Name: The Talbott, Autograph Collection
Address: 20 E Delaware Place, Rush and Division, Chicago, Illinois, United States of America, Chicago, Cook County, US
Price range: $231–$1,755 per night
Rating: 8.73

What guests think

Across reviews of The Talbott, Autograph Collection, travelers highlight the highly walkable Gold Coast location and generally friendly staff, while also noting boutique charm alongside repeated drawbacks like slow or limited elevators, sporadic construction, and uneven room and restaurant experiences.

Rooms are typically clean and comfortable, though some guests reported odors, maintenance quirks, dated decor, poor views, or issues with air conditioning and lighting. Service is often warm—from doormen to housekeeping—but recurring complaints mention long check-in lines, rooms not ready, understaffing, and occasional billing or communication problems. On-site bar and restaurant earn frequent praise, yet restaurant service can be inconsistent; elevators are slow, the gym is average, parking is pricey, and amenities like water or ice access feel limited. Expect a well-situated boutique stay with occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are appreciated, but facilities draw mixed feedback: elevators are often slow or partially out of service, the gym is average, parking is expensive, and water/ice or microwave access can be limited. Occasional construction and strong pet-friendliness were noted.

Related guest reviews

8

Aileen

Mar 6, 2024

·

Stayed 1 night

Expensive parking valet

8

Alma

Sep 28, 2024

·

Stayed 3 nights

The elevator takes forever.

10

Ashleigh

Jun 1, 2023

·

Stayed 2 nights

The BEST hotel we could have asked for travelling with our two dogs. We are currently on a road trip though the US with our dogs and for a large city it was better accomodation than anywhere else we have found along the way. Cannot recommend it enough. Great location, no pet fee, and clean rooms!

10

Pamela

Aug 29, 2025

·

Stayed 3 nights

Nice smallish, comfortable, downtown hotel. Well placed for access to Chicago assets. (Only 2 elevators, one didn't work).

2

Patrick

Mar 26, 2024

·

Stayed 4 nights

Booked the property because my fiancé was flying in and my condo building was undergoing construction. Only to find massive construction and renovations at the hotel, a conference room restaurant, and charged for parking multiple times despite not having the option to opt out originally.

6

Khiya

Aug 30, 2025

·

Stayed 1 night

Everything was great except only one elevator was working and my room was poorly lite even with all of the lights on.

10

Thomas Marcus

Sep 17, 2025

·

Stayed 2 nights

GREAT HOTEL. THEY LET US CHECK IN EARLY,WHICH WAS NICE. THEY ALSO HAVA A GREAT BAR.

6

Richard

Aug 19, 2024

·

Stayed 2 nights

Resort fees … just charge what you need to charge and don’t hoodwink people with hidden fees. It’s dishonest.

10

Helen

Oct 21, 2024

·

Stayed 1 night

outdoor heater when you walk up, bellman to help with bags, pretty hotel with the outdoor string lights. So very close to shopping and Michigan Ave.

8

Tiffany

Aug 8, 2024

·

Stayed 2 nights

Room was well air conditioned. The restaurant and bar on the first floor were great! The gym was very average. Bummed there wasn’t a convenient microwave or water/ice machine for guests to use. Other than that, service was quick and helpful!

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Cleanliness

Most reviews describe the hotel and rooms as very clean and well kept. A few mention odors, smoke from nearby rooms, minor stains, or worn items like bedding.

Related guest reviews

10

joe

Apr 28, 2024

·

Stayed 1 night

Clean and safe

10

Elizabeth

Mar 2, 2023

·

Stayed 1 night

This is pleasant, clean and friendly place. I would recommend to anyone who wants good value in the Gold Coast/Michigan Avenue area. Nice common areas.

4

Sheila

Jul 29, 2024

·

Stayed 2 nights

The rooms were supposed to be non-smoking, however, in the room next to mine guests were smoking marijuana the entire weekend - so my room and the hallways nearby smelled like skunk. I requested shampoo and conditioner - I was told by the front desk clerk that someone would bring it to my room - never arrived. The morning after my arrival I was seated on the patio for breakfast. It took the waitress 15-20 minutes to acknowledge me, once she does, I order a coffee and did not see her for almost another 30 minutes. Then waited another 30 minutes for her to take my breakfast order - the manager had to remind her that I had been there for a while as she must have forgot - the waitress thought this was funny, me not so much.

