Hotel Riu Palace Maspalomas - Adults Only
US$351
/ night
Avg. for October
Prices for Hotel Riu Palace Maspalomas - Adults Only
Select dates to see prices and availability
US$351
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Riu Palace Maspalomas - Adults Only average US$296 in the cheapest month (September) and US$517 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$458 |
| February | US$495 |
| March | US$496 |
| April | US$404 |
| May | US$310 |
| June | US$298 |
| July | US$307 |
| August | US$317 |
| September | US$296 |
| October | US$351 |
| November | US$517 |
| December | US$487 |
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Oct · US$351
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Most expensive: November (~US$517)
Cheapest: September (~US$296)
About this property
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and shopping on site.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Dining
Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 367 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Location
With a stay at Hotel Riu Palace Maspalomas - Adults Only in San Bartolomé de Tirajana (Maspalomas), you'll be a short 3-minute walk from Maspalomas Dunes and within 3 minutes by car from Yumbo Shopping Center. This beach hotel is 13 mi (20.9 km) from Playa del Cura and 3.7 mi (6 km) from Maspalomas Lighthouse.
What's nearby
Paseo Costa Canaria(0.1 Miles)
Maspalomas Dunes(0.1 Miles)
CITA Shopping Center(0.4 Miles)
English Beach(0.7 Miles)
Yumbo Shopping Center(1 Miles)
Kasbah Shopping Center(1.2 Miles)
Maspalomas Botanical Garden(1.2 Miles)
El Salvador Ecumenical Temple(1.2 Miles)
Playa de Cochino(1.4 Miles)
Playas del Veril(1.6 Miles)
Las Palmas Beaches(1.6 Miles)
Holiday World Maspalomas(1.7 Miles)
Centro Cultural San Fernando de Maspalomas(1.7 Miles)
La Charca Lagoon(1.9 Miles)
Maspalomas Lighthouse(1.9 Miles)
The nearest major airport is Gran Canaria Airport (LPA)(21 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Currency exchange
Safe-deposit box
Location
Avda. Tirajana, s/n, Playa del Ingles, Maspalomas, Canary Islands, Spain
Paseo Costa Canaria (0.1 Miles)
Maspalomas Dunes (0.1 Miles)
CITA Shopping Center (0.4 Miles)
English Beach (0.7 Miles)
Yumbo Shopping Center (1 Miles)
Kasbah Shopping Center (1.2 Miles)
Room options
6
Junior Suite, Balcony, Garden View (Superior)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Standard Double Room, Balcony
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Junior Suite, Balcony, Garden View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
484 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Double Room, Sea View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Riu Palace Maspalomas - Adults Only
9
Superb
Based on 1,592 verified reviews
Who stays here?
Business
0%
Couple
70%
Family
14%
Group
9%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel Riu Palace Maspalomas - Adults Only stands out for its dune-side setting, spotless facilities, and friendly, attentive staff, while feedback on food ranges from excellent variety to occasionally bland or repetitive, and policies can feel strict.
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What guests think
Across recent reviews, Hotel Riu Palace Maspalomas - Adults Only stands out for its dune-side setting, spotless facilities, and friendly, attentive staff, while feedback on food ranges from excellent variety to occasionally bland or repetitive, and policies can feel strict.
Pools are attractive and often heated, with a calm adults-only atmosphere, though early sunbed reservation habits annoy some guests. Rooms are modern and comfortable with standout views, but several mention thin walls and morning trolley noise, and a few report cooler ground-floor rooms or pool and corridor noise; extra charges for the in-room safe and bottled water also frustrate. Expect a serene, adults-only stay with a focus on quiet comfort.
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AI-generated summary based on recent guest reviews
Facilities
Pool areas are attractive and well maintained, with heated options and a calm adults-only vibe. Repeated downsides include early sunbed reservation habits; a few also mention pool temperature or chair comfort.
