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Hilton Garden Inn Richmond Airport

141 US$

/nat

Gennemsnit for september

Hilton Garden Inn Richmond Airport - Image 1

Hilton Garden Inn Richmond Airport - Værelse

Hilton Garden Inn Richmond Airport - Værelse

Hilton Garden Inn Richmond Airport - Reception

Hilton Garden Inn Richmond Airport - Pool

Vælg datoer for at se priser og tilgængelighed

141 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Hilton Garden Inn Richmond Airport ligger prisen pr. nat i gennemsnit på 121 US$ i den billigste måned (december) og 163 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Hilton Garden Inn Richmond Airport pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	123 US$
februar	125 US$
marts	163 US$
april	132 US$
maj	135 US$
juni	143 US$
juli	134 US$
august	148 US$
september	141 US$
oktober	138 US$
november	138 US$
december	121 US$

Dyrest: marts (ca. 163 US$)

Billigst: december (ca. 121 US$)

Om dette overnatningssted

Gå ikke glip af de mange rekreative tilbud, inklusive en indendørs pool, et boblebad og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer. Gæst...

Faciliteter

Gå ikke glip af de mange rekreative tilbud, inklusive en indendørs pool, et boblebad og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer. Gæsterne kan få et lift med den gratis transportservice, der kører inden for en omkreds på 5 mil.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig indtjekning og hurtig udtjekning. Planlægger du et arrangement i Sandston? På dette hotel er der et område på 242 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Lufthavnstransport tur-retur er gratis (døgnet rundt).

Spisning

Få en bid mad på Great American Grill, en restaurant, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.00 til kl. 10.00.

Værelser

Føl dig hjemme i et af de 130 værelser, der indeholder køleskab og LCD-tv. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe og skriveborde, samt telefoner med gratis lokalopkald.

Lokation

Overnatter du ved Hilton Garden Inn Richmond Airport, som ligger tæt på lufthavnen i Sandston, er du kun 15 minutters kørsel fra Greater Richmond Convention Center og Virginia Commonwealth University. Dette hotel ligger 13,5 km fra Richmond Raceway og 26,3 km fra University of Richmond.

I nærheden

White Oak Village(1.6 mil)
Dabbs House Museum & Henrico County Turistinformationscenter(4.1 mil)
Dorey Park(4.5 mil)
Broad Street(5.5 mil)
James River(5.6 mil)
Libby Hill Park(5.9 mil)
Richmond Community Hospital(6.2 mil)
St. Patrick Catholic Church(7.2 mil)
St. John's Episcopal Church(7.3 mil)
Tobacco Row(7.3 mil)
Edgar Allan Poe-museet(7.6 mil)
White House of the Confederacy(7.8 mil)
17th Street Farmers’ Market(7.8 mil)
VCU Medical Center Critical Care Hospital(7.9 mil)
Virginia Capital Trail: Richmond Trailhead(8.1 mil)
Den foretrukne lufthavn for Hilton Garden Inn Richmond Airport er Richmond, VA (RIC-Richmond Intl.)(2.2 mil)

Vaskeservice
Elevator
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler

Lokation

441 International Drive, Richmond, Virginia, USA

White Oak Village (1.6 mil)

Dabbs House Museum & Henrico County Turistinformationscenter (4.1 mil)

Dorey Park (4.5 mil)

Broad Street (5.5 mil)

James River (5.6 mil)

Libby Hill Park (5.9 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

5

Standard

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

4

Evolution-værelse med kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

4

Standardværelse

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

5

Standardværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

5

Suite - 1 kingsize-seng - handicapvenligt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

5

Standard

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

4

Værelse - 2 queensize-senge - handicapvenligt

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

4

Værelse - 1 kingsize-seng - handicapvenligt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

Gæsteanmeldelser

8

God

Baseret på 1.000 verificerede anmeldelser

Hvem overnatter her?

Business

39%

Par

24%

Familie

25%

Gruppe

4%

Solorejsende

5%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Hilton Garden Inn Richmond Airport roser rejsende det venlige personale, den bekvemme beliggenhed ved lufthavnen med tidlig shuttlebus, og baren og grillen på stedet, mens gentagne klager fokuserer på det lukkede pool- og spabad samt ujævn vedligeholdelse af forskellige områder.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Hilton Garden Inn Richmond Airport roser rejsende det venlige personale, den bekvemme beliggenhed ved lufthavnen med tidlig shuttlebus, og baren og grillen på stedet, mens gentagne klager fokuserer på det lukkede pool- og spabad samt ujævn vedligeholdelse af forskellige områder.

