Name: Customs House Hotel
Address: 1 Murray St, Sullivan's Cove, Hobart, Tasmania, Australia, Hobart, Hobart City Council, AU
Price range: US$94–US$241 per night
Rating: 8.67

What guests think

At Customs House Hotel, travellers consistently praise the central waterfront location, friendly and accommodating staff, and the tasty included à la carte breakfast, while many also like the spacious, characterful rooms with harbour views and comfortable beds.

Some guests report noise from the pub and surrounding nightlife, especially on weekends, and note the older building’s stairs and lack of lift can challenge those with mobility or heavy luggage. Parking is off site or limited and may require a fee or a walk, while the on site dining and bar are widely appreciated. Rooms are generally clean, though a few mention dust or missed details. Expect a lively, historic stay in a prime Hobart spot with warm service and good food.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular on-site bar and restaurant, plus a guest laundry. There is no lift and several internal stairs, and parking is off site or limited and often paid or requires prebooking.

Related guest reviews

10

Ian

22 Feb 2025

·

Stayed 2 nights

Great location. Only negative would be no parking.

10

Airene

2 Sept 2025

·

Stayed 12 nights

Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.

10

Alison

20 Jan 2025

·

Stayed 1 night

Convenient to centre/ eateries. Parking a bit awkward, but at least it was available.

8

Juanita

17 Mar 2025

·

Stayed 1 night

Great location and parking available upon request/fee.

10

Emma

1 Nov 2025

·

Stayed 1 night

Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.

8

Jayne

16 Jan 2025

·

Stayed 1 night

Very clean comfortable We had not booked parking so had to use hotel overflow car park 10 min walk away

8

Eric

19 Apr 2025

·

Stayed 2 nights

Fabulous 19th Century Pub, great location. Staff excellent, if possible try for the harbour view rooms, if driving, book the parking which is just across the raod.

6

Anne

13 May 2023

·

Stayed 2 nights

Good location but very old hotel with strange rooms - stairs in all sorts of weird places - made it quite difficult to navigate. No room service, limited reception hours, despite lovely view of the harbour very noisy location. The included breakfast is a bonus but this is a budget hotel but not a budget price so will look elsewhere next time.

8

Richard

2 Jun 2025

·

Stayed 1 night

parking is an issue in Hobart generally but also problematic for this hotel. Had to park about a 15 minute walk away.

10

Antene

1 Jan 2026

·

Stayed 7 nights

Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.

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Cleanliness

Rooms are generally clean and tidy, with many positive comments. A few guests noted lapses such as dust, an unvacuumed carpet, a dirty mug, or minor mould.

Related guest reviews

8

YOKO

12 Nov 2024

·

Stayed 2 nights

朝食がついていて美味しかった部屋はある程度清潔ですが、細かいところは少し埃があるお湯を沸かそうと電気ポットを出したら埃がかぶっていてとても使えなかったレストランでお願いしたら快くお湯をくれた

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8

Philip

4 Nov 2025

·

Stayed 3 nights

Dirty room. Carpet hadn't been vacuumed in a very long time.

10

Blanca

30 Nov 2025

·

Stayed 5 nights

Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.

8

Karyn

19 Aug 2024

·

Stayed 2 nights

Love this hotel, very central to many things (shops, restaurants, bars, Salamanca Markets, Battery Hill). It’s a very old building but rooms are refurbished and mostly well maintained and comfortable. Little bit neglected with cleaning this visit (lipstick still on a mug, 1 teaspoon for 2 people, bit of mould in the shower) but not deal breakers. Inclusion of breakfast is our favourite thing, and it’s very good! Staff in the restaurant were friendly & welcoming, especially the hostess who greeted us and took our orders, she was amazing! Overall a good option if you enjoy the waterfront, walking to places and somewhere that’s pretty good value.

10

Suzette

5 Nov 2024

·

Stayed 1 night

Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!

10

Emma

1 Nov 2025

·

Stayed 1 night

Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.

8

Narelle

8 Dec 2024

·

Stayed 1 night

Nice antique hotel close to the wharf. Very clean.

