Silken Ramblas

Först dom dåliga sakerna. Luftkonditioneringen luktade surt, klagade och då fick vi ett rökrum istället…klagade igen och fick ett rum på fjärde våningen som luktade surt också men inte lika påtagligt. Korridorerna på hotellet väldigt slitna, fläckiga mattor och stora fuktskador på nedre delen av väggarna i korridorerna. Badrummen var omoderna, kändes 90-tal standard. Golvet i duschen saknade fall mot golvbrunnen så allt vatten rann ut på golvet, fick lägga handdukar för att förhindra översvämning ut i hallen. Matsalen för frukost kan vara det minst charmiga jag har suttit och ätit i på ett hotell, (2 stjärnigt hotell i Grekland inkluderat) Men det fanns ljusglimtar… Frukosten för 20Euro per person var mycket bra. Färskpressade juicer, färska frukter och gott bröd stack ut och gjorde frukosten till ett glädjeämne. Läget på vårt rum var bra med en fransk balkong mot en mysig ”trång” gata med vackra byggnader. Takterassen var helt ok med gott om plats och en bar ( även om den endast var öppen sporadiskt). Badade aldrig i ”poolen” ( som eg är helt onödig) då det fanns en utedusch som kändes mycket fräschare än vattnet i den relativt lilla grunda poolen. Provade aldrig ala carte menyn i matsalen men bar menyn på takterassen var bra. Läget mycket bra med några riktigt bra mysiga krogar inom 50 m från hotellet.

Good, clean, friendly hotel. Would Definitely stay there again! Great location for exploring. Best part is the rooftop pool…plenty of space, umbrellas, and food/drink service during the day. Also, breakfast is also quite good. Lots of choices. But €20 pp. So if you’re a light morning eater…probably not worth it. They were very accommodating by letting us hang out all day at the pool prior to check in (our flight arrived early AM but room wasn’t avail until 3) and after checkout (boarded a cruise at 4pm but checked out at 11). Def some odd details, but nothing that’s a dealbreaker: - No towel hooks in bathroom…or shelf in shower for shampoo, bodywash, razor, etc. - Our room had no plugs near the bed. We had to unplug the phone to use the outlet. - No towels at pool. Had to get them at the front desk, which was a bit of a hassle. - Pool lounge chairs are not very comfy unless fully reclining. Ther

Sentral og flott hotell. Veldig kjekt med rooftopbar og basseng.

The location was great for walking around old town. Many close restaurant options. It would have been nice to come early in season when the pool and bar area were still open. It is a nice big deck area to sit though.

Great location. The pool and roof top patio is a nice touch, however the drinks are a bit pricey. The rooms were perfect and the cleaning staff so friendly.

Very good location, right on La Ramblas, this meant we were out late night and could have stops at the room multiple times. Breakfast was amazing, I loved fried eggs. Kids loved the pool on the roof and gym was nice too. Rooms were nice and clean. They had smart TV so we had good options to watch. We had king bed sofa bed for kids. King bed was very comfy and large, sofa bed was not too comfortable so kids in the last 2 days shifted to our beds with us. Location was perfect! Close to the square to catch bus and metro. Would stay here again

overall maintenance could be better, lobby was great, buffet is good but expensive, great location but very difficult for cars to get to hotel for tours pick up and airport pickup

Das Hotel ist perfekt gelegen. Ruhig aber zentral. Bei der Ankunft fragte ich beim Check In nach einem Upgrade. Gegen Bezahlung wäre das möglich. Ich wies auf meinen Goldststus hin und die Dame erklärte mir, dass es für 3 Nächte zu diesem Zeitpunkt nicht ginge. Also wenn ich bezahle schon. Mit Status nicht. Muss ich mir schon überlegen, ob ich ein Hotel mit diesen Vorzügen nochmal buche.... Zimmer 425 erhalten. Insgesamt geräumig. Klimaanlage läuft. Sehr schön. Leider KEINE einzige Steckdose am Bett. Keine Beleuchtung in der Dusche. Keine gescheiten Schampoo bzw. Body Lotion. Sehr laute Lüftung im Bad. Insgesamt alles etwas dated. Schönes Pooldeck in der 5 1/2sten Etage. Leider 2 von 3 mal keine Pooltowles. Brachten wir dann aus unserem Zimmer mit (leicht genervt). Getränke zu einem akzeptablen Preis. Cocktails lecker. Der Caesars Salad ist allerdings im Verhältnis maßlos überteuert. Atmosphäre und Stimmung super. Aussicht auch. Housekeeping im gesamten Hotel überfordert. Am Aufzug in unserer Etage stand über eine Nacht ein leeres Glas. Die Spiegel in den Aufzügen wiesen immer Körperabdrücke auf. Zimmerreinigung okay, aber nicht richtig gut. Die Tiefgarage ab Silberstatus kostenlos. Mit einem kompakten Auto kein Problem. Sonst schnell eng und voll. Das sollte man bedenken. Mein Fazit. Wenn der Check In nicht so ärgerlich gewesen wäre, hätte ich sicherlich über manche Kleinigkeiten hinweggesehen. Aber viele störende Kleinigkeiten. Käme nur bei günstigem Angebot wieder.

