Name: La Quinta Inn & Suites by Wyndham Pasadena
Address: 3490 E Sam Houston Parkway So, Pasadena, Texas, United States of America, Pasadena, Texas, US
Price range: $86–$138 per night
Rating: 7.55

What guests think

At La Quinta Inn & Suites by Wyndham Pasadena, reviews describe an older property amid ongoing renovations, with some amenities like the pool occasionally closed, mixed cleanliness, and uneven maintenance, balanced by pockets of friendly service and budget-friendly stays.

Multiple guests note visible construction, dated common areas, and occasional interruptions such as elevator outages. Rooms vary; several report worn furnishings, hard mattresses, weak AC or plumbing issues, while others found them spacious or comfortable for short stays. Breakfast feedback ranges from good and hot to basic or limited, and the location is convenient for Beltway access and nearby dining. Expect a budget stay with tradeoffs while work is underway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Reviews frequently mention ongoing construction and dated common areas, with interruptions like pool closures and occasional elevator outages. Some facilities were closed or in poor repair (e.g., gym, exterior doors), affecting convenience.

Related guest reviews

10

Jennifer

Jan 14, 2024

·

Stayed 2 nights

The check in clerk was amazing! Helped us in every way possible. The rooms were clean and comfortable. The elevator was out of order so thankfully we were able to get a room on the first floor.

4

Tina

Dec 23, 2024

·

Stayed 2 nights

No lights on building not even a light up sign. Torn curtains, rust on bathroom door. Trim on flooring is just laying there as a trip hazard. Bed was comfortable but this place is not kept up. Looks like outside is being remodeled but no work being done

6

Larry

Nov 5, 2023

·

Stayed 1 night

One regular coffee and one decaf coffee in room. Who made that stupid decision? Hand rail was torn off the wall in the elevator.

8

kim

Jun 26, 2025

·

Stayed 1 night

Passing through only thing was that the pool didn't work

2

Donna

Aug 4, 2025

·

Stayed 2 nights

I pulled up to what I thought was an abandoned building. There was no signage, no cars in the parking lot. I thought I got scammed, but I went in and found that they were under construction. There was no air conditioning in the hallways, elevator and dining room with temps in the 90s and feel like temps in triple digits. The pool was closed the exercise room was closed. The microwave in the room didn’t work. There was no internet. The listing said it was 30 min from Galveston it was actually 49 min away. I went on vacation with my granddaughters and was looking forward to swimming in the pool and going to the beach. Also, in your website it stated that what you see is what you pay, but I had to pay an additional $150 deposit. I was told when I checked out that it would be refunded, but I’m still waiting on that to happen. I will never use Hotels.com or stay at another LaQuinta again.

8

Joel

Jun 20, 2024

·

Stayed 1 night

The outside was being fixed up, but the construction was not complete.

4

Brett

Aug 5, 2025

·

Stayed 4 nights

It would have been fine. But they didn't tell us that the pool was closed for renovations until they already took my deposit and I checked in. And it was going to be closed the entire stay which was one of the main reasons we booked the hotel and it was too late to find something else in the area.

2

ANSELMO

Jan 1, 2024

·

Stayed 4 nights

Tile was lifting and almost fell from shower, elevator was out my room was in third floor no hot water and renovations outside

6

Tony

Sep 10, 2023

·

Stayed 2 nights

The condition of the outside area was rundown. Broken parking blocks, side door to outside didn’t lock, screws falling out of our door. Leaves & bugs in pool. Staff was courteous. Note: make sure your Expedia name matches your credit card exactly.

10

Troy

Dec 16, 2024

·

Stayed 1 night

Property is going through major renovations. The first room we were assigned was very rough. The beds were flat with rust in the bathroom. I asked the front desk clerk and she was over the top amazing. She personally took me to another room to inspect.

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Cleanliness

Housekeeping is inconsistent: recurring reports cite dirty rooms, stained linens, hair, pests, and wet or moldy carpets. Some guests, however, found their rooms very clean.

Related guest reviews

4

Juanita

Oct 23, 2024

·

Stayed 2 nights

Our room had clumps of black hair in the beds, 2 bathroom towels and on the floor. Like it had been pulled out of someones head. Not just from a brush. There were chewed up sunflower seeds by the bed and the soap bottles were nearly empty. We were in town for a funeral and mentally/physically exhausted. I tried talking with the staff and they couldn't have cared any less. It was unacceptable but I literally didnt have it in me to argue with the lady. So i cleaned the room so we could stay the night. But i will not stay again.

2

Raquel

Oct 13, 2024

·

Stayed 2 nights

The rooms smelled so bad. Smelled dirty. The sheets were stained. The placed needs major up keep

10

Carly

Apr 23, 2025

·

Stayed 1 night

Convenient and easy to find. No issues booking and room was super clean.

