Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. There are elevators available for easy access.

What is the location of the property in relation to key landmarks?

The hotel is located in Malvern, within a 5-minute drive of College of the Ouachitas and Hot Spring County Library. It is 6.8 miles from Lake Catherine State Park and 14.5 miles from Garvan Woodland Gardens.

Does the property have a swimming pool?

Yes, there is an indoor pool available, which can be accessed from 10 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply.

Holiday Inn Express & Suites Malvern Hotel

Average nightly price at Holiday Inn Express & Suites Malvern by IHG by month, last 12 months (USD)
Month	Average price
January	$99
February	$114
March	$123
April	$121
May	$120
June	$120
July	$127
August	$104
September	$117
October	$118
November	$106
December	$97

What guests think

Across recent reviews, Holiday Inn Express & Suites Malvern by IHG is often praised for friendly service, clean and comfortable rooms, and a solid, varied breakfast, with a convenient location just off the interstate and near shops.

Common downsides include highway noise, periodic elevator outages, and uneven maintenance in some rooms and bathrooms, with a few reports of remodeling odors and occasional hot water or door latch problems. Some guests enjoyed the indoor pool, while the fitness room is basic; parking can accommodate larger vehicles. Overall, it suits road-trippers needing an easy interstate stop with reliable basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests liked the indoor pool and found parking easy. Recurring issues include elevator outages, a basic fitness room, occasional hot-water loss, remodeling odors, and a side door that sometimes failed to latch.

Related guest reviews

4

Eva

Mar 22, 2025

·

Stayed 4 nights

It would have been nice if they notified guests that there was going to be remodeling of the walls in the hallways. The paint smell was bad and the noise was annoying when trying to sleep.

10

Mary

Dec 11, 2023

·

Stayed 1 night

It was great and great service and breakfast. The side door needed to be pulled in hard to be sure it was closed and locked. That was the only thing I was not to happy about. Would not want anyone coming in thru that door that did not belong there.

10

Jason

Apr 27, 2023

·

Stayed 1 night

I spotted this location on the way to Texas and knew it was be the perfect stopping point on the way home. It was right off the interstate with a huge open parking lot that would accommodate my truck and trailer with ease.

6

Leslie

Jun 12, 2025

·

Stayed 1 night

Because it was booked thru a 3rd Party (Expedia) we weren’t informed that the elevator WAS OUT! So, no partial refund will be given, but was offered if we had booked online or phone to the property directly

10

Vernia

Aug 7, 2024

·

Stayed 5 nights

Positive: 1) clean, 2) room large, 3) staff very nice, 4) nice breakfast if one likes traditional Southern breakfast, full of fat! Negative: 1) functionally obsolete room design; 2) not a suite; 3) not cooktop/silverware - again, not a suite; 4) fitness center in name only, just two or three cardio machines, no resistance equipment. It is ok for a small non-descrept Arkansas city, but for one who has had better, it does not fit the bill. I would give it 3-stars.

10

Cindy

Jun 20, 2025

·

Stayed 1 night

Excellent location, ac the best, nice gym.

6

Shawn

Jan 23, 2025

·

Stayed 1 night

Staff was wonderful but the elevator was inoperable, we stayed here twice, a week apart, and it was still not working. Many things showed a lack of repair. Some joker had left the heat on high in our room, it was like a sauna when we arrived that took several hours to rectify.

4

David

Dec 15, 2024

·

Stayed 2 nights

When we arrived and for over half our stay, the hot water did not work in the facility.

10

William

Dec 28, 2024

·

Stayed 1 night

Great location, elevator was out of service

10

Serkedria

Jul 5, 2025

·

Stayed 2 nights

Great place to stay. Friendly staff. Loved the indoor pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas, but cleanliness is inconsistent. Some guests reported filthy or unfinished areas, bathroom odors, a pest sighting at breakfast, and missed housekeeping during multi-night stays.

Related guest reviews

4

John

Feb 10, 2024

·

Stayed 3 nights

I like this property and have stayed here many times, but this time I recieved no maid service to refresh my room. I stayed 3 nights, when I return to my room the second day my room was not serviced. I went down to the front desk and they said they dont service after one night and I am scheduled for service tomorrow. So I grabbed some extra towels. The next day I came back to my room at 9:30pm and my room had not been touched. I was too

8

Jessica

Nov 9, 2025

·

Stayed 1 night

The room was clean. The bathroom/shower had the smell of sewage.

