Hotel 55 Chicago Downtown
From
$219
/ night
Select dates to see prices and availability
From
$219
/ night
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Business amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms.
Dining
Enjoy a satisfying meal at Lure Fishbar serving guests of Hotel 55 Chicago Downtown. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Rooms
Stay in one of 297 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
You'll be centrally located in Chicago with a stay at Hotel 55 Chicago Downtown, within a 15-minute walk of 360 CHICAGO and Museum of Contemporary Art Chicago. This hotel is 0.8 mi (1.3 km) from Millennium Park and 1.1 mi (1.8 km) from Art Institute of Chicago.
What's nearby
Michigan Avenue(0.1 miles)
Bally's Casino Chicago(0.1 miles)
State Street(0.1 miles)
Northwestern Memorial Hospital(0.2 miles)
Holy Name Cathedral(0.3 miles)
Tribune Tower(0.3 miles)
Chicago Water Tower(0.3 miles)
Chicago Riverwalk(0.4 miles)
Ann and Robert H. Lurie Children's Hospital(0.5 miles)
Water Tower Place(0.5 miles)
875 North Michigan Avenue(0.5 miles)
Marina City(0.5 miles)
900 North Michigan Shops(0.5 miles)
360 CHICAGO(0.5 miles)
Museum of Contemporary Art Chicago(0.5 miles)
Chicago Midway Airport (MDW)(13.1 miles)
Chicago O'Hare Intl. Airport (ORD)(17.7 miles)
Chicago, IL (PWK-Chicago Executive)(25.4 miles)
Chicago, IL (DPA-Dupage)(43.3 miles)
Rockford, IL (RFD-Greater Rockford)(85.4 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Dry Cleaning
Location
55 East Ontario Street, River North, Chicago, Illinois, United States of America
Michigan Avenue (0.1 miles)
Bally's Casino Chicago (0.1 miles)
State Street (0.1 miles)
Northwestern Memorial Hospital (0.2 miles)
Holy Name Cathedral (0.3 miles)
Tribune Tower (0.3 miles)
Room options
4
Studio, 1 King Bed
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
9
Presidential Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
3
Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Living Room
7
Suite, 1 Bedroom
Room details
1 Queen Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Living Room
4
Room, 1 King Bed (Mobility Hearing Accessible, Tub)
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
5
Suite, 1 Bedroom, Corner
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Living Room
6
Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
9.1
Superb
Based on 1,569 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel 55 Chicago Downtown, travelers praise the very central, walkable location and generally friendly staff, while recurring notes include street noise at night, small or unreliable elevators, and added fees for valet parking or an 'urban experience'.
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What guests think
At Hotel 55 Chicago Downtown, travelers praise the very central, walkable location and generally friendly staff, while recurring notes include street noise at night, small or unreliable elevators, and added fees for valet parking or an 'urban experience'.
Rooms are often described as comfortable with strong showers, though some guests report maintenance issues, dated touches, limited outlets or streaming, and noisy HVAC. The on-site art gallery and restaurant receive frequent compliments, and the gym is considered solid, but breakfast can feel limited or pricey and restaurant discounts were occasionally not applied. Overall, it suits travelers who value location and style over full-service polish.
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AI-generated summary based on recent guest reviews
Facilities
The on-site art gallery and restaurant are highlights, and the gym is well kept. Repeated complaints cite small, slow or out-of-service elevators and costly, inconsistent valet/parking.
Related guest reviews
10
AKITO
Apr 10, 2025
·
Stayed 4 nights
Very nice accommodation in the north river area of Chicago. Overall atmosphere of nearby area and streets is so comfortable; safe for a traveler. Additional payment for valet-parking and also state (or city?) tax for a traveler is required - not nominal amount; but they are all given, because we stay in very central (and safe) area of Chicago. One more, we came back from the United Center - home of Chicago Bulls around 22:00 pm by Chicago subway (blue and red) without any fear, scary and danger.
Very nice accommodation in the north river area of Chicago. Overall atmosphere of nearby area and streets is so comfortable; safe for a traveler. Additional payment for valet-parking and also state (or city?) tax for a traveler is required - not nominal amount; but they are all given, because we stay in very central (and safe) area of Chicago. One more, we came back from the United Center - home of Chicago Bulls around 22:00 pm by Chicago subway (blue and red) without any fear, scary and danger.
8
Sharon
Sep 16, 2025
·
Stayed 4 nights
Valet service was underwhelming, they were either not around or off the clock often and they ended up parking my car on the street outside overnight for our 7AM departure. For $100 extra a night, the valet was really not worth it. I recommend staying here if you do not bring a car. The rooms are clean and spacious, the carpets and furnishings are modern and have recently been replaced in some areas. The hallways are a bit loud but otherwise the rooms were quiet. We were upgraded to a larger suite, but it was still quite small (to be expected downtown).
Valet service was underwhelming, they were either not around or off the clock often and they ended up parking my car on the street outside overnight for our 7AM departure. For $100 extra a night, the valet was really not worth it. I recommend staying here if you do not bring a car. The rooms are clean and spacious, the carpets and furnishings are modern and have recently been replaced in some areas. The hallways are a bit loud but otherwise the rooms were quiet. We were upgraded to a larger suite, but it was still quite small (to be expected downtown).