10

Amy

Apr 2, 2024

·

Stayed 1 night

Staff was very helpful and the room was super clean!

4

Morgan

Jul 29, 2024

·

Stayed 1 night

Carpet was used to patch missing tile pieces. Rough place. Sticky carpet in bedroom. Hair in shower. Wouldn’t recommend.

8

Shajahan

Jul 7, 2024

·

Stayed 4 nights

Hospitality is fantastic.but cockroaches are there.Please take care of it.

4

Silvia

Jul 29, 2024

·

Stayed 1 night

The carpet in room 125 is really wet by the window and bed as if water is seeping in from outside or if the water has been leaking for a while from the AC unit. The ceiling has mold the walls are scraped up and had a red blood looking stain on the wall that's next the the bed closest to the restroom. The tub drain is clogged. The front desk was unattended often.

2

Shannon

May 10, 2023

·

Stayed 5 nights

Staff were helpful and accommodating but we didn't even stay the night. We had 5 nights booked, however soon as we got checked in we went to our room, opened the door and saw roaches running a muck! We turned right around and canceled our booking. My son was flipping out. We were in houston in the middle of the night( late flight) and without a room. No room was better than that room. Nothing weong with the staff as they were very helpful.

2

Ezequiel

Aug 11, 2025

·

Stayed 3 nights

Room was tore down, dirty and terrible. Trying to get my refund back for the two nights I didn’t stay, but manager is not approving nothing

2

David

Apr 6, 2024

·

Stayed 1 night

Room was not clean Black hair in bathtub (lots of it) Overall was unkept and dirty

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Rooms

Rooms feel dated with frequent maintenance issues such as hard mattresses, weak AC, and plumbing or fixture problems. Some guests noted spacious layouts and acceptable comfort for short stays.

Related guest reviews

6

Sue

Sep 3, 2024

·

Stayed 2 nights

The rooms were clean. Beds are comfortable. Breakfast was ready @6am. It’s going through rennovations. Ice machine only on 1st floor. It was okay for a place to sleep.

6

Jackie

Jul 28, 2024

·

Stayed 3 nights

It was OK for what it was but the hotel is in some serious need of upgrades. Everything is old and it looks like it’s falling apart. Also, the room AC doesn’t cool all that much

6

John

Dec 16, 2024

·

Stayed 2 nights

My experience was only ok. The bed was hard and the mattress was all worn out. I could feel that coils through the mattress and the top blanket was worn out as well. Breakfast wasn't good. I've had better fake eggs from a gas station. The bacon, you could twirl it with a fork like you do spaghetti. My bagel was much more delicious. Breakfast on the second day wasn't any better. The omlet of course no salt and it had an awful flavor. The ham and bread again were once again the best part. Housekeeper did a half ass job in cleaning the restroom. She didn't mop the restroom. Although staff was friendly my stay overall has to be the worst of all my stays at La Quinta hotels. I have stayed at this hotel in previous years and never had an issue with it untl now. I would not recommend this hotel to anyone. The one thing I was so taken back on was what seemed to be a do it yourself project for an area by the elevator. I will send you a picture with this review. It was so ugly...

6

Michelle

May 13, 2024

·

Stayed 1 night

Our stay at this La Quinta was subpar. We have a family of 4 with 2 children. The owners should definitely invest in upgrades and maintenance issues. Lots of rotting and broken parts in the bathroom. The rubber doorway strip was half way off and my child tripped and fell over. There was a loose tile in the kitchen area that moved and shifted every time we walked over it. There were many stains on different parts of the room (obvious and disgusting stains). The refrigerator takes about 8-10 hours to cool. The bathroom sink was barely holding on to the wall. There were so many things wrong.

8

John

Dec 7, 2023

·

Stayed 1 night

Room needs updating

8

Nicholas

Jul 27, 2024

·

Stayed 1 night

The shower turned into a bath. 3rd floor, water slow to drain in shower

8

SERGIO D.

Nov 18, 2024

·

Stayed 3 nights

It was spacious and comfortable. Staff always willing to help. Would come again

6

Marushka

Dec 24, 2024

·

Stayed 10 nights

I had some trouble with the tv and some of the staff was a bit rude about it when i was just asking questions because i didn’t know how to work the tv. Upon check in the front desk agent also wasn’t to friendly had a bit of a bad attitude but due to being tired we just went on out way.

8

Teresa

Aug 20, 2024

·

Stayed 1 night

My stay was good only thing was ac worked but really did not cool like it was suppose and the water pressure in shower was not very great

10

brandon

Aug 4, 2025

·

Stayed 1 night

This hotel needs a makeover. Lots of foundation issues, bedding is hard and uncomfortable. Other than that great for a 1 to 2 day stop

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Service

Service is mixed: many praise friendly, helpful staff and smooth check-ins, while others report rude or unresponsive front-desk interactions and difficulty getting issues addressed or deposits resolved.