Related guest reviews
10
Joacim
30 May 2025
·
Stayed 7 nights
Fräscht och trevligt hotell med jättebra restaurang. Ända minus är att poolen var lite för kall
Fräscht och trevligt hotell med jättebra restaurang. Ända minus är att poolen var lite för kall
8
Helena
6 Dec 2024
·
Stayed 16 nights
Hade förväntat oss högre standard på maten i bufférestaurangen. Bedrövligt att gäster redan kl 07.00 med handdukar reserverar solstolar
Hade förväntat oss högre standard på maten i bufférestaurangen. Bedrövligt att gäster redan kl 07.00 med handdukar reserverar solstolar
10
Christopher
5 Oct 2024
·
Stayed 5 nights
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
10
Annie
20 Nov 2022
·
Stayed 7 nights
It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste. The lounge chairs by the pools were not very comfortable.
It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste. The lounge chairs by the pools were not very comfortable.
10
Markus
28 Jan 2023
·
Stayed 14 nights
Es war alles tadellos. Das der Pool aber nur eine „Tiefe“ non 110 cm Gar, ist schade. Ansonsten aber alles top.👍🍾
Es war alles tadellos. Das der Pool aber nur eine „Tiefe“ non 110 cm Gar, ist schade. Ansonsten aber alles top.👍🍾
4
Ryan
10 Jul 2025
·
Stayed 5 nights
10/10 would not recommend this place. This is definitely the most loosely labeled “resort” I’ve ever been to. I’ve never been to a place I’m paying so much money for that has so many stipulations and rules. First, what people said is true in the reviews. It is very quiet here with 95% of the customers being elderly. There is a strict dress code for attending the restaurants where you have to where pants and a T-shirt. Problem is, I didn’t bring pants because I’m on a hot desert island on vacation, I had to borrow some to get in. There is no convenience store in the resort to get drinks or snacks, so if you need to get a late night beverage or munchies, you have to go into town. The restaurants are only by reservation, no walk ins. The food is as bland as bland can be at every single restaurant. The buffet only serves breakfast and dinner and the restaurants only serve dinner. If you want lunch you have to walk out past the pool where they have a small menu for poolside food. The pool is awkwardly dead silent with no music playing for atmosphere, I’d be fine with even classical music. They have a poolside bar but WONT LET YOU BRING YOUR DRINKS IN THE POOL. When we tried, we were told we had to get out. This is supposed to be a vacation but it felt like daily we were being told we were breaking a rule or we were being inconvenienced. Spend your money elsewhere at a place that knows what the word vacation means. I’m all for rules but it needs to make sense.
10/10 would not recommend this place. This is definitely the most loosely labeled “resort” I’ve ever been to. I’ve never been to a place I’m paying so much money for that has so many stipulations and rules. First, what people said is true in the reviews. It is very quiet here with 95% of the customers being elderly. There is a strict dress code for attending the restaurants where you have to where pants and a T-shirt. Problem is, I didn’t bring pants because I’m on a hot desert island on vacation, I had to borrow some to get in. There is no convenience store in the resort to get drinks or snacks, so if you need to get a late night beverage or munchies, you have to go into town. The restaurants are only by reservation, no walk ins. The food is as bland as bland can be at every single restaurant. The buffet only serves breakfast and dinner and the restaurants only serve dinner. If you want lunch you have to walk out past the pool where they have a small menu for poolside food. The pool is awkwardly dead silent with no music playing for atmosphere, I’d be fine with even classical music. They have a poolside bar but WONT LET YOU BRING YOUR DRINKS IN THE POOL. When we tried, we were told we had to get out. This is supposed to be a vacation but it felt like daily we were being told we were breaking a rule or we were being inconvenienced. Spend your money elsewhere at a place that knows what the word vacation means. I’m all for rules but it needs to make sense.
10
THIERRY
21 Mar 2022
·
Stayed 11 nights
Séjour très agréable. Chambre avec terrasse de belle taille entièrement rénovée. Personnel discret et efficace. Sur les repas, petit déjeuner et dîner avec un choix important et de qualité ! Vraiment ne pas hésiter à prendre la demi pension . Deux piscines chauffées très agréables, le cadre est arboré avec un pont vue sur les dunes. Possibilité de dîner sur deux restaurants dans l hôtel sur réservation sans supplément de prix. Les aspects négatifs de l'hôtel : le passage incessant les roues des chariots de ménage dès 8h00 du matin , les chariots lors des repas. De plus, j ai trouvé que facturer le coffre fort 4e par jour dans un 5etoiles n'est pas très correct, et pas très commercial. A contrario l arrivée est très bien faite avec petit verre de bienvenue plutôt sympa. Au global, hôtel que je conseille vivement !
