Best Western Wilsonville Inn & Suites

Very nice place had late hours on my visit didnt have any issues ..limited parking but always found a spot..

I enjoyed my stay at this location. The only issue is that the dryers won’t work. I needed to run it 3 times to get my clothes completely dry. I asked the front desk for assistance all he said to try it again if it didn’t work he would let me use the hotel dryers I wish he would offer that instead of asking me use more quarters. I went to bed very late due to this issue

Parking is difficult if you have a larger vehicle such as extended cab pickup

Clean pool

Comfortable n clean but elevators weren’t working n we were on the second floor. Hard to deal with stairs and all our stuff . Overall everything was great .

Loved the staff, friendly. Quiet rooms, couldn’t hear anything from neighbors. Clean pool and hot tub. Continental breakfast was great.

Basics hotel stay. The jetted tub was amazing. Only complaint is the elevator is freezing cold.

I recently stayed at Best Western Wilsonville inn and suites and,unfortunately,my experience was far below expectations Amenities: non functioning pool and hot tub both had a lot of chemicals you can smell it once you enter but its worse when you turn the hot tub i was literally suffocating.I told one of the staff who was working at night but he didn't add a sign to close it and i had to mention the same thing again in the morning. Cleanliness: The room wasn't clean next day although i added the sign on the door to make up the room. Location: The location is the best thing about this place it close to route 5.

Definitely not what was advertised. Not a suite. No coffee in the moring. Then awful coffee when it was brewed. Pool and hot tub were nice. Front Desk gave excellent service.

Front desk was very helpful. Parking does get tight at night, so if you go out don’t expect your parking spot you left to still be available. However all parking has ready/close doors. The congenital breakfast was wonderful!

The carpet in the room smelled terrible. The furniture was worn and even ripped in some spots. The bathroom had hair all over it, like it was never clean. The breakfast was ok but the second morning I was there, it was the same and some of it looked like leftovers from the day before. Not fresh at all.

A very comfortable hotel, spotlessly clean, quiet and safe

The carpets were dirty and the carpet between the bed and window was wet. The heater was very loud, sounded like a jet flying over us. The headboard was dirty with greasy handprints all over it. Disgusting!!

Room was clean, quiet and roomy. Just stayed one night but had a good night sleep while there.

The property was clean, the rooms were clean, no complaints there. But I noticed that the bathrooms were lacking on proper maintenance. The walls above the shower were spongy in spots and clearly painted over to hide water issues. The bathroom fan didn’t work very well in room 304, likely causing the water issues in the bathroom. Also, the pillows were really uncomfortable, as well as the mattress. I don’t like to complain about hotel stays, but that was probably one of the worst sleeps I’ve had in a while.

The shower plug was stuck so you were taking a shower in a foot of water. The drape was broken at the top so it flapped open. The refrigerator smelled so bad we couldn’t put anything in there. When we checked out and advised the front desk I felt like they didn’t care. And possibly didn’t even write it down.

We will never stay here again. The bathroom had hair all over the floor. Towel had fake lashes and the damn towels were folded!!!! Dusty ass room

This hotel has gone downhill in recent years. We have stayed here multiple times over the last 5 years and this time will likely be our last. Lots of ants, dirty floors, chipping paint. I had multiple bites in the morning - I didn’t see any bed bugs but I suspect that it was caused by them. I wish they would clean this place up because it’s convenient and priced right but not worth the hassle.

Windows were very dirty and did not have screen, preventing us from opening window to allow fresh air. Room smelled of mildew. AC unit was very finicky and would not hold temperature consistently. Had it set low at 62 degrees and woke up sweating because it would not kick on for a long period. Coffee was terrible (worst hotel coffee we have had) and breakfast overall was lacking variety and just tasted bland. Skipped second day breakfast and just took family out. We did not use the pool, gym or laundry. Best thing was the location which is right off interstate 5 and right in the middle of Wilsonville with many businesses nearby. Unfortunately will not return to this location.

