Name: Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI
Address: 1250 S Moorland Rd, Brookfield, Wisconsin, United States of America, Brookfield, Wisconsin, US
Price range: $90–$260 per night
Rating: 8.52

What guests think

At Country Inn & Suites by Radisson, Milwaukee West Brookfield , WI, guests appreciate the convenient location and on‑site pool and hot tub, but note dated areas, occasional maintenance problems (elevators, ice, jets), and inconsistent cleanliness in rooms and common spaces.

Rooms are often spacious and comfortable, yet some feel noisy or dated, with musty humidity, stained carpeting, small TVs, limited bathroom counter space, and harder beds or unsupportive pillows. Service is frequently praised as friendly and accommodating, though guests report lapses such as wrong or occupied room assignments, housekeeping entering without knocking, inconsistent key cards, and slow or ineffective responses to late‑night noise. Breakfast is generally decent but varies in quality and variety, and the area can get busy; the attached restaurants add convenient options. Overall, expect solid value and convenience with family‑friendly amenities, alongside occasional wear and operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large pool and hot tub are popular, but guests often report cold water, weak or nonworking jets, occasional closures, and pool‑area towel shortages. Elevators and some ice machines are periodically out of service; attached restaurants are a convenient plus.

Related guest reviews

2

John

Jun 14, 2025

·

Stayed 1 night

The hot tub didn’t work, the frig in our room didn’t work and strange men were walking around outside all night long—very creepy

10

Brenda

Oct 3, 2025

·

Stayed 2 nights

Hot tub jets not very string

10

Angel

Dec 31, 2024

·

Stayed 1 night

Pool was very cold but the hot tub was pretty nice. They had wonderful breakfast options plus they had a surprisingly nice hot chocolate station with additional cinnamon and marshmallow topping along with a coffee station when we checked into the hotel. Nice touch, especially during the colder season

8

Kevin

Apr 1, 2025

·

Stayed 2 nights

hot tub only had hot water, no bubbles

6

Julie

Oct 26, 2025

·

Stayed 2 nights

The elevator was down all weekend . There was a group of children that were there and they were loud, running up and down hallways. They didn’t settle down till 1:30 am . Let’s just say I was not the at my best for the wedding I was attending.

8

Sandy J

Apr 28, 2024

·

Stayed 1 night

The elevators are old and need updating

8

Peter

Jun 8, 2025

·

Stayed 2 nights

I've stayed at this hotel a number of times. The only thing I wish was that they had an electric vehicle charging station. Or at least an outlet outside where I could plug in my car.

4

randolph

Aug 4, 2025

·

Stayed 3 nights

#3rd floor ice machine was out of service for cleaning. It has been marked as such for months. When I asked about this, front desk said it was broken, waiting for parts. Same thing with the jets in the hot tub. Low only, just enough to circulate water-no high jets to ease sore muscles. This property provides housekeeping for guests staying 4 nights or more. As we had spent 2 long days in the sun and would be spending a 3rd day at the Wisconsin State Fair, I requested housekeeping after the 2nd night. We were disappointed but not too surprised when we came back late Friday evening to find our room exactly as we had left it Friday morning.

8

Jessica

Jul 30, 2025

·

Stayed 1 night

The pool closed at 8pm. Supposed to be open until midnight.

4

Steven

Aug 8, 2025

·

Stayed 2 nights

Not much of a choice for food, what they did have looked bad just went out to eat,bed poked into my back not comfortable at all,pool was filthy and reported it to them and they said they were going to fix it and didn't do much of anything

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Cleanliness

Cleanliness feedback is mixed: many note clean rooms, but others report stained carpets, dirty bathrooms or microwaves, musty odors, and occasional pests, plus a grimy elevator and inconsistent pool‑area upkeep.

Related guest reviews

10

James

Nov 20, 2025

·

Stayed 2 nights

The room was very clean and the staff was very friendly and accommodating. The pool and hot tub were a little on the dirty side.

10

Abby

Dec 29, 2025

·

Stayed 1 night

Clean room, comfortable beds and pillows

6

ruth

Aug 17, 2025

·

Stayed 2 nights

Overall, the stay was good, but I was hoping for a bit more. The staff was friendly, but the hotel definitely needs some updates. Cleanliness was just okay—the carpet had quite a few stains and the elevator wasn’t very clean. The biggest inconvenience was the room keys constantly getting demagnetized, which became a little annoying. Breakfast was pretty good just super busy.