Séjour très agréable. Chambre avec terrasse de belle taille entièrement rénovée. Personnel discret et efficace. Sur les repas, petit déjeuner et dîner avec un choix important et de qualité ! Vraiment ne pas hésiter à prendre la demi pension . Deux piscines chauffées très agréables, le cadre est arboré avec un pont vue sur les dunes. Possibilité de dîner sur deux restaurants dans l hôtel sur réservation sans supplément de prix. Les aspects négatifs de l'hôtel : le passage incessant les roues des chariots de ménage dès 8h00 du matin , les chariots lors des repas. De plus, j ai trouvé que facturer le coffre fort 4e par jour dans un 5etoiles n'est pas très correct, et pas très commercial. A contrario l arrivée est très bien faite avec petit verre de bienvenue plutôt sympa. Au global, hôtel que je conseille vivement !
8
Katharine
8 Feb 2025
·
Stayed 10 nights
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
10
Christopher
27 Jan 2022
·
Stayed 4 nights
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
10
Ursula
20 Jun 2024
·
Stayed 7 nights
Super Hotel, Sonnenliegen am Pool ständig reservieren am frühen morgen,schrecklich. Warum so ein schönes Hotel das nicht in Griff bekommt verstehen wir nicht
Super Hotel, Sonnenliegen am Pool ständig reservieren am frühen morgen,schrecklich. Warum so ein schönes Hotel das nicht in Griff bekommt verstehen wir nicht
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AI-generated summary based on recent guest reviews
Cleanliness
Hotel Riu Palace Maspalomas - Adults Only is widely praised as spotless and well maintained, with thorough housekeeping. Several guests report early-morning noise from housekeeping trolleys in corridors and occasional minor maintenance issues.
Related guest reviews
10
Walter
23 Jan 2023
·
Stayed 3 nights
Unieke lokatie aan de rand van de duinen! Prachtig zicht uit de kamer! De kamerdeur naar de gang minder goed geísoleerd…. Veel geluiden door metalen karren die niet op PTFE rollers glijden en veel gebabbel vanaf de vroege morgen. Eten en bediening waren fantastisch! Prachtig hotel op unieke locatie!
Unieke lokatie aan de rand van de duinen! Prachtig zicht uit de kamer! De kamerdeur naar de gang minder goed geísoleerd…. Veel geluiden door metalen karren die niet op PTFE rollers glijden en veel gebabbel vanaf de vroege morgen. Eten en bediening waren fantastisch! Prachtig hotel op unieke locatie!
10
Beno
27 Nov 2023
·
Stayed 4 nights
Das Hotel und die ganze Anlage sind in einem sehr gepflegten Zustand. Die Mitarbeitenden sind ausgesprochen freundlich und zuvorkommend, und auch das Essen am Buffet war stets frisch und es war für jeden Geschmack etwas dabei. Einziger Kritikpunkt: die Zimmer sind sehr hellhörig, was das Ausschlafen bisweilen etwas schwierig machte.
Das Hotel und die ganze Anlage sind in einem sehr gepflegten Zustand. Die Mitarbeitenden sind ausgesprochen freundlich und zuvorkommend, und auch das Essen am Buffet war stets frisch und es war für jeden Geschmack etwas dabei. Einziger Kritikpunkt: die Zimmer sind sehr hellhörig, was das Ausschlafen bisweilen etwas schwierig machte.
10
Christopher
5 Oct 2024
·
Stayed 5 nights
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
10
Ramona
13 May 2023
·
Stayed 5 nights
Das Personal war unglaublich nett und die Zimmer einfach perfekt.
Das Personal war unglaublich nett und die Zimmer einfach perfekt.