Tilbagemeldinger om renligheden er blandede, fra meget rene værelser til rapporter om lugt, snavs og slidte tæpper. Værelserne er generelt stille og undertiden rummelige, men gæster rapporterer om gammeldags indretning, ubehagelige madrasser, periodisk varmt vand og lejlighedsvise vedligeholdelses- eller forbindelsesproblemer. Samlet set kan man forvente et praktisk stopover ved lufthavnen med god service midt i aldrende faciliteter.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

En bar/restaurant på stedet og en tidlig lufthavnsshuttle er værdsat, men mange gæster fandt poolen og spabadet lukket. Nogle nævner et lille fitnesscenter og lejlighedsvise strømafbrydelser eller problemer med elevatorer, ismaskiner eller shuttlebusstider.

Relaterede gæsteanmeldelser

8

Kathleen

3. aug. 2025

·

Overnattede 2 nætter

Overall good property, only downfall was the pool was closed and my son was really looking forward to it.

Overall good property, only downfall was the pool was closed and my son was really looking forward to it.

6

Lara

19. dec. 2024

·

The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.

The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.

10

Shawn

17. apr. 2023

·

Overnattede 2 nætter

Pool and Hot Tub was under construction

Pool and Hot Tub was under construction

4

Melissa

29. okt. 2023

·

Overnattede 1 nat

Just finished my stay here. I arrived at 3pm and was told they had no clean rooms due to staffing. I waited for 4 hours before they had a room available and had to change cloths in the bathroom before my event. They had the bar open but I was told they were unable to serve food. I asked if my room could be discounted and there was no manager on staff. The lady working the desk was very nice and did the best she could but it is obvious this hotel has poor management. The room was clean when I was able to check in, the ice machine on the floor was broke and there was no vending machine. There was a large group of people out the front enterance who were shot gunning beers and had it spilled all over the side walk. The atm machine in the lobby also is broken. Would stay somewhere else.

Just finished my stay here. I arrived at 3pm and was told they had no clean rooms due to staffing. I waited for 4 hours before they had a room available and had to change cloths in the bathroom before my event. They had the bar open but I was told they were unable to serve food. I asked if my room could be discounted and there was no manager on staff. The lady working the desk was very nice and did the best she could but it is obvious this hotel has poor management. The room was clean when I was able to check in, the ice machine on the floor was broke and there was no vending machine. There was a large group of people out the front enterance who were shot gunning beers and had it spilled all over the side walk. The atm machine in the lobby also is broken. Would stay somewhere else.

8

Somer

12. aug. 2025

·

Overnattede 2 nætter

very clean, staff was friendly, pool wasn't in service which was a huge bummer. Otherwise I would recommend.

very clean, staff was friendly, pool wasn't in service which was a huge bummer. Otherwise I would recommend.

10

Caroline

20. okt. 2023

·

Overnattede 1 nat

Service was excellent. Quick/friendly shuttle service to the airport. I only wish the light bulbs in the bedroom were a warm color. They were so cool that they woke me up while I was trying to settle in for the evening.

Service was excellent. Quick/friendly shuttle service to the airport. I only wish the light bulbs in the bedroom were a warm color. They were so cool that they woke me up while I was trying to settle in for the evening.

8

Jo

1. okt. 2025

·

Overnattede 3 nætter

Employees are nice. It was great having a little store, restaurant and bar all in the same building. The bartender was a hoot-she was super friendly.

Employees are nice. It was great having a little store, restaurant and bar all in the same building. The bartender was a hoot-she was super friendly.

6

Carole

2. mar. 2025

·

Overnattede 1 nat

Advertised as 24 hour shuttle to airport. Incorrect. That’s why I booked..for 5 am flight departure. Shuttle starts at 4 am. No chance to arrive on time based on that. Had to arrange Lyft which cost an additional $30. Disappointed. I will continue to stay at Sheraton 4 points. Thanks.

Advertised as 24 hour shuttle to airport. Incorrect. That’s why I booked..for 5 am flight departure. Shuttle starts at 4 am. No chance to arrive on time based on that. Had to arrange Lyft which cost an additional $30. Disappointed. I will continue to stay at Sheraton 4 points. Thanks.