8
Jennifer
Mar 28, 2025
·
Stayed 3 nights
A great hotel in a great location. The museum concept sets it apart. Rooms are very spacious for a center city hotel. The independent restaurant in the hotel does a great job with their food. Happy hour is a great deal & the oysters were excellent. Very fresh every day. Don’t frown at the daily resort fee. It gets you 21% off all food at the restaurant your entire stay & entrance to the exhibits.
A great hotel in a great location. The museum concept sets it apart. Rooms are very spacious for a center city hotel. The independent restaurant in the hotel does a great job with their food. Happy hour is a great deal & the oysters were excellent. Very fresh every day. Don’t frown at the daily resort fee. It gets you 21% off all food at the restaurant your entire stay & entrance to the exhibits.
10
Mark
Jun 16, 2024
·
Stayed 1 night
Unique combination of a museum with a hotel
Unique combination of a museum with a hotel
8
Susan
Nov 24, 2025
·
Stayed 3 nights
The employees seem to be working very hard. Our maid(s) was fantastic-better than I’ve had almost anywhere.The restaurant *mood was very low. Whoever managed for breakfast and served us were very efficient indeed. Fitness area was very well kept. Front door was terribly awkward. They absolutely need a doorman at all times (which we usually did not have -but when we did, he was wonderful). Rooms were tight but clean. Siren sounds were almost constant. Turning on the (good) system fan was very helpful. Elevators were very small and very quick, probably need a little more upkeep. Lobby was festive and very nice; lobby restrooms were generally very clean.
The employees seem to be working very hard. Our maid(s) was fantastic-better than I’ve had almost anywhere.The restaurant *mood was very low. Whoever managed for breakfast and served us were very efficient indeed. Fitness area was very well kept. Front door was terribly awkward. They absolutely need a doorman at all times (which we usually did not have -but when we did, he was wonderful). Rooms were tight but clean. Siren sounds were almost constant. Turning on the (good) system fan was very helpful. Elevators were very small and very quick, probably need a little more upkeep. Lobby was festive and very nice; lobby restrooms were generally very clean.
8
Brooke
Nov 25, 2024
·
Stayed 1 night
I would give this 5 stars if it weren't for the awful elevator situation. Other than that, it is an amazing property. Very clean, perfect location. I would definitely recommend and will return.
I would give this 5 stars if it weren't for the awful elevator situation. Other than that, it is an amazing property. Very clean, perfect location. I would definitely recommend and will return.
8
christopher
Oct 23, 2025
·
Stayed 5 nights
I think this is a refurbished hotel. The front is clean. They have unique art in the foyer and an upstairs gallery. There are two elevators….seem pretty fast and we don’t wait. The floor we were on was a bit tired. Our room was quite nice. Very hot shower. Nice lighting. Bed is medium firmness which was a snitch soft for my wife (but how do you know!?!). Fitness centre has a lot of equipment for the space. Nice mix of treadmills, bikes, and strength. The surrounding area has nice shops and nice restaurants nearby. There is a fair amount of street noise at night (sirens from ambulances). For the price point quite reasonable.
I think this is a refurbished hotel. The front is clean. They have unique art in the foyer and an upstairs gallery. There are two elevators….seem pretty fast and we don’t wait. The floor we were on was a bit tired. Our room was quite nice. Very hot shower. Nice lighting. Bed is medium firmness which was a snitch soft for my wife (but how do you know!?!). Fitness centre has a lot of equipment for the space. Nice mix of treadmills, bikes, and strength. The surrounding area has nice shops and nice restaurants nearby. There is a fair amount of street noise at night (sirens from ambulances). For the price point quite reasonable.
6
Amber
Feb 18, 2025
·
Stayed 1 night
Not bad, not good. The beds were soft and lumpy, pillows had no support. Valet was a pain. Luggage carts were old and difficult to maneuver. The restaurant and bar were excellent, the art is super cool. The bathrooms were nice, the rooms were decent sized. Staff was helpful, but busy and oftentimes seemed overwhelmed.
Not bad, not good. The beds were soft and lumpy, pillows had no support. Valet was a pain. Luggage carts were old and difficult to maneuver. The restaurant and bar were excellent, the art is super cool. The bathrooms were nice, the rooms were decent sized. Staff was helpful, but busy and oftentimes seemed overwhelmed.
8
Andrew
Sep 15, 2025
·
Stayed 3 nights
Nice art focused hotel near Michigan avenue though it feels a bit worn. Breakfast menu at LURE very meager and costly for the place. Very small elevators and slow to get to rooms. Limited small work out space in basement kind of gloomy. It feels less like a 21c brand hotel than others
Nice art focused hotel near Michigan avenue though it feels a bit worn. Breakfast menu at LURE very meager and costly for the place. Very small elevators and slow to get to rooms. Limited small work out space in basement kind of gloomy. It feels less like a 21c brand hotel than others
8
Amelia
Sep 15, 2025
·
Stayed 2 nights
Elevators gave us constant trouble. Room cards would not work. Stressful and unnecessary
Elevators gave us constant trouble. Room cards would not work. Stressful and unnecessary
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and bathrooms very clean, but several reported issues such as odors, dust, stained carpets or linens, and occasional housekeeping lapses.
Related guest reviews
2
Andrea
Oct 6, 2025
·
Stayed 2 nights
Arrived to poorly lit halls leading to room. Very unpleasant smell in room. Dirty tabletops in room, trash under furniture, walls with dings & chipped paint, the “closet” was an old makeshift cabinet, robes looked like they were from GoodWill, previous guests dirty underwear in bathroom! Disgusting!!!
