Mercure Mactan Cebu
From
67 US$
/ noche
Selecciona fechas para ver precios y disponibilidad
From
67 US$
/ noche
Acerca de esta propiedad
Con servicios como masajes o tratamientos faciales, te sentirás como nuevo. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, sauna y gimnasio. Otros servicios de este hotel incluye...
Servicios
Con servicios como masajes o tratamientos faciales, te sentirás como nuevo. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, sauna y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una sala de estar compartida. Con el servicio de transporte a la playa gratuito, estarás tomando el sol en un abrir y cerrar de ojos.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Lapulapu? En este hotel tienes a tu disposición 112 metros cuadrados de espacio con centro de conferencias y 6 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 06:00 a 10:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 550 habitaciones con aire acondicionado, minibar y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Mercure Mactan Cebu, te encontrarás en una fantástica zona de Lapulapu (Mactán), estarás a 1 min en coche de Mactan Shrine y a otros 8 min de Club de yates Cebu. Además, este hotel de lujo se encuentra a 17,5 km de Cruz de Magallanes.
Qué hay cerca
The Mactan Newtown(0.1 millas)
Mactan Shrine(0.3 millas)
Magellan Monument(0.4 millas)
Lapu-Lapu Monument(0.4 millas)
Mactan Expo Center(0.4 millas)
CHI, The Spa(1 millas)
Zona de procesamiento de exportación de Mactán(1.8 millas)
Parque acuático Jpark Island(2.5 millas)
Centro comercial Mactan Marina(3.7 millas)
Club de yates Cebu(3.9 millas)
Centro médico Mactan Doctors' Hospital(3.9 millas)
Mactan Town Center(4.2 millas)
City Times Square(4.3 millas)
Centro comercial Gaisano Grand de Mactán(4.5 millas)
Centro comercial The Outlets at Pueblo Verde(4.7 millas)
El aeropuerto más cercano se encuentra en Cebú (CEB-A. Internacional Mactan - Cebú)(5.3 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
NEWTOWN BLVD, MACTAN NEWTWON, LAPULAPU CITY, CEBU PHILIPPINES, Lapulapu, Filipinas
The Mactan Newtown (0.1 millas)
Mactan Shrine (0.3 millas)
Magellan Monument (0.4 millas)
Lapu-Lapu Monument (0.4 millas)
Mactan Expo Center (0.4 millas)
CHI, The Spa (1 millas)
Opciones de habitación
5
Habitación estándar, 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite presidencial, varias camas, vistas al mar
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación clásica, 2 camas individuales, vistas al mar
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Classic Room, Ocean View 1 Double Bed
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite, 1 cama de matrimonio grande con sofá cama, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
517 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Privilege, Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Habitación estándar, 1 cama de matrimonio
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Mercure Mactan Cebu
8.8
Fabuloso
Basado en 8137 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las últimas opiniones, los huéspedes destacan la amabilidad del personal, las habitaciones generalmente limpias y modernas, y la conveniente ubicación en Mactan Newtown, con acceso a una playa y piscinas. También mencionan que las habitaciones son pequeñas, que ocasionalmente hay cortes de servicios, construcciones en el área y que la playa es pequeña y rocosa.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las últimas opiniones, los huéspedes destacan la amabilidad del personal, las habitaciones generalmente limpias y modernas, y la conveniente ubicación en Mactan Newtown, con acceso a una playa y piscinas. También mencionan que las habitaciones son pequeñas, que ocasionalmente hay cortes de servicios, construcciones en el área y que la playa es pequeña y rocosa.
Estas opiniones se refieren a Belmont Hotel Mactan, no a Mercure Mactan Cebu. El servicio es ampliamente elogiado, aunque algunos informan respuestas lentas o falta de comunicación, y las opiniones sobre la comida varían desde excelentes desayunos y servicio de bar hasta opciones vegetarianas limitadas, escasez de productos y largas esperas. Espere una base moderna y con una buena relación calidad-precio en una zona animada, con acceso a la playa que está cerca, pero no frente al mar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El acceso a una playa privada y piscinas cercanas (con servicio de transporte) es un punto recurrente a favor, y el gimnasio, el baño de vapor y la sauna reciben elogios. Sin embargo, la piscina del hotel ha tenido que cerrar o tiene horarios reducidos, y la playa es pequeña y rocosa con pocas tumbonas.
Reseñas de huéspedes relacionadas
4
David
7 nov 2025
·
Se alojó 3 noches
Pool closed
Pool closed
8
Robert
2 dic 2025
·
Se alojó 1 noche
Room was great but annoyingly the hotel pool was unavailable and wasn’t highlighted prior to me booking!
Room was great but annoyingly the hotel pool was unavailable and wasn’t highlighted prior to me booking!
8
mao
14 ago 2025
·
Se alojó 3 noches
プールや海に行く人はタオルの枚数が足りない。シャワーの出し方が日本と違うので難しかったです。説明書とかあれば分かりやすかったと思う。プライベートビーチ、プールまではホテルのバスが出てるみたいですがどのバスかわからず徒歩10分の距離ですが歩きました。プールで飲み物や食べ物が注文できるのでお金かカードがあった方がいいです。そこでしか楽しめないものもあるので！シャワー室更衣室はありますが海外の人はそこで尿を出すようで臭くて私は利用できません。びしょびしょのままホテルに帰りました。他にも同じような人がいたのでありなんだと思います。ホテル内のプールも利用しましたがどちらも監視員がいるので子連れには安心です。幼児用の小さいプールもあるので水遊びを楽しめたようです。ホテルから空港までの送迎はタクシーの3倍ぐらい料金がかかります。ホテルにタクシーの手配をお願いしたら高い方の黒タクシーが来ました。メーターとは違う料金を取られぼったくられました。タクシーを呼ぶ際はアプリにしましょう！留学後の観光にこちらのホテルを利用しました。寝れれば良い、汚くなければ良いと思いましたがすごく快適でした。また利用したいです。
プールや海に行く人はタオルの枚数が足りない。シャワーの出し方が日本と違うので難しかったです。説明書とかあれば分かりやすかったと思う。プライベートビーチ、プールまではホテルのバスが出てるみたいですがどのバスかわからず徒歩10分の距離ですが歩きました。プールで飲み物や食べ物が注文できるのでお金かカードがあった方がいいです。そこでしか楽しめないものもあるので！シャワー室更衣室はありますが海外の人はそこで尿を出すようで臭くて私は利用できません。びしょびしょのままホテルに帰りました。他にも同じような人がいたのでありなんだと思います。ホテル内のプールも利用しましたがどちらも監視員がいるので子連れには安心です。幼児用の小さいプールもあるので水遊びを楽しめたようです。ホテルから空港までの送迎はタクシーの3倍ぐらい料金がかかります。ホテルにタクシーの手配をお願いしたら高い方の黒タクシーが来ました。メーターとは違う料金を取られぼったくられました。タクシーを呼ぶ際はアプリにしましょう！留学後の観光にこちらのホテルを利用しました。寝れれば良い、汚くなければ良いと思いましたがすごく快適でした。また利用したいです。
10
Brian
25 sept 2025
·
Se alojó 2 noches
Excellent sauna and steam room as well as pool n resto bar on 3rd floor. Great job by Anthony and Jason overseeing the pool area and solid fitness center. Also wonderful check out experience by Mae! Very professional, friendly and quick. Thank you!