Friendly, clean.

WiFi was very unreliable. Breakfast was meh - coffee and yogurt from push button machines. Shower was pretty darn good though. The furniture in the room was pretty shabby and could use an upgrade but floor, and bathroom fixtures have obviously been redone

Arrived late evening, tired. I didn't want the room right by the elevator, so the receptionist made an extra effort to switch the room for me and really appreciate her. The surprise was that I can't find a USB port to charge my phone. Room was quiet, but the fan in bathroom was too loud. If water pressure was higher, it would be perfect.

Good location, appears to be recently refreshed rooms, which were clean. Beds were good. Property is clean and well-run. Didn't like: parking is hard to come by later at night. Fridge was turned off and I didn't spot it until it was inconvenient. Room a/c never turned on from either the unit itself or the non-functioning wall thermostat. One fire sprinkler in the room appeared to still be masked off from painting..not the best.

The staff were friendly and the room was nice and large. Plenty of room for 4 people and I appreciated that there were two sinks. Unfortunately the entire hotel is in need of an upgrade. Our air conditioning unit was loud and sounded like a plane was taking off. The shower, even though it was clean, looked dirty and the water pressure was horrible. The beds were super uncomfortable. I did appreciate the hot breakfast. Bottom line, it worked fine for quick night stay due to a work commitment but I would choose another hotel if given the choice.

The room we had was clean and had everything we needed. The room we had really needs a new bed and pillows. The bed was like a sleeping on a rock. The pillows should have been changed years ago. Appreciate the room, but it needs updating.

Room was clean, quiet and roomy. Just stayed one night but had a good night sleep while there.

Great location and my room was much larger than expected.

Windows were very dirty and did not have screen, preventing us from opening window to allow fresh air. Room smelled of mildew. AC unit was very finicky and would not hold temperature consistently. Had it set low at 62 degrees and woke up sweating because it would not kick on for a long period. Coffee was terrible (worst hotel coffee we have had) and breakfast overall was lacking variety and just tasted bland. Skipped second day breakfast and just took family out. We did not use the pool, gym or laundry. Best thing was the location which is right off interstate 5 and right in the middle of Wilsonville with many businesses nearby. Unfortunately will not return to this location.

It was fine for sleeping but definitely not a new hotel. I had to go to a store to be able to charge my phone and watch, no usb ports. The furniture and such are all quite dated.

Very slow check-in due to phones. Bathroom fan noise was extreme!! TV was non-functional. Otherwise sleeping was good. Staff was friendly.

Check-in was not smooth, having problems pulling up reservations from 3rd party.

I had a wonderful experience at this hotel. The staff was incredibly friendly.The room was clean, comfortable, The location was perfect. I would definitely stay here again

Pamela checked me in and was very pleasant to talk to! Gave me all the information about Wi-Fi, where to park my motorcycle, breakfast the next morning, etc.

Room very clean, staff was friendly.

The front desk worker Angie stole from my room. I went out for a few hours and came back and recognize somebody had been in my room. When I went to the front desk, they were trying to convince me that nobody had been in my room. The next day I got a call from the manager and they reviewed footage and found out that in fact, somebody was in my room and stole for me. They were willing to replace the cash that was taken, but that was about it. I’m not even sure what happened to the employee and if she still works there. Never staying again!

Front desk employee Virginia is a wonderful representative for BW. Friendly, efficient and knowledgeable of the area.