10

Jeffery

May 24, 2024

·

Stayed 1 night

Loved staying at the Talbot with one exception. Room was nice but the view, not so much. Literally looked out on the roof of the first floor and air conditioning units from room 206. Would’ve been nice to get some sort of a view rather than tar, rocks, and a/c units. In the end though I just needed a good night’s sleep in a nice room and that’s what I got! On the high end though, the staff was amazing from the valet, to the desk clerks, to the wait staff and chef. All great in an excellent neighborhood full of great options. Lots of local flavor around and within walking distance, for those who are up for a little walking, of many things Chicago…Navy Pier, Michigan shopping, etc… Overall worth it and I will be coming back. I’ll pay for a better view next time:-).

10

Christopher

Aug 12, 2024

·

Stayed 1 night

It was fantastic! So clean, friendly staff, beautiful views.

10

William

Oct 28, 2023

·

Stayed 9 nights

The bed was super comfortable and room was clean. People were very friendly and helpful. Would stay there again.

8

Heather

Dec 18, 2024

·

Stayed 1 night

The property was in the perfect location and was very clean. My only complaints was the bed was very stiff and the room was very hot and we could not get it to cool down at all, even with the thermostat to off it was 77 degrees in the room.

8

Eric

Nov 5, 2024

·

Stayed 3 nights

Great staff, large room, and very comfortable bed. Room even included a small walk-in closet. Nice location -- very close to Bloomingdales, Oak Street, Hancock Building, etc. Only negatives were some small stains on the wall and a low shower head (I am over six feet tall).

10

Angela

Dec 7, 2025

·

Stayed 2 nights

We enjoyed our stay at the Talbott. From check-in to check-out, the staff was pleasant and welcoming. We were upgraded to a king suite with a city view and appreciated the spaciousness and quality of our room. The only small things that could use improvement were that the heater in our bathroom did not blow heated air, only a fan that blew cool air, and our bathroom door was warped so it didn’t close easily. Otherwise, the room was spotless and comfortable. The location of the hotel was convenient as well, within walking distance of many shops and restaurants.

10

Sarah

Oct 22, 2024

·

Stayed 3 nights

Hotel was very clean with a great restaurant. The staff was lovely!

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable, with some upgrades and good showers, but several guests found them basic or dated, with poor views and limited lighting. Reports of hot rooms, weak A/C, noise, or uncomfortable mattresses appear occasionally.

Related guest reviews

6

Dominic

Mar 14, 2023

·

Stayed 2 nights

It was located closed to all shopping areas. Only issue was that the view from our room was horrible. We asked for a view of the city but was given a view of a brick wall 10 ft away. But I wasn’t there to sit in room all day but a better view to wake up to would have been nice. Overall I’d recommend it and staff was wonderful and place was clean.

8

Randy

Feb 4, 2024

·

Stayed 3 nights

Great location within steps of shopping and amazing restaurants! Everyone working here was wonderful and very kind. Our room was a double queen - very large with three people we didn’t feel like we were stepping on each other. The room is a bit dated…comfortable but falls short of the neighborhood and lobby feel. Room was more courtyard feel than a boutique brand from Marriott. Bar had some great drinks and we met some great people over the weekend.

10

Darnell

Jun 25, 2023

·

Stayed 1 night

Room was great size Bed was amazing Great location

6

Katherine

Mar 31, 2025

·

Stayed 2 nights

Room couldn’t get cool enough. The conditioning didn’t function well. The technician brought us up a fan and that helped a bit. Also, the mattress was uncomfortable.

6

Lori

Nov 20, 2023

·

Stayed 1 night

Everyone was very friendly and helpful. However, the room smelled like cat pee and the trains or some kind of industrial noise was so loud we could not sleep.

8

Heather

Dec 18, 2024

·

Stayed 1 night

The property was in the perfect location and was very clean. My only complaints was the bed was very stiff and the room was very hot and we could not get it to cool down at all, even with the thermostat to off it was 77 degrees in the room.

