PIÑERO TAL HOTEL

Lovely

Late flight into Palma so a good one night stop before heading north on the island. No hotel parking but we did find a spot very close by. Great that brunch goes until 1pm v and quiet rooms with comfortable beds.

Hotel is lovely on a bit of an incline so if mobility issues may be a problem, staff not particularly friendly no real acknowledgement when entering or exiting hotel. Room was clean unlimited brunch was a great thing we went for a coffee in the morning then breakfast about 11.30. Bit of a sour note on last day (€15 euros to hire pool towels we had 2 told we need to return towels an recipe for us to get deposit back)went for a walk on last morning before checking out returned to room to collect our bag’s no pool towel’s bin had been emptied saw maid in lobby said she hadn’t been in our room went to check out told reception said they would have to check told them to make sure they do they have cctv about 15 minutes later we were handed our €30 euro’s

Hotel is nice and clean, but the surrounding area is really not nice. Its dirty and sketchy, only germans and dutch people in the whole area as well, dosent feel like you’re in spain. Staff is ok, they charge you for the most basic things though, like 1 euro for an icecube if you want it for your water when its 34 degrees weather. No duvet, they only give you a sheet to sleep with. Really uncomfortable and hard to sleep with. I would book tent again, but not in this area and never this location again.

We stayed for just one night at this hotel. I made an error in the booking - my fault. I booked for 3 people not 4. I was travelling with 3 teenage girls. Firstly I tried sending the hotel a message via hotels.com but they did not respond. I used Tents chat bot but no one got back to me this was weeks before. Eventually I got a phone number for the hotel. They said rooms very small only suitable for 3, I explained that we were really only there until 3am due to leaving for airport that it was really just a base for a few hours sleep.. the girls could top and tail in one bed. They said it was fine. Check in was with self service kiosk which was fine, but same gentleman that I spoke to on phone at desk/ bar who seemed still unimpressed there was 4 of us. I explained again what has been agreed. Have to say he was quite grumpy. Anyway the room was not that small at all and easily could have had another small single in it… they did put a travel cot in - which gave us a laugh as one of my teenagers insisted on sleeping in it. The bathroom was clean but the floors in the bedroom were FILTHY!!! Beds comfortable and clean. I didn’t complain about floors as didn’t think anything would be done about it. Really a step up from a hostel, I would never stay for a family holiday… one night was fine. Would not stay again. Downstairs reception area and pool were totally fine - kids loved the pool. Really a hotel for young ones hitting the night life! View from room great