10
A
15 Jan 2026
·
Stayed 9 nights
Room was always clean Staff extremely courteous Breakfast menu excellent Did not use the spa
Room was always clean Staff extremely courteous Breakfast menu excellent Did not use the spa
10
Kim Oskar
24 Jul 2022
·
Stayed 14 nights
Fantastisk hotel - imødekommende personaler, top service, kun for voksne så ingen larmende eller grædende børn ved poolen og super fin rengøring. Udvalget af morgenmad over overdådigt!!
Fantastisk hotel - imødekommende personaler, top service, kun for voksne så ingen larmende eller grædende børn ved poolen og super fin rengøring. Udvalget af morgenmad over overdådigt!!
10
THIERRY
21 Mar 2022
·
Stayed 11 nights
Séjour très agréable. Chambre avec terrasse de belle taille entièrement rénovée. Personnel discret et efficace. Sur les repas, petit déjeuner et dîner avec un choix important et de qualité ! Vraiment ne pas hésiter à prendre la demi pension . Deux piscines chauffées très agréables, le cadre est arboré avec un pont vue sur les dunes. Possibilité de dîner sur deux restaurants dans l hôtel sur réservation sans supplément de prix. Les aspects négatifs de l'hôtel : le passage incessant les roues des chariots de ménage dès 8h00 du matin , les chariots lors des repas. De plus, j ai trouvé que facturer le coffre fort 4e par jour dans un 5etoiles n'est pas très correct, et pas très commercial. A contrario l arrivée est très bien faite avec petit verre de bienvenue plutôt sympa. Au global, hôtel que je conseille vivement !
Séjour très agréable. Chambre avec terrasse de belle taille entièrement rénovée. Personnel discret et efficace. Sur les repas, petit déjeuner et dîner avec un choix important et de qualité ! Vraiment ne pas hésiter à prendre la demi pension . Deux piscines chauffées très agréables, le cadre est arboré avec un pont vue sur les dunes. Possibilité de dîner sur deux restaurants dans l hôtel sur réservation sans supplément de prix. Les aspects négatifs de l'hôtel : le passage incessant les roues des chariots de ménage dès 8h00 du matin , les chariots lors des repas. De plus, j ai trouvé que facturer le coffre fort 4e par jour dans un 5etoiles n'est pas très correct, et pas très commercial. A contrario l arrivée est très bien faite avec petit verre de bienvenue plutôt sympa. Au global, hôtel que je conseille vivement !
10
Hamod
12 Nov 2025
·
Stayed 10 nights
The property is beautiful. Very clean and in the best location on the island.
The property is beautiful. Very clean and in the best location on the island.
8
Johan
24 Dec 2023
·
Stayed 5 nights
Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
8
FIONA
16 Sept 2023
·
Stayed 7 nights
This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness! €25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free! The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning. There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness! €25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free! The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning. There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, many with large terraces and standout dune or ocean views. Several mention thin walls and morning corridor or pool noise; a few reported cooler ground-floor rooms or less-comfortable beds.
Related guest reviews
10
Arnaud
21 Apr 2023
·
Stayed 6 nights
Nous avons adoré la localisation à proximité des Dunes et de la plage, le spot est magnifique. L'hôtel est fabuleux, reposant, les installations sont parfaites, les repas délicieux. Le service est irréprochable et le personnel au petit soin. Seul bémol, un bruit du frigo dans la chambre et un certain manque d'isolation dans notre chambre mais tout cela a été qu'un détail par rapport à la qualité de l'établissement
Nous avons adoré la localisation à proximité des Dunes et de la plage, le spot est magnifique. L'hôtel est fabuleux, reposant, les installations sont parfaites, les repas délicieux. Le service est irréprochable et le personnel au petit soin. Seul bémol, un bruit du frigo dans la chambre et un certain manque d'isolation dans notre chambre mais tout cela a été qu'un détail par rapport à la qualité de l'établissement
10
Beno
27 Nov 2023
·
Stayed 4 nights
Das Hotel und die ganze Anlage sind in einem sehr gepflegten Zustand. Die Mitarbeitenden sind ausgesprochen freundlich und zuvorkommend, und auch das Essen am Buffet war stets frisch und es war für jeden Geschmack etwas dabei. Einziger Kritikpunkt: die Zimmer sind sehr hellhörig, was das Ausschlafen bisweilen etwas schwierig machte.