Excellent sauna and steam room as well as pool n resto bar on 3rd floor. Great job by Anthony and Jason overseeing the pool area and solid fitness center. Also wonderful check out experience by Mae! Very professional, friendly and quick. Thank you!
10
Lubor
25 abr 2025
·
Se alojó 2 noches
Nice beach and infinite pool. Good exercise room and nice pool on the third floor.
Nice beach and infinite pool. Good exercise room and nice pool on the third floor.
8
Thomas
25 may 2025
·
Se alojó 7 noches
Excellent beach access, quality gym and lovely pool area. Quality of buffet breakfast wasn’t worth paying the extra for - food was ok but would have been better off going elsewhere. Food at beach restaurant was way better - absolutely delicious.
Excellent beach access, quality gym and lovely pool area. Quality of buffet breakfast wasn’t worth paying the extra for - food was ok but would have been better off going elsewhere. Food at beach restaurant was way better - absolutely delicious.
8
MR BRIAN F
7 jul 2025
·
Se alojó 4 noches
Nice room and good location but…..shower was way too cold and they were not able to fix it. Beach and pool area very nice but 8 minute walk from hotel (all though there is an hourly shuttle from hotel.
Nice room and good location but…..shower was way too cold and they were not able to fix it. Beach and pool area very nice but 8 minute walk from hotel (all though there is an hourly shuttle from hotel.
10
Ranjna
20 mar 2025
·
Se alojó 1 noche
The hotel itself is very well maintained with great staff and the corner window rooms were beautiful. The pool and gym were fantastic. The only miss for this property is the tiny beach.
The hotel itself is very well maintained with great staff and the corner window rooms were beautiful. The pool and gym were fantastic. The only miss for this property is the tiny beach.
8
Danny
21 nov 2025
·
Se alojó 2 noches
The indoor pool on the 3rd floor was not in service when I arrived. The rooms are very small with no good place to put a suitcase. Cable telivision was also not in service when i went. The thermostat did not work correctly and neither did anyone elses that stayed in other rooms. Gym had secnt dumbell weights and was packed when I went. Breakfast was lretty good. The beach was pretty terrible. Make sure you wear shoes and anticipate breaking an ankle trying to get into the ocean. The outdoor pool by the beach is nice. Bathroom shower is righ next to the tiny surface area sink. My room actually smelled like sewer gas.
The indoor pool on the 3rd floor was not in service when I arrived. The rooms are very small with no good place to put a suitcase. Cable telivision was also not in service when i went. The thermostat did not work correctly and neither did anyone elses that stayed in other rooms. Gym had secnt dumbell weights and was packed when I went. Breakfast was lretty good. The beach was pretty terrible. Make sure you wear shoes and anticipate breaking an ankle trying to get into the ocean. The outdoor pool by the beach is nice. Bathroom shower is righ next to the tiny surface area sink. My room actually smelled like sewer gas.
10
Rachel
30 nov 2025
·
Se alojó 1 noche
The staff at this hotel are amazing, and its biggest asset. Always polite, courteous and talked as though they were really invested in what your day had ahead. The area around the hotel is unfortunately under construction, however there were places to eat. The pool was closed at the hotel, however there is a pool and beach within 5/10 min walk (also free shuttle bus). The pool near the beach does not have a huge amount of loungers and the water was cloudy. The beach is man made and very pebbly. Breakfast was great, again amazing staff.
The staff at this hotel are amazing, and its biggest asset. Always polite, courteous and talked as though they were really invested in what your day had ahead. The area around the hotel is unfortunately under construction, however there were places to eat. The pool was closed at the hotel, however there is a pool and beach within 5/10 min walk (also free shuttle bus). The pool near the beach does not have a huge amount of loungers and the water was cloudy. The beach is man made and very pebbly. Breakfast was great, again amazing staff.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran las habitaciones limpias y bien mantenidas, pero los informes recurrentes mencionan olores a humedad o alcantarilla, problemas de drenaje en el baño y fallas ocasionales en la reposición de ropa de cama o artículos de tocador.
Reseñas de huéspedes relacionadas
10
Benjamin
19 ene 2026
·
Se alojó 2 noches
Friendly staff, well cleaned room
Friendly staff, well cleaned room
10
Mikiko
3 feb 2026
·
Se alojó 2 noches
Clean room. Staffs are very friendly and professional. Their private beach/pool area is very clean! Short walk distance from the horel 5-7 minutes walk, also they have a shuttle to the beach as well.
Clean room. Staffs are very friendly and professional. Their private beach/pool area is very clean! Short walk distance from the horel 5-7 minutes walk, also they have a shuttle to the beach as well.
4
Tam Pui
20 ago 2025
·
Se alojó 5 noches
The AC was so loud and the water has weird taste; the floor got strong smell of toilet / pipes
The AC was so loud and the water has weird taste; the floor got strong smell of toilet / pipes
10
Malia
20 feb 2025
·
Se alojó 1 noche
Everything was great! We had stayed here 4X in the last 2-3 years. The only complaint I have is that the towels and the pillow covers smells like moldy. I couldn’t sleep because I was smelling the pillow’s moldy odors. I had to ask the housekeeper for different towels.
Everything was great! We had stayed here 4X in the last 2-3 years. The only complaint I have is that the towels and the pillow covers smells like moldy. I couldn’t sleep because I was smelling the pillow’s moldy odors. I had to ask the housekeeper for different towels.
6
Maris
23 oct 2025
·
Se alojó 1 noche
We stayed at Belmont Hotel Mactan for 3 nights. The staff were really great—very friendly and accommodating. I especially appreciated that guests have access to the pool at Mactan Newtown Beachfront, which was a nice bonus. However, the drainage in both the sink and shower definitely needs attention. The shower tends to clog and overflow because of how it’s set up, and when my husband checked the sink, there was a lot of buildup inside. It’s pretty gross—they really need to start using something like Draino to clean it properly. Also, housekeeping never left extra toilet paper, so I’d recommend calling for more as soon as you check in. The food was just okay, but the bartenders, John and Bryan, were fantastic! They make amazing drinks and were the highlight of our stay. Honestly, they’re probably the main reason I’d appreciate Belmont at all.
We stayed at Belmont Hotel Mactan for 3 nights. The staff were really great—very friendly and accommodating. I especially appreciated that guests have access to the pool at Mactan Newtown Beachfront, which was a nice bonus. However, the drainage in both the sink and shower definitely needs attention. The shower tends to clog and overflow because of how it’s set up, and when my husband checked the sink, there was a lot of buildup inside. It’s pretty gross—they really need to start using something like Draino to clean it properly. Also, housekeeping never left extra toilet paper, so I’d recommend calling for more as soon as you check in. The food was just okay, but the bartenders, John and Bryan, were fantastic! They make amazing drinks and were the highlight of our stay. Honestly, they’re probably the main reason I’d appreciate Belmont at all.
