Name: JW Marriott The Rosseau Muskoka Resort & Spa
Address: P.O. Box 31 1050 Paignton House Road, Minett, Muskoka District, Canada, Muskoka District, Ontario, CA
Price range: $350–$1,393 per night
Rating: 8.42

What guests think

Travellers describe JW Marriott The Rosseau Muskoka Resort & Spa as a beautiful, lakeside escape with stunning views, friendly staff, and popular pools, spa and family activities, though value concerns, uneven dining, and some maintenance or service issues temper enthusiasm.

Rooms are often spacious and comfortable with balconies and lake outlooks, but several note dated elements, noise in some locations, and recurring hot water or facility outages. Food earns praise from some for taste and variety, yet many cite high prices, slow or inconsistent restaurant service, and limited outlets in quieter seasons. Expect a remote, resort-style stay with higher costs and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated indoor outdoor pools, spa services, beach access and many on site activities are highlights, but guests report occasional pool or hot tub closures and wear, resort and parking fees, many stairs to the beach, and fewer venues in off season.

Related guest reviews

10

Denise Marie

Dec 16, 2024

·

Stayed 2 nights

We had a wonderful weekend stay at the Marriott Muskoka for two nights. Much needed family bonding and reconnection time. We came prepared with easy meals to cook in room, and plenty of snacks. Once you get to the resort in the winter, plan to stay and enjoy the facilities as it will be challenging to drive out for a grocery run or anything of the sort. Much of its appeal is the rustic and stunning nature that surrounds the property, and one cannot expect Uber or anything like that :) Staff was incredibly kind, wonderful and accommodating. We dined out twice and prices and quality were what we expected for a hotel of this caliber. The indoor/ outdoor pool was the main attraction for my kids. You can also enjoy the scenic outdoors by walking, snowshoeing, riding on fat bikes to help them burn off some energy. Rooms are well-appointed, spotless, soundproofed and met our expectations. We will be back again - the kids did not want to leave, and their 'review' is what matters most. :)

10

Michelle

Jul 19, 2024

·

Stayed 4 nights

First of all, the property is stunning and absoloutly amazing. The views from all over are truly breathtaking. The property alone is enough motivation to return. A couple things to keep in mind though.. Stairs. Lots of stairs. A million stairs.. walking the property and getting down to the beach is a work out. Not easy to get up and down quickly, so plan a head. Housekeeping should be better at this pricepoint. Rooms equipped with kitchens.. but not cleaned thoroughly. If people are eating in the room.. you need to vacuum. Crumbs will happen and they are obvious evidence the cleaning was not thorough. Pools dont have food or drink service. You can bring your own snacks.. but would be nice to be able to have a drink by/in the pool, or a bar nearby. No gift shop.. just a very small coffee shop with toiletries and snacks for sale, open for limited hours. Service is not bad necessarily, but it is not impressive either. At this price point and quality of property.. you would expect staff going the extra mile to cater to the guests. Overall, the stay was wonderful and we will be back. Travelled with children and we did not get to do every activity - not enough time and the pool seemed to be the main highlight.

10

Jen

Jul 9, 2025

·

Stayed 4 nights

Lovely stay with my husband and 2 year old. 2 pools to choose from and a splash pad. The beachfront is small but great for toddler to walk in.

8

Henry

Dec 10, 2025

·

Stayed 2 nights

Clean rooms, beautiful property, friendly staff. Watch out for parking fee and valet is on top of the parking fee. With the resort fee, they add up to the overall bill.

8

Natalie

Jul 19, 2024

·

Stayed 2 nights

All in all we had a good time .not much to do outside of the resort so be prepared to stay on the premises for your entire stay. Food is pretty expensive so bring lots of snacks. Staff are nice and the spa is great too, the pool at the Spa area needs some TLC, the paint is coming off and got on my hands and swim suit, lots of missing tiles also.

10

Ying

Sep 2, 2025

·

Stayed 2 nights

Hot tub a little dirty.

8

Neena

Nov 3, 2025

·

Stayed 2 nights

Heated pool during the winter time is a bonus. Only 2 restaurants open during the winter months and not many options. Rooms and resort are clean. Staff are super friendly and easy to talk to. Since it is a big resort and nothing nearby, it would be nice to have more options for food/restaurant.

6

SALVADOR

Oct 14, 2025

·

Stayed 1 night

Some areas like pool and hot tub were closed.

10

Gary

Oct 17, 2025

·

Stayed 4 nights

A gem hidden in the quiet natural surroundings of Muskoka with all the modern conveniences with casual to fine dining, a spa to a year round indoor/outdoor pool, nature trails, golf nearby and lots of water sports.