Arrived to poorly lit halls leading to room. Very unpleasant smell in room. Dirty tabletops in room, trash under furniture, walls with dings & chipped paint, the “closet” was an old makeshift cabinet, robes looked like they were from GoodWill, previous guests dirty underwear in bathroom! Disgusting!!!
10
Kelly
Jan 16, 2026
·
Stayed 4 nights
Hotel was extremely clean and well kept. Front desk staff at check in were great. The restaurant had fabulous food, but I didn’t get the 15 percent discount I was told I would get as a guest. The room was very clean. The water pressure is awesome. I’ve stayed when it was 21C and enjoyed my stay as Hotel 55. Bonus that Trader Joe’s is across the street and Eataly just a block away.
Hotel was extremely clean and well kept. Front desk staff at check in were great. The restaurant had fabulous food, but I didn’t get the 15 percent discount I was told I would get as a guest. The room was very clean. The water pressure is awesome. I’ve stayed when it was 21C and enjoyed my stay as Hotel 55. Bonus that Trader Joe’s is across the street and Eataly just a block away.
10
Roshonna
Sep 21, 2025
·
Stayed 3 nights
The check in process was easy. Room and bathroom were clean.
The check in process was easy. Room and bathroom were clean.
4
Allison
Feb 17, 2026
·
Stayed 3 nights
Staff and location was great. Unfortunately, the room had a terrible stench, assuming sewage-related, coming from the bathroom. And, when entering the room foe the first time, we could tell it had not been serviced in a while as the floor lenght mirror was caked in dust.
Staff and location was great. Unfortunately, the room had a terrible stench, assuming sewage-related, coming from the bathroom. And, when entering the room foe the first time, we could tell it had not been serviced in a while as the floor lenght mirror was caked in dust.
6
Sharon
Jun 8, 2025
·
Stayed 1 night
It was not clean and trash was in the ice container.. and the bottom of the curtains were dirty and rip.. I could here people in the hallway at 2 am .. and I would hardly recommend not staying on the 10 floor .. I would go back to try another floor .. ok overall it was beautiful
It was not clean and trash was in the ice container.. and the bottom of the curtains were dirty and rip.. I could here people in the hallway at 2 am .. and I would hardly recommend not staying on the 10 floor .. I would go back to try another floor .. ok overall it was beautiful
4
Heather
Dec 17, 2024
·
Stayed 2 nights
The bathroom was dirty (toilet seat was visibly not cleaned) and the carpet was stained. The beds were very firm and uncomfortable-overall the location is good but the hotel is not clean and could really use some attention.
The bathroom was dirty (toilet seat was visibly not cleaned) and the carpet was stained. The beds were very firm and uncomfortable-overall the location is good but the hotel is not clean and could really use some attention.
10
Ryan
Jan 3, 2026
·
Stayed 1 night
Staffing was very nice and helpful. Clean rooms, excellent amenities and beautiful location.
Staffing was very nice and helpful. Clean rooms, excellent amenities and beautiful location.
10
Bryan
Oct 13, 2025
·
Stayed 3 nights
Very clean hotel, friendly staff. Loved the decor and art exhibits. Very convenient to Rush St and Michigan Ave shops and restaurants. Comfortable beds and pillows, got three great nights of sleep. The 21C Museum Hotel does not have the awful motion sensor thermostats that many of the larger chains (Marriott) are now using. This allows the guest to continuously run the HVAC fan and have good white noise while sleeping. I would definitely stay at the 21C again, and will look to stay at their locations in other cities. Thank you 21C for a great stay.
Very clean hotel, friendly staff. Loved the decor and art exhibits. Very convenient to Rush St and Michigan Ave shops and restaurants. Comfortable beds and pillows, got three great nights of sleep. The 21C Museum Hotel does not have the awful motion sensor thermostats that many of the larger chains (Marriott) are now using. This allows the guest to continuously run the HVAC fan and have good white noise while sleeping. I would definitely stay at the 21C again, and will look to stay at their locations in other cities. Thank you 21C for a great stay.
6
Lorena
Feb 22, 2025
·
Stayed 3 nights
The location in very good but the property while appears clean had mildew in the bathroom probably because the room I got was dark. Now the price is low so, it’s up to you….
The location in very good but the property while appears clean had mildew in the bathroom probably because the room I got was dark. Now the price is low so, it’s up to you….
10
Amber
Sep 26, 2025
·
Stayed 3 nights
Nice and clean
Nice and clean
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable to smaller or dated; strong showers and water pressure are praised. Recurring downsides include street noise, loud HVAC, limited bedside outlets, and TVs without streaming.
Related guest reviews
8
Brian
Sep 5, 2024
·
Stayed 2 nights
It was good. Bed was comfortable and I liked the sitting area in the room with separate tv. Problem is the AC was super loud and kept us up and the elevator was out the whole time so only one was working. We had to take the stairs 9 flights a couple times.
It was good. Bed was comfortable and I liked the sitting area in the room with separate tv. Problem is the AC was super loud and kept us up and the elevator was out the whole time so only one was working. We had to take the stairs 9 flights a couple times.
10
Spencer
Sep 9, 2025
·
Stayed 4 nights
Nice hotel, starting to show some wear and tear. Showers are incredible.
