Name: Candlewood Suites Rocky Mount by IHG
Address: 688 English Road, Rocky Mount, North Carolina, United States of America, Rocky Mount, North Carolina, US
Price range: $75–$187 per night
Rating: 8.13

What guests think

At Candlewood Suites Rocky Mount by IHG, guests highlight friendly front-desk service and the convenience of spacious suite-style rooms with kitchenettes, while feedback is mixed on cleanliness and upkeep, with some noting dated areas and occasional maintenance issues.

The location near I-95 and nearby dining is convenient, and many appreciate the pet-friendly setup. Facilities include an outdoor pool, free laundry and a small market with complimentary coffee, though some report elevator or common-area wear and parking disruptions during construction. Several travelers mention noise at night and note that there is no breakfast service. Expect practical, apartment-style lodging with uneven polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site features include an outdoor pool, free self-service laundry, a small market with complimentary coffee, and pet-friendly policies; parking is generally easy but has been limited during construction. Some guests noted elevator problems and visible wear in common areas.

Related guest reviews

10

Philip

May 1, 2023

·

Stayed 4 nights

The staff are incredibly nice and helpful. Love the market center with the free coffee. Internet worked great. Very convenient to I-95 and lots of eating places.

10

Sharon

Jul 18, 2025

·

Stayed 2 nights

It was ok beautiful furniture in suite. The air conditioner was super cold just like I like it. Only the pool needs cleaning

10

Jessica

Feb 6, 2023

·

Stayed 3 nights

Spacious, clean, and comfortable. Staff were friendly and accommodating. Plenty of parking and a small convenience shop with complimentary coffee and items for purchase. Would absolutely stay again!

8

Lekale

Dec 30, 2024

·

Stayed 1 night

I didn't like how a section of the parking lot was under construction with no prior warning. But every other aspect was good.

10

Tanasha

May 26, 2024

·

Stayed 2 nights

We stayed at Candlewood for our family cookout for the weekend. We had our dogs with us, one of which is still potty training. I love that there is a Free washer and dryer and a loaner locker just in case you forget something for your pet. The hotel is clean and the kids enjoyed the outdoor pool. The staff were friendly information about the hotel and surrounding area. We are currently looking up other Candlewood suites to stay in because we can take the dogs with us

6

Joel

Jul 9, 2023

·

Stayed 1 night

probably understaffed. Bless their heart the person on duty responded immediately to all issues. some trash in public areas…pool area party scene with sketch loud music. smell of marijuana in hallways. #1 issue- Bedroom hot!! AC in other room and fan vent pass through broken bashed up and clogged with dust. Hot and comfortable sleep in bedroom. pull out bed not sheeted and cheap thin torturously lumpy. No free breakfast as sold either. will look elsewhere next time. again the attendant was super nice and i sense the regional management is lacking in support of line staff. Sad this is what a 200 dollar a night room is theses days. Do the right thing and fix the climate issue so the room is worth it. It was clean otherwise and had nice features.

6

Stephen

Jan 11, 2025

·

Stayed 1 night

No hot water, at least on the 3rd floor. Things break, I get that, and Im not sure how long it was like that. Outside trash receptacle overflowing.. Elevator was missing a handrail and there was debris on the floor of the elevator car and also in the tracks for the doors. It was just a one-night stopover for me, so these things did cause me permanent mental anguish but if I was staying longer they might have

2

Deirdre

Jan 3, 2023

·

Stayed 1 night

front desk the clerk was nasty and worried about when he was leaving. the elevator wasn’t working and they wanted to put me on the third floor they put my on the first floor and charged me the same rate . our room was dirty and it smelled like dog. no Breakfast and the hotel was dirty. this hotel must not be IHG. IHG members get better.

10

John Michael

Oct 19, 2024

·

Stayed 1 night

Candlewood Suites Rocky Mount is conveniently located, quiet and clean. The full-size refrigerator is a big plus. Beds were very comfortable and provided a good night’s sleep on our long journey. Parking was easy and plentiful, and a lot of dining options were a short distance away. The hotel was pet friendly for our small dog too. This is our hotel of choice on our northbound drives to NJ from Florida. The only problem was a minor issue with the room door on our room 104. We were able to correct the issue with the help of the front desk staff.