6

Khiya

Aug 30, 2025

·

Stayed 1 night

Everything was great except only one elevator was working and my room was poorly lite even with all of the lights on.

8

Eric

Nov 5, 2024

·

Stayed 3 nights

Great staff, large room, and very comfortable bed. Room even included a small walk-in closet. Nice location -- very close to Bloomingdales, Oak Street, Hancock Building, etc. Only negatives were some small stains on the wall and a low shower head (I am over six feet tall).

10

Angela

Dec 7, 2025

·

Stayed 2 nights

We enjoyed our stay at the Talbott. From check-in to check-out, the staff was pleasant and welcoming. We were upgraded to a king suite with a city view and appreciated the spaciousness and quality of our room. The only small things that could use improvement were that the heater in our bathroom did not blow heated air, only a fan that blew cool air, and our bathroom door was warped so it didn’t close easily. Otherwise, the room was spotless and comfortable. The location of the hotel was convenient as well, within walking distance of many shops and restaurants.

8

Frank

Aug 8, 2023

·

Stayed 3 nights

The staff was very friendly and helpful. The rooms were small and had a terrible view but were comfortable and clean. We had a little noise but not bad. The phone didn't work and when we used the privacy feature, it locked us out of our room and we had to have our cards reset. The restaurant was decent and convenient but over priced. We liked them location. Would stay here again.

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Service

Staff are frequently described as friendly and accommodating, especially the doormen and valet. However, recurring complaints cite long check-in lines, rooms not ready, understaffing, voucher/billing issues, and inconsistent front-desk responsiveness.

Related guest reviews

6

Marla

Dec 30, 2024

·

Stayed 1 night

The only positive aspect of this hotel is its excellent location, which offers convenient access to nearby attractions. Unfortunately, everything else about my stay was deeply disappointing. The property is in bad condition. The elevators are covered in scratches and look like they haven’t been maintained in years. Upon arrival, the room I had booked—a two-bed room suitable for my family of four—was inexplicably unavailable. Instead, we were offered a single-bed room with a small, uncomfortable sofa, which was far from adequate. Also, two days after checkout, I noticed an unauthorized charge on my credit card. Resolving this has been a frustrating process, as the hotel has been slow to respond to my inquiries.

10

Trevor

Nov 25, 2024

·

Stayed 1 night

We love staying at the Talbott hotel when we're in Chicago ... everyone from Charles the doorman to the housekeeping staff everyone does an amazing job

10

Elizabeth

Apr 17, 2023

·

Stayed 1 night

Way understaffed. Very long check in line. The restaurant bar was very understaffed (and were the valets too it seemed). One could wait a very long time for a drink.

8

Nancy

Aug 23, 2024

·

Stayed 5 nights

Our stay at the hotel was not bad. My main issue was with the people working the front desk. I have worked in customer service and was shocked how unfriendly the staff are. Not a good morning may I help you, Welcome to the Talbott or even asked how our 5 night stay was going? Not to mention the fact that they ended up charging my credit card twice for the room when we checked in. They did resolve the issue the next day when i questioned the charge. I found it intersecting that they were unable to answer my question on the subway costs. You would think that the front desk would be able to answer questions on the city, that is why you go to the front desk to get help or information about the city you have come to visit and paid a premium to stay at their hotel!! The restaurant staff and cleaning staff were all very friendly and helpful.

10

Alyssa

Nov 27, 2023

·

Stayed 2 nights

Overall, my stay here for the weekend was great! The doormen were the sweetest humans and I appreciated being able to push back my check out time. Highly recommend and will come back!

6

Sonserese

Jun 23, 2025

·

Stayed 1 night

The room wasn't ready at the appropriate time. The check-in line was so very long and people weren't happy. Limited staff to take care of guests. Not enough cleaning staff since quite a large number of people were asked to wait for rooms to be ready and no clear answer as to when rooms would be ready. Room was basic (it had a view of the building mechanicals) and the toilet backed up (however, it was taken care of quickly). The restaurant staff and food were very good and the only bright spot at this hotel. All in all, meh. Too costly for what it is.