10

Jason

Dec 31, 2025

·

Stayed 2 nights

Everything from start to finish was wonderful. Clean, room was great, staff was friendly.

8

DAVID

Dec 12, 2022

·

Stayed 2 nights

The room was a little noisy since the hotel is right next to the interstate. The beds in our first room were dirty, so we were able to move into a suite at no extra cost. The door was hard to lock and shut. Everything else was good.

4

Carolyn

Nov 3, 2025

·

Stayed 1 night

Room 104 Not sure why this room was sold as it is in poor condition due to water damage from above unit. I can see the drywall was replaced however, the repairs are not completed (tape, mud missing) Tiles coming off the wall due to the water damage, (wall and sink area) drywall dust and debris on the floor under the bathroom sink. Wallpaper in poor shape.

6

Brian

Nov 24, 2025

·

Stayed 2 nights

The overall condition of the hotel was not as clean and up-to-date as I had expected.

10

Diane

Oct 6, 2025

·

Stayed 1 night

Front desk super helpful. Breakfast was good lots of options but kept spotless. Room was same comfortable bed and really clean.

4

Brenda

Jan 4, 2025

·

Stayed 1 night

This property has gone downhill since we stayed there 6 months ago, as evidenced by: a broken elevator, a sketchily attached toilet, and worst of all, a cockroach running across the breakfast countertop. Ugh! We will find another place next time.

10

Joseph

Dec 16, 2025

·

Stayed 2 nights

Clean, quiet, comfortable bed

2

Charles

Dec 14, 2025

·

Stayed 1 night

This was one of the dirtiest hotel I’ve stayed in. The floors in the elevator and lobby was filthy. The room smelled stuffy and stinky. I had to go to the Walmart and buy air freshener and a candle to clear the air. It’s very noisy being that it’s right by the freeway.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious with good beds and effective AC in many, but traffic noise and thin walls/vents are common complaints. A minority of rooms had maintenance issues such as water damage, tile or door problems, or misrepresented suite layouts.

Related guest reviews

6

Mary

Jul 6, 2024

·

Stayed 2 nights

I liked the Location. But it wasn't what I would call a suite.

6

jennifer

Apr 28, 2025

·

Stayed 1 night

You could hear interstate traffic all night long as well as doors constantly opening/closing and people walking around above. The walls and windows of this place are far too thin for the area. The staff was great, though! Also, when booking I put in hot springs and Expedia said this was in hot springs. Clearly it is not. Very unfortunate misrepresentation to make a booking.

6

Carla

Jun 25, 2023

·

Stayed 1 night

Property was clean and pleasant. Breakfast at Holiday Inns are always great and reliable! The hotel is directly adjacent to the highway so it is convenient BUT they cheaped out on the windows and you hear significant highway noise ALL day/night long. It is tolerable for a one night stay. The bathroom was clean but the vent connects to the adjacent room bathroom. You see light through the vent and I had the pleasure of hearing my neighbor brushing their teeth and burping while I was getting ready for the day. The rooms seemed safe and quiet other than the droning highway noise.

8

Monica

Jul 13, 2024

·

Stayed 3 nights

Highway traffic was noisy otherwise hotel location was in a convenient spot for Hot Springs indoor and outdoor areas.

10

Kyle

Mar 17, 2025

·

Stayed 1 night

Rachel at the front desk was extra helpful and extremely pleasant. We booked a king suite, plenty of room for 2 adults and a kid. Breakfast was good and room was clean. Plenty of food options close by.

6

Vickie

Jun 21, 2023

·

Stayed 2 nights

I didn't like that the vent in the bathroom was connected to the room on side of you therefore you could hear and smell EVERYTHING. There was only one elevator in the hotel.

10

Vernia

Aug 7, 2024

·

Stayed 5 nights

Positive: 1) clean, 2) room large, 3) staff very nice, 4) nice breakfast if one likes traditional Southern breakfast, full of fat! Negative: 1) functionally obsolete room design; 2) not a suite; 3) not cooktop/silverware - again, not a suite; 4) fitness center in name only, just two or three cardio machines, no resistance equipment. It is ok for a small non-descrept Arkansas city, but for one who has had better, it does not fit the bill. I would give it 3-stars.

10

Joseph

Sep 19, 2025

·

Stayed 1 night

Rooms are clean, comfortable. AC works great.