Great location next to Rambla, has great dining options near by. Hotel has parking, which was great. They also have a roof top deck with a pool, chairs and sauna. Staff were friendly and gave us recommendations for shows and restaurants.

Super location, great transport links nearby. Rooftop space included several seating areas, small pool and bar. Lovely comfortable bar area.The room (number 214) and bathroom were clean, well equipped and big enough for both of us. Did not eat at the hotel as plenty of other options nearby.

The hallways and room smelled of mold. We informed the hotel after our first night and they offered us a replacement room but it would only be available our third day. Over our second night the smell in the room improved significantly so we decided to stay in the room. We had to keep the bathroom door closed since we figured the smell comes from there ( either the sewage or moisture) since there isn’t proper ventilation. The hall way of our floor smelled very mildly throughout, you could clearly see they have water issues when looking at the corners of the floors. Other than that we liked the location although it was loud since it’s on the street.

Först dom dåliga sakerna. Luftkonditioneringen luktade surt, klagade och då fick vi ett rökrum istället…klagade igen och fick ett rum på fjärde våningen som luktade surt också men inte lika påtagligt. Korridorerna på hotellet väldigt slitna, fläckiga mattor och stora fuktskador på nedre delen av väggarna i korridorerna. Badrummen var omoderna, kändes 90-tal standard. Golvet i duschen saknade fall mot golvbrunnen så allt vatten rann ut på golvet, fick lägga handdukar för att förhindra översvämning ut i hallen. Matsalen för frukost kan vara det minst charmiga jag har suttit och ätit i på ett hotell, (2 stjärnigt hotell i Grekland inkluderat) Men det fanns ljusglimtar… Frukosten för 20Euro per person var mycket bra. Färskpressade juicer, färska frukter och gott bröd stack ut och gjorde frukosten till ett glädjeämne. Läget på vårt rum var bra med en fransk balkong mot en mysig ”trång” gata med vackra byggnader. Takterassen var helt ok med gott om plats och en bar ( även om den endast var öppen sporadiskt). Badade aldrig i ”poolen” ( som eg är helt onödig) då det fanns en utedusch som kändes mycket fräschare än vattnet i den relativt lilla grunda poolen. Provade aldrig ala carte menyn i matsalen men bar menyn på takterassen var bra. Läget mycket bra med några riktigt bra mysiga krogar inom 50 m från hotellet.

Terrible wifi. Hallways water damaged all over. Slight smell in the room. Possibly from the water damage.

In the morning we had a cockroach in the room running across the floor — I had to kill it myself. Told the reception in the morning and asked for proper cleaning and pest control. When we got back later, the cockroach was gone, but the blood and guts were still there. Cleaning didn’t even wipe the floor. No pest control had been done either. I had to ask again, and they finally did the pest control — but at night — so we ended up with half-dead cockroaches lying around while we were trying to sleep. Disgusting and not something you should have to deal with in a 4 star hotel. The whole situation was badly handled. Cleanliness should be basic — especially at this price. Won’t be coming back.

Water damage to the first floor which I stayed on. Room had a moldy smell

Dåligt städat rum, terassen var ej sopad. Bra läge. Kändes ej som 4 stjärnor. Ganska spartanskt o tråkigt.

Location and staff were great. Cleanliness of room could have been better. Crumbs left on rug previously attracted ants. Even though non-smoking room; smelled of smoke. Was told smell comes from rooftop terrace above.

Found 2 cockroaches in the bathroom.

Las instalaciones no estaban para un hotel 4 estrellas. Y salió una cucaracha el último dia

We did not have breakfast at the hotel. The main floor is very clean, services were very good. However the rooms had a moldy smell and you could see the mold on the wall.

L insonorisation laisse a desirer pour le prix. Nous entendions les gens d en haut et ceux dans le couloir. L emplacement est ideal poir visiter et profiter des boutiques et restos sur la rambla.