10
Gary
14 nov 2025
·
Se alojó 4 noches
Clean room, strong AC, helpful staff. Very comfortable.
Clean room, strong AC, helpful staff. Very comfortable.
10
Gary
18 nov 2025
·
Se alojó 3 noches
Clean room, good air conditioning, hot water in the shower.
Clean room, good air conditioning, hot water in the shower.
4
Albert Yeok Khim
23 sept 2025
·
Se alojó 4 noches
Hot water wasn't sufficient during showers. It was cool to lukewarm even after being advised to let the water run several minutes. Telephone in the room did not work - all preprogrmmed buttons went to a dead tone. In room aircon was too loud and too cold even after setting temp to as high as 29° and 30° at low fan. Certain towels, bath robes and amenities were not replaced daily and had to be requested several times with housekeeping. Room had a strong musty smell upon entering esp when aircon had not been running before. Needed aircon to dissipate the smell.
Hot water wasn't sufficient during showers. It was cool to lukewarm even after being advised to let the water run several minutes. Telephone in the room did not work - all preprogrmmed buttons went to a dead tone. In room aircon was too loud and too cold even after setting temp to as high as 29° and 30° at low fan. Certain towels, bath robes and amenities were not replaced daily and had to be requested several times with housekeeping. Room had a strong musty smell upon entering esp when aircon had not been running before. Needed aircon to dissipate the smell.
6
Roberto
15 feb 2026
·
Se alojó 3 noches
Room & Breakfast is great. But the elevator and the hallway’s smells bad
Room & Breakfast is great. But the elevator and the hallway’s smells bad
6
Yukiko
16 ene 2025
·
Se alojó 4 noches
ベルモントがあるマクタンニュータウンは、開発が進んでいてスタバやマックもあり、治安も良く夜でも明るく旅行者も多いので安心感がありました。 徒歩圏内にニュータウンビーチがあり、ベルモントの宿泊者は無料で入れました。 そこのプールがすごく良かったです！ 夜までやっていてライトアップが最高ですよ！ ホテルは新しく清潔感もありますが、部屋が何だかカビ臭かったです… あと、清掃のルールがよく分からなくて、4泊しましたがシーツ交換は0回、タオルも交換が無く言えばくれる感じでした。 部屋の清掃も入りませんでしたが、ゴミは毎日回収されてました！ お得に泊まれたしコスパ的には満足ですが、、、 4泊もするならリゾートホテルにすれば良かったなぁ〜と思いました！
ベルモントがあるマクタンニュータウンは、開発が進んでいてスタバやマックもあり、治安も良く夜でも明るく旅行者も多いので安心感がありました。 徒歩圏内にニュータウンビーチがあり、ベルモントの宿泊者は無料で入れました。 そこのプールがすごく良かったです！ 夜までやっていてライトアップが最高ですよ！ ホテルは新しく清潔感もありますが、部屋が何だかカビ臭かったです… あと、清掃のルールがよく分からなくて、4泊しましたがシーツ交換は0回、タオルも交換が無く言えばくれる感じでした。 部屋の清掃も入りませんでしたが、ゴミは毎日回収されてました！ お得に泊まれたしコスパ的には満足ですが、、、 4泊もするならリゾートホテルにすれば良かったなぁ〜と思いました！
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y cómodas, pero se describen con frecuencia como pequeñas y con espacio de almacenamiento limitado; algunos señalan ruido o controles del aire acondicionado y fallas ocasionales en la fontanería o el agua caliente. Las habitaciones de categorías superiores ofrecen más espacio y mejores vistas.
Reseñas de huéspedes relacionadas
10
Jackson
5 may 2025
·
Se alojó 1 noche
The room is small.
The room is small.
8
Michael
22 oct 2025
·
Se alojó 1 noche
Room was adjacent elevators, incessant ding every time lifts being used. Why not silence the noise at night?
Room was adjacent elevators, incessant ding every time lifts being used. Why not silence the noise at night?
10
Anthony
18 jun 2025
·
Se alojó 2 noches
Hotel is nice. Rooms are small, but overall it is great value. The food at the restaurant is very good. Location is also great, within walking distance of Lapu Lapu City.
Hotel is nice. Rooms are small, but overall it is great value. The food at the restaurant is very good. Location is also great, within walking distance of Lapu Lapu City.
8
Noboru
26 jun 2025
·
Se alojó 2 noches
部屋は狭いけど、清潔で使いやすい
部屋は狭いけど、清潔で使いやすい
10
Marshall
29 oct 2024
·
Se alojó 6 noches
Initial impression is very good, clean and modern looking. When we first arrived, the hot water was not up to snuff and the room refrigerator was not cooling. After I brought this to the staff's attention they had people there within ten minutes to fix issues and they did. The only problem with our queen sized room with ocean view, was that there was no closet or chest off drawers so you literally have to live from your suitcase., Ahhh the staff, simply incomparable, smiles, helpful, congenial, everything you couold ask for and more. Would stay there again.
Initial impression is very good, clean and modern looking. When we first arrived, the hot water was not up to snuff and the room refrigerator was not cooling. After I brought this to the staff's attention they had people there within ten minutes to fix issues and they did. The only problem with our queen sized room with ocean view, was that there was no closet or chest off drawers so you literally have to live from your suitcase., Ahhh the staff, simply incomparable, smiles, helpful, congenial, everything you couold ask for and more. Would stay there again.
8
Brett
31 may 2025
·
Se alojó 3 noches
This hotel offers a great value for the dollar. It is new, modern and has a bright and cheerful interior design. The staff here really do go out if their way to make you feel honored and special. The only two drawbacks that I encountered was that I had to run the shower for about 3 minutes before I got any hot water (I was on floor 17) and the wait to eat a meal at the restaurant was long if you didn't have the buffet. The last day we were there we ordered breakfast before leaving for the airport and ended up cancelling it because it took 35 minutes and then they came back and told me that it would be another 10 minutes after we asked where our breakfast was. There were two large groups there that were getting catered to that came in after us and I suspect the hotel made them the priority. After all, it doesn't take 45 minutes to cook some bacon and eggs, right? Although that was annoying I would still stay here again as it's a lovely hotel with great staff, modern facilities and a very reasonable price point.
This hotel offers a great value for the dollar. It is new, modern and has a bright and cheerful interior design. The staff here really do go out if their way to make you feel honored and special. The only two drawbacks that I encountered was that I had to run the shower for about 3 minutes before I got any hot water (I was on floor 17) and the wait to eat a meal at the restaurant was long if you didn't have the buffet. The last day we were there we ordered breakfast before leaving for the airport and ended up cancelling it because it took 35 minutes and then they came back and told me that it would be another 10 minutes after we asked where our breakfast was. There were two large groups there that were getting catered to that came in after us and I suspect the hotel made them the priority. After all, it doesn't take 45 minutes to cook some bacon and eggs, right? Although that was annoying I would still stay here again as it's a lovely hotel with great staff, modern facilities and a very reasonable price point.
