought it was going to fall over; king bed mattress was so bad we ended up sunk in the middle

6

Kimberly

Oct 3, 2024

·

Stayed 1 night

Needs upgrading. Bed is awful

4

Girish

Mar 10, 2025

·

Stayed 1 night

Had to contact front desk to get a blanket, no blanket or the comforter on the bed, enough hot water for one shower, ran out of hot water at the end, room phone was non functional, the floor was peeling the vinyl layer of the LVP, was not able to power off AC to eliminate the noise, no toaster in the breakfast, dried up oatmeal pot!. Bed was very comfortable, Wifi had excellent speed, fridge and microwave worked fine.

4

Deloris

Jul 18, 2025

·

Stayed 1 night

I moved to 3 different rooms, first the toilet didn't flush, second the door did not open, and third the king bed mattress was deeply sunken in the middle. I stayed in that room because I was tired of moving.

6

Abbey

Nov 11, 2023

·

Stayed 1 night

Building has definitely seen a better decade. The center of the room we had (#326) was slopped to the center of the center of the room. It was a little concerning since you could feel the floor give a little when you walked.

10

Brandy

Jan 30, 2025

·

Stayed 1 night

Not a huge deal but the floors of our room were almost like caving and it seemed as if it was uneven which made the tv stand lean forward.

6

Connie

Apr 13, 2025

·

Stayed 1 night

The rooms were clean but very small. Bathroom was very small.

6

Tiffeny

May 26, 2023

·

Stayed 1 night

The AC barely blew cold air, i found myself waking up several times throughout the night because I was hot.

4

David

May 20, 2023

·

Stayed 1 night

Child size toilet. Toilet and shower door rubbing on the floor. Missing blanket. Not working coffee pot. Non functional internet. Poor tv choices.

2

Regina

Jul 2, 2023

·

Stayed 1 night

Rooms are very dated . I had to request to be moved to a different room as the 1st room 227 was hot and muggy and had a strong odor. Was moved to 307 there was no shower curtain, a huge dip in the floor that caused the tv to lean forward as if it was going to fall over

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating, but responses to maintenance issues, room changes, and refunds are inconsistent.

Related guest reviews

6

James

Dec 3, 2023

·

Stayed 1 night

Picnic tables behind the property nice touch

10

Vivek

Aug 12, 2024

·

Stayed 1 night

Affordable place for a quick night stop. Staff was nice

6

James

Jan 22, 2024

·

Stayed 4 nights

I registered and paid for one more night of a 3 night stay. Housekeeping knocked on the door at check out time of my first stay informing me that it was check out time and I needed to leave. I got it worked out with management but it was very disturbing.

6

Faith

Apr 23, 2024

·

Stayed 1 night

The staff was the best part of this hotel. It was great for the price and I would stay here again if I come back to the Memphis area.

10

GERARDO

Oct 6, 2025

·

Stayed 4 nights

Very friendly & nice staff-loved Monica! Very helpful & pleasant. I lost ( & found it when I got home) a pink lock for a suitcase & the person on staff (manager?) offered to look for it & if found, said he'd mail it to me. Very sweet of him! Bed was very comfortable & room was clean & comfortable. Nice stay & visit for us! Thank you!

10

sarah

May 8, 2023

·

Stayed 1 night

Customer service is everything to me. The check in/check out ladies were wonderful. Very welcoming after being on the road for 16 hours. To see a smiling face greeting me eased me nerves after wanting a shower and sleep.

2

hayden

Dec 24, 2024

·

Stayed 3 nights

Bad customer service

4

Telisha

May 6, 2024

·

Stayed 1 night

Front desk receptionist asked for an additional $150 cash (no card) upon arrival. This is not in the policy and was not mentioned when I called prior to coming to ask the same receptionist about the room. I’m not sure if they are discriminating or asking certain people but this was told to us and a couple of people that were checking in ahead of us.

6

Sandra

Dec 29, 2024

·

Stayed 1 night

The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!

2

Deanna

Sep 8, 2024

·

Stayed 2 nights

Where to start….hhmm. Stay away from this hotel. It started off bad with check in, and just got worse. Check in the guy was rude and made rude snotty comments about my son and being disruptive and destructive. First off my son wasn’t going anything wrong..he’s a 6 year old boy that has ADHD and Autism. I had to tell him to use his indoor voice once. But when people don’t know disabilities they say ignorant things. This was the worst hotel I have ever stayed in ever!!!! From the BO smell to the dirty rooms, black mold all over the bathroom, bug traps hanging from the ceiling, burn holes in the king bed sheets, blood on the sheets of the pull out bed. Refused to get us extra blankets as needed. Had 4 people in room and 2 towels 2 wash clothes. Went to get more and would only give us 2 towels no extra wash clothes. Because of the black mold that I realized the next morning it affected my asthma, and my son is now sick from it. We checked out early and cut our trip short. Never again will I stay at this hotel when coming to Memphis

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Location

Generally praised for a safe, quiet Germantown setting near parks, restaurants, and roads; some mention road construction affecting access.