10

Chi Kay

Aug 8, 2025

·

Stayed 2 nights

The only Mandatory fees （65$ a night) not mention and when I ask any chargeable activities. They said only a leaflet will show. Suggest must mention to guests when check-in. To avoid any arguments.

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Cleanliness

Feedback is mixed: many note very clean rooms and well kept grounds, while others report dusty or dirty areas (tubs, pools or splash pad) and inconsistent housekeeping.

Related guest reviews

6

Sarah

Mar 17, 2024

·

Stayed 1 night

Great facilities and beautiful setting. The room could benefit from a deeper clean. Delicious dining options!

10

Ying

Sep 2, 2025

·

Stayed 2 nights

Hot tub a little dirty.

8

Alyssya

May 15, 2025

·

Stayed 2 nights

Very clean. All staff friendly- a couple of little hiccups no welcome drink, drapes above bed let too much light in the room in the morning, ordered room service and the menu online didn’t match what was available i.e. no loaded fries available and no pickles on the fried chicken burger. Loved all the activities laid out for children, a little pricey for some of the activities you have to purchase. Pool was a little cloudy but temperature and seating area were great! Children’s splash pad area water was dirty. Overall a great peaceful getaway with a beautiful view.

10

sherif

Mar 15, 2024

·

Stayed 2 nights

The hotel is very clean and comfortable,staff are very nice and helpful

8

Jennifer

Nov 9, 2025

·

Stayed 2 nights

Outdoor pool in winter was fun. Room was well appointed but dusty, and shower door was really creaky. All in all a great stay but a little pricey in my opinion for what you get.

10

Dena

Aug 14, 2025

·

Stayed 2 nights

Great food options. Bed was awesome . Very clean

10

Michelle

Nov 9, 2025

·

Stayed 1 night

We had a spectacular time at the Marriott in Muskoka. The room was clean and stellar and the overall atmosphere and experience just added to our comfort.

10

Ka Lok

Nov 2, 2025

·

Stayed 1 night

Resort is clean. Staff is very friendly and helpful. Great time.

6

Chris

Aug 12, 2023

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Stayed 1 night

Our room was not cleaned properly, garbage and glasses left out. Didn’t get a suite rate with poor room service

4

Monika

Aug 30, 2025

·

Stayed 3 nights

Had a 2 bedroom suite..4 nights the view was stunning The room was dirty hair in the Bath Tub.. I used 24 Lysol wipes to clean room. I rate cleanliness a 1 overall and rate property a 8. Had to call for towels and to have room cleaned. Cleaning staff are rude. Front desk was not helpful in facilitating a good outcome with cleaning staff.

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Rooms

Rooms and suites are generally spacious and comfortable with lake views and balconies, though some feel dated, have thin walls or location noise, and a few mention heating or balcony door quirks and layout limits.

Related guest reviews

6

Alexei

Dec 25, 2025

·

Stayed 2 nights

My experience was mediocre and did not feel like a good value for the money. The resort lacked adequate family entertainment and "fun" factors. While the staff was okay, the facilities need attention—specifically regarding cleanliness in common areas. Inside the room, the beds were uncomfortable, and the balcony doors were sealed shut despite the heating not regulating properly. For a luxury price, I expected a much higher standard of comfort and engagement.

8

jie

Oct 27, 2025

·

Stayed 2 nights

The balcony have nice views.

8

jane

Jun 6, 2025

·

Stayed 3 nights

Staff was very friendly and helpful . Pablo, Sean and Ava were stand out great... The bison tenderloin at the Chop house and the salmon at Cottages were fabulous dishes . The rooms have relatively thin walls so we could hear the baby crying next door in the early hrs. Otherwise a lovely weekend ( despite the cold weather. )

8

Paul

Jul 12, 2023

·

Stayed 2 nights

Well, first off the bad was I booked a water view room and was given a courtyard view room... It was labeled as courtyard on hotels.com after I checked in, even though I checked my booking email and it said water view. So they changed it after the fact. I guess you could see a sliver of water technically... So the place loses points for not having me in the right kind of room. I didn't bother complaining because I was tired and it was during the smokey days of the forest fires. The first night we didn't even leave our room because we didn't want to go outside and the view would have been all hazy anyways. The other knock was there was a stain on the carpet... ketchup or sauce of some kind... It at least was a stain and not like sauce that hadn't been cleaned up. This was my second time staying at this hotel and it's a nice place. Great location and grounds. Going to the spa is relaxing. And its always nice having a view of the lake from up high. Overall the place screams quality though some things need a little bit of repair here and there. Staff are friendly and attentive. As long as you get your correct room I am sure you'll have a good time

10

Laurie

Oct 17, 2025

·

Stayed 2 nights

The property was outstanding, the balcony of the suites was fabulous. The staff was accommodating, and the spa was wonderful.