6

Camille

12. jun. 2025

·

Overnattede 4 nætter

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

2

Dory

5. aug. 2025

·

Overnattede 2 nætter

Fire alarm always goes off forcing you to leave at random times Pool is always closed Breakfast is not included Gym is really small Rooms smell bad

Fire alarm always goes off forcing you to leave at random times Pool is always closed Breakfast is not included Gym is really small Rooms smell bad

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne er ujævne: flere gæster fandt værelser og fællesområder meget rene, mens andre rapporterede om lugt, hår eller snavs på badeværelset, slidte tæpper og en enkelt skadedyr.

Relaterede gæsteanmeldelser

2

Susana

1. aug. 2025

·

Overnattede 1 nat

I did not like how the bathroom floor looked as if all the dirt was pushed to the walls or corner. Did not like finding long hair strands on bathroom floor and bathtub walls. Under beds had visible garbage can tell never clean under beds. A big hair clump hanging off the phone near the desk area. I would not recommend this place.

I did not like how the bathroom floor looked as if all the dirt was pushed to the walls or corner. Did not like finding long hair strands on bathroom floor and bathtub walls. Under beds had visible garbage can tell never clean under beds. A big hair clump hanging off the phone near the desk area. I would not recommend this place.

8

Somer

12. aug. 2025

·

Overnattede 2 nætter

very clean, staff was friendly, pool wasn't in service which was a huge bummer. Otherwise I would recommend.

very clean, staff was friendly, pool wasn't in service which was a huge bummer. Otherwise I would recommend.

6

Camille

12. jun. 2025

·

Overnattede 4 nætter

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

2

David

17. aug. 2025

·

Overnattede 4 nætter

The pool/spa was suddenly “under maintenance” the morning after our first night. This was not communicated to us when we booked the hotel or when we checked in. The place was filthy, including our hotel room, the elevator, etc..

The pool/spa was suddenly “under maintenance” the morning after our first night. This was not communicated to us when we booked the hotel or when we checked in. The place was filthy, including our hotel room, the elevator, etc..

6

Jasmine

26. apr. 2025

·

Overnattede 1 nat

Once you enter the hotel it looks nice, clean, and inviting but when I went to our room on the fourth floor the entire floor smelled like must. Idk what they use to clean the carpet but the smell was terrible. When we arrived at the room there was a medium sized roach there to greet us which my partner had to get rid of before I would enter the room. The room itself was okay, no complaints other than the iron had burned fabric on it so we had to be careful ironing our clothes for the wedding we attended. Great place for an overnight trip but no extended stay. We ended up leaving extremely early because we just didn’t trust taking a shower there so we went home once the wedding we attended was over.

Once you enter the hotel it looks nice, clean, and inviting but when I went to our room on the fourth floor the entire floor smelled like must. Idk what they use to clean the carpet but the smell was terrible. When we arrived at the room there was a medium sized roach there to greet us which my partner had to get rid of before I would enter the room. The room itself was okay, no complaints other than the iron had burned fabric on it so we had to be careful ironing our clothes for the wedding we attended. Great place for an overnight trip but no extended stay. We ended up leaving extremely early because we just didn’t trust taking a shower there so we went home once the wedding we attended was over.

10

Shakira

20. okt. 2023

·

Overnattede 1 nat

Very clean rooms and friendly staff

Very clean rooms and friendly staff

4

Tommy

1. aug. 2023

·

Overnattede 1 nat

The tub floor was full of sand.

The tub floor was full of sand.

6

Mark

16. jun. 2025

·

Overnattede 1 nat

Room and elevators were dirty

Room and elevators were dirty

8

James

21. okt. 2024

·

Overnattede 1 nat

Staff at front desk was spot on, didn't take long to get checked in. Room was clean and welcoming. Bathroom was clean. Lobby area was clean and had a good atmosphere going. Overall a great stay.

Staff at front desk was spot on, didn't take long to get checked in. Room was clean and welcoming. Bathroom was clean. Lobby area was clean and had a good atmosphere going. Overall a great stay.

10

Lesley

28. maj 2025

·

Overnattede 1 nat

The property was beautiful and peaceful. Beds were nice and comfortable. Rooms were spacious and clean. Location was perfect!