4

Youna Sagar

Nov 10, 2025

·

Stayed 1 night

Was not as expected and that good. Swimming pool didn’t met our expectations and AC in our room was not working properly. Poor washroom maintenance

10

Anna

Mar 9, 2024

·

Stayed 1 night

The hotel is very convenient. Staff was very nice and welcoming. Helped with recommendations for dinner. The room is nice. The bathroom needs some repairs. Tiles peeling away from walls around the floor and sink area. Beds are hard but the pillows are magical.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with quick check-ins and useful local recommendations. Occasional drawbacks include understaffing at the front desk, poor communication about room features, and smoke near the entrance from staff breaks.

Related guest reviews

8

James

Sep 18, 2023

·

Stayed 1 night

The bed was very comfortable. However, staff smokers should not do their smoking near the front entrance which causes guests to walk through the smoke on the way in & out of the hotel.

10

Steven

Feb 17, 2025

·

Stayed 2 nights

Great staff

6

Karla

May 25, 2025

·

Stayed 1 night

They were friendly and hotel is in ok conditions. Front desk was very busy and only one person helping, maybe have backup. Breakfast was ok.

10

Barbara

Aug 14, 2025

·

Stayed 1 night

Nice desk clerk. Very helpful.

10

Diane

Oct 6, 2025

·

Stayed 1 night

Front desk super helpful. Breakfast was good lots of options but kept spotless. Room was same comfortable bed and really clean.

10

Deborah

May 1, 2023

·

Stayed 1 night

When i got to the hotel to check in, the clerk was on the phone dealing with some kind of problem. I was waiting but she asked for my ID. She checked me in and all while still on the phone. She didn't say anything except asking for ID and credit card. I asked where the room was, inside or outside, she pointed and said theres the elevated. I understand having to deal with problems but she could have handled them on the phone then handled me so i could ask my questions. Otherwise excellent place to stay.

10

Paula

May 19, 2025

·

Stayed 2 nights

Our stay was wonderful, everything was clean and everyone was very friendly and helpful. The pool was great. We didn’t have time to use work out area, but it was well equipped and looked very clean. Their breakfast was the best of any place i have stayed! The eggs were light and fluffy, biscuits tasted homemade! Their cinnamon rolls were the BEST! Special thanks to Rachel, who works the front desk, for going above and beyond to help us! Great place, highly recommend!

10

Lynn

Nov 16, 2025

·

Stayed 1 night

Courteous front desk staff. Good breakfast.

2

Cedric

Jun 21, 2024

·

Stayed 1 night

My stay was no ok. I made my reservations a few days in advance I called the hotel to make sure the room I requested was available. Rachel told me yes. I get there and asked her again is the room with the jetted tub is what I got she said yep. No it did not have it. The. She go on and said after those rooms where unavailable. She claimed that she was on the phone with her manager and she lied about that. The room was filthy the pull out bed had rat poop in it cobwebs where in the corners. So I will never deal with hotel.com you just took my money and said there's nothing you can do which is bs. And I'm never using holiday in in Malvern Arkansas again. I work to hard for my money. This was really unacceptable.

8

Lori

Jun 11, 2024

·

Stayed 2 nights

Seemed like they were understaffed. Good stay...

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AI-generated summary based on recent guest reviews

Location

Right off the interstate and close to Walmart and dining, making it convenient for travelers. The trade-off is noticeable highway noise, and one guest noted third-party listings implying Hot Springs rather than Malvern.

Related guest reviews

6

jennifer

Apr 28, 2025

·

Stayed 1 night

You could hear interstate traffic all night long as well as doors constantly opening/closing and people walking around above. The walls and windows of this place are far too thin for the area. The staff was great, though! Also, when booking I put in hot springs and Expedia said this was in hot springs. Clearly it is not. Very unfortunate misrepresentation to make a booking.

10

Paul

Feb 24, 2023

·

Stayed 1 night

Very clean, comfortable with a great breakfast. Only drawback is it’s a little noisy but I expected that since it sits beside an interstate. Overall it’s a good place to stay!

8

James

Aug 4, 2024

·

Stayed 1 night

Nice hotel in a convenient spot for travel. Recently updated and overall good condition.

8

Monica

Jul 13, 2024

·

Stayed 3 nights

Highway traffic was noisy otherwise hotel location was in a convenient spot for Hot Springs indoor and outdoor areas.