Das Hotel und die ganze Anlage sind in einem sehr gepflegten Zustand. Die Mitarbeitenden sind ausgesprochen freundlich und zuvorkommend, und auch das Essen am Buffet war stets frisch und es war für jeden Geschmack etwas dabei. Einziger Kritikpunkt: die Zimmer sind sehr hellhörig, was das Ausschlafen bisweilen etwas schwierig machte.
8
Timothy P
14 Aug 2025
·
Stayed 5 nights
The property is beautiful and most the staff is very helpful. Loved the breakfast and dinner buffets. Location against the dunes is wonderful. I didn’t love that they expect the guest to pay extra for use of the in-room safe and the room gets a lot of noise from pool area, rooms above, hallways. So if you are light sleeper, this may not be your hotel.
The property is beautiful and most the staff is very helpful. Loved the breakfast and dinner buffets. Location against the dunes is wonderful. I didn’t love that they expect the guest to pay extra for use of the in-room safe and the room gets a lot of noise from pool area, rooms above, hallways. So if you are light sleeper, this may not be your hotel.
10
Christopher
5 Oct 2024
·
Stayed 5 nights
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
6
Thomas
11 Oct 2024
·
Stayed 7 nights
Für den Preis war dieses Zimmer leider in keinem guten Zustand. Dennoch komme ich wieder.
Für den Preis war dieses Zimmer leider in keinem guten Zustand. Dennoch komme ich wieder.
6
Pierre
22 Jan 2025
·
Stayed 10 nights
Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !
Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !
10
joanne
23 Jan 2023
·
Stayed 2 nights
We had a beautiful large room facing the dunes and ocean. The dirty towels were picked up in the evening. A very nice touch not seen very often now a days. The breakfast had a wide variety. The bubbly, white or rose, were lovely as well as the wide variety of fresh squeezed juices ( strawberry was our favourite). The only negative for us is we would have enjoyed a coffee maker in our room ( but there is a keddle for tea drinkers). Another nice touch at the Riu Palace, you have to check out at 11 but they will keep your bags if you want to stay for the afternoon. You can continue to use the pool and they will offer you a room to shower and change, if needed, before your departure. Wonderful option at no extra charge! Overall, we had an excellent 3 day stay at the Riu Palace Maspalomas.
We had a beautiful large room facing the dunes and ocean. The dirty towels were picked up in the evening. A very nice touch not seen very often now a days. The breakfast had a wide variety. The bubbly, white or rose, were lovely as well as the wide variety of fresh squeezed juices ( strawberry was our favourite). The only negative for us is we would have enjoyed a coffee maker in our room ( but there is a keddle for tea drinkers). Another nice touch at the Riu Palace, you have to check out at 11 but they will keep your bags if you want to stay for the afternoon. You can continue to use the pool and they will offer you a room to shower and change, if needed, before your departure. Wonderful option at no extra charge! Overall, we had an excellent 3 day stay at the Riu Palace Maspalomas.
8
Johan
24 Dec 2023
·
Stayed 5 nights
Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
10
Christopher
27 Jan 2022
·
Stayed 4 nights
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
10
Thomas Jörgen
25 May 2022
·
Stayed 20 nights
Stayed in room 0016. Very nice sea view with a large terrace. Had included dinner. The buffet in Dunas restaurant is really good and there are some really good staff there. The only downside is the Espanol restaurant where the view over the dunes is spectacular but the food is unfortunately not. Also at one occassion during the 20 nights stay the cleaner did not lock the terrace door. The pool area is fantastic and the location of the hotel as well. Highly recommended
Stayed in room 0016. Very nice sea view with a large terrace. Had included dinner. The buffet in Dunas restaurant is really good and there are some really good staff there. The only downside is the Espanol restaurant where the view over the dunes is spectacular but the food is unfortunately not. Also at one occassion during the 20 nights stay the cleaner did not lock the terrace door. The pool area is fantastic and the location of the hotel as well. Highly recommended
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive and professional. Some guests were frustrated by strict dress-code and restaurant-booking rules or isolated front-desk issues.