8

Joseph

8 Sept 2023

·

Stayed 1 night

Smallish room provided, with dated amenities. Room was clean, bed and mattress good quality. Great location. Breakfast included with price. Can't complain especially for $150 a night. Sky bus to airport bus stop was a 30 second walk way. Would book again.

10

Denise

21 Sept 2025

·

Stayed 4 nights

Beautiful old world charm. Great location, great restaurant and great staff. The room was clean and comfortable. I’ll be back.

10

Thao Minh

7 Oct 2025

·

Stayed 2 nights

The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!

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Rooms

Many rooms are spacious, comfortable, and full of character, with harbour views in some. Noise from the pub or street and a few dated or smaller rooms are noted, and the older layout includes stairs between levels.

Related guest reviews

10

Michael

27 Nov 2025

·

Stayed 2 nights

Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.

10

Mark

2 Nov 2025

·

Stayed 4 nights

Room was spacious and comfortable. Food excellent. Great location.

10

Brett

14 Nov 2025

·

Stayed 2 nights

Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa

8

John

30 Sept 2025

·

Stayed 1 night

Nice convenient property, walk all around waterfront. Food was really good. Just the bed was a bit too soft and some noise from outside at night.

10

Matthew

17 Jun 2025

·

Stayed 4 nights

Great location. Friendly staff. Room was good too, though a little tired.

8

Richard

2 Mar 2025

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Stayed 4 nights

Reception opened for us though we were afterhours on arrival. Spacious room facing harbour so always something interesting to watch from our window. Breakfast included was very good. We shut out noise at night by closing window & using aircon for comfort. Good shower & good towels.

10

Leona

24 Nov 2025

·

Stayed 3 nights

We booked for 3 adults and was given a family room that slept 5. The room was huge and had all the amenities you need. Would definitely stay again.

8

Joseph

8 Sept 2023

·

Stayed 1 night

Smallish room provided, with dated amenities. Room was clean, bed and mattress good quality. Great location. Breakfast included with price. Can't complain especially for $150 a night. Sky bus to airport bus stop was a 30 second walk way. Would book again.

10

Georgina

9 Jan 2026

·

Stayed 3 nights

Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.

6

Eve

27 Mar 2025

·

Stayed 1 night

The room was clean and comfortable, but it was loud. Music was blaring till about 11.30pm and started up again at around 5.30am.

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Service

Service is widely praised as friendly, helpful and accommodating across reception and restaurant, with smooth check in and out and assistance with special requests.

Related guest reviews

10

Liam

27 Sept 2025

·

Stayed 1 night

Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.

10

Michael

27 Nov 2025

·

Stayed 2 nights

Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.

10

Jenny-Lynne

7 Jan 2026

·

Stayed 1 night

Great place,friendly staff. Aircon in rooms. Close to City

10

Annie

12 Nov 2025

·

Stayed 1 night

The staff are all fantastic, they couldn’t do enough to help us. The check-in was great, breakfast staff were brilliant and check-out was seamless. It’s a unique, character hotel in the best location in Hobart.

10

Airene

2 Sept 2025

·

Stayed 12 nights

Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.

10

Blanca

30 Nov 2025

·

Stayed 5 nights

Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.

10

Rosslyn

22 Aug 2023

·

Stayed 5 nights

Location was excellent, staff were friendly, helpful and very welcoming, amazing breakfast. Facilities were modern and very clean. Would definitely stay here again.

10

Marilyn

6 Aug 2025

·

Stayed 5 nights

We spent several days there last week. The room was comfortable & clean. Our only comment was the hairdryer was out of another era. We needed some extra towels & the staff quickly got them. The staff were wonderful. Everyone was pleasant & accommodating. We arrived late due to a flight change & were able to arrange to pick up a key using technology. My daughter figured it out. I would have had a bit of a problem! Breakfasts were included & delicious. We needed to have them ready quickly a few times & we arranged this the night before & it was done without a problem. The restaurant is popular in Hobart too and we went for Happy Hour & for dinner one night. It was delicious. The location is great. Our room had a harbor view. Walked right over to the Salamanca Market on Saturday. We’d absolutely go there again.

