Appart'hôtel Odalys City - Aix en Provence Ouest

The room was very very dirty, they entered in it without my authorisation, messed up my things and the sofa bed and the heating, first night no hot water. It is not safe, they go inside of many rooms and despite the cameras, the manager refused to give the images prooving they entered inside. Obviously I will relate it to the authorities.

Clean and spacious rooms. Pleasant staff, very helpful.

We travelled with dogs and had booked breakfast. We did not expect to take the dogs into the dining room but could not take them into the patio/terrace area. Had to juggle very small tray only big enough for one persons food back to the apartment with no assistance. Would have gone into Aix for breakfast if we ha known this in advance.

Very clean and spacious studio, I will highly recommend and stay here again. Receptionists were very lovely and friendly.

The rooms were beyond Spartan, not a picture anywhere to be found. The baseboards were filthy and in poor repair. There were stains on the walls and the doors and peeling paint on the terrace. There was not even the attempt providing a pleasing decor.