Is parking available at the property?

Yes, there is on-site parking available at the property, and it is free of charge.

Does the hotel allow pets?

Pets are not allowed at the property. However, service animals are permitted and exempt from fees or restrictions.

What are the check-in and check-out times?

Check-in starts at 14:00 and ends at 21:00. Check-out is at 10:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the city center of Lakes Entrance, on the beach, and is close to local landmarks such as Cunningham Foot Bridge and Nyerimilang Heritage Park.

Does the hotel have a swimming pool?

Yes, the property features both indoor and seasonal outdoor swimming pools. Specific operational hours are not provided.

What are the policies regarding extra beds and cribs?

The property does not offer cribs (infant beds). Rollaway beds are available for a fee of AUD 50.00 per night, and advance request is required for rollaway beds.

The Esplanade Resort And Spa in Lakes Entrance

Average nightly price at The Esplanade Resort And Spa by month, last 12 months (USD)
Month	Average price
January	US$225
February	US$184
March	US$177
April	US$183
May	US$164
June	US$168
July	US$158
August	US$163
September	US$194
October	US$166
November	US$172
December	US$205

What guests think

Travellers describe The Esplanade Resort And Spa as a convenient, family-friendly base with spacious apartments and clean rooms, set within easy walking distance of Lakes Entrance shops, eateries, and the waterfront.

Guests frequently praise friendly staff and well-equipped suites, though some experienced tight parking and occasional lift issues. Rooms win points for space, views and in-room kitchens, but a few found certain options small or dated, beds hard, or noise from adjoining areas, and Wi-Fi can be slow. Indoor and outdoor pools and the spa are highlights for many, with some maintenance faults and access limitations; dining and breakfast are available but often limited, with the restaurant sometimes closed. Overall, expect a comfortable stay with an excellent location and family-friendly amenities, but some services and room features can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools and the spa are widely liked; some guests reported maintenance issues (e.g., spa not heating, broken pool fittings) and occasional lift problems. Parking is available, though spaces can be tight.

Related guest reviews

10

Philip

17 Apr 2025

·

Stayed 3 nights

We had our grandson with us and he loved the indoor spa and pool. The restaurant is an easy spot for a pleasant meal. Our executive suite with 2 bedrooms was clean and thoughtfully laid out. The only minor issue we had was the SLOW lift access. All the staff we met were very helpful and friendly. We all enjoyed our stay.

2

Taryn

8 Jan 2025

·

Stayed 1 night

Wouldn’t recommend. Overpriced for the current state of the property. Needs general upkeep and safety maintenance. Bar staff weren’t polite and charged us more than the prices listed on the menu. Pool ladder is rusted and broken, underwater pool light is broken and hanging in water which cut my foot, hottub was not hot, no pool towels. Wifi in room did not work on our devices or on the hotel TV. Drywall and furniture in room needs repair/refinishing. Only positive was the bed was comfortable enough.

8

Jasim

17 Jun 2025

·

Stayed 3 nights

Esplanade Resort in Lakes Entrance is good place to stay. In my opinion, they need to think about upgrading/refreshing. Especially pool area.

10

Anthony

30 Mar 2023

·

Stayed 1 night

Love the pool and spa, clean well designed rooms, nice staff, family friendly, good location. Didn't like the price (OK for this off-peak stay). Post COVID peak rates seem to have gone through the roof. We and 2 other families with kids prior to COVID came up every year and stayed in really nice rooms. This is no longer affordable as the peak prices are now what I believe to be outrageous so we stay elsewhere. Parking can be challenging, I just stayed mid week at the end of March and had to park outside.

8

Margaret

30 Sept 2023

·

Stayed 1 night

We arrived at 4pm and left at 7am next morning so wasn;t there long enough to really review. Reception staff were pleasant and helpful, the room was lovely and very clean. Unfortunately the lifts broke down so walking 4 floors with luggage was a bit of a challenge. Overall we enjoyed our stay albeit a short one

8

Lynne

13 Aug 2025

·

Stayed 3 nights

The staff were exceptional- professional, friendly and always willing to help. The resort had excellent facilities. The indoor and outdoor pools and spa were brilliant. Not to mention the daily happy hour.