10

Yee Ling

Aug 5, 2025

·

Stayed 1 night

Overall, everything was excellent. However, our suite was located near the entrance on a lower level, and the sound insulation could be improved, as we frequently heard noise from guests entering and exiting the building.

10

Rhonda

Sep 12, 2023

·

Stayed 1 night

The property is beautiful. The room was beautiful at first sight. The sink in the bathroom was very slow draining. The fireplace only stayed on 10 minutes. The weeds in the balcony area are pretty bad. The view however, from the balcony is amazing. This could be an amazing property. It just needs some attention.

10

Lisa

Aug 28, 2025

·

Stayed 3 nights

Room was large and comfortable. Staff were friendly and facilities were enjoyable.

8

Khatoon

Oct 3, 2025

·

Stayed 2 nights

Our stay was awesome, I have no issues. Only thing I would recommend is change all the shower heads to hand held. The shower is small and uncomfortable to give a child a shower when the shower head is so high and the shower is a 3’ X 3’. Hand held shower head is the best thing in washing yourself. We stayed in the 2 bedroom executive suite. There was 8 of us and one night we cooked dinner. I lt will be nice if there was more bowls to put our food to serve from.

8

Valentina

Apr 1, 2024

·

Stayed 1 night

We stayed in a 2-bedroom suite with courtyard view. The room was very clean and comfortable. However the room only had one full bathroom with a shower. This was a bit of an inconvenience for a family of 5. Overall you can tell the building is old and some renovations are needed in the rooms. However, the cleanliness made up for it. Service was always great at the front desk but very slow in the bar area. Be prepared to pay $15+ for drinks. The indoor/outdoor pool and hot tub were great! Overall, a good stay and will come back to experience it in the winter/summer (not many activities available in the spring).

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Service

Staff are widely praised as friendly and welcoming, though several guests experienced slow responses to requests, long waits at check in, or lapses with deliveries and room service.

Related guest reviews

10

Isaac

Jul 11, 2025

·

Stayed 3 nights

The property was incredible. The staff all very polite. The food at ‘the deck’ was good. Guest Services Manager Kaia made the stay unforgettable. She helped us out (more than once) and is a great add to the team. If anyone ever has any issues, ask for Kaia by name, she is amazing.

4

Farshid

Jul 2, 2025

·

Stayed 2 nights

Very poor guest services. Staff were polite but practically unable to help with any simple requests. On the first day I asked for a luggage trolly to take our stuff to our room. I had to wait over 30min for that. Later at night I realized that our sofa bed did not have pillow, blanket, bed sheet, etc. I called the front desk 4 times over a span of one hour but every time I was told that the staff were 1 minute away from our room!!! My child needed to sleep but we were not getting any help with the sofa bed items. Finally I had to go the front desk at midnight and make some noise. I was asked to go back to my room and the staff would bring the items shortly but I didn't budge! Then they had to send a guy to get us what we wanted and bring them to the lobby. On the last day again I needed a trolly for our stuff. I waited for 45min but no one showed up. I took the stuff myself eventually to the front office. There seemed to be this policy that no one would do anything for you but had smiley face and promise you the help only. The hotel food wasn't good at all also. Starting the second day we decided to eat outside.

10

Ken

Sep 16, 2024

·

Stayed 3 nights

The staff were truly excellent. Shawn, Ashdoop, Annika. Brandon, Kevin, Sarah, Maya and all of the rest of the team made our vacation experience super! Many thanks too all of them

10

kelvin

May 28, 2024

·

Stayed 1 night

Staff are friendly. Just the long wait on check in.

10

Lois

Oct 4, 2024

·

Stayed 1 night

This was an amazing experience from start to finish. It was our 25th anniversary and there was a complimentary wine in our room with a lovely note. Also complimentary dessert with dinner. What was most exceptional were the staff, attentive and welcoming. The grounds stunning! Highly recommend!

10

Sumit

Nov 10, 2025

·

Stayed 1 night

Excellent customer service at all levels.

8

Michael

Feb 19, 2025

·

Stayed 3 nights

The staff were excellent, the grounds were beauitful but the pricing on any goods were way too expensive. Both restaurants pricing were extreme considering the portions. The service was substandard. It would be hard to go back because of this reason. The outdoor pool entrance is a hazzard. I cut my head going from the indoor pool to the outdoor pool. It took a layer of skin off my head. No hazzard signs. Very dangerous

10

Maxwell

Feb 7, 2024

·

Stayed 2 nights

Was our first time visiting, we definitely were not disappointed. Right from the start, the service was incredible. The eagerness to make us feel welcomed as well as the way we were treated by the staff, was truly second to none. The facilities, the spa experience, the room, the grounds were all truly top notch. The extra subtle touches to make us feel at home truly made the experience. I cannot thank the JW Rosseau staff enough.

