Is parking available at the property?

Parking is available at the property. It is public and on-site, but specific details about whether it is covered or uncovered are not provided. Reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. The approximate cost is EUR 17 for adults and EUR 8.50 for children.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Palma de Mallorca's Old Town, within a 15-minute drive of the Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial. It is approximately 2.9 km from the Port of Palma de Mallorca and 4.6 km from Cala Mayor Beach. Nearby attractions include the Convent of Santa Clara (0.1 km), Basilica of St. Francis (0.3 km), and the Cathedral of Santa Maria of Palma (0.4 km).

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room using existing bedding. Specific age limits for free stays are not provided.

Santa Clara Urban Hotel & Spa in Palma de Mallorca

Average nightly price at Santa Clara Urban Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$330
March	US$197
April	US$884
May	US$757
June	US$762
July	US$436
August	US$1,177
September	US$817
October	US$599
November	US$170
December	US$191

What guests think

At Santa Clara Urban Hotel & Spa, travellers highlight a central, walkable Old Town location near the cathedral and sea, attractive boutique design, and generally clean, comfortable rooms, with a good breakfast to start the day.

Service is widely described as friendly and helpful, though a few guests experienced inconsistent housekeeping or unhelpful responses. Facilities like the rooftop terrace earn praise, while the spa is noted by several guests but disputed by one. Overall, a convenient base with mostly positive experiences and a few caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace is a highlight with lovely views and bar service. A basement spa is mentioned positively by some, though one guest questioned the 'spa' offering.

Related guest reviews

10

roger

12 Jun 2023

·

Stayed 6 nights

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.

10

Michael

25 Jun 2024

·

Stayed 1 night

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families

8

DAVID CHARLES

2 Dec 2023

·

Stayed 7 nights

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.

10

Susan

29 Oct 2025

·

Stayed 3 nights

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement

10

Joakim

13 Jun 2025

·

Stayed 3 nights

Fantastiskt litet hotel med underbara rum. Takterrassen och spa avdelningen är guldkant som vi använde väldigt lite men högsta klass på allt Service, frukost, mat - allt av högsta klass även här. Hyrde cyklar, supersmidigt. Fick restaurang tips, fantastiskt! Gångavstånd till allt. Vi återvände för vår tionde bröllopsdag till Palma och bokade omedvetet samma hotell som när vi gifte oss. Trevlig överraskning och om möjligt ännu bättre denna gången Rekommenderas verkligen!

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4

Henrik

26 Jul 2023

·

Stayed 1 night

Trevligt läge men tyvärr drygt mottagning i receptionen, rummet var i närheten av receptionen och väldigt lyhört. AC pårimmet lät illa och blåste rakt mot sängen vilket gjorde att den inte var användbar. Trevlig terrass på taket som rekommenderas. Vid utcheckning påtalade vi hur rummet var men dom ryckte bara på axlarna så hit kommer vi ej igen!

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8

Michael Erwin Maria

26 May 2025

·

Stayed 6 nights

Sehr zentral in der Altstadt. Mietauto kann 10 Min. Zu Fuß geparkt werden. Mallorca Style.

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4

Diana

2 Aug 2024

·

Stayed 1 night

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as very clean. A few guests reported inconsistent housekeeping or unpleasant odours.

Related guest reviews

10

Marie-Luise Helene

25 Mar 2023

·

Stayed 4 nights

Die zentrale Lage, ein sehr umfangreiches Frühstück! Alles super lecker. Sehr freundliches und hilfsbereites Personal. Tolle, große und saubere Zimmer sowie Bad. Wir kommen wieder! 👍

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10

Lilit

18 Aug 2025

·

Stayed 2 nights

Very clean and uniq hotel.

8

Jan

15 Aug 2023

·

Stayed 1 night

Zimmer waren sauber und geräumig. Hotel hat eine super Lage. Wir konnten bereits um 9 Uhr einchecken. Perfekt

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8

DAVID CHARLES

2 Dec 2023

·

Stayed 7 nights

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.

8

Daniel

26 Aug 2023

·

Stayed 3 nights

Destacar la atención del personal, en particular el camarero que siempre fue muy amable y estuvo preocupado por que no nos faltará de nada. Por lo demás aunque el hotel era bonito es bastante mejorable la limpieza y las instalaciones para ser un 4 estrellas.