10

Margaret

6 Sept 2025

·

Stayed 1 night

It was great, staff were friendly and accommodating to any need

10

Marion

11 Oct 2023

·

Stayed 5 nights

Excellent location, lovely hotel with good amenities. Staff very friendly and helpful. Close to transport to anywhere you would want to visit. Skybus stop just across the road as is stops for excursion pick ups

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Location

Outstanding waterfront location near Salamanca Market, ferries, tour pickups, buses, restaurants and shops, making Hobart easy to explore on foot.

Related guest reviews

10

Mark

1 Apr 2025

·

Stayed 3 nights

Very cantral convenient location

10

Alexander D

29 Nov 2024

·

Stayed 2 nights

Awesome old hotel. Great location.

10

Mark

25 Feb 2025

·

Stayed 2 nights

Good location

10

Paul Graham

1 Dec 2023

·

Stayed 1 night

Great location. Has character being the old customs house. Convenient and good views.

10

Lilliah

15 Jul 2025

·

Stayed 7 nights

The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.

10

Valerie

1 Oct 2024

·

Stayed 4 nights

The location was perfect for tour pickups and the market area. All of the staff we met were most helpful. Included breakfast was very good with a lot of choice. Highly recommended.

10

Kent

5 Oct 2025

·

Stayed 2 nights

Great location for walking the town. Near Salamanca Market which is opened on Saturdays. See the Antarctica Museum. Waterfront offers lots of seafood and other options.

10

Lyneene

28 Nov 2023

·

Stayed 1 night

Great spot right opposite ferry for the Mona. Breakfast was excellent. Would stay again

10

Wei Chew

13 Jan 2025

·

Stayed 3 nights

On the waterfront, easy to walk around.

10

Antene

1 Jan 2026

·

Stayed 7 nights

Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.

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Dining

The included cooked to order breakfast is a highlight with quick service and good variety, and the on site restaurant and bar get strong reviews for tasty food. A few mention lukewarm coffee.

Related guest reviews

10

Liam

27 Sept 2025

·

Stayed 1 night

Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.

10

Brett

15 Nov 2024

·

Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10

Mark

2 Nov 2025

·

Stayed 4 nights

Room was spacious and comfortable. Food excellent. Great location.

10

Marlin

16 Sept 2025

·

Stayed 1 night

A great hotel in arguably one of Australia's best locations. I stay here twice a year for work and look forward to it each time. The rooms are terrific and the pub downstairs has beautiful food and good vibes.

10

David

11 Jun 2025

·

Stayed 1 night

Great location and the food is delicious. Staff so friendly and helpful. And my breakfast coffee was extra hot- just how I like it! Comfortable, clean rooms with individual air con.

10

Valerie

1 Oct 2024

·

Stayed 4 nights

The location was perfect for tour pickups and the market area. All of the staff we met were most helpful. Included breakfast was very good with a lot of choice. Highly recommended.

10

Tim

5 Dec 2024

·

Stayed 3 nights

Breakfast included was excellent.

10

Georgina

9 Jan 2026

·

Stayed 3 nights

Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.

10

John

23 Oct 2025

·

Stayed 3 nights

Coffee was lukewarm

10

Antene

1 Jan 2026

·

Stayed 7 nights

Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.

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Month	Average price
January	US$133
February	US$160
March	US$151
April	US$120
May	US$116
June	US$152
July	US$110
August	US$104
September	US$112
October	US$125
November	US$146
December	US$144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2	3
4 $105	5 $96	6 $128	7 $154	8 $161	9	10 $145
11 $107	12 $112	13 $114	14 $113	15 $161	16 $167	17 $145
18 $103	19 $162	20 $148	21 $160	22 $221	23 $202	24 $162
25 $173	26	27	28 $221	29 $222	30 $241	31 $205

Customs House Hotel

Prices for Customs House Hotel

Monthly average prices

About this property

Location

Room options

Twin Room Water Front

Water Front Studio

Water Front Superior

Standard Twin Room

Family Room

Standard Queen Room Above Bar

Superior King Room

Standard Queen Room

King Room Water Front

Guest reviews of Customs House Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Customs House Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $94	23 $98	24 $105	25 $162	26 $188
27 $115	28 $115	29 $104	30 $169