10

FRANK

Oct 2, 2025

·

Stayed 1 night

Very cooperative staff; property is clean and inviting; however parking lot is limited due to construction - not easy to get around in it.

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Cleanliness

Feedback is inconsistent: several guests found rooms and public areas dirty or musty (stained linens, pet hair, mold or pests reported), while others described clean, well-kept accommodations. Hallways and elevators are frequent trouble spots.

Related guest reviews

10

Latia

Nov 29, 2024

·

Stayed 1 night

This location is very clean and nice situated next to the Harley Davidson store. The moment I checked into the moment, I checked out it was nothing but professionalism and customer service with a smile. My room was very clean

2

Jared

May 4, 2025

·

Stayed 1 night

The room was completely dirty, the bed still had hair and who knows what else on it,because they did not change the sheets, the toilet had pee in it.... it was a rough experience.

4

Beth

Sep 22, 2024

·

Stayed 1 night

Great staff. Went out of their way to meet and great. But the property needs a facelift. And the cleaning staff needs to be pushed.

10

Kraig

Oct 13, 2025

·

Stayed 1 night

Late night stopover in route to destination, Clean, comfortable, spacious room.

4

Cranston

Aug 28, 2025

·

Stayed 2 nights

The check in clerk was really nice but that's about it. The rooms were dirty and sheets were stained with various different colors. Fan in the wall was not working. Couch had pet hair all over it I didn't even want to sit down. Recliner was filthy. Looked so comfortable but was so dirty. I love the idea of these being like small apartments but if the staff just took a little more time to clean this would be a hit. Elevator was dirty as well. We knew that we overpaid severely for these rooms.

4

Martin

Nov 23, 2025

·

Stayed 1 night

Staff were very pleasant. The floor in our room was very dirty. Going bear foot for the evening made our feet black. Needs a good moping. Elevator floor and hallway was unswept as well. Thanks

2

Alaisa

Dec 31, 2022

·

Stayed 19,352 nights

This property had bed bugs.

2

Michael

Jun 25, 2025

·

Stayed 1 night

This place is absolutely disgusting. Cockroaches, mice, no air conditioning, smells awful. I literally felt sick just being in the room.

4

Savi

Sep 18, 2024

·

Stayed 1 night

The property was old and needs to be updated. The laundry was in the lobby. It did not feel clean.

6

Gary

Jan 2, 2025

·

Stayed 1 night

Hotel was very dirty. Halls and elevator were not vacuumed. There was no breakfast only coffee. For $110/ night I expected a better hotel.

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Rooms

Many like the spacious suites with kitchenettes and comfortable beds. Decor feels dated to some, and a number reported noise from hallways or adjacent rooms.

Related guest reviews

10

Philip

May 1, 2023

·

Stayed 4 nights

The staff are incredibly nice and helpful. Love the market center with the free coffee. Internet worked great. Very convenient to I-95 and lots of eating places.

4

Caroline

Mar 14, 2023

·

Stayed 1 night

Needs a cosmetic upgrade you could hear everything in the rooms around you and above you was unable to get to sleep until 1 AM because of the noise

10

Kraig

Oct 13, 2025

·

Stayed 1 night

Late night stopover in route to destination, Clean, comfortable, spacious room.

6

Paul

Aug 10, 2025

·

Stayed 1 night

Just a bit shabby and sterile

10

Lisa

Aug 27, 2025

·

Stayed 1 night

We drove 5 hours in the rain from Pennsylvania. When we arrived we were greeted by a friendly hostess. The room was very clean. It was nice to have a full sized refrigerator. It is far enough off the busy highway to not hear traffic all night. Will definitely stay there again.

10

Leslie

Jun 22, 2024

·

Stayed 1 night

I liked the nice large size of the suite.

10

Margaret

Aug 13, 2025

·

Stayed 1 night

Pleasantly surprised when we opened the door to our room and found it was a suite with a nice kitchen and full size fridge. We didn’t need any of these things this time around but it’s a place we will keep in mind when traveling between home and Florida.