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10

Sabine

22 Sept 2022

·

Stayed 5 nights

Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.

10

JESUS FELIX

16 Jul 2022

·

Stayed 1 night

Hotel Acojedor y Limpio

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10

scott

20 Jul 2024

·

Stayed 2 nights

Loved it. Clean and quiet.

10

Antje

24 Nov 2025

·

Stayed 4 nights

Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!

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10

Christine

4 Jul 2022

·

Stayed 4 nights

Great location, helpful and friendly staff, room was clean and bed was comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, comfortable and stylish, with character features such as stone walls. Some guests mention design or maintenance quirks and occasional noise (e.g., AC noise, open shower, damp smell, or proximity to reception).

Related guest reviews

10

roger

12 Jun 2023

·

Stayed 6 nights

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.

10

Christopher

21 Sept 2023

·

Stayed 4 nights

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.

8

DAVID CHARLES

2 Dec 2023

·

Stayed 7 nights

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.

10

Juan Pedro

2 May 2023

·

Stayed 1 night

Perfecta habitación para finde romántico

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8

MISUZU

11 Jul 2025

·

Stayed 1 night

パルマ大聖堂にはちかいが人が少なめな通りで、ご飯屋さんやお店屋さんなどがある街までは少し歩く必要がある。バスローブがついてる。シャワーは扉が存在しないタイプのもので日本人には慣れない。部屋は綺麗でおしゃれ。大通りに出れば空港まで行くバスが出ているので楽。

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10

scott

20 Jul 2024

·

Stayed 2 nights

Loved it. Clean and quiet.

4

Henrik

26 Jul 2023

·

Stayed 1 night

Trevligt läge men tyvärr drygt mottagning i receptionen, rummet var i närheten av receptionen och väldigt lyhört. AC pårimmet lät illa och blåste rakt mot sängen vilket gjorde att den inte var användbar. Trevlig terrass på taket som rekommenderas. Vid utcheckning påtalade vi hur rummet var men dom ryckte bara på axlarna så hit kommer vi ej igen!

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10

Antje

24 Nov 2025

·

Stayed 4 nights

Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!

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10

David

14 Jul 2023

·

Stayed 2 nights

Mycket fint och trevligt hotell i gamla stan! Fint rum, bra frukost. Trevlig personal! Rekommenderas varmt!

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10

Terrence

20 May 2024

·

Stayed 1 night

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and proactive with local tips, and early check-in was accommodated for some. A minority felt unwelcome or noted inconsistent responses from reception or housekeeping.

Related guest reviews

8

DAVID CHARLES

2 Dec 2023

·

Stayed 7 nights

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.

10

GRACE

17 Sept 2025

·

Stayed 3 nights

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma

10

James

17 Jul 2023

·

Stayed 4 nights

Great location. Excellent staff. Interesting decor.

10

Susan

29 Oct 2025

·

Stayed 3 nights

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement

10

Joni

18 Jul 2023

·

Stayed 5 nights

Staff was 💯 great location in old town.

4

Henrik

26 Jul 2023

·

Stayed 1 night

Trevligt läge men tyvärr drygt mottagning i receptionen, rummet var i närheten av receptionen och väldigt lyhört. AC pårimmet lät illa och blåste rakt mot sängen vilket gjorde att den inte var användbar. Trevlig terrass på taket som rekommenderas. Vid utcheckning påtalade vi hur rummet var men dom ryckte bara på axlarna så hit kommer vi ej igen!

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6

Ingrid

16 Jun 2025

·

Stayed 3 nights

Hatten Zimmer im Erdgeschoss man merkt einfach an Kleinigkeiten, dass sie einfach zu viele Gäste haben. Fühlte mich nicht willkommen.

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10

Ingrid

9 Aug 2023

·

Stayed 4 nights

Trevligt bemötande från all personal på hotellet. De kom med tips på aktiviteter, matställen och det kändes som att de ville se till att vistelsen blev bra. Rummet städat varje dag. Plus för bra frukost!