2

James

Sep 27, 2025

·

Stayed 2 nights

Our room (325) was incredibly dirty - dirty toilet, dirty & damaged side of tub, bathroom walls and door were filthy with grime and something on the wall I fear was vomit. Mirror and hanging dryer bag were dirty as well as covered in toothpaste splatter. Floors and baseboards - truly every bathroom surface was unclean. The refrigerator froze everything, was very loud and the cabinet it was in was badly damaged and dirty. The ceiling fan blades were caked in dust. The carpeting had so many stains it looked like a crime scene. The vinyl sofa was dirty and had several questionable stains and/or surface dirt. The hallway and elevator were also extremely dirty and very poorly maintained. We have stayed here numerous times and were shocked to find it in this condition. Very disappointing.

4

Bobbie Jo

Dec 22, 2024

·

Stayed 1 night

The carpets in the hallways seem to be in good shape but the room carpets are dirty, wall are dirty, room smells a bit.

4

Jacob

Sep 2, 2025

·

Stayed 1 night

The carpet floors had sticky spots. The microwave had old crusty pizza chunks. Took 3 trips to the lobby to get only 1 key work.

10

Carol Z

Dec 4, 2025

·

Stayed 1 night

Good hotel in every aspect. Nice staff. Clean

6

Lee

Jan 3, 2025

·

Stayed 2 nights

Overall cleanliness poor

6

Kaitlyn

Sep 9, 2025

·

Stayed 1 night

For a discounted price is was not terrible. Would never pay more than 120/night though. stain on floor, shower didn't drain and released black chunks when trying to open drain more, and spots on bathroom door that looked suspiciously like dried blood droplets. As somewhere to lie your head not terrible, but this would never be my first choice

4

Jacob

Sep 2, 2025

·

Stayed 2 nights

The room had sticky spots on the floor and the microwave wasn’t cleaned out crusty pizza from weeks ago. Took three trips to the lobby to finally get one key for our room.

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Rooms

Rooms are often spacious and comfortable, with suites and in‑room jetted tubs available, but some feel dated or noisy; several guests mention humid or musty air, stained carpeting, small TVs, limited bathroom counter space, and hard beds or unsupportive pillows.

Related guest reviews

8

Kathy

Jul 22, 2025

·

Stayed 1 night

Good value for $$ spent. Front desk lady from Alaska very helpful. Good restaurant on site. Room 315-the room kept getting hot then cold and had a bit of chemical smell, ?cleaning fluids? 2 ice machines broke. Carpeting in main elevator horrible, smelly and bad look for otherwise nice place. Pool very nice. Thanks

10

Karla

Jul 30, 2025

·

Stayed 1 night

The suites are spacious. The bed was super comfortable. The pool is huge and clean.

8

Lois

Mar 27, 2025

·

Stayed 4 nights

Room was comfy. Heating system was a bit loud. Pillows weren’t fluffy. Breakfast was nice.

8

Michael

Jul 24, 2025

·

Stayed 1 night

Bed was comfy - room was clean and nice - loved the close Champps - Hated absoulutly HATED the pillows as did my fellow travelers. Mentioned that to the front desk and she said that is the #1 complaint but it is what the brand requires. Well hopefully someone with some clout at the brand will try sleeping on4 pillows that are too small and too soft - I use 2 at home and it is plenty but these 4 did not equal my 2

4

Dina

Aug 25, 2025

·

Stayed 1 night

We arrived at 430 pm to checking in and the room wasn’t ready. So we didn’t get to change and freshen up before our events that day. Our room smelt like mold. It hit you as soon as you opened the door. The room was clean, just moldy.

6

James

Aug 10, 2025

·

Stayed 5 nights

Room 219. There was no place to put anything in the bathroom. No shelves, drawers, or counter space. Noisey fan. Room setup for handicapped, that we did not ask for or need. Liked having microwave and refrigerator.

8

Sondra

Sep 28, 2025

·

Stayed 1 night

The room was very clean including the hot tub and living area. The front desk person was very friendly and helpful as well. My only real complaint was that the bed was not comfortable at all. It had no support to it. Overall I would stay there again.

6

Jennifer

Aug 27, 2025

·

Stayed 1 night

We stayed here about 1.5 years ago, and thought it was great. Our experience this time was not nearly as good, unfortunately. Our room was super damp/humid, and everything we tried (windows open, A/C, heat) did not help. Our toilet was extremely low to the ground and uncomfortable. Kids were running up and down the halls and yelling very loudly at 10:30-11 PM- parents were with them and did nothing about it. The pool has “adults only” hours, but only from 11-midnight, so we never even got to use it (same wild kids were in there every time we checked). Overall, we were just pretty disappointed and probably won’t stay again. I will say that Breanna at the front desk was super helpful and welcoming!

10

Theresa

Nov 14, 2025

·

Stayed 2 nights

The room was very clean and spacious. The bed was a little hard for my liking. The staff was great.

6

Eric

Dec 27, 2025

·

Stayed 2 nights

We had room 105 at the end the hall. However, we could hear talking from above and the elevator equipment vibrated the room anytime ppl used the elevator. Made for a difficult night of sleep. Room was great. Not a real quiet or restful couple nights. Appreciated the breakfast. Food plentiful and staff friendly. Do the waffles!!