Related guest reviews
8
Owe
1 Jan 2026
·
Stayed 5 nights
Bra personal överlag
Bra personal överlag
4
Nolan
3 Nov 2024
·
Stayed 3 nights
front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
10
Christopher
5 Oct 2024
·
Stayed 5 nights
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
10
Richard
17 Jan 2026
·
Stayed 8 nights
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
8
Timothy
9 Mar 2025
·
Stayed 7 nights
There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
10
A
15 Jan 2026
·
Stayed 9 nights
Room was always clean Staff extremely courteous Breakfast menu excellent Did not use the spa
Room was always clean Staff extremely courteous Breakfast menu excellent Did not use the spa
10
NICHOLAS
11 Dec 2024
·
Stayed 10 nights
Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable
Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable
10
Jean-François
25 Aug 2024
·
Stayed 10 nights
Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
8
Liza
13 Oct 2024
·
Stayed 4 nights
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
10
Rhys
21 Sept 2022
·
Stayed 3 nights
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
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AI-generated summary based on recent guest reviews
Location
Scenic edge-of-dunes setting with pleasant walks to beaches and nearby dining; many love the views and calm. A minority felt the beach access was a longer walk and the immediate area less appealing.
Related guest reviews
10
Walter
23 Jan 2023
·
Stayed 3 nights
Unieke lokatie aan de rand van de duinen! Prachtig zicht uit de kamer! De kamerdeur naar de gang minder goed geísoleerd…. Veel geluiden door metalen karren die niet op PTFE rollers glijden en veel gebabbel vanaf de vroege morgen. Eten en bediening waren fantastisch! Prachtig hotel op unieke locatie!
Unieke lokatie aan de rand van de duinen! Prachtig zicht uit de kamer! De kamerdeur naar de gang minder goed geísoleerd…. Veel geluiden door metalen karren die niet op PTFE rollers glijden en veel gebabbel vanaf de vroege morgen. Eten en bediening waren fantastisch! Prachtig hotel op unieke locatie!
10
david
31 Jul 2022
·
Stayed 14 nights
Hôtel calme. A proximité des dunes. Piscine très agréable. En soirée des groupes cool bonnes musiques au rendez vous pour passer de bons moments. La restauration sous forme de buffet fluide et assez de choix pour convenir à tous. Je recommande avec grand plaisir cette établissement.
Hôtel calme. A proximité des dunes. Piscine très agréable. En soirée des groupes cool bonnes musiques au rendez vous pour passer de bons moments. La restauration sous forme de buffet fluide et assez de choix pour convenir à tous. Je recommande avec grand plaisir cette établissement.
10
Alejandro
15 Feb 2025
·
Stayed 5 nights
Great location and service.
Great location and service.
10
Richard
17 Jan 2026
·
Stayed 8 nights
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
10
roohollah
10 Jul 2025
·
Stayed 8 nights
amazing location, great staff,
amazing location, great staff,
8
Sven
20 Jul 2022
·
Stayed 7 nights
El Hotel mismo muy bien: recién renovado, amplio, muy bien. El personal muy atento y encantador. Pero la ubicación no es nada bueno, la playa es andar más de 20 minutos por las dunas, o coger un taxi. los alrededores es muy viejo todo, muy matado.
El Hotel mismo muy bien: recién renovado, amplio, muy bien. El personal muy atento y encantador. Pero la ubicación no es nada bueno, la playa es andar más de 20 minutos por las dunas, o coger un taxi. los alrededores es muy viejo todo, muy matado.
10
Robert
10 Jan 2022
·
Stayed 16 nights
Sehr saubere, komfortable und weitläufige Unterkunft. Service wird groß geschrieben. Lage ist direkt an den Dünen und sehr schön.
Sehr saubere, komfortable und weitläufige Unterkunft. Service wird groß geschrieben. Lage ist direkt an den Dünen und sehr schön.
10
Hamod
12 Nov 2025
·
Stayed 10 nights
The property is beautiful. Very clean and in the best location on the island.
The property is beautiful. Very clean and in the best location on the island.