2

David

Apr 24, 2023

·

Stayed 1 night

From the moment we checked in I should have known better. I experienced a cold and unwelcoming check-in. The room was not the room I had reserved. I called down to the front desk and stated the error. They tell me they're sold out of the other room so this is what I get. Why was I not informed of this when I checked in 15 mins ago. This isn't what I paid for but I let it slide. The next day I receive an email and I have been double invoiced. Each invoice charged for a destination fee and valet. Total of 98.06 yet my bank statement says l02.06. not only was I double charged but I was charged more than my invoice states.

10

Angela

Dec 7, 2025

·

Stayed 2 nights

We enjoyed our stay at the Talbott. From check-in to check-out, the staff was pleasant and welcoming. We were upgraded to a king suite with a city view and appreciated the spaciousness and quality of our room. The only small things that could use improvement were that the heater in our bathroom did not blow heated air, only a fan that blew cool air, and our bathroom door was warped so it didn’t close easily. Otherwise, the room was spotless and comfortable. The location of the hotel was convenient as well, within walking distance of many shops and restaurants.

4

Eugene

Sep 1, 2024

·

Stayed 1 night

My room wasn’t ready at check in time. They took my phone number to call me when it was ready, but they never called, so I had to call them later to make sure it was ready in the evening.

10

Karen

Sep 19, 2024

·

Stayed 1 night

Location was perfect for walking around. Very safe and clean area. Room was lovely, very spacious and had nice amenities. The check in was fast. I found it odd that a 4 star hotel asked if it was ok if we only got 1 room key as they didnt have enough to give 2. Also they didnt have the vouchers for the restaurant, told us to come back later for them and they still didnt have them but just to go to the restaurant and tell them about it. The server at the restaurant was condescending and rude. She did not mention it was happy hour, when i went to the podium to ask for the menu the guy there shuffled some papers around in a drawer and said he didnt have one and had to go print more. He never came back. So i had to go on their website for the happy hour menu. Then the bill came wrong twice with the vouchers not applied correctly. It was just annoying. Little things like these are disappointing for a 4 star hotel.

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Location

Consistently praised, with easy walking access to Michigan Avenue, shopping, restaurants, and attractions.

Related guest reviews

10

Katherine

Oct 2, 2023

·

Stayed 1 night

We stayed overnight and our room was lovely, clean and quiet! The staff was great too. It’s on a beautiful street, walking distance to everything with a juice bar right next door. We would definitely stay here again!

10

Liz

Aug 7, 2025

·

Stayed 1 night

Great location. Walkable to many shops and restaurants

10

Connie

Oct 16, 2024

·

Stayed 3 nights

A great hotel perfectly located!

10

edward

Feb 19, 2023

·

Stayed 1 night

Great location

8

Robert

Feb 10, 2024

·

Stayed 1 night

At first, it seemed like the Talbott was all about its location -- which is perfect for a downtown Chicago/Gold Coast experience. The important museums and fine restaurants are all within easy access. The building itself is spectacular, but the amenities in the rooms not much more than what you'd find in a Best Western Plus. But as the experience over two days played out, it became clear that what sets the Talbott apart is its people. From the servers in the restaurant (certainly NOT a Best Western), to the front desk clerk to the doorman, the Talbott employs an attentive, professional staff that really set it apart from other hotels I've stayed at. They are what make the Talbot an exclusive hotel.

10

Lindsay

Nov 11, 2023

·

Stayed 1 night

This hotel is centrally located and in walking distance of great Chicago landmarks.

10

Olivia

Jun 9, 2024

·

Stayed 1 night

Staff are very friendly. Limited dining options in the hotel. It’s close to the Water Tower, shopping at Michigan avenue. Walking distance to area attractions.

10

Erica

Oct 19, 2025

·

Stayed 2 nights

Great location, lovely hotel

10

JULIA

Nov 10, 2025

·

Stayed 4 nights

Staff was very good ,great location, quiet room, and an enjoyable stay

10

Dan

Jul 7, 2025

·

Stayed 3 nights

Fantastic location and hotel!