The property was beautiful and peaceful. Beds were nice and comfortable. Rooms were spacious and clean. Location was perfect!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt stille og undertiden rummelige, men indretningen føles gammeldags, med rapporter om ubehagelige senge, periodisk varmt vand, vedligeholdelsesproblemer og pletvis Wi-Fi eller mobildækning.

Relaterede gæsteanmeldelser

4

Christopher

9. jul. 2025

·

Overnattede 1 nat

We were in room 521 and last night the roof leaked. I woke up to water all over the night stand to incline my phone. The ac was leaking on the carpet I will be emailing the manager.

We were in room 521 and last night the roof leaked. I woke up to water all over the night stand to incline my phone. The ac was leaking on the carpet I will be emailing the manager.

8

Jennifer

30. jun. 2025

·

Overnattede 1 nat

Rooms are a little dated.

Rooms are a little dated.

6

Robert

17. dec. 2024

·

Overnattede 1 nat

Room was very plain bed was not very comfortable. Toilet ran nonstop shower had weak pressure. Just a very average day.

Room was very plain bed was not very comfortable. Toilet ran nonstop shower had weak pressure. Just a very average day.

6

Michelle

15. apr. 2024

·

Overnattede 1 nat

Please note…this isn’t a negative post…I just didn’t get a chance to explain these issues to the front desk before leaving this morning. The front desk agent m was great! I really appreciated the fact that our room number wasn’t shouted upon check-in. Extremely pleased with housekeeping as well. Issues…the bathroom was subpar. The vent was inoperable, the shower head was damaged (water spraying a lot. I tightened the shower head and that helped a bit but didn’t stop the leaking. The tub stopper was broken. We just left it on the corner of the tub. The toilet seat could be replaced with new, a lot of dings on it. The mattress was HORRIBLE!!! Super noisy (sitting / positioning…nothing else). And it was not hard nor soft…just existed. Not a good nights sleep at all. Overall, it’s OK for for an overnight sleep and morning shower. But anything more, the front desk would have been called during the entire stay. But service was amazing!!! This has nothing to do with the service received. So, I must say thank you for the awesome and personable service we received while staying here.

Please note…this isn’t a negative post…I just didn’t get a chance to explain these issues to the front desk before leaving this morning. The front desk agent m was great! I really appreciated the fact that our room number wasn’t shouted upon check-in. Extremely pleased with housekeeping as well. Issues…the bathroom was subpar. The vent was inoperable, the shower head was damaged (water spraying a lot. I tightened the shower head and that helped a bit but didn’t stop the leaking. The tub stopper was broken. We just left it on the corner of the tub. The toilet seat could be replaced with new, a lot of dings on it. The mattress was HORRIBLE!!! Super noisy (sitting / positioning…nothing else). And it was not hard nor soft…just existed. Not a good nights sleep at all. Overall, it’s OK for for an overnight sleep and morning shower. But anything more, the front desk would have been called during the entire stay. But service was amazing!!! This has nothing to do with the service received. So, I must say thank you for the awesome and personable service we received while staying here.

4

Christina

14. okt. 2025

·

Overnattede 1 nat

Tired hotel that needs updating.

Tired hotel that needs updating.

4

Kristen

29. okt. 2023

·

Overnattede 1 nat

Book a room with 2 queen bed, but only had 1 king with pull out when we got there. We told it was a hotel and things like that happened. Didn’t offer to try and fix this situation or anything. Pull out slept like a rock. The Wi-Fi was awful, so forget about doing work. There were no USB ports for charging electronics. Very disappointed considering the price.

Book a room with 2 queen bed, but only had 1 king with pull out when we got there. We told it was a hotel and things like that happened. Didn’t offer to try and fix this situation or anything. Pull out slept like a rock. The Wi-Fi was awful, so forget about doing work. There were no USB ports for charging electronics. Very disappointed considering the price.

8

Yolonda D

10. aug. 2025

·

Overnattede 2 nætter

The staff was very professional and accommodating. Service was top tier. PLEASE work on the hot water. Get better pillows and add blankets in the room. The rooms are dated. Time to remodel.

The staff was very professional and accommodating. Service was top tier. PLEASE work on the hot water. Get better pillows and add blankets in the room. The rooms are dated. Time to remodel.

8

Leah

24. jun. 2025

·

Overnattede 3 nætter

The hotel is very close to the airport and is a quiet stay. Hotel staff is quite nice! Gave us extra towels and bottled water when we asked. Cell phone reception for some reason was very weak (within the rooms). Lobby and outside no issues.