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10

Liran

25 Jul 2025

·

Stayed 5 nights

Perfect location, good customer service

10

Terrence

20 May 2024

·

Stayed 1 night

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!

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AI-generated summary based on recent guest reviews

Location

Consistently praised central Old Town setting within easy walking distance of the cathedral, sea and main sights; generally quiet and safe. Airport access by bus from a nearby main road was noted.

Related guest reviews

10

Michael

25 Jun 2024

·

Stayed 1 night

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families

8

DAVID CHARLES

2 Dec 2023

·

Stayed 7 nights

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.

10

GRACE

17 Sept 2025

·

Stayed 3 nights

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma

10

Susan

29 Oct 2025

·

Stayed 3 nights

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement

10

Joni

18 Jul 2023

·

Stayed 5 nights

Staff was 💯 great location in old town.

10

Kieron

17 May 2023

·

Stayed 3 nights

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend

10

Antje

24 Nov 2025

·

Stayed 4 nights

Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!

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10

Lourdes

7 Jun 2024

·

Stayed 3 nights

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .

8

Michael Erwin Maria

26 May 2025

·

Stayed 6 nights

Sehr zentral in der Altstadt. Mietauto kann 10 Min. Zu Fuß geparkt werden. Mallorca Style.

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10

Terrence

20 May 2024

·

Stayed 1 night

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is regularly praised for quality and variety. Little feedback is given on other dining.

Related guest reviews

10

Marie-Luise Helene

25 Mar 2023

·

Stayed 4 nights

Die zentrale Lage, ein sehr umfangreiches Frühstück! Alles super lecker. Sehr freundliches und hilfsbereites Personal. Tolle, große und saubere Zimmer sowie Bad. Wir kommen wieder! 👍

Translate

10

roger

12 Jun 2023

·

Stayed 6 nights

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.

10

Michael

25 Jun 2024

·

Stayed 1 night

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families

10

Susan

29 Oct 2025

·

Stayed 3 nights

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement

10

Joakim

13 Jun 2025

·

Stayed 3 nights

Fantastiskt litet hotel med underbara rum. Takterrassen och spa avdelningen är guldkant som vi använde väldigt lite men högsta klass på allt Service, frukost, mat - allt av högsta klass även här. Hyrde cyklar, supersmidigt. Fick restaurang tips, fantastiskt! Gångavstånd till allt. Vi återvände för vår tionde bröllopsdag till Palma och bokade omedvetet samma hotell som när vi gifte oss. Trevlig överraskning och om möjligt ännu bättre denna gången Rekommenderas verkligen!

Translate

10

Ingrid

9 Aug 2023

·

Stayed 4 nights

Trevligt bemötande från all personal på hotellet. De kom med tips på aktiviteter, matställen och det kändes som att de ville se till att vistelsen blev bra. Rummet städat varje dag. Plus för bra frukost!

Translate

10

Antje

24 Nov 2025

·

Stayed 4 nights

Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!

Translate

10

David

14 Jul 2023

·

Stayed 2 nights

Mycket fint och trevligt hotell i gamla stan! Fint rum, bra frukost. Trevlig personal! Rekommenderas varmt!

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $370	7 $318	8 $335	9 $398	10
11 $298	12 $309	13 $281	14 $272	15 $276	16 $427	17
18 $291	19 $276	20 $276	21 $328	22 $336	23 $407	24 $272
25 $217	26 $217	27 $265	28 $217	29 $217	30 $272	31 $272

Su	Mo	Tu	We	Th	Fr	Sa
1 $194	2 $194	3 $197	4 $203	5 $194	6 $233	7 $254
8 $204	9 $199	10 $198	11 $210	12 $199	13 $241	14 $233
15 $193	16 $199	17 $199	18 $195	19 $199	20 $235	21 $234
22 $199	23 $195	24 $195	25 $198	26 $196	27 $233	28 $261
29 $195	30 $195

Santa Clara Urban Hotel & Spa

Prices for Santa Clara Urban Hotel & Spa

Monthly average prices

About this property

Location

Room options

Junior Suite

Double Room

Double Room Single Use

Superior Double Room

Suite, Garden View

Guest reviews of Santa Clara Urban Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Santa Clara Urban Hotel & Spa

Prices for upcoming dates