10

Andres

Jul 28, 2025

·

Stayed 2 nights

Fantastic first stay at the JW Marriott Lake Rosseau.

6

Kate

May 28, 2024

·

Stayed 1 night

We travelled for our son’s 10th birthday and to test whether we wanted to book a two week stay in the summer. We travelled with 3 children including a baby, it took 90 minutes to get a baby crib at nighttime and I had to call 3 times to remind them. We ordered room service in the evening and was told it would take 30-40 minutes, it took 75 minutes and our children’s food was cold and inedible at which stage the kitchen was just shutting. We wanted to order room service for breakfast but my husband spent 30 minutes trying to call but no one was picking up. When we checked out we had to fight to have the kids meals comped. When we asked if the hotel was busy we were told it wasn’t, which doesn’t bode well for the peak season.

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Location

Stunning, tranquil setting above Lake Rosseau with gorgeous views; it is remote with little nearby, and reaching the small beach requires many stairs.

Related guest reviews

10

Michelle

Jul 19, 2024

·

Stayed 4 nights

First of all, the property is stunning and absoloutly amazing. The views from all over are truly breathtaking. The property alone is enough motivation to return. A couple things to keep in mind though.. Stairs. Lots of stairs. A million stairs.. walking the property and getting down to the beach is a work out. Not easy to get up and down quickly, so plan a head. Housekeeping should be better at this pricepoint. Rooms equipped with kitchens.. but not cleaned thoroughly. If people are eating in the room.. you need to vacuum. Crumbs will happen and they are obvious evidence the cleaning was not thorough. Pools dont have food or drink service. You can bring your own snacks.. but would be nice to be able to have a drink by/in the pool, or a bar nearby. No gift shop.. just a very small coffee shop with toiletries and snacks for sale, open for limited hours. Service is not bad necessarily, but it is not impressive either. At this price point and quality of property.. you would expect staff going the extra mile to cater to the guests. Overall, the stay was wonderful and we will be back. Travelled with children and we did not get to do every activity - not enough time and the pool seemed to be the main highlight.

10

Hudson

May 21, 2025

·

Stayed 2 nights

Peaceful piece of paradise, what a great escape from the city. Fine dining, high quality service, and stress free from the moment you arrive on the property. A short drive to Port Carling, and not far from Bracebridge, always a pleasure ! A 5 Star Experience.

10

Piotr

Nov 27, 2023

·

Stayed 2 nights

Serene location with stunning lake view

8

Neena

Nov 3, 2025

·

Stayed 2 nights

Heated pool during the winter time is a bonus. Only 2 restaurants open during the winter months and not many options. Rooms and resort are clean. Staff are super friendly and easy to talk to. Since it is a big resort and nothing nearby, it would be nice to have more options for food/restaurant.

10

Michael

May 24, 2023

·

Stayed 2 nights

Location

10

Jennifer

Mar 9, 2025

·

Stayed 2 nights

Really enjoyed a weekend away with the family. Peaceful beautiful location.

10

Franca R

Aug 11, 2024

·

Stayed 2 nights

We had a great stay. The location and scenery is fantastic. The staff was super friendly and courteous.

10

Carlos

Oct 16, 2023

·

Stayed 2 nights

Great place to stay and see the fall colours. Top notch resort!

10

Paul

Aug 16, 2024

·

Stayed 2 nights

The location , grounds and views from this property are outstanding. The rooms are a little dated but the friendliness of the staff , the wide range of activities and the spectacular location , gardens and views over the lake far make up for it.

10

Terry Ann

Dec 11, 2023

·

Stayed 1 night

Great location

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Dining

Reports are mixed: some praise tasty meals and breakfast, but many cite high prices, cold or average dishes, slow service, and limited restaurant availability during quieter periods.

Related guest reviews

8

Blair

Oct 27, 2024

·

Stayed 2 nights

Rooms are first rate. Spacious, clean, well appointed. Hotel grounds and amenities the same. The restaurant we ate at though was expensive and sub par. My steak wasn’t cooked properly and it also wasn’t the steak shown on the menu. My whole meal was like warm. My wife’s pasta was also only like warm. For the price I would expect the quality of the meal to be a lot higher. I would stay at this hotel again but would avoid the food there at all cost. McDonald’s is a better option. At least their food is hot!