Chambre spacieuse et propre. Bar et piscine agreables. Situation centrale idéale. Personnel de réception efficace.

It’s a pretty nice hotel overall. The lobby is nice, and there is 24-hour service with a bar. Free Wi-Fi and a pool, although I didn’t have time to check the pool. Some small things, though. The room lacked a hanger for a jacket, which was quite annoying. The sound insulation was poor, or the neighbours were very loud. There was a lot of noise from the corridor and quite a bit of noise from the alley below. I also noticed black dots around the air intake (possibly mold?). There was information about a bottle of wine per stay, but the staff did not acknowledge this because they couldn’t see it in the booking, so I didn’t receive one. I also had to ask them to refill the bath soap. They did, however, replace the toothbrush and toothpaste, which was nice. I asked if it was possible to get other types of tea, but there was only one option unless I bought tea at the bar. Overall, it feels a bit stingy for a hotel of this standard. In general, it’s a good hotel, but I think they could reconsider some aspects of the standard.

Hotel seems very old and more like a 3 star hotel than a 4 star hotel. Also not very good isolation as you could hear people snoring.

We enjoyed the hotel and it was a great location. The room itself was a little tired - just some little bits of wear and tear, but still a nice place. The swimming pool wasn’t very clean. That could be down to the fact it was freezing and they thought nobody would use it. We were woken up on 2 occasions by the bin lorry’s and like 3am on a Saturday morning. That seems like a wild time? Maybe that can’t be helped but it ruined my sleep those 2 nights.

The location is unbeatable, with plenty of great restaurants nearby and just a short walk to Mercado de La Boqueria. The staff were very friendly and helpful throughout my stay. I stayed in a double room, and the super king-size bed was incredibly comfortable, offering a restful night's sleep. However, there were a few drawbacks. The bathroom design wasn't ideal for ventilation, leading to some mould growth. Additionally, the air conditioning was centralised and couldn't be adjusted, which made it a bit warm at night. Lastly, it would have been great if the TV had smart capabilities for added convenience. Overall, the hotel has a lot of potential with its excellent location and comfortable rooms, but there's room for improvement in terms of bathroom ventilation and air conditioning flexibility.

Overall, it was a good hotel. Only negative was the heater being turned on throughout the hotel through the main A/C making the rooms very hot and uncomfortable to sleep. This should be left to the discretion of each room.

No wifi in rooms, only pool and lobby, otherwise it was very nice

Hotel is in an excellent location very close to the Ramblas. The common areas are clean and modern. The room, however, was rather cramped and dated. The gym was awful. Small with two bits of kit. Hardly any point in having it. It’s also only open part of the day.

No wifi the entire stay! The hotel was poorly maintained.

Customer service was good. Rochelle and other staffers were very helpful in giving us directions. We ate breakfast at a close by cafe, but the breakfast offered at the hotel was way too expensive. It should have been included as part of the price, as it is at most other hotels, or be more reasonably priced..; It was clean and quiet. No other issues.

The front desk staff was very profesional and friendly. The location is great. The rooms are big and the service great. Eduardo from the front desk was ver helpful. Will come back again

Clean modern room, friendly and helpful staff

Staff was over the top helpful. Room clean. Breakfast buffet was well stocked abd very fresh. Staff alliwed a 9 am check-in!!

Had a fantastic stay. Staff were very friendly and always happy to help. Our room was cleaned and beds made every morninh whilst we were at breakfast, which was wonderful. The hotel is on the doorstep of some amazing authentic restaurants and night life, but the room is still quiet for a good night's sleep.

Wonderful staff, central location to shopping and lots of restaurant s

Hotel very clean and staff could not be more helpful. Truly an enjoyable experience

This was our 4th time at this hotel and the service has declined dramatically. Rachelle on the front desk was rude and unhelpful. She advised us the rooftop pool was closed on a sunny 30 degree because it rained earlier. Rather than mop or squigy the floor, she made the decision to close the pool all tighter at 4pm. After some escalation and pressure from other hotel guests, she reluctantly unlocked the door and allowed us to use the pool but proclaimed ‘the bar is closed, no staff, no drinks’. I’ve never had such shocking service at a hotel in Spain. Our room smelled very damp and had a strong musty odor that never subsided. The air conditioning was ok, but it certainly wasn’t cold enough for us. Our room was big and well appointed and the hotel location was awesome! Alex who was the concierge was super nice and very helpful; shame Rochelle’s bad attitude ruined everything. We won’t go back, there are better options in the same area with nicer staff.

Great location, super friendly staff. Rochelle on reception was especially helpful. Really enjoyed my stay here.