Nice hotel, starting to show some wear and tear. Showers are incredible.
6
Kevin
Sep 3, 2024
·
Stayed 2 nights
As a professional traveler, as well have stayed at other 21C hotels. once you leave the bright lobby area, the elevators are tiny, the hallways are dark. For a Deluxe room, the amount of space in the bathroom was very disappointing. Lastly, try and find an outlet in visible sight to charge a phone, laptop--not located in good spots.
As a professional traveler, as well have stayed at other 21C hotels. once you leave the bright lobby area, the elevators are tiny, the hallways are dark. For a Deluxe room, the amount of space in the bathroom was very disappointing. Lastly, try and find an outlet in visible sight to charge a phone, laptop--not located in good spots.
10
Jiayi
Jan 3, 2025
·
Stayed 1 night
Nice recent renovated hotel, building is old but has good shower water pressure. However, the ac is tooooo loud.
Nice recent renovated hotel, building is old but has good shower water pressure. However, the ac is tooooo loud.
8
Jason
Mar 15, 2025
·
Stayed 1 night
Pros: Front desk (and restaurant) staff was super friendly and accommodating. King room was spacious enough with a little seating area Property was clean and close to Michigan Ave and the river Cons: If you are a light sleeper, this is NOT the hotel for you. I can typically sleep through anything but had a tough time since you could hear ALL the street noise. The room really never cooled down even with the AC cranking on a mid-March day.
Pros: Front desk (and restaurant) staff was super friendly and accommodating. King room was spacious enough with a little seating area Property was clean and close to Michigan Ave and the river Cons: If you are a light sleeper, this is NOT the hotel for you. I can typically sleep through anything but had a tough time since you could hear ALL the street noise. The room really never cooled down even with the AC cranking on a mid-March day.
10
Bryan
Oct 13, 2025
·
Stayed 3 nights
Very clean hotel, friendly staff. Loved the decor and art exhibits. Very convenient to Rush St and Michigan Ave shops and restaurants. Comfortable beds and pillows, got three great nights of sleep. The 21C Museum Hotel does not have the awful motion sensor thermostats that many of the larger chains (Marriott) are now using. This allows the guest to continuously run the HVAC fan and have good white noise while sleeping. I would definitely stay at the 21C again, and will look to stay at their locations in other cities. Thank you 21C for a great stay.
Very clean hotel, friendly staff. Loved the decor and art exhibits. Very convenient to Rush St and Michigan Ave shops and restaurants. Comfortable beds and pillows, got three great nights of sleep. The 21C Museum Hotel does not have the awful motion sensor thermostats that many of the larger chains (Marriott) are now using. This allows the guest to continuously run the HVAC fan and have good white noise while sleeping. I would definitely stay at the 21C again, and will look to stay at their locations in other cities. Thank you 21C for a great stay.
6
Vasti
Oct 19, 2025
·
Stayed 3 nights
Near some good restaurants. Room was noisy. No streaming available on tv. Room was out of body wash. Bed was comfy.
Near some good restaurants. Room was noisy. No streaming available on tv. Room was out of body wash. Bed was comfy.
8
Patricia S
Apr 20, 2025
·
Stayed 3 nights
No electrical outlets on either side of bed for charging phones.
No electrical outlets on either side of bed for charging phones.
6
Erin
Nov 8, 2025
·
Stayed 4 nights
It's clear this hotel was in the process of changing hands when we stayed there. There were issues with the in-room TV and phone and limited outlets (and none next to the beds). The air filter appeared visibly dirty in both the bathroom and bedroom. The rooms were much smaller than appeared online. We stayed on the 4th floor and the street noise was very loud. Heard from a friend on the 11th floor that it was also loud up there, so may be unavoidable. I hope the new owners clean things up a bit! Otherwise, the staff were very nice and friendly.
It's clear this hotel was in the process of changing hands when we stayed there. There were issues with the in-room TV and phone and limited outlets (and none next to the beds). The air filter appeared visibly dirty in both the bathroom and bedroom. The rooms were much smaller than appeared online. We stayed on the 4th floor and the street noise was very loud. Heard from a friend on the 11th floor that it was also loud up there, so may be unavoidable. I hope the new owners clean things up a bit! Otherwise, the staff were very nice and friendly.
6
Ashley
Jul 29, 2025
·
Stayed 2 nights
Great hotel for tourists but not ideal for business travelers. No desk in room and no outlets by the bed! The weirdest thing I’ve ever seen. I had to plug my phone in across the room and hope I woke up to my alarm. Large, comfortable room but would love some outlets!
Great hotel for tourists but not ideal for business travelers. No desk in room and no outlets by the bed! The weirdest thing I’ve ever seen. I had to plug my phone in across the room and hope I woke up to my alarm. Large, comfortable room but would love some outlets!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as welcoming and helpful, with smooth check-in and attentive housekeeping. Some stays noted rude or unresponsive front desk interactions, reservation/discount mishaps, and slow or understaffed valet.
Related guest reviews
6
James
Jun 26, 2024
·
Stayed 1 night
The experience was perfectly good EXCEPT- The valet service employs at least one criminal. Two credit cards that were left in the car had fraudulent charges within a day of staying at the hotel. They didn't steal the card, but they obtained all the info they needed to use the account. IDK what else the criminal(s) might do, but do not leave anything valuable for them.