8
Gary
17 nov 2025
·
Se alojó 1 noche
Clean room but small, excellent breakfast
Clean room but small, excellent breakfast
8
Dwayne
13 ago 2025
·
Se alojó 2 noches
The Junior Suite is the way to go at the Belmont. The views are amazing from both areas. (bedroom/living room) The dual sink vanity and large shower give the bathroom a luxury feel. There's seating for 6 people. (not counting sitting on the bed) It has two large 65 inch flat panel TVs and two air conditioning units, to keep both areas cool. There's a room safe for valuables, and a mini-fridge for beverages/snacks. My stay was on the 18th floor & very quiet. I did have an issue with a menu item while dining in the restaurant, but it was quickly removed from my bill and I was offered apologies from 3 wait staff members. The fitness center has everything you need to get a good workout in, including a sauna & steam room. There is also a private beach with a bar area that also serves food items. Access to the beach are included with your stay, but the food and drink items are billed separately. The staff members are extremely polite, helpful, and courteous. Highly recommended if you are planning a stay in Mactan Newtown.
The Junior Suite is the way to go at the Belmont. The views are amazing from both areas. (bedroom/living room) The dual sink vanity and large shower give the bathroom a luxury feel. There's seating for 6 people. (not counting sitting on the bed) It has two large 65 inch flat panel TVs and two air conditioning units, to keep both areas cool. There's a room safe for valuables, and a mini-fridge for beverages/snacks. My stay was on the 18th floor & very quiet. I did have an issue with a menu item while dining in the restaurant, but it was quickly removed from my bill and I was offered apologies from 3 wait staff members. The fitness center has everything you need to get a good workout in, including a sauna & steam room. There is also a private beach with a bar area that also serves food items. Access to the beach are included with your stay, but the food and drink items are billed separately. The staff members are extremely polite, helpful, and courteous. Highly recommended if you are planning a stay in Mactan Newtown.
10
Emily
10 abr 2025
·
Se alojó 3 noches
Nice hotel. Air conditioner is loud but that is my only complaint.
Nice hotel. Air conditioner is loud but that is my only complaint.
8
Danny
21 nov 2025
·
Se alojó 2 noches
The indoor pool on the 3rd floor was not in service when I arrived. The rooms are very small with no good place to put a suitcase. Cable telivision was also not in service when i went. The thermostat did not work correctly and neither did anyone elses that stayed in other rooms. Gym had secnt dumbell weights and was packed when I went. Breakfast was lretty good. The beach was pretty terrible. Make sure you wear shoes and anticipate breaking an ankle trying to get into the ocean. The outdoor pool by the beach is nice. Bathroom shower is righ next to the tiny surface area sink. My room actually smelled like sewer gas.
The indoor pool on the 3rd floor was not in service when I arrived. The rooms are very small with no good place to put a suitcase. Cable telivision was also not in service when i went. The thermostat did not work correctly and neither did anyone elses that stayed in other rooms. Gym had secnt dumbell weights and was packed when I went. Breakfast was lretty good. The beach was pretty terrible. Make sure you wear shoes and anticipate breaking an ankle trying to get into the ocean. The outdoor pool by the beach is nice. Bathroom shower is righ next to the tiny surface area sink. My room actually smelled like sewer gas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad, atención y profesionalismo. Una minoría informa respuestas lentas, falta de comunicación o problemas sin resolver en la recepción y en el seguimiento.
Reseñas de huéspedes relacionadas
2
Gregory
18 nov 2025
·
Se alojó 3 noches
This was the worst hotel i have ever stayed in. I arrived shortly before the check in time. My room was ready, but i was told if i wanted to check in early it would be a 1,000 piso fee. After i checked in, i learned that the pool inside the hotel was closed, the television wasn't working because the cable was out, the elevator wasn't working and i had to use the service elevator. I went up to the room and i found a used bandaid was stuck to the bathroom floor. I went down to the front desk and complained. The front desk acted as they didn't care. The entire stay i had no television service. I should have been compensated for all of the issues, but i wasn't. The hotel menu was overpriced. I ended up eating dinner at the nice Savoy hotel for half the price of the Belmont. A hotel manager should have contacted me when i complained about all the issues .The bellman was chatting with the taxi driver outside and recommended the taxi service. I got into the taxi with a friend who lives in the area. The taxi driver intentionally took us in the wrong direction. My friend who lives in the area stated to the driver that he was going the wrong direction . The taxi driver still kept driving the wrong direction to run up the taxi fare. Finally i said stop and let us out. After we exited the taxi, we got another taxi which took us in the correct route. It cost me twice as much taxi fare because of the taxi the hotel recommended. I felt cheated and taken advantage of by the hotel.
This was the worst hotel i have ever stayed in. I arrived shortly before the check in time. My room was ready, but i was told if i wanted to check in early it would be a 1,000 piso fee. After i checked in, i learned that the pool inside the hotel was closed, the television wasn't working because the cable was out, the elevator wasn't working and i had to use the service elevator. I went up to the room and i found a used bandaid was stuck to the bathroom floor. I went down to the front desk and complained. The front desk acted as they didn't care. The entire stay i had no television service. I should have been compensated for all of the issues, but i wasn't. The hotel menu was overpriced. I ended up eating dinner at the nice Savoy hotel for half the price of the Belmont. A hotel manager should have contacted me when i complained about all the issues .The bellman was chatting with the taxi driver outside and recommended the taxi service. I got into the taxi with a friend who lives in the area. The taxi driver intentionally took us in the wrong direction. My friend who lives in the area stated to the driver that he was going the wrong direction . The taxi driver still kept driving the wrong direction to run up the taxi fare. Finally i said stop and let us out. After we exited the taxi, we got another taxi which took us in the correct route. It cost me twice as much taxi fare because of the taxi the hotel recommended. I felt cheated and taken advantage of by the hotel.
10
Rosemarie
5 may 2025
·
Se alojó 3 noches
Belmont Hotel is a busy hotel and staff are exceptional at their job, professional, friendly and helpful. The hotel has access to pools and a private beach which was lovely and relaxing. I would recommend staying here and would definitely love to return.
Belmont Hotel is a busy hotel and staff are exceptional at their job, professional, friendly and helpful. The hotel has access to pools and a private beach which was lovely and relaxing. I would recommend staying here and would definitely love to return.
10
Frederick
20 nov 2025
·
Se alojó 2 noches
Unbelievable staff!
Unbelievable staff!
10
Elma
29 oct 2025
·
Se alojó 2 noches
Great hotel! Rooms were clean and comfortable. Staff were very friendly and helpful. Breakfast had many options. We enjoyed our stay!
Great hotel! Rooms were clean and comfortable. Staff were very friendly and helpful. Breakfast had many options. We enjoyed our stay!
10
Celesti
2 may 2025
·
Se alojó 5 noches
I would like to thank the staff, they are very accommodating, easy check in, though our flight was delayed. answers all the questions, again our flight back is delayed so they help us with extending our stay. The security is very wholesome.we will be back.