Related guest reviews

2

Maria

Jul 7, 2025

·

Stayed 1 night

Upon arrival no one was available to check us in. Walked around back offices calling for help. A lady came out after about 20 min from the same area we were looking in accompanied by a man. She checked us in was polite. When we got to the room the carpet near the master bed was flooded . Called for assistance. I was asked to come get towels because I was at that point not willing to move . We traveled from Alabama and it was a 12 hr day and 11pm at night . We were tired. Ice machine out of order as well. No extra bedding for the pull out bed that my daughter was going to sleep on. Not a good experience .

6

karamba

Jul 18, 2023

·

Stayed 2 nights

When i get to the hotel, the receptionist was a new staff which is understandable but the rudeness was unacceptable. I requested for the manager who came out with attitude and started yelling.

6

Marushka

Dec 24, 2024

·

Stayed 10 nights

I had some trouble with the tv and some of the staff was a bit rude about it when i was just asking questions because i didn’t know how to work the tv. Upon check in the front desk agent also wasn’t to friendly had a bit of a bad attitude but due to being tired we just went on out way.

10

Alan

Oct 28, 2024

·

Stayed 2 nights

Checkin was great and service was excellent!

10

Carla

Mar 17, 2024

·

Stayed 1 night

Always friendly service. Brittany is amazing as always. Breakfast is great! Will always stay here when in town.

10

Ashley

Nov 11, 2024

·

Stayed 1 night

Excellent customer service, from check-in & breakfast staff! I was hesitant with the property after reading reviews but my room exceeded my expectations! It was a nice, clean, suite.. a pleasant surprise for $80! Lol You can clearly see that they are remodeling but great hotel for the price!

2

JAYA KISHAN

May 30, 2025

·

Stayed 1 night

I would say it is a terrible experience as a whole. 1. Key card did not work, front office associate told she will replace it and never did it. 2. cockroaches in the room and bathroom. 3. When we requested for extra bath towels, associate handed us hand towels. 4. While breakfast time is until 9 AM, hashbrowns were finished by 8:15AM but never refilled even when asked. Yogurt finished by 8:30, no refill. Front desk associate/kitchen staff answers really rude/rash.

2

Tommy

Jun 1, 2025

·

Stayed 2 nights

The fake blonde in the front desk was rude and dismissive of me. Did not want to help me till her shift at 3 was over. Blames her manager for everything. Queen beds were small and uncomfortable, hairdryer started smoking. Pool was closed all weekend. Everything outdated.I will never go back. And i will let everyone know of my experience there

10

Mario

Dec 8, 2024

·

Stayed 1 night

Very friendly and helpful

10

Troy

Dec 16, 2024

·

Stayed 1 night

Property is going through major renovations. The first room we were assigned was very rough. The beds were flat with rust in the bathroom. I asked the front desk clerk and she was over the top amazing. She personally took me to another room to inspect.

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Location

Convenient location with easy access to Beltway 8 and nearby shops and restaurants. Some mention occasional noise or mixed impressions of the surrounding area.

Related guest reviews

10

Carly

Apr 23, 2025

·

Stayed 1 night

Convenient and easy to find. No issues booking and room was super clean.

8

David

Jul 19, 2024

·

Stayed 3 nights

I would definitely book again. Pool was closed first night but was open the other three days we stayed one we asked staff about it. Also the area seems nice

8

Gilberto

Feb 8, 2023

·

Stayed 2 nights

En muy buena ubicación cercas de muchos comercios y restaurantes

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8

Ronald

Jun 22, 2023

·

Stayed 3 nights

Everything was great with the following 3 exceptions: 1) Not La Quinta's fault but the access road leading up to Vista Rd was blocked for construction requiring me to re-enter Beltway 8 (toll road) to get to the next exit and circle around to get to the hotel; 2) Breakfast was OK but the same thing every day and somewhat limited (I've seen the hot food rotated elsewhere and not the same sausage and scrambled eggs every day); and 3) The room overall was great, but the pillows were extra firm so it would be nice to have a couple of each (firm and soft) for the guest to choose from. I've usually stayed at another hotel when visiting family but will make this one my "go to" hotel for future visits.

10

Dolores

Nov 22, 2024

·

Stayed 1 night

Very convenient

8

OTTO HUGO

Jan 2, 2024

·

Stayed 3 nights

I didn't like ambulance noise and I liked the proximity of the shops.

8

Deidre

Apr 21, 2024

·

Stayed 1 night

Always cozy & very convenient and lots of shopping and food in the area

6

Cassandra

Jun 19, 2024

·

Stayed 1 night

The best I can say about this property is that is conveniently located from the Sam Houston tollway. The place is old, dirty and rundown both inside and out. The front desk clerk on duty when I checked in was surly and disdainful. I was made to complete paperwork, even though the room was reserved and paid for before I arrived. When I asked for the reason for this step, I was dismissively told that "it's our policy" with no further explanation. The property interior has an unpleasant, musty odor and the carpets are filthy. I realize that as a "value priced" hotel, one can't expect luxury, but as a chain hotel, one should be able to expect courtesy and cleanliness. We will not stay here again.

