Ona Marinas de Nerja Spa Resort

The hotel staff were all very friendly and welcoming except for the reception staff who were very abrupt and quite rude. We had contacted the hotel twice prior to our arrival to request a quiet room with a sea view however we did not get a reply and on arrival we were allocated a side sea view room overlooking waste land used as a car park. We were informed that they give priority to guests who book directly with the hotel. Also, we had to return to reception numerous times as our key-card didn’t work despite ensuring that it was kept away from our mobile phones. Our room was quite tired and in need of an upgrade but at least it was clean and the daily housekeeping was excellent. We were AI - the food in the buffet restaurant was quite good with plenty of variety - the waiters were very friendly and attentive. The bar staff were all friendly and efficient too however the all inclusive cocktails were horrible - if you wanted a decent cocktail, they were 10€ each. Evening entertainment was a bit mixed and included singers, karaoke & bingo - so not to everyone’s taste. There are plenty of sun loungers so no need to reserve a bed with a towel (although that still happened around the pool area). The hotel is a 30 mins walk into town or a short bus ride. Would highly recommend visiting the Cueva de Nerja - these caves are absolutely breathtaking and a must see. Overall, we enjoyed our week and would recommend it to anyone looking for a reasonably priced hotel in a quiet location.

Behov av renovering. Gammal heltäckningsmatta med fläckar. Dörrar behöver slipas och målas. Hög ljudnivå i matsalen. Borde ljudisoleras. Maten utmärkt. Städarna mycket trevliga. Serveringspersonal trötta och nonchalanta.

Could be great with some policy changes. Room was totally fine (but paper thin walls), buffet totally fine (though vegetarians are basically stuck with the salad bar every meal), location was nice, pools are beautiful when actually open. The main issue with this place is that they put hideous brown fencing around the pools whenever they're not open, and they don't open until 10am even in summer (by which time kids will have been up about 3hrs), which means you're sat at breakfast looking out onto what looks like an ugly construction site. They're also a bit lazy and on cool days when they think not many people will want to swim, they only remove a couple of the fences at the pool steps, leaving an eyesore all day! We understood the safety reasons for the fences, but they need to be removed at sunrise every day without fail and left off until sunset, with the lifeguard hours matched accordingly. It really ruins the experience of the hotel and could be fixed so easily. Evening entertainment is low-budget karaoke, pub quiz, magic show etc. The one and only bar has 25 tables for about 150 rooms so get there early as most people don't fit and had to leave, either heading into Nerja or spending the evenings in the room. Overall, currently feels like a cheap and cheerful 2 or 3-star hotel, but could so easily be much better! Fix the fencing times, add hot vegetarian options at the buffet, and create an alternative evening bar / cafe area. Not sure if we'll ever go back.

Very clean, staff very friendly

Hotellet ligger godt ved strand og uden støj. Maden var god og alsidig og restaurationspersonalet var meget imødekommende. Da vi har været på hotellet adskillige gange før havde vi i god tid skrevet om et ønske, hvor vi ville bo. Dette kunne de dog ikke imødekomme, hvilket var noget skuffende.