The experience was perfectly good EXCEPT- The valet service employs at least one criminal. Two credit cards that were left in the car had fraudulent charges within a day of staying at the hotel. They didn't steal the card, but they obtained all the info they needed to use the account. IDK what else the criminal(s) might do, but do not leave anything valuable for them.
10
Eric
Nov 11, 2025
·
Stayed 1 night
Room was clean and dwell appointed. Staff were courteous and very helpful. They allowed us to check out late without hesitation. Hotel had just changed owners and that did not affect our experience. The art has been removed, but that’s fine. It’s hard to see art when you’re asleep.
Room was clean and dwell appointed. Staff were courteous and very helpful. They allowed us to check out late without hesitation. Hotel had just changed owners and that did not affect our experience. The art has been removed, but that’s fine. It’s hard to see art when you’re asleep.
10
Marilyn
Nov 26, 2025
·
Stayed 1 night
Friendliest front desk staff I've ever incountered. Couldn't have been any nicer.
Friendliest front desk staff I've ever incountered. Couldn't have been any nicer.
6
Susan
May 13, 2025
·
Stayed 3 nights
I have stayed here before and I love the location and the art vibe. This visit, the room was fine at first but it became apparent that the AC wasn't working. We called the front desk and they sent someone up to fix it and unfortunately he broke the system causing us to move to another room. No big deal. The security man came up and helped us move all our stuff and gave us the key to the new room while he took the larger service elevator. We arrived there first and were dismayed to see a dirty paper towel on the floor. Upon further inspection it seemed that the only way to turn on the light in the bathroom was to go into the dark bathroom and close the door completely because the light switch was actually behind the door. We then asked to be moved to another room and the security guard came up and helped us move again. The thing we found distressing was the attitude of the people on the front desk as if not having AC and seeing someone's dirty towel was acceptable. They finally agreed to make a minimal adjustment to the bill. This is not a cheap hotel and the laissez faire attitude of the staff really put us off. I would not have expected any compensation had the staff expressed any genuine concern for the situation. The staff who cleaned the room we ended up in were very pleasant and did a good job. Having said all this, the hotel is in a great location and the art work is wonderful. I don't think I would stay there again but I would certainly visit if only to see the art.
I have stayed here before and I love the location and the art vibe. This visit, the room was fine at first but it became apparent that the AC wasn't working. We called the front desk and they sent someone up to fix it and unfortunately he broke the system causing us to move to another room. No big deal. The security man came up and helped us move all our stuff and gave us the key to the new room while he took the larger service elevator. We arrived there first and were dismayed to see a dirty paper towel on the floor. Upon further inspection it seemed that the only way to turn on the light in the bathroom was to go into the dark bathroom and close the door completely because the light switch was actually behind the door. We then asked to be moved to another room and the security guard came up and helped us move again. The thing we found distressing was the attitude of the people on the front desk as if not having AC and seeing someone's dirty towel was acceptable. They finally agreed to make a minimal adjustment to the bill. This is not a cheap hotel and the laissez faire attitude of the staff really put us off. I would not have expected any compensation had the staff expressed any genuine concern for the situation. The staff who cleaned the room we ended up in were very pleasant and did a good job. Having said all this, the hotel is in a great location and the art work is wonderful. I don't think I would stay there again but I would certainly visit if only to see the art.
4
David
Nov 7, 2025
·
Stayed 2 nights
The hotel was acquired by Marriott after I made the reservation through Hotels.com. Although they sent email saying they would honor the reservation when we arrived at 6:00 PM they had difficulty finding a reservation and did not have a room ready. They did not offer the same price as reserved blaming everything on the systems not being integrated as of yet. We were eventually offered an upgrade.
The hotel was acquired by Marriott after I made the reservation through Hotels.com. Although they sent email saying they would honor the reservation when we arrived at 6:00 PM they had difficulty finding a reservation and did not have a room ready. They did not offer the same price as reserved blaming everything on the systems not being integrated as of yet. We were eventually offered an upgrade.
6
Stephanie
Aug 1, 2024
·
Stayed 1 night
I typically book exclusively with Hilton. After our brief stay, I remember why. This hotel is aesthetically pleasing and in a nice location downtown Chicago. The room was small, but quaint with a modern flare. However, all was overshadowed by extremely poor service at the front desk. Arriving early, we were not greeted by the check-in staff. While stowing our bags for a couple hours, the same woman failed to tag them, luckily noticed by a coworker. My second trip to the front desk was equally disappointing. Once again, I stood awkwardly without being greeted, by a different employee. And finally, there was a delay retrieving my vehicle from valet, due to failed communication between staff. Definitely over-priced for the quality of the service.
I typically book exclusively with Hilton. After our brief stay, I remember why. This hotel is aesthetically pleasing and in a nice location downtown Chicago. The room was small, but quaint with a modern flare. However, all was overshadowed by extremely poor service at the front desk. Arriving early, we were not greeted by the check-in staff. While stowing our bags for a couple hours, the same woman failed to tag them, luckily noticed by a coworker. My second trip to the front desk was equally disappointing. Once again, I stood awkwardly without being greeted, by a different employee. And finally, there was a delay retrieving my vehicle from valet, due to failed communication between staff. Definitely over-priced for the quality of the service.