10

Oscar

Mar 17, 2024

·

Stayed 5 nights

Stayed with my wife and 2 small children. Safe, easy access to local attractions. Breakfast was basic. Minor details in appearance, but looks like they are remodeling it. Staff was great. Can't complain you get what you pay for, but overall great value!

2

Elizabeth

Jul 22, 2024

·

Stayed 4 nights

The staff was horrible! There was a blonde girl in the front with an attitude and always on the phone! Do not stay here!! The sheets are dirty and the area is sketchy. It’s not like the pictures you see online!

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Dining

Breakfast feedback is inconsistent, ranging from hot and good to basic or limited, with a repetitive selection. Several guests noted items running out or limited seating at times.

Related guest reviews

6

John

Dec 16, 2024

·

Stayed 2 nights

My experience was only ok. The bed was hard and the mattress was all worn out. I could feel that coils through the mattress and the top blanket was worn out as well. Breakfast wasn't good. I've had better fake eggs from a gas station. The bacon, you could twirl it with a fork like you do spaghetti. My bagel was much more delicious. Breakfast on the second day wasn't any better. The omlet of course no salt and it had an awful flavor. The ham and bread again were once again the best part. Housekeeper did a half ass job in cleaning the restroom. She didn't mop the restroom. Although staff was friendly my stay overall has to be the worst of all my stays at La Quinta hotels. I have stayed at this hotel in previous years and never had an issue with it untl now. I would not recommend this hotel to anyone. The one thing I was so taken back on was what seemed to be a do it yourself project for an area by the elevator. I will send you a picture with this review. It was so ugly...

10

Joe

Oct 27, 2023

·

Stayed 2 nights

Customer service was excellent. Very comfortable beds with nice firm pillows. Slept very well and woke up to a good and hot free breakfast

10

Leticia

Aug 19, 2024

·

Stayed 2 nights

Our stay was quiet and there was plenty of parking. Breakfast was good but it was better on Sunday.

8

Ronald

Jun 22, 2023

·

Stayed 3 nights

Everything was great with the following 3 exceptions: 1) Not La Quinta's fault but the access road leading up to Vista Rd was blocked for construction requiring me to re-enter Beltway 8 (toll road) to get to the next exit and circle around to get to the hotel; 2) Breakfast was OK but the same thing every day and somewhat limited (I've seen the hot food rotated elsewhere and not the same sausage and scrambled eggs every day); and 3) The room overall was great, but the pillows were extra firm so it would be nice to have a couple of each (firm and soft) for the guest to choose from. I've usually stayed at another hotel when visiting family but will make this one my "go to" hotel for future visits.

10

Carla

Mar 17, 2024

·

Stayed 1 night

Always friendly service. Brittany is amazing as always. Breakfast is great! Will always stay here when in town.

4

Karina

Aug 10, 2025

·

Stayed 1 night

Food was very simple not to many choices, there was not enough chairs to sit

2

JAYA KISHAN

May 30, 2025

·

Stayed 1 night

I would say it is a terrible experience as a whole. 1. Key card did not work, front office associate told she will replace it and never did it. 2. cockroaches in the room and bathroom. 3. When we requested for extra bath towels, associate handed us hand towels. 4. While breakfast time is until 9 AM, hashbrowns were finished by 8:15AM but never refilled even when asked. Yogurt finished by 8:30, no refill. Front desk associate/kitchen staff answers really rude/rash.

10

Sergio

Dec 14, 2023

·

Stayed 3 nights

Nice and clean hotel… it is old but well maintained. Breakfast included

8

Ekure

Mar 4, 2024

·

Stayed 4 nights

The breakfast was very good! The cleaning staff were very helpful and kind.

8

Larry

Jun 30, 2025

·

Stayed 1 night

Good for the price. Need to upgrade the chairs quickly, not comfortable. Breakfast was decent. Pool area was clean.

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Month	Average price
June	$91
July	$105
August	$95
September	$89
October	$91

La Quinta Inn & Suites by Wyndham Pasadena

Prices for La Quinta Inn & Suites by Wyndham Pasadena

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Tub with Grab Bars)

Executive Room, 1 King Bed

Executive Suite, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Tub with Grab Bars)

Executive Suite, 1 King Bed (Tub with Grab Bars)

Room, 2 Queen Beds

Guest reviews of La Quinta Inn & Suites by Wyndham Pasadena

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about La Quinta Inn & Suites by Wyndham Pasadena

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $86	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $138
25	26	27	28	29	30	31