I would like to thank the staff, they are very accommodating, easy check in, though our flight was delayed. answers all the questions, again our flight back is delayed so they help us with extending our stay. The security is very wholesome.we will be back.
2
NAOMI
5 feb 2026
·
Se alojó 2 noches
子どもの宿泊が多いので、上階や横の部屋になってしまうと悲惨です。また、ホテルフロントスタッフの対応が悪く、申し送りがほぼ送られてません。2人か3人で1人のゲストをさばくので、何か追加オーダーすると30分待ちます。また、部屋を移動して気づいたのですが、タオルなどの用品がなぜか同じグレードでも違います。つぎは隣のサボイとか、市内にとろうと思います。
子どもの宿泊が多いので、上階や横の部屋になってしまうと悲惨です。また、ホテルフロントスタッフの対応が悪く、申し送りがほぼ送られてません。2人か3人で1人のゲストをさばくので、何か追加オーダーすると30分待ちます。また、部屋を移動して気づいたのですが、タオルなどの用品がなぜか同じグレードでも違います。つぎは隣のサボイとか、市内にとろうと思います。
10
Frederick
12 nov 2025
·
Se alojó 7 noches
The staff is unbelievable and should train other hotel staff!
The staff is unbelievable and should train other hotel staff!
6
Marrianne
14 oct 2025
·
Se alojó 6 noches
clean room, okay staff, doormen and bellboy were very nice, bathroom floods and breakfast is so so. got charged a big amount for deposit and was promised a refund, half a month later still waiting. Customer service is poor. They do not reply via email though they show email addresses. Only replied once via social media
clean room, okay staff, doormen and bellboy were very nice, bathroom floods and breakfast is so so. got charged a big amount for deposit and was promised a refund, half a month later still waiting. Customer service is poor. They do not reply via email though they show email addresses. Only replied once via social media
10
Rachel
30 nov 2025
·
Se alojó 1 noche
The staff at this hotel are amazing, and its biggest asset. Always polite, courteous and talked as though they were really invested in what your day had ahead. The area around the hotel is unfortunately under construction, however there were places to eat. The pool was closed at the hotel, however there is a pool and beach within 5/10 min walk (also free shuttle bus). The pool near the beach does not have a huge amount of loungers and the water was cloudy. The beach is man made and very pebbly. Breakfast was great, again amazing staff.
The staff at this hotel are amazing, and its biggest asset. Always polite, courteous and talked as though they were really invested in what your day had ahead. The area around the hotel is unfortunately under construction, however there were places to eat. The pool was closed at the hotel, however there is a pool and beach within 5/10 min walk (also free shuttle bus). The pool near the beach does not have a huge amount of loungers and the water was cloudy. The beach is man made and very pebbly. Breakfast was great, again amazing staff.
6
Dwayne
8 ago 2025
·
Se alojó 4 noches
Internet access and the fitness center were the high points of my stay. The property is relatively new, with new construction projects going up directly across the street. The crews were working around the clock (24 hours) during my stay. I was able to drown out most of the noise with the computer and air conditioner. The cable TV wasn't working the first 2 days. (don't know what the problem was) The first night, I couldn't get room service. (about 11:30pm) After trying 3 times (about 12:15am) I decided to go to sleep and catch breakfast at 6:30am. The front desk was unable to use a debit card to facilitate the "charge to room" option, so I had to pay for everything as the charges occurred. I attempted to schedule scuba diving with the concierge, but no one followed up with me. On night 2, I ordered a tropical smoothie at the bar downstairs. It was given to me partially full, as if someone had drank out of it. (picture below) If I didn't watch the bartender prepare it, I would have refused it. When I questioned him about it, (twice) he didn't offer an explanation. On the 3rd day, room service skipped my room for unknown reasons. I made sure to turn off the "do not disturb" light when I left the room at 11am. When I returned at 5pm nothing had been touched. Trash wasn't removed, no new bottles of water, and the towels left on the floor were still there. Since I was due to check out the next day, I didn't bother to mention it to the front desk.
Internet access and the fitness center were the high points of my stay. The property is relatively new, with new construction projects going up directly across the street. The crews were working around the clock (24 hours) during my stay. I was able to drown out most of the noise with the computer and air conditioner. The cable TV wasn't working the first 2 days. (don't know what the problem was) The first night, I couldn't get room service. (about 11:30pm) After trying 3 times (about 12:15am) I decided to go to sleep and catch breakfast at 6:30am. The front desk was unable to use a debit card to facilitate the "charge to room" option, so I had to pay for everything as the charges occurred. I attempted to schedule scuba diving with the concierge, but no one followed up with me. On night 2, I ordered a tropical smoothie at the bar downstairs. It was given to me partially full, as if someone had drank out of it. (picture below) If I didn't watch the bartender prepare it, I would have refused it. When I questioned him about it, (twice) he didn't offer an explanation. On the 3rd day, room service skipped my room for unknown reasons. I made sure to turn off the "do not disturb" light when I left the room at 11am. When I returned at 5pm nothing had been touched. Trash wasn't removed, no new bottles of water, and the towels left on the floor were still there. Since I was due to check out the next day, I didn't bother to mention it to the front desk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en Mactan Newtown, la ubicación es accesible a pie a restaurantes y a la playa, y está cerca del aeropuerto. Varios señalan que hay construcciones en curso y que la propiedad no está directamente frente a la playa.
Reseñas de huéspedes relacionadas
10
FILBERT JOHN
11 ago 2025
·
Se alojó 4 noches
Close to the beach. Its a huge property so walking to the beach will take a good 5 to 7minutes. The location is central to a lot of restaurants. This is about an hour to downtown cebu.
Close to the beach. Its a huge property so walking to the beach will take a good 5 to 7minutes. The location is central to a lot of restaurants. This is about an hour to downtown cebu.
8
SHAUNA
25 ago 2025
·
Se alojó 2 noches
The hotel its self is nice- but it’s not marketed correctly. It isn’t on the beach. You have a 10 min walk to the beach and it’s a very small beach in a cove. Pretty- but not what I was expecting at all. The area around the hotel is growing with high rises, etc so construction walls make the area unattractive. When it’s all finished it will be like a tiny Miami and in the Philippines I’m looking for quaint island vibes.
The hotel its self is nice- but it’s not marketed correctly. It isn’t on the beach. You have a 10 min walk to the beach and it’s a very small beach in a cove. Pretty- but not what I was expecting at all. The area around the hotel is growing with high rises, etc so construction walls make the area unattractive. When it’s all finished it will be like a tiny Miami and in the Philippines I’m looking for quaint island vibes.
10
Maricel
17 oct 2025
·
Se alojó 4 noches
Staff were very helpful , location is great close to the airport , the outdoor pool and the beach makes more relaxing experience in our holiday.
Staff were very helpful , location is great close to the airport , the outdoor pool and the beach makes more relaxing experience in our holiday.