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AI-generated summary based on recent guest reviews

Dining

Guests often enjoyed the bar/restaurant and breakfasts, including outdoor seating. Restaurant service and voucher handling can be slow or inconsistent, and some found pricing high or options limited.

Related guest reviews

8

Carrie

Jul 19, 2024

·

Stayed 2 nights

Service was terrible at the restaurant. Room was big and nice. Only 1 working elevator and it took a very long time each time we needed to use it.

10

Michael

Jun 10, 2024

·

Stayed 1 night

Very nice bar/restaurant with indoor/outdoor seating.

8

Kyle

Apr 25, 2024

·

Stayed 3 nights

The service at the hotel restaurant needs improvement for sure. However, the staff of the hotel was extremely helpful and nice every time that we needed something or asked for something. There was no safe in my room for whatever reason, and they immediately went and found an extra one and delivered it to the room. They gave my friends that came with me everything that they needed as well.

10

Jordan

Dec 17, 2024

·

Stayed 4 nights

Great experience! Friendly staff. Clean rooms, great bar/restaurant down stairs.

10

Thomas Marcus

Sep 17, 2025

·

Stayed 2 nights

GREAT HOTEL. THEY LET US CHECK IN EARLY,WHICH WAS NICE. THEY ALSO HAVA A GREAT BAR.

10

Marissa

Jan 21, 2023

·

Stayed 3 nights

As soon as you walk in, friendly staff members greet you and you notice the stylish decor. My room was pleasant and set up well, and I also enjoyed using the lobby lounge spaces. I was glad my reservation included breakfast because I found the meal options delicious. I stayed 3 nights and had a great breakfast/brunch each morning.

2

Janet

Jul 12, 2024

·

Stayed 3 nights

The restaurant is charming, and the bartenders are spot-on!

10

Adam

Nov 2, 2023

·

Stayed 4 nights

Lovely hotel with an excellent restaurant/bar. Great location for high-end shops and Lincoln Park.

10

Kathleen

Jun 21, 2023

·

Stayed 2 nights

Loved the Hotel location. Very clean, delicious breakfast, friendly and attentive wait staff Thank you

10

Karen

Sep 19, 2024

·

Stayed 1 night

Location was perfect for walking around. Very safe and clean area. Room was lovely, very spacious and had nice amenities. The check in was fast. I found it odd that a 4 star hotel asked if it was ok if we only got 1 room key as they didnt have enough to give 2. Also they didnt have the vouchers for the restaurant, told us to come back later for them and they still didnt have them but just to go to the restaurant and tell them about it. The server at the restaurant was condescending and rude. She did not mention it was happy hour, when i went to the podium to ask for the menu the guy there shuffled some papers around in a drawer and said he didnt have one and had to go print more. He never came back. So i had to go on their website for the happy hour menu. Then the bill came wrong twice with the vouchers not applied correctly. It was just annoying. Little things like these are disappointing for a 4 star hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$143
February	$144
March	$171
April	$228
May	$402
June	$475
July	$410
August	$416
September	$366
October	$361
November	$265
December	$188

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $868	15	16 $1,198	17 $798	18 $508	19 $508
20 $236	21 $324	22 $865	23 $1,258	24 $633	25 $633	26 $634
27 $234	28 $355	29 $433	30 $412

Su	Mo	Tu	We	Th	Fr	Sa
				1 $412	2 $480	3 $611
4 $231	5 $443	6 $477	7 $459	8 $527	9 $992	10 $1,755
11 $408	12 $286	13 $449	14 $369	15 $328	16 $343	17 $448
18 $431	19 $583	20 $666	21 $443	22 $394	23 $416	24 $447
25 $236	26 $282	27 $357	28 $316	29 $264	30 $268	31 $264

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed (Mobility Hearing Accessible, Tub)

Elite Studio Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 1 Queen Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 Queen Bed

Deluxe Room, 2 Queen Beds, City View

Premium Room, 1 King Bed

Deluxe Room, 1 King Bed, City View

Suite, 1 King Bed

Deluxe Room, 2 Queen Beds, City View (Mobility Hearing Accessible, Tub)

Deluxe Room, 2 Queen Beds, City View (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Talbott, Autograph Collection

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