Hilton Garden Inn Cleveland East/Mayfield Village

Room smelled like cigarettes. the pool and fitness center were closed due to renovations, but we did not know this until we were checking in.

The wall paper throughout different parts of hotel and room was peeling off the wall. Most of the 1st floor was under construction and there was no access to the pool or hot tub, one of the main reasons we booked the place. The best part about it was the staff, they are super friendly and helpful.

What I expected because of the reviews wasn't what I got . The hotel needs a makeover for the price that I paid I'm very unhappy first the hallway leading to my room smelt like a homeless person's body without getting too graphic hot spots, when I finally got into my room the light bulbs needed to be changed everything was so damn I couldn't see the shower was half on and half off even though I turned it all the way on, meaning there was water coming from the shower head and the faucet and the water wouldn't go down and it's disgusting My bad was uncomfortable it squeaked and needed to be replaced with something sturdy The pillows were super flat to where I had to ask for more and they were even more flat I went into get some coffee It was in a little room on a little table and it is not accessible for somebody disabled that definitely needs to be changed The staff was cool but when I asked to extend my stay or change my room and they told me I had to call hotel.com to get the changes which made no sense It wasn't very accommodating so I want to stay there again probably not.

Dead bugs in the window and bathroom. Rust stains everywhere, pealing wall paper

Didn't eat and yes