10
Maris
15 nov 2025
·
Se alojó 2 noches
It’s safe and everything is walking distance
It’s safe and everything is walking distance
10
Michael
17 abr 2025
·
Se alojó 1 noche
Very friendly and welcoming staff. Accommodation is in great location and within walking distance to shops, attractions and nearby streets are very well kept
Very friendly and welcoming staff. Accommodation is in great location and within walking distance to shops, attractions and nearby streets are very well kept
10
HOMER
29 ago 2025
·
Se alojó 3 noches
Very convenient due to its central location
Very convenient due to its central location
8
Sean
28 may 2025
·
Se alojó 7 noches
I chose the Belmont because it's on Mactan Island as opposed to Cebu. I had been traveling for quite some time and needed a place that was safe, quiet and not in a metropolis. Think resort like setting. I hear the pool/bar and beach are nice - i didn't make lol. The neighborhood is modern, new and safe. The food at the hotel is okay. The drinks are expensive. So just walk to Robinsons a few doors down and stock up - the hotel didn't mind, I asked just to be sure, they were chill. The only caveat is there are no do not disturb signs so housekeeping will definitely knock. And they seem kinda weird if you skip 2 days in a row so maybe don't do that. But hey, i work remote eu time so didn't see a lot of sun. The sushi place a few doors down, cheap and great. Taste of Luciano, about a mile away, walkable safe is the best Italian food I've ever had in SE Asia. All of the employees and staff were very very nice. Thank you Belmont, I'll be back. Cheers!
I chose the Belmont because it's on Mactan Island as opposed to Cebu. I had been traveling for quite some time and needed a place that was safe, quiet and not in a metropolis. Think resort like setting. I hear the pool/bar and beach are nice - i didn't make lol. The neighborhood is modern, new and safe. The food at the hotel is okay. The drinks are expensive. So just walk to Robinsons a few doors down and stock up - the hotel didn't mind, I asked just to be sure, they were chill. The only caveat is there are no do not disturb signs so housekeeping will definitely knock. And they seem kinda weird if you skip 2 days in a row so maybe don't do that. But hey, i work remote eu time so didn't see a lot of sun. The sushi place a few doors down, cheap and great. Taste of Luciano, about a mile away, walkable safe is the best Italian food I've ever had in SE Asia. All of the employees and staff were very very nice. Thank you Belmont, I'll be back. Cheers!
8
Akira
26 nov 2025
·
Se alojó 1 noche
新しく開発されたエリアの一角にあり、周囲の環境は清潔で高級感があり良かった。空港からのアクセスが便利だとなお良かった。
新しく開発されたエリアの一角にあり、周囲の環境は清潔で高級感があり良かった。空港からのアクセスが便利だとなお良かった。
8
Senzaki
19 ago 2025
·
Se alojó 5 noches
マクタン・ニュータウンのビーチ徒歩圏に位置し、夜間の外出も問題ありません。ニュータウン内なら徒歩で外食・買い物を完結できるので、あくまでビーチリゾートを満喫することが目的なら、タクシーを利用するのは空港との往復だけでOK。兎に角ロケーションは抜群です。 物見遊山でマリバゴまでローカル・バスで行ってみましたが、あまりの別世界にショックを受けます。観光客はニュータウンを満喫することをお勧めします。
マクタン・ニュータウンのビーチ徒歩圏に位置し、夜間の外出も問題ありません。ニュータウン内なら徒歩で外食・買い物を完結できるので、あくまでビーチリゾートを満喫することが目的なら、タクシーを利用するのは空港との往復だけでOK。兎に角ロケーションは抜群です。 物見遊山でマリバゴまでローカル・バスで行ってみましたが、あまりの別世界にショックを受けます。観光客はニュータウンを満喫することをお勧めします。
10
HOMER
4 ago 2025
·
Se alojó 3 noches
Location can’t be beat
Location can’t be beat
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y la comida en el restaurante del hotel reciben muchos cumplidos, y algunos huéspedes disfrutaron del servicio de bar y a la habitación. Otros se encontraron con opciones vegetarianas limitadas, escasez de productos, largas esperas y algunos problemas de higiene o calidad.
Reseñas de huéspedes relacionadas
10
Richard
19 jul 2025
·
Se alojó 20 noches
Service was 5 star all around. Restaurant was excellent. Private beach was small but nicely kept. Transport to Cebu City attractions like SM City Center and the Aquarium takes about 40ish minutes depending on traffic. Overall a great hotel.
Service was 5 star all around. Restaurant was excellent. Private beach was small but nicely kept. Transport to Cebu City attractions like SM City Center and the Aquarium takes about 40ish minutes depending on traffic. Overall a great hotel.
6
Karen
7 may 2025
·
Se alojó 2 noches
The hotel was nice and the staff were amazing especially King and Mark but the food and drink at the beach bar and cafe were always very limited as took days to replenish stock but unable to take any with you and my son got food poisoning as the cafe kitchen had inadequate hygiene
The hotel was nice and the staff were amazing especially King and Mark but the food and drink at the beach bar and cafe were always very limited as took days to replenish stock but unable to take any with you and my son got food poisoning as the cafe kitchen had inadequate hygiene
10
brian
31 dic 2025
·
Se alojó 1 noche
Very nice hotel and great breakfast
Very nice hotel and great breakfast
6
Alan
17 ago 2024
·
Se alojó 3 noches
Friendly helpful staff. Poor buffet breakfast (cold eggs, cold pancakes, fruit not ripe). Other meals in the restaurant poorly cooked. In the room the aircon broken and operating continuously at 17 degrees (coldest setting). Was repaired 2ed day. Broken toilet set and broken toilet sprayer. No effective lighting for bathroom mirror. Overall poor value at a high price.
Friendly helpful staff. Poor buffet breakfast (cold eggs, cold pancakes, fruit not ripe). Other meals in the restaurant poorly cooked. In the room the aircon broken and operating continuously at 17 degrees (coldest setting). Was repaired 2ed day. Broken toilet set and broken toilet sprayer. No effective lighting for bathroom mirror. Overall poor value at a high price.
8
Brett
31 may 2025
·
Se alojó 3 noches
This hotel offers a great value for the dollar. It is new, modern and has a bright and cheerful interior design. The staff here really do go out if their way to make you feel honored and special. The only two drawbacks that I encountered was that I had to run the shower for about 3 minutes before I got any hot water (I was on floor 17) and the wait to eat a meal at the restaurant was long if you didn't have the buffet. The last day we were there we ordered breakfast before leaving for the airport and ended up cancelling it because it took 35 minutes and then they came back and told me that it would be another 10 minutes after we asked where our breakfast was. There were two large groups there that were getting catered to that came in after us and I suspect the hotel made them the priority. After all, it doesn't take 45 minutes to cook some bacon and eggs, right? Although that was annoying I would still stay here again as it's a lovely hotel with great staff, modern facilities and a very reasonable price point.
This hotel offers a great value for the dollar. It is new, modern and has a bright and cheerful interior design. The staff here really do go out if their way to make you feel honored and special. The only two drawbacks that I encountered was that I had to run the shower for about 3 minutes before I got any hot water (I was on floor 17) and the wait to eat a meal at the restaurant was long if you didn't have the buffet. The last day we were there we ordered breakfast before leaving for the airport and ended up cancelling it because it took 35 minutes and then they came back and told me that it would be another 10 minutes after we asked where our breakfast was. There were two large groups there that were getting catered to that came in after us and I suspect the hotel made them the priority. After all, it doesn't take 45 minutes to cook some bacon and eggs, right? Although that was annoying I would still stay here again as it's a lovely hotel with great staff, modern facilities and a very reasonable price point.
