Willa Carlton

Top location in center of Zakopane

Villa Carlton is a beautifully preserved 1920's building within three or four minutes walk of Zakopane town centre. The public areas of the hotel are very original and retain all the charm of that era. Our room however had been fitted out with cheap white composite wood carpentry which was a rather nasty contrast. The mattress and pillows were of very poor quality. On arrival the room was very clean, but housekeeping was minimal with towels changed once in six nights, and the bath, floors etc going untouched. Breakfast was extensive and delicious. Staff were pleasant and helpful on approach. An important thing to note is that this hotel is not suited to anyone with poor mobility. I am aware that the small print states that there is no lift, but even the door in to the hotel involves a staircase. In summary, a beautiful, charming hotel in a good location which provides a lovely breakfast but whose housekeeping could be better.

This hotel may have been considered nice in the 1920s, however it is very outdated. The bed covers were covered in holes, and the bedsheets had blood stains. There is no elevator in the hotel, so you will have to carry your luggage up the stairs. Reception staff was polite, however the women working at breakfast had an awful temper. The sofa bed was very uncomfortable, and we had to make it ourselves.

Locazione molto buona, la stanza e di base, la mncanze di ascensore e scomoda

El lugar está lindo, nos quedamos en una habitación para tres personas (con tres camas) era una cama matrimonial y un sofá MUY incómodo era un sillón individual que se hacía cama, pero la verdad estaba durísimo y no se puede descansar. Las almohadas muy chicas e incomodas. Fuera de eso esta muy limpio y el desayuno muy rico.