10
Lynn
Aug 19, 2024
·
Stayed 2 nights
The front desk staff was exceptionally friendly and helpful, especially Francisco. The property was immaculate. It was a great location for walking everywhere. We never had to wait long for an elevator. The room was a good size, the beds were very comfortable and we even had pillow options, i.e. soft and hard pillows. I would highly recommend this hotel
The front desk staff was exceptionally friendly and helpful, especially Francisco. The property was immaculate. It was a great location for walking everywhere. We never had to wait long for an elevator. The room was a good size, the beds were very comfortable and we even had pillow options, i.e. soft and hard pillows. I would highly recommend this hotel
4
Scott
Oct 7, 2024
·
Stayed 2 nights
We have stayed at other 21C properties and had exceptional service and experiences, until this time. We seemed to have been an interruption to the front desk staff at check in instead of welcomed guests. After reaching our room with a nonfunctional refrigerator and not stocked mini-bar, we were informed it was due COVID from a few years ago. The last straw was when we entered the attached restaurant, that is independent from the hotel’s ownership, and the staff here asked for our drink and food discounts from the hotel. We never received these vouchers at check in. When asking the front desk at 21C about this, we were again met with sighs and eye rolls as they slapped out our vouchers and abruptly turn away. Never did we hear any staff member offer assistance or apologies for any of these incidents. We have even tried to reach a manager through their website to hopefully allow them to understand and be aware of these behaviors, but have not had any responses.
We have stayed at other 21C properties and had exceptional service and experiences, until this time. We seemed to have been an interruption to the front desk staff at check in instead of welcomed guests. After reaching our room with a nonfunctional refrigerator and not stocked mini-bar, we were informed it was due COVID from a few years ago. The last straw was when we entered the attached restaurant, that is independent from the hotel’s ownership, and the staff here asked for our drink and food discounts from the hotel. We never received these vouchers at check in. When asking the front desk at 21C about this, we were again met with sighs and eye rolls as they slapped out our vouchers and abruptly turn away. Never did we hear any staff member offer assistance or apologies for any of these incidents. We have even tried to reach a manager through their website to hopefully allow them to understand and be aware of these behaviors, but have not had any responses.
10
Ryan
Jan 3, 2026
·
Stayed 1 night
Staffing was very nice and helpful. Clean rooms, excellent amenities and beautiful location.
Staffing was very nice and helpful. Clean rooms, excellent amenities and beautiful location.
10
Rose
Nov 26, 2025
·
Stayed 1 night
Great customer service! The front desk folks were 10/10!! Hotel perfect location for walking to shop on the Mile or eat at great places!
Great customer service! The front desk folks were 10/10!! Hotel perfect location for walking to shop on the Mile or eat at great places!
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AI-generated summary based on recent guest reviews
Location
Excellent central location near the Magnificent Mile, transit, shops, and dining, with many attractions walkable. Several guests also noted frequent sirens and street noise typical of the area.
Related guest reviews
6
Lubna
Nov 23, 2025
·
Stayed 2 nights
Staff was courteous, location is good. The walls are paper thin so any construction work going on outside is heard fully inside. We were woken up to a jackhammer on a Saturday morning. Otherwise, a decent place to stay.
Staff was courteous, location is good. The walls are paper thin so any construction work going on outside is heard fully inside. We were woken up to a jackhammer on a Saturday morning. Otherwise, a decent place to stay.
10
Lisa
Jun 17, 2025
·
Stayed 4 nights
We had a great stay at the 21c Museum Hotel. The location is amazing—just one block off the Magnificent Mile, with Trader Joe’s and Marshall’s right across the street, and only two blocks from the Starbucks Reserve. Super convenient to multiple bus lines and the red subway line, all within a short walk. Our room was clean and comfortable, with everything we needed. We didn’t get a chance to try the restaurant or the gym. No complaints at all—would happily stay here again!
We had a great stay at the 21c Museum Hotel. The location is amazing—just one block off the Magnificent Mile, with Trader Joe’s and Marshall’s right across the street, and only two blocks from the Starbucks Reserve. Super convenient to multiple bus lines and the red subway line, all within a short walk. Our room was clean and comfortable, with everything we needed. We didn’t get a chance to try the restaurant or the gym. No complaints at all—would happily stay here again!
8
Kenneth
Jul 23, 2025
·
Stayed 2 nights
Great location
Great location
10
Judith
Oct 5, 2025
·
Stayed 3 nights
Great location!!
Great location!!
10
Emi
Oct 22, 2025
·
Stayed 1 night
Perfect location - close to Michigan Ave and to many public transit options.
Perfect location - close to Michigan Ave and to many public transit options.
8
Ariel
Sep 7, 2025
·
Stayed 4 nights
Enjoyed my stay however, depending on the direction in which your room faces, it can get pretty noisy with outside traffic.
Enjoyed my stay however, depending on the direction in which your room faces, it can get pretty noisy with outside traffic.
8
fabien
Nov 12, 2025
·
Stayed 4 nights
Hôtel bien placé mais bruyant car le vitrage est insuffisant
Hôtel bien placé mais bruyant car le vitrage est insuffisant
10
Hernan
Nov 13, 2025
·
Stayed 2 nights
Great hotel in the middle of everything a tourist want to see/visit in Chicago.
Great hotel in the middle of everything a tourist want to see/visit in Chicago.
10
Lindsay
Sep 28, 2025
·
Stayed 2 nights
Lovely hotel! Great location!
Lovely hotel! Great location!