8
Thomas
25 may 2025
·
Se alojó 7 noches
Excellent beach access, quality gym and lovely pool area. Quality of buffet breakfast wasn’t worth paying the extra for - food was ok but would have been better off going elsewhere. Food at beach restaurant was way better - absolutely delicious.
Excellent beach access, quality gym and lovely pool area. Quality of buffet breakfast wasn’t worth paying the extra for - food was ok but would have been better off going elsewhere. Food at beach restaurant was way better - absolutely delicious.
10
Shallemar
23 oct 2025
·
Se alojó 5 noches
Staff are very nice and reliable whenever I need my room to be clean in my convenient time. Door man’s are very polite and always cheerful when greeting the guests. It was too late for me to realize and have try the room service and the food was amazingly delicious. I would highly recommend this hotel. 🙂
Staff are very nice and reliable whenever I need my room to be clean in my convenient time. Door man’s are very polite and always cheerful when greeting the guests. It was too late for me to realize and have try the room service and the food was amazingly delicious. I would highly recommend this hotel. 🙂
6
Amanda
21 dic 2025
·
Se alojó 2 noches
Spacious family rooms (two interconnecting rooms with 2 bathrooms). We had a good view of the ocean which was lovely to wake up to. Excellent, comfortable bedding and fairly convenient location to shops and restaurants. Breakfast was also good. We did try to dine at the restaurant one night but it didn’t really have any vegetarian options which was disappointing and when asked, they couldn’t really accommodate us.
Spacious family rooms (two interconnecting rooms with 2 bathrooms). We had a good view of the ocean which was lovely to wake up to. Excellent, comfortable bedding and fairly convenient location to shops and restaurants. Breakfast was also good. We did try to dine at the restaurant one night but it didn’t really have any vegetarian options which was disappointing and when asked, they couldn’t really accommodate us.
10
Noah
6 jun 2025
·
Se alojó 3 noches
We had a great stay here! The staff was very friendly and attentive. The breakfast food was very good and the room was clean and comfortable. The room service food exceeded expectations and was delicious!! 10/10 would recommend!
We had a great stay here! The staff was very friendly and attentive. The breakfast food was very good and the room was clean and comfortable. The room service food exceeded expectations and was delicious!! 10/10 would recommend!
6
Dwayne
8 ago 2025
·
Se alojó 4 noches
Internet access and the fitness center were the high points of my stay. The property is relatively new, with new construction projects going up directly across the street. The crews were working around the clock (24 hours) during my stay. I was able to drown out most of the noise with the computer and air conditioner. The cable TV wasn't working the first 2 days. (don't know what the problem was) The first night, I couldn't get room service. (about 11:30pm) After trying 3 times (about 12:15am) I decided to go to sleep and catch breakfast at 6:30am. The front desk was unable to use a debit card to facilitate the "charge to room" option, so I had to pay for everything as the charges occurred. I attempted to schedule scuba diving with the concierge, but no one followed up with me. On night 2, I ordered a tropical smoothie at the bar downstairs. It was given to me partially full, as if someone had drank out of it. (picture below) If I didn't watch the bartender prepare it, I would have refused it. When I questioned him about it, (twice) he didn't offer an explanation. On the 3rd day, room service skipped my room for unknown reasons. I made sure to turn off the "do not disturb" light when I left the room at 11am. When I returned at 5pm nothing had been touched. Trash wasn't removed, no new bottles of water, and the towels left on the floor were still there. Since I was due to check out the next day, I didn't bother to mention it to the front desk.
Internet access and the fitness center were the high points of my stay. The property is relatively new, with new construction projects going up directly across the street. The crews were working around the clock (24 hours) during my stay. I was able to drown out most of the noise with the computer and air conditioner. The cable TV wasn't working the first 2 days. (don't know what the problem was) The first night, I couldn't get room service. (about 11:30pm) After trying 3 times (about 12:15am) I decided to go to sleep and catch breakfast at 6:30am. The front desk was unable to use a debit card to facilitate the "charge to room" option, so I had to pay for everything as the charges occurred. I attempted to schedule scuba diving with the concierge, but no one followed up with me. On night 2, I ordered a tropical smoothie at the bar downstairs. It was given to me partially full, as if someone had drank out of it. (picture below) If I didn't watch the bartender prepare it, I would have refused it. When I questioned him about it, (twice) he didn't offer an explanation. On the 3rd day, room service skipped my room for unknown reasons. I made sure to turn off the "do not disturb" light when I left the room at 11am. When I returned at 5pm nothing had been touched. Trash wasn't removed, no new bottles of water, and the towels left on the floor were still there. Since I was due to check out the next day, I didn't bother to mention it to the front desk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
Kevin
hace 3 semanas
·
Se alojó 2 noches
Well you know it is going to be a bad hotel, when the airport taxi driver does not know where the hotel is. Anyway after arriving at the Hotel during check-in, I wanted to use my AMEX for room incidentals deposit, but seemed to be a problem with the front desk staff as they only wanted cash. Got to my room, my maids room at home had more space than this room. This room was soo small, the desk was littered with various pamphlettes so I had to stack all that away so I had room for my laptop, there was no hot water for the 2-day stay, just luke warm water at the best even after running the hotwater tap for 10 minutes, the water just never got hot. The bath soap container was empty and even the day after the cleaner came it was still empty. This is the first hotel, I have ever visited where the water bottle has "Best By" date which was the 24th of Sepetember 2026 (I arroved on the 22nd of September). I never knew bottle water had a "Best By" day, so I stayed away from that. Attempted to have breakfast, there were pre-cooked omlettes, I ma not sure what was in them but the smelled very funny, there was some fried eggs which I tried, but the only other food they had to go with them small chicken sausages, which looked more like what dogs do on the street. Not like any of their jiuces on offer so I tried the cold water, which again tasted really funny. Luckily there was a McDonalds nearby so I had breakfast there. This is definitely NOT a Business or Westerner Friendy Hotel,