Related guest reviews

10

Ollie

Jun 1, 2023

·

Stayed 2 nights

Would definitely stay there again anytime I’m visiting Memphis, it was only 26 minutes from Beale street entertainment district.

8

Carl

Aug 4, 2024

·

Stayed 2 nights

Decent area and close to many places to eat. Right next to Shelby farms. If you are a trail runner the wolf river trail system is in walking distance

8

David

Dec 2, 2023

·

Stayed 1 night

Quiet and in good part of town.

10

Steven

Jul 20, 2024

·

Stayed 1 night

great location. excellent breakfast. great parking for a trailer. gas station right across street with 93 octane

10

Gary

Feb 26, 2024

·

Stayed 1 night

Construction around the property. Not a fault of the property and I assume that it will soon be completed,

10

Angelina

Oct 31, 2024

·

Stayed 1 night

Clean room and quite neighborhood

6

Denise

Sep 28, 2024

·

Stayed 2 nights

This property is in one of the safest areas in and around Memphis. Staff is courteous and friendly. Convenient store with gas is a 5 min walk next door.

6

William

Sep 7, 2025

·

Stayed 1 night

Quiet hotel in a peaceful beautiful area of Germantown.

6

Denise

Oct 12, 2024

·

Stayed 3 nights

Good area

10

William

Nov 7, 2024

·

Stayed 1 night

The propert is in a good location but is definitely showing its age.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and inconsistent, with limited selection or lukewarm items reported; a few guests found it acceptable.

Related guest reviews

6

Jennifer

Mar 2, 2023

·

Stayed 2 nights

Just ok in my opinion. The place could use a deep cleaning. No hot items at breakfast. Will do in a pinch but not on my top list of places to stay. Staff friendly though.

6

Sandra

Dec 24, 2024

·

Stayed 1 night

Great staff! Very accommodating! Breakfast leaves much to be desired! Not good at all!

8

sue

May 4, 2023

·

Stayed 1 night

We booked it to include breakfast- they normally have waffles, bagels and more. They had nothing the day of our stay. The staff was very nice.

8

Suellen

Feb 2, 2025

·

Stayed 2 nights

Room was fine and clean. Hot breakfast was not hot at all.

6

Dwayne

Mar 26, 2024

·

Stayed 2 nights

The owners updated the main room floor. The bathroom shower floor had rust on the floor and a wring was in the tub. The caulking was dirty in the bathroom. The window curtains were dirty and the mattress was not comfortable seemed old and worn. The pool walls needs to be cleaned makes the water look murky. The breakfast food was ok served biscuits that were hard as rocks and the gravy looked burnt. Food appeared to be reused for several days.

10

decobi

May 5, 2023

·

Stayed 3 nights

Breakfast wasnt good at all. Needed to have more options.

10

Jama

Oct 22, 2025

·

Stayed 1 night

Staff was very friendly. I did find it a little odd that staff parked under the awning and so we couldn't easily park and unload there. I thought maybe it was just the day persons choice, but the night staff did it as well. It did make me a little concerned about my car. But we had no safety concerns. We picked this hotel because it's one of the better areas on Memphis. Breakfast was a joke. A couple of bread options, cereal, oatmeal packets, and yogurt in the mini fridge. There was also biscuits with sausage gravy, but no other regular options or fruit. The bed was broken down in the middle. We struggled a lot of the night to stay off of each other in the middle. I did give a high rating because we've stayed in several hotels in Memphis in this price range and this was the best one yet. Also, the indoor pool was open, all the others we've stayed at have been closed.

8

Tilmeka

Apr 20, 2024

·

Stayed 1 night

I enjoyed my stay everything was great including breakfast

6

Kendecia

Apr 16, 2025

·

Stayed 1 night

Only thing is the breakfast wasn’t good and it was no meat

6

Sandra

Dec 29, 2024

·

Stayed 1 night

The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $97
18 $79	19 $79	20 $79	21 $79	22 $79	23 $95	24 $87
25 $79	26 $79	27 $79	28 $79	29 $79	30 $87	31 $87

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $79	3 $79	4 $79	5 $84	6 $87	7 $87
8 $79	9 $84	10 $79	11 $79	12 $85	13 $87	14 $87
15 $79	16 $79	17 $86	18 $79	19 $79	20 $87	21 $87
22 $79	23 $79	24 $79	25 $79	26 $82	27 $84	28 $84
29 $75	30 $79

Quality Inn & Suites Germantown North

Prices for Quality Inn & Suites Germantown North

Monthly average prices

About this property

Location

Room options

Suite

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed

Guest reviews of Quality Inn & Suites Germantown North

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Germantown North

Prices for upcoming dates