10
Noel
Nov 13, 2025
·
Stayed 3 nights
Room was clean bed was comfortable! The location was perfect, walking distance from restaurants, shopping and local focal points.
Room was clean bed was comfortable! The location was perfect, walking distance from restaurants, shopping and local focal points.
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AI-generated summary based on recent guest reviews
Dining
The attached restaurant and bar earn strong reviews for quality and value, and some stays include a dining discount. A few guests found breakfast limited or pricey, hours confusing, or discounts not honored.
Related guest reviews
10
Steve
Jul 3, 2025
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Stayed 4 nights
Great location, but just off Miracle Mile. Great art. Wonderful room layout. Best gym at a hotel I can remember. Helpful staff. Finally ate breakfast at Lure the last day and it was great - and you get a 21 percent discount there if you're a hotel guest. This was family vacation and our 20 and 18 year old had their own room on the same floor and that couldn't have worked out better.
Great location, but just off Miracle Mile. Great art. Wonderful room layout. Best gym at a hotel I can remember. Helpful staff. Finally ate breakfast at Lure the last day and it was great - and you get a 21 percent discount there if you're a hotel guest. This was family vacation and our 20 and 18 year old had their own room on the same floor and that couldn't have worked out better.
10
Abbie
Sep 2, 2024
·
Stayed 2 nights
Good hotel. Didn't visit the museum but it looked nice. There was a restaurant but the online hours said there was no breakfast on Sunday, but the hours posted on the door said there was? Very confusing, I wish they had a better breakfast.
Good hotel. Didn't visit the museum but it looked nice. There was a restaurant but the online hours said there was no breakfast on Sunday, but the hours posted on the door said there was? Very confusing, I wish they had a better breakfast.
10
Grace
Aug 7, 2025
·
Stayed 3 nights
I really enjoyed staying here. It was clean and well maintained with helpful staff. The gym looked great but I didn’t pack my workout gear. The connected Lure restaurant was excellent to experience. River North is a wonderful location and a very short walk to great shops and restaurants.
I really enjoyed staying here. It was clean and well maintained with helpful staff. The gym looked great but I didn’t pack my workout gear. The connected Lure restaurant was excellent to experience. River North is a wonderful location and a very short walk to great shops and restaurants.
8
Jennifer
Jun 17, 2024
·
Stayed 2 nights
It’s clean inside with basic decor in the rooms. The art exhibits are nice though. The Lure restaurant is not great so don’t waste your money there.
It’s clean inside with basic decor in the rooms. The art exhibits are nice though. The Lure restaurant is not great so don’t waste your money there.
10
Kelly
Jan 16, 2026
·
Stayed 4 nights
Hotel was extremely clean and well kept. Front desk staff at check in were great. The restaurant had fabulous food, but I didn’t get the 15 percent discount I was told I would get as a guest. The room was very clean. The water pressure is awesome. I’ve stayed when it was 21C and enjoyed my stay as Hotel 55. Bonus that Trader Joe’s is across the street and Eataly just a block away.
Hotel was extremely clean and well kept. Front desk staff at check in were great. The restaurant had fabulous food, but I didn’t get the 15 percent discount I was told I would get as a guest. The room was very clean. The water pressure is awesome. I’ve stayed when it was 21C and enjoyed my stay as Hotel 55. Bonus that Trader Joe’s is across the street and Eataly just a block away.
10
Ines
Aug 23, 2025
·
Stayed 1 night
Great customer service- always and the food at the hotel restaurant was amazing!
Great customer service- always and the food at the hotel restaurant was amazing!
4
Joshua
Aug 16, 2025
·
Stayed 3 nights
I liked the museum, that was unique. We liked the restaurant downstairs, especially the happy hour specials. The room was nice but the restroom was equipped with a shower curtain, which sucks. Also, the shower and bath tub fills up while showering. Also, the body wash was empty. It’s downtown area so it has good surrounding activities. Oh, also, the screen mirroring on the tv didn’t work. Also, valet charged me $80 even though I had to walk to get my car once I needed it.
I liked the museum, that was unique. We liked the restaurant downstairs, especially the happy hour specials. The room was nice but the restroom was equipped with a shower curtain, which sucks. Also, the shower and bath tub fills up while showering. Also, the body wash was empty. It’s downtown area so it has good surrounding activities. Oh, also, the screen mirroring on the tv didn’t work. Also, valet charged me $80 even though I had to walk to get my car once I needed it.
8
Andrew
Sep 15, 2025
·
Stayed 3 nights
Nice art focused hotel near Michigan avenue though it feels a bit worn. Breakfast menu at LURE very meager and costly for the place. Very small elevators and slow to get to rooms. Limited small work out space in basement kind of gloomy. It feels less like a 21c brand hotel than others
Nice art focused hotel near Michigan avenue though it feels a bit worn. Breakfast menu at LURE very meager and costly for the place. Very small elevators and slow to get to rooms. Limited small work out space in basement kind of gloomy. It feels less like a 21c brand hotel than others
10
Darren
Aug 3, 2025
·
Stayed 1 night
Hotel was very clean Also the bar was nice
Hotel was very clean Also the bar was nice
10
Kimberly
Sep 1, 2025
·
Stayed 2 nights
Clean room and excellent restaurant
Clean room and excellent restaurant
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AI-generated summary based on recent guest reviews
10
Jennifer
3 weeks ago
·
Stayed 1 night
I was very happy with my stay here! Clean and classy!