10
philippe
15 Apr 2025
·
Stayed 5 nights
Très belle expérience, les dunes sont vraiment aux portes de l'hôtel. L'endroit est calme, reposant. Très bon service. Climat idéal avec alizé. Possibilité de rejoindre la plage playa del ingles ainsi que la place Maspalomas en longeant les dunes par une zone piétonne. La plage la plus proche Maspalomas (attention mixte mi habillé mi nudiste) est à 600m environ en passant par un chemin entre les dunes ainsi que le quartier très commercial de Meloneras qui est vraiment chouette. Pour les course à pied, je vous conseil justement ces 2 chemins: un en dur vers la place Maspalomas et l'autre légèrement sableux, plage et partie piétonne depuis Meloneras. Ah, je vais quand même préciser que la communauté au drapeau multicolore est tout aussi visible que les couples hétéros.
Très belle expérience, les dunes sont vraiment aux portes de l'hôtel. L'endroit est calme, reposant. Très bon service. Climat idéal avec alizé. Possibilité de rejoindre la plage playa del ingles ainsi que la place Maspalomas en longeant les dunes par une zone piétonne. La plage la plus proche Maspalomas (attention mixte mi habillé mi nudiste) est à 600m environ en passant par un chemin entre les dunes ainsi que le quartier très commercial de Meloneras qui est vraiment chouette. Pour les course à pied, je vous conseil justement ces 2 chemins: un en dur vers la place Maspalomas et l'autre légèrement sableux, plage et partie piétonne depuis Meloneras. Ah, je vais quand même préciser que la communauté au drapeau multicolore est tout aussi visible que les couples hétéros.
10
Rhys
21 Sept 2022
·
Stayed 3 nights
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
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AI-generated summary based on recent guest reviews
Dining
Buffets and on-site restaurants are frequently praised for quality, freshness and variety. Others found some dishes bland or repetitive, noted limited vegetarian or gluten-free choices, and disliked paying for bottled water at dinner or needing reservations.
Related guest reviews
4
Nolan
3 Nov 2024
·
Stayed 3 nights
front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
8
Timothy P
14 Aug 2025
·
Stayed 5 nights
The property is beautiful and most the staff is very helpful. Loved the breakfast and dinner buffets. Location against the dunes is wonderful. I didn’t love that they expect the guest to pay extra for use of the in-room safe and the room gets a lot of noise from pool area, rooms above, hallways. So if you are light sleeper, this may not be your hotel.
The property is beautiful and most the staff is very helpful. Loved the breakfast and dinner buffets. Location against the dunes is wonderful. I didn’t love that they expect the guest to pay extra for use of the in-room safe and the room gets a lot of noise from pool area, rooms above, hallways. So if you are light sleeper, this may not be your hotel.
10
Patrick
8 May 2025
·
Stayed 7 nights
Great food. Was wary that there was a buffet but it was amazing. Varied and very fresh. Wonderful.
Great food. Was wary that there was a buffet but it was amazing. Varied and very fresh. Wonderful.
10
Christopher
5 Oct 2024
·
Stayed 5 nights
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
10
stuart
22 Mar 2024
·
Stayed 5 nights
Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
10
Richard
17 Jan 2026
·
Stayed 8 nights
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
8
Ed
19 Sept 2023
·
Stayed 11 nights
Le dîner au restaurant était excellent Le buffet du matin et du soir est horrible , pas digne d un 5 étoiles
Le dîner au restaurant était excellent Le buffet du matin et du soir est horrible , pas digne d un 5 étoiles
8
Katharine
8 Feb 2025
·
Stayed 10 nights
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
10
Alessandro
26 Oct 2025
·
Stayed 14 nights
Personale molto cordiale, gentile, disponibile e simpatico. Unico suggerimento implementare le opzioni senza glutine e vegetariane sia a colazione che a cena
Personale molto cordiale, gentile, disponibile e simpatico. Unico suggerimento implementare le opzioni senza glutine e vegetariane sia a colazione che a cena
8
Daniel
15 May 2024
·
Stayed 8 nights
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
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AI-generated summary based on recent guest reviews
10
Yong
23 Jun 2026
·
Stayed 5 nights
Breakfast is excellent
Breakfast is excellent
10
Maurice
2 Jun 2026
·
Stayed 2 nights
Great view from our terrace. Breakfast was excellent (lots of choices). Dinner was great. Staff was very friendly. Location and access to the dunes was perfect.