8

Debra

Jun 13, 2025

·

Stayed 1 night

We had a lovely time. The prices of items are high and the service and accommodations are good. There seems to be a disconnect on certain items - like breakfast being served in a windowless room, when you really want to enjoy the view. The cost for steak at 83$ being good but definitely not 83$ worth. Only offering 50 min massages - and charging a premium for a good massage. Couldn’t find a nice place to enjoy the view and have a drink without construction. Lots of areas are no food no drink.

8

Lesley

Dec 29, 2022

·

Stayed 1 night

Great hotel but very expensive. Not a great value for what you get and there are no affordable dining options.

8

Neena

Nov 3, 2025

·

Stayed 2 nights

Heated pool during the winter time is a bonus. Only 2 restaurants open during the winter months and not many options. Rooms and resort are clean. Staff are super friendly and easy to talk to. Since it is a big resort and nothing nearby, it would be nice to have more options for food/restaurant.

10

Robin

Aug 16, 2025

·

Stayed 2 nights

The food was outstanding the drinks very unique and flavourful great service and great customer service overall you won’t be disappointed eating at this place or the drink menu

4

Stephen

Oct 29, 2025

·

Stayed 2 nights

Food wasn’t great. Most of time the food at all restaurants was cold and chicken was overcooked. Wife stated we wanted to be in a nice quiet part of the restaurant. Both times we had to be moved as major loud family parties were place beside our table. Also the chops steakhouse

10

David

Jan 21, 2024

·

Stayed 2 nights

Wife and I stayed here for 2 nights staff was amazing from the front desk to waiters at restaurants and bar Food was unbelievable everything we ate was so good We will definitely be back again

4

Tak Ngai

Aug 30, 2024

·

Stayed 2 nights

the restaurants are not worth it

10

Angela

Aug 9, 2024

·

Stayed 3 nights

Food needs a major update! I got terrible food poisoning or something that make me vomit from 12-4am! I had the lentil salad from Lakes restaurant. It has taken me the better part of two days to recover. Also the hamburgers were burnt and the food took over 45 minutes to come! We are frequent visitors but will bring our own food next visit. Very disappointing for such a lovely resort.

8

Elizabeth

Aug 11, 2023

·

Stayed 3 nights

I enjoyed my time very much at the JW Marriott. The staff were very helpful. I do think that there should be more ramps put in for people needing more accessibility to the waterfront proper as that would be difficult if one wanted to get to the beach itself who had mobility concerns. The dining staff required more hands on management with consistency in service. Some serves were more engaged than others. That being said, all were congenial and there was always help if needed to fill in the gaps. The waterfront views are unmatched. Absolutely glorious.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$260
February	$257
March	$237
April	$251
May	$320
June	$459
July	$525
August	$484
September	$391
October	$323
November	$278
December	$333

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $404	3
4 $480	5 $418	6 $418	7 $520	8 $363	9 $479	10 $664
11 $541	12 $377	13 $377	14 $377	15 $377	16 $432	17 $432
18 $363	19 $1,393	20 $363	21 $391	22 $391	23 $391	24 $392
25 $350	26 $350	27 $350	28 $350	29 $350	30 $377	31 $378

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $541	18	19 $685
20 $550	21 $498	22 $529	23 $506	24	25	26 $562
27 $424	28 $438	29	30

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Bedrooms, Courtyard View (Balcony)

Studio, 1 King Bed with Sofa Bed, Balcony, Courtyard View

Suite, 1 Bedroom, Lake View

Suite, 2 Bedrooms, Balcony (View)

Suite, 2 Bedrooms (Balcony, Lake View)

Studio, 2 Queen Beds (Fireplace, Courtyard View)

Suite, 1 Bedroom, Courtyard View (Balcony)

Studio, 2 Queen Beds, Balcony, Courtyard View

Studio, 2 Queen Beds, Courtyard View (Fireplace)

Studio, 1 King Bed with Sofa Bed, Courtyard View

Executive Suite, 2 Bedrooms, Balcony, Lake View

Suite, 1 Bedroom, Lake View (Balcony)

Suite, 1 Bedroom, Balcony

Studio, 1 King Bed with Sofa Bed, Courtyard View (Fireplace)

Suite, 1 Bedroom, Fireplace, Courtyard View

Studio, 1 King Bed with Sofa Bed, Lake View (Balcony)

Junior Suite, 1 Double Bed (View)

Suite, 2 Bedrooms, Fireplace (No View, Fireplace)

Studio, 1 King Bed with Sofa Bed, Courtyard View

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott The Rosseau Muskoka Resort & Spa

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Prices for upcoming dates