The hotel is very close to the airport and is a quiet stay. Hotel staff is quite nice! Gave us extra towels and bottled water when we asked. Cell phone reception for some reason was very weak (within the rooms). Lobby and outside no issues.

8

Denzil

28. maj 2023

·

Overnattede 1 nat

Nice hotel and staff. Clean and good stay for an overnight. Several nice restaurants within a few miles. Very poor wifi access and even worse cellphone coverage. Look forward to using the pool and hot tub but there was some sort of pool party going on.

Nice hotel and staff. Clean and good stay for an overnight. Several nice restaurants within a few miles. Very poor wifi access and even worse cellphone coverage. Look forward to using the pool and hot tub but there was some sort of pool party going on.

6

David

18. maj 2025

·

Overnattede 1 nat

This is a tired hotel desperate in need of updating.

This is a tired hotel desperate in need of updating.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives ofte som venligt, imødekommende og professionelt, selvom der er gentagne klager over uforskammethed, dårlig kommunikation og et misset vækkeopkald.

Relaterede gæsteanmeldelser

4

Henry

26. mar. 2024

·

Overnattede 5 nætter

Very incompetent staff members

Very incompetent staff members

6

Lara

19. dec. 2024

·

The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.

The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.

10

Robert

8. jun. 2024

·

Overnattede 1 nat

The hotel staff was great, especially the people who were there when we checked in! They were awesome! We had a long day prior to checking in, and arrived at around 11pm and they were awesome to work with! We had a very short stay due to catching a plane home in 4 hours after checking in.

The hotel staff was great, especially the people who were there when we checked in! They were awesome! We had a long day prior to checking in, and arrived at around 11pm and they were awesome to work with! We had a very short stay due to catching a plane home in 4 hours after checking in.

10

Daniel

2. sep. 2024

·

Overnattede 1 nat

The entire staff was exceptional. I wish I got names. The front desk, the gentleman that took breakfast orders, and the chef that came out and checked on folks. They were all warm, friendly, and caring. Big smiles and great hospitality.

The entire staff was exceptional. I wish I got names. The front desk, the gentleman that took breakfast orders, and the chef that came out and checked on folks. They were all warm, friendly, and caring. Big smiles and great hospitality.

8

Eric

9. nov. 2025

·

Overnattede 1 nat

Hotel staff was amazing. They accommodated my early check in. As well, showed concern and care for my arrival to my event.

Hotel staff was amazing. They accommodated my early check in. As well, showed concern and care for my arrival to my event.

10

Diane

9. apr. 2024

·

Overnattede 3 nætter

Tarike, is one of the best workers you have there!! She is nice and willing to help. The people at the front desk are horrible and need and attitude change. They act like they are being forced to work. You need more employees like Tarike.

Tarike, is one of the best workers you have there!! She is nice and willing to help. The people at the front desk are horrible and need and attitude change. They act like they are being forced to work. You need more employees like Tarike.

10

Gary

31. aug. 2025

·

Overnattede 2 nætter

Will stay here again, staff is amazing

Will stay here again, staff is amazing

2

Lysia

29. jun. 2025

·

Overnattede 5 nætter

The front desk staff mostly was very rude and would not even listen to my concerns about cancellation and their policy. I would not recommend staying there at all.

The front desk staff mostly was very rude and would not even listen to my concerns about cancellation and their policy. I would not recommend staying there at all.

8

Angela

25. feb. 2024

·

Overnattede 1 nat

I used a third party for reserving my room and of course, when I checked in my reservation was wrong. The friendly gentleman at the front desk help me out tremendously. Great service.

I used a third party for reserving my room and of course, when I checked in my reservation was wrong. The friendly gentleman at the front desk help me out tremendously. Great service.

4

Melissa

7. apr. 2024

·

Overnattede 1 nat

Asked for wake up call in order to be at airport on time, never got it. Asked for shuttle to take me to airport and the lady at the coin was very rude.

Asked for wake up call in order to be at airport on time, never got it. Asked for shuttle to take me to airport and the lady at the coin was very rude.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Meget bekvemt i forhold til Richmond International Airport og større veje, og mange fandt det stille på trods af beliggenheden.