Well you know it is going to be a bad hotel, when the airport taxi driver does not know where the hotel is. Anyway after arriving at the Hotel during check-in, I wanted to use my AMEX for room incidentals deposit, but seemed to be a problem with the front desk staff as they only wanted cash. Got to my room, my maids room at home had more space than this room. This room was soo small, the desk was littered with various pamphlettes so I had to stack all that away so I had room for my laptop, there was no hot water for the 2-day stay, just luke warm water at the best even after running the hotwater tap for 10 minutes, the water just never got hot. The bath soap container was empty and even the day after the cleaner came it was still empty. This is the first hotel, I have ever visited where the water bottle has "Best By" date which was the 24th of Sepetember 2026 (I arroved on the 22nd of September). I never knew bottle water had a "Best By" day, so I stayed away from that. Attempted to have breakfast, there were pre-cooked omlettes, I ma not sure what was in them but the smelled very funny, there was some fried eggs which I tried, but the only other food they had to go with them small chicken sausages, which looked more like what dogs do on the street. Not like any of their jiuces on offer so I tried the cold water, which again tasted really funny. Luckily there was a McDonalds nearby so I had breakfast there. This is definitely NOT a Business or Westerner Friendy Hotel,
10
brunno
15 sept 2026
·
Se alojó 2 noches
Hotel muito bom , bem localizado , com excelente serviço de praia …. Café da manhã bom e instalações também muito boas Recomendo
Hotel muito bom , bem localizado , com excelente serviço de praia …. Café da manhã bom e instalações também muito boas Recomendo
8
Yu-shan
5 sept 2026
·
Se alojó 1 noche
👍 枕頭跟棉被都還蠻舒服的 不過床就是一般大小（可能因為前幾天住的是大尺寸的床 所以比較有感）房間面海 景觀不錯 👍 因為地點在新城鎮裡 所以生活機能很方便 7-11、餐廳、按摩、洗頭、lounge bar等地方 稍微走路就能抵達 👍 有私人海灘（雖然沒有整片）游泳池 還有休息區 很大一個 而且入口處有人員管理 非飯店顧客是不能進去的 ❗️房間內沒有吹風機 我們要出門的時候有去問 他說可以幫我們送過去 但因為後來我在外面洗頭就用不到啦～（還是其實大家都在外面洗？） ❗️晚上洗澡的時候沒有熱水…雖然打電話去大廳他們有立刻派員處理 但根據來處理的人員說 可能因為人數使用太多及水壓問題導致 後來也是微溫的水而已 沒有到平常洗澡的熱水狀態
👍 枕頭跟棉被都還蠻舒服的 不過床就是一般大小（可能因為前幾天住的是大尺寸的床 所以比較有感）房間面海 景觀不錯 👍 因為地點在新城鎮裡 所以生活機能很方便 7-11、餐廳、按摩、洗頭、lounge bar等地方 稍微走路就能抵達 👍 有私人海灘（雖然沒有整片）游泳池 還有休息區 很大一個 而且入口處有人員管理 非飯店顧客是不能進去的 ❗️房間內沒有吹風機 我們要出門的時候有去問 他說可以幫我們送過去 但因為後來我在外面洗頭就用不到啦～（還是其實大家都在外面洗？） ❗️晚上洗澡的時候沒有熱水…雖然打電話去大廳他們有立刻派員處理 但根據來處理的人員說 可能因為人數使用太多及水壓問題導致 後來也是微溫的水而已 沒有到平常洗澡的熱水狀態
10
Björn
17 jul 2026
·
Se alojó 8 noches
We are very satisfaied at the hotel
We are very satisfaied at the hotel
10
Edgar
12 jul 2026
·
Se alojó 3 noches
I was so amazed and surprised the staff of their customer service and friendly attitude from the receptionist, baggage workers and frond door guards, all are doing outstanding job. They food service staff and OJT workers are of highest quality of customer service, I recognized Ms, Mabel of her dedication and hardworking. Bravo for a job well done, Thank you and see you again on my next visit in Cebu.
I was so amazed and surprised the staff of their customer service and friendly attitude from the receptionist, baggage workers and frond door guards, all are doing outstanding job. They food service staff and OJT workers are of highest quality of customer service, I recognized Ms, Mabel of her dedication and hardworking. Bravo for a job well done, Thank you and see you again on my next visit in Cebu.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-15: 58.635926919868474USD
- 2026-10-16: 50.89814860020447USD
- 2026-10-17: 51.65095028229904USD
- 2026-10-18: 51.62914432551956USD
- 2026-10-19: 51.36630084884262USD
- 2026-10-20: 51.07443979452896USD
- 2026-10-21: 51.601431341217044USD
- 2026-10-22: 51.98990073994446USD
- 2026-10-23: 69.32659450719451USD
- 2026-10-24: 63.269671348732USD
- 2026-10-25: 62.64608001234055USD
- 2026-10-26: 63.476143561306USD
- 2026-10-27: 69.02618301984788USD
- 2026-10-28: 62.86189396865845USD
- 2026-10-29: 63.537609155445104USD
- 2026-10-30: 57.758714084598545USD
- 2026-10-31: 63.184586199211125USD
- 2026-11-01: 52.386343128753666USD
- 2026-11-02: 51.98990073994446USD
- 2026-11-03: 58.635926919868474USD
- 2026-11-04: 51.98990073994446USD
- 2026-11-05: 58.13942008364868USD
- 2026-11-06: 57.87300501538468USD
- 2026-11-07: 56.89137338511658USD
- 2026-11-08: 57.87300501538468USD
- 2026-11-09: 56.91632747531891USD
- 2026-11-10: 56.91632747531891USD
- 2026-11-11: 51.43520904101944USD
- 2026-11-12: 51.98990073994446USD
- 2026-11-13: 56.91632747531891USD
- 2026-11-14: 56.91632747531891USD
- 2026-11-15: 51.98990073994446USD
- 2026-11-16: 58.785001303092955USD
- 2026-11-17: 58.84179602536011USD
- 2026-11-18: 51.98990073994446USD
- 2026-11-19: 58.38162104415894USD
- 2026-11-20: 58.12731516844941USD
- 2026-11-21: 57.87300501538468USD
- 2026-11-22: 57.87300501538468USD
- 2026-11-23: 58.785001303092955USD
- 2026-11-24: 52.18451184656525USD
- 2026-11-25: 57.87300501538468USD
- 2026-11-26: 56.91632747531891USD
- 2026-11-27: 57.87300501538468USD
- 2026-11-28: 51.38249063825226USD
- 2026-11-29: 51.98990073994446USD
- 2026-11-30: 51.98990073994446USD
- 2026-12-01: 58.12731516844941USD
- 2026-12-02: 56.89137338511658USD
- 2026-12-03: 58.785001303092955USD
- 2026-12-04: 58.86124515942765USD
- 2026-12-05: 58.38162104415894USD
- 2026-12-06: 52.54995624228287USD
- 2026-12-07: 63.537609155445104USD
- 2026-12-08: 64.23350062668229USD
- 2026-12-09: 71.85559787512207USD
- 2026-12-10: 71.3391671184082USD
- 2026-12-11: 69.02618301984788USD
- 2026-12-12: 71.3391671184082USD
- 2026-12-13: 57.758714084598545USD
- 2026-12-14: 65.32029958910752USD
- 2026-12-15: 62.97125738626099USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si vas a llegar en coche al alojamiento, ponte en contacto con el mismo con antelación para solicitar más información (por ejemplo, indicaciones). La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de débito y efectivo.
- Piscina disponible de 07:00 a 22:00.
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Desayuno tipo bufé: 999 PHP por adulto y 499.5 PHP por menor (precio aproximado)
- Cama adicional: 1799 PHP por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Buceo
Zona de juegos
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Area Shuttle (free)
Parking (Limited)
Parking Onsite