4

Lory

Mar 9, 2023

·

Stayed 2 nights

Liked the suite concept but the hotel is worn down and needs a refresh!

6

Salvatore

Aug 9, 2025

·

Stayed 1 night

Tv is to small. Hotel was noisy

8

Betty

Jul 29, 2025

·

Stayed 1 night

Comfortable and spacious, but no breakfast

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Service

Front-desk staff are widely praised as friendly and helpful, with multiple shout-outs by name. However, some reported check-in/checkout hassles or limited on-site maintenance coverage.

Related guest reviews

10

Helen

Dec 15, 2023

·

Stayed 1 night

I had never stayed at a Candlewood property and it exceeded my expectations. Big comfy room with kitchenette and everything I needed. The staff was great- especially Lakeisha, Lauren and the night manager. I will visit again and recommend over the other available options.

6

Lisa

Sep 30, 2024

·

Stayed 2 nights

Had a difficult time checking in as the hotel tried to charge me for my stay when i already paid through expedia. checkin process was not good and neither was the checkout process. had my pet with me and i was given the 25.00 pet code. when i checked out i was told if i want the 25.00 pet fee moving forward i have to purchase a pet plan. that my next stay will be 50.00 or 75.00 pet fee. My room was clean but the checkin checkout process was awful. i don't think i would recommend becuase of how i was treated by staff and how they kept trying to charge my card even though i already paid. i plan on staying at the country inn moving since they have a no hassle 25.00 pet fee and they offer breakfast moving forward. this hotel does not offer breakfast like most hotels do and the washing machines 2 out of 3 were broke

10

Carl

Jul 30, 2025

·

Stayed 1 night

Awesome staff

10

Paige

Nov 30, 2025

·

Stayed 1 night

Very comfortable room, bed etc and great to have a kitchenette. Only stayed one night but would stay again. Very friendly helpful staff! Brittany was amazing!

10

William

May 21, 2025

·

Stayed 1 night

Very friendly staff. Clean hotel and updated. Comfortable beds.

6

Vance

Jan 24, 2025

·

Stayed 1 night

The toilet in my room was leaking. They had no staff on hand to fix it.

10

Ciji

Apr 30, 2025

·

Stayed 1 night

Brittany was awesome and great hospitality

10

Jason

Apr 28, 2024

·

Stayed 2 nights

The staff was outstanding!!!!!! Great job, especially the front desk staff.

10

FRANK

Oct 2, 2025

·

Stayed 1 night

Very cooperative staff; property is clean and inviting; however parking lot is limited due to construction - not easy to get around in it.

10

Robert

Oct 8, 2025

·

Stayed 1 night

Great staff

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Location

Convenient to I-95 and close to restaurants and venues; several note quiet rooms away from highway noise. Handy for road-trippers and event visitors.

Related guest reviews

10

Philip

May 1, 2023

·

Stayed 4 nights

The staff are incredibly nice and helpful. Love the market center with the free coffee. Internet worked great. Very convenient to I-95 and lots of eating places.

10

Michael

Jun 14, 2024

·

Stayed 1 night

Easy, efficient and comfortable stay in Rocky Mount. Close to Battle Park with lovely shaded walkways. Also easy access to Rocky Mount Mills — can’t go wrong here!

8

LEO

May 8, 2023

·

Stayed 1 night

Great location. Clean and quiet.

8

Lorna

Oct 9, 2023

·

Stayed 1 night

Issue with system checking in and was supposed to sign documents when it came up. I never got a call but did sign on my way out the door. Easy location to get off highway and right back on. Good nights rest.

10

Lisa

Aug 27, 2025

·

Stayed 1 night

We drove 5 hours in the rain from Pennsylvania. When we arrived we were greeted by a friendly hostess. The room was very clean. It was nice to have a full sized refrigerator. It is far enough off the busy highway to not hear traffic all night. Will definitely stay there again.

10

Carol

May 15, 2024

·

Stayed 2 nights

The Hotel was close to everywhere I needed to go.

10

Dena

Oct 1, 2023

·

Stayed 2 nights

We came to Rocky Mount for baseball tournament and it was very convenient to sport complex, other hotels (where other teams stayed), restaurants and etc.. parking was perfect.