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Service

Staff are frequently praised as friendly, responsive, and accommodating, but there are recurring issues with wrong or occupied room assignments, housekeeping entering without knocking, key‑card problems, billing disputes, and limited action on late‑night noise.

Related guest reviews

10

Daina

Nov 30, 2025

·

Stayed 2 nights

Quickest check-in, warm and inviting entrance, very clean, comfortable bed and pillows, hot breakfast. All staff were kind and helpful. Fresh cookies at check-in were the cherry on top of my wonderful stay!

2

Nicholas

May 8, 2025

·

Stayed 2 nights

I had a terrible night at this hotel. The guests in the room next to mine were playing extremely loud music well into the night (3-4am). I repeatedly called the front desk and was told that they had called the guests who said they would "keep it down." On one occasion, they did lower the volume for about 30 minutes before turning it up again. I was extremely disappointed that the hotel staff either could not, or would not, take control of the situation. In thend I left the hotel at 4:30am because there was no hope of sleeping. The worst night I have had in a hotel ever.

4

Mary Beth

Jun 18, 2024

·

Stayed 1 night

Did not get the room we had reserved. Initially given a closet size room really the smallest room ever. Upon talking with staff and then manager given an average size room. Still not what had been reserved. Motel extremely noisy. We will not stay here again nor probably not any country inn and suites motel

10

Jeanne

Sep 15, 2025

·

Stayed 4 nights

The staff at this hotel is fantastic. We had a room 333 which was subpar, peeling wallpaper, stained carpets etc. We requested a new room (335) which was much better. I really appreciated their kindness and help

10

Debbie

Aug 29, 2024

·

Stayed 2 nights

The staff couldn't have been better. This is so rare, and it was greatly appreciated. Even after our stay and we hadn't gotten our receipts through EXPEDIA, I contacted the hotel and Jason sent them over to me in seconds and seemed happy to do it.....JUST WOW!!! GREAT CUSTOMER SERVICE!!!

10

Anna

Dec 27, 2025

·

Stayed 1 night

Staff was attentive- even on Christmas. They were present to make sure towels were available in pool area, kids were being safe while playing, and available for questions. Superb, meaningful people are at this hotel.

2

Raymond

Sep 22, 2025

·

Stayed 1 night

While me and my daughters were swimming my son called and said that some woman he didn't recognize opened our room door with a key card without knocking and entered our room. He said that she looked at him and he asked if he could help her. She then turned around and left the room without saying a word. My son then went to the door opened it and looked down the hall and the women was moving at a fast pace down the hall pushing a cleaning cart. My son then closed the door and locked the dead bolt and latch on the door and called me. After he told me what happened I went to the front desk and told the attendant that I was heated because someone entered my room without reason or knocking, saw my son, was asked if she could be helped and turned around and fled the scene without an apology or explanation. This caused an uneasy feeling for me and all of my kids. We left shortly after. there was no reason any staff or hotel Employees should have entered my room especially without announcing themselves. Also I found an empty whisky bottle in the night stand drawer next to my bed. Needless to say we won't be returning there again.

2

Tamera

Sep 23, 2025

·

Stayed 3 nights

Booked a 3 night stay, got to the hotel and they had a different room than what I booked. Said no I paid for a 2 queen (4 adults on the trip) and the instead put us in a 1 king room. When I said that’s not what we ordered they blamed it on us using hotels.com and not their page. We had points. Then got transferred to proper room the next day only for housekeeping to spill pop in our room and all they did was give us towels. It was gross and they were hella rude the whole time. Then they took two times the incidental they needed. We had to go down to the desk for extra pillows when we called 5 hours before and never received them. This is not a good experience and will not be returning to this hotel or branch of hotels. Never had a problem before and now we have. I just want my money back for this trip because that’s how bad a family vacation they ruined was. I’m sad I wasted my hard earned money on them.

4

Codyone

Sep 8, 2025

·

Stayed 2 nights

The fridge in my room did not work, the employees all acted as if they didn’t speak English after the lovely Brianna checked us in. The elevator was not the best either. It seemed to keep getting stuck. Only had pork options for breakfast as well. Loved that the pool stayed open a little late, however when we arrived hot tub we down at first. Everything else was ok, for the area and the price I would have liked a better experience.

2

Paula

Jul 31, 2025

·

Stayed 1 night

I went into my room to find it occupied!

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Location

Convenient just off the interstate and close to American Family Field, the zoo, shopping, and attached restaurants; several guests also note the area feels safe for short walks.

Related guest reviews

10

Patricia

Jul 14, 2025

·

Stayed 1 night

Very convenient location right off the interstate - very nice neighborhood (took morning and evening walks and it was very safe!) - clean room, good breakfast spread - I'd stay here again!