4

Leon

29 Jan 2026

·

Stayed 1 night

We were allocated a room that was part of a double room situation. We had the A door and the other had B door - while each was seperately locked theior was a main door sharted by both. This is not what we booked. In addition the guest in the B room came and went all night till 2 am and slammed doors and we could not sleep. We asked them to pelase be respectful and the became aggressive to us. There was no phone in room or way of getting hotel to deal with as desk at front was unmanned and we did not feel safe going down. Also facilities were poor. This was NO SPA hotel. Chaisr at pool were very limited. No shade and broken umbrellas. NOt what we boooked and paid for and expected.

10

ARTHUR

3 Feb 2025

·

What we mistook for a hot tub was actually a turbulence pool. It was just slightly warmer than the outdoor swimming pool.

8

Peter

10 Apr 2023

·

Stayed 2 nights

Pleasant resort type facility with indoor and outdoor pool. Bar. Readily accessible and plenty of parking on site. Clean.

8

martine

27 Sept 2025

·

Stayed 2 nights

Very impressed with the room and decor. Great value. Lovely pool area and spa. Unfortunately the spa stopped working. $20 a night voucher for dining or bar. No where to sit encourages people to drink in their room. Dining basic but good to have an offer. Staff friendly apart from 1 on reception when we arrived. Would recommend friends to stay here.

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Cleanliness

Many reviews describe very clean, well-kept rooms and bathrooms. A few note housekeeping or maintenance lapses such as dirty balconies, worn carpets, or minor repairs needed.

Related guest reviews

10

Christian

20 Jun 2025

·

Stayed 3 nights

Great apartment, cleanest bathroom I have seen and the heated indoor pool in winter was great with the kids

10

Leisa

27 Sept 2025

·

Stayed 1 night

This place was bliss - everything was so clean & comfortable & especially lovely & quiet. Aswell within walking distance to shops, restaurants or a quiet lake side walk - 10/10 ♥️

10

Anne

23 Mar 2025

·

Stayed 3 nights

Very clean and good facilities. Close to shops and eateries.

6

Nicholas

16 Nov 2024

·

Stayed 2 nights

The room was in bad shape. Missing the block out blinds in the living room. Door handle to bedroom was half coming off. Carpet was old. Balcony dirty. Bathroom and Bedroom was ok. Kitchen had enough amenities.

4

Marlene

16 Mar 2025

·

Stayed 2 nights

The property was badly maintained broken stove clothes drier lights not working properly when reported to reception the receptionist was rude and unhelpful the maintenance man was helpful and got new products would not recommend this property

10

Alistair

25 Feb 2024

·

Stayed 1 night

Another great stay at The Esplanade. Shower head was cracked and not flowing correctly however rest of apartment and grounds were spotless.

10

Hugh

16 Nov 2024

·

Stayed 2 nights

Great place. Comfortable and clean. Close to shops and restaurants.

10

Pierre

14 Nov 2025

·

Stayed 1 night

Great location in a nice town. Apartment was more than convenient for 4 people. Carpets might appreciate to be cleaned.

10

Chen

21 Jul 2025

·

Stayed 1 night

It has the best facilities in Lake entrance area. The apartment is really clean, especially the bathroom. Highly recommended

2

Renchu

13 Apr 2025

·

Stayed 2 nights

Big noise from the machine. Poor clean!

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Rooms

Apartments are generally spacious, well-equipped and offer water views, but some motel-style rooms feel small or dated. Bed comfort and noise from adjoining areas vary, and Wi-Fi/TV can be outdated or slow.

Related guest reviews

6

Ross

11 Jun 2023

·

Stayed 1 night

Nice resort however pricey for a small room, TV was atleast 10yo plus couldn’t sleep due to nearby lights shining straight through the window, blinds couldn’t block it out. Other rooms probably ok but this one was not good.