Relaterede gæsteanmeldelser

10

Dory

26. jun. 2025

·

Overnattede 4 nætter

Good location

Good location

8

martie

9. maj 2025

·

Overnattede 1 nat

Great place near the airport

Great place near the airport

8

Bree'Anna

10. aug. 2025

·

Overnattede 2 nætter

The stay was exactly what we needed and was in super close proximity to the highway and airport but still was quiet. Bed was very comfy. Experienced some issues with hot water being fleeting over our stay but overall a decent stay.

The stay was exactly what we needed and was in super close proximity to the highway and airport but still was quiet. Bed was very comfy. Experienced some issues with hot water being fleeting over our stay but overall a decent stay.

10

Chaunci

25. mar. 2024

·

Overnattede 1 nat

Very close to the Richmond International Airport. The service was exceptional.

Very close to the Richmond International Airport. The service was exceptional.

10

Rekelia

13. nov. 2024

·

Overnattede 1 nat

For it being by the airport it was not as noisy as i thought and the beds slept very well

For it being by the airport it was not as noisy as i thought and the beds slept very well

8

martie

2. jun. 2025

·

Overnattede 1 nat

Great location by the airport.

Great location by the airport.

10

Virginia

15. apr. 2024

·

Overnattede 1 nat

It was convenient to the airport. We had to leave too early in the morning so we really did not get to assess the benefits of the hotel, but I looked nice and it satisfied our needs.

It was convenient to the airport. We had to leave too early in the morning so we really did not get to assess the benefits of the hotel, but I looked nice and it satisfied our needs.

8

Leah

24. jun. 2025

·

Overnattede 3 nætter

The hotel is very close to the airport and is a quiet stay. Hotel staff is quite nice! Gave us extra towels and bottled water when we asked. Cell phone reception for some reason was very weak (within the rooms). Lobby and outside no issues.

The hotel is very close to the airport and is a quiet stay. Hotel staff is quite nice! Gave us extra towels and bottled water when we asked. Cell phone reception for some reason was very weak (within the rooms). Lobby and outside no issues.

10

Andrew

3. mar. 2024

·

Overnattede 1 nat

Great location near the airport! Will stay again if I’m back in Virginia

Great location near the airport! Will stay again if I’m back in Virginia

10

Donna

12. jun. 2023

·

Overnattede 1 nat

We have stayed at several hotels in this area when we fly into Richmond late at night or have super early flights. This is now my favorite -very clean and has a bar and restaurant. We were able to take the shuttle to the airport at 4 am for our 5:15 flight which was very convenient.

We have stayed at several hotels in this area when we fly into Richmond late at night or have super early flights. This is now my favorite -very clean and has a bar and restaurant. We were able to take the shuttle to the airport at 4 am for our 5:15 flight which was very convenient.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Gæster roser baren og grillen og nogle morgenmad, men morgenmad er ikke inkluderet og kan være dyr, med lejlighedsvise uoverensstemmelser i kvalitet eller tilgængelighed.

Relaterede gæsteanmeldelser

10

sherry

23. sep. 2023

·

Overnattede 1 nat

Mallory, at the front desk, was welcoming. Desired room wasn’t ready and she upgraded us to a suite with a jetted tub. She had all the answers to our questions as we had not stayed in the area before. We appreciated her knowledge and assistance. Plenty of parking. There are four hotels on the same property. The shuttle service to and from the airport is easy and close. The hotel has a bar/restaurant open from 5-10pm. The breakfast cost $15 a person. It did serve until 11am which is nice. We got there close to 10:30am, and most items were luke warm, or were unappealing. The hotel has an indoor pool/hot tub and an exercise room. We did not use either. Overall, this property served us well. We would stay here again.

Mallory, at the front desk, was welcoming. Desired room wasn’t ready and she upgraded us to a suite with a jetted tub. She had all the answers to our questions as we had not stayed in the area before. We appreciated her knowledge and assistance. Plenty of parking. There are four hotels on the same property. The shuttle service to and from the airport is easy and close. The hotel has a bar/restaurant open from 5-10pm. The breakfast cost $15 a person. It did serve until 11am which is nice. We got there close to 10:30am, and most items were luke warm, or were unappealing. The hotel has an indoor pool/hot tub and an exercise room. We did not use either. Overall, this property served us well. We would stay here again.

8

Kora

11. nov. 2024

·

Overnattede 2 nætter

The biggest downside was not having breakfast included. It was a bit pricy and then to charge $15 for breakfast seemed outrageous. Include free breakfast if you’re going to charge more than Holiday Inn Express.