We stayed there for 4 nights, room was clean and good size. Bed was comfortable but sofa bed was of average comfort. Location is very good just 2 min walk to la rambla and metro station is less than 5 minutes walk, lots of food options with in a fee minutes walk. Staff were very friendly, professional and helpful.

Bra hotell som ligger veldig sentralt i forhold til bykjernen.

Perfekt läge längs Las Ramlas, Fint hotell med bra helhet. Finns såklart Nära till tunnelbana service och restauranger.

Good location just off Las Ramblas so you don’t get disrupted from the crowd

Very easy to get to from the airport and very well located for exploring on foot. We did knock out 45km in 3 days (with regular stops for Cerveza and Tapas)

We enjoyed the central location and the room design. Spacious and clean.

Great hotel in a great location, with great restaurants within walking distance.

Great location in the heart of las ramblas.

It is in great location near cataluynia square and goutic aria

Rymligt, rent rum med perfekt, lugnt och centralt läge

Great location. Lovely hotel

Customer service was good. Rochelle and other staffers were very helpful in giving us directions. We ate breakfast at a close by cafe, but the breakfast offered at the hotel was way too expensive. It should have been included as part of the price, as it is at most other hotels, or be more reasonably priced..; It was clean and quiet. No other issues.

Great location and great breakfast

Lovely hotel with a fantastic breakfast buffet. Breakfast was well worth the money! Hot & cold dishes were plentiful and the staff was friendly. There are also many close restaurants walking distance and a short walk to La Boqueria. Front desk is staffed 24/7 with friendly responsive staff. Very useful when needing to call a taxi! Room was comfortable, bed was firm with firm pillows. Bathroom had plenty of space for us and robes. Bring ear plugs if you are a light sleeper. I Would stay here again thank you!

Först dom dåliga sakerna. Luftkonditioneringen luktade surt, klagade och då fick vi ett rökrum istället…klagade igen och fick ett rum på fjärde våningen som luktade surt också men inte lika påtagligt. Korridorerna på hotellet väldigt slitna, fläckiga mattor och stora fuktskador på nedre delen av väggarna i korridorerna. Badrummen var omoderna, kändes 90-tal standard. Golvet i duschen saknade fall mot golvbrunnen så allt vatten rann ut på golvet, fick lägga handdukar för att förhindra översvämning ut i hallen. Matsalen för frukost kan vara det minst charmiga jag har suttit och ätit i på ett hotell, (2 stjärnigt hotell i Grekland inkluderat) Men det fanns ljusglimtar… Frukosten för 20Euro per person var mycket bra. Färskpressade juicer, färska frukter och gott bröd stack ut och gjorde frukosten till ett glädjeämne. Läget på vårt rum var bra med en fransk balkong mot en mysig ”trång” gata med vackra byggnader. Takterassen var helt ok med gott om plats och en bar ( även om den endast var öppen sporadiskt). Badade aldrig i ”poolen” ( som eg är helt onödig) då det fanns en utedusch som kändes mycket fräschare än vattnet i den relativt lilla grunda poolen. Provade aldrig ala carte menyn i matsalen men bar menyn på takterassen var bra. Läget mycket bra med några riktigt bra mysiga krogar inom 50 m från hotellet.

Location and breakfast

Good, clean, friendly hotel. Would Definitely stay there again! Great location for exploring. Best part is the rooftop pool…plenty of space, umbrellas, and food/drink service during the day. Also, breakfast is also quite good. Lots of choices. But €20 pp. So if you’re a light morning eater…probably not worth it. They were very accommodating by letting us hang out all day at the pool prior to check in (our flight arrived early AM but room wasn’t avail until 3) and after checkout (boarded a cruise at 4pm but checked out at 11). Def some odd details, but nothing that’s a dealbreaker: - No towel hooks in bathroom…or shelf in shower for shampoo, bodywash, razor, etc. - Our room had no plugs near the bed. We had to unplug the phone to use the outlet. - No towels at pool. Had to get them at the front desk, which was a bit of a hassle. - Pool lounge chairs are not very comfy unless fully reclining. Ther

overall maintenance could be better, lobby was great, buffet is good but expensive, great location but very difficult for cars to get to hotel for tours pick up and airport pickup

Surclassé, via VIP+, mais le servicen'etait pas a la hauteur du tres bon confort de cet hotel. Pas de room service. Ont voulu nous faire payer pour un appel a la reception de l'hotel. Désagréable. Mais tres bel hotel

Localização ótima, café excelente! Ótimo atendimento

Quarto espaçoso e limpo, café da manhã diversificado e farto