Garner Hotel Auburn - Seattle by IHG

The front desk staff were all amazing! I also loved the hot tub. Parking was easy and the front desk staff recommended a great local Mexican restaurant for me. The beds and pillows were super comfortable and the shower pressure was amazing!

Room was clean and bed was comfortable. Breakfast was yummy. Decent selection of breads and cereals, eggs, bacon, sausage etc. Lots of free parking and many food options nearby.

Great property. Nice rooms. Great staff and they allow dogs.

Hotel is quiet, clean, and have friendly staff. This is also pet friendly hotel. Safe place. Bed is comfortable.

The hotel was very clean. The staff was extremely nice, even the cleaning staff were warm and greeted you. They didnt act disgruntled like you see at other hotels. Breakfast was a decent spread and the hot tub was clean and kept up. Mrs T went above and beyond. We will definitely be staying there again

Our stay was great! The hotel is extremely nice, clean and upgraded. Parking is right outside the main doors and there is also a side entrance to the rooms. Free breakfast and 24 hour coffee in the lobby. Fully stocked vending machines on both floors. We will absolutely be returning!

The staff when we checked in were not very friendly or welcoming, more like we were a bother. The room was very clean, beds are comfortable. A bit disappointed in the hot tub— the jets were definitely lacking power. The room next to us had their music up WAY too loud. I finally called the front desk at 1 am and they did follow through and call to ask them to turn it down. Really did appreciate that.

Be advised that this hotel does not have a pool and only a small hot tub. Hot tub does not open until 9 am and check out is 11. This hotels breakfast was great. Several options although not much seating during the high times.

This is my second stay and will certainly not be my last. First off, the housekeeping staff is phenomenal. We came back to a clean room with fresh towels each day of our stay. The coffee machine in the lobby is so wonderful. You get coffee house quality for free 24/7. The breakfast was filling and tasty with plenty of options. One day of our stay they had to open breakfast late because a staff member was ill or had an emergency, so another staff member came in on her day off to quickly get breakfast going. She did it with a smile and they kept breakfast open several hours later to make up for the time that it was closed. The front desk staff always smiles and greets guests as they enter. This is a top quality hotel for a reasonable price. Someone was constantly cleaning the grounds outside as well as inside. They go above and beyond to give guests a quality experience. The only suggestion I have for light sleepers is to bring a white noise machine. I don’t travel without mine, so if there was noise, I didn’t hear it. When not running the machine I could hear neighbors talking, and I played our tv very low for fear we would disturb someone. The beds were comfortable and each had four fluffy pillows. There are also phone charging jacks next to beds. I hope this helps anyone trying to decide if this is the hotel for you.

Clean, free parking, pet friendly, descent breakfast options. No ev charging. Nearby area is ok.

The rooms are super clean

This was our second time at this hotel. Consistently clean, comfortable and quiet. Staff were friendly and professional. Great value. Feels like a much more expensive place.

Very clean and quiet.

Terrible smell in the room and when we asked for another room they said that they were told not to rent the one they gave us but there weren’t any other 2-queen rooms available. They called after we had gone to bed and said there was one available after all due to a cancellation but since our daughter was asleep already, we didn’t move. We had had a reservation so I’m not sure why to “unrentable” room was given to us and a better one saved for people who hadn’t arrived yet.

While staff seemed friendly and nice, the hotel is not as nice as it appeared to be online. The hallway smelled of damp dog, our 1st night we had no hot water, woke up to ants in our bathroom and around the floor area of the bed. Maintenence wanted to come in and spray for bugs while we were still in the room. Later we were thankfully moved to a new room. Breakfast was as expected. Not quite worth $225 a night.

This is my second stay and will certainly not be my last. First off, the housekeeping staff is phenomenal. We came back to a clean room with fresh towels each day of our stay. The coffee machine in the lobby is so wonderful. You get coffee house quality for free 24/7. The breakfast was filling and tasty with plenty of options. One day of our stay they had to open breakfast late because a staff member was ill or had an emergency, so another staff member came in on her day off to quickly get breakfast going. She did it with a smile and they kept breakfast open several hours later to make up for the time that it was closed. The front desk staff always smiles and greets guests as they enter. This is a top quality hotel for a reasonable price. Someone was constantly cleaning the grounds outside as well as inside. They go above and beyond to give guests a quality experience. The only suggestion I have for light sleepers is to bring a white noise machine. I don’t travel without mine, so if there was noise, I didn’t hear it. When not running the machine I could hear neighbors talking, and I played our tv very low for fear we would disturb someone. The beds were comfortable and each had four fluffy pillows. There are also phone charging jacks next to beds. I hope this helps anyone trying to decide if this is the hotel for you.

It was very clean, the property was nicely maintained, and the staff was really friendly and pleasant.

Close to everything but out of the way enough that you're not in the hustle and bustle of the downtown area, but it's a 10-15 minute walk maybe, 20 if you're leisurely. Quiet despite the proximity to a highway, comfortable. The room could have been cleaner. When I see obvious things it makes me question the things I can't see. There were hairs in a few very obvious spots, one stuck to the sheer window curtain, one in the shower stuck to that curtain. Was the curtain cleaned? Couldn't tell you. Which makes me wonder if the carpet was vacuumed, or the remote wiped off.

Needs to be Cleaned

Everything super clean 👌

The AC stopped working half way through the night, it got pretty cold.

The stay was very good but the hallway noise was obvious.

Overlooked the freeway. Right near the train tracks. No USB outlets. Blackout drapes allow light in at the bottom. Mattresses weren't comfortable.

Everything was great, except for the fact that you can’t get local channels on the TVs

The staff was great. Very clean and new rooms are pretty nice. Desk chair was broke. The Smart TV did not work. Staff tried to help to no avail. We requested a different room but they would not move us. All in all great property great staff.

Rooms were small but clean. Was good for the one night we stayed a I'm very picky about the hotels I stay and this was a good one.

Front desk and breakfast area staff very friendly and helpful. There's a nice vibe here. Room is clean and doesn't smell strongly of cleaning product, which is getting harder to find. Unfortunately, I just wanted to kick back and watch some TV but the digital TV service was very hitchy, with pixilation and freezing. And I needed the room to be cooler than 72 degrees (thanks, perimenopause) but though I could set it to cooler the unit didn't actually kick on unless the temp went above 72. Maybe that's an eco-friendly thing? But regardless, it meant I didn't sleep well. I wish there was a fan at least, if it really won't go cooler than that. The thermostatically-controlled wall unit didn't have a setting for having the fan run constantly, which means that when it does kick on it's kinda noisy if you're sensitive to that sort of thing.

Lovely property, friendly and helpful staff, great beds!

It was not a good choice for us. It was very close to a noisy road. Usually the AC has a fan only setting we can use for white noise. This place did not so I had trouble sleeping. We left early and canceled our second night there.

Great hotel, spacious rooms. Very convienent.

1. no hot breakfast on departure day. 2. could not email receipt. 3. hallway noisy 4. I was assaulted outside parking lot and staff reluctant to call police (they eventually did and police arrived). This is not up to IHG or Expedia standards.

Booked Suite for business well in advance. When arrived NO ROOMS available! Put the President of our company in a room that seemed to be an old office converted into maybe a room for employees? Felt more like staying in a bed on a dance floor! Basic, not cozy or welcoming at all. Bed was comfortable, but that was the only positive comment she could muster. We will no longer have our clients use the location.

Check in process was a breeze. All of the staff we encountered were friendly and kind. Our room was clean, we were provided everything we needed, and breakfast was great. No complaints on our end. We would definitely stay here again if ever in the area.

The hotel was clean, quiet and close to the event we were attending. My ONLY slight criticism is that they add a $100 deposit fee at the time of check in that I wasn’t aware of (it was credited back the same day we checked out but still due to my budgeting it did limit us on what we could do that night).

Terrible smell in the room and when we asked for another room they said that they were told not to rent the one they gave us but there weren’t any other 2-queen rooms available. They called after we had gone to bed and said there was one available after all due to a cancellation but since our daughter was asleep already, we didn’t move. We had had a reservation so I’m not sure why to “unrentable” room was given to us and a better one saved for people who hadn’t arrived yet.

Decent location. Nice rooms. We had an emergency and were left for almost 45 minutes trying to check out. There was a rush but still didnt seem right.

The desk clerk only programmed our room keys for one night when we had a two nigh5 stay. We were locked out of our hotel and rooms returning late at night

Recently stayed at this hotel and had a wonderful experience. Rooms were clean. Felt safe at all times. Staff was friendly and attentive

Upon check in, Front Desk Agent Kevin was super kind, professional, and made sure my room type requests were honored. Kevin is an outstanding example of an employee dedicated to great customer service and deserves to be recognized by property management.

Staff was amazing! Great breakfast and clean and comfortable room. Loved our stay!

Though this was my first time at this property, I assume that it has had a re-fresh since it was previously a Red Lion. My room was clean and seemed nearly new in many ways. The bed was comfortable. The lobby is large and inviting with modern furniture. Check-in was smooth, and the front desk receptionist was welcoming and professional. The rate was great for my one-night stay. Note that the freeway is nearby, and you'll hear road noise.

Good location with restaurants within walking distance. Room was much cleaner than some of the other places we have stayed in. Only request is to extend the breakfast hours to at least 10 AM on weekends.

This property was newly renovated. The rooms were very nice and comfortable. In fact I slept better at the hotel than I do at home. The highway was close by however we did not hear any highway traffic. Although the neighborhood is a bit sketchy.

Nice place. First time staying there. We visited from Juneau AK. I read the reviews before booking. If you come from a fairly quiet city, beware of the trains that come rumbling through. Didn’t really bother me, bothered my other half though.

Hotel was newer. Quiet. Close to many things.

The hotel is in a great location. It's close to multiple restaurants and the outlet mall. It's also very easy to get to and from the airport. The rooms were clean and spacious. The staff was friendly. Parking was free and there were plenty of spots. Would definitely stay here again.

This was a short trip and our first time in Washington. The location of the hotel is conveniently located near the highway and places to eat.

Went to a 3 day special event at Emerald Downs, this hotel is nearby. Lots of shopping and restaurants to drive to, a few within walking distance. Will stay here again if we go back to Auburn.

The property itself is clean and the staff are very nice and accommodating. Breakfast was enjoyable. Unfortunately our car was broken into with the window smashed out. The hotel had it on camera and filed a police report for us prior to our awakening. It was clear this is a regular occurrence in the area and nothing would be done to try to find the criminals. Unfortunately the area surrounding the hotel is pretty rough. The adjacent property is some run down “quality inn” or something that looks like a drug den with addicts all around and using drugs out in the parking lot. It is necessary to walk by in order to access the few fast food joints nearby. Can’t say I was real surprised to find we’d been smashed and grabbed. The local law enforcement or DA in charge of prosecution of these crimes needs to step up. I will not be returning to the area. The hotel is basically fully fenced, maybe an electronic gate could help keep the guests belongings/cars safe in the parking lot overnight.

It was not a good choice for us. It was very close to a noisy road. Usually the AC has a fan only setting we can use for white noise. This place did not so I had trouble sleeping. We left early and canceled our second night there.

Room was clean and bed was comfortable. Breakfast was yummy. Decent selection of breads and cereals, eggs, bacon, sausage etc. Lots of free parking and many food options nearby.

Very friendly staff. Easy access from major roads. Biggest plus is the breakfast. Very fresh and plenty of options for someone who can’t have dairy - fresh scrambled eggs, two meat choices, salsa, various bread choices, hot and cold cereal….

Nothing very unique, a functional hotel. Very small breakfast space and minimal breakfast. Expensive hotel for what we got. My IHG points were not added.

Convenient location near The Collection Mall where my grandson was playing in a basketball tournament in the Fieldhouse. 5 min away. Also close to the Mukleshoot casino where we killed some time. Room was clean and beds were comfortable. The vanity for the vanity for the sink was very small so we weren't able to put out our "bathroom stuff" like we like to. The shower was great. The breakfast was so-so. No waffles. I appreciated they had a pot of rice, as most hotels I have found don't. The rest of the selection of breakfast was standard hotel stuff. The coffee was excellent, but the machine makes one cup at a time, so there was no way to "top off your cup" without brewing an entire cup. Also, no hot chocolate was offered, on a rainy cold morning and there were quite a few kids around. My son was disappointed about that. But all in all, it was a nice stay.

Check in process was a breeze. All of the staff we encountered were friendly and kind. Our room was clean, we were provided everything we needed, and breakfast was great. No complaints on our end. We would definitely stay here again if ever in the area.

Very Friendly staff, but the breakfast room is way too small and they need another toaster

Overall very nice hotel. Clean rooms and public areas, friendly staff. Breakfast pretty good and the coffee 24/7 is a nice touch. The cookies were yummy! The area is decent and convenient to freeways. The towels are so so, thickness was ok but they were on the smaller side. Dove products in the shower and by the sink were a high end touch. Pillows are squishy, which is my preference but if you like firm they were not. The room was small but amenities were good. The tub is low to the ground and there isn't much room for a parent if you were trying to give a child a bath. The toilet is extremely low to the ground- I'm only 5'3" and it was weird, so for a tall person it would be like squatting. I definitely recommend it though and would stay there again. Convenient halfway point between Seattle and Tacoma

Great staff, clean spacious room, fantastic breakfast!

Be advised that this hotel does not have a pool and only a small hot tub. Hot tub does not open until 9 am and check out is 11. This hotels breakfast was great. Several options although not much seating during the high times.

This isnthe first hotel ive stayed in that didnt smell like a hotel. It was CLEAN. Even the sheets and cover smelled like it was right out of the dryer. And the blanket on the bed was an actual thick comforter..not a flimsy coverlet like most hotels. I actually slept really well because of it. And i never get good hotel sleep. The breakfast had a good variety and i noticed that the staff was constantly attending it and checking on things. Every interaction with the staff was a very lovely conversation. The price was fantastic for what it offered. 10/10 would stay here again and recommend.