10

Lavarres

Apr 7, 2024

·

Stayed 1 night

Location near highway

8

Paula

Feb 13, 2025

·

Stayed 2 nights

Overall it was a nice and the staff is super friendly. The rooms are clean and it is located in a great location, with restaurants and fast food across the street.

10

John Michael

Oct 19, 2024

·

Stayed 1 night

Candlewood Suites Rocky Mount is conveniently located, quiet and clean. The full-size refrigerator is a big plus. Beds were very comfortable and provided a good night’s sleep on our long journey. Parking was easy and plentiful, and a lot of dining options were a short distance away. The hotel was pet friendly for our small dog too. This is our hotel of choice on our northbound drives to NJ from Florida. The only problem was a minor issue with the room door on our room 104. We were able to correct the issue with the help of the front desk staff.

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AI-generated summary based on recent guest reviews

Dining

No breakfast is provided, but there is complimentary lobby coffee and a small market; restaurants are nearby.

Related guest reviews

10

Philip

May 1, 2023

·

Stayed 4 nights

The staff are incredibly nice and helpful. Love the market center with the free coffee. Internet worked great. Very convenient to I-95 and lots of eating places.

10

Jessica

Feb 6, 2023

·

Stayed 3 nights

Spacious, clean, and comfortable. Staff were friendly and accommodating. Plenty of parking and a small convenience shop with complimentary coffee and items for purchase. Would absolutely stay again!

10

Peter

Jan 3, 2023

·

Stayed 1 night

Clean facility Kitchen Suite Mini store for snacks and frozen dinners Friendly staff

8

Paula

Feb 13, 2025

·

Stayed 2 nights

Overall it was a nice and the staff is super friendly. The rooms are clean and it is located in a great location, with restaurants and fast food across the street.

8

John

Jan 5, 2025

·

Stayed 1 night

The hotel was nice for a one night stay for the volleyball tournament. There is a Mexican restaurant close by and other restaurants are 5-10 minutes away. The water pressure in the sink was slow. Bianca did a great job making you feel welcome and even sent a message about 10 minutes after check in asking me about the room accommodations. If you are looking for a hotel with full kitchen accommodations this a good spot for this No continental breakfast so plan on that if you stay here.

8

Darlene

Jul 9, 2023

·

Stayed 1 night

Good stay- service good, clean room. Bed too soft for my liking! Good neighborhood. Good places to eat within two miles of hotel.

10

John

Aug 8, 2023

·

Stayed 1 night

Very nice stay - all good. Maybe a continental breakfast would be an improvement.

6

DIANE

Apr 7, 2023

·

Stayed 2 nights

Staff friendly and helpful, clean, comfortable bed. Very small room, hotel had no jacks for luggage. No breakfast as advertised on Candlewood website.

10

Dilip

Nov 19, 2024

·

Stayed 1 night

The check in was excellent. Bianca was very friendly and fast. The lobby and the surrounding area was clean and free of trash. The coffee area was clean and well ki. Grind as you brew coffee was fresh and flavorful. Our room was sparkling clean. Every thing was working well. The bathroom was clean and stocked well with soap, shampoo, towels, and toilet rolls. The stove and microwave were functioning perfectly. The furniture was in good maintenance.

8

Betty

Jul 29, 2025

·

Stayed 1 night

Comfortable and spacious, but no breakfast

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Month	Average price
January	$82
February	$87
March	$94
April	$91
May	$93
June	$82
July	$95
August	$83
September	$92
October	$90
November	$84
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $102	15 $102	16 $101	17 $94	18 $115	19 $115
20 $76	21 $76	22 $83	23 $77	24 $85	25 $94	26 $103
27 $77	28 $77	29 $77	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $105	3 $117
4 $75	5 $80	6 $80	7 $80	8 $80	9 $123	10 $123
11 $75	12 $81	13 $81	14 $80	15 $83	16 $123	17 $132
18 $75	19 $80	20 $91	21 $95	22 $95	23 $187	24 $187
25 $77	26 $80	27 $80	28 $83	29 $83	30 $134	31 $134

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Studio Suite, 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Rocky Mount by IHG

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Prices for upcoming dates