10

Daniel

Aug 31, 2025

·

Stayed 1 night

I liked the easy access to downtown Milwaukee without being downtown. I didn’t like that the parking lot was full when I got back and had to park in Champs and wasn’t sure if that was ok or would I be ticketed or towed.

10

Paul

Sep 22, 2025

·

Stayed 1 night

Good location for driving into Milwaukee. Friendly service and spacious rooms. Friendly place. Wide breakfast variety. Great restaurant and bar available without leaving the building.

10

James

Oct 1, 2024

·

Stayed 1 night

Very convenient location. Clean & comfortable. Close to the Zoo.

10

steven

Apr 20, 2025

·

Stayed 2 nights

There is a lot to see around the area of the hotel. Less than 20 minutes from the lakeshore. Less than 10 minutes from a Brewer (American Family Field) game. The zoo is even closer. Best of all the hotel was very comfortable and quiet place to lay your head or just relax!

10

Kyle

Aug 5, 2025

·

Stayed 1 night

Friendly staff and clean facilities. The area around the hotel is also decent with a lot of shopping and restaurant choices. Hotel parking lot is big and is easy to park there.

10

Ronald

Jul 13, 2025

·

Stayed 1 night

Great hotel, close to Am Fam Field which is why we stay here

10

Kristen

May 14, 2025

·

Stayed 1 night

Nice place convenient to everything

10

Katherine

Aug 2, 2025

·

Stayed 1 night

We have stayed at this location twice now. The staff is always very friendly and helpful and the location cant be beat if you are going to the zoo, fair grounds, or anywhere close to 94. There is also two great restaurants attached to the hotel and plenty more very close!

10

Katherine

Jul 30, 2025

·

Stayed 2 nights

Great place that was close to many things to do! Clean and quiet!

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Dining

Breakfast is generally decent with hot items, but quality and variety are inconsistent and it can be crowded or have equipment issues. The attached restaurants, including Champps, provide convenient alternatives.

Related guest reviews

8

Joe

Sep 2, 2025

·

Stayed 2 nights

Wish the hot breakfast had more options. Had a long wait for waffle maker with few other options.

10

Connie

Sep 8, 2025

·

Stayed 4 nights

Great customer service and friendly staff. Breakfast was very good too with hot offerings for the price. Loved that 2 restaurants were on site for our convenience. And hot tub/pool had late hours for our enjoyment after visiting Milwaukee, Chicago and family. Clean and very good value for price, convenient for shoppers and expressways.

8

Barbara

Sep 29, 2024

·

Stayed 2 nights

We had a good stay. Our only complaint would be the Monday breakfast….very starchy and beige! The hot options were biscuits and gravy, oatmeal and waffles. 🙁

8

Rossa Lyn

Jul 30, 2025

·

Stayed 1 night

Very convinient with 2 restaurants onsite.

10

Patia

Sep 24, 2025

·

Stayed 2 nights

The hotel was clean and very affordable. I liked the free parking and breakfast.

10

Yendanish

Nov 17, 2025

·

Stayed 1 night

Great breakfast selection everything is fresh. Rooms were clean. Reception was absolutely kind and beautiful.

8

Donna

Jul 13, 2025

·

Stayed 1 night

Overall the stay was very good. Breakfast however was just average and the menu could use more variety. I appreciate the location of this hotel and will certainly stay here on my next trip.

8

karen

Jun 11, 2025

·

Stayed 2 nights

Clean and comfortable room. Nice hot tub. Nice to have Champs restaurant attached. Only complaint is breakfast wasn’t very good.

8

Jeff

Nov 24, 2025

·

Stayed 2 nights

Everything was very good except the free breakfast we have been staying there for over 20 years and our last stay the breakfast was not good both toasters wouldn’t work and the hot food wasn’t very good

10

Teasia

Jul 20, 2025

·

Stayed 1 night

Always a great stay, pool is fun and never over crowded! They just need better breakfast. We only had sausage and egg.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$92
February	$94
March	$104
April	$112
May	$120
June	$159
July	$137
August	$179
September	$115
October	$106
November	$96
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $129	15 $126	16 $109	17 $111	18 $106	19 $104
20 $92	21 $102	22 $112	23 $115	24 $117	25 $131	26 $260
27 $117	28 $104	29 $114	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $91	3 $114
4 $93	5 $100	6 $104	7 $103	8 $109	9 $91	10 $112
11 $94	12 $105	13 $114	14 $106	15 $113	16 $95	17 $116
18 $102	19 $101	20 $105	21 $101	22 $117	23 $126	24 $126
25 $98	26 $100	27 $102	28 $109	29 $109	30 $90	31 $90

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 Bedroom

Premium Suite, 1 King Bed

Room, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Studio Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Standard Single Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

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