10

Kristian

25 Nov 2025

·

Stayed 3 nights

Good apartments, good size. Nice rooms and views.

10

Carol

12 Jan 2025

·

Stayed 3 nights

The one bedroom apartment was very spacious, even had a balcony. The living room is very well spaced, with 2 double couches and a dining table for 4. Tv in both living room and bedroom. Non-stick pan and plastic utensils were a bit dirty and damaged, but can use the stainless pots if needed. Even though parking spots are not allocated to rooms, but there were plenty of undercover and street parking. Walking distance to shops and restaurants, Aldi is right behind the back fence. Would stay there again.

10

qi Feng

15 Feb 2026

·

Stayed 3 nights

Good location and nice room with lakes view

8

Brendan

4 Mar 2025

·

Stayed 2 nights

Property presents as new in the apartment we stayed in, unfortunately though the bed was hard and uncomfortable despite the rest of the apartment being excellent. We didnt sleep.very well and was worse bed we have slept in on 4 weeks on the road.

10

Paul

23 Sept 2023

·

Stayed 3 nights

Lovely, spacious, comfortable and very well equipped apartment - would definitely stay here again.

6

Asmir

29 May 2023

·

Stayed 3 nights

Nice hotel to stay but queen bed was very uncomfortable and wi-fi was below average at best. Car parks are very tight and difficult to park. No cable tv or even streaming services to watch. Towels are not changed or rubbish emptied. On a good note, indoor pool was very nice !!!!

4

Leon

29 Jan 2026

·

Stayed 1 night

We were allocated a room that was part of a double room situation. We had the A door and the other had B door - while each was seperately locked theior was a main door sharted by both. This is not what we booked. In addition the guest in the B room came and went all night till 2 am and slammed doors and we could not sleep. We asked them to pelase be respectful and the became aggressive to us. There was no phone in room or way of getting hotel to deal with as desk at front was unmanned and we did not feel safe going down. Also facilities were poor. This was NO SPA hotel. Chaisr at pool were very limited. No shade and broken umbrellas. NOt what we boooked and paid for and expected.

10

Ali

11 Jul 2024

·

Stayed 3 nights

Everything was amazing the only thing is not good that the internet is very slow.

6

Angela

17 Apr 2025

·

Stayed 3 nights

When booking, request not to get room 405. There was an annoying persistent noise in the main bedroom of our 2 bedroom apartment, which never stopped and kept us awake all night. When we raised the issue with staff, they came and checked and agreed it was annoying and then just ignored us and made no attempt to suggest alternative accommodation or compensate us for the inconvenience and frustration. When we checked out they asked us to email management so they are aware of the issue for future guests! Obviously, once they received there payment from us it was no longer their concern.

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Service

Staff are frequently praised as friendly, professional and helpful. There are a few reports of slow after-hours response or unhelpful handling of issues.

Related guest reviews

10

Wendy

20 Mar 2025

·

Stayed 2 nights

The Reception staff were friendly and attentive, the cleaning staff were also friendly 😃👍

10

Roberr

25 Feb 2023

·

Stayed 4 nights

The service was fantastic I special recognition to Donna The lady who managed the bar area She was the best

4

Marlene

16 Mar 2025

·

Stayed 2 nights

The property was badly maintained broken stove clothes drier lights not working properly when reported to reception the receptionist was rude and unhelpful the maintenance man was helpful and got new products would not recommend this property

10

Steve

7 Aug 2025

·

Stayed 2 nights

The staff at The Esplanade Resort were extremely helpful and polite. Rooms were very clean and both the bed and lounges were really comfortable. Espy food was delicious! We'd happily stay again.

8

Mousa

20 Feb 2023

·

Stayed 3 nights

The lady in the bar and kitchen Donna very friendly and helpful lady

10

Myriam

20 Mar 2025

·

Stayed 1 night

Great hotel. Ideal for long-term stay. Suite was well-equipped, clean, and comfortable. Staff was lovely! Very helpful and welcoming. I had a great stay.