The biggest downside was not having breakfast included. It was a bit pricy and then to charge $15 for breakfast seemed outrageous. Include free breakfast if you’re going to charge more than Holiday Inn Express.

10

Carla

16. nov. 2024

·

Overnattede 1 nat

The bar and grill was excellent !

The bar and grill was excellent !

6

Paul

12. jan. 2025

·

Overnattede 1 nat

Had to have front desk come and set up tv to work. Breakfast not included, and expensive.

Had to have front desk come and set up tv to work. Breakfast not included, and expensive.

10

Pamela

15. dec. 2024

·

Overnattede 2 nætter

Staff 5 FOOD was AWESOME

Staff 5 FOOD was AWESOME

10

Jason

5. nov. 2025

·

Overnattede 1 nat

Breakfast was great. Just thought it would be a continental breakfast.

Breakfast was great. Just thought it would be a continental breakfast.

10

Alfredo

1. okt. 2023

·

Overnattede 2 nætter

the staff was great, the breakfast was delicious.

the staff was great, the breakfast was delicious.

6

Camille

12. jun. 2025

·

Overnattede 4 nætter

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.

8

Virginia

26. maj 2023

·

Overnattede 1 nat

Wanted and booked because of hot tub….. alas it’s closed for maintenance …… how THEY word breakfast is as if u get a breakfast….. BUT another surprise…… they want u to pay and then they take 10.00 off ur bill…… shady

Wanted and booked because of hot tub….. alas it’s closed for maintenance …… how THEY word breakfast is as if u get a breakfast….. BUT another surprise…… they want u to pay and then they take 10.00 off ur bill…… shady

6

Danella

19. jan. 2024

·

Overnattede 4 nætter

With this being a Hilton hotel I expected better . But the fact I paid for breakfast ( extra) when booking my stay and got charged 10.00 for 2 scrambled eggs !! Then I have to pay for parking 10.00 a day. Which is ridiculous! You are already paying a good bit for the hotel room that is definitely out dated . The only thing good of the week long stay was Tiffany at the front desk .

With this being a Hilton hotel I expected better . But the fact I paid for breakfast ( extra) when booking my stay and got charged 10.00 for 2 scrambled eggs !! Then I have to pay for parking 10.00 a day. Which is ridiculous! You are already paying a good bit for the hotel room that is definitely out dated . The only thing good of the week long stay was Tiffany at the front desk .

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

4

David

sidste uge

·

Overnattede 1 nat

The hotel's key machine was out of order and could not issue keys to arriving guests. I was discouraged from checking in but was not provided with alternative accommodations. The front desk was under-staffed both in the afternoon and the following morning.

The hotel's key machine was out of order and could not issue keys to arriving guests. I was discouraged from checking in but was not provided with alternative accommodations. The front desk was under-staffed both in the afternoon and the following morning.

10

Barclay

9. aug. 2026

·

Overnattede 3 nætter

Staff was friendly, room was clean and comfortable. I was a bit worried about staying near an airport, but honestly was not a bother in the slightest.

Staff was friendly, room was clean and comfortable. I was a bit worried about staying near an airport, but honestly was not a bother in the slightest.

4

Crystal

4. aug. 2026

·

Overnattede 1 nat

Unfortunately, our experience was extremely disappointing. The room’s door lock was malfunctioning, the bathroom floor was dirty with a white powdery substance, there were no towels, washcloths, or soap provided, and there appeared to be black mold on the curtains. Additionally, the indoor pool was too cold to enjoy, and the hot tub was completely out of service. When I reported these issues to the front desk, I was informed that the hotel’s systems were down.

Unfortunately, our experience was extremely disappointing. The room’s door lock was malfunctioning, the bathroom floor was dirty with a white powdery substance, there were no towels, washcloths, or soap provided, and there appeared to be black mold on the curtains. Additionally, the indoor pool was too cold to enjoy, and the hot tub was completely out of service. When I reported these issues to the front desk, I was informed that the hotel’s systems were down.

10

John

18. jul. 2026

·

Overnattede 3 nætter

excellent hotel that wax very clean and close to everything

excellent hotel that wax very clean and close to everything

8

Derriesha

17. jul. 2026

·

Overnattede 1 nat

Nice, quiet and cozy hotel.

Nice, quiet and cozy hotel.

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