10

Jason

Apr 27, 2023

·

Stayed 1 night

I spotted this location on the way to Texas and knew it was be the perfect stopping point on the way home. It was right off the interstate with a huge open parking lot that would accommodate my truck and trailer with ease.

8

Frederick

Oct 1, 2025

·

Stayed 2 nights

I was told by family that this was the cleanest motel in Malvern, so we stayed there. Not disappointed. The Facilities were very clean, had a nice breakfast and the staff were very supportive and friendly. Room was a little noisy because of highway so close, but got used to it and had no trouble sleeping. Would definitely stay here next time we are in Malvern AR

8

William

Dec 29, 2024

·

Stayed 1 night

Convenient to several food places and the interstate. The property seemed clean and breakfast area was nice.

8

Amanda

Feb 16, 2025

·

Stayed 2 nights

Walmart is next to the hotel along with Dollar Tree, so if you need to get supplies or snacks you are all set.

10

Robbie

Mar 28, 2023

·

Stayed 1 night

Clean and quiet. Great location near shopping and restaurants. Will definitely stay here again.

8

Brenda

Aug 11, 2024

·

Stayed 1 night

They have a great luggage cart! It was easy on and off the highway…and we could walk to Walmart over a small creek which was a bit of a scenic touch! We would stay again if in the area, and appreciated that it was mostly pet-free (except for service animals).

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, though a few found it average. There was a single report of a hygiene concern at the buffet.

Related guest reviews

10

Thomas

Aug 8, 2025

·

Stayed 4 nights

Everything was comfortable and nice. I thought the breakfast might have been a little better, but was pretty typical.

10

John

Oct 21, 2025

·

Stayed 1 night

Nice stay, good breakfast. Room was great.

10

Hope

Jul 11, 2023

·

Stayed 1 night

Very nice and clean. Everyone was nice. Breakfast was really good and hot and fresh!! Definitely recommend staying here

8

Mark

Dec 16, 2025

·

Stayed 1 night

A good variety of food at breakfast and a comfortable bed and shower. Would stay again!

10

Diane

Oct 6, 2025

·

Stayed 1 night

Front desk super helpful. Breakfast was good lots of options but kept spotless. Room was same comfortable bed and really clean.

10

Paula

May 19, 2025

·

Stayed 2 nights

Our stay was wonderful, everything was clean and everyone was very friendly and helpful. The pool was great. We didn’t have time to use work out area, but it was well equipped and looked very clean. Their breakfast was the best of any place i have stayed! The eggs were light and fluffy, biscuits tasted homemade! Their cinnamon rolls were the BEST! Special thanks to Rachel, who works the front desk, for going above and beyond to help us! Great place, highly recommend!

10

ANITA

Nov 24, 2024

·

Stayed 1 night

Two-queen room was very comfortable, quiet, clean and accessible to where we needed to go. Front desk staff and breakfast chef were very friendly and helpful. Nice breakfast selection. Enjoyed our stay.

10

Lynn

Nov 16, 2025

·

Stayed 1 night

Courteous front desk staff. Good breakfast.

10

Charles

Oct 6, 2024

·

Stayed 2 nights

Clean and spacious room, excellent breakfast selection, courteous and friendly staff, close to a variety of retail stores for purchase of desired products.

4

Brenda

Jan 4, 2025

·

Stayed 1 night

This property has gone downhill since we stayed there 6 months ago, as evidenced by: a broken elevator, a sketchily attached toilet, and worst of all, a cockroach running across the breakfast countertop. Ugh! We will find another place next time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $98	4 $98	5 $91	6 $136	7 $154
8 $84	9 $91	10 $91	11 $108	12 $109	13 $162	14 $157
15 $97	16 $108	17 $108	18 $108	19 $105	20 $136	21 $133
22 $97	23 $99	24 $99	25 $105	26 $105	27 $134	28 $136
29 $97	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $93	3 $91	4 $137	5 $142
6 $97	7 $91	8 $99	9 $91	10 $87	11 $137	12 $139
13 $88	14 $101	15 $101	16 $99	17 $105	18 $131	19 $132
20 $99	21 $102	22 $98	23 $102	24 $97	25 $139	26 $137
27 $93	28 $95	29 $101	30 $102	31 $106

Holiday Inn Express & Suites Malvern by IHG

Prices for Holiday Inn Express & Suites Malvern by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Standard Room

Suite, 1 King Bed (Additional Living Area)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites Malvern by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Malvern by IHG

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