Great view from our terrace. Breakfast was excellent (lots of choices). Dinner was great. Staff was very friendly. Location and access to the dunes was perfect.
10
Daniel A
17 May 2026
·
Stayed 4 nights
Great place
Great place
10
Daniel A
17 May 2026
·
Stayed 1 night
Amazing
Amazing
8
Muhammad Mustakeem
30 Mar 2026
·
Stayed 4 nights
Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. My room was ok. The amenities provided in the room as usual, like any other 5-star hotel. Every staff member I encountered was friendly, attentive, and eager to assist. The dining experience at the hotel's restaurant was exceptional. The breakfast buffet offered a wide variety of delicious options to start the day on a positive note. At one point, I found a cockroach on my site table, complain to the staff at my check out.
Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. My room was ok. The amenities provided in the room as usual, like any other 5-star hotel. Every staff member I encountered was friendly, attentive, and eager to assist. The dining experience at the hotel's restaurant was exceptional. The breakfast buffet offered a wide variety of delicious options to start the day on a positive note. At one point, I found a cockroach on my site table, complain to the staff at my check out.
FAQs about Hotel Riu Palace Maspalomas - Adults Only
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Does the hotel allow pets?
Pets are not allowed at this adults-only property.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the hotel's location in relation to key landmarks?
The hotel is located in San Bartolomé de Tirajana (Playa del Ingles), just a 3-minute walk from Maspalomas Dunes and within a 5-minute drive of Yumbo Shopping Center. It is approximately 14.1 miles from Amadores Beach and 13 miles from Playa del Cura.
Does the hotel have a swimming pool?
The hotel features 2 outdoor swimming pools, operational hours are not specified, and the pools are seasonal.
What are the hotel's policies regarding children?
Children are not permitted at this adults-only property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: 359.154254183197USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 329.50491USD
- 2026-10-12: 329.50491USD
- 2026-10-13: 329.2126792822266USD
- 2026-10-14: 329.50491USD
- 2026-10-15: NO DATA
- 2026-10-16: 328.9866998402405USD
- 2026-10-17: NO DATA
- 2026-10-18: 329.50491USD
- 2026-10-19: NO DATA
- 2026-10-20: 333.98797USD
- 2026-10-21: 333.98797USD
- 2026-10-22: 346.6902925616455USD
- 2026-10-23: 346.6902925616455USD
- 2026-10-24: 343.04691703277587USD
- 2026-10-25: NO DATA
- 2026-10-26: 333.98797USD
- 2026-10-27: 333.98797USD
- 2026-10-28: 333.98797USD
- 2026-10-29: 333.98797USD
- 2026-10-30: 333.98797USD
- 2026-10-31: 333.98797USD
- 2026-11-01: 507.706545USD
- 2026-11-02: 507.706545USD
- 2026-11-03: 507.706545USD
- 2026-11-04: 507.706545USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 521.155725USD
- 2026-11-15: 512.189605USD
- 2026-11-16: 517.4515364776612USD
- 2026-11-17: 513.31037USD
- 2026-11-18: 518.752380448761USD
- 2026-11-19: 523.4568024812316USD
- 2026-11-20: 512.189605USD
- 2026-11-21: 495.37813USD
- 2026-11-22: 448.306USD
- 2026-11-23: 448.306USD
- 2026-11-24: 468.4087645025635USD
- 2026-11-25: 463.99671USD
- 2026-11-26: 463.99671USD
- 2026-11-27: 468.4087645025635USD
- 2026-11-28: 468.4087645025635USD
- 2026-11-29: 400.9110617703247USD
- 2026-11-30: 397.1045377719116USD
- 2026-12-01: 398.34761281951904USD
- 2026-12-02: 394.50928USD
- 2026-12-03: 398.34761281951904USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses some solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number h-35/1/0000205
- In-room safe fee: EUR 7 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Currency exchange
Safe-deposit box
General
Restaurant
Non-smoking rooms
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Adults only
Beach Sun Loungers
Services
Housekeeping
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Beach (nearby)
Scuba diving
Windsurfing
Pool outdoor
Live music
Evening Entertainment
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi