Résidence Hôtelière Natureva & Spa

Spacious, lovely balcony

Very well run property in a wonderful village.

Nice spa hotel

Do not stay here. We came home late one evening and our key was not working to enter the lobby. There was no concierge or security guard there at the time. They directed us to a neighbouring hotel to get a new key. We went back and tried the new key did not work. We were stuck outside the hotel in the middle of the night waiting for someone to exit so they could let us in. Finally after waiting for some time someone came out we complained at the concierge and all they told us was that they were aware of the problem. Also, at this hotel, there isn’t a cleaning service. You have to be your own cleaner and clean up after yourself when you leave even throwing out the garbage. This is not worth the cost. We only booked this because it was the very last option for us and we would never rebook this place again.

We’ve stayed at Natureva Spa before and asked for the same room again (initially when we booked a room, and again a couple of weeks before check-in), so we were very happy to find that the hotel had arranged this for us. We didn’t utilise the spa on 2/F, but we did use the indoor pool, sauna and steam room on 1/F - they were never crowded; the sauna and steam room are open 3pm-8pm, and the pool 9am-9pm. Breakfast is available for a fee, but we tend to self-cater; the room contains plenty of pots, pans, crockery and utensils, plus dish cloth and tea towel. The beach is 10 minutes walk from the hotel, and there are 3 small supermarkets in the resort (one each in Heliopolis, Port Nature and Port Arbonne). Various nightlife options, depending on your tastes!