Surprisingly pleasant stay at Best Western - Wilsonville, Oregon! As a property manager conducting inspections daily this Best Western passed the inspection with flying colors! Very clean, great breakfast, clean rooms and great customer service is what we experienced! 😃👍

I recently stayed at the Best Western in Wilsonville and had a frustrating experience. When I arrived, the front desk couldn’t find my reservation, even after checking multiple computers. After some time, they finally located it, but when I got to the room, it only had one bed—despite my Orbitz reservation clearly stating that I had booked a suite with one king and one queen bed. When I went back to the front desk, they told me I had reserved a suite, but according to them, their only suite had just one bed. However, the Orbitz listing for this hotel clearly shows multiple suite options, including the one I had booked with both a king and a queen bed. Instead of correcting the issue, they told me I had to pay a $20 cash “upgrade fee” to get a room with two queen beds—a standard room that was actually of lesser value than what I originally booked. After some back and forth, they finally placed me in a room with one king and one queen—exactly what I had reserved in the first place. Before I left the front desk, they asked me to leave them a good review because they had “upgraded” me, when in reality, they just fixed their mistake after charging me extra. While the room itself was fine, the way they handled the situation was frustrating and felt dishonest. I wouldn’t stay here again based on this experience.

Our stay was made best by Ivy at the front desk. She was running around helping multiple guests and keeping a smile on her face the whole time. She was pleasant l, knowledgeable and kind. She deserves to not be the only person working at night when there are many guests needing help. She got us towels for the pool when the last group of people used them. She got us extra blankets because I get cold when sleeping. She was fantastic!!

Front desk was very helpful. Parking does get tight at night, so if you go out don’t expect your parking spot you left to still be available. However all parking has ready/close doors. The congenital breakfast was wonderful!

Close to shopping and restaurants. Quiet and conveniently located

Conveiently located near restaurants and shopping.

Well placed next to freeway. Easy access. Good facilities. Clean. Staff knowledgeable.

Good location

Wilsonville west side, two restaurant/bars right across the street, another great restaurant two blocks away. Easy freeway access. Only downside was I couldn’t find any USB plugins…so bring an adaptor. Awesomely comfy and the breakfast was really good.

Good location

Good location, close to freeway and restaurants.

The location is great for exploring the Willamette Valley farms.

Good location near the freeway and lots of nearby dining options.

It was very quiet. You couldn’t hear the road noise.

Close to I-5 and liked eating at the nearby Ram brewpub for dinner. The staff was friendly. I didn't like walking on a sticky bathroom floor, and then with door open, after washing my hands I noticed something was sprayed... (hairspray?), on the mirror on the bathroom door . Also at breakfast the yogurt machine was nearly empty and they didn't seem to have more to refill it. It tasted great and I was disappointed not to have a full serving.

Great room, awesome breakfast with lots of choices.

Nice facility. Easy freeway access. Breakfast was the lowlight, especially the lack of fresh brewed coffee. The coffee machine brew was awful.

No big complaints. Safe and nice area for a place to sleep. Breakfast was nothing spectacular normal free hotel food 😂

Hotel was comfortable. Clean and walking distance to resturant. Not impressed with the breakfast tried biscuits and gravy but it was cold so couldn't eat it.

Beautiful renovation. Outstanding landscaping. Breakfast buffet prepared with real eggs and fresh potatoes in small batches for freshness. Very relaxing atmosphere!

This hotel was one of the quietest I’ve ever stayed in. The hotel in all areas was very clean. The bed was very comfortable. It was close to everything. Great breakfast -sausage, bacon, eggs, biscuits and gravy, cereal etc. staff were all very helpful. Lots of parking.

Front desk was very helpful. Parking does get tight at night, so if you go out don’t expect your parking spot you left to still be available. However all parking has ready/close doors. The congenital breakfast was wonderful!

Coffee was terrible. Breakfast didnt look good so we went somewhwere else.

The facility looked very used, and definitely the room required good handyman to fix some thing like switches, broken drawers, unglued vinyl on the cupboard doors, leaking water valve etc. The hotel is saving on everything even notepads and pens, not talking about limited supply of toilet paper, soap and shampoo. The reception did not have either coffee nor hot water. What I like was the very good breakfast with lots of choice like omelette, sausages, potato wedges, waffles and so on.