I was very happy with my stay here! Clean and classy!
8
April
3 weeks ago
·
Stayed 1 night
The room was clean, comfortable, and well-maintained, and the staff was exceptionally friendly and professional throughout my stay. The hotel made a great first impression with its attractive entrance and décor. The only area that could use improvement are the hallways leading to the guest rooms. Updating the hallways to better match the modern décor and appearance of the hotel’s entrance would create a more cohesive and inviting experience for guests.
The room was clean, comfortable, and well-maintained, and the staff was exceptionally friendly and professional throughout my stay. The hotel made a great first impression with its attractive entrance and décor. The only area that could use improvement are the hallways leading to the guest rooms. Updating the hallways to better match the modern décor and appearance of the hotel’s entrance would create a more cohesive and inviting experience for guests.
10
David
3 weeks ago
·
Stayed 2 nights
Clean room and great location.
Clean room and great location.
10
Corinne
3 weeks ago
·
Stayed 1 night
Despite breakfast being expensive, it was so good! Nothing to complain about. Would stay there again
Despite breakfast being expensive, it was so good! Nothing to complain about. Would stay there again
10
Nicole
3 weeks ago
·
Stayed 2 nights
Would be nice to have a smart tv in the rooms
Would be nice to have a smart tv in the rooms
FAQs about Hotel 55 Chicago Downtown
Is parking available at the property?
Yes, the property offers on-site parking, which is limited. Valet parking is also available.
What type of breakfast is offered and what are the serving hours?
A full breakfast is available daily from 7:00 AM to 11:30 AM for a fee, approximately USD 20 to 40 for adults and children.
Are pets allowed at the property?
Yes, the property allows dogs and cats, with no fees. Service animals are exempt from fees and restrictions, but pets cannot be left unattended.
What are the standard check-in and check-out times?
Check-in starts at 4:00 PM and ends at 11:59 PM. Check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
Located in Downtown Chicago, the property is near the beach and within walking distance to shopping, the Museum of Contemporary Art, and cultural landmarks like Cloud Gate.
What are the policies for guests staying with children?
Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 30.00 per night. Extra-person charges may apply depending on property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 321.29858967224123USD
- 2026-09-18: 363.072297695343USD
- 2026-09-19: 324.5447931577149USD
- 2026-09-20: 252.06463825740053USD
- 2026-09-21: 233.48773875068665USD
- 2026-09-22: 753.4972675012207USD
- 2026-09-23: 908.7461139968262USD
- 2026-09-24: 288.27538689550784USD
- 2026-09-25: 306.6964181706848USD
- 2026-09-26: 314.81492231726077USD
- 2026-09-27: 215.83382021891785USD
- 2026-09-28: 351.068928530365USD
- 2026-09-29: 529.9094520782776USD
- 2026-09-30: 320.37719451470946USD
- 2026-10-01: 359.322262397461USD
- 2026-10-02: 519.7427766414185USD
- 2026-10-03: 398.3325954768677USD
- 2026-10-04: 378.82975480270386USD
- 2026-10-05: 554.3522549565124USD
- 2026-10-06: 707.7475628190308USD
- 2026-10-07: 495.84493110717773USD
- 2026-10-08: 466.5910048796082USD
- 2026-10-09: 812.2402438181763USD
- 2026-10-10: NO DATA
- 2026-10-11: 687.5604595512085USD
- 2026-10-12: 427.5882837237854USD
- 2026-10-13: 410.6428026911316USD
- 2026-10-14: 525.1727916665955USD
- 2026-10-15: 414.1151437397461USD
- 2026-10-16: 507.86179734036256USD
- 2026-10-17: 651.8634276540528USD
- 2026-10-18: 477.31588804595947USD
- 2026-10-19: 665.704160114502USD
- 2026-10-20: 667.2241484849853USD
- 2026-10-21: 525.1800159459228USD
- 2026-10-22: 349.57642766171267USD
- 2026-10-23: 476.3432886061707USD
- 2026-10-24: 477.01630951638793USD
- 2026-10-25: 654.9927035355835USD
- 2026-10-26: 398.3325954768677USD
- 2026-10-27: 456.0020791261597USD
- 2026-10-28: 518.5417842537231USD
- 2026-10-29: 310.57250833273315USD
- 2026-10-30: 330.10780540328983USD
- 2026-10-31: 452.7524220827637USD
- 2026-11-01: 321.3038404898987USD
- 2026-11-02: 321.3038404898987USD
- 2026-11-03: 261.81575905119325USD
- 2026-11-04: 261.85697268374633USD
- 2026-11-05: 271.566879844986USD
- 2026-11-06: 281.3180006387787USD
- 2026-11-07: 495.84376817440796USD
- 2026-11-08: 321.2991535184326USD
- 2026-11-09: 252.05822450697326USD
- 2026-11-10: 268.3823646568909USD
- 2026-11-11: 261.82042840246584USD
- 2026-11-12: 288.8409422456818USD
- 2026-11-13: 288.34421137124633USD
- 2026-11-14: 340.56539023452757USD
- 2026-11-15: 222.84108924339296USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
- Valet parking fee: USD 80 per night (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Allergy-Free Room Available
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Parking (Limited)
Parking Onsite
Services
Dry Cleaning
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Self Laundry
24-Hour Front Desk
Activities
Fitness Center (nearby)
Internet
Free Wi-Fi