8

Lynne

13 Aug 2025

·

Stayed 3 nights

The staff were exceptional- professional, friendly and always willing to help. The resort had excellent facilities. The indoor and outdoor pools and spa were brilliant. Not to mention the daily happy hour.

10

Matthew

21 Nov 2024

·

Stayed 2 nights

Overall it was a pleasant, short stay that was made all the more enjoyable by the lovely staff and easy check-in/check-out. No issues arose during my trip and I would gladly stay there again if I return to Lakes Entrance again.

4

Leon

29 Jan 2026

·

Stayed 1 night

We were allocated a room that was part of a double room situation. We had the A door and the other had B door - while each was seperately locked theior was a main door sharted by both. This is not what we booked. In addition the guest in the B room came and went all night till 2 am and slammed doors and we could not sleep. We asked them to pelase be respectful and the became aggressive to us. There was no phone in room or way of getting hotel to deal with as desk at front was unmanned and we did not feel safe going down. Also facilities were poor. This was NO SPA hotel. Chaisr at pool were very limited. No shade and broken umbrellas. NOt what we boooked and paid for and expected.

2

Michael Yong Qi

19 Jul 2025

·

Stayed 2 nights

On the evening of July 12th, we experienced an extremely terrifying moment on our last night at the hotel. The wire of the bathroom heat lamp in room 106, which was provided by the hotel, short-circuited and caused a fire. We immediately turned off the main power and managed to extinguish the fire ourselves. However, it was more than half an hour after I called the hotel after hour emergency contact number that a security guard from a third-party security company arrived to inspect the situation. The security guard then called the fire department. I informed the security guard that due to the safety hazard, Room 106 could no longer be occupied. The security guard contacted the hotel management, and arrangements were made for us to stay in two twin share rooms instead. Regrettably, until today, no one from the hotel management has reached out to me regarding this incident. This hotel management does not care about its guests and has serious management issue.

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Location

Very convenient for walking to the waterfront, shops and restaurants, with Aldi nearby. Many mention scenic water views.

Related guest reviews

10

Leisa

27 Sept 2025

·

Stayed 1 night

This place was bliss - everything was so clean & comfortable & especially lovely & quiet. Aswell within walking distance to shops, restaurants or a quiet lake side walk - 10/10 ♥️

10

Anne

23 Mar 2025

·

Stayed 3 nights

Very clean and good facilities. Close to shops and eateries.

10

Carol

12 Jan 2025

·

Stayed 3 nights

The one bedroom apartment was very spacious, even had a balcony. The living room is very well spaced, with 2 double couches and a dining table for 4. Tv in both living room and bedroom. Non-stick pan and plastic utensils were a bit dirty and damaged, but can use the stainless pots if needed. Even though parking spots are not allocated to rooms, but there were plenty of undercover and street parking. Walking distance to shops and restaurants, Aldi is right behind the back fence. Would stay there again.

10

Rosemarie

11 Jan 2025

·

Stayed 7 nights

Very nice and clean. Good location. Would definately stay here again.

10

Merita

18 Sept 2023

·

Stayed 2 nights

Central property. We had a beautiful view of the lake.

10

Sharon

1 Feb 2025

·

Stayed 3 nights

Great property so close within walking distance to cafes, restaurants and the water front. Great location. Beautiful rooms with everything you needed including a full size fridge, washing machine and kitchen. Had a lovely 3 night stay. Highly recommended.

8

Frank

10 Jun 2024

·

Stayed 1 night

Really nice hotel in great location. 4 1/2 out of five.

10

Pierre

14 Nov 2025

·

Stayed 1 night

Great location in a nice town. Apartment was more than convenient for 4 people. Carpets might appreciate to be cleaned.

8

Ilia

22 Apr 2023

·

Stayed 3 nights

Always a great place to stay! Close to town snd walking distance to all cafes and restaurants.

8

Robert

19 Jun 2025

·

Stayed 1 night

Great location

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Dining

On-site dining and breakfast are limited in choice and sometimes closed, though several guests liked the food when available and enjoyed happy hour. Bar service feedback is mixed.

Related guest reviews

2

Taryn

8 Jan 2025

·

Stayed 1 night

Wouldn’t recommend. Overpriced for the current state of the property. Needs general upkeep and safety maintenance. Bar staff weren’t polite and charged us more than the prices listed on the menu. Pool ladder is rusted and broken, underwater pool light is broken and hanging in water which cut my foot, hottub was not hot, no pool towels. Wifi in room did not work on our devices or on the hotel TV. Drywall and furniture in room needs repair/refinishing. Only positive was the bed was comfortable enough.

8

robyn

12 Sept 2025

·

Stayed 1 night

Have stayed here a number of times,but this time the room was a little on the small size. Girl on reception was very helpful and very friendly. Secure underground parking. The only issue was they were short staffed and their restaurant was not open. It was a saturday night also.

8

Vincent

27 Mar 2023

·

Stayed for two nights Eating options readily available Great to utilise exploring the area Happy Hour great opportunity to spend with friends or fellow travellers Large apartment and generous bed

8

Noel

18 Dec 2024

·

Stayed 3 nights

Enjoyed my stay. Room was spacious, clean and comfortable. Ate in the restaurant twice. Food was good, good size serves. Only negative is the menu is very limited. Girl in the restaurant was very pleasant and helpful.

10

Steve

7 Aug 2025

·

Stayed 2 nights

The staff at The Esplanade Resort were extremely helpful and polite. Rooms were very clean and both the bed and lounges were really comfortable. Espy food was delicious! We'd happily stay again.

6

Glenn

17 Sept 2023

·

Stayed 1 night

The room I booked was quite small for the price, average food in the restaurant and breakfast is only toasted sandwiches from 7.00am, went down at 7.30 and was told they haven’t turned anything on yet so I went elsewhere…

8

Peter

10 Apr 2023

·

Stayed 2 nights

Pleasant resort type facility with indoor and outdoor pool. Bar. Readily accessible and plenty of parking on site. Clean.

8

martine

27 Sept 2025

·

Stayed 2 nights

Very impressed with the room and decor. Great value. Lovely pool area and spa. Unfortunately the spa stopped working. $20 a night voucher for dining or bar. No where to sit encourages people to drink in their room. Dining basic but good to have an offer. Staff friendly apart from 1 on reception when we arrived. Would recommend friends to stay here.

8

Wendy

19 Apr 2023

·

Stayed 2 nights

Nice and quiet Restaurant did not have much to choose from

8

Phillip

3 Apr 2023

·

Stayed 1 night

Only stayed one night, didn't eat at restaurant. They were not offering full breakfast, only toasted sandwiches. Otherwise quite a nice hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $183	13 $169	14 $166	15 $169	16 $166	17 $191
18 $168	19 $169	20 $171	21 $170	22 $168	23 $184	24 $210
25 $166	26 $166	27 $168	28 $166	29 $170	30 $173	31 $256

Su	Mo	Tu	We	Th	Fr	Sa
1 $238	2 $242	3 $243	4 $166	5 $170	6 $166	7 $200
8 $200	9 $226	10 $174	11 $170	12 $170	13 $177	14 $192
15 $177	16 $182	17 $186	18 $170	19 $177	20 $306	21 $269
22 $177	23 $170	24 $182	25 $177	26 $186	27 $170	28 $200
29 $175	30 $170

The Esplanade Resort And Spa

Prices for The Esplanade Resort And Spa

Monthly average prices

About this property

Location

Room options

Twin Room

Three Bedroom Family Apartment

One Bedroom Family Apartment

2 Bedroom Premium Apartment

Penthouse Apartment

2 Bedroom Executive Apartment

2 Bedroom Family Apartment

Deluxe Three-Bedroom Apartment

2 Bedroom Executive Suite

Two-Bedroom Apartment

2 Bedroom Family Suite

Hotel Double Room

Three-Bedroom Apartment

One-Bedroom Apartment

Three-Bedroom Residence

Guest reviews of The Esplanade Resort And Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The Esplanade